Avis
9,4
Exceptionnel
9,6/10
Propreté
9,4/10
Personnel et service
8,8/10
Équipements
9,0/10
Infrastructures et conditions de l’hébergement
8,8/10
Écoresponsabilité
Avis
Voyage en famille
28 oct. 2022
Les points faibles : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Séjour de 4 nuits en octobre 2022
Réponse de Angelica - Guest Relations le 28 oct. 2022
Dear Virginie,Thank you for your feedback! We hope to welcome you back very soon!Warm regards,
10/10 Excellent
Sylvain
Voyage en famille
28 août 2022
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Sylvain
Séjour de 7 nuits en août 2022
Réponse de Valentina Guest Relations le 29 août 2022
Dear Sylvain,thank you very much for your lovely feedback. We are truly happy toread that you enoyed your stay with us and we look forward to welcoming you back .Kind regards,Valentina
10/10 Excellent
stephane
Voyage en famille
14 août 2022
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
stephane
Séjour de 3 nuits en août 2022
Réponse de Lucrezia-Guest Relations le 14 août 2022
Dear Stephane,
we are extremely delighted to read you lovely feedback. The appreciation of the service we have provided you during your stay is the best recognition we can receive and we are extremely thankful for having taken the time to share this comment with us.
We truly look forward to welcoming you back very soon to the Bauer.
Kind regards,
10/10 Excellent
Claudine
8 août 2022
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Parenthèse enchantée
Claudine
Séjour de 3 nuits en juillet 2022
Réponse de Valentina Guest Relations le 8 août 2022
Dear Claudine,
We would like to thank you for your kind and extensive feedback regarding your stay at the Bauer Palazzo. We couldn't be more delighted to read that you were completely satisfied of all the different aspects of your experience, including our attentive service.
Our Team is truly looking forward to welcoming you back to Venice in the next future.
Best regards,
Valentina
10/10 Excellent
Isabelle
Voyage en couple
6 août 2022
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Isabelle
Séjour de 4 nuits en juillet 2022
10/10 Excellent
John, Gif-sur-Yvette
Voyage en couple
5 août 2022
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
John
Séjour de 2 nuits en août 2022
Réponse de Chiara - Guest Relations le 5 août 2022
Dear John,
thank you very much for your feedback!
We are delighted to hear that you enjoyed our hotel facilities.
We look very much forward to welcoming you back again soon!
Warm regards,
10/10 Excellent
Christian, Quebec
Voyage en couple
24 juil. 2022
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Christian
Séjour de 1 nuit en juillet 2022
Réponse de Valentina Guest Relations le 24 juil. 2022
Cher Christian,
Merci infiniment pour votre avis positif et detaillé concernant votre séjour au Bauer Palazzo.
Nous sommes heureux de lire que vous avez apprécié le service reçu par notre équipe et nous vous remercions de votre préférence et de vos paroles merveilleuses.
En attendant de vous rencontrer lors de votre prochain voyage, veuillez accepter nos chaleureuses salutations.
Cordialement,
Valentina
10/10 Excellent
Philippe
17 juil. 2022
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Philippe
Séjour de 7 nuits en juillet 2022
Réponse de Valentina Guest Relations le 17 juil. 2022
Dear Philippe,
we are extremely happy to read that you had another wonderful stay with us and we truly hope to have the chance to welcoming you back very very soon.
Best regards,
Valentina
10/10 Excellent
Ionel
8 juin 2022
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Ionel
Séjour de 3 nuits en avril 2022
8/10 Bien
stephane
Voyage en couple
12 mai 2022
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
stephane
Séjour de 3 nuits en mai 2022
Réponse de Lucrezia-Guest Relations le 12 mai 2022
Dear Stephane,
Thank you for taking the time and writing us in regards to your most recent experience at the Bauer Palazzo. I was very concerned to read that you did not leave entirely satisfied. We sincerely hope that this experience will not permanently affect your faith in our Hotel, which we will be delighted to restore, and that we will have an opportunity to welcoming you back in the future.
Kind Regards,
10/10 Excellent
Adrien
7 mai 2022
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Adrien
Séjour de 6 nuits en avril 2022
10/10 Excellent
christine
4 mai 2022
Les points forts : Infrastructures et conditions de l’hébergement et confort de la chambre
christine
Séjour de 2 nuits en mai 2022
Réponse de Lucrezia-Guest Relations le 5 mai 2022
Dear Christine,
Thank you very much for taking the time to review your experience at the Bauer Palazzo: our entire Team is enthusiast to read that your stay in our Hotel has exceeded your expectations, as we always strive to provide the most unforgettable Venetian experience to our valued guests! We are truly looking forward to welcoming you back to Venice in the next future, kind regards.
10/10 Excellent
emmanuel antoine
Voyage en famille, Voyage en couple
4 mai 2022
Les points forts : Personnel et service
emmanuel antoine
Séjour de 2 nuits en avril 2022
Réponse de Lucrezia-Guest Relations le 4 mai 2022
Dear Emmanuel,
Thank you very much for your lovely feedback! We are delighted to hear that you enjoyed our hotel facilities. We look very much forward to welcoming you back again soon! Warm regards,
2/10 Horrible
jerome
24 avr. 2022
Les points forts : Personnel et service
Les points faibles : Propreté et équipements
jerome
Séjour de 1 nuit en avril 2022
Réponse de Valentina Guest Relations le 25 avr. 2022
Dear Jerome,
we are sorry if your stay with us was not up to your expecations and we hope to have the chance to welcome you back very soon to restore your opinion.
Best regards,
Valentina
10/10 Excellent
Jean-Pierre
19 avr. 2022
Jean-Pierre
Séjour de 4 nuits en avril 2022
Réponse de Valentina Guest Relations le 29 avr. 2022
Dear Jean Pierre,
thank you for taking the time to share your opinion on us.
We look forward to welcoming you back very soon to the Bauer.
Best regards,
Valentina
8/10 Bien
jerome
12 avr. 2022
Les points forts : Propreté et personnel et service
Bel hôtel, bien situé, mais plus un 4* qu'un 5*
jerome
Séjour de 3 nuits en avril 2022
Réponse de Greta - Guest Relations le 13 avr. 2022
Dear Jerome,
Thank you so much for sharing your feedback following your stay with us at the Bauer Palazzo. We were delighted to read you enjoyed your stay and in particular our location and our rooftop Settimo Cielo. We have also taken into consideration your remarks regarding the room. We are looking forward to welcoming you back.
Kind regards,
10/10 Excellent
Philippe
2 avr. 2022
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Philippe
Séjour de 4 nuits en mars 2022
Réponse de Talita - Guest Relations le 3 avr. 2022
Dear Philippe,
Thank you very much for your lovely feedback!
We look very much forward to welcoming you back again soon! Warm regards,
10/10 Excellent
STEPHANE FRANCOIS
Voyage en couple
28 mars 2022
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
STEPHANE FRANCOIS
Séjour de 3 nuits en mars 2022
Réponse de Valentina Guest Relations le 29 mars 2022
Dear Stephane,
thank you for sharing your nice feedback.
We look forward to welcoming you back to the Bauer.
Best regards,
Valentina
10/10 Excellent
Isabelle
4 mars 2022
Isabelle
Séjour de 4 nuits en février 2022
Réponse de Greta - Guest Relations le 5 mars 2022
Dear Isabelle,
Thank you very much for your lovely feedback! It is a pleasure to read that you enjoyed your stay with us at the Bauer Palazzo. We look forward to welcome you back very soon!
Kind Regards,
10/10 Excellent
emmanuel julien
Voyage en couple
21 févr. 2022
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
emmanuel julien
Séjour de 1 nuit en février 2022
10/10 Excellent
andre, BIGUGLIA
Voyage en couple
27 janv. 2022
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
andre
Séjour de 2 nuits en janvier 2022
Réponse de Valentina Guest Relations le 27 janv. 2022
Dear Andre,
thank you very much for your lovely feedback.
We look forward to welcoming you back very soon.
Best regards,
Valentina
10/10 Excellent
Frank
24 janv. 2022
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Superbe hôtel, très bon emplacement
Frank
Séjour de 3 nuits en janvier 2022
Réponse de Francesco - Guest Relations le 24 janv. 2022
Dear Frank,
We would like to thank you for your kind and extensive feedback regarding your stay at the Bauer Palazzo. We couldn't be more delighted to read that you were completely satisfied of all the different aspects of your experience, including our attentive service, and that you truly appreciated the breakfast and our central location. Our Team is truly looking forward to welcoming you back to Venice in the next future. Kind regards
10/10 Excellent
Etienne
19 nov. 2021
Les points forts : Propreté, personnel et service, confort de la chambre
Excellent séjour avec une localisation parfaite
Etienne
Séjour de 3 nuits en novembre 2021
Réponse de Francesco - Guest Relations le 19 nov. 2021
Dear Etienne, We would like to thank you for taking the time to review your stay at the Bauer Palazzo. We are delighted reading your comment mentioning our service and how much you appreciated it, as we always look forward to make all of our guests live an authentic and completely tailor-made venetian experience. We are really glad to read that you have enjoyed your stay with us and we also thank you for sharing your remarks regarding the price at the Bar. This is the only way we can really improve in the service and product we provide to our guests. We look forward to welcoming you back very soon. Best Regards
10/10 Excellent
Jocelyn
13 nov. 2021
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Jocelyn
Séjour de 5 nuits en novembre 2021
Réponse de Francesco - Guest Relations le 14 nov. 2021
Dear Jocelyn, Thank you very much for your positive feedback! We are delighted to hear that you enjoyed our hotel facilities. We look very much forward to welcoming you back again soon! Warm regards,
8/10 Bien
Marie Line
13 nov. 2021
Les points forts : Propreté et personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement
Bien mais mérite une sérieuse rénovation
Marie Line
Séjour de 3 nuits en novembre 2021
Réponse de Francesco - Guest Relations le 13 nov. 2021
Dear Marie Line, Thank you for sharing your feedback following your stay with us at Bauer Palazzo. We were delighted to read you enjoyed your stay and in particular our friendly staff and our excellent location. We have taken into consideration your remark regarding the impression of our rooms and the hotel in general. We are looking forward to welcoming you back. Kind regards,
8/10 Bien
Stephane
12 nov. 2021
Les points forts : Propreté et personnel et service
Stephane
Séjour de 4 nuits en novembre 2021
Réponse de Francesco - Guest Relations le 14 nov. 2021
Dear Stephanie, Thank you very much for your positive feedback! We are delighted to hear that you enjoyed our hotel facilities. We look very much forward to welcoming you back again soon! Warm regards,
10/10 Excellent
Pierre
30 oct. 2021
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Pierre
Séjour de 4 nuits en octobre 2021
Réponse de Valentina Guest Relations le 1 nov. 2021
Dear Pierre,
thank very muhc for your feedbak.
We look forward to welcoming you back to the Bauer Palazzo.
10/10 Excellent
Luc
Voyage en famille
29 oct. 2021
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Luc
Séjour de 4 nuits en octobre 2021
Réponse de Francesco - Guest Relations le 29 oct. 2021
Dear Luc, We would like to thank you for your kind and extensive feedback regarding your stay at the Bauer Palazzo. We couldn't be more delighted to read that you were completely satisfied of all the different aspects of your experience, including our attentive service, and that you truly appreciated the location, our magic rooftop terrace and the friendliness of the staff. Our Team is truly looking forward to welcoming you back to Venice in the next future. Best Regards,
8/10 Bien
roxane
17 oct. 2021
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
roxane
Séjour de 4 nuits en octobre 2021
Réponse de Francesco - Guest Relations le 17 oct. 2021
Dear Roxane, We would like to thank you for your kind feedback regarding your stay at the Bauer Palazzo. We are truly pleased to read that you completely enjoyed your stay in every single detail, and we are looking forward to welcoming you back to our property on the occasion of your next stay in Venice, to revive the same charming and timeless experience.
Kind Regards,
8/10 Bien
Mohamed
6 oct. 2021
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Mohamed
Séjour de 3 nuits en octobre 2021
Réponse de Francesco - Guest Relations le 7 oct. 2021
Dear Mohamed, Thank you very much for your positive feedback! We are delighted to hear that you enjoyed our hotel facilities. We look very much forward to welcoming you back again soon! Warm regards,
10/10 Excellent
OLIVIER
3 oct. 2021
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
OLIVIER
Séjour de 1 nuit en octobre 2021
Réponse de Francesco - Guest Relations le 4 oct. 2021
Dear Oliver, Thank you very much for your lovely feedback! We are delighted to hear that you enjoyed our hotel facilities. We look very much forward to welcoming you back again soon! Warm regards,
10/10 Excellent
gilles
Voyage en couple
1 oct. 2021
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
gilles
Séjour de 3 nuits en septembre 2021
Réponse de Francesco - Guest Relations le 1 oct. 2021
Dear Gilles, We would like to thank you for your kind feedback regarding your stay at the Bauer Palazzo. We are truly pleased to read that you completely enjoyed your stay in every single detail, and we are looking forward to welcoming you back to our property on the occasion of your next stay in Venice, to revive the same charming and timeless experience.
Kind Regards,
10/10 Excellent
jean-claude
16 sept. 2021
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
jean-claude
Séjour de 4 nuits en septembre 2021
Réponse de Francesco - Guest Relations le 17 sept. 2021
Dear Jean Claude, thank you very much for sharing such a beautiful feedback with us. It is a real credit to read that you have enjoyed your experience at the Bauer Palazzo. We are striving to create memorable moments for every guests and to know that we have managed to deliver a world class service, yet very genuine and friendly in these hard times it is the best recognition we can receive.
On behalf of the entire Team, we are truly looking forward to welcoming you back very soon.
Most cordially,
8/10 Bien
Dominique
7 sept. 2021
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Dominique
Séjour de 2 nuits en septembre 2021
Réponse de Francesco - Guest Relations le 7 sept. 2021
Dear Dominique, Thank you for sharing your feedback following your stay with us at Bauer Palazzo.
We were delighted to read you enjoyed your stay.
We also thank you for sharing your remark regarding of the location of you room. Regarding this, I would like to reassure you that our Reception Team is always available to fix any kind problems of issues you might experience during your stay, therefore on next occasion please feel free to contact us at any time for any assistance you might need. Anyway, We have taken note about your room location preference for your next stay. Looking forward to welcome you soon, we send our best regards.
10/10 Excellent
Jean-Francois
26 août 2021
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Jean-Francois
Séjour de 3 nuits en août 2021
Réponse de Francesco - Guest relations le 27 août 2021
Dear Mr. Jean, Thank you very much for your lovely feedback! We are delighted to hear that you enjoyed our hotel facilities. We look very much forward to welcoming you back again soon! Warm regards,
10/10 Excellent
Voyageur vérifié
25 août 2021
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Voyageur vérifié
Séjour de 1 nuit en août 2021
Réponse de Valentina Guest Relations le 26 août 2021
Dear Evelyne,
thank you very much for your comment.
Looking forward to welcoming you back
10/10 Excellent
isabelle
23 août 2021
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
isabelle
Séjour de 3 nuits en août 2021
Réponse de Valentina Guest Relations le 23 août 2021
Dear Isabelle,
thank you for sharing your feedback with us. We look forward to welcoming you back soon to the Bauer Palazzo
10/10 Excellent
Hélène
Voyage en famille
7 août 2021
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Magnifique hôtel au top
Hélène
Séjour de 3 nuits en août 2021
Réponse de Francesco - Guest relations le 8 août 2021
Dear Helene, thank you very much for sharing such a beautiful feedback with us. It is a real credit to read that you have enjoyed your experience at the Bauer Palazzo. We are striving to create memorable moments for every guests and to know that we have managed to deliver a world class service, yet very genuine and friendly in these hard times it is the best recognition we can receive.
On behalf of the entire Team, we are truly looking forward to welcoming you back very soon.
Most cordially,
10/10 Excellent
Pierre francois
5 août 2021
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Pierre francois
Séjour de 1 nuit en août 2021
Réponse de Francesco - Guest relations le 7 août 2021
Dear Pierre, Thank you very much for your lovely review! We are delighted to hear that you enjoyed our hotel facilities. We look very much forward to welcoming you back again soon! Warm regards,
10/10 Excellent
Pierre
28 juil. 2021
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Un vrai palace!
Pierre
Séjour de 1 nuit en juillet 2021
Réponse de Valentina Guest Relations le 21 août 2021
Cher Pierre,
Merci infiniment pour votre commentaire positif et detaillé concernant votre séjour au Bauer Palazzo.
Nous sommes heureux de lire que vous avez apprécié le service reçu par notre équipe et nous vous remercions de votre préférence et de vos paroles merveilleuses.
Pour notre équipe sera toujours un grand plaisir de vous accueillir dans notre Hotel et nous sommes ravis de savoir que vous avez aimé votre expérience chez nous.
En attendant de vous rencontrer lors de votre prochain voyage, veuillez accepter nos chaleureuses salutations.
Cordialement,
8/10 Bien
Voyageur vérifié
Voyage en couple
25 juil. 2021
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Voyageur vérifié
Séjour de 4 nuits en juillet 2021
Réponse de Francesco - Guest relations le 27 juil. 2021
Dear Guest, Thank you very much for your lovely feedback! We are delighted to hear that you enjoyed our hotel facilities. We look very much forward to welcoming you back again soon! Warm regards, Francesco
4/10 Médiocre
Fattah
19 juil. 2021
Les points forts : Propreté
Les points faibles : Personnel et service
Fattah
Séjour de 2 nuits en juillet 2021
Réponse de Francesco - Guest relations le 20 juil. 2021
Dear Fattah, Thank you for taking the time to write your review of our property. We are sorry to read that we did not live up to your expectations about your room. Our daily mission is to meet guests’ needs and expectations.
I can reassure you that the Deluxe room with view, the category you have booked, is usually praised for its comfort and privileged location, and for the view you can actually enjoy from it. The conformation of ancient Venice palace makes it so that the rooms, despite being of the same category, have different characteristics. In your situation, the room had a particularly stunning view, but did not have a balcony. Other rooms of the same category have a balcony but a less panoramic view.
I would like to reassure you that our Reception Team is always available to solve any problems of issues you might experience during your stay, therefore on next occasion please feel free to contact us at any time for any assistance you might need, and if you had informed us, we would have proposed you another room with the characteristics that you prefer.
We hope this issue won't affect your opinion on us and we truly look forward to welcoming you back soon to the Bauer Palazzo.
Best regards - Francesco
8/10 Bien
Jacques
14 juil. 2021
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Très content de notre séjour avec qq. remarques
Jacques
Séjour de 5 nuits en juillet 2021
Réponse de Valentina Guest Relations le 18 juil. 2021
Dear Jacques,
Thank you for sharing your feedback following your stay with us at Bauer Palazzo. We were delighted to read you enjoyed your stay and in particular our friendly staff at the Front Office and our excellent lobby and terrace. We have taken into consideration your remark regarding the impression of our rooms. We are looking forward to welcoming you back. Kind regards,
10/10 Excellent
Nathalie
Voyage en famille
27 juin 2021
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Nathalie
Séjour de 5 nuits en juin 2021
Réponse de Francesco - Guest relations le 27 juin 2021
Dear Nathalie, thank you very much for your lovely feedback! We are delighted to hear that you enjoyed our hotel facilities and our central position. We look very much forward to welcoming you back again soon! Warm regards, Francesco
10/10 Excellent
Jean
28 mai 2021
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
We en amoureux
Jean
Séjour de 3 nuits en mai 2021
Réponse de Valentina Guest Relations le 30 mai 2021
Dear Jean,
Thank you very much for taking the time to review your experience at the Bauer Palazzo: our entire Team is enthusiast to read that your stay in our Hotel has exceeded your expectations, as we always strive to provide the most unforgettable Venetian experience to our valued guests! We are truly looking forward to welcoming you back to Venice in the next future.
Kind regards,
10/10 Excellent
Laurent
20 sept. 2020
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Laurent
Séjour de 3 nuits en septembre 2020
Réponse de Angelica - Guest Relations le 24 sept. 2020
Dear Laurent,
Thank you very much for sharing your feedback with us.
Warm regards,
10/10 Excellent
Franck
12 sept. 2020
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Excellent choix
Franck
Séjour de 4 nuits en septembre 2020
Réponse de Valentina Guest Relations le 18 sept. 2020
Dear Franck,
We would like to thank you for your kind feedback regarding your stay at the Bauer Palazzo. We are truly pleased to read that you completely enjoyed your stay in every single detail and we are looking forward to welcoming you back to our property on the occasion of your next stay in Venice, to revive the same charming and timeless experience.
Kind Regards,
10/10 Excellent
Voyageur vérifié
30 août 2020
Voyageur vérifié
Séjour de 2 nuits en août 2020
Réponse de Valentina Guest Relations le 30 août 2020
Dear Guest,
thank you very much for you feedback.
Looking forward to welcoming you back.
10/10 Excellent
ALEXANDRE
30 août 2020
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
ALEXANDRE
Séjour de 3 nuits en août 2020
Réponse de Valentina Guest Relations le 30 août 2020
Dear Alexandre,
thank you for sharing your opinin with us.
We look forward to welcoming you back.
10/10 Excellent
Voyageur vérifié
25 août 2020
Voyageur vérifié
Séjour de 3 nuits en août 2020
Réponse de Valentina Guest Relations le 26 août 2020
Dear Guest,
thank you for atking the time to share your opinion.
Looking froward to welcoming you back.