Publié le 16 août 2017
Hotel wasn't in the greatest part of town. Check in went very easy, walked into the room, and it was like walking into a sauna. Not an issue though, we were just dropping our things off and heading to the Trop for a Rays game. The AC unit was on low, so I turned it on high, figuring it would be a lot cooler following the game. used the bathroom real quick, and the toilet back up. Informed the lady at the desk on our way out, and she said it would get taken care of. 6 hours later we return, walk into the room, and it is still a sauna in there. I call the desk, and inform them of the situation. I was informed that they were full, and there was no maintenance available. I got both of my kids into the shower, and they said there was barely any water coming out of the shower head. After a 30 minute wait, the lady at the desk made it to our room, and she agreed it was really hot. She said she would make a note of it, and we would get some money back upon check out. I finally got a shower, and the water pressure was horrible. Had a very difficult time getting to sleep. Got up in the morning, and checked out as soon as possible. Got down to the desk, informed the lady about the issues, and she acted like she could care less. I didn't want to make a scene in front of my kids, and we had to get on the road.