Avis sur Mitsui Garden Hotel Ginza Gochome
Mitsui Garden Hotel Ginza Gochome
5-13-15, Ginza, Chuo-ku, Tokyo, Tokyo
Avis
9,0
Merveilleux
9,2/10
Propreté
9,0/10
Personnel et service
8,8/10
Équipements
9,0/10
Infrastructures et conditions de l’hébergement
9,0/10
Écoresponsabilité
Avis
20 déc. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en novembre 2023
Réponse de Front Office Manager le 23 déc. 2023
Thank you very much for choosing to stay with us and we truly appreciate for taking the time to share your feedback of your recent stay at Mitsui Garden Hotel Ginza-gochome.We would appreciate your kind understanding for the room situation in the city of Japan. If you have an opportunity, we would be grateful if you could try to stay in a larger space room next time. We recommend the Deluxe Twin (34.6sqm) which is bigger than most hotel average in Tokyo. thank you so much for having your time to offering valuable opinion and high score for our services. We look forward to welcoming you back to Mitsui Garden Hotel Ginza-gochome.
10/10 Excellent
Rene
14 nov. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
En plein centre de Tokyo
Rene
Séjour de 2 nuits en novembre 2023
Réponse de Front Office Manager le 16 nov. 2023
We apologize for replying in English.Thank you very much for staying at Mitsui Garden Hotel Ginza Go-Chome and for taking time out of your busy schedule to give us your valuable feedback.We are glad to hear that you were satisfied with your stay.We apologize if the rooms are a bit small for a city hotel, making you feel a bit cramped.Our staff will make every effort to ensure that all our guests have a comfortable stay. We look forward to welcoming you again.
10/10 Excellent
Bernard
13 nov. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Bernard
Séjour de 1 nuit en novembre 2023
Réponse de Front Office Manager le 14 nov. 2023
We are truly sorry for this inconvenience to reply you in English.Thank you for having stayed at Mitsui Garden Hotel Ginza-gochome and taking the time from your busy schedule to share your valuable feedback.We are very delighted to learn that you were satisfied with the location of our hotel. It is very central to everything and easy to access such as main railway terminals and Haneda and Narita International Airports so that its location is convenient for not only business but also sightseeing.Thank you again for choosing us. Your feedback has been shared with all of our staff and it is an encouragement to us. We look forward to welcoming you at Mitsui Garden Hotel Ginza-gochome again soon.
8/10 Bien
Francois
6 nov. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Francois
Séjour de 4 nuits en octobre 2023
Réponse de Front Office Manager le 7 nov. 2023
Thank you very much for choosing to stay with us and we truly appreciate for taking the time to share your feedback of your recent stay at Mitsui Garden Hotel Ginza-gochome.Your compliments are the pillars of our support, and we aim to provide our customers with even higher levels of satisfaction.Again, thank you for your honest feedback and we truly hope to have another opportunity of welcoming you, when your travels bring you to Tokyo in future.
10/10 Excellent
Julien
Voyage d’affaires
30 oct. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Convenient
Julien
Séjour de 1 nuit en octobre 2023
Réponse de Front Office Manager le 31 oct. 2023
Thank you for choosing Mitsui Garden Hotel Ginza-gochome from among a number of hotels and taking the time to review our hotel.We are proud of being located in the middle of Tokyo and the subway stations, Ginza area is also within a walking distance. Once again, your feedback is highly appreciated and we hope you will give us the opportunity welcoming you back in the future.
8/10 Bien
Thierry
Voyage en couple
24 avr. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Thierry
Séjour de 2 nuits en avril 2023
Réponse de Front Office Manager le 5 mai 2023
Thank you for your stay at Mitsui Garden Hotel Ginza-gochome. We are glad to hear that you have satisfied with your stay. We will make an every effort to offer every guests a comfortable stay. We certainly hope that your time at Mitsui Garden Hotel Ginza-gochome was a memorable one and look forward to welcoming you back in the future.
10/10 Excellent
Voyageur vérifié
4 déc. 2019
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Voyageur vérifié
Séjour de 3 nuits en novembre 2019
Réponse de Front Office Manager le 5 déc. 2019
Thank you for your stay at Mitui Garden Hotel Ginza-gochome.
We are glad to hear that you have satisfied with your stay.
We will make an every effort to offer every guests a comfortable stay. We certainly hope that your time at Mitsui Garden Hotel Ginza-gochome was a memorable one and look forward to welcoming you back in the future.
10/10 Excellent
BRUNET
Voyage en famille
2 déc. 2019
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
BRUNET
Séjour de 3 nuits en novembre 2019
Réponse de Front Office Manager le 5 déc. 2019
Thank you for your stay at Mitui Garden Hotel Ginza-gochome.
We are truly sorry for this inconvenience to reply you in English.
We are glad to hear that you have satisfied with your stay.
We are glad to hear that our staff took care of you very well.
We will make an every effort to offer every guests a comfortable stay. We certainly hope that your time at Mitsui Garden Hotel Ginza-gochome was a memorable one and look forward to welcoming you back in the future.
10/10 Excellent
Jan
13 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Jan
Séjour de 3 nuits en avril 2024
Réponse de Front Office Manager le 17 avr. 2024
Thank you for your stay at Mitsui Garden Hotel Ginza-gochome.We are glad to hear that you have satisfied with your stay. We will make an every effort to offer every guests a comfortable stay. We certainly hope that your time at Mitsui Garden Hotel Ginza-gochome was a memorable one and look forward to welcoming you back in the future.
8/10 Bien
Rie
Voyage en famille
10 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Rie
Réponse de Front Office Manager le 13 avr. 2024
Thank you for choosing Mitsui Garden Hotel Ginza-gochome from among a number of hotels and taking the time to review our hotel.We are always available to assist our guests in any way we are able to during your visit as our guests’ satisfaction is our mission. From now on, we make lots of efforts to improve our service and aim for being a good hotel, which could be chosen by many guests. We all are waiting for your coming back and hope to see you soon.
8/10 Bien
Cynthia, Fremont
Voyage en famille avec de jeunes enfants
9 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Cynthia
Séjour de 4 nuits en avril 2024
Réponse de Front Office Manager le 13 avr. 2024
Thank you very much for having stayed at Mitsui Garden Hotel Ginza-gochome and taking the time to provide us valuable feedback for your stay.The location of our hotel is very central to everything and easy to access such as main railway terminals and Haneda and Narita International Airport so that its location is convenient for not only business but also sightseeing. The location is very close to Ginza where many restaurants, shops, department stores are there so that you can enjoy shopping, eating and entertainment.We certainly hope that your time at Mitsui Garden Hotel Ginza-gochome was a memorable one and look forward to welcoming you back in the future.
8/10 Bien
Sean
7 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Sean
Séjour de 3 nuits en mars 2024
Réponse de Front Office Manager le 13 avr. 2024
Thank you very much for having stayed at Mitsui Garden Hotel Ginza-gochome and taking the time to provide us valuable feedback for your stay.We are pleased to hear that you were satisfied with your stay. Your compliment encourages our high motivation to seeking best services.Once again, your feedback is highly appreciated and we hope you will give us the opportunity welcoming you back in the future.
10/10 Excellent
Lan
2 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Lan
Séjour de 1 nuit en mars 2024
Réponse de Front Office Manager le 13 avr. 2024
Thank you very much for having stayed at Mitsui Garden Hotel Ginza-gochome and taking the time to provide us valuable feedback for your stay.We are pleased to hear that you were satisfied with your stay. Your compliment encourages our high motivation to seeking best services.Once again, your feedback is highly appreciated and we hope you will give us the opportunity welcoming you back in the future.
10/10 Excellent
Christopher
Voyage en famille
2 avr. 2024
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Christopher
Séjour de 6 nuits en mars 2024
Réponse de ront Office Manager le 12 avr. 2024
Thank you for choosing Mitsui Garden Hotel Ginza-gochome from among a number of hotels and taking the time to review our hotel.We are pleased to hear that you were satisfied with your stay. Your compliment encourages our high motivation to seeking best services.I will pass on your feedback to the front desk staff, cleaning staff, and everyone else.Again, thank you for your honest feedback and we truly hope to have another opportunity of welcoming you, when your travels bring you to Tokyo in future.Front Office Manager
8/10 Bien
Mariko
31 mars 2024
Les points forts : Propreté
Mariko
Séjour de 5 nuits en mars 2024
Réponse de Front Office Manager le 12 avr. 2024
Very convenient from airport and shoppingThank you for your stay at Mitsui Garden Hotel Ginza-gochome. We are glad to hear that you have satisfied with your stay. As you know, we have good access to the public transportations such as JR, Metro within 10minutes by walk. Any guests who visit our hotel either on sightseeing or on business, get an easy access to most of the places. We will make an every effort to offer every guests a comfortable stay. We certainly hope that your time at Mitsui Garden Hotel Ginza-gochome was a memorable one and look forward to welcoming you back in the future.Front Office Manager
10/10 Excellent
James
Voyage en famille
30 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
James
Séjour de 4 nuits en mars 2024
Réponse de Front Office Manager le 30 mars 2024
Thank you very much for choosing to stay with us and we truly appreciate for taking the time to share your feedback of your recent stay at Mitsui Garden Hotel Ginza-gochome.Your favorable comments has warmed our hearts and we will strive for excellence in our service.Once again, your feedback is highly appreciated and we hope you will give us the opportunity welcoming you back in the future.
10/10 Excellent
Junichi, Mitaka-shi
29 mars 2024
Junichi
Séjour de 1 nuit en mars 2024
Réponse de Front Office Manager le 31 mars 2024
Thank you for your stay at Mitsui Garden Hotel Ginza-gochome.We are glad to hear that you have satisfied with your stay. We will make an every effort to offer every guests a comfortable stay. We certainly hope that your time at Mitsui Garden Hotel Ginza-gochome was a memorable one and look forward to welcoming you back in the future.
8/10 Bien
Akane, Bellevue
29 mars 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Akane
Séjour de 3 nuits en mars 2024
Réponse de Front Office Manager le 30 mars 2024
Thank you for choosing Mitsui Garden Hotel Ginza-gochome from among a number of hotels and taking the time to review our hotel.Your favorable comments has warmed our hearts and we will strive for excellence in our service.Once again, your feedback is highly appreciated and we hope you will give us the opportunity welcoming you back in the future.
10/10 Excellent
Cynthia, Fremont
28 mars 2024
Cynthia
Séjour de 2 nuits en mars 2024
10/10 Excellent
Delechat
27 mars 2024
Delechat
Séjour de 3 nuits en mars 2024
Réponse de Front Office Manager le 30 mars 2024
Thank you for choosing Mitsui Garden Hotel Ginza-gochome from among a number of hotels and taking the time to review our hotel.We are very delighted to learn that you were satisfied with the location of our hotel. It is very central to everything and easy to access such as main railway terminals and Haneda and Narita International Airports so that its location is convenient for not only business but also sightseeing. Again, thank you for your honest feedback and we truly hope to have another opportunity of welcoming you, when your travels bring you to Tokyo in future.
8/10 Bien
Silvia Yin Pan
Voyage en famille
21 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Silvia Yin Pan
Séjour de 2 nuits en mars 2024
Réponse de Front Office Manager le 22 mars 2024
Thank you for having stayed at Mitsui Garden Hotel Ginza-gochome and taking the time from your busy schedule to share your valuable feedback. We are proud of being located in the middle of Tokyo and the subway stations, Ginza area is also within a walking distance. We certainly hope that your time at Mitsui Garden Hotel Ginza-gochome was a memorable one and look forward to welcoming you back in the future.
8/10 Bien
Jenilee
20 mars 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Jenilee
Séjour de 1 nuit en mars 2024
Réponse de Front Office Manager le 22 mars 2024
Thank you very much for choosing to stay with us and we truly appreciate for taking the time to share your feedback of your recent stay at Mitsui Garden Hotel Ginza-gochome.Your favorable comments has warmed our hearts and we will strive for excellence in our service.From now on, we make lots of efforts to improve our service and aim for being a good hotel, which could be chosen by many guests. We all are waiting for your coming back and hope to see you soon.
10/10 Excellent
Diana
Voyage en famille
20 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Diana
Séjour de 5 nuits en mars 2024
Réponse de Front Office Manager le 31 mars 2024
Thank you very much for having stayed at Mitsui Garden Hotel Ginza-gochome and taking the time to provide us valuable feedback for your stay.We also really appreciate your compliment for our staff. It encourages us to maintain and improve our skills and services.Your compliments are the pillars of our support, and we aim to provide our customers with even higher levels of satisfaction.We can also help with access and restaurant reservations if needed. Please come to the front desk anytime.From now on, we make lots of efforts to improve our service and aim for being a good hotel, which could be chosen by many guests. We all are waiting for your coming back and hope to see you soon.
10/10 Excellent
William, Westminster
Voyage en couple
17 mars 2024
Les points forts : Infrastructures et conditions de l’hébergement
William
Séjour de 3 nuits en mars 2024
Réponse de Front Office Manager le 17 mars 2024
Thank you very much for having stayed at Mitsui Garden Hotel Ginza-gochome and taking the time to provide us valuable feedback for your stay.We recognize that your stay in general was satisfactory, (our convenience location, shopping opportunities, the comfort of our room and the quality of being useful facilities goods.)Again, thank you so much for having your time to offering valuable opinion and high score for our services. We look forward to welcoming you back to Mitsui Garden Hotel Ginza-gochome.Front Office Manager
10/10 Excellent
Siu, newton
Voyage en famille
17 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Siu
Séjour de 3 nuits en mars 2024
Réponse de Front Office Manager le 17 mars 2024
Thank you for your stay at Mitsui Garden Hotel Ginza-gochome.We are glad to hear that you have satisfied with your stay. We will make an every effort to offer every guests a comfortable stay. We certainly hope that your time at Mitsui Garden Hotel Ginza-gochome was a memorable one and look forward to welcoming you back in the future.
10/10 Excellent
Nga Yan Gladys
Voyage en famille
16 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Nga Yan Gladys
Séjour de 2 nuits en mars 2024
Réponse de Front Office Manager le 17 mars 2024
Thank you very much for having stayed at Mitsui Garden Hotel Ginza-gochome and taking the time to provide us valuable feedback for your stay.We recognize that your stay in general was satisfactory, (our convenience location, shopping opportunities, the comfort of our room and the quality of being useful facilities goods.)We also really appreciate your compliment for our staff. It encourages us to maintain and improve our skills and services.As you know, we have good access to the public transportations such as JR, Metro within 10minutes by walk. Any guests who visit our hotel either on sightseeing or on business, get an easy access to most of the places. Again, thank you for your honest feedback and we truly hope to have another opportunity of welcoming you, when your travels bring you to Tokyo in future.
2/10 Horrible
Joyce
15 mars 2024
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Joyce
Séjour de 2 nuits en mars 2024
Réponse de Front Office Manager le 17 mars 2024
Thank you for your stay at Mitsui Garden Hotel Ginza-gochome and taking the time to provide us valuable feedback for your previous stay.We are disappointed to hear that we could not live up to the Mitsui Garden Hotel brand standard you were expecting in a number of areas. We are running the hotel business with the high standard of service to have overseas customers stay comfortably, and also most happily welcome customers from all over the world. However, we will share your comments among all staff and work hard to train our teams to ensure they offer the highest levels of service. Also, if you have any concerns and questions, please feel free to contact our hotel directly.However, we are very delighted to read that you were satisfied with our hotels' neighborhood.As you know, we have good access to the public transportations such as JR, Metro within 10minutes by walk. Any guests who visit our hotel either on sightseeing or on business, get an easy access to most of the places. Once again, thank you for your feedback and we certainly hope to have the opportunity to welcome you back in future.
10/10 Excellent
Kelly
13 mars 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Kelly
Séjour de 5 nuits en mars 2024
Réponse de Front Office Manager le 17 mars 2024
Thank you for your stay at Mitsui Garden Hotel Ginza-gochome.We are glad to hear that you have satisfied with your stay. We will make an every effort to offer every guests a comfortable stay. We certainly hope that your time at Mitsui Garden Hotel Ginza-gochome was a memorable one and look forward to welcoming you back in the future.
10/10 Excellent
Sylvia
12 mars 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Sylvia
Séjour de 3 nuits en mars 2024
Réponse de Front Office Manager le 17 mars 2024
Thank you for your stay at Mitsui Garden Hotel Ginza-gochome.We are glad to hear that you have satisfied with your stay. We will make an every effort to offer every guests a comfortable stay. We certainly hope that your time at Mitsui Garden Hotel Ginza-gochome was a memorable one and look forward to welcoming you back in the future.
8/10 Bien
CHIAKI
12 mars 2024
Les points forts : Personnel et service
CHIAKI
Séjour de 2 nuits en mars 2024
Réponse de Front Office Manager le 17 mars 2024
Thank you for your stay at Mitsui Garden Hotel Ginza-gochome.We are glad to hear that you have satisfied with your stay. We will make an every effort to offer every guests a comfortable stay. We certainly hope that your time at Mitsui Garden Hotel Ginza-gochome was a memorable one and look forward to welcoming you back in the future.
10/10 Excellent
Sakkaphant
8 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Sakkaphant
Séjour de 4 nuits en mars 2024
Réponse de Front Office Manager le 10 mars 2024
Thank you for your stay at Mitsui Garden Hotel Ginza-gochome.We are glad to hear that you have satisfied with your stay. We will make an every effort to offer every guests a comfortable stay. We certainly hope that your time at Mitsui Garden Hotel Ginza-gochome was a memorable one and look forward to welcoming you back in the future.
2/10 Horrible
HYUN JOON
7 mars 2024
Les points forts : Propreté
Les points faibles : Personnel et service
HYUN JOON
Séjour de 2 nuits en mars 2024
Réponse de Front Office Manager le 17 mars 2024
Thank you for your stay at Mitsui Garden Hotel Ginza-gochome and taking the time to provide us valuable feedback for your previous stay.We are disappointed to hear that we could not live up to the Mitsui Garden Hotel brand standard you were expecting in a number of areas. We are running the hotel business with the high standard of service to have overseas customers stay comfortably, and also most happily welcome customers from all over the world. However, we will share your comments among all staff and work hard to train our teams to ensure they offer the highest levels of service. Also, if you have any concerns and questions, please feel free to contact our hotel directly.Once again, thank you for your feedback and we certainly hope to have the opportunity to welcome you back in future.
10/10 Excellent
Nikkole
22 févr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Nikkole
Séjour de 1 nuit en février 2024
Réponse de Front Office Manager le 3 mars 2024
Thank you very much for choosing to stay with us and we truly appreciate for taking the time to share your feedback of your recent stay at Mitsui Garden Hotel Ginza-gochome.Your favorable comments has warmed our hearts and we will strive for excellence in our service.Thank you again for choosing us. Your feedback has been shared with all of our staff and it is an encouragement to us. We look forward to welcoming you at Mitsui Garden Hotel Ginza-gochome again soon.
10/10 Excellent
Seung, South Barrington
Voyage en famille
13 févr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Seung
Séjour de 3 nuits en janvier 2024
Réponse de Front office Manager le 17 févr. 2024
Thank you for choosing Mitsui Garden Hotel Ginza-gochome for your recent stay in Ginza. We appreciate you taking the time to write such a positive review. We are glad to hear that you found our rooms clean and well-equipped with all the necessary amenities. It's also great to know that you enjoyed the convenience of our location and the nearby subway station. We strive to provide our guests with a comfortable stay, and we are delighted that we were able to meet your expectations.It is very central to everything and easy to access such as main railway terminals and Haneda and Narita International Airports so that its location is convenient for not only business but also sightseeing.Again, thank you for your honest feedback and we truly hope to have another opportunity of welcoming you, when your travels bring you to Tokyo in future.
10/10 Excellent
Woohyeon
Voyage en famille
12 févr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Woohyeon
Séjour de 3 nuits en février 2024
Réponse de Front Office Manager le 3 mars 2024
Thank you for choosing Mitsui Garden Hotel Ginza-gochome from among a number of hotels and taking the time to review our hotel.Your favorable comments has warmed our hearts and we will strive for excellence in our service.From now on, we make lots of efforts to improve our service and aim for being a good hotel, which could be chosen by many guests. We all are waiting for your coming back and hope to see you soon.
10/10 Excellent
Chika
Voyage en famille
5 févr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Chika
Séjour de 1 nuit en janvier 2024
Réponse de 宿泊支配人 le 17 févr. 2024
この度は、数あるホテルの中から三井ガーデンホテル銀座五丁目にご宿泊いただきまして誠にありがとうございます。また、貴重なお時間を割いてのご投稿重ねて御礼申し上げます。銀座や築地へのアクセスの良さをお褒めいただき、大変嬉しく思います。ご感想を頂いた通り、銀座SIX・銀座三越・東急プラザなど多くのデパートが徒歩圏内にあり、お買い物の拠点にとても便利でございます。チェックイン前・チェックイン後ともに、ホテルフロントにてお荷物をお預かりしておりますので、身軽にお買い物・観光をお楽しみいただけます。また、お疲れの際にはゆっくりとおくつろぎいただける大浴場が好評であったとのお言葉、重ねて感謝申し上げます。次回も是非ご利用いただき、お仕事や観光でのお疲れを癒していただければ幸いでございます。これからもお客様に快適なご滞在を提供できるよう努めてまいります。またのご利用を心よりお待ち申し上げております。
10/10 Excellent
Peng Ko Kan Lin
Voyage d’affaires, Voyage en couple
27 janv. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Peng Ko Kan Lin
Séjour de 3 nuits en janvier 2024
Réponse de Front Office Manager le 27 janv. 2024
Thank you for having stayed at Mitsui Garden Hotel Ginza-gochome and taking the time from your busy schedule to share your valuable feedback. Your compliments are the pillars of our support, and we aim to provide our customers with even higher levels of satisfaction.Once again, your feedback is highly appreciated and we hope you will give us the opportunity welcoming you back in the future.
10/10 Excellent
KOHEI
27 janv. 2024
KOHEI
Séjour de 4 nuits en janvier 2024
Réponse de Front Office Manager le 22 mars 2024
Thank you very much for choosing to stay with us and we truly appreciate for taking the time to share your feedback of your recent stay at Mitsui Garden Hotel Ginza-gochome.We are pleased to hear that you were satisfied with your stay. Your compliment encourages our high motivation to seeking best services.Once again, your feedback is highly appreciated and we hope you will give us the opportunity welcoming you back in the future.
10/10 Excellent
Alan
Voyage d’affaires
26 janv. 2024
Les points forts : Infrastructures et conditions de l’hébergement
Alan
Séjour de 2 nuits en janvier 2024
Réponse de Front Office Manager le 27 janv. 2024
Thank you for having stayed at Mitsui Garden Hotel Ginza-gochome and taking the time from your busy schedule to share your feedback. Your compliments are the pillars of our support, and we aim to provide our customers with even higher levels of satisfaction.We certainly hope that your time at Mitsui Garden Hotel Ginza-gochome was a memorable one and look forward to welcoming you back in the future.
8/10 Bien
Shinichiro
24 janv. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Shinichiro
Séjour de 1 nuit en janvier 2024
Réponse de Front Office Manager le 25 janv. 2024
Thank you very much for choosing to stay with us and we truly appreciate for taking the time to share your feedback of your recent stay at Mitsui Garden Hotel Ginza-gochome.Your compliments are the pillars of our support, and we aim to provide our customers with even higher levels of satisfaction.Once again, your feedback is highly appreciated and we hope you will give us the opportunity welcoming you back in the future.
10/10 Excellent
Jerell
24 janv. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Jerell
Séjour de 4 nuits en janvier 2024
Réponse de Front Office Manager le 26 janv. 2024
Thank you for having stayed at Mitsui Garden Hotel Ginza-gochome and taking the time to provide us valuable feedback for your previous stay.Your compliments are the pillars of our support, and we aim to provide our customers with even higher levels of satisfaction.Once again, your feedback is highly appreciated and we hope you will give us the opportunity welcoming you back in the future.
10/10 Excellent
Racquel
Voyage en famille
22 janv. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Racquel
Séjour de 4 nuits en janvier 2024
Réponse de Front Office Manager le 27 janv. 2024
Thank you very much for staying at Mitsui Garden Hotel Ginza Go-Chome and for your valuable feedback.We are very sorry to hear that you had an unpleasant experience during your stay. We deeply apologize for any discomfort you may have experienced during your stay.We will strengthen our patrols in the hotel in the future.We are happy to hear that you were satisfied with our location.Again, thank you so much for having your time to offering valuable opinion and high score for our services. We look forward to welcoming you back to Mitsui Garden Hotel Ginza-gochome.
10/10 Excellent
KOICHI
21 janv. 2024
KOICHI
Séjour de 1 nuit en janvier 2024
Réponse de Front Office Manager le 22 janv. 2024
Thank you for your stay at Mitsui Garden Hotel Ginza-gochome.We are glad to hear that you have satisfied with your stay. We will make an every effort to offer every guests a comfortable stay. We certainly hope that your time at Mitsui Garden Hotel Ginza-gochome was a memorable one and look forward to welcoming you back in the future.
10/10 Excellent
Kevin
Voyage en famille
20 janv. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Excellent hotel
Kevin
Séjour de 8 nuits en janvier 2024
Réponse de Front Office Manager le 20 janv. 2024
Thank you for your stay at Mitsui Garden Hotel Ginza-gochome. We are glad to hear that you have satisfied with your stay. We are happy to hear that you are satisfied with the cleanliness and location. We usually clean your room every day, but we can also tailor our cleaning style to your needs, such as days when no cleaning is required or eco-friendly cleaning in which towels and trash are exchanged.Our hotel also has a large public bath, which is rare in the Ginza area, so we look forward to your next visit.From now on, we make lots of efforts to improve our service and aim for being a good hotel, which could be chosen by many guests. We all are waiting for your coming back and hope to see you soon.
10/10 Excellent
Ting-Ting
19 janv. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Ting-Ting
Séjour de 1 nuit en janvier 2024
Réponse de Front Office Manager le 19 janv. 2024
Thank you for your stay at Mitsui Garden Hotel Ginza-gochome. We are glad to hear that you have satisfied with your stay. We will make an every effort to offer every guests a comfortable stay. We certainly hope that your time at Mitsui Garden Hotel Ginza-gochome was a memorable one and look forward to welcoming you back in the future.
10/10 Excellent
Stephanie
Voyage en famille avec de jeunes enfants, Voyage en famille
19 janv. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Stephanie
Séjour de 2 nuits en janvier 2024
Réponse de Front Office Manager le 19 janv. 2024
Thank you for your stay at Mitsui Garden Hotel Ginza-gochome.We are glad to hear that you have satisfied with your stay. We will make an every effort to offer every guests a comfortable stay. We certainly hope that your time at Mitsui Garden Hotel Ginza-gochome was a memorable one and look forward to welcoming you back in the future.
6/10 Satisfaisant
Voyageur vérifié
17 janv. 2024
Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Voyageur vérifié
Séjour de 3 nuits en janvier 2024
Réponse de Front Office Manager le 18 janv. 2024
Thank you for your stay at Mitsui Garden Hotel Ginza-gochome. We are glad to hear that you have satisfied with your stay. We will make an every effort to offer every guests a comfortable stay. We certainly hope that your time at Mitsui Garden Hotel Ginza-gochome was a memorable one and look forward to welcoming you back in the future.Front Office Manager
10/10 Excellent
Eng Chew
17 janv. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Eng Chew
Séjour de 2 nuits en janvier 2024
Réponse de Front Office Manager le 19 janv. 2024
Thank you very much for having stayed at Mitsui Garden Hotel Ginza-gochome and taking the time to provide us valuable feedback for your stay.We are very delighted to learn that you were satisfied with the location of our hotel.The location of our hotel is very central to everything and easy to access such as main railway terminals and Haneda and Narita International Airport so that its location is convenient for not only business but also sightseeing. The location is very close to Ginza where many restaurants, shops, department stores are there so that you can enjoy shopping, eating and entertainment.It is via guest feedback and customer experience that we can endeavor to provide our guest with a more luxurious and superior stay. We certainly hope we will be able to welcome you back to Mitsui Garden Hotel Ginza-gochome in the near future.
8/10 Bien
Jui chen
Voyage en groupe
15 janv. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Jui chen
Séjour de 4 nuits en janvier 2024
Réponse de Front Office Manager le 18 janv. 2024
Thank you for your stay at Mitsui Garden Hotel Ginza-gochome.We are glad to hear that you have satisfied with your stay. We will make an every effort to offer every guests a comfortable stay. We certainly hope that your time at Mitsui Garden Hotel Ginza-gochome was a memorable one and look forward to welcoming you back in the future.Front Office Manager
10/10 Excellent
Chi-Wen
Voyage en famille
15 janv. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Clean & good location. One block way to MRT.
Chi-Wen
Séjour de 3 nuits en janvier 2024
Réponse de Front Office Manager le 15 janv. 2024
Thank you for choosing Mitsui Garden Hotel Ginza-gochome from among a number of hotels and taking the time to review our hotel.Your favorable comments has warmed our hearts and we will strive for excellence in our service.Once again, your feedback is highly appreciated and we hope you will give us the opportunity welcoming you back in the future.