Les notes se basent sur un nombre total de 444 avis vérifiés

4,1 sur 5
Recommandé par 85 % des clients
4,3 Propreté de la chambre
4,3 Services et personnel
4,2 Confort de la chambre
4,1 Conditions de l'hôtel
Avis Expedia vérifiés
4 sur 5
Recommandé
pour Tout le monde
par un voyageur vérifié de Orléans (FRANCE)

hôtel bien situé, proche de Bass Pro

Publié le 24 mai 2015
Les + : Le personnel, les locaux spacieux, la situation, dans Springfield, proche de Bass Pro (15mn à pied) la chambre confortable, propre, le tarif
Les - : La moquette omniprésente peut provoquer des allergies l'hôtel accepte les animaux (idem pour les allergiques) la climatisation trop forte
Situation : Dans la ville de Springfield, cet hôtel est proche de toutes commodités, dont un grand complexe commercial Bass Pro (à voir !),
Un accueil très sympathique, efficace et rapide, avec un personnel très sympathique, accueillant et discret; idem pour le personnel d'entretien, ou au restaurant; en résumé : très professionnel J'ai également apprécié le parking gratuit, le WIFI gratuit, ainsi que le petit déjeuner également inclus.
3 sur 5
Recommandé
pour Tout le monde
par un voyageur vérifié de mo

Publié le 20 nov. 2017
Les + : Although did not have dog with us the fact that they are dog friendly.
Situation : Close to Branson, Bass Pro and venues for sports and dog shows.
Came down for baseball tournament. Okay for an overnight. Breakfast was good. Overal average for location.
Commentaire laissé par : Direction de l'hôtel
21 nov. 2017 par Ayla J Yeargain, Front Office Manager, Direction de l'hôtel
Dear jim, Thank you for taking the time to let us know about your recent stay. We're glad to hear we were in a good location for your visit. Next time we hope to see you and your pup.
1 sur 5
par un voyageur vérifié de 65807

Not as seen on Expedia.

Publié le 29 oct. 2017
Booked off Expedia, mainly due to the hot tub. Arrived just to be told no hot tub at all. Bathroom tub had rust all over it. Room was not ready for check in at 2:30, had to wait until 4 to check in for the first day. Breakfast items on menu stated they had gluten free options, but only half (if that) of the options were actually presented for breakfast.
Commentaire laissé par : Direction de l'hôtel
31 oct. 2017 par Ayla J Yeargain, Front Office Manager, Direction de l'hôtel
Dear Elizabeth, Our sincerest apologies we were unable to meet your expectations. Unfortunately we faced difficulty with the third party websites removing our swimming facility image that changed months ago, but our recent searches seem to have the correct updated info. We are also in the middle of many room renovations, including replacing any of our outdated tubs. Again, we apologize for any inconveniences during your recent stay. Please contact us directly if you would like to discuss things further.
5 sur 5
Recommandé
pour Tout le monde
par un voyageur vérifié

Publié le 28 oct. 2017
Les + : I liked having a separate area in the room w/ the couch & tv to hang out in.
Les - : Some sort of sound proofing to make it quieter.
I loved the room, except it was loud during my stay. My room was over the lobby so any noise was there was amplified and there was a soccer team team staying there and they were loud anytime they were there.
Commentaire laissé par : Direction de l'hôtel
29 oct. 2017 par Ayla J Yeargain, Front Office Manager, Direction de l'hôtel
Dear traveler, Thank you for taking the time to leave us some feedback from your recent stay. Our sincerest apologies regarding the noise disturbances. I'll be sharing your requests and tips with our renovations group to see where we could improve. We hope to see you again.
3 sur 5
par un voyageur vérifié de neosho, mo

Okay

Publié le 22 oct. 2017
Room was nice and clean. Hallway had carpet stains and elevator stunk. Breakfast was just ok.
Commentaire laissé par : Direction de l'hôtel
22 oct. 2017 par Ayla J Yeargain, Front Office Manager, Direction de l'hôtel
Dear jessica, Thank you for taking the time to leave us your feedback. We apologize we were unable to meet your expectations. Rest assured we are finalizing our carpeting order to be installed within the coming months.
2 sur 5
par un voyageur vérifié

Publié le 16 oct. 2017
The bath tub was rusted out and when I mentioned it to the front desk they said oh yeah we know about that
Commentaire laissé par : Direction de l'hôtel
20 oct. 2017 par LQ Customer Care, Direction de l'hôtel
Thank you for your feedback. We apologize for the issue regarding the bathtub. Your comments will be shared with our maintenance staff so that we may improve our operation and prevent similar situations from occurring. We hope you’ll once again choose us for your lodging needs. Respectfully, Lacey LQ Customer Care
2 sur 5
Recommandé
pour Tout le monde
par un voyageur vérifié de Kansas

Freezing pool!

Publié le 14 oct. 2017
Our room was nice, staff was nice our stay was enjoyable except the pool. The water was so cold my family didn't want to swim. The pool water's temperature was 50 degrees. I was very disappointed with this since I was at a women's conference and left my husband at the motel with our three young children. I planned a special time swimming for them and it was so cold they couldn't.
Commentaire laissé par : Direction de l'hôtel
16 oct. 2017 par Ayla J Yeargain, Front Office Manager, Direction de l'hôtel
Dear Chas, Our apologies we were unable to meet your expectations. I have filed a work order to look at the pool thermostat to see what is going on with the temperature. Thank you for letting us know. Thank you for your kind words regarding our staff and rooms.
4 sur 5
Recommandé
pour Tout le monde
par un voyageur vérifié de Poplar Bluff Missouri

Nice Hotel in Springfield, Missouri

Publié le 11 oct. 2017
Les + : Pet friendly.
Les - : Nothing
Situation : Springfield Missouri
Clean hotel. Pet friendly. The staff was very nice and helpful. The breakfast was good as it had the choices of hot or cold foods. Close to almost all attractions that we wanted to go to. Worth the money.
Commentaire laissé par : Direction de l'hôtel
12 oct. 2017 par Ayla J Yeargain, Front Office Manager, Direction de l'hôtel
Dear Randy, Thank you for taking the time to let us know how pleasant your recent stay was. We're happy to hear we were a good value for you. Please consider us again the next time you're in town.
3 sur 5
par un voyageur vérifié de St. Louis.

A little disappointed.

Publié le 5 oct. 2017
The best part about the hotel is it’s close proximity to Bass Pro shop. Other that that I was not impressed. Compared to other LaQuinta inns that we have stayed in, this one ranks the lowest on the list. It is in need of an update, the rooms just felt old, I don’t know how else to explain it. The staff was average, no one felt the need to provide excellent service. The breakfast is poor even for free food. I doubt we will ever book at this one again.
Commentaire laissé par : Direction de l'hôtel
7 oct. 2017 par Ayla J Yeargain, Front Office Manager, Direction de l'hôtel
Dear Rich, We're sorry to hear we were unable to meet your expectations. I wanted to take a moment to reassure you that we are in the process of many aesthetic renovations to modernize our facilities. I will be sharing your additional feedback with our team to see where we can improve and hold ourselves to the high standards for which we strive. Thank you for your time.
5 sur 5
Recommandé
pour Tout le monde
par un voyageur vérifié de St. Louis

Hotel close to campus

Publié le 18 sept. 2017
We stayed for one night while visiting Missouri Stare campus. It was close enough to campus and shopping. The room was nice. Very comfortable. Indoor swimming pool was nice.
Commentaire laissé par : Direction de l'hôtel
19 sept. 2017 par Ayla J Yeargain, Front Office Manager, Direction de l'hôtel
Dear Mary, Thank you for taking the time to leave us such nice feedback. We're glad to hear we were a good location for you during parents' weekend at the college. We look forward to your future stays.