Piscine couverte
Vérifier la disponibilité

Avis sur Fairfield Inn & Suites by Marriott Vernon

2.5 out of 5
Fairfield Inn & Suites by Marriott Vernon
5300 Anderson Way, Vernon, BC

Avis

8,8

Excellent

Note des voyageurs de 10 (Excellent), d’après 571 avis sur 1001." "
Note des voyageurs de 8 (Bien), d’après 312 avis sur 1001." "
Note des voyageurs de 6 (Satisfaisant), d’après 63 avis sur 1001." "
Note des voyageurs de 4 (Médiocre), d’après 35 avis sur 1001." "
Note des voyageurs de 2 (Horrible), d’après 20 avis sur 1001." "

9,4/10

Propreté

9,0/10

Personnel et service

8,6/10

Équipements

9,0/10

Infrastructures et conditions de l’hébergement

8,6/10

Écoresponsabilité

Avis

10/10 Excellent

Gregoire

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Bien
Séjour de 1 nuit en mai 2023
Réponse de Kathy, Front Desk Agent le 22 mai 2023
Dear Gegoire,On behalf of the entire hotel team, I want to thank you for sharing about your stay at The Fairfield in Vernon.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,

10/10 Excellent

Carmen

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Très bien
Séjour de 2 nuits en juillet 2022
Réponse de R le 15 juil. 2022
Dear Carmen, Thank you for staying with us and for taking the time to give us such a generous review. We hope you decide to visit us again in the near future. Thank you again.

8/10 Bien

Marie-Claude

Séjour de 1 nuit en juin 2022

10/10 Excellent

Sylvie

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en février 2022
Réponse de Ryan le 11 mars 2022
Dear Sylvie. Thank you for staying with us and for taking the time to give us such a generous review! We hope you decide to visit us again in the near future. Thank you again.

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en février 2020

6/10 Satisfaisant

S.DES

Les points faibles : Personnel et service
Hotel de transition avant la longue route.
Nous y avons coucher pour nous reposer avant d'aller à Revelstoke. Hotel propre, chambre un peu petite mais lit confo. Personel à notre arrivée peu souriant. Déjeuner inclus mais pas terrible.

10/10 Excellent

Jean-Francois, Harrison Hot Springs

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Bel hôtel
Bel Hôtel et très pratique avec les enfants. Leur glissade est surprenante!

8/10 Bien

Terry

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 3 nuits en avril 2024
Réponse de Ryan le 17 avr. 2024
Dear Terry, Thank you for staying with us and for taking the time to give us such a generous review. We hope you decide to visit us again in the near future. Thank you again.

8/10 Bien

John

Clean, well equipped room. Good location and friendly staff.
Séjour de 1 nuit en avril 2024
Réponse de Ryan le 10 avr. 2024
Dear John,Thank you for staying with us and for taking the time to give us such a generous review. We hope you decide to visit us again in the near future. Thank you again.

10/10 Excellent

Jennifer, Prince George

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Clean rooms
Séjour de 1 nuit en avril 2024
Réponse de Ryan le 9 avr. 2024
Dear Jennifer, Thank you for staying with us and for taking the time to give us such a generous review. We hope you decide to visit us again in the near future. Thank you again.

8/10 Bien

Mark

Les points forts : Propreté et personnel et service
Needs a makeover
Séjour de 1 nuit en mars 2024
Réponse de Ryan le 30 mars 2024
Dear Mark,Thank you for staying with us and for taking the time to give us such a generous review. Your comment regarding the outdated overall aesthetics of the property has been passed along to our Management team for potential future improvements in this area. We hope you decide to visit us again in the near future. Thank you again.

10/10 Excellent

Tammy

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Clean, courteous staff, great breakfast offerings
Séjour de 1 nuit en mars 2024
Réponse de Ryan le 29 mars 2024
Dear Tammy,Thank you for staying with us and for taking the time to give us such a generous review. We hope you decide to visit us again in the near future. Thank you again.

8/10 Bien

Dale, Fernie

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
The hotel is well situated
Séjour de 1 nuit en mars 2024
Réponse de Ryan le 26 mars 2024
Dear Dale,Thank you for staying with us and for taking the time to give us such a generous review. We hope you decide to visit us again in the near future. Thank you again.

8/10 Bien

Josee-Anne

Voyage en famille
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
My kids and I had a pleasant stay.
Séjour de 1 nuit en mars 2024
Réponse de Ryan le 27 mars 2024
Dear Josee-Anne,Thank you for staying with us and for taking the time to give us such a generous review. We hope you decide to visit us again in the near future. Thank you again.

10/10 Excellent

shawn

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en mars 2024
Réponse de Ryan le 23 mars 2024
Dear Shawn,Thank you for staying with us and for taking the time to give us such a generous review. We hope you decide to visit us again in the near future. Thank you again.

10/10 Excellent

Sheila

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Everything was clean updated and pleasurable
Séjour de 2 nuits en mars 2024
Réponse de Ryan le 20 mars 2024
Dear Sheila,Thank you for staying with us and for taking the time to give us such a generous review. We hope you decide to visit us again in the near future. Thank you again.

6/10 Satisfaisant

Sally

Voyage en couple
Average… just average.
Séjour de 1 nuit en mars 2024
Réponse de Ryan le 15 mars 2024
Dear Sally,Thank you for staying with us and for taking the time to give us such an honest review. We hope you decide to visit us again in the near future. Thank you again.

10/10 Excellent

Claire

Voyage en couple
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Friendly staff. Convenient location
Séjour de 1 nuit en mars 2024
Réponse de Ryan le 13 mars 2024
Dear Claire, Thank you for staying with us and for taking the time to give us such a generous review. We hope you decide to visit us again in the near future. Thank you again.

6/10 Satisfaisant

Adele

Voyage d’affaires, Voyage en couple
Les points forts : Propreté
I did not like that i was put in a room next to the elevator. I am here in small city Vernon on a Monday mid March dont tell me you have no other room other than one next to the elavator. Plus the TV only have access to abog 10 channels with No movies. I dont have tv in the home so would of been nice to watch something while in a hotel. Unbelievable that a higher end hotel doesnt have access to movie channels.
Séjour de 1 nuit en mars 2024
Réponse de Ryan le 13 mars 2024
Dear Adele,Thank you for taking the time to provide your feedback. That being said, your experience of your stay is below our standard. Providing the highest level of hospitality is our number one priority and we're sorry to hear you were disappointed with your room location and the television lacking channels. I can assure you Management has been made aware of these issues for potential future improvements in this area. For future stays, you're welcome to request a room away from the elevator as we always give our best effort to accommodate requests such as these. Thank you.

10/10 Excellent

Donna

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Close to multiple restaurants and casino for entertainmen, the restaurant in the casino is very good and reasonable priced especially if you get their for happy hour.
Séjour de 1 nuit en mars 2024
Réponse de Ryan le 9 mars 2024
Dear Donna, Thank you for staying with us and for taking the time to give us such a generous review. We hope you decide to visit us again in the near future. Thank you again.

10/10 Excellent

Rob

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en mars 2024
Réponse de Ryan le 9 mars 2024
Dear Rob, Thank you for staying with us and for taking the time to give us such a generous review. We hope you decide to visit us again in the near future. Thank you again.

10/10 Excellent

Garry

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
All was a expected. No need to interact with many staff as everything was already done.
Séjour de 2 nuits en février 2024
Réponse de Ryan le 29 févr. 2024
Dear Garry, Thank you for staying with us and for taking the time to give us such a generous review. We hope you decide to visit us again in the near future. Thank you again.

10/10 Excellent

Ilai

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en février 2024
Réponse de Ryan le 27 févr. 2024
Dear Ilai,Thank you for staying with us and for taking the time to give us such a generous review. We hope you decide to visit us again in the near future. Thank you again.

6/10 Satisfaisant

Jeffrey

Voyage en famille, Voyage d’affaires
Very environmentally unfriendly. Their complimentary breakfast comes with massive wastage with all disposable cutlery, cups, and plates.
Séjour de 2 nuits en février 2024
Réponse de Ryan le 24 févr. 2024
Dear Jeffrey,Thank you for taking the time to provide your feedback. That being said, your experience of your stay is below our standard. Providing the highest level of hospitality is our number one priority and we're sorry to hear you were disappointed with the wasteful nature of our breakfast. I can assure you Management has been made aware of these issues for potential future improvements in this area.

8/10 Bien

Claudio

Voyage en famille avec de jeunes enfants, Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Location was very convenient, walking distance to grocery, coffee shop and restaurants. My room 316 was clean and had a mountain view. Breakfast is ok with hot food (scrambled egg, potatoes, sausages, oatmeal, waffles). I would book again with them next time.
Séjour de 2 nuits en février 2024
Réponse de Ryan le 21 févr. 2024
Dear Claudio,Thank you for staying with us and for taking the time to give us such a generous review. We hope you decide to visit us again in the near future. Thank you again.

10/10 Excellent

Donna

Clean, friendly, great location
Séjour de 1 nuit en février 2024
Réponse de Ryan le 18 févr. 2024
Dear Donna, Thank you for staying with us and for taking the time to give us such a generous review. We hope you decide to visit us again in the near future. Thank you again.

10/10 Excellent

Johnny

Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Room was fantastic entire facility clean and nice, while staff was efficient they were short and not over polite or friendly
Séjour de 1 nuit en février 2024
Réponse de Ryan le 15 févr. 2024
Dear Johnny,Thank you for staying with us and for taking the time to give us such a generous review. We hope you decide to visit us again in the near future. Thank you again.

8/10 Bien

Teresa

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Over all good. Noisy people above room.
Séjour de 1 nuit en février 2024
Réponse de Ryan le 14 févr. 2024
Dear Teresa, Thank you for staying with us and for taking the time to give us such a generous review. We apologize if the guests above were a disturbance to you. We hope you decide to visit us again in the near future. Thank you again.

10/10 Excellent

Rob

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en janvier 2024
Réponse de Ryan le 6 févr. 2024
Dear Rob, Thank you for staying with us and for taking the time to give us such a generous review. We hope you decide to visit us again in the near future. Thank you again.

10/10 Excellent

Donna

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en janvier 2024
Réponse de Ryan le 3 févr. 2024
Dear Donna,Thank you for staying with us and for taking the time to give us such a generous review. We hope you decide to visit us again in the near future. Thank you again.

10/10 Excellent

Aaron

Séjour de 1 nuit en janvier 2024
Réponse de Ryan le 20 mars 2024
Dear Aaron, Thank you for staying with us and for taking the time to give us such a generous review. We hope you decide to visit us again in the near future. Thank you again.

10/10 Excellent

GORDON

Séjour de 3 nuits en janvier 2024
Réponse de Ryan le 20 mars 2024
Dear Gordon, Thank you for staying with us and for taking the time to give us such a generous review. We hope you decide to visit us again in the near future. Thank you again.

8/10 Bien

Brett John

Les points forts : Propreté
Séjour de 1 nuit en janvier 2024
Réponse de Ryan le 27 janv. 2024
Dear Brett John,Thank you for staying with us and for taking the time to give us such a generous review. We hope you decide to visit us again in the near future. Thank you again.

10/10 Excellent

Lorraine

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 3 nuits en janvier 2024
Réponse de Ryan le 17 janv. 2024
Dear Lorraine,Thank you for staying with us and for taking the time to give us such a generous review. We hope you decide to visit us again in the near future. Thank you again.

8/10 Bien

Amber

Voyage d’affaires
Les points forts : Propreté
Clean facilities, friendly staff.
Séjour de 1 nuit en janvier 2024
Réponse de Ryan le 17 janv. 2024
Dear Amber, Thank you for staying with us and for taking the time to give us such a generous review. We hope you decide to visit us again in the near future. Thank you again.

8/10 Bien

Richard

Séjour de 1 nuit en janvier 2024
Réponse de Ryan le 16 janv. 2024
Dear Richard,Thank you for staying with us and for taking the time to give us such a generous review. We hope decide to visit us again in the near future. Thank you again.

4/10 Médiocre

Tyla

Les points faibles : Personnel et service
Séjour de 1 nuit en janvier 2024
Réponse de Ryan le 16 janv. 2024
Dear Tyla, Thank you for staying with us and for taking the time to give us such a generous review. We hope decide to visit us again in the near future. Thank you again.

10/10 Excellent

Travis

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
It's a great place for the value. My kids loved the pool and waterslide.
Séjour de 2 nuits en janvier 2024
Réponse de Ryan le 11 janv. 2024
Dear Travis,Thank you for staying with us and for taking the time to give us such a generous review. We hope you decide to visit us again in the near future. Thank you again.

10/10 Excellent

Ravinder

Les points forts : Propreté
Séjour de 1 nuit en décembre 2023
Réponse de Ryan le 10 janv. 2024
Dear Ravinder,Thank you for staying with us and for taking the time to give us such a generous review. We hope you decide to visit us again in the near future. Thank you again.

10/10 Excellent

Misty

Séjour de 1 nuit en décembre 2023
Réponse de Ryan le 31 janv. 2024
Dear Misty,Thank you for staying with us and for taking the time to give us such a generous review. We hope you decide to visit us again in the near future. Thank you again.

10/10 Excellent

Joan

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 7 nuits en décembre 2023
Réponse de R le 1 janv. 2024
Dear Joan,Thank you for staying with us and for taking the time to give us such a generous review. We hope you decide to visit us again in the near future. Thank you again.

10/10 Excellent

Chris

Séjour de 1 nuit en décembre 2023
Réponse de R le 1 janv. 2024
Dear Chris, Thank you for staying with us and for taking the time to give us such a generous review. We hope you decide to visit us again in the near future. Thank you again.

10/10 Excellent

Rachael

Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en décembre 2023
Réponse de R le 1 janv. 2024
Dear Rachael, Thank you for staying with us and for taking the time to give us such a generous review. We hope you decide to visit us again in the near future. Thank you again.

10/10 Excellent

Cody

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Super clean pool area which is a rarity in hotels. Some hair was left in the shower, but not a deal-breaker. No food on property but right next door is a bunch of restaurants within 30 yards.
Séjour de 1 nuit en décembre 2023
Réponse de Ryan le 31 janv. 2024
Dear Cody, Thank you for staying with us and for taking the time to give us such a generous review. We apologize for the cleanliness issues in your shower. We hope you decide to visit us again in the near future. Thank you again.

10/10 Excellent

Maureen

Voyage en famille avec de jeunes enfants, Voyage en famille, Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
We loved the slide, pool and hot tub!
Séjour de 2 nuits en décembre 2023
Réponse de R le 1 janv. 2024
Dear Maureen, Thank you for staying with us and for taking the time to give us such a generous review. We hope you decide to visit us again in the near future. Thank you again.

6/10 Satisfaisant

Christine

Les points forts : Personnel et service
Séjour de 1 nuit en décembre 2023
Réponse de R le 1 janv. 2024
Dear Christine, Thank you for staying with us and for taking the time to give us such a generous review. We hope you decide to visit us again in the near future. Thank you again.

10/10 Excellent

Jason

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en décembre 2023
Réponse de Ryan le 22 déc. 2023
Dear Jason, Thank you for staying with us and for taking the time to give us such a generous review. We hope you decide to visit us again in the near future. Thank you again.

10/10 Excellent

Matthew

Séjour de 1 nuit en décembre 2023
Réponse de Ryan le 22 déc. 2023
Dear Matthew, Thank you for staying with us and for taking the time to give us such a generous review. We hope you decide to visit us again in the near future. Thank you again.

10/10 Excellent

Inna

Séjour de 2 nuits en décembre 2023
Réponse de Ryan le 22 déc. 2023
Dear Inna, Thank you for staying with us and for taking the time to give us such a generous review. We hope you decide to visit us again in the near future. Thank you again.

8/10 Bien

greg, surrey

Séjour de 1 nuit en novembre 2023
Réponse de Ryan le 22 déc. 2023
Dear Greg.Thank you for staying with us and for taking the time to give us such a generous review. We hope you decide to visit us again in the near future. Thank you again.