Piscine couverte

Avis sur D. Hotel Suites & Spa

3 out of 5
D. Hotel Suites & Spa
1 Country Club Rd, Holyoke, MA

Avis

9,4

Exceptionnel

Note des voyageurs de 10 (Excellent), d’après 1626 avis sur 2211." "
Note des voyageurs de 8 (Bien), d’après 413 avis sur 2211." "
Note des voyageurs de 6 (Satisfaisant), d’après 84 avis sur 2211." "
Note des voyageurs de 4 (Médiocre), d’après 52 avis sur 2211." "
Note des voyageurs de 2 (Horrible), d’après 36 avis sur 2211." "

9,4/10

Propreté

9,6/10

Personnel et service

9,0/10

Équipements

9,2/10

Infrastructures et conditions de l’hébergement

8,8/10

Écoresponsabilité

Avis

8/10 Bien

Marjelaine

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Sais confortable et grand et très apprécié la piscine et le spa. Je trouve malgré tout que le déjeuner est moins copieux qu’avant. Tout de même le restaurant est génial.
Séjour de 1 nuit en septembre 2023
Réponse de Noah G, D. Hotel Suites & Spa le 25 sept. 2023
Hello Marjelaine, we thank you for taking the time to leave us feedback following your recent stay. We are elated to find that our team had offered you outstanding service and that you enjoyed our available amenities during your night's stay. We thank you again for choosing D. Hotel Suites & Spa as your lodging destination and we wish you a wonderful day.Bonjour Marjelaine, nous vous remercions d'avoir pris le temps de nous laisser votre retour suite à votre récent séjour. Nous sommes ravis de constater que notre équipe vous a offert un service exceptionnel et que vous avez apprécié nos commodités disponibles pendant votre nuit. Nous vous remercions encore d’avoir choisi le D. Hotel Suites & Spa comme destination d’hébergement et nous vous souhaitons une merveilleuse journée.

10/10 Excellent

Marie-josee

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Très satisfaite
Très bien reçu !! Ils donnent une bouteille d’eau à chacun à l’arrivée. Il y a un déjeuné chaud très variée qui convient à chacun. Je suis très satisfaite de mon séjour avec ma famille
Séjour de 2 nuits en juillet 2023
Réponse de BC, Assistant Manager le 30 juil. 2023
Merci, Marie-josée, d'avoir pris le temps de nous laisser votre avis et vos commentaires. Nous sommes absolument ravis que vous ayez apprécié votre séjour chez nous. Nous espérons vous accueillir à nouveau bientôt, vous et votre famille. Passez un merveilleux été!Thank you, Marie-josee, for taking the time to leave us your review and feedback. We are absolutely elated that you enjoyed your stay with us. We hope to host you and your family again soon. Have a wonderful summer!

8/10 Bien

Antoine

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Très bien
Séjour de 1 nuit en juillet 2023
Réponse de BC, Assistant Manager le 13 juil. 2023
Thank you, Antoine, for taking the time to leave us this glowing review. We are absolutely elated that you enjoyed your stay with us. We cannot wait to host you again soon. Wishing you all the best.

10/10 Excellent

michel

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Ok
Séjour de 1 nuit en juillet 2023
Réponse de Noah G, D. Hotel Suites & Spa le 7 juil. 2023
Hello Michel, our team thanks you for taking the time to leave us feedback following your recent night's stay. We are elated to find we had offered you a 5 out of 5 hotel experience, as we always strive to deliver guests fantastic memories! We hope to host you and your again soon, and we thank you again for choosing D. Hotel Suites & Spa as your lodging destination.

10/10 Excellent

Patrick

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Wow
Super hôtel pour le prix et que dire du service à notre arrivé tout simplement impeccable nous y retournerons sûrement
Séjour de 1 nuit en juillet 2023
Réponse de Noah G, D. Hotel Suites & Spa le 7 juil. 2023
Bonjour Patrick, notre équipe vous remercie pour votre avis 10 sur 10 suite à votre récent séjour. Nous sommes très fiers de voir que nous vous avions offert une expérience aussi merveilleuse! Notre équipe se réjouira certainement de vous accueillir à nouveau prochainement, vous et les vôtres, et nous vous souhaitons un bel été d'ici là.Hello Patrick, our team thanks you for your 10 out of 10 review following your recent stay. We take great pride in seeing we had offered you such a wonderful experience! Our team will certainly be looking forward to hosting you and yours again soon, and we wish you a wonderful summer until then.

10/10 Excellent

Genevieve

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Super propre
Séjour de 1 nuit en juillet 2023
Réponse de Noah G, D. Hotel Suites & Spa le 24 juil. 2023
Hello Genevieve, and thank you for taking the time to leave us feedback following your recent night's stay. Our team is elated to find we had offered you such an exceptional nights stay! We look forward to hopefully hosting you and yours again soon, and we wish you a wonderful summer.

10/10 Excellent

Maryse

Séjour de 2 nuits en juin 2023
Réponse de Noah G, D. Hotel Suites & Spa le 23 juil. 2023
Hello Maryse, and thank you for taking the time to leave us your feedback following your 5 out of 5 stay! We are elated to find we had provided you an excellent hotel experience, and we look forward to hosting you and yours again soon. We thank you again for choosing D. Hotel Suites

10/10 Excellent

Leila

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Great place
Séjour de 1 nuit en juin 2023
Réponse de Noah G, D. Hotel Suites & Spa le 30 juin 2023
Hello Leila, we thank you for taking the time to leave us a 5 out of 5 review following your recent stay. Our team certainly takes pride in offering guests experiences such as yours, and we appreciate your notes regarding our property! We look forward to hosting you and yours again soon, and we thank you again for choosing D. Hotel Suites & Spa as your lodging destination.

6/10 Satisfaisant

Pierre

Voyage en famille
Expérience un peu vintage/ nostalgique.
Un hôtel vieillot et non rénové depuis plusieurs décennies. Propre mais d’une autre époque.
Séjour de 1 nuit en janvier 2023
Réponse de Rae, Front Desk Agent le 24 janv. 2023
Dear Pierre, thank you for taking the time to leave a review! We're sorry that you didn't enjoy the aesthetic of our hotel. Your comments will be passed along to upper management in order provide a better guest experience. Thank you!

10/10 Excellent

Eric

Séjour de 1 nuit en janvier 2023
Réponse de Rae, Front Desk Agent le 9 janv. 2023
Thank you, Eric, for your 10/10 review! We appreciate your feedback and we're happy our staff could provide an exceptional experience for you. We hope to see you again with a future reservation!

8/10 Bien

marjelaine

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Super la prochaine fois je vais réserver le mercredi le restaurant est ouvert du mercredi au dimanche mais j’ai reçus des repas fait par le restaurant très bon merci
Séjour de 2 nuits en juillet 2022
Réponse de RB, Front Desk Agent le 16 juil. 2022
Hello Marjelaine, and thank you for reviewing our property! We are elated to hear you enjoyed your stay as well as our prepared meals we offer, when our restaurant is not open. We do hope you come back to stay with us in the future. This time during the week when the restaurant is open, as you will not be disappointed with your service ! Thank you and have a great day!

10/10 Excellent

Dany

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en juillet 2022
Réponse de Noah G, Front Desk Agent le 8 juil. 2022
Hello dany, and thank you for taking the time to leave our property a 10/10 review! We are elated to find that you enjoyed the time you spent with us. Our team hopes to see you again in the future, and we wish you the very best! Thank you again for choosing D Hotel Suites & Spa, and have a wonderful evening.

8/10 Bien

nicolas

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Juin 2022
Hôtel de qualité, très agréable, personnel à votre écoute Bon petit déjeuner Par contre manque à proximité de restauration
Séjour de 1 nuit en juin 2022
Réponse de Noah G, D Hotel Suites & Spa le 20 juin 2022
Hello Nicolas and thank you for taking the time to leave our property a review. We appreciate your notes regarding our staff's service and breakfast, as we feel these are cornerstones to an exceptional stay. Our team thanks you again for staying with us, and we look forward to seeing you again! Bonjour Nicolas et merci d'avoir pris le temps de laisser un avis sur notre établissement. Nous apprécions vos notes concernant le service et le petit-déjeuner de notre personnel, car nous pensons que ce sont les pierres angulaires d'un séjour exceptionnel. Notre équipe vous remercie encore de rester avec nous, et nous avons hâte de vous revoir!

10/10 Excellent

mylene

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The staff was very nice and it was pleasant to relax in the hot tub and pool.
Séjour de 1 nuit en juin 2022
Réponse de Noah G, D Hotel Suites & Spa le 11 juin 2022
Hello Mylene, and thank you for leaving us a 5 out of 5 review of your stay! We take pride in offering guests a pleasant stay with a feeling similar to being home away from home. Our agents always look to deliver an exceptional and friendly stay. We thank you again for choosing D Hotel Suites & Spa, and we look forward having you stay with us again soon.

8/10 Bien

Michel

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en février 2022
Réponse de Noah G, Front Desk DH le 1 mars 2022
Hello Michel, and thank you for taking the time to leave us a review. We are glad to see you enjoyed your stay and we hope you look for us again the next time you are in the pioneer valley area.

10/10 Excellent

Jeffrey

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Friendly staff and good brealfast
Séjour de 1 nuit en mars 2024
Réponse de JB le 28 mars 2024
Good evening Jeffrey,We wanted to thank you for taking the time to provide D. Hotel Suites & Spa with this nice review. Our staff always appreciates knowing that we were able to provide this type stay for you. And, it is always nice seeing that our staff was friendly, as well as our good breakfast. We hope to host you again soon. Yours, in hospitality,

10/10 Excellent

Michael, Landrum

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Everything is wonderful
Séjour de 1 nuit en mars 2024
Réponse de JB le 27 mars 2024
Good evening Michael,Thank you for taking the time to provide us with this outstanding review. Our staff always appreciates knowing that we were able to provide you with this type of stay. We look forward to hosting you again soon.Yours, in hospitality,

10/10 Excellent

Michael, Landrum

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
We love staying here! Everything is always excellent. The food is amazing. The staff go above and beyond. The amenities are great. Breakfast is delicious. The rooms are nearly perfect! The only thing I would recommend is to have smart tvs and that the tv in the king suites be raised higher. Maybe a taller dresser to put them on. They are hard to see from such a tall bed. Otherwise, absolutely perfect!
Séjour de 2 nuits en mars 2024
Réponse de Noah G, D. Hotel Suites & Spa le 28 mars 2024
Hello Michael, our team is thankful that you enjoyed your recent stay, and that you took the time to let us know! We have passed your television notes to our management and maintenance for them to look into the possibility of adjusting the television's mounted location. We are so greatful to find you had enjoyed your experiences with us to the fullest, and we look forward to hosting you and yours again soon. Our team thanks you for choosing D. Hotel Suites & Spa and we wish you a wonderful day.

10/10 Excellent

Peter

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The staff was friendly and extremely helpful. The bed was really comfortable. The room was clean, spacious and nicely decorated.
Séjour de 1 nuit en mars 2024
Réponse de Rose E. Front Desk Agent le 27 mars 2024
Hello Peter,Thank you for leaving a 5 out of 5 review. We are happy to hear that the staff was friendly and helpful. We hope to host you again in the future at D. Hotel Suites and Spa. Have a wonderful day!

10/10 Excellent

Jennifer

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
The staff is always kind and helpful! Clean rooms!
Séjour de 1 nuit en mars 2024
Réponse de JB le 24 mars 2024
Good evening Jennifer,Thank you very much for taking the time to provide D. Hotel Suites & Spa with this very nice review. Our staff appreciates knowing that we were able to make your stay a comfortable one. We hope to host you again soon. Yours, in hospitality,

10/10 Excellent

Josh

Voyage en couple
Comfortable and clean
Séjour de 1 nuit en mars 2024
Réponse de JB le 24 mars 2024
Good evening Josh,Thank you for taking the time to provide us with this nice review. Our staff always appreciates knowing that we were able to provide you with this type of stay. We hope to host you again soon. Yours, in hospitality,

10/10 Excellent

judith

Les points forts : Propreté et infrastructures et conditions de l’hébergement
Beautifully designed and maintained, wonderful staff. Excellent experience on all levels.
Séjour de 3 nuits en mars 2024
Réponse de JB le 24 mars 2024
Good evening Judith,D. Hotel Suites & spa appreciates your leaving us a review following your most recent experience. Our team is proud to find that we offered you exceptional service during your visit We look forward to hosting you again soon and we hope you have a wonderful day.Yours, in hospitality,

10/10 Excellent

Linda

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mars 2024
Réponse de Rose E. Front Desk Agent le 27 mars 2024
Hello Linda,Thank you for leaving a 5 out of 5 review. We hope to host you again at D. Hotel Suites and Spa. Have a wonderful day!

10/10 Excellent

Robert

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
.
Séjour de 1 nuit en mars 2024
Réponse de Rose E. Front Desk Agent le 27 mars 2024
Hello Robert,Thank you for leaving a 5 out of 5 review. We hope to host you again in the future at D. Hotel Suites and Spa. Have a wonderful day!

10/10 Excellent

Laurie

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
It was a quaint, lovely hotel. Clean and quiet.
Séjour de 1 nuit en mars 2024
Réponse de JB le 23 mars 2024
Good evening Laurie,We at D. Hotel Suites & Spa wanted to take a moment to thank you for such a lovely review. Our staff always appreciates knowing that we were able to provide you with the type stay we strive to provide each of our guests. We hope to host you again soon.Yours, in hospitality,

10/10 Excellent

david

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great hotel for a day trip!
Séjour de 1 nuit en mars 2024
Réponse de JB le 21 mars 2024
Good evening David,Thank you very much for providing us with this great review. Our team is elated to hear that we have continued to provide exceptional service to you. We look forward to hosting you again soon.Yours, in hospitality,

10/10 Excellent

john

Voyage en famille, Voyage en groupe, Voyage en couple
Les points forts : Propreté et personnel et service
This was a fantastic hotel! There’s almost nothing we could criticize. The room was fantastic. The showerhead was absolutely incredible. It was clean and we loved it. The elevators are a little slow, but we understand that that’s not your fault. Wow! We will stay here again every single time we come to Holyoke..,And we come a couple times a year
Séjour de 2 nuits en mars 2024
Réponse de JB le 20 mars 2024
Good evening John,Our team appreciates your leaving us a review following your most recent experience. Our team is proud to find that we had offered you exceptional service during your visit, and we thank you for taking the time to inform us how you enjoyed your recent stay. We look forward to hosting you and yours again soon, and we hope you have a wonderful day.Yours, in hospitality,

8/10 Bien

Kerri

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Hot water in shower never got above lukewarm (at 10 pm.) Hotel was nearly empty during my stay but they put me right next to another guest who had the tv on at a loud volume that I could hear through the walls. A little separation would have been appreciated. On the plus side, the hotel was unique. It felt more the a bed and breakfast. The staff was friendly. The included breakfast was a nice perk. I also enjoyed the pool and hot tub.
Séjour de 1 nuit en mars 2024
Réponse de Noah G, D. Hotel Suites & Spa le 28 mars 2024
Hello Kerri, our team thanks you for taking the time to leave us your feedback following your recent stay. Our team has certainly presented your notes to our front office team for us to look into ways your reservation could have been improved! We are greatful for your kind notes regarding our properties unique feel and on site complimentary breakfast. We look forward to hosting you and yours again in the future and we thank you again for taking the time to leave us your feedback following your recent stay.

10/10 Excellent

Xiomara Lee

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
It was great loved my stay
Séjour de 1 nuit en mars 2024
Réponse de Noah G, D. Hotel Suites & Spa le 18 mars 2024
Hello Xiomara, our team appreciates you leaving us a review following your most recent experience! Our team is proud to find that we had offered you an exceptional night's stay, and we thank you for taking the time to inform us how you enjoyed your recent stay. We look forward to hosting you and yours again soon and we hope you have a wonderful day

10/10 Excellent

Amanda

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
This spacious suite was perfect for visiting colleges in the area.
Séjour de 3 nuits en mars 2024
Réponse de J le 15 mars 2024
Hi Amanda,We hope you continue choosing us in the future.

10/10 Excellent

Tonyia

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The property is very safe and clean. The room is spacious. The staff member who checked us in was friendly, helpful, and seemed to care about doing a good job.
Séjour de 1 nuit en mars 2024
Réponse de JB le 14 mars 2024
Good evening TonyiaWe wanted to take a minute to thank you for providing D. Hotel Suites & Spa with this wonderful review. Our staff always appreciates knowing that we were able to provide to you a great, and enjoyable stay. We do hope that we are able to host you again soon.Yours, in hospitality,

10/10 Excellent

Allen

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very nice accommodation at a reasonable price
Séjour de 1 nuit en mars 2024
Réponse de JB le 13 mars 2024
Good evening Allen,Thank you for taking the time to review our hotel. It is always nice knowing that we were able to provide you a great stay with us. We look forward to hosting you again soon.Yours, in hospitality,

10/10 Excellent

Emily

Séjour de 1 nuit en mars 2024

4/10 Médiocre

jessica, adams

Voyage d’affaires
Les points faibles : Personnel et service, équipements, infrastructures et conditions de l’hébergement
Heat wouldnt moderate temp. So either had to freeze or overheat. The shower didnt work properly. The bath filled up while showering. Key did not work 4 times on a 3 day visit. No parking for paying customers when restaurant open. Had to park on the street and it was pouring out. My room service came completely soaked unedible and was told the kitchen closed and wouldn't be charged, yet I was charged. I did tell the clerks nicely about these issues and they just gave a excuse. Then to top it off i am still waiting my refund to my card. The company i work for was paying for all, yet my card was charged and the Manager stated i would get a refund. I have yet to see my refund. Will never stay at this hotel again. The HoT breakfast was undercooked or stale bread options. I would not recommend if you are looking for a nice expensive stay, overrated.
Séjour de 3 nuits en mars 2024
Réponse de J le 15 mars 2024
Hi Jessica, We addressed all of your issues and concerns, unfortunately we would have liked to address them as they happened not after you checked out. While we dont agree with your depiction of how things happened, we sincerely wish you the best. Thank you for your feedback.

6/10 Satisfaisant

Ryan, Springfield

Les points faibles : Propreté
Séjour de 1 nuit en décembre 2023
Réponse de Noah G, D. Hotel Suites & Spa le 15 mars 2024
Hello Ryan, our team appreciates you taking the time to leave us a review following your recent stay. We appreciate you choosing D. Hotel Suites & Spa as your lodging destination. We have certainly passed along your notes to our management team to further look into your reservation and find ways we can improve upon it. Our team thanks you again for staying with us, and we wish you a wonderful day.

10/10 Excellent

Lisa

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Felt truly cared for by very friendly, approachable, and available staff. Our bed was very comfortable. Restaurant next door was wonderful! Breakfast was well stocked with many good choices, fresh fruit, vegetarian dish, & coffee choices. Pool was disappointingly small for my lap needs, but perfect for all the kids. We had a wonderful 4 night stay!
Séjour de 4 nuits en février 2024
Réponse de JB le 6 mars 2024
Good evening Lisa,Our team appreciates your leaving us a review following your most recent experience. We are proud to find that we offered you exceptional service during your visit, and we thank you for taking the time to inform us how you enjoyed your recent stay. We look forward to hosting you again soon and we hope you have a wonderful day.Yours, in hospitality,

10/10 Excellent

Justin

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very clean and quiet place to be
Séjour de 1 nuit en mars 2024
Réponse de Brittany C, Assistant Manager le 6 mars 2024
Thank you, Justin, for taking the time to leave us this glowing review. We are elated that you enjoyed your stay with us, and that you found our property to be both clean and quiet. We cannot wait to host you again soon. Best wishes!

10/10 Excellent

trisha, east haven

Séjour de 1 nuit en mars 2024
Réponse de JB le 24 mars 2024
Good evening Trisha,Thank you for taking the time to provide D. Hotel Suites & Spa with this nice review. It is nice to see that our staff was able to give you an enjoyable stay with us. We hope to host you again soon.Yours, in hospitality,

10/10 Excellent

ronit

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great prompt and efficient, Noah is the best.
Séjour de 3 nuits en février 2024
Réponse de Brittany C, Assistant Manager le 6 mars 2024
Thank you, Ronit, for taking the time to leave us this glowing review! We are elated that you enjoyed your stay with us. We will certainly pass your compliments on to Noah as well! We cannot wait to host you and your family again soon. Best wishes!

10/10 Excellent

Cynthia

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Second time we stayed at the property. Have not been disappointed yet !
Séjour de 1 nuit en mars 2024
Réponse de JB le 3 mars 2024
Dear Cynthia,Thank you so much for taking the time to provide this review of our hotel. We enjoy knowing that we are able to offer you the service that we try to provide to each of our guests. We look forward to hosting you again, soon. Yours, in hospitality,

6/10 Satisfaisant

Susan, Springfield

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The property was lovely and the breakfast was excellent, but the bed was a bit too firm for me to sleep well. It had more give than some firm mattresses, so it was mild discomfort rather than the serious pain I've experienced on the firmest mattresses that woke me several times during the night. This is not the best place for those with fussy spines like mine.
Séjour de 1 nuit en mars 2024
Réponse de Noah G, D. Hotel Suites & Spa le 7 mars 2024
Hello Susan, our team appreciates you taking the time to leave us your feedback following your most recent experience. We thank you for your kind notes regarding our breakfast are as well as the look of our property! Our team empathizes that you did not have a comfortable nights sleep, as this is a cornerstone of what we strive to offer guests. We do thank you for choosing D. Hotel Suites & Spa as your lodging destination and we wish you a wonderful day.

10/10 Excellent

Michael

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Jim at the front desk was incredible ! Fantastic service
Séjour de 1 nuit en mars 2024
Réponse de JB le 3 mars 2024
Good afternoon Michael,Thank you for taking the time to provide us with this great review. We are elated to find that our team offered you an excellent experience, as it is always our goal to offer guests stays such as yours. We look forward to hosting you, and your family again and we thank you for choosing D. Hotel Suites & Spa as your lodging destination.Yours, in hospitality,

10/10 Excellent

Ron

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Nice
Séjour de 1 nuit en mars 2024
Réponse de JB le 3 mars 2024
Good afternoon Ron,Thanks for taking the time to review our our hotel. It is always nice knowing that we provide you with a nice stay. We look forward to hosting you again soon.Yours, in hospitality,

10/10 Excellent

Isabella

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
The hotel is SOOO nice. such a nice spacious room
Séjour de 1 nuit en mars 2024
Réponse de JB le 3 mars 2024
Good evening Isabella,Thank you very much for this wonderful review. We are elated to find we offered you a 5 out of 5 experience, as our team always strives to deliver stays much like yours. We look forward to hosting you again soon, and we wish you a wonderful day.Yours, in hospitality,

8/10 Bien

Stacy, Marengo

Séjour de 3 nuits en février 2024
Réponse de JB le 21 mars 2024
Good evening Stacy,We simply wanted to thank you for taking the time to review D. Hotel Suites & Spa. It is always nice to know that we were able to provide you with a nice stay. We look forward to hosting you again soon. Yours, in hospitality,

8/10 Bien

Francis

Voyage en couple
Les points forts : Propreté, personnel et service, équipements
The property is fine. The employees are wonderful. What I really don't like is the elevator. If there ever was an award for slow elevators, this one would be the gold (or platinum) medal winner every year. If it was any slower, I would take the stairs, even to the fifth floor, even with a lung condition that would have me gasping for air.
Séjour de 1 nuit en février 2024
Réponse de Noah G, D. Hotel Suites & Spa le 7 mars 2024
Hello Francis, our team appreciates you leaving us your feedback following your recent stay. We thank you for your honest notes regarding our on site's elevator's quickness(or lack there of), as we have made sure to present these notes to our management and proprietor teams. Your notes are very valuable to us as we always strive to deliver even greater guest experiences! We thank you again for choosing D. Hotel Suites & Spa as your lodging destination and we wish you a wonderful day.

10/10 Excellent

Iliana

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Really enjoyed and loved my experience at the hotel. We will definitely be back.
Séjour de 1 nuit en février 2024
Réponse de JB le 1 mars 2024
Good evening Iliana,We wanted to thank you for taking the time to provide D. Hotel Suites & Spa with this great 5 out of 5 review. Our team is proud to find that we offered you exceptional service during your visit. We look forward to hosting you again soon and we hope you have a wonderful day. Yours, in hospitality,

6/10 Satisfaisant

Kinga

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Overall a quiet and comfortable stay for one night but lackluster in the sense that this is removed from conveniences such as dining and shopping so a longer stay would have been less appealing. The onsite restaurant is fantastic (I've dined here before) but is closed on Mondays and Tuesdays so I was not able to take advantage of this during my stay. The room was comfortable but seemed dated, hair dryer was broken. Hot breakfast was included which was nice, but very underwhelming. I suppose I expected a better experience than at a chain hotel and this wasn't the case.
Séjour de 1 nuit en février 2024
Réponse de Noah G, D. Hotel Suites & Spa le 15 mars 2024
Hello Kinga, our team is thankful for you taking the time to leave us a review following your recent stay. We are glad to find you enjoyed a quiet and comfortable stay, as we always strive to offer this experience to our guests. Our team is glad to inform you that we have upcoming scheduled renovations for our property and we would love to see what you think when they are in place. Our team has passed along your notes regarding your rooms amenities to our management team, as well. We thank you for choosing D. Hotel Suites & Spa, and we wish you a wonderful day.

10/10 Excellent

Suzanne

Séjour de 2 nuits en février 2024
Réponse de JB le 20 mars 2024
Good evening Suzanne,Thank you for taking the time to provide D. Hotel Suites & Spa with this nice review. We always appreciate knowing that we were able to provide you with an enjoyable stay with us. We hope to host you again soon.Yours, in hospitlaity,

8/10 Bien

Allison

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en février 2024
Réponse de JB le 20 mars 2024
Good evening Allison,Thank you for taking the time to provide D. Hotel Suites & Spa with this nice review. It is always nice to know that we were able to provide you with a nice stay with us. We hope to host you again soon.Yours, in hospitality,