Avis sur Dorsett Wanchai Hong Kong
Dorsett Wanchai Hong Kong
387-397, Queen's Road East, Wan Chai, Hong Kong
Avis
8,2
Très bien
8,4/10
Propreté
8,4/10
Personnel et service
8,0/10
Équipements
8,0/10
Infrastructures et conditions de l’hébergement
8,4/10
Écoresponsabilité
Avis
26 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 4 nuits en mars 2024
Réponse de Dorsett Wanchai le 28 mars 2024
Dear Olivier, Thank you for your comments. We are glad to know that you enjoyed your recent stay with us. We will keep up the good services and endeavor to deliver all our guests a wonderful stay experience. Once again, thank you for staying at Dorsett Wanchai, Hong Kong. We look forward to welcome you back to our hotel in the near future.
8/10 Bien
Danielle
Voyage en couple
17 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Danielle
Séjour de 2 nuits en mars 2024
Réponse de Dorsett Wanchai le 19 mars 2024
Dear Danielle, Thank you for taking the time to review your recent stay with us. We appreciate your feedback on our hotel facilities, and we have already shared your comments with our maintenance team for continuous improvement. We are committed to providing our guests with the best possible experience, and your feedback will help us to achieve this goal. In the future we will definitely seek for continuous improvement to ensure everyone a great staying experience with us. Thank you for visiting Dorsett Wanchai, Hong Kong.
8/10 Bien
Shirley
Voyage en famille
17 mars 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Shirley
Séjour de 2 nuits en mars 2024
Réponse de Dorsett Wanchai le 19 mars 2024
Dear Shirley, Thank you for taking the time to review your recent stay with us. We appreciate your feedback on our hotel facilities, and we have already shared your comments with our maintenance team for continuous improvement. We are committed to providing our guests with the best possible experience, and your feedback will help us to achieve this goal. In the future we will definitely seek for continuous improvement to ensure everyone a great staying experience with us. Thank you for visiting Dorsett Wanchai, Hong Kong.
10/10 Excellent
Hoang Bao
15 oct. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Hoang Bao
Séjour de 6 nuits en octobre 2023
Réponse de Dorsett Wanchai le 17 oct. 2023
Dear Hoang Bao, Thank you for your rating. We are delighted to know that you enjoyed your stay with us. We look forward to welcome you back to Dorsett Wanchai, Hong Kong in the near future.
2/10 Horrible
Johann
Voyage d’affaires
14 mai 2023
Les points faibles : Personnel et service et confort de la chambre
Johann
Séjour de 3 nuits en mai 2023
Réponse de Dorsett Wanchai le 16 mai 2023
Dear Johann, Thank you for your comments. We regret to hear that your stay did not meet your expectation this time. You are welcome to share more of your opinion with us regarding your stay this time for our continuous improvement. Thank you again for staying at Dorsett Wanchai, Hong Kong. We will definitely continue to improve and strive our best to deliver our guests a more delightful stay in the future.
8/10 Bien
MIREILLE
15 mars 2021
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
MIREILLE
Séjour de 21 nuits en février 2021
8/10 Bien
DAVID
Voyage d’affaires
4 déc. 2019
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
DAVID
Séjour de 1 nuit en novembre 2019
Réponse de Dorsett Wanchai, Hong Kong le 6 déc. 2019
Dear David,
Thank you for your comments. We are delighted to hear that you enjoyed your stay with us. In the future we will continue providing the best stay experience to all guests in Dorsett Wanchai, Hong Kong. We look forward to welcoming you back to our hotel soon.
8/10 Bien
Voyageur vérifié
13 nov. 2019
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Voyageur vérifié
Séjour de 1 nuit en novembre 2019
Réponse de Dorsett Wanchai, Hong Kong le 18 nov. 2019
Dear Guest,
We regret to hear that your stay did not meet your expectation this time. On your next visit, you may try out our other room types that measure up to 48 sq. m with amazing racecourse or Causeway Bay city view for more spacious and comfortable stay. In the future we will continue providing the best stay experience to all guests in Dorsett Wanchai, Hong Kong. We look forward to welcoming you back to our hotel soon.
8/10 Bien
Voyageur vérifié
3 nov. 2019
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Voyageur vérifié
Séjour de 2 nuits en octobre 2019
Réponse de Dorsett Wanchai, Hong Kong le 12 nov. 2019
Dear Guest,
Thank you for your comments. We are glad to hear that you enjoyed your stay with us. In the future we will continue providing the best stay experience to all guests in Dorsett Wanchai, Hong Kong. We look forward to welcoming you back to our hotel soon.
8/10 Bien
hubert
17 sept. 2019
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
A recommander
hubert
Séjour de 5 nuits en septembre 2019
Réponse de Dorsett Wanchai, Hong Kong le 19 sept. 2019
Dear Guest,
Thank you for your comments. We are glad to hear that you had a great stay with us. Your comments on the restaurant are well taken and reflected to the restaurant manager for our continuous improvement. In the future we will continue providing the best stay experience to all guests in Dorsett Wanchai, Hong Kong. We look forward to welcoming you back to our hotel soon.
10/10 Excellent
Patrick
29 juil. 2019
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Bel hôtel confort
Patrick
Séjour de 3 nuits en juillet 2019
Réponse de Dorsett Wanchai, Hong Kong le 29 juil. 2019
Dear Patrick,
Thank you for your comments. We are glad to hear that you enjoyed your stay with us. Your comments on the air-conditioning system are well taken for our continuous improvement. In the future we will continue providing the best stay experience to all guests in Dorsett Wanchai, Hong Kong. We look forward to welcoming you back to our hotel soon.
10/10 Excellent
Voyageur vérifié
8 juin 2019
Voyageur vérifié
Séjour de 6 nuits en mai 2019
Réponse de Dorsett Wanchai, Hong Kong le 10 juin 2019
Dear Guest,
Thank you for your comments. We are glad to hear that you enjoyed your stay with us. On your next visit, you may try out our other room types that measure up to 48 sq. m with amazing racecourse or Causeway Bay city view for more spacious and comfortable stay. In the future we will continue providing the best stay experience to all guests in Dorsett Wanchai, Hong Kong. We look forward to welcoming you back to our hotel soon.
8/10 Bien
Serena
Voyage en famille
17 avr. 2024
Les points forts : Personnel et service
Les points faibles : Équipements
Serena
Séjour de 8 nuits en avril 2024
Réponse de Dorsett Wanchai le 18 avr. 2024
Dear Serena, Thank you for your comments. We regret to hear that your stay did not meet your expectations this time. We appreciate your feedback on our hotel facilities, and we have already shared your comments with our maintenance team for continuous improvement. Should you have any other inquiries during your stay, please do not hesitate to reach our Guest Services Manager for assistance. Thank you once again for your feedback, and we hope to have the opportunity to welcome you back to Dorsett Wanchai in the near future, providing you with a more enjoyable and satisfactory stay.
10/10 Excellent
Midori
16 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Midori
Séjour de 2 nuits en avril 2024
Réponse de Dorsett Wanchai le 18 avr. 2024
Dear Midori, Thank you for your rating. We are delighted to know that you enjoyed your stay with us. We look forward to welcome you back to Dorsett Wanchai, Hong Kong in the near future.
8/10 Bien
Susana, Wantage
14 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Susana
Séjour de 6 nuits en avril 2024
Réponse de Dorsett Wanchai le 15 avr. 2024
Dear Susana, Thank you for your comments. We are glad to know that you enjoyed your recent stay with us. Once again, thank you for staying at Dorsett Wanchai, Hong Kong. We look forward to welcome you back to our hotel in the near future.
10/10 Excellent
James Arthur, West Vancouver
Voyage en famille
14 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
James Arthur
Séjour de 2 nuits en avril 2024
Réponse de Dorsett Wanchai le 15 avr. 2024
Dear James, Thank you for your comments. We are glad to know that you enjoyed your recent stay with us. Once again, thank you for staying at Dorsett Wanchai, Hong Kong. We look forward to welcome you back to our hotel in the near future.
8/10 Bien
Laurence
Voyage en groupe
12 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Laurence
Séjour de 7 nuits en avril 2024
Réponse de Dorsett Wanchai le 15 avr. 2024
Dear Laurence, Thank you for your comments. We are glad to know that you enjoyed your recent stay with us. Once again, thank you for staying at Dorsett Wanchai, Hong Kong. We look forward to welcome you back to our hotel in the near future.
8/10 Bien
Elsa
Voyage en couple
12 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Elsa
Séjour de 7 nuits en avril 2024
Réponse de Dorsett Wanchai le 15 avr. 2024
Dear Elsa, Thank you for your comments. We are glad to know that you enjoyed your recent stay with us. Once again, thank you for staying at Dorsett Wanchai, Hong Kong. We look forward to welcome you back to our hotel in the near future.
10/10 Excellent
James, West Vancouver
Voyage en famille
12 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
James
Séjour de 1 nuit en avril 2024
Réponse de Dorsett Wanchai le 15 avr. 2024
Dear James, Thank you for your comments. We are glad to know that you enjoyed your recent stay with us. Once again, thank you for staying at Dorsett Wanchai, Hong Kong. We look forward to welcome you back to our hotel in the near future.
6/10 Satisfaisant
Lala
11 avr. 2024
Les points forts : Propreté
Lala
Séjour de 3 nuits en mars 2024
Réponse de Dorsett Wanchai le 15 avr. 2024
Dear Lala, Thank you for taking the time to review your recent stay with us. When you stay with us next time, we hope you will try out our different room types with most of them overlooking the Happy Valley racecourse for a more pleasant and promising stay. In the future we will definitely seek for continuous improvement to ensure everyone a great staying experience with us. Thank you for visiting Dorsett Wanchai, Hong Kong.
10/10 Excellent
David
Voyage en groupe
11 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
David
Séjour de 6 nuits en avril 2024
Réponse de Dorsett Wanchai le 15 avr. 2024
Dear David, Thank you for your comments. We are glad to know that you enjoyed your recent stay with us. Once again, thank you for staying at Dorsett Wanchai, Hong Kong. We look forward to welcome you back to our hotel in the near future.
6/10 Satisfaisant
Cindy
Voyage en famille
11 avr. 2024
Les points forts : Propreté
Les points faibles : Infrastructures et conditions de l’hébergement
Cindy
Séjour de 2 nuits en avril 2024
Réponse de Dorsett Wanchai le 15 avr. 2024
Dear Cindy, Thank you for taking the time to review your recent stay with us. We would like to assure you that the room assignment issue you mentioned is definitely not the kind of experience we always strive to deliver to our guests. Rest assured that it was an occasional case and rest assured that training will be reinforced to all front line staff to prevent any similar incidents from happening again. Again, thank you for bringing these matters to our attention, and we hope to have the opportunity to provide you with a more satisfactory stay in the future.
8/10 Bien
kazuo
Voyage en famille
10 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
kazuo
Séjour de 3 nuits en avril 2024
Réponse de Dorsett Wanchai le 12 avr. 2024
Dear Kazuo, Thank you for your comments. We are glad to know that you enjoyed your recent stay with us. Once again, thank you for staying at Dorsett Wanchai, Hong Kong. We look forward to welcome you back to our hotel in the near future.
6/10 Satisfaisant
Thomas
Voyage en famille
8 avr. 2024
Les points faibles : Infrastructures et conditions de l’hébergement
Thomas
Séjour de 4 nuits en avril 2024
Réponse de Dorsett Wanchai le 10 avr. 2024
Dear Thomas, Thank you for your comments. We regret to hear that your stay did not meet your expectations this time. Rest assured that the services you encountered were definitely an occasional case which we will promptly look into, we would like to thank you for bringing these matters to our attention. Should you have any other inquiries during your stay, please do not hesitate to reach our Guest Services Manager for assistance. Thank you once again for your feedback, and we hope to have the opportunity to welcome you back to Dorsett Wanchai in the near future, providing you with a more enjoyable and satisfactory stay.
8/10 Bien
Russel
Voyage en famille
5 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Russel
Séjour de 3 nuits en mars 2024
Réponse de Dorsett Wanchai le 8 avr. 2024
Dear Russel, Thank you for your comments. We are glad to know that you enjoyed your recent stay with us. On your next visit, you are recommended to try out our other room types that measure up to 48 sq. m overlooking the racecourse or Causeway Bay city view, for a more enjoyable stay. Once again, thank you for staying at Dorsett Wanchai, Hong Kong. We look forward to welcome you back to our hotel in the near future.
8/10 Bien
Andres
5 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Andres
Séjour de 6 nuits en mars 2024
Réponse de Dorsett Wanchai le 8 avr. 2024
Dear Andres, Thank you for your comments. We are glad to know that you enjoyed your recent stay with us. We will keep up the good services and endeavor to deliver all our guests a wonderful stay experience. Once again, thank you for staying at Dorsett Wanchai, Hong Kong. We look forward to welcome you back to our hotel in the near future.
10/10 Excellent
George
Voyage en famille
5 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
George
Séjour de 1 nuit en avril 2024
Réponse de Dorsett Wanchai le 8 avr. 2024
Dear George, Thank you for your comments. We are glad to know that you enjoyed your recent stay with us. We will keep up the good services and endeavor to deliver all our guests a wonderful stay experience. Once again, thank you for staying at Dorsett Wanchai, Hong Kong. We look forward to welcome you back to our hotel in the near future.
8/10 Bien
SONA
Voyage en famille
3 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
SONA
Séjour de 3 nuits en mars 2024
Réponse de Dorsett Wanchai le 5 avr. 2024
Dear Sona, Thank you for your comments. We are glad to know that you enjoyed your recent stay with us. We will keep up the good services and endeavor to deliver all our guests a wonderful stay experience. Once again, thank you for staying at Dorsett Wanchai, Hong Kong. We look forward to welcome you back to our hotel in the near future.
10/10 Excellent
George
Voyage en famille
2 avr. 2024
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
George
Séjour de 1 nuit en avril 2024
Réponse de Dorsett Wanchai le 3 avr. 2024
Dear George, Thank you for your comments. We are glad to know that you enjoyed your recent stay with us. We will keep up the good services and endeavor to deliver all our guests a wonderful stay experience. Once again, thank you for staying at Dorsett Wanchai, Hong Kong. We look forward to welcome you back to our hotel in the near future.
8/10 Bien
Gerard
Voyage en famille
2 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Gerard
Séjour de 2 nuits en mars 2024
Réponse de Dorsett Wanchai le 3 avr. 2024
Dear Gerard, Thank you for your comments. We are glad to know that you enjoyed your recent stay with us. We will keep up the good services and endeavor to deliver all our guests a wonderful stay experience. Once again, thank you for staying at Dorsett Wanchai, Hong Kong. We look forward to welcome you back to our hotel in the near future.
10/10 Excellent
Mary
2 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Mary
Séjour de 9 nuits en mars 2024
Réponse de Dorsett Wanchai le 3 avr. 2024
Dear Mary, Thank you for your comments. We are glad to know that you enjoyed your recent stay with us. We will keep up the good services and endeavor to deliver all our guests a wonderful stay experience. Once again, thank you for staying at Dorsett Wanchai, Hong Kong. We look forward to welcome you back to our hotel in the near future.
8/10 Bien
Shirakawa
30 mars 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Shirakawa
Séjour de 3 nuits en mars 2024
Réponse de Dorsett Wanchai le 3 avr. 2024
Dear Shirakawa, Thank you for your comments. We are glad to know that you enjoyed your recent stay with us. We appreciate your feedback on our hotel facilities, and we have already shared your comments with our maintenance team for continuous improvement. Once again, thank you for staying at Dorsett Wanchai, Hong Kong. We look forward to welcome you back to our hotel in the near future.
10/10 Excellent
Mikhail, Moscow
Voyage en famille avec de jeunes enfants
27 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Mikhail
Séjour de 3 nuits en mars 2024
Réponse de Dorsett Wanchai le 3 avr. 2024
Dear Mikhail, Thank you for your comments. We are glad to know that you enjoyed your recent stay with us. We will keep up the good services and endeavor to deliver all our guests a wonderful stay experience. Once again, thank you for staying at Dorsett Wanchai, Hong Kong. We look forward to welcome you back to our hotel in the near future.
10/10 Excellent
TAKASHI
27 mars 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
TAKASHI
Séjour de 1 nuit en février 2024
Réponse de Dorsett Wanchai le 3 avr. 2024
Dear Takashi, Thank you for your comments. We are glad to know that you enjoyed your recent stay with us. We will keep up the good services and endeavor to deliver all our guests a wonderful stay experience. Once again, thank you for staying at Dorsett Wanchai, Hong Kong. We look forward to welcome you back to our hotel in the near future.
8/10 Bien
Genesis
Voyage en couple
27 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Genesis
Séjour de 4 nuits en mars 2024
Réponse de Dorsett Wanchai le 28 mars 2024
Dear Genesis, Thank you for your comments. We are glad to know that you enjoyed your recent stay with us. We appreciate your feedback on our hotel facilities, and we have already shared your comments with our maintenance team for continuous improvement. Once again, thank you for staying at Dorsett Wanchai, Hong Kong. We look forward to welcome you back to our hotel in the near future.
6/10 Satisfaisant
Tsuyoshi
Voyage en famille
26 mars 2024
Les points forts : Équipements
Tsuyoshi
Séjour de 4 nuits en mars 2024
Réponse de Dorsett Wanchai le 28 mars 2024
Dear Tsuyoshi, Thank you for your comments. We are glad to know that you enjoyed your recent stay with us. We will keep up the good services and endeavor to deliver all our guests a wonderful stay experience. Once again, thank you for staying at Dorsett Wanchai, Hong Kong. We look forward to welcome you back to our hotel in the near future.
10/10 Excellent
Yunyi
26 mars 2024
Les points forts : Personnel et service et équipements
Yunyi
Séjour de 2 nuits en mars 2024
Réponse de Dorsett Wanchai le 18 avr. 2024
Dear Yunyi, Thank you for your rating. We are delighted to know that you enjoyed your stay with us. We look forward to welcome you back to Dorsett Wanchai, Hong Kong in the near future.
10/10 Excellent
ZHANG
24 mars 2024
ZHANG
Séjour de 1 nuit en mars 2024
Réponse de Dorsett Wanchai le 18 avr. 2024
Dear Zhang, Thank you for your rating. We are delighted to know that you enjoyed your stay with us. We look forward to welcome you back to Dorsett Wanchai, Hong Kong in the near future.
4/10 Médiocre
Timothy
23 mars 2024
Les points forts : Propreté et infrastructures et conditions de l’hébergement
Les points faibles : Personnel et service
Timothy
Réponse de Dorsett Wanchai le 25 mars 2024
Dear Timothy, Thank you for taking the time to share your feedback regarding your recent stay at Dorsett Wanchai. We appreciate your continued support and your previous positive experiences with our hotels. At Dorsett Wanchai, we have implemented a practice where housekeeping service is provided upon request as part of our commitment to environmental sustainability. We encourage our guests to join us in reducing the consumption of resources and protecting the environment. We understand that this change may not have met your expectations, and we apologize for any inconvenience this may have caused you. Please rest assured that our housekeeping team was always available to provide service upon your request during your stay. Should you decide to stay with us again in the future, please do not hesitate to reach out to our team with any specific requests or preferences you may have. We will do our utmost to accommodate them. Thank you once again for your feedback, and we hope to have the opportunity to welcome you back to Dorsett Wanchai in the near future, providing you with a more enjoyable and satisfactory stay.
8/10 Bien
Heejin
Voyage en famille
22 mars 2024
Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
Heejin
Séjour de 1 nuit en mars 2024
Réponse de Dorsett Wanchai le 25 mars 2024
Dear Heejin, Thank you for your comments. We are glad that you had a comfortable staying experience with us. We would like to assure you that the cleanliness issue you encountered was definitely not the kind of service we strive to provide to our guests. Rest assured that it was an occasional case and we will look into it seriously to prevent the same from happening again in the future. Should you have any other inquiries during your stay, please do not hesitate to reach our Guest Services Manager for assistance. We will seek continuous improvement and deliver to all our guests a comfortable and hassle-free stay experience in the future. Thank you.
10/10 Excellent
Li-Nei
Voyage en famille
21 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Li-Nei
Séjour de 2 nuits en mars 2024
Réponse de Dorsett Wanchai le 25 mars 2024
Dear Li-Nei, Thank you for taking the time to review your recent stay with us. Your comment on breakfast has been well noted and reflected to the concerned department for continuous improvement. On your next visit, you are recommended to try out our other room types that measure up to 48 sq. m overlooking the racecourse or Causeway Bay city view, and with spacious bathroom, for a more enjoyable stay. Thank you for staying at Dorsett Wanchai, Hong Kong. We look forward to welcome you back to our hotel in the future.
8/10 Bien
Bo
19 mars 2024
Bo
Séjour de 2 nuits en mars 2024
Réponse de Dorsett Wanchai le 10 avr. 2024
Dear Bo, Thank you for your rating. We are glad to know that you enjoyed your recent stay with us. Once again, thank you for staying at Dorsett Wanchai, Hong Kong. We look forward to welcome you back to our hotel in the near future.
10/10 Excellent
Jack
Voyage en couple
18 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Jack
Séjour de 1 nuit en mars 2024
Réponse de Dorsett Wanchai le 19 mars 2024
親愛的jack,感謝您寶貴的意見。我們得知您十分滿意本次的入住體驗,我們特別高興。我們期待您和家人朋友再次入住灣仔帝盛飯店,享受更舒適的飯店住宿體驗。謝謝。
6/10 Satisfaisant
Boon Tian
17 mars 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Boon Tian
Séjour de 1 nuit en mars 2024
Réponse de Dorsett Wanchai le 19 mars 2024
Dear Boon Tian, Thank you for taking the time to review your recent stay with us. When you stay with us next time, we hope you will try out our different room types with most of them overlooking the Happy Valley racecourse for a more pleasant and promising stay. In the future we will definitely seek for continuous improvement to ensure everyone a great staying experience with us. Thank you for visiting Dorsett Wanchai, Hong Kong.
10/10 Excellent
SOON NEE
Voyage en famille
16 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
SOON NEE
Séjour de 4 nuits en mars 2024
Réponse de Dorsett Wanchai le 18 mars 2024
Dear Soon Nee, Thank you for your rating. We are delighted to know that you enjoyed your stay with us. We look forward to welcome you back to Dorsett Wanchai, Hong Kong in the near future.
8/10 Bien
Ha
Voyage en couple
16 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Ha
Réponse de Dorsett Wanchai le 18 mars 2024
Dear Ha, Thank you for your comments. We are glad to know that you enjoyed your recent stay with us. We will keep up the good services and endeavor to deliver all our guests a wonderful stay experience. Once again, thank you for staying at Dorsett Wanchai, Hong Kong. We look forward to welcome you back to our hotel in the near future.
8/10 Bien
Amber Randall
Voyage d’affaires
15 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Amber Randall
Séjour de 2 nuits en février 2024
Réponse de Dorsett Wanchai le 18 mars 2024
Dear Amber, Thank you for your comments. We are glad to know that you enjoyed your recent stay with us. We will keep up the good services and endeavor to deliver all our guests a wonderful stay experience. Once again, thank you for staying at Dorsett Wanchai, Hong Kong. We look forward to welcome you back to our hotel in the near future.
6/10 Satisfaisant
Valarie
Voyage en famille
14 mars 2024
Les points forts : Propreté et infrastructures et conditions de l’hébergement
Valarie
Séjour de 5 nuits en mars 2024
Réponse de Dorsett Wanchai le 18 mars 2024
Dear Valarie, We regret to hear that your stay did not meet your expectation this time. On your next visit, you are recommended to try out our other room types that measure up to 48 sq. m overlooking the racecourse or Causeway Bay city view, and with spacious bathroom, for a more enjoyable stay. In the future we will definitely seek for continuous improvement to ensure everyone a great staying experience with us. Thank you for visiting Dorsett Wanchai, Hong Kong.
6/10 Satisfaisant
SOK KUAN
Voyage en groupe
14 mars 2024
Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
Les points faibles : Équipements
SOK KUAN
Séjour de 3 nuits en mars 2024
Réponse de Dorsett Wanchai le 15 mars 2024
Dear Sok Kuan, We regret to hear that your stay did not meet your expectation this time. Our hotel is located amid Wanchai and Causeway Bay where the closest MTR station as well as numerous shopping and dining options are just in minutes of walk. In the future we will continue to review and enhance our service and offering to ensure everyone a more delightful stay. Thank you again for visiting Dorsett Wanchai Hong Kong.
10/10 Excellent
HANG PING
Voyage en couple
13 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
HANG PING
Séjour de 1 nuit en mars 2024
Réponse de Dorsett Wanchai le 15 mars 2024
親愛的客人,感謝您寶貴的意見。我們得知您十分滿意本次的入住體驗,我們特別高興。我們期待您和家人朋友再次入住灣仔帝盛飯店,享受更舒適的飯店住宿體驗。謝謝。