Studio, 2 grands lits, balcon | Vue de la chambre
Vérifier la disponibilité

Avis sur Hampton Inn St. Augustine Beach

2.5 out of 5
Hampton Inn St. Augustine Beach
430 A1a Beach Blvd, St. Augustine, FL

Avis

8,4

Très bien

Note des voyageurs de 10 (Excellent), d’après 474 avis sur 1000." "
Note des voyageurs de 8 (Bien), d’après 303 avis sur 1000." "
Note des voyageurs de 6 (Satisfaisant), d’après 137 avis sur 1000." "
Note des voyageurs de 4 (Médiocre), d’après 59 avis sur 1000." "
Note des voyageurs de 2 (Horrible), d’après 27 avis sur 1000." "

8,6/10

Propreté

8,8/10

Personnel et service

8,4/10

Équipements

8,2/10

Infrastructures et conditions de l’hébergement

8,6/10

Écoresponsabilité

Avis

8/10 Bien

Claude

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Trop cher pour l’offre de cet hôtel
Séjour de 1 nuit en février 2022

6/10 Satisfaisant

Gautier

Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Les points faibles : Personnel et service
Décevant
Décevant : chambre sur les photos avec baignoire ouverte sur la chambre et pas celle que nous avons eu. Nous avons demandé à la réception pour changer de chambre ( éventuellement avec supplément ). Mais la personne de la réception nous a répondu assez sèchement que c’était par ce que nous avions réservé par hôtel.com et que nous ne pouvions pas changer ! En revanche, les personnes du ménage et du petit déjeuner étaient vraiment très gentils, efficaces et très sympathiques.
Séjour de 3 nuits en octobre 2017
I am sorry to hear that you were not satisfied with your room type. However, I am pleased to hear that our housekeeping and breakfast staff made your trip enjoyable! Thank you!

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre

4/10 Médiocre

Vacances Floride 2014, Suisse

Les points faibles : Personnel et service, infrastructures et conditions de l’hébergement, confort de la chambre
St-Augustine
Chambre trop petite pour une famille, piscine sale, climatisation bruyante, l'hôtel vestute. Par contre le petit déjeuner déjeuner extra.

8/10 Bien

dwayne

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Ok stay. Not great but good enough. The place needs a freshening up and new mattresses and or pillows.
Séjour de 4 nuits en avril 2024
Réponse de Hampton Inn St. Augustine Beach le 22 avr. 2024
Dear Dwayne,Thank you for taking the time to provide us with valuable feedback regarding your recent stay. I am sorry to hear that we fell short of meeting your expectations and have shared this information with the appropriate team members in order to improve for our future guests.We hope that you will give us another chance in the future to provide you with the type of experience you deserve when visiting our property.Vanessa LawrenceGuest Service AgentHampton Inn St. Augustine Beach430 A1A Beach Blvd.

10/10 Excellent

Frances

Les points forts : Propreté
Séjour de 2 nuits en avril 2024
Réponse de Hampton Inn St. Augustine Beach le 23 avr. 2024
Dear Frances,Thank you for your 5- Star review and for choosing our property for your recent travel needs. We look forward to seeing you in the future.Vanessa LawrenceGuest Service AgentHampton Inn St. Augustine Beach430 A1A Beach Blvd.St. Augustine, FL 32080

8/10 Bien

Darcio, Johnson City

Voyage en couple
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Very well located with several options for dinning around the property
Séjour de 2 nuits en avril 2024
Réponse de A Rowe le 20 avr. 2024
Dear Valued Guest,Thank you for choosing our property for your recent travel needs and for taking the time to share such positive feedback with us. I am pleased to see that our "service with a smile" met your expectations and we look forward to providing you with the same, great experience the next time you visit our beautiful city.Thank you,Abigail RoweGuest Service AgentHampton Inn St. Augustine Beach 430 A1A Beach Blvd. St. Augustine, FL 32080

10/10 Excellent

nilton

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
My family loved the jotel
Séjour de 2 nuits en avril 2024
Réponse de A.Rowe le 19 avr. 2024
Dear Valued Guest,Thank you for choosing our property for your recent travel needs and for taking the time to share such positive feedback with us. I am pleased to see that our "service with a smile" met your expectations and we look forward to providing you with the same, great experience the next time you visit our beautiful city.Thank you,Abigail RoweGuest Service Agent Hampton Inn St. Augustine Beach 430 A1A Beach Blvd. St. Augustine, FL 32080

10/10 Excellent

Connie

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Loved the bathroom amenities and great pillows on bed.
Séjour de 2 nuits en avril 2024
Réponse de A Rowe le 19 avr. 2024
Dear Valued Guest,Thank you for choosing our property for your recent travel needs and for taking the time to share such positive feedback with us. I am pleased to see that our "service with a smile" met your expectations and we look forward to providing you with the same, great experience the next time you visit our beautiful city.Thank you,Abigail RoweGuest Service Agent Hampton Inn St. Augustine Beach 430 A1A Beach Blvd. St. Augustine, FL 32080

10/10 Excellent

William

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great location, close to restaurants, shops ,walkable. One of the few hotels on beach side. Pool,hot tub. Not heated though. Pathway to beach. Good breakfast included. Safe,need room card to access . Dog friendly, so many dogs on the beach. Would def. Return !
Séjour de 4 nuits en avril 2024
Réponse de Hampton Inn St. Augustine Beach le 15 avr. 2024
Dear William:Thank you for choosing our property for your recent travel needs and for taking the time to share such positive feedback with us. I am pleased to see that our "service with a smile" met your expectations and we look forward to providing you with the same, great experience the next time you visit our beautiful city. Kind Regards,Vanessa LawrenceGuest Service AgentHampton Inn St. Augustine Beach430 A1A Beach Blvd.St. Augustine, FL 32080

10/10 Excellent

Portia

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Perfect for a weekend getaway! The two ladies working at the front desk were very friendly and check in/check out process was seamless. I also loved the private walkway directly to the beach!
Séjour de 1 nuit en avril 2024
Réponse de Hampton Inn St. Augustine Beach le 15 avr. 2024
Dear Portia,Thank you for your 5- Star review and for choosing our property for your recent travel needs. We look forward to seeing you in the future.Thank you,Vanessa LawrenceGuest Service AgentHampton Inn St. Augustine Beach430 A1A Beach Blvd.St. Augustine, FL 32080

10/10 Excellent

Bonnie

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Vanessa and Shauna were the best! They are both amazing, beautiful, helpful, kind and just awesome people. I would definitely recommend staying here. It’s right on the beach. Great restaurants. Very walkable.
Séjour de 4 nuits en avril 2024
Réponse de A Rowe le 14 avr. 2024
Dear Valued Guest,Thank you for choosing our property for your recent travel needs and for taking the time to share such positive feedback with us. I am pleased to see that our "service with a smile" met your expectations and we look forward to providing you with the same, great experience the next time you visit our beautiful city.Thank you,Abigail RoweGuest Service AssociateHampton Inn St. Augustine Beach 430 A1A Beach Blvd. St. Augustine, FL 32080

10/10 Excellent

Melissa

Voyage en famille
Les points forts : Infrastructures et conditions de l’hébergement
nice hotel located on beach
Séjour de 2 nuits en avril 2024
Réponse de A Rowe le 14 avr. 2024
Dear Valued Guest,Thank you for your 5- Star review and for choosing our property for your recent travel needs. We look forward to seeing you in the future.Thank you,Abigail RoweGuest Service AssociateHampton Inn St. Augustine Beach 430 A1A Beach Blvd. St. Augustine, FL 32080

10/10 Excellent

Ernest

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Need to keep cream for coffee stocked
Séjour de 2 nuits en avril 2024
Réponse de Hampton Inn St. Augustine Beach le 12 avr. 2024
Dear Ernest,Thank you for taking the time to provide us with valuable feedback regarding your recent stay. I am sorry to hear that we fell short of meeting your expectations and have shared this information with the appropriate team members in order to improve for our future guests.We hope that you will give us another chance in the future to provide you with the type of experience you deserve when visiting our property.Thank you,Vanessa LawrenceGuest Service AgentHampton Inn St. Augustine Beach430 A1A Beach Blvd.St. Augustine, FL 32080

8/10 Bien

Barry Edward

Les points forts : Infrastructures et conditions de l’hébergement
Nice
Séjour de 3 nuits en mars 2024
Réponse de Hampton Inn St. Augustine Beach le 12 avr. 2024
Dear Barry Edward:Thank you for taking the time to provide us with valuable feedback regarding your recent stay. I am sorry to hear that we fell short of meeting your expectations and we have shared this information with the appropriate team members in order to improve for our future guests. We hope that you will give us another chance in the future to provide you with the type of experience you deserve when visiting our property. Thank you, Vanessa LawrenceGuest Service AgentHampton Inn St. Augustine Beach430 A1A Beach Blvd.St. Augustine, FL 32080

10/10 Excellent

Michele

Voyage en famille
Les points forts : Propreté et personnel et service
Staff is friendly and helpful, especially Abigale and Vanessa .
Séjour de 3 nuits en février 2024
Réponse de Stacey Leonard le 13 mars 2024
Dear Valued Guest,Thank you for taking the time to provide us with such positive feedback regarding your recent stay. I am pleased to hear that our service met your expectations and have shared this information with the appropriate team members to help boost morale. We hope to see you again in the future!

10/10 Excellent

Jacqueline

Voyage en famille, Voyage avec des animaux de compagnie
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Very convenient beach access from the property and Walkable distance to restaurants.
Séjour de 2 nuits en février 2024
Réponse de Hampton Inn St. Augustine Beach le 20 févr. 2024
Dear Jacqueline: Thank you for choosing our property for your recent travel needs and for taking the time to share such positive feedback with us. I am pleased to see that our "service with a smile" met your expectations and we look forward to providing you with the same, great experience the next time you visit our beautiful city. Kind Regards,Vanessa LawrenceGuest Service AgentHampton Inn St. Augustine Beach430 A1A Beach Blvd.St. Augustine, FL 32080

2/10 Horrible

Gregory

Voyage en couple
Les points faibles : Personnel et service, équipements, infrastructures et conditions de l’hébergement
Their reservation system charged us twice and the duty manager kept arguing with us that it didn't even when we showed them on our banking app. One elevator didnt work but there are no signs posted. The room was pretty basic, the fridge barely worked, there were barely enough towels. As a Hilton Honors member i was pretty disappointed with the hotel and the service.
Séjour de 2 nuits en février 2024
Réponse de Stacey Leonard le 13 mars 2024
Dear Valued Guest,Thank you for taking the time to provide us with valuable feedback regarding your recent stay. I am sorry to hear that we fell short of meeting your expectations and have shared this information with the appropriate team members in order to improve for our future guests. We hope that you will give us another chance in the future to provide you with the type of experience you deserve when visiting our property.

10/10 Excellent

Jose

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Excellent hotel
Séjour de 2 nuits en février 2024
Réponse de Hampton Inn St. Augustine Beach le 20 févr. 2024
Dear Jose :Thank you for choosing our property for your recent travel needs and for taking the time to share such positive feedback with us. I am pleased to see that our "service with a smile" met your expectations and we look forward to providing you with the same, great experience the next time you visit our beautiful city. Kind Regards, Vanessa LawrenceGuest Service AgentHampton Inn St. Augustine Beach430 A1A Beach Blvd.St. Augustine, FL 32080

10/10 Excellent

Dianne

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
The music was too loud in the breakfast area. Quiet is good. Usually just tv news with close captions. No one wants loud music.
Séjour de 1 nuit en février 2024
Réponse de Stacey Leonard le 13 mars 2024
Dear Valued Guest,Thank you for your 5- Star review and for taking the time to provide us with valuable feedback regarding your recent stay. I have passed along this information to the appropriate team members to ensure we are making improvements for our future guests. We look forward to seeing you in the future.

8/10 Bien

Maureen

Séjour de 14 nuits en janvier 2024
Réponse de Hampton Inn St. Augustine Beach le 12 avr. 2024
Dear Maureen,Thank you for taking the time to provide us with valuable feedback regarding your recent stay. I am sorry to hear that we fell short of meeting your expectations and we have shared this information with the appropriate team members in order to improve for our future guests. We hope that you will give us another chance in the future to provide you with the type of experience you deserve when visiting our property. Thank you, Vanessa LawrenceGuest Service AgentHampton Inn St. Augustine Beach430 A1A Beach Blvd.St. Augustine, FL 32080

6/10 Satisfaisant

Roberto

Les points forts : Propreté et personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement
I have to say that I enjoyed my stay at this place in spite of several issues. First of all, the toilet did not work when I got there. A repair man came up and fixed it and it worked the rest of the stay. But it did act strangely. Next the sink did not drain very well and then the TV remote worked only partially. Also, I would say that the bed was a little on the hard side. But in spite of all this I did like the stay over all. The room was clean and spacious with a balcony. The HVAC worked very well. It was fairly quiet. The breakfast was maybe better than average for this type of establishment. It was right by the beach, so you could easily walk out there. It was fairly close to several restaurants that were pretty good. The Wi-Fi was decent. The staff seemed nice. And the price was not bad. So, in spite of all the shortcomings, I would actually stay at this place again. But it is certainly no luxury place. Expected basic services with basic decor.
Séjour de 2 nuits en février 2024
Réponse de Hampton Inn St. Augustine Beach le 12 févr. 2024
Dear: Roberto.Thank you for taking the time to provide us with valuable feedback regarding your recent stay. I am sorry to hear that we fell short of meeting your expectations and we have shared this information with the appropriate team members in order to improve for our future guests. We hope that you will give us another chance in the future to provide you with the type of experience you deserve when visiting our property. Thank you, Vanessa LawrenceGuest Service AgentHampton Inn St. Augustine Beach430 A1A Beach Blvd.St. Augustine, FL 32080

10/10 Excellent

Melissa

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
The Manager at this property was excellent. It turned out that after our first night there, I found out I had Covid. The manager was so empathetic and helpful and gave us a full refund for, not only the second night reservation, but the reservation we had made through the front desk for the St Augustine tram. We were very happy and went back for our second night so we could visit St Augustine at the end of January.
Séjour de 2 nuits en décembre 2023
Réponse de Hampton Inn St. Augustine Beach le 12 févr. 2024
Dear Melissa : Thank you for choosing our property for your recent travel needs and for taking the time to share such positive feedback with us. I am pleased to see that our "service with a smile" met your expectations and we look forward to providing you with the same, great experience the next time you visit our beautiful city. Kind Regards, Vanessa LawrenceGuest Service AgentHampton Inn St. Augustine Beach430 A1A Beach Blvd.St. Augustine, FL 32080

10/10 Excellent

Sharon

Voyage avec des animaux de compagnie, Voyage en couple
Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
All of the front desk people were phenomenal. Friendly, smiling, helpful. The same goes to the housekeepers. Great place to stay.
Séjour de 2 nuits en janvier 2024
Réponse de Hampton Inn St. Augustine Beach le 30 janv. 2024
Dear Sharon :That's Awesome, I'm happy that you felt welcomed while staying here. Thank you for choosing our property for your recent travel needs and for taking the time to share such positive feedback with us. I am pleased to see that our "service with a smile" met your expectations and we look forward to providing you with the same, great experience the next time you visit our beautiful city.Kind Regards,Vanessa LawrenceGuest Service AgentHampton Inn St. Augustine Beach430 A1A Beach Blvd.

8/10 Bien

Penelope

Les points forts : Propreté et infrastructures et conditions de l’hébergement
Séjour de 2 nuits en janvier 2024
Réponse de Hampton Inn St. Augustine Beach le 30 janv. 2024
Dear Penelope: Thank you for taking the time to provide us with valuable feedback regarding your recent stay. I am sorry to hear that we fell short of meeting your expectations. We do hope you will give us another chance in the future. Thank you, Vanessa LawrenceGuest Service AgentHampton Inn St. Augustine Beach430 A1A Beach Blvd.St. Augustine, FL 32080

8/10 Bien

Eric

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Nice and confortable, by the see.
Everything was fine: personnel, well situated, comfort, etc. The only thing: a microwave in the Room would have been appreciated.
Séjour de 2 nuits en janvier 2024
Réponse de Hampton Inn St. Augustine Beach le 30 janv. 2024
Dear Eric :Thank you for choosing our property for your recent travel needs and for taking the time to share such positive feedback with us. I am pleased to see that our "service with a smile" met your expectations and we look forward to providing you with the same, great experience the next time you visit our beautiful city. Kind Regards, Vanessa LawrenceGuest Service AgentHampton Inn St. Augustine Beach430 A1A Beach Blvd.St. Augustine, FL 32080

10/10 Excellent

Grethell

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en janvier 2024
Réponse de Hampton Inn St. Augustine Beach le 30 janv. 2024
Dear Grethell:Thank you for choosing our property for your recent travel needs and for taking the time to share such positive feedback with us. I am pleased to see that our "service with a smile" met your expectations and we look forward to providing you with the same, great experience the next time you visit our beautiful city.Kind Regards,Vanessa LawrenceGuest Service AgentHampton Inn St. Augustine Beach430 A1A Beach Blvd.St. Augustine, FL 32080

10/10 Excellent

Susan

Séjour de 3 nuits en janvier 2024
Réponse de Hampton Inn St. Augustine Beach le 12 févr. 2024
Dear Susan: Thank you for choosing our property for your recent travel needs and for taking the time to share such positive feedback with us. I am pleased to see that our "service with a smile" met your expectations and we look forward to providing you with the same, great experience the next time you visit our beautiful city. Kind Regards, Vanessa LawrenceGuest Service AgentHampton Inn St. Augustine Beach430 A1A Beach Blvd.St. Augustine, FL 32080

10/10 Excellent

Tara

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
This is my go to on St. Augustine Beach!! It’s walkable to everything!! It’s clean, the breakfast is good, and the staff are wonderful. Vanessa, at the front desk is always a welcome sight during my visits. She’s always so happy and ready to help. I cannot say enough good things about her and this Hampton Inn. I always look forward to my stays here on the beach.
Séjour de 2 nuits en janvier 2024
Réponse de Hampton Inn St. Augustine Beach le 30 janv. 2024
Dear Tara: Thank you for choosing our property for your recent travel needs and for taking the time to share such positive feedback with us. I am pleased to see that our "service with a smile" met your expectations and we look forward to providing you with the same, great experience the next time you visit our beautiful city. Kind Regards, Vanessa LawrenceGuest Service AgentHampton Inn St. Augustine Beach430 A1A Beach Blvd.St. Augustine, FL 32080

10/10 Excellent

Matthew

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en janvier 2024
Réponse de Hampton Inn St. Augustine Beach le 30 janv. 2024
Thank you for choosing our property for your recent travel needs and for taking the time to share such positive feedback with us.We look forward to seeing you in the future. Kind Regards, Vanessa LawrenceGuest Service AgentHampton Inn St. Augustine Beach430 A1A Beach Blvd.St. Augustine, FL 32080

10/10 Excellent

Irlanda

Séjour de 1 nuit en janvier 2024
Réponse de Hampton Inn St. Augustine Beach le 30 janv. 2024
Dear Irlanda: Thank you for choosing our property for your recent travel needs and for taking the time to share such positive feedback with us. We are looking forward to you staying with us in the future. Kind Regards, Vanessa LawrenceGuest Service AgentHampton Inn St. Augustine Beach430 A1A Beach Blvd.

4/10 Médiocre

Eydher

Les points faibles : Personnel et service et infrastructures et conditions de l’hébergement
Séjour de 2 nuits en janvier 2024
Réponse de Hampton Inn St Augustine ​ le 30 janv. 2024
Dear Valued Guest,Thank you for taking the time to provide us with valuable feedback regarding your recent stay. I am sorry to hear that we fell short of meeting your expectations and we have shared this information with the appropriate team members in order to improve for our future guests. We hope that you will give us another chance in the future to provide you with the type of experience you deserve when visiting our property. Thank you, Vanessa LawrenceGuest Service AgentHampton Inn St. Augustine Beach430 A1A Beach Blvd.St. Augustine, FL 32080

10/10 Excellent

Linda

Séjour de 2 nuits en décembre 2023
Réponse de Hampton Inn St. Augustine Beach le 30 janv. 2024
Dear Linda: Thank you for choosing our property for your recent travel needs and for taking the time to share such positive feedback with us. I am pleased to see that our "service with a smile" met your expectations and we look forward to providing you with the same, great experience the next time you visit our beautiful city. Kind Regards, Vanessa LawrenceGuest Service AgentHampton Inn St. Augustine Beach430 A1A Beach Blvd.St. Augustine, FL 32080

10/10 Excellent

Joseph

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Réponse de Hampton Inn St. Augustine Beach le 12 févr. 2024
Dear Joseph: Thank you for choosing our property for your recent travel needs and for taking the time to share such positive feedback with us. I am pleased to see that our "service with a smile" met your expectations and we look forward to providing you with the same, great experience the next time you visit our beautiful city. Kind Regards, Vanessa LawrenceGuest Service AgentHampton Inn St. Augustine Beach430 A1A Beach Blvd.St. Augustine, FL 32080

10/10 Excellent

valle

Séjour de 2 nuits en décembre 2023
Réponse de Hampton Inn St. Augustine Beach le 30 janv. 2024
Dear Valle: Thank you for choosing our property for your recent travel needs and for taking the time to share such positive feedback with us. I am pleased to see that our "service with a smile" met your expectations and we look forward to providing you with the same, great experience the next time you visit our beautiful city. Kind Regards,Vanessa LawrenceGuest Service AgentHampton Inn St. Augustine Beach430 A1A Beach Blvd.St. Augustine, FL 32080

10/10 Excellent

Melissa

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en décembre 2023
Réponse de Hampton Inn St. Augustine Beach le 12 févr. 2024
Dear Melissa: Thank you for choosing our property for your recent travel needs and for taking the time to share such positive feedback with us. I am pleased to see that our "service with a smile" met your expectations and we look forward to providing you with the same, great experience the next time you visit our beautiful city. Kind Regards, Vanessa LawrenceGuest Service AgentHampton Inn St. Augustine Beach430 A1A Beach Blvd.St. Augustine, FL 32080

10/10 Excellent

Fernando

Séjour de 3 nuits en décembre 2023
Réponse de Hampton Inn St. Augustine Beach le 12 févr. 2024
Dear Fernando : Thank you for choosing our property for your recent travel needs and for taking the time to share such positive feedback with us. I am pleased to see that our "service with a smile" met your expectations and we look forward to providing you with the same, great experience the next time you visit our beautiful city. Kind Regards, Vanessa LawrenceGuest Service AgentHampton Inn St. Augustine Beach430 A1A Beach Blvd.St. Augustine, FL 32080

8/10 Bien

michael

Séjour de 2 nuits en décembre 2023
Réponse de Hampton Inn St. Augustine Beach le 12 févr. 2024
Dear Valued Guest,Thank you for taking the time to provide us with valuable feedback regarding your recent stay. I am sorry to hear that we fell short of meeting your expectations and we have shared this information with the appropriate team members in order to improve for our future guests. We hope that you will give us another chance in the future to provide you with the type of experience you deserve when visiting our property. Thank you, Vanessa LawrenceGuest Service AgentHampton Inn St. Augustine Beach430 A1A Beach Blvd.St. Augustine, FL 32080

10/10 Excellent

Pablo, Cape Coral

Séjour de 3 nuits en décembre 2023
Réponse de Hampton Inn St. Augustine Beach le 18 févr. 2024
Dear Pablo:Thank you for your 5- Star review and for choosing our property for your recent travel needs. I am pleased to see that our "service with a smile" met your expectations. We look forward to seeing you in the future. Kind Regards, Vanessa LawrenceGuest Service AgentHampton Inn St. Augustine Beach430 A1A Beach Blvd.St. Augustine, FL 32080

10/10 Excellent

Daniel

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Staff are always so great! It's always clean and the location is perfect. This is our favorite place!
Séjour de 1 nuit en décembre 2023

10/10 Excellent

Edward

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Convenient location and near the beach
I stayed here while visiting St. Augustine. The hotel is ver clean and pet friendly. It’s also conveniently located near several restaurants while being only a short drive from the historic center. My only complaint is that I had to request housekeeping to clean my room and the service included a change of towels. It is my experience that housekeeping usually includes a complete room cleaning as well as making the bed.
Séjour de 3 nuits en décembre 2023
Réponse de Hampton Inn St. Augustine Beach le 12 févr. 2024
Dear Edward:Thank you for taking the time to provide us with valuable feedback regarding your recent stay. I am sorry to hear that we fell short of meeting your expectations and we have shared this information with the appropriate team members in order to improve for our future guests. We hope that you will give us another chance in the future to provide you with the type of experience you deserve when visiting our property. Thank you, Vanessa LawrenceGuest Service AgentHampton Inn St. Augustine Beach430 A1A Beach Blvd.St. Augustine, FL 32080

10/10 Excellent

Renato

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en décembre 2023

8/10 Bien

Breonna

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Close to the beach we loved it!
Séjour de 2 nuits en décembre 2023

10/10 Excellent

Eduardo

Voyage en famille avec de jeunes enfants
Everything great. Check in was smooth Bathroom clean and wife loved the tub anti slip rug. Very smart. Last hotel there was a slip accident in the tub because they did not use any safety measures. Great thinking here.
Séjour de 1 nuit en décembre 2023

10/10 Excellent

Misseline, Boynton beach

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en décembre 2023

8/10 Bien

Shaun

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Nice hotel near the beach
This was a nice hotel and had good service but I had one complaint; when we booked the room it said there would be a microwave in the room but there wasn’t and I travel every month with my 9 year old son. He is very picky about food so when we pick out hotels for each trip we only pick rooms that have a microwave. We would not have stayed at this hotel if we knew this to be the case. Not sure if this was an error by Hampton Inn or Hotels.com but the small details like this can make a major difference in travel plans. We stay at a lot of Hampton Inns and use Hotels.com all of the time plus have a Hilton Honors card and membership as well and have never had this problem with the room description being inaccurate until this trip. Please update room description!!
Séjour de 4 nuits en novembre 2023

10/10 Excellent

April

Séjour de 1 nuit en décembre 2023
Réponse de Hampton Inn St. Augustine Beach le 18 févr. 2024
Dear April:Thank you for your 5- Star review and for choosing our property for your recent travel needs. I am pleased to see that our "service with a smile" met your expectations. We look forward to seeing you in the future. Kind Regards, Vanessa LawrenceGuest Service AgentHampton Inn St. Augustine Beach430 A1A Beach Blvd.St. Augustine, FL 32080

10/10 Excellent

Maria

Séjour de 1 nuit en décembre 2023
Réponse de Hampton Inn St. Augustine Beach le 18 févr. 2024
Dear Maria:Thank you for choosing our property for your recent travel needs and for taking the time to share such positive feedback with us. I am pleased to see that our "service with a smile" met your expectations and we look forward to providing you with the same, great experience the next time you visit our beautiful city. Kind Regards,Vanessa LawrenceGuest Service AgentHampton Inn St. Augustine Beach430 A1A Beach Blvd.St. Augustine, FL 32080

10/10 Excellent

Yasunary

Séjour de 2 nuits en novembre 2023
Réponse de Hampton Inn St. Augustine Beach le 18 févr. 2024
Dear Yasunary,Thank you for your 5- Star review and for choosing our property for your recent travel needs. I am pleased to see that our "service with a smile" met your expectations. We look forward to seeing you in the future. Kind Regards, Vanessa LawrenceGuest Service AgentHampton Inn St. Augustine Beach430 A1A Beach Blvd.St. Augustine, FL 32080

10/10 Excellent

Emilio

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great place and the breakfast was delicious!
Séjour de 2 nuits en novembre 2023