Les notes se basent sur un nombre total de 417 avis vérifiés

4,1 sur 5
Recommandé par 87 % des clients
4,4 Propreté de la chambre
4,4 Services et personnel
4,2 Confort de la chambre
4,1 Conditions de l'hôtel
Avis Expedia vérifiés
4 sur 5
Recommandé
pour Tout le monde
par un voyageur vérifié de Orléans (FRANCE)

hôtel bien situé, proche de Bass Pro

Publié le 24 mai 2015
Les + : Le personnel, les locaux spacieux, la situation, dans Springfield, proche de Bass Pro (15mn à pied) la chambre confortable, propre, le tarif
Les - : La moquette omniprésente peut provoquer des allergies l'hôtel accepte les animaux (idem pour les allergiques) la climatisation trop forte
Situation : Dans la ville de Springfield, cet hôtel est proche de toutes commodités, dont un grand complexe commercial Bass Pro (à voir !),
Un accueil très sympathique, efficace et rapide, avec un personnel très sympathique, accueillant et discret; idem pour le personnel d'entretien, ou au restaurant; en résumé : très professionnel J'ai également apprécié le parking gratuit, le WIFI gratuit, ainsi que le petit déjeuner également inclus.
5 sur 5
Recommandé
pour Tout le monde
par un voyageur vérifié de St. Louis

Hotel close to campus

Publié le 18 sept. 2017
We stayed for one night while visiting Missouri Stare campus. It was close enough to campus and shopping. The room was nice. Very comfortable. Indoor swimming pool was nice.
Commentaire laissé par : Direction de l'hôtel
19 sept. 2017 par Ayla J Yeargain, Front Office Manager, Direction de l'hôtel
Dear Mary, Thank you for taking the time to leave us such nice feedback. We're glad to hear we were a good location for you during parents' weekend at the college. We look forward to your future stays.
3 sur 5
par un voyageur vérifié

Ok hotel

Publié le 18 sept. 2017
Just an ok place to stay. It was clean and the staff was nice, but there was a lot of little things that piled up. The Wi-Fi wasn't great, we kept getting kicked off. The TV connection wasn't great either, a good chunk of the channels were freezing on the screen and cutting in and out of sound. They have free breakfast though it wasn't always hot. They also allow pets (which could be a plus in someone elses case) but our neighbors dog would have little barking fits. It was pretty close (5 to 10 minute drive) to the downtown area which was nice.
Commentaire laissé par : Direction de l'hôtel
19 sept. 2017 par Ayla J Yeargain, Front Office Manager, Direction de l'hôtel
Dear Kate, Thank you for taking the time to leave us your feedback. We're so sorry to hear we were unable to meet your expectations. As a whole, LQ brand standard is looking into inputs regarding high speed internet access so we appreciate the feedback. Please always feel free to let us know about any noise complaints as our front desk has procedures in place to ensure everyone's stay is a relaxing one. Thank you again for your time.
4 sur 5
Recommandé
pour Tout le monde
par un voyageur vérifié

Publié le 27 août 2017
The staff went out of their way to make our stay very good. The pool was heated however it was still pretty chilly the room was very clean the hotel is just an older hotel but otherwise it was a great stay and at good price.
Commentaire laissé par : Direction de l'hôtel
29 août 2017 par Ayla J Yeargain, Front Office Manager, Direction de l'hôtel
Dear traveler, We really appreciate comments such as yours to know how our staff was able to go above and beyond. We're hoping to soon be working on some more changes to help update our property and we hope you'll stay with us again to experience them. Thank you again for taking the time to leave us your feedback.
5 sur 5
Recommandé
pour Tout le monde
par un voyageur vérifié

Publié le 24 août 2017
Everything I needed . Good location. Will stay there again
Commentaire laissé par : Direction de l'hôtel
29 août 2017 par Ayla J Yeargain, Front Office Manager, Direction de l'hôtel
Dear traveler, We're ecstatic to hear we were everything you needed! We can't wait for you to stay with us again.
2 sur 5
Recommandé
pour Tout le monde
par un voyageur vérifié

OK for a night

Publié le 8 juil. 2017
I was put in a handicap room. Breakfast was free but below average.
Commentaire laissé par : Direction de l'hôtel
11 juil. 2017 par Ayla J Yeargain, Front Office Manager, Direction de l'hôtel
Dear Traveler, We apologize we were unable to meet your expectations. Unfortunately, Expedia does not differentiate between any of our single queens and most likely it was a handicap accessible that was left for our availability. I assure you there was nothing intended by the placement. If you would like to discuss your stay further please contact us directly.
3 sur 5
par un voyageur vérifié de S

No hot tub!!

Publié le 3 juil. 2017
No hot tub!! Staff was decent and gave a small discount for hot tub and said it was closed permanetally. Which is part of why we chose hotel for the hot tub. Breakfast was ok.
Commentaire laissé par : Direction de l'hôtel
6 juil. 2017 par Ayla J Yeargain, Front Office Manager, Direction de l'hôtel
Dear Chris, Our sincerest apologies regarding the hot tub. We have been in contact with Expedia to remove its advertisement from all of their sites. Thank you for taking the time to leave us your feedback.
2 sur 5
par un voyageur vérifié

Publié le 3 juil. 2017
The hotel staff were not the nicest people. The rooms were okay but really could have been better.
Commentaire laissé par : Direction de l'hôtel
6 juil. 2017 par Ayla J Yeargain, Front Office Manager, Direction de l'hôtel
Dear traveler, Our sincerest apologies we did not meet your expectations or the ones we hold ourselves to. I will be sharing your review with our team, but if you would like to discuss your recent stay further please contact us directly.
5 sur 5
Recommandé
pour Tout le monde
par un voyageur vérifié de Ga

Great place to stay

Publié le 1 juil. 2017
Enjoyed our night here. Staff was friendly. Room was great, bed very comfortable and breakfast was delicious. Could not ask for more
Commentaire laissé par : Direction de l'hôtel
4 juil. 2017 par Ayla J Yeargain, Front Office Manager, Direction de l'hôtel
Dear Linda, Thank you so much for letting us know how enjoyable your stay was! I look forward to adding your comments to our staff brag board. Give us a call the next time you're in town.
4 sur 5
Recommandé
pour Tout le monde
par un voyageur vérifié

Nice place to stay with easy freeway access.

Publié le 30 juin 2017
Very friendly staff, clean facility, safe location, easy access to freeway.
Commentaire laissé par : Direction de l'hôtel
4 juil. 2017 par Ayla J Yeargain, Front Office Manager, Direction de l'hôtel
Dear traveler, We're happy to hear we were a good fit for your stay! We'd be happy to have you back the next time you're in town.