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Avis sur Quality Inn Temecula Valley Wine Country

2.5 out of 5
Quality Inn Temecula Valley Wine Country
27338 Jefferson Ave, Temecula, CA

Avis

8,4

Très bien

Note des voyageurs de 10 (Excellent), d’après 466 avis sur 1008." "
Note des voyageurs de 8 (Bien), d’après 350 avis sur 1008." "
Note des voyageurs de 6 (Satisfaisant), d’après 98 avis sur 1008." "
Note des voyageurs de 4 (Médiocre), d’après 58 avis sur 1008." "
Note des voyageurs de 2 (Horrible), d’après 36 avis sur 1008." "

8,6/10

Propreté

9,0/10

Personnel et service

8,0/10

Équipements

8,2/10

Infrastructures et conditions de l’hébergement

8,0/10

Écoresponsabilité

Avis

10/10 Excellent

Stephen, napa

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mars 2024
Réponse de FD le 17 mars 2024
Thank you so much for taking the time to complete our survey. We are so happy to hear your enjoyed your stay!

10/10 Excellent

Song, Richmond Hill

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Location is really convenient.
Séjour de 1 nuit en mars 2024
Réponse de fd le 14 mars 2024
THank you so much for taking the time to review our hotel. We are so happy to hear you enjoyed your stay with us

10/10 Excellent

Myriam

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
All good!
Séjour de 2 nuits en mars 2024
Réponse de FD le 12 mars 2024
Thank you so much for taking the time to comeplete our survey. We are so happy to hear you enjoyed your stay.

8/10 Bien

Beatrice

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The staff was very friendly and room was comfortable.
Séjour de 2 nuits en mars 2024
Réponse de FD le 8 mars 2024
Thank you so much for taking the time to complete our survey. We are so happy to hear you enjoyed your stay with us!We hope to host you again in the future for any returning travels to the area!

10/10 Excellent

Francisco

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The staff was very professional, polite and helpful. I would stay here if in the area again.
Séjour de 1 nuit en mars 2024
Réponse de fd le 6 mars 2024
thank you so much for your ind words, we are so happy to hear you enjoyed your stay with us. We hope to be able to host you again in the future!

8/10 Bien

Bob

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Nicely hidden from the main drag!!
Séjour de 1 nuit en mars 2024
Réponse de FD le 5 mars 2024
Thank you for taking the time to complete our survey!We are so happy to hear your enojyed your stay with us.

4/10 Médiocre

Wanda

Les points faibles : Infrastructures et conditions de l’hébergement
This place is in need of a facelift! So old and outdated. Wfi didn’t work either! Also, way over priced!
Séjour de 1 nuit en mars 2024
Réponse de Fd le 5 mars 2024
THank you for taking the time to complete our survey. We appreciate all feedback as we use this to continue to improve.

10/10 Excellent

Jose

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Friendly and speedy service at cheek in.
Séjour de 1 nuit en mars 2024
Réponse de FD le 5 mars 2024
Thank you so much for your kind words. We are so happy to hear your enjoyed your stay with us!We hope to have the opportunity to host you again in the future.

10/10 Excellent

Jacqui

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
This is probably one of the best places I’ve stayed in. The entire staff was amazing! The lady at the front desk was very kind and helpful
Séjour de 1 nuit en février 2024
Réponse de FD le 27 févr. 2024
Thank you so much for your kind words! We will be sharing this with our staff! We hope to see you again for any future travels in the area.

6/10 Satisfaisant

Roland

Les points forts : Propreté et personnel et service
TV did not work and it took 3 tries to get the room key to work
Séjour de 1 nuit en février 2024
Réponse de FD le 27 févr. 2024
I am so sorry to hear about these issues during your stay. Were you able to reach out to our 24hr front desk staff about this this? Again we are so sorry and hope to host you for a more satisfactory stay in the future

10/10 Excellent

Jose

Séjour de 2 nuits en décembre 2023
Réponse de FD le 27 févr. 2024
Thank you so much for taking the time to complete our survey. We are so happy to hear you enjoyed your stay with us.We hope to see you again for any future travels in the area.

10/10 Excellent

Levon

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
I recently had the pleasure of staying at Quality Inn Temecula Valley Wine Country, and I must say it was a delightful experience from start to finish. The hotel's prime location in the heart of wine country added an extra layer of charm to my visit. One of the highlights of my stay was the complimentary breakfast offered by the hotel. The selection was impressive, with a variety of options to suit different tastes. The dining area was spacious and well-kept, providing a pleasant environment to start the day. The hotel's outdoor pool and hot tub were a refreshing way to relax, offering a peaceful escape with a lovely view of the surrounding area. The well-maintained grounds added to the overall appeal of the property, creating a serene and comfortable atmosphere.
Séjour de 1 nuit en février 2024
Réponse de FD le 21 févr. 2024
Thank you so much for taking the time to fill out our survey. We are so happy you enjoyed your stay with us. We hope to get the opportunity to host you again in the future!

10/10 Excellent

Eddie

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Everything was really nice, just there was a party and they where yelling and very loud literary all night. Unable to rest well.
Séjour de 1 nuit en février 2024
Réponse de FD le 19 févr. 2024
Thank you so much for your kind words. We are so sorry to hear of any noise issues.

10/10 Excellent

EDWARD JAMES

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
great exp
Séjour de 1 nuit en février 2024
Réponse de fd le 21 févr. 2024
Thank you so much to comlpeting our survey. We strive to provide excellent stays for all of our guests and are so happy to hear you enjoyedyour stay with us.

10/10 Excellent

Stanley

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
right off the Freeway 15 very easy too find and very nice king size bed, Love it !!
Séjour de 2 nuits en février 2024
Réponse de FD le 15 févr. 2024
Thank you so much for completing our survey about your recent stay with us. We are so happy to hear you enjoyed your time with us. We hope to have the opportunity to host you again in the future.

10/10 Excellent

Joseph A

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
I really liked my stay at this Hotel the room was really comfortable and clean the hotel staff were very nice and the location was close to everything. when I go there again I will definately stay at this Hotel again
Séjour de 1 nuit en janvier 2024
Réponse de FD le 31 janv. 2024
Thank you so much for your kind words! We work hard to provide excellent stays for all of our guests and I will be sharing your kind words with our staff here. We look forward to hosting you again in the future!

6/10 Satisfaisant

jeff

Les points forts : Personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement
need an upgrade
Séjour de 2 nuits en janvier 2024
Réponse de fd le 30 janv. 2024
THank you for taking the time to complete our survey. We use this to continue to improve. We hope to host you again in the future

10/10 Excellent

Sheila

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Friendly conveinant clean would stay here again
Séjour de 1 nuit en janvier 2024
Réponse de FD le 30 janv. 2024
Thank you so much for taking the time to complete our survey. We value guest feedback as we use this to continue to improve. We hope to see your again soon for any future travels in the area

10/10 Excellent

Juan

Voyage en famille
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Close to freway
Séjour de 1 nuit en janvier 2024
Réponse de FD le 30 janv. 2024
Thank you so much for completing our survey! We are overjoyed to hear you enjoyed your stay with us!

10/10 Excellent

Thomas

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Only staying one night but room is clean and staff is friendly and professional. Convenient location.
Séjour de 1 nuit en janvier 2024
Réponse de FD le 30 janv. 2024
Thank you so much for completing our survey! We are so happy to hear you enjoyed your stay with us!We hope to get the opportunity to host you again for any future stays in the area

8/10 Bien

Mark

Would prefer room service more frequently
Séjour de 4 nuits en janvier 2024
Réponse de FD le 26 janv. 2024
Thank you so much for your valued feedback! We use this to continue to improve !We hope tyo host you again for any future stays in the area

8/10 Bien

Young Yong

Séjour de 1 nuit en janvier 2024
Réponse de FD le 25 janv. 2024
Thank you very much for completing our survey!We are overjoyed to hear you were pleased with your stay with us. We hope to see you again for any future travels in the area!

10/10 Excellent

Pia

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Staff was friendly and cost for room was great!
Séjour de 2 nuits en janvier 2024
Réponse de FD le 25 janv. 2024
Thank you so much for your feedback with the survey! We are so happy to hear your enjoyed your stay with us!We hope to be given the opportunity to host you again in the future.

10/10 Excellent

lai, Cupertino

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en janvier 2024
Réponse de FD le 19 janv. 2024
Thank you so much for completing our survey! Guest feedback is valued here as we use this to continue to improve. We are so pleased to hear you enjoyed your stay with us. We'll see you next time for any travels in the area

8/10 Bien

Jaimee

Les points forts : Propreté et personnel et service
Séjour de 2 nuits en janvier 2024
Réponse de FD le 19 janv. 2024
Thank you so much for taking the time to complete our survey. We are so happy to hear you enjoyed your stay with us! We hope to see you again for any future travels in the area

8/10 Bien

Norma

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en janvier 2024
Réponse de FD le 16 janv. 2024
Thank you so much for completing our survey. We appreciate all feedback and are so happy to hear you enojyed your stay with us. Soon you again on your next visit in town.

6/10 Satisfaisant

Daniel

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Staff is super nice and checked in with us after checkin to see if everything was ok. The room was extremely clean and a soft bed. Only issue was the walls are pretty thin and can hear normal conversations from the room next door. Elevator also smelled like pee. Other than that the hotel was good.
Séjour de 1 nuit en janvier 2024
Réponse de FD le 19 janv. 2024
Thank you so much for your feedback! We use this to continue to improve. We are so sorry to hear of any uncleanliness from the elevator. We hope to be able to host you again in the future for any returning travels in the area

10/10 Excellent

John

Séjour de 1 nuit en janvier 2024
Réponse de FD le 16 janv. 2024
Thank you so much for filling out our survey. We are so pleased to hear your enjoyed your stay with us. We will hope tyo host you again for any future stays in the area

10/10 Excellent

Gloria

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Like most hotels off the freeways, there was light freeway noise and it grew heavier around 4am.
Séjour de 1 nuit en janvier 2024
Réponse de FD le 16 janv. 2024
Thank you for taking the time to complete our survey. We appreciate all feedback here but are so glad to hear you enjoyed your stay with us. We hope to see you again soon to continue to provide excellent service

6/10 Satisfaisant

Moises

Voyage en couple
Les points forts : Propreté, personnel et service, équipements
I asked for a printed receipt and I was told they will just email it to me even I insisted for a printed copy. They will not give it to me.
Séjour de 1 nuit en janvier 2024
Réponse de FD le 10 janv. 2024
All prepaid reservation reciepts are sent from the third party you booked with and connot be collected from the hotel staff directly. the reciept of payment should be stated with your reservation confirmation email.

8/10 Bien

Wayne

Voyage en famille, Voyage en groupe
Les points forts : Propreté et personnel et service
Classic motel/hotel feel. Walls and doors a bit thin, but the rooms themselves updated nicely. Breakfast left a bit to be desired. Good menu and choices for hot breakfast, but watery scrambled eggs, old hard boiled eggs left the waffles and biscuits & gravy without good compliments. Safe was nice and location is great, even a bike trail that runs by the property. I feel like it's overpriced, but it was my first stay in Temecula and we did rest fine.
Séjour de 2 nuits en janvier 2024
Réponse de FD le 10 janv. 2024
Thank you so much for taking the time to complete our survey. We value all guest feedback and use this to continue to improve the stay of all our guests. We hope for the opportunity to host you again in the future.

6/10 Satisfaisant

Marco, shafter

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
.
Séjour de 2 nuits en janvier 2024
Réponse de FD le 13 janv. 2024
Thank you for completing our survey about your stay. We use this to continue to improve the stays of all of our guests. We hope to see you again for any future stays in the area

2/10 Horrible

Janet

Séjour de 1 nuit en janvier 2024
Réponse de FD le 13 janv. 2024
I am so sorry to hear you were unable to enjoy your stay with us. On behalf of all of our team I would like to apologize for failing to meet your expectations. We hope to have the opportunity to host a better experience

4/10 Médiocre

Derek

Les points forts : Équipements
Unfortunately the mattress to me was not comfortable at all but maybe that’s just me. There were also these small bugs in my room. Not bed bugs but they looked like small ants maybe
Séjour de 1 nuit en janvier 2024
Réponse de FD le 16 janv. 2024
Thank you four completeing our survey. On behalf of the staff and myself I would like to apologize for any disturbance ants caused during your stay. We hope to be given the opportunity to host you again in the future.

10/10 Excellent

Karyn

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Felt safe, good location, comfortable room, friendly staff. Just wish there were more breakfast options other than that our one night stay was 10/10
Séjour de 1 nuit en décembre 2023
Réponse de FD le 10 janv. 2024
Thank you for taking the time to complete our survey. We value all guest feedback and use this to continue to improve. We hope to see you again for any future travels in the area

10/10 Excellent

Rafael

Séjour de 1 nuit en janvier 2024
Réponse de FD le 13 janv. 2024
Thank you so much for giving feedback on our survey. We are so happy to hear you enjoyed your stay with us. We hope to host you again in the future

2/10 Horrible

Anthony

They are not 'Pet friendly ' Had to change plans n cancel because they don't allow cats. I have 1 very old cat.
Séjour de 4 nuits en décembre 2023
Réponse de FD le 10 janv. 2024
On the EXPEDIA website our pet policy is outlined under "Policies":PetsPets allowed for an extra charge of USD 20 per accommodation, per night (maximum USD 200 per stay)Service animals are welcome, and are exempt from feesWelcoming dogs only2 total (up to 40 lbs per pet)Pets cannot be left unattendedSpecific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

10/10 Excellent

Franklin, Pomona

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en décembre 2023
Réponse de FD le 16 janv. 2024
Thank you so much for completing our survey. We appreciate all feedback. We hope to see you again soon!

4/10 Médiocre

Derek

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en décembre 2023
Réponse de fd le 16 janv. 2024
Thank you so much for completing our feedback. We use this to continue to improve. I would like to apologize for failing to exceed your expectations during your stay with us. We hope to be given the opportunity to provide a more satisfactory stay during your next travels in the area

2/10 Horrible

Jhon

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en janvier 2024
Réponse de FD le 16 janv. 2024
Thank you for completing our survey. We are so sorry to hear your were unable to enjoy your stay with us. Were you able to contact our 24hr front desk about any issues and/concerns that prevented you from enjoying your stay with us?We hope to be given the opportunity so remedy this in the future.

2/10 Horrible

Gerson

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en décembre 2023
Réponse de FD le 16 janv. 2024
Thank you so much for completing our survey. On behalf of my staff I would like to apologize for failing to provide a satisfactory and enjoyable stay during your time with us. Were you able to contact our 24hr front desk staff about any issues preventing you from enjoying your stay?We hope to be given the chance to remedy this and provide a more superior experience.

6/10 Satisfaisant

Marie

Séjour de 2 nuits en décembre 2023
Réponse de fd le 21 janv. 2024
Thank you so much for completing our survey!We appreciate any and all feedback from our guests as we use this to continue to improve

10/10 Excellent

Virginia

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Not bad for the price.
Séjour de 1 nuit en décembre 2023
Réponse de FD le 16 janv. 2024
Thank you for completing our survey!We appreciate all feedback from our guests and are so pleased to hear your enjoyed your stay with us. We will see you again for any returning travels to the area!

10/10 Excellent

Samuel

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en décembre 2023
Réponse de fd le 16 janv. 2024
Thank you so much for completing our survey!We hope to see you again soon for any returns to the area!

10/10 Excellent

Elizabeth

Voyage en couple
Les points forts : Propreté, personnel et service, équipements
Beds good, clean, friendly, location
Séjour de 1 nuit en décembre 2023
Réponse de FD le 16 janv. 2024
Thank you so much for filling out our survey. We are so pleased to hear you enjoyed your stay with us. We pride ourselves in providing excellent service and stays for all of our guests. We hope to have the opportunity to continue to provide happy and comfortable stays for any returns to the temecula area

10/10 Excellent

ROBERT, Vancouver

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en décembre 2023
Réponse de fd le 16 janv. 2024
Thank you so much for completing our survey. We happy to know you enojyed your stay with us. Guest feedback is very important to us as we use this to continue to improve.

10/10 Excellent

Joanne

Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
Staff are friendly and helpful
Séjour de 2 nuits en décembre 2023
Réponse de FD le 16 janv. 2024
Thank you so much for the kind words. We pride ourselves in providing excellent service and comfortable stays for all of our guests and are so pleased to hear you enjoyed your stay with us. We hope to see you again soon for your next travels to the temecula area

10/10 Excellent

Sandra

Séjour de 2 nuits en décembre 2023
Réponse de FD le 16 janv. 2024
Thank you so much for filling out our survey. We appreciate your feedback as we use this to continue to grow. See you next time !

10/10 Excellent

Bret

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
I have always liked Quality Inn. Prices are typically good and the free breakfast is awesome. This particular property is a bit challenging to find and parking is somewhat limited but overall, it was a very good experience. The room itself was VERY nice.
Séjour de 1 nuit en décembre 2023
Réponse de FD le 16 janv. 2024
Thank you so much fro the kind words! We are so happy to hear you enjoyed our stay with us. We hope to host you again for any future travel in the area

10/10 Excellent

Kevin

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
They always treat me well! Thank you
Séjour de 1 nuit en décembre 2023
Réponse de FD le 16 janv. 2024
Thank you so much for the kind words! I have shared this with the staff. We will see you again soon for more excellent visits in the area