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Avis sur Hard Days Night Hotel

4 out of 5
Hard Days Night Hotel
Central Buildings, North John Street, Liverpool, England

Avis

8,4

Très bien

Note des voyageurs de 10 (Excellent), d’après 663 avis sur 1210." "
Note des voyageurs de 8 (Bien), d’après 269 avis sur 1210." "
Note des voyageurs de 6 (Satisfaisant), d’après 141 avis sur 1210." "
Note des voyageurs de 4 (Médiocre), d’après 79 avis sur 1210." "
Note des voyageurs de 2 (Horrible), d’après 58 avis sur 1210." "

8,8/10

Propreté

8,6/10

Personnel et service

8,6/10

Équipements

8,4/10

Infrastructures et conditions de l’hébergement

8,4/10

Écoresponsabilité

Avis

6/10 Satisfaisant

Paul

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Vraiment trop dispendieux pour ce qui est offert. Pour le prix on se serait attendu à plus. Par exemple, oreiller décousue et plumes qui en sortait, taie oreiller tachée. De plus beaucoup de bruit. Hôtel vieillot qui aurait besoin d’un rafraîchissement. Surtout ne prenez l’afternoon tea. Le plus médiocre que nous avons eu: pâtisseries bas de gamme, thé en sachet genre Tealey acheté au supermarché, sandwichs avec une légère trace de garniture. Indigne du Royaume-Uni.
Séjour de 2 nuits en octobre 2023
Réponse de Reservations le 17 oct. 2023
Thank you for taking your time to write a review after your recent stay. Your feedback is very important to us

8/10 Bien

Paul-André

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en juillet 2023
Réponse de emma le 22 août 2023
Good afternoon Paul-AndreThank you for taking your time to write a review after your recent stayWarmest wishesEmma ParryGuest relations manager

2/10 Horrible

ANDRE

Séjour de 3 nuits en mars 2023
Réponse de Tim le 17 mars 2023
Dear AndrewThank you for taking the time to submit a review after your recent stay with us. We sincerely appreciate your feedback but we are very disappointed to see from your scoring that you did not enjoy your stay as much as we would have liked. I hope that you will consider returning to stay with us again in the future when we can better meet your expectations.

4/10 Médiocre

Michel

Séjour de 2 nuits en juin 2022

8/10 Bien

Elaine

Les points forts : Propreté, personnel et service, confort de la chambre
Dormir oui, dîner non!
Le staff accueillant, la chambre ok. Très bien placé pour visiter la ville. Par contre le restaurant à éviter. Sans doute la raison pour laquelle c’était presque vide.
Séjour de 1 nuit en octobre 2021
Réponse de Liam le 16 oct. 2021
Thank you for your review

6/10 Satisfaisant

Desmond

Les points forts : Propreté et personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement
Séjour de 3 nuits en avril 2024
Réponse de Emma le 18 avr. 2024
Good morning DesmondThank you for taking your time to write a lovely review after your recent stay at The Hard Days Night Hotel. I'm so pleased that you had a great time celebrating with us.We look forward to seeing you again soonWarmest wishesEmma ParryGuest Relations Manager

10/10 Excellent

Marianne

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
This property was wonderful! Great location, wonderful service and friendly staff. If you love the Beatles, you’ll love it here. There isn’t a gym, but I knew that when I booked. Easy to run/walk along the river.
Séjour de 1 nuit en avril 2024
Réponse de Emma le 4 avr. 2024
Good afternoon MarianneThank you for taking your time to write a review after your recent stay at The Hard Days Night Hotel. I'm so pleased you enjoyed your stay and you had a lovely time with your friendsWe look forward to seeing you again soonWarmest wishesEmma ParryGuest Relations Manager

10/10 Excellent

Hali

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
We had a wonderful experience at the hotel. Staff was friendly and went out of their way to make our stay a pleasure.
Séjour de 2 nuits en mars 2024
Réponse de Emma le 3 avr. 2024
Good morning HaliThank you for taking your time to write a review after your recent stay at The Hard Days Night Hotel. I'm so pleased to read you had an enjoyable timeWe look forward to seeing you again soonWarmest wishesEmma ParryGuest Relations Manager

10/10 Excellent

Lance

Voyage en famille
Fantastic place at a perfect location
Séjour de 3 nuits en mars 2024
Réponse de Emma le 2 avr. 2024
Good morning LanceThank you for taking your time to write a review after your recent stay at The Hard Days Night Hotel. I'm so pleased you enjoyed your time spent with usWarmest WishesEmma ParryGuest Relations Manager

10/10 Excellent

Christine

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Hard Days Nice is a wonderful hotel next to Matthew Street. If you’re a Beatles fan, this is the place for you.
Séjour de 3 nuits en mars 2024
Réponse de Emma le 2 avr. 2024
Good morning ChristineThank you for taking your time to write a review after your recent stay at The Hard Days Night Hotel. I'm so pleased you enjoyed your time spent with usWarmest WishesEmma ParryGuest Relations Manager

10/10 Excellent

Wilco

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Goed hotel. Alle bezienswaardigheden op loopafstand. Vriendelijk personeel
Séjour de 1 nuit en mars 2024
Réponse de Emma le 2 avr. 2024
Good morning WilcoThank you for taking your time to write a review after your recent stay at The Hard Days Night Hotel. I'm so pleased you enjoyed your time spent with usWarmest WishesEmma ParryGuest Relations Manager

10/10 Excellent

Alicia

Séjour de 3 nuits en mars 2024

10/10 Excellent

Lance

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Definitely stay here again
Séjour de 1 nuit en mars 2024
Réponse de Maria | Front Office Assistant Manager le 30 mars 2024
Dear LanceThank you for your review posted after your recent stay. We sincerely appreciate your scoring and we are delighted that you enjoyed your stay with us.We look forward to welcoming you back for any future visits.

10/10 Excellent

William

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great place to stay in Liverpool, around the corner from the Cavern. Everyone is friendly and helpful. Seek out Eric for a chat, he’s my newest friend!
Séjour de 2 nuits en mars 2024
Réponse de Maria | Front Office Assistant Manager le 30 mars 2024
Dear William,Thank you very much for taking a time to send us a lovely review. We sincerely appreciate all of our guest's feedback as it assists us in maintaining our standards of superior service and hospitality. We will be sure to pass on your positive review to all of our team members.We are very lucky to have Eric on board he is definitely an asset to the team.We look forward to welcoming you back to the hotel in the future.

6/10 Satisfaisant

Lori

Voyage en famille
Les points forts : Propreté, personnel et service, équipements
Very loud at night- 9pm-4am !! Bars & clubs outside 308 window- very difficult to sleep
Séjour de 2 nuits en mars 2024
Réponse de Emma le 23 mars 2024
Good afternoon LoriThank you for taking your time to write a review after your recent stay at The Hard Days Night Hotel. I'm sorry your stay was marred with noise, but we are very central in the city centre, so there will be an element of noiseWe look forward to seeing you again soonWarmest wishesEmma ParryGuest Relations Manager

4/10 Médiocre

Steve

Voyage en couple
Les points forts : Propreté et infrastructures et conditions de l’hébergement
Les points faibles : Personnel et service
Poor checkin and out. Not too accommodating or overly friendly No one answers the phone when you call. No vip access or upgrades etc No one assists with bags. Parking is a pain with little advice from staff
Séjour de 1 nuit en mars 2024
Réponse de Emma le 18 mars 2024
Good afternoon SteveThank you for taking your time to write a review after your recent stay at The Hard Days Night Hotel. If we have availability we will always automatically upgrade you, we have been full nearly every night, but thank you for your feedback, this helps us improve in all areas of the business.We look forward to seeing you again soonWarmest wishesEmma ParryGuest Relations Manager

10/10 Excellent

Arlene Lynne Bardon

Voyage en famille
Les points forts : Propreté et personnel et service
The room was not good due to a heating and electricity problem. We froze on the first night then it was not really fixed very well. They should have moved us to another room but did not. The electricity in the room was faulty as well. That is not a good look for such a nice hotel. The staff were nice but I wish the problems were handled better!!
Séjour de 2 nuits en mars 2024
Réponse de Emma le 17 mars 2024
Dear ArleneThank you for your valuable feedback received after your recent stay with us. We sincerely appreciate your feedback and we are delighted that you enjoyed your stay with us.Please accept my apology for any inconvenience caused by maintenance issues. We are currently investigating a solution to this issues to ensure we consistently strive to improve our services and hospitality. I am glad to see that this did not overly detract from your stay experience and that we will have the opportunity of welcoming you back for any future visits.Kind Regards,Emma ParryGuest Relations Manager

8/10 Bien

Karen

Voyage en famille
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Lovely decor. Room very good size and very clean. Not so keen on breakfast as not much choice and staff not very quick at clearing and re-laying tables or restocking.
Séjour de 2 nuits en mars 2024
Réponse de Emma le 14 mars 2024
Good afternoon KarenThank you for taking your time to write a review after your recent stay at The Hard Days Night Hotel. I will pass on your feedback to the breakfast chef and manager.We look forward to seeing you again soonWarmest wishesEmma ParryGuest Relations Manager

8/10 Bien

Heather

Séjour de 3 nuits en mars 2024
Réponse de Maria | Front Office Assistant Manager le 30 mars 2024
Dear HeatherThank you for your review posted after your recent stay. We sincerely appreciate your scoring and we are delighted that you enjoyed your stay with us.We look forward to welcoming you back for any future visits.

10/10 Excellent

Aida

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Excelente ubicación, muy buen servicio y el Hotel de lo mejor
Séjour de 1 nuit en mars 2024
Réponse de Emma le 8 mars 2024
Good afternoon AidaThank you for taking your time to write a review after your recent stay at The Hard Days Night Hotel. I'm so pleased you enjoyed your time spent with us We look forward to seeing you again soonWarmest wishesEmma ParryGuest Relations Manager

10/10 Excellent

andrew t

Séjour de 1 nuit en mars 2024
Réponse de Reservations le 27 mars 2024
Thank you for taking the time to leave us a review, we hope to welcome you again in the future

6/10 Satisfaisant

Vanesa

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
I like the location and the Beatles theme in the whole property. I didn't like there were no usb ports in the room, 2nd night it was a licking on one of the lights inside room, which is super dangerous. So a woman came to the room and she took all my belongings and moved me to another room at 1am. She wasn't very polite, but that was the only solution. The hotel needs more maintenance. The room was very cold as the windows didn't close well. So they offered me an extra heater. The restaurant inside the hotel was closed, so the only option is a bar that doesn't prepare any elaborated food but you have restaurants just around the corner, including the Cavern club and the Cavern restaurant. There's no microwave or fridge in the rooms. I also tried the afternoon tea and it doesn't worth it at all. It cost £80 and the food included wasn't very good or neither abundant. Was disappointed to me. In spite all of this, i will come back because the the price/location ratio is unbeatable.
Séjour de 2 nuits en janvier 2024
Réponse de Emma le 6 mars 2024
Good morning VanessaThank you for taking your time to write a review after your stay at The Hard Days Night Hotel. I am sorry that you experienced issues while you were with. Please rest assured I will speak to the relevant managers about your feedback to make sure all aspects are investigated thoroughly.Warmest wishesEmma ParryGuest Relations Manager

10/10 Excellent

Guilherme

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great comfort and stylish room, great location and would recommend as a good city centre hotel for weekend trips.
Séjour de 1 nuit en mars 2024
Réponse de Emma le 6 mars 2024
Good morning GuilhermeThank you for taking your time to write a review after your recent stay at The Hard Days Night Hotel. I'm so pleased you enjoyed your time spent with us from beginning to end.Warmest wishesEmma ParryGuest Relations Manager

10/10 Excellent

Andrew

Voyage en couple
Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
Overall enjoyable experience but for nightlife noise and mess left outside albeit not hotels fault
Séjour de 1 nuit en mars 2024
Réponse de Emma le 3 mars 2024
Good morning AndrewThank you for taking your time to review the hotel after your recent stay at The Hard Days Night Hotel. Your feedback is very important to usWarmest wishesEmma ParryGuest Relations Manager

8/10 Bien

David

Séjour de 1 nuit en février 2024
Réponse de Maria | Front Office Assistant Manager le 22 mars 2024
Dear DavidThank you for your review posted after your recent stay. We sincerely appreciate your scoring and we are delighted that you enjoyed your stay with us.We look forward to welcoming you back for any future visits.If you have any extra comments that you would like to address, please do not hesitate contacting us.

8/10 Bien

Debra

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
This hotel was very walkable and close to many activities and attractions.
Séjour de 3 nuits en février 2024
Réponse de Emma le 6 mars 2024
Good afternoon DebraThank you for time to write a review after your recent stay at The Hard Days Night Hotel. I'm so pleased you liked the location of the hotel and hopefully you will return to us in the not so distant futureWarmest wishesEmma ParryGuest Relations Manager

10/10 Excellent

Martin, Oxford

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en février 2024
Réponse de Reservations le 28 févr. 2024
Thank you for taking the time to leave us a review, we hope to welcome you back again in the future

10/10 Excellent

Kathleen

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en février 2024
Réponse de Reservations le 28 févr. 2024
Thank you for taking the time to leave us a review, we hope to welcome you back again in the future

10/10 Excellent

Angela

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Excellent location, right next to Mathew Street. Amazing staff - particular mention for Eric the concierge who went above and beyond and was so kind to my son during our stay. Brilliant hotel for Beatles fans with lots of memorabilia around the property. Huge rooms, really well equipped and very clean. Our second stay and we will be back in the future. Thank you
Séjour de 2 nuits en février 2024
Réponse de Emma le 21 févr. 2024
Good afternoon AngelaThank you for taking your time to write a review after your recent stay at The Hard Days Night Hotel. I'm so pleased that you had a great stay!Warmest wishesGuest Relations ManagerEmma Parry

10/10 Excellent

Kimberly

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
FANTASTIC in every way. I will be staying here again.
Séjour de 5 nuits en février 2024
Réponse de Emma le 21 févr. 2024
Good afternoon KimberleyThank you for taking your time to write a review after your recent stay at The Hard Days Night Hotel. I'm so pleased that you had a great stay!Warmest wishesGuest Relations ManagerEmma Parry

10/10 Excellent

Marie

Séjour de 1 nuit en février 2024
Réponse de Maria | Front Office Assistant Manager le 22 mars 2024
Dear MarieThank you for your review posted after your recent stay. We sincerely appreciate your scoring and we are delighted that you enjoyed your stay with us.We look forward to welcoming you back for any future visits.

10/10 Excellent

Martine

Voyage en famille
Les points forts : Équipements
Greta friendly reception staff , cleaner friendly when arrived that morning leaving us clean towels .
Séjour de 2 nuits en février 2024
Réponse de Emma le 17 févr. 2024
Dear MartineThank you for taking the time to submit a review after your recent stay with us. We sincerely appreciate your lovely feedback and we are delighted that you enjoyed your stay with us.We hope that you will stay with us again on your next visit to Liverpool. Kind regardsEmma ParryGuest Relations Manager

10/10 Excellent

Megan

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
It was a lovely clean hotel and staff were very welcoming and helpful.
Séjour de 1 nuit en février 2024
Réponse de Emma le 16 févr. 2024
Good morning MeganThank you for taking your time to write a 5/5 review after your recent stay at The Hard Days Night Hotel. I'm so please to read that you enjoyed every part of your stay!Warmest wishesEmma ParryGuest Relations Manager

10/10 Excellent

Antony

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Excellent Hotel right in the heart of beatles history. Everything on the doorstep. Excellent room, good breakfast. Very friendly and professional staff
Séjour de 1 nuit en février 2024
Réponse de Emma le 15 févr. 2024
Good afternoon AnthonyThank you for taking your time to write a review after your recent stay at The Hard Days Night Hotel. I'm so pleased you enjoyed everything from start to finish.Warmest wishesEmma ParryGuest Relations Manager

10/10 Excellent

Sharon

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 3 nuits en février 2024
Réponse de Emma le 10 févr. 2024
Good afternoon Sharon Thank you for taking your time to write a review after your recent stay at The Hard Days Night HotelRegardsEmma ParryGuest Relations Manager

10/10 Excellent

Jessica

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Excelente lugar para vacacionar.
Séjour de 2 nuits en janvier 2024
Réponse de Emma le 8 févr. 2024
Good morning JessicaThank you for scoring us a 5/5 after your recent stay at the Hard Days Night Hotel.Warmest wishesEmma ParryGuest Relations Manager

6/10 Satisfaisant

David

Les points forts : Propreté et personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement
Showing its age. Impressive facade not backed up by internal facilities. Clearly cost cutting for profit. Restaurant not open in the evening. Wifi laughable. Room fittings/furniture tired (at best). Don’t plan on sleeping before 2am because of clubs next door. Won’t be recommending. Unlikely to be back.
Séjour de 2 nuits en février 2024
Réponse de Emma le 5 févr. 2024
Good afternoon DavidThank you for taking your time to write a review after your recent stay at the Hard Days Night Hotel. Your feedback in incredibly important to us and mentioned to our senior team weekly.Warmest wishesEmma ParryGuest Relations Manager

10/10 Excellent

Andrew

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en février 2024
Réponse de Tim Brown le 4 févr. 2024
Dear AndrewThank you for taking the time to submit a review after your recent stay with us. We sincerely appreciate your lovely feedback and we are delighted that you enjoyed your stay with us.We hope that you will stay with us again on your next visit to Liverpool. Kind regards

8/10 Bien

ANDREW

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Bestles themed. Great hotel but found it a bit dark
Séjour de 1 nuit en février 2024
Réponse de Emma le 5 févr. 2024
Good afternoon Andrew Thank you for taking your time to write a review after you recent stay at The Hard Days Night Hotel. I'm so pleased you enjoyed your time spent with usWarmest wishesEmma ParryGuest relations manager

10/10 Excellent

michele

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
location, service,
Séjour de 4 nuits en janvier 2024
Réponse de Tim Brown le 25 janv. 2024
Dear Michele,Thank you for your feedback I am really glad you enjoyed your time with us I hope you stay with us again soon.

10/10 Excellent

Faezabee

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Great hotel with wonderful staffs
Séjour de 1 nuit en janvier 2024
Réponse de Maria | Reception Supervisor le 24 janv. 2024
Dear Fazezabee,Thank you very much for sending a feedback. We sincerely appreciate it and will share with management and pass it for the staff to know. We look forward to welcoming you back to the hotel in the future.Kind regards,

10/10 Excellent

Freddy

Séjour de 1 nuit en janvier 2024
Réponse de Emma le 13 févr. 2024
Good morning FreddyThank you for taking your time to write a review after your recent stay at The Hard Days Night Hotel. I'm so pleased you enjoyed your stayWarmest wishesEmma ParryGuest Relations Manager

8/10 Bien

gaynor

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Only concern as when checked in and went to our room we noticed a portable heater. Questioned this at reception and they said air con was not working so inadequate heating. Would have been nice to have been given this explanation at check in. A second heater was provided which was adequate. Other than this very nice room, spacious, good amenities in room. Breakfast good. Good entertainment, not the best stocked bar and unable to give us 2 glasses of Prosecco as meant opening a bottle! Otherwise would recommend as accessible to shops and all amenities.
Séjour de 1 nuit en janvier 2024
Réponse de Emma le 22 janv. 2024
Good afternoon GaynorThank you for your 10/10 review, I'm so pleased that you enjoyed your time with us.We look forward to seeing you again soonWarmest wishesEmma ParryGuest relations manage

10/10 Excellent

Kerry

Séjour de 1 nuit en janvier 2024
Réponse de Emma le 22 janv. 2024
Good afternoon KerryThank you for your 10/10 review, I'm so pleased that you enjoyed your time with us.We look forward to seeing you again soonWarmest wishesEmma ParryGuest relations manager

6/10 Satisfaisant

Chris

Les points forts : Propreté
Séjour de 2 nuits en janvier 2024
Réponse de Emma le 21 janv. 2024
Good morning ChrisThank you for your score, I do hope you enjoyed your time spent with usRegardsEmma ParryGuest relations manager

4/10 Médiocre

Martin

Séjour de 1 nuit en janvier 2024
Réponse de Emma le 22 janv. 2024
Dear MartinThank you for your review posted after your recent stay. We sincerely appreciate your scoring and we are delighted that you enjoyed your stay with us.We look forward to welcoming you back for any future visits.Warmest wishesEmma ParryGuest relations manager

2/10 Horrible

Carl

Les points faibles : Personnel et service, infrastructures et conditions de l’hébergement, confort de la chambre
Never seen 4 stars nevermind being 1
Says it’s 4 star rating… it’s never seen 4 stars…. Food shocking, smashed windows in Bar… oil filled radiators in rooms as cold…. Bathroom freezing…. Toilet roll holders off wall….. bed hard….
Séjour de 1 nuit en janvier 2024
Réponse de Emma le 20 janv. 2024
Good afternoon CarlThank you for taking your time to write a review after your recent stay at the Hard Days Night. I'm so sorry to hear that your stay was not up to our usual standard we strive to achieve to all our guests.I do hope the issues were raised at the reception, to see what we could do to rectify.Warmest wishesEmma ParryGuest relations manager

10/10 Excellent

dustin

Séjour de 4 nuits en janvier 2024
Réponse de Emma le 17 janv. 2024
Good morning DustinThank you for scoring us 10/10, I'm glad you enjoyed your stayRegardsEmma ParryGuest relations manager

10/10 Excellent

Alison

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en janvier 2024
Réponse de Liam le 16 janv. 2024
Hi Alison, Thanks so much for taking the time to share your review rating. Feedback helps us to improve the services we provide to all our guests. I hope to welcome you back to our great city in the near future.

8/10 Bien

Peter

Séjour de 2 nuits en janvier 2024
Réponse de Liam le 16 janv. 2024
Hi Peter, Thank you so much for sharing your review rating. I was delighted you had an overall great experience. I personally hope to welcome you back to us in the near future.