Coffres-forts dans les chambres, rideaux occultants

Avis sur Song Hotel Sydney

3.5 out of 5
Song Hotel Sydney
5-11 Wentworth Avenue, Sydney, NSW

Avis

8,8

Excellent

Note des voyageurs de 10 (Excellent), d’après 103 avis sur 165." "
Note des voyageurs de 8 (Bien), d’après 41 avis sur 165." "
Note des voyageurs de 6 (Satisfaisant), d’après 11 avis sur 165." "
Note des voyageurs de 4 (Médiocre), d’après 4 avis sur 165." "
Note des voyageurs de 2 (Horrible), d’après 6 avis sur 165." "

9,4/10

Propreté

9,6/10

Personnel et service

9,0/10

Équipements

8,8/10

Infrastructures et conditions de l’hébergement

8,8/10

Écoresponsabilité

Avis

10/10 Excellent

Julyssa

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
As a solo female traveller, I would say that this was a convenience and great place to stay. I took a train from the airport to the hotel. It was close to Museum train station (5min walk) and overall, I felt very safe walking around, especially at night. It is easy to get to the tourist attractions via train, bus or Uber. I just took the train everywhere as it was more convenient and affordable. The breakfast was basic, but good. I have no complaints. My room was a decent size and very clean. I was also able to check in early, which was a bonus as I had been travelling for over 16 hours. The construction had stopped so I had no issue with the elevator/lift. I would say that you can hear people talking in the halls or the doors closing in the morning, but it didn’t bother me. I really liked that a hairdryer and straightener was provided. No amenities so if that’s your thing, this isn’t the hotel for you. I didn’t rent a car, but the car park is 5-7min walk away. Probably better to pay at the lot itself than the hotel as I heard it was cheaper. I would say that the population of the hotel was older so if you’re looking for a place to meet people under 35 years old, this may not be the spot for you. Overall, I am very happy with my stay and would stay here again.
Séjour de 4 nuits en avril 2024

10/10 Excellent

Megan

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great location Right near the park Friendly staff and neat rooms
Séjour de 1 nuit en avril 2024

10/10 Excellent

Brian

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
A,small bouquet horel well managed
Séjour de 2 nuits en avril 2024

10/10 Excellent

Polly, Spokane

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
A clean, attractive, and comfortable hotel, with friendly staff and good food.
Séjour de 3 nuits en avril 2024

10/10 Excellent

Verity

Voyage en groupe, Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very nice and very well priced
Séjour de 1 nuit en avril 2024

10/10 Excellent

Silvia

Voyage en groupe, Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Staff friendly, rooms very clean. Everything you needed in the room including hair straightener. Near Museum Station. We got an uber to get into the Rocks. Affordable ride.
Séjour de 1 nuit en avril 2024

8/10 Bien

James

Voyage en famille
Les points forts : Équipements
Good.
Séjour de 2 nuits en avril 2024

8/10 Bien

Margaret

Voyage en couple
Location was good
Séjour de 1 nuit en avril 2024

10/10 Excellent

???

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
朝食は、品数豊富で美味しいです。 部屋は古いですが清潔感があり、収納スペースなど、使い勝手の良い作りでした。 博物館や美術館へ徒歩圏内と、メインの予定をこなした後、予定を追加するにも便利な立地です。
Séjour de 2 nuits en mars 2024

10/10 Excellent

Lynette

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Friendly helpful staff. Renovated room suited our needs very happy with our stay
Séjour de 1 nuit en avril 2024

10/10 Excellent

Cameron

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Good breakfast, clean room, fully stocked bathroom. Premium experience👍
Séjour de 3 nuits en avril 2024

10/10 Excellent

Audrey

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Service was excellent. Tai welcome us and was very patient in giving us the information we needed. Breakfast was great and so was tge staff. Service with a smile and very attentive.location was great
Séjour de 2 nuits en avril 2024

10/10 Excellent

Tracey, Bothell

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
We loved the location so close to Hyde Park. The hotel has nice amenities like a delicious hot breakfast, water bottle refill station, and comfortable rooms.
Séjour de 2 nuits en mars 2024

10/10 Excellent

Kat

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Clean and friendly, great location and value
Séjour de 2 nuits en avril 2024

10/10 Excellent

Neil

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The breakfast was gourmet. Clean facility and amazing food. We will be back.
Séjour de 2 nuits en avril 2024

10/10 Excellent

John

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
A big thank you to the entire staff. The week long stay was so enjoyable. The desk staff was so helpful and the breakfast team was top notch!
Séjour de 6 nuits en mars 2024

10/10 Excellent

Ramir

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Staff are extremely helpful and friendly. Rooms are very clean.
Séjour de 3 nuits en mars 2024

2/10 Horrible

brian

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The bed was so soft I had to sleep on the floor!! Replace the mattress please ! The concierge let me try another mattress in another room and the mattress was just as bad!!
Séjour de 1 nuit en avril 2024

8/10 Bien

Leslie

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The location was conveniently close to the metro station which made our trip to the cruise port a snap.
Séjour de 2 nuits en mars 2024

10/10 Excellent

denise

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en avril 2024

10/10 Excellent

Olivia, Lake Zurich Il

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
It’s a great stay , Walkable and comfortable beds and great breakfast.
Séjour de 3 nuits en mars 2024

10/10 Excellent

Johan, PURMEREND

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Central, station within walking distance, park, services, very nice people, it wasn't fun but fantastic and the location of Song Hotel is great! It is very well explained from where to and how via the hotel desk, well done guys! Stayed in room 211 for 19 days! Room very good, spacious and clean, very satisfied! Really worth it! In one word - great stay!
Séjour de 19 nuits en mars 2024

8/10 Bien

jurgen

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Is close to train station.walk from central also( only my knees worn out so was more difficult than I thought. Staff very friendly, good breakfast, bed was comfortable. Only room bit small length wise. Was very easy also to check-in and check out online.
Séjour de 1 nuit en mars 2024

10/10 Excellent

Margaret

Voyage en groupe
Les points forts : Équipements
Clean pleasant room & bathroom. Comfortable chair with footstool. Excellent service by all staff. Breakfast included was a bonus.
Séjour de 1 nuit en mars 2024

8/10 Bien

Evan

Séjour de 3 nuits en mars 2024

10/10 Excellent

Jorge

Voyage d’affaires, Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Not sure why people complaint before about the breakfast. They offered a great variety of food, and it was very good. I only paid 85 for a night on Sunday. It was value for money.
Séjour de 1 nuit en mars 2024
Réponse de Ibrahim le 28 mars 2024
Dear Jorge,Thank you for sharing your positive experience with us! We're thrilled to hear that you found our breakfast offerings to be great with a wide variety of food, and that you found it to be a great value for your money.We appreciate your feedback and are glad that you enjoyed your stay, especially considering the affordable rate. It's always rewarding to hear when our guests feel they received excellent value for what they paid.Thank you for choosing to stay with us, and we hope to have the pleasure of welcoming you back in the future for another enjoyable stay!Warm RegardsIbrahim SaeedDuty Manager

10/10 Excellent

Jarryd Anthony

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Thanks to the staff for making us welcome. Room was very clean and tidy. Would stay again. Thanks and keep up the good work
Séjour de 2 nuits en mars 2024
Réponse de Ibrahim le 28 mars 2024
Dear Jarryd Anthony,Thank you for your kind words! We're thrilled to hear that our staff made you feel welcome and that you found your room to be clean and tidy. It's wonderful to know that you had a positive experience with us and that you would choose to stay with us again.We truly appreciate your feedback and encouragement, and we'll certainly keep up the good work to ensure every guest experience is just as enjoyable.Thank you for choosing us, and we look forward to welcoming you back for another excellent stay in the future!Warm RegardsIbrahim SaeedDuty Manager

4/10 Médiocre

Jeremy

Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Séjour de 3 nuits en mars 2024

8/10 Bien

Collin

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Good spot close to bus and train stations, which was the most important thing to us. Only downside was the bar was always closed when we wanted to go there, not sure why.
Séjour de 4 nuits en mars 2024
Réponse de Ibrahim le 28 mars 2024
Dear Collin,Thank you for sharing your feedback with us. We're glad to hear that our convenient location near bus and train stations met your needs during your stay.We apologize for any inconvenience you experienced regarding the bar being closed when you wanted to visit. However, we are planning to open the doors for our Restaurant/Bar for everyday in coming few weeks onwards.Your comments are invaluable to us as we strive to continuously improve our services. We appreciate your patronage and hope to have the opportunity to welcome you back for an even better experience in the future.Warm RegardsIbrahim SaeedDuty Manager

10/10 Excellent

Seoyeon

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Nice and convenience location!! Nice breakfast and clean room.
Séjour de 1 nuit en mars 2024

10/10 Excellent

Roberto

Séjour de 2 nuits en mars 2024

10/10 Excellent

Kerrie

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Everything I would stay there again absolutely beautiful and so helpful 💖😊
Séjour de 2 nuits en mars 2024
Réponse de Ibrahim le 28 mars 2024
Dear Kerrie,Thank you so much for your wonderful feedback! We're thrilled to hear that you had such a positive experience during your stay with us. It's fantastic to know that you found our hotel absolutely beautiful and our staff so helpful.We truly appreciate your kind words and are delighted to hear that you would choose to stay with us again. We look forward to welcoming you back with open arms for another enjoyable stay! If there's anything else we can assist you with in the meantime, please don't hesitate to let us know.Warm RegardsIbrahim SaeedDuty Manager

4/10 Médiocre

Gail

Voyage en groupe
Les points forts : Propreté et personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement
the location was good. The room was the smallest I have ever seen. Hit my head on the TV on the wall at the foot of the bed when going to the tiny patio. There was no chair at all to sit in., just a tiny stool. Horrible room.
Séjour de 2 nuits en mars 2024
Réponse de Ibrahim le 28 mars 2024
Dear Gail,Thank you for sharing your experience with us, and we sincerely apologize for the disappointment you encountered during your stay. It's regrettable to hear that the size of the room did not meet your expectations and that you encountered difficulties with the layout and amenities.We take your feedback seriously and will address these concerns with our team to ensure improvements are made, particularly in terms of room comfort and amenities.We understand the importance of providing a comfortable and enjoyable stay for all our guests, and we regret that we fell short of this during your visit.However, we do have larger rooms such as our Deluxe Rooms (Queen, King and Balcony).Please know that your feedback is invaluable to us, and we hope to have the opportunity to welcome you back in the future and provide you with a much-improved experience.Warm RegardsIbrahim SaeedDuty Manager

4/10 Médiocre

soo nam

Voyage en couple
Les points forts : Personnel et service
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
친환경적 호텔이라고하기에 너무 갖춰놓지않은 호텔. 이가격에 이 호텔을 주변친구에게 권하지않을듯. 아침식사는 너무 만족스러웠습니다
Séjour de 2 nuits en mars 2024
Réponse de Ibrahim le 28 mars 2024
Dear Soo Nam,Thank you for taking the time to provide your feedback. We're glad to hear that you found our breakfast satisfactory, but we're sorry to hear that other aspects of your stay did not meet your expectations.We strive to provide a comfortable and enjoyable experience for all our guests, and we're sorry to hear that you felt our eco-friendly hotel lacked facilities. We appreciate your input and will take it into consideration as we continue to improve our offerings.Warm RegardsIbrahim SaeedDuty Manager

8/10 Bien

Katherine

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
spacious family room, with dining area and a sofa bed. Tidy and clean.
Séjour de 1 nuit en mars 2024
Réponse de Ibrahim le 28 mars 2024
Dear Katherine,Thank you for your positive feedback! We're delighted to hear that you found our Corner Deluxe Room spacious and well-appointed, with amenities like a dining area and sofa bed to enhance your stay.Maintaining cleanliness and tidiness is a top priority for us, and we're glad to hear that this aspect of your experience met your expectations.We appreciate your kind words and hope to have the pleasure of welcoming you and your family back for another enjoyable stay in the future.Warm RegardsIbrahim SaeedDuty Manager

10/10 Excellent

Kari Nanne Guldbech

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 6 nuits en mars 2024

10/10 Excellent

John

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great location. The room was clean, modern and well maintained. The variety at breakfast was excellent but above all the staff were incredibly friendly and helpful. Highly recommended.
Séjour de 1 nuit en mars 2024

10/10 Excellent

ben

Séjour de 1 nuit en mars 2024
Réponse de Ibrahim le 28 mars 2024
Dear Ben,Thank you for taking the time to rate your stay with us! We truly appreciate the perfect score and are delighted to hear that you had a wonderful experience. If you ever have any feedback or suggestions for us to further improve our services, please don't hesitate to reach out.We hope to have the pleasure of welcoming you back for another fantastic stay in the future!Warm RegardsIbrahim SaeedDuty Manager

10/10 Excellent

YOSHIE

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
ホテルから徒歩で主要な観光地のほとんどを回れるので、シドニー観光にはうってつけのホテルだと思います。 夜は車の通りも少なく、ホテル周辺は静かでとても過ごしやすかったです。近くにはMuseum駅があり、空港から電車に乗ってホテルまで非常に楽にたどり着けました。 ホテルのアメニティには歯ブラシや歯磨き粉はありませんが、ストレートヘアアイロンが備え付けであったのは嬉しい驚きでした。 シドニー観光に来る方には、ぜひオススメしたいホテルです!
Séjour de 10 nuits en février 2024

8/10 Bien

Darren

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 3 nuits en février 2024

8/10 Bien

Taku

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 5 nuits en février 2024

6/10 Satisfaisant

Takeo

Séjour de 2 nuits en février 2024
Réponse de Ibrahim le 28 mars 2024
Dear Takeo,Thank you for taking the time to rate your stay with us. We appreciate your feedback and strive to understand how we can improve to better meet our guests' expectations. If there are any specific areas where you feel we fell short during your stay, please feel free to reach out to us.We hope to have the opportunity to welcome you back in the future and provide you with a more enjoyable stay.Warm RegardsIbrahim SaeedDuty Manager

10/10 Excellent

Rafaela

Voyage en famille
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
One of the breakfast workers was very arrogant, she spoke super loudly, there was nothing elegant about her. Very poor communication!!! I’m very disappointed. However, I loved the people at the reception, super friendly and good communication skills. The breakfast was ok.
Séjour de 2 nuits en février 2024

10/10 Excellent

Jeffrey

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Staff were friendly and efficient. Breakfast looked great but didn’t get a chance to try it since I had activities planned early in the day during my stay. Rooms were clean and tidy. The single bed room was bit small but manageable. Definitely would consider staying here again next time I visit. =)
Séjour de 2 nuits en février 2024

2/10 Horrible

Joseph

Les points forts : Équipements
Location
Séjour de 5 nuits en février 2024

10/10 Excellent

Jesse

Voyage en couple
Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
Thai and his associates made our stay wonderful. We came to celebrate my graduation and my husband's birthday. Song Hotel Sydney staff from the kitchen to housekeeping made our vacation the best for our very first visit to Australian.
Séjour de 8 nuits en février 2024

8/10 Bien

Barbara

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Being a solo traveler, this hotel is in the most appropriate place for walking, catching the train, bus stops, restaurants about 10-15 min walk, coffee places near by… however restaurant has free breakfast brunch! Front staff was amazing, restaurant staff was incredible, the cleaning staff was just delightful! My overall experience was amazing to say the least!! Walked across the street to Hyde Park daily, walked to Queen’s Elizabeth - well a 15 min walk, but who minds walking when you feel comfortable in the area and the staff acknowledges you daily whether it is coming or going- oh so helpful! The reason for the 4 stars- they were remodeling, the water sound being heard is flushing toilets that were pretty loud however I heard they are correcting this, 4th floor with all the painted doors (theme room) was to be envied since I couldn’t get one but my room was quite comfortable on the 6th floor, small and cozy and not complaining at all! Solo travelers you will be impressed with comfort and safety!
Séjour de 6 nuits en février 2024

10/10 Excellent

Kenneth

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
We enjoyed our stay.
Séjour de 3 nuits en février 2024

10/10 Excellent

ruta

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Staff members were great and took care of all questions or requests. Breakfast was provided and featured a wide variety of items in a pleasant setting. Bed was comfortable and linens were of high quality. It is situated adjacent to Hyde Park, a lovely area to walk around. Ongoing construction at the moment but it was managed as well as can be expected. I highly recommend Song Hotel.
Séjour de 4 nuits en février 2024

6/10 Satisfaisant

corrine

Les points forts : Propreté et personnel et service
Séjour de 2 nuits en février 2024