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Great staff, very clean! The location was great! Very happy there was a washer and dryer in the room! The tub was huge and overall a very nice condo. I wish these things would have been put into the description, as they were definitely a big plus!!! That being said: It is right on a construction site, so not at all quiet. The elevators were ALWAYS packed!! only 3 for over 50 floors, not very efficient. Couch and bed was not comfortable. Room was cold, and the staff did not say how to manage the heat. 95% of TV channels did not work, which was very frustrating as I am not a child yet ALL the children's channels worked. Could not watch ANY movies whatsoever. The stove had an inorrect time that flashed the entire time I was there and could not turn it off. Very annoying. Lastly, as a safety feature, these places should have some type of phone that makes local calls only, or a way to make phone calls. Unfortunatley my phone was lost on the plane so I had no access to any type of phone and this was dangerous. I had no way to call 911 if something would have happened and no way to find out if the airline found my phone until I got back to the airport. There weren't even pay phones in the lobby. Even hotels and private buildings have pay phones in the lobby, and hotels have them in rooms as a way to contact the staff at least. I could not contact staff for anything as well to get some of these issues worked out, as I had no access to any phone.