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Avis sur The Don CeSar

4 out of 5
The Don CeSar
3400 Gulf Boulevard, St. Pete Beach, FL

Avis

8,6

Excellent

Note des voyageurs de 10 (Excellent), d’après 602 avis sur 1003." "
Note des voyageurs de 8 (Bien), d’après 183 avis sur 1003." "
Note des voyageurs de 6 (Satisfaisant), d’après 115 avis sur 1003." "
Note des voyageurs de 4 (Médiocre), d’après 65 avis sur 1003." "
Note des voyageurs de 2 (Horrible), d’après 38 avis sur 1003." "

8,8/10

Propreté

8,6/10

Personnel et service

8,6/10

Équipements

8,6/10

Infrastructures et conditions de l’hébergement

8,6/10

Écoresponsabilité

Avis

10/10 Excellent

Francis

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Magnifique emplacement,hotel de charme
Séjour de 1 nuit en décembre 2021
Réponse de General Manager le 17 déc. 2021
Dear Francis, Here at The Don CeSar, we love to impress, and we're thrilled you enjoyed our charming ambiance and prime location! Your happiness will always be our pleasure, so we hope you'll choose to stay with us anytime your travels bring you to St. Pete Beach! Thomas Fraher – General Manager.

10/10 Excellent

Hillary

Voyage en famille avec de jeunes enfants, Voyage en famille, Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Perfect.
Séjour de 1 nuit en avril 2024

8/10 Bien

Andrew

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The bathroom fixtures were surprisingly cheap.
Séjour de 2 nuits en avril 2024
Réponse de JMancuso -- Assistant Front Office Manager le 23 avr. 2024
Andrew,Thank you for your 4 out of 5 star review from your most recent stay! We will pass along your comments regarding the bathroom fixtures to our Engineering team. We are happy to see you had a great time with us at the Pink Palace and hope to welcome you back soon!Yours in Hospitality,Jessica M

10/10 Excellent

Michael

Séjour de 2 nuits en février 2024
Réponse de JMancuso -- Assistant Front Office Manager le 23 avr. 2024
Michael,Thank you for your 5 out of 5 star review from your most recent stay! We are thrilled to see you had a great time with us at the Pink Palace and hope to welcome you back soon!Yours in Hospitality,Jessica M

8/10 Bien

ROBERT

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 6 nuits en avril 2024
Réponse de JMancuso -- Assistant Front Office Manager le 23 avr. 2024
Robert,Thank you for your 4 out of 5 star review from your most recent stay! We are thrilled to see you had a great time with us at the Pink Palace and hope to welcome you back soon!Yours in Hospitality,Jessica M

8/10 Bien

Dennis, Luxemburg

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very good location. Very nice Hotel. Prices are high to eat at the hotel. Many other places to eat around the area. Easy traveling to other destinations.
Séjour de 7 nuits en avril 2024
Réponse de JMancuso -- Assistant Front Office Manager le 23 avr. 2024
Dennis,Thank you for your 4 out of 5 star review from your most recent stay! We are thrilled to see you had a great time with us at the Pink Palace and hope to welcome you back soon!Yours in Hospitality,Jessica M

6/10 Satisfaisant

Lawrence

Voyage en groupe
Les points forts : Propreté
The Don was okay. The best thing was our waitress at Maritana and being right on the beach, Other than that, the walls are super thin, my food was over cooked (filet) and I’d just say the hotel is average.. the concerns I brought up to the hotel manager during our stay were never addressed and no real customer service was given. I’ve stayed at the Bellwether as well and tbh I’d pick that hotel over the Don in the future. Not worth the price.
Séjour de 1 nuit en avril 2024
Réponse de General Manager le 23 avr. 2024
Dear Lawrence,Thank you for your recent stay with us. Our goal is to provide each guest with an amazing experience at a great value. Please accept our apologies for any disappointment in our accommodations, amenities, and the service you received during your visit. We will use your feedback to continually improve upon our guests' experience. Our ideal location on the beach is just one of the many benefits of staying with us, and we are happy to hear that Maritana's service met your expectations. It would be wonderful to see you again should your travels bring you back to the area. Barbara Readey – General Manager.

10/10 Excellent

William L.

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 3 nuits en avril 2024
Réponse de JMancuso -- Assistant Front Office Manager le 23 avr. 2024
WIlliam,Thank you for your 5 out of 5 star review from your most recent stay! We are thrilled to see you had a great time with us at the Pink Palace and hope to welcome you back soon!Yours in Hospitality,Jessica M

10/10 Excellent

Erin

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 4 nuits en avril 2024
Réponse de JMancuso -- Assistant Front Office Manager le 23 avr. 2024
Erin,Thank you for your 5 out of 5 star review from your most recent stay! We are thrilled to see you had a great time with us at the Pink Palace and hope to welcome you back soon!Yours in Hospitality,Jessica M

10/10 Excellent

Antonio

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very nice place
Séjour de 3 nuits en mars 2024
Réponse de General Manager le 18 avr. 2024
Dear Antonio,Thank you for your review and for giving us a perfect rating. It was such a pleasure welcoming you to The Don CeSar, and we are delighted you thoroughly enjoyed your experience. Take care, and know we'd be thrilled to welcome you back anytime you visit St. Pete Beach.Barbara Readey – General Manager.

10/10 Excellent

Vikki

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Loved the pool area and the staff. This along with the beach rides made the stay memorable!
Séjour de 3 nuits en avril 2024
Réponse de General Manager le 16 avr. 2024
Dear Vikki, We're thrilled to hear that you loved our property, especially the pool area and our attentive staff. Your satisfaction motivates us to continue to uphold our standards of amazing service. We can't wait to welcome you back for another unforgettable experience.Barbara Readey – General Manager.

2/10 Horrible

Catherine

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en avril 2024
Réponse de JMancuso -- Assistant Front Office Manager le 13 avr. 2024
Good Morning Catherine,I am sorry to see that your stay was not up to expectations. Should you wish to reach out to the hotel directly to have a conversation on what we might be able to be better at, I am happy to speak with you.Yours in Hospitality,Jessica M.

8/10 Bien

Cristina

Voyage en famille avec de jeunes enfants
Les points forts : Propreté et infrastructures et conditions de l’hébergement
Great stay! Everything was nice.
Séjour de 4 nuits en avril 2024
Réponse de General Manager le 11 avr. 2024
Dear Cristina,It was a privilege to host you at The Don CeSar. Our team is delighted you had a wonderful stay with us on beautiful St. Pete Beach. We hope to create more memories with you soon!Barbara Readey – General Manager.

10/10 Excellent

Tiffany

Voyage en famille avec de jeunes enfants, Voyage en famille, Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Spectacular hotel with excellent food and amenities
Séjour de 1 nuit en avril 2024
Réponse de General Manager le 11 avr. 2024
Dear Tiffany,Thank you for being our guest recently. It is wonderful to know you had an enjoyable experience, and we appreciate you mentioning our delicious offerings and fantastic amenities. Should your travels bring you back to St. Pete Beach in the future, we hope you will join us at The Don CeSar again!Barbara Readey – General Manager.

8/10 Bien

SCOTT

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Beautiful property. Very expensive there is no room for error on food. My wife ordered a well done cheese burger and it was raw. Dinner was $500.00 it was alright. Went to the chop house the next night, it was $200.00 and far better.
Séjour de 2 nuits en avril 2024
Réponse de General Manager le 11 avr. 2024
Dear Scott,Thank you for choosing The Don CeSar and for taking a moment to provide your review. While we are delighted that you appreciated the beauty of our property, we regret that aspects of your dining experiences with us did not meet expectations. Your feedback is valuable, and we will certainly share your concerns with the appropriate department to ensure improvements. Nevertheless, it was our pleasure to host you, and we look forward to welcoming you and your wife back again in the future.Barbara Readey – General Manager

8/10 Bien

Stephanie

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Beautiful hotel overall, service was lacking from previous experiences.
Séjour de 1 nuit en avril 2024
Réponse de General Manager le 10 avr. 2024
Dear Stephanie,Thank you for taking the time to leave us a review. While we are happy to hear you enjoyed our beautiful property, we regret that our service missed the mark on this occasion. Your comment has been noted and will be discussed with the appropriate team members. We hope to have the opportunity to provide you with a stay that better reflects our high standards of service in the future.Barbara Readey – General Manager.

8/10 Bien

laura

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 3 nuits en mars 2024
Réponse de JMancuso -- Assistant Front Office Manager le 13 avr. 2024
Good Morning Laura,Thank you for your 4 out of 5 star review of your recent stay! We are thrilled you had a blast out on our white sand beaches and Pink Palace -- hope to see you back with us for another stay!Cheers,Jessica M

10/10 Excellent

Taylor

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en avril 2024
Réponse de JMancuso -- Assistant Front Office Manager le 13 avr. 2024
Good Morning Taylor,Thank you for your 5 out of 5 star review of your recent stay! We are thrilled you had a blast out on our white sand beaches and Pink Palace -- hope to see you back with us for another stay!Cheers,Jessica M

10/10 Excellent

Kent

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
One of my favorite hotels anywhere. Thank you for the great weekend!
Séjour de 1 nuit en mars 2024
Réponse de General Manager le 10 avr. 2024
Dear Kent,Now there's a review that's going to make the day of every team member at The Don CeSar. We are honored to be your favorite hotel anywhere and look forward to welcoming you back for many more memorable visits.Barbara Readey – General Manager.

10/10 Excellent

Dan

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Beautiful place to stay and relax!
Séjour de 7 nuits en mars 2024
Réponse de General Manager le 5 avr. 2024
Dear Dan,Thank you for your compliments on our beautiful property. We're glad you had a relaxing visit, and we look forward to seeing you again at The Don CeSar!Barbara Readey – General Manager.

10/10 Excellent

Halina

Séjour de 5 nuits en mars 2024

8/10 Bien

Tanya

Voyage en famille
Beautiful beach
Séjour de 2 nuits en avril 2024
Réponse de General Manager le 5 avr. 2024
Dear Tanya,Thank you for choosing to stay with us at The Don CeSar. Our goal is to provide every guest with a wonderful experience, and we're thrilled you were able to take advantage of our beautiful location. If there was anything we could have done differently to improve your trip, please don't hesitate to reach back out. The pleasure was all ours, and we hope to welcome you back in the future.Barbara Readey – General Manager.

2/10 Horrible

Alexandra

Voyage en famille
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
Stayed 2 times in the last month. Both times the room had a moldy smell. Had to change rooms but that didn’t really make a difference. Very limited dining choices.
Séjour de 2 nuits en mars 2024
Réponse de JMancuso -- Assistant Front Office Manager le 2 avr. 2024
Dear Alexandra,Thank you for your recent thoughts about your stay with us. While we love to see all the good that comes in, it is just as important to know when and how we missed the mark. I'm sorry the rooms were not up to your expecations. I do hope that we will once again be able to welcome you to our historic Pink Palace and you will be able to see just how we shine!Yours in Hospitality,Jessica M

10/10 Excellent

Robert F Davis

Voyage en famille
Les points forts : Propreté, personnel et service, équipements
The Don Cesar is a landmark and it was lovely staying there. The ocean view was tremendous. It was unfortunate that none of the room windows open so that you can hear and smell the oceanfront lodging. The hotel itself is a bit "tired," but we're glad that we stayed at this iconic location.
Séjour de 1 nuit en mars 2024
Réponse de JMancuso -- Assistant Front Office Manager le 2 avr. 2024
Robert,Thank you for your 5 out of 5 star rating! We are thrilled to see you had such a wonderful time at our iconic property!We hope to welcome you again in the future to our white sand beaches!Yours in Hospitality,Jessica M

10/10 Excellent

Maria

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great stay. Our second time there in one month. We love the Don Cesar
Séjour de 2 nuits en mars 2024
Réponse de JMancuso -- Assistant Front Office Manager le 2 avr. 2024
Maria,Thank you for your 5 out of 5 star review! We are thrilled to see that you had an excellent time here at the Pink Palace -- we look forward to welcoming you back to our white sand beaches soon!Yours in Hospitality,Jessica M

10/10 Excellent

Litsa

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very clean. Very family friendly. Great food. Nice beach. Beautiful property. Room was a little small otherwise stay was excellent
Séjour de 2 nuits en mars 2024
Réponse de JMancuso -- Assistant Front Office Manager le 2 avr. 2024
Litsa,Thank you for your 5 out of 5 star review! We are thrilled to see that you had an excellent time here at the Pink Palace -- we look forward to welcoming you back to our white sand beaches soon!Yours in Hospitality,Jessica M

10/10 Excellent

Brian

Séjour de 3 nuits en mars 2024
Réponse de JMancuso -- Assistant Front Office Manager le 23 avr. 2024
Brian,Thank you for your 5 out of 5 star review from your most recent stay! We are thrilled to see you had a great time with us at the Pink Palace and hope to welcome you back soon!Yours in Hospitality,Jessica M

8/10 Bien

Tammioka

Voyage en famille
Les points forts : Propreté et personnel et service
The property is beautiful and the staff is extremely friendly and helpful. The room was well appointed however the bathroom lacked counter space.
Séjour de 1 nuit en mars 2024
Réponse de General Manager le 1 avr. 2024
Dear Tammioka,We appreciate you staying with us and taking the time to share your thoughts. It's great to know that our friendly staff, beautiful property, and well-appointed rooms impressed you. Thank you for your feedback about the bathroom. We'll keep your comments in mind, and we hope to see you again should you be back in the area.Barbara Readey – General Manager.

10/10 Excellent

mary

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
My adult daughter and I spent four days at The Don in March. Was the perfect quiet getaway. Nicely updated since last visit 17 years ago! Everyone, especially the beach/bar staff was super friendly and helpful. Spent majority of time on soft white sand beach with a good book, and unique and delicious cocktails. Enjoyed the live music in lobby bar and poolside. The only negative was the overpriced and blah food in hotel restaurants. Better options in St Petersburg or down Gulf Blvd. Will definitely be back sooner than 17 years!
Séjour de 3 nuits en mars 2024
Réponse de General Manager le 31 mars 2024
Dear Mary,We were honored to host you and your daughter at The Don CeSar. It's wonderful to learn you had an incredible four days with us on beautiful St. Pete Beach. Our culinary team is grateful for your constructive feedback, and they'll work diligently to serve the fresh and delicious meals you expect. Despite this, it sounds like our tranquil environment and refreshing cocktails helped create a memorable getaway. Thank you for returning to our property, and we hope to see you again soon!Barbara Readey – General Manager.

10/10 Excellent

kelly

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en mars 2024
Réponse de JMancuso -- Assistant Front Office Manager le 2 avr. 2024
Kelly,Thank you for your 5 out of 5 star review! We are thrilled to see that you had an excellent time here at the Pink Palace -- we look forward to welcoming you back to our white sand beaches soon!Yours in Hospitality,Jessica M

10/10 Excellent

Jody

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
I would highly recommend this property! Had everything we needed for our weekend getaway
Séjour de 3 nuits en mars 2024
Réponse de General Manager le 27 mars 2024
Dear Jody,It was a pleasure to host you at The Don CeSar. Our team is humbled to have earned your recommendation, and we're thrilled you had a lovely weekend getaway with us. Please join us again for another exceptional stay!Barbara Readey – General Manager.

10/10 Excellent

David

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Gorgeous property! Fun quick getaway!! We will definitely be back.
Séjour de 2 nuits en mars 2024
Réponse de JMancuso -- Assistant Front Office Manager le 24 mars 2024
Hi David,Thank you for your 5 out of 5 star rating of our Historic Property! We are thrilled to hear you had a great time on our white sand beach and the Pink Palace!Wishing to welcome you back soon!Yours in Hospitality,Jessica M

10/10 Excellent

Catherine

Séjour de 4 nuits en mars 2024
Réponse de JMancuso -- Assistant Front Office Manager le 23 avr. 2024
Catherine,Thank you for your 5 out of 5 star review from your most recent stay! We are thrilled to see you had a great time with us at the Pink Palace and hope to welcome you back soon!Yours in Hospitality,Jessica M

10/10 Excellent

Margaret

Séjour de 3 nuits en mars 2024
Réponse de JMancuso -- Assistant Front Office Manager le 24 mars 2024
Hi Margaret,Thank you for your 5 out of 5 star rating of our Historic Property! We are thrilled to hear you had a great time on our white sand beach and the Pink Palace!Wishing to welcome you back soon!Yours in Hospitality,Jessica M

10/10 Excellent

Lauren

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 2 nuits en mars 2024
Réponse de JMancuso -- Assistant Front Office Manager le 13 avr. 2024
Good Morning Lauren,Thank you for your 5 out of 5 star review of your recent stay! We are thrilled you had a blast out on our white sand beaches and Pink Palace -- hope to see you back with us for another stay!Cheers,Jessica M

2/10 Horrible

Joel

Les points faibles : Propreté
Réponse de JMancuso -- Assistant Front Office Manager le 13 avr. 2024
Good Morning Joel,I am sorry to see that your recent stay was not up to expectations. We are constantly striving to be "best on the beach" and it's unfortunate that we seemed to have missed the mark during your stay.Please let us know if there was anything specific that you would like the team to address so we may be able to take constructive criticism and be better for the future. I hope we have the chance to welcome you back to the property and show you how remarkable our historic hotel really is!Yours in Hospitality,Jessica M.

10/10 Excellent

Cristiane

Voyage en famille, Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Excellent services, amazing food and bar experience and gorgeous hotel! Great hospitality and activities options for the entire family!
Séjour de 3 nuits en mars 2024
Réponse de JMancuso -- Assistant Front Office Manager le 24 mars 2024
Hi Christiane,Thank you for your 5 out of 5 star rating of our Historic Property! We are thrilled to hear you had a great time on our white sand beach and the Pink Palace!Wishing to welcome you back soon!Yours in Hospitality,Jessica M

8/10 Bien

Bosh

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Friendly staff, nice relaxing place
Séjour de 7 nuits en mars 2024
Réponse de General Manager le 26 mars 2024
Dear Bosh,Thank you for taking the time to review your visit with us at The Don CeSar. We are delighted to hear that our staff members were welcoming and the stay relaxing. On behalf of our team, we hope to see you again in the future. Barbara Readey – General Manager.

10/10 Excellent

Mary

Les points forts : Propreté et personnel et service
The room we had smelled strange
Séjour de 3 nuits en février 2024
Réponse de General Manager le 21 mars 2024
Dear Mary,Thank you so much for the five-star rating. Please accept our apologies for any unpleasant odor during your visit. We will be sure to have our housekeeping team look into your comments further and make changes where necessary. Despite this, we hope that everything else was in order for your visit and that you'll consider joining us again soon. Barbara Readey – General Manager.

10/10 Excellent

John, North Port

Voyage en famille
Les points forts : Propreté, personnel et service, équipements
It should be free parking for that price. Nobody is told about putting bracelet up to scanner in parking lot. I helped people to get out of parking lot. Elevator problem with wedding partys.
Séjour de 2 nuits en mars 2024
Réponse de General Manager le 21 mars 2024
Dear John,We genuinely appreciate your valuable feedback regarding your recent stay. While we strive to provide a seamless experience for our guests, it's disheartening to learn of the challenges you mentioned. We will share your comments with our team so these issues can be handled promptly, and more transparent communication regarding parking procedures will be made. We value your patronage and hope to have the opportunity to exceed your expectations on a future visit.Barbara Readey – General Manager.

10/10 Excellent

Dexter

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great location! Historic!
Séjour de 2 nuits en mars 2024
Réponse de General Manager le 21 mars 2024
Dear Dexter,It's an honor to receive your excellent review of The Don CeSar! We're delighted you enjoyed our upscale, historic property and ideal location. Thank you for choosing to stay with us and we hope you'll return.Barbara Readey – General Manager.

10/10 Excellent

Mike

Les points forts : Propreté et personnel et service
Séjour de 1 nuit en mars 2024
Réponse de JMancuso -- Assistant Front Office Manager le 13 avr. 2024
Good Morning Mike,Thank you for your 5 out of 5 star review from your recent stay!We are thrilled to hear you had a great time and hope to welcome you back in the future!Cheers,Jessica M

10/10 Excellent

Lorna

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Nice pool area and right in the beach!! Healthy walk down the beach to good restaurants, along with those at the hotel.
Séjour de 3 nuits en mars 2024
Réponse de JMancuso -- Assistant Front Office Manager le 16 mars 2024
Lorna,Thank you for your 5 out of 5 star rating! We are thrilled to see you had a wonderful at The Pink Palace! We hope to welcome you back again soon!Yours in Hospitality,Jessica M

10/10 Excellent

lisa

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 4 nuits en mars 2024
Réponse de JMancuso -- Assistant Front Office Manager le 13 avr. 2024
Good Morning Lisa,Thank you for your 5 out of 5 star review from your recent stay!We are thrilled to hear you had a great time and hope to welcome you back in the future!Cheers,Jessica M

8/10 Bien

Kimberly J

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Beautiful location
Séjour de 7 nuits en décembre 2023
Réponse de JMancuso -- Assistant Front Office Manager le 16 mars 2024
Kimberly,Thank you for your 4 out of 5 star rating! We are thrilled to see you had a wonderful at The Pink Palace! We hope to welcome you back again soon!Yours in Hospitality,Jessica M

8/10 Bien

Jennifer

Séjour de 2 nuits en mars 2024
Réponse de JMancuso -- Assistant Front Office Manager le 2 avr. 2024
Jennifer,Thank you for your 4 out of 5 star review! We are thrilled to see that you had an excellent time here at the Pink Palace -- we look forward to welcoming you back to our white sand beaches soon!Yours in Hospitality,Jessica M

10/10 Excellent

Anand

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Coming here yearly for over 20 years. Still as good as ever. Nice pool, amazing white soft sand on the beach. Great service. Good prices and perks when booking with Expedia.
Séjour de 5 nuits en mars 2024
Réponse de General Manager le 11 mars 2024
Dear Anand,First, thank you for being a loyal patron of The Don CeSar. We are delighted to hear you enjoyed our lovely pool and ideal location. It was an honor to have you as our guest, and we look forward to many more wonderful visits.Barbara Readey – General Manager.

10/10 Excellent

Willi

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Outstanding and professional
Séjour de 2 nuits en février 2024
Réponse de General Manager le 11 mars 2024
Dear Willi,We're thrilled to hear your experience at The Don CeSar was outstanding, and our team's professionalism stood out. Thank you for your kind words, and we look forward to welcoming you back in the future.Barbara Readey – General Manager.

4/10 Médiocre

Susan

Voyage en famille
Les points faibles : Propreté
Beautiful location. Checkin staff team including valet, bell service and front desk were all wonderful. Amazing beach. The rest sub par…facilities in desperate need of updating with quality as there is a lot of deterioration. All facets should be in working order which they were not. Staffing ratio needs to be appropriate for the amount of guests.
Séjour de 2 nuits en mars 2024
Réponse de JMancuso -- Assistant Front Office Manager le 9 mars 2024
Good Afternoon Susan,Thank you for your kind words about our Front Office, Valet/Bell Team and our beaches (I love it too)! I am sorry to hear that the rest of your stay was not up to the same standards. I have looped in our other departments, so they too may see the things that we still need to work on.I do hope we will have to opportunity to showcase to you once more that we are a shining jewel on St. Pete Beach! In the meanwhile, should you wish to touch base further, I can be reached at jmancuso@doncesar -- I would be more than happy to set up a time to chat and see how else we can improve.Yours in Hospitality,Jessica M

10/10 Excellent

Arta

Voyage en famille, Voyage en groupe
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Great hotel and amazing service.
Séjour de 5 nuits en février 2024
Réponse de JMancuso -- Assistant Front Office Manager le 6 mars 2024
Good Morning Arta,Thank you for your 5/5 star rating! We are so happy to hear you had a wonderful out on our white sand beaches and inside our historic Pink Palace! Looking forward to welcoming you back again soon!Yours in Hospitality,Jessica M