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Avis sur Mariners Hotel

3 out of 5
Mariners Hotel
Villa Bay Beach, Villa

Avis

8,8

Excellent

Note des voyageurs de 10 (Excellent), d’après 122 avis sur 213." "
Note des voyageurs de 8 (Bien), d’après 60 avis sur 213." "
Note des voyageurs de 6 (Satisfaisant), d’après 22 avis sur 213." "
Note des voyageurs de 4 (Médiocre), d’après 7 avis sur 213." "
Note des voyageurs de 2 (Horrible), d’après 2 avis sur 213." "

9,0/10

Propreté

9,2/10

Personnel et service

8,2/10

Équipements

8,4/10

Infrastructures et conditions de l’hébergement

7,8/10

Écoresponsabilité

Avis

8/10 Bien

Gilles, Cessy

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Excellente localisation
En bord de mer, face à Young Island, l'hotel jouit d'une exposition ( avec coucher de soleil ) . L'hotel est à taille humaine sur deux niveaux répartis en plusieurs bâtiments. Les chambres ont grande et confortables, seul le lit (bien que grand) mériterait une nouvelle literie à mon goût. Il y a aussi un restaurant français sur place. Bonne cuisine mais pas très bon marché. Le personnel quand à lui est très serviable.

10/10 Excellent

kiki, fort de france

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Hotel sympa et accueillant,bien situe
tout est agreable. Le site l accueil et les chambres amenagees avec balcon
Réponse de Mariners Front Desk le 21 nov. 2015
Merci pour vos commentaires. Nous sommes impatients de vous servir à nouveau dans le futur!

10/10 Excellent

Vandyke

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Wish I stayed longer
Séjour de 2 nuits en février 2024

10/10 Excellent

Alyssa

The front desk staff was so kind
Séjour de 3 nuits en avril 2024

6/10 Satisfaisant

Saffraz

Les points forts : Personnel et service
Breakfast was highly over-priced.
Séjour de 2 nuits en avril 2024

10/10 Excellent

Robert, Southlake

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very nice, staff was great
Séjour de 2 nuits en avril 2024

10/10 Excellent

Mabel

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Quiet and relaxing
Séjour de 1 nuit en avril 2024
Réponse de Mariners Hotel's Team le 11 avr. 2024
We would like to take this opportunity to thank you for choosing us, and we would be very pleased to welcome you back to Mariners Hotel soon.

10/10 Excellent

Shannon

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great staff, beautiful location, great dining.
Séjour de 1 nuit en avril 2024
Réponse de Mariners Hotel's Team le 11 avr. 2024
We would like to take this opportunity to thank you for choosing us, and we would be very pleased to welcome you back to Mariners Hotel soon.

2/10 Horrible

Tamara

Voyage en famille, Voyage en groupe
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Paint on the walls was falling off on the new block due to water damage and here was scent of mold growth as well.
Séjour de 4 nuits en mars 2024
Réponse de Management & Staff of Mariners Hotel. le 28 mars 2024
Hello Tamara, Greetings from Mariners Hotel. Firstly, we would like to apologize for the unfortunate experience you had whilst staying with us, as it is our goal to ensure all guests’ stay is a comfortable and enjoyable one. Kindly be advised that we have since rectified the paint issue and our maintenance team has confirmed that there was not any mold development. Whilst we do appreciate your feedback, our team did offer a list of options for your stay including; moving to another room which you declined, lunch for yourself and colleagues and complimentary accommodation for an extra occupant that would have joined you.We hope this does not leave a dent on your impression of Mariners Hotel as we most certainly would love another chance to give you a proper “Mariners Hotel experience.”

8/10 Bien

Roxann, Valley stream

Les points forts : Propreté et personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement
Friendly and help staff.
Séjour de 3 nuits en mars 2024
Réponse de Mariners Hotel's Team le 30 mars 2024
On behalf of the Mariners Hotel’s team, we would like to personally thank you for choosing to stay with us. It was a pleasure to have you as our guest and we truly look forward to seeing you soon.

10/10 Excellent

Natasha

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The staff was friendly. Appreciated the complimentary boat ride to Yound Island.
Séjour de 2 nuits en mars 2024
Réponse de Mariners Hotel's Team le 30 mars 2024
On behalf of the Mariners Hotel’s team, we would like to personally thank you for choosing to stay with us. It was a pleasure to have you as our guest and we truly look forward to seeing you soon.

10/10 Excellent

John

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Nice clean basic hotel. Great view. Friendly staff.
Séjour de 2 nuits en mars 2024
Réponse de Mariners Hotel's Team le 30 mars 2024
On behalf of the Mariners Hotel’s team, we would like to personally thank you for choosing to stay with us. It was a pleasure to have you as our guest and we truly look forward to seeing you soon.

10/10 Excellent

Anecia

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great hotel. Best bar and restaurant. Friendly staff
Réponse de Mariners Hotel's Team le 30 mars 2024
On behalf of the Mariners Hotel’s team, we would like to personally thank you for choosing to stay with us. It was a pleasure to have you as our guest and we truly look forward to seeing you soon.

8/10 Bien

Stefan

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Property is at the sea front with lovely view.There was good , very quiet AC unit in the bedroom.
Séjour de 1 nuit en février 2024
Réponse de Mariners Hotel's Team le 30 mars 2024
On behalf of the Mariners Hotel’s team, we would like to personally thank you for choosing to stay with us. It was a pleasure to have you as our guest and we truly look forward to seeing you soon.

10/10 Excellent

Renita

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
I loved the proximity to the beach and the food at the restaurant. The hotel sent a taxi to pick me up at the airport which was greatly appreciated. I was warmly welcomed at reception and received a welcome drink :). I would strongly recommend this hotel and look forward to returning.
Séjour de 4 nuits en février 2024
Réponse de Mariners Hotel's Team le 30 mars 2024
On behalf of the Mariners Hotel’s team, we would like to personally thank you for choosing to stay with us. It was a pleasure to have you as our guest and we truly look forward to seeing you soon.

10/10 Excellent

Graeme

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great restaurants nearby.
Séjour de 2 nuits en février 2024
Réponse de Mariners Hotel's Team le 30 mars 2024
On behalf of the Mariners Hotel’s team, we would like to personally thank you for choosing to stay with us. It was a pleasure to have you as our guest and we truly look forward to seeing you soon.

10/10 Excellent

Andrew

Voyage en couple
Les points forts : Propreté et personnel et service
Very helpful and pleasant staff.
Séjour de 1 nuit en février 2024
Réponse de Sincerely, Mariners Team le 13 févr. 2024
We would like to take this opportunity to thank you for choosing us, and we would be very pleased to welcome you back to Mariners Hotel soon.

8/10 Bien

Christopher

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements
Needs a little TLC. Was probably in very good condition a few years ago but could do with some upgrading. Still a very nice location and the staff was friendly.
Séjour de 1 nuit en janvier 2024
Réponse de Sincerely, Mariners Team le 13 févr. 2024
We would like to take this opportunity to thank you for choosing us, and we would be very pleased to welcome you back to Mariners Hotel soon.

10/10 Excellent

Carlene

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Friendly staff
Séjour de 1 nuit en janvier 2024

10/10 Excellent

Brett

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Great service and budget location on the water
My stay was fantastic! This is a budget hotel, so yes, there are a few scratches here and there. But it is right on the water with incredible views, very reasonably priced, great on premise restaurant and bar, with lots of smoothies! And everyone was so so friendly and accommodating! They allowed me to have an early check in (11am) and a late checkout (4pm) without me even asking which REALLY helped my schedule and I am extremely thankful. They also connected me several times with taxi drivers to take me around the island which was great since I didn’t rent a car. All in all, I would be thrilled to stay here again!
Séjour de 1 nuit en janvier 2024
Réponse de Sincerely, Mariners Team le 13 févr. 2024
We would like to take this opportunity to thank you for choosing us, and we would be very pleased to welcome you back to Mariners Hotel soon.

10/10 Excellent

Dave

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
A Fabulous Stay At Mariners!!!
We had a fantastic 4 nights stay at Mariners! Our room was very comfortable, clean, and modern. The restaurant was lovely. Especially the friendly staff. We spent many hours there enjoying the view and sipping their delicious smoothies! The pool was clean and warm, and only steps away from the ocean. The entire staff were very warm, welcoming and helpful! Would definitely return!! One small note: there is an additional ocupancy charge over two persons per room. A family of four (in a double Queen room) was an extra $300usd over 4 days. Just make sure you read the fine print.
Séjour de 4 nuits en décembre 2023
Réponse de Sincerely, Mariners Team le 13 févr. 2024
We would like to take this opportunity to thank you for choosing us, and we would be very pleased to welcome you back to Mariners Hotel soon.

8/10 Bien

Richard

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Great views
The views from the restaurant are stunning and among the best in the Caribbean region in my opinion. This is a small boutique hotel with friendly staff.
Séjour de 3 nuits en décembre 2023
Réponse de Sincerely, Mariners Team le 13 févr. 2024
We would like to take this opportunity to thank you for choosing us, and we would be very pleased to welcome you back to Mariners Hotel soon.

2/10 Horrible

Anita

Les points forts : Propreté et infrastructures et conditions de l’hébergement
Les points faibles : Personnel et service

10/10 Excellent

Marilyn

Les points forts : Propreté, personnel et service, confort de la chambre
Could use a renovation- old furniture. No one in office 9pm to 7am daily. Frobt desk staff excellent service.
Séjour de 9 nuits en décembre 2023

10/10 Excellent

Laura

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 7 nuits en novembre 2023

6/10 Satisfaisant

Laurel

Voyage d’affaires
The front desk staff were absolutely outstanding - helpful, professional and extremely pleasant in every encounter. The bar staff were equally nice and helpful but unfortunately the same can't be said for the dining room serving staff. It was baffling and really unfortunate that the servers didn't so much as smile upon coming to the table. They made us feel like we were inconveniencing them. A simple smile with a 'hello' and 'how are you this morning/this evening' goes a very long way to making guests feel comfortable and welcome. I was also really disappointed that children at the next table were allowed to watch tv shows on their ipdads with no earphones, thus, subjecting everyone around them trying to enjoy a nice dinner while Sponge Bob Square Pants was playing at a very loud volume. A simple policy to welcome children but insist they have headphones when listening to music/movies is standard in most other nice restaurants. It is simply respectful to everyone.
Séjour de 3 nuits en novembre 2023

8/10 Bien

David

Voyage d’affaires
Les points forts : Propreté et infrastructures et conditions de l’hébergement
Could be a lot better
What a view and setting, wonderful looking over to Young Island. Breakfast was lovely in such a setting. Rooms need updating but did have a fridge and kettle. The smell of drains at times from the bathroom was not nice, no doubt due to all the rains. Evening meal was not the best experience, pork chops do not need to be grilled twice and disagreement over what was included in the Bed and Breakfast on checking out left a bad taste in the mouth. Overall - could do a lot better.
Séjour de 5 nuits en novembre 2023

10/10 Excellent

Shavon, Ridgeland

Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
This experience was great. I was a bit intrigued by some of the older furniture in the room, the dust on the headboards, and dirty toilet. (I cleaned myself) but other than that I have no complaints. My room has the best view and relaxing to the sound of the waves from the beach was a plus. The food was very good for breakfast, lunch, and dinner and you can tell the staff try their best to serve everyone. I really didn't use any other amenities besides the dining area. Overall a great stay for the price
Séjour de 3 nuits en novembre 2023

10/10 Excellent

Kevin

Voyage en famille
Les points forts : Propreté et personnel et service
Parking is a problem , particularly on Friday and Saturday. Menu has not changed in 3 years. Rooms need updating
Séjour de 7 nuits en octobre 2023

10/10 Excellent

Rachael

Séjour de 1 nuit en octobre 2023

8/10 Bien

Juan, Pompano Beach

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Ok
Séjour de 2 nuits en septembre 2023

6/10 Satisfaisant

Dewika

Les points forts : Propreté
Les points faibles : Infrastructures et conditions de l’hébergement
I liked the view. The room was good, love to sleep on the bed. For the convenience of customers, it's best they put a microwave. Because when you order food, and you can't finish it you want to heat it up and eat it the next day. It will be also good when there are few water bottles available in the room. I didn't like the bathroom. Drainage of water was bad in the bathroom. From the sink there was also an unpleasant smell.
Séjour de 2 nuits en septembre 2023

8/10 Bien

Rejo

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great service esp. the front desk and the restaurant.
Séjour de 3 nuits en septembre 2023

10/10 Excellent

Basil

Les points forts : Propreté et personnel et service
Great room, great views!
Séjour de 1 nuit en août 2023

6/10 Satisfaisant

Radica

Les points forts : Personnel et service
Limited choice on menu Non availability of items
Séjour de 6 nuits en août 2023

6/10 Satisfaisant

Cheryl

Voyage en famille
Les points forts : Propreté et personnel et service
Overall we enjoyed are stay, the staff was polite and responsive, the facility was clean but dated and in need of an upgrade.
Séjour de 5 nuits en août 2023

10/10 Excellent

Celia

A nice place
Séjour de 5 nuits en août 2023

10/10 Excellent

Kevin

Séjour de 15 nuits en juin 2023

10/10 Excellent

Clayton

Voyage en famille
Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
Right at the water's edge. Very convenient
Séjour de 4 nuits en juin 2023
Réponse de Sincerely, Mariners Team le 15 juin 2023
Thank you for taking the time to review our hotel. We are very happy that you enjoyed your stay and on behalf of the Mariners Hotel’s team, we would like to personally thank you for choosing to stay with us. It was a pleasure to have you as our guest, we truly look forward to serving you again.

10/10 Excellent

IVOR

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
The room was clean and staff friendly. The food at the restaurant was delicious and the drinks are great.
Séjour de 1 nuit en juin 2023
Réponse de Sincerely, Mariners Team le 15 juin 2023
Thank you for taking the time to review our hotel. We are very happy that you enjoyed your stay and on behalf of the Mariners Hotel’s team, we would like to personally thank you for choosing to stay with us. It was a pleasure to have you as our guest, we truly look forward to serving you again.

10/10 Excellent

Vertille

Voyage en famille, Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Its ocean front view .Customer service and empathy statement when necessary
Séjour de 2 nuits en mai 2023
Réponse de Sincerely, Mariners Team le 15 juin 2023
Thank you for taking the time to review our hotel. We are very happy that you enjoyed your stay and on behalf of the Mariners Hotel’s team, we would like to personally thank you for choosing to stay with us. It was a pleasure to have you as our guest, we truly look forward to serving you again.

6/10 Satisfaisant

Chery

Séjour de 3 nuits en mai 2023
Réponse de Sincerely, Mariners Team le 15 juin 2023
Thank you for taking the time to review our hotel. We are very happy that you enjoyed your stay and on behalf of the Mariners Hotel’s team, we would like to personally thank you for choosing to stay with us. It was a pleasure to have you as our guest, we truly look forward to serving you again.

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
A great place to stay in St Vincent
Very nice hotel run by very nice and very helpful people. Highly recommended.
Séjour de 1 nuit en mai 2023
Réponse de Sincerely, Mariners Team le 15 juin 2023
Thank you for taking the time to review our hotel. We are very happy that you enjoyed your stay and on behalf of the Mariners Hotel’s team, we would like to personally thank you for choosing to stay with us. It was a pleasure to have you as our guest, we truly look forward to serving you again.

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Great place to relax!
We stayed one night after a week long sail trip and it was a great place to relax and recover before our flight the next day. Very reasonably priced and all of the staff were very helpful.
Séjour de 1 nuit en mai 2023
Réponse de Sincerely, Mariners Team le 15 juin 2023
Thank you for taking the time to review our hotel. We are very happy that you enjoyed your stay and on behalf of the Mariners Hotel’s team, we would like to personally thank you for choosing to stay with us. It was a pleasure to have you as our guest, we truly look forward to serving you again.

6/10 Satisfaisant

Stefanie

Voyage en famille
Les points forts : Personnel et service
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
This hotel is in need of renovations. While the roof was not leaking, you could see that it was in disrepair. The shower water ran VERY slowly and the grout was black in many places. The toilet did not flush well. Our sheets were not changed the entire 5 days we stayed (the maid had said the sheets are changed every 3 days.) We used the glasses in the room and left them for the maid to change, but they were not. The restaurant attached to the hotel was very good and the reception staff was friendly and accommodating.
Séjour de 5 nuits en mai 2023

10/10 Excellent

David

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Delightful location and staff - the ocean front rooms overlooking Young’s Island are a delight.
Séjour de 1 nuit en avril 2023
Réponse de Sincerely, Mariners Team le 3 mai 2023
We would like to take this opportunity to thank you for choosing us, and we would be very pleased to welcome you back to Mariners Hotel soon.

8/10 Bien

Zandra

Séjour de 1 nuit en avril 2023
Réponse de Sincerely, Mariners Team le 15 juin 2023
Thank you for taking the time to review our hotel. We are very happy that you enjoyed your stay and on behalf of the Mariners Hotel’s team, we would like to personally thank you for choosing to stay with us. It was a pleasure to have you as our guest, we truly look forward to serving you again.

6/10 Satisfaisant

Javier

Voyage d’affaires
Les points forts : Personnel et service
Electrical outlet different from USA.
Séjour de 1 nuit en avril 2023
Réponse de Sincerely, Mariners Team le 3 mai 2023
We would like to take this opportunity to thank you for choosing us, and we would be very pleased to welcome you back to Mariners Hotel soon.

10/10 Excellent

Felicity

Séjour de 1 nuit en avril 2023
Réponse de Sincerely, Mariners Team le 3 mai 2023
We would like to take this opportunity to thank you for choosing us, and we would be very pleased to welcome you back to Mariners Hotel soon.

10/10 Excellent

clare

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en avril 2023
Réponse de Sincerely, Mariners Team le 3 mai 2023
We would like to take this opportunity to thank you for choosing us, and we would be very pleased to welcome you back to Mariners Hotel soon.