Les notes se basent sur un nombre total de 326 avis vérifiés

3,9 sur 5
Recommandé par 76 % des clients
4,0 Propreté de la chambre
4,2 Services et personnel
4,0 Confort de la chambre
3,9 Conditions de l'hôtel
Avis Expedia vérifiés
3 sur 5
Recommandé
pour Tout le monde
par un voyageur vérifié de St-Amable,Qc,Canada

Bon rapport/qualité/prix

Publié le 21 févr. 2016
Les - : J'aurai aimé plus de diversité pour le déjeuner.
C'est un hôtel simple mais quand même bien. Les chambres sont équipés de frigo, four, four à micro-onde. Tout les équipements comme assiette, fourchette, verre, grille-pains sont disponible sur demande. Femme de chambre passe seulement le samedi, sinon des frais sont chargés. Produit de salle de bain, un savon à la fois mais si ont demande à la réception,il nous en redonne. C'est bien pour le gaspillage mais à l'hôtel j'aime moins. L'hôtel est bien situé, il y a trois bon Resto qui ce font à pieds. Un centre d'achat juste à côté qui ce fait aussi à pieds. Près des boulevards et de l'autoroute 95.
3 sur 5
par Guillaume de France

Bien pour une nuit

Publié le 21 mars 2013 sur Hotels
Hôtel vieillot, mauvaise odeur dans les chambres et rien à voir autour. Seul raison d'y séjourner : la proximité de l'aéroport, le prix. Le petit déjeuner se limite à quelques gâteaux sous vides et un café (à manger sur la route).
4 sur 5
Recommandé
pour Tout le monde
par un voyageur vérifié

Pleasant Surprise

Publié le 16 avr. 2018
Clean facility thats close shops stores & restaurants
Commentaire laissé par : Direction de l'hôtel
17 avr. 2018 par Hotel Management, Direction de l'hôtel
Thank you for staying at Extended Stay America. We are delighted to read you liked our convenient location and well-kept property. It was a pleasure to have you as our guest, and we hope to see you again soon. Sincerely, Hotel Management
1 sur 5
par un voyageur vérifié

Disgusting!!!

Publié le 12 avr. 2018
Outrageously priced dump. Halls, room were dirty and falling apart.
Commentaire laissé par : Direction de l'hôtel
15 avr. 2018 par Hotel Management, Direction de l'hôtel
It is disappointing to read your comments concerning your stay at our hotel. Please accept our apologies, as we never mean to disappoint our guests in any way, and we definitely failed in this attempt. We can assure you that what you encountered is not acceptable, and we will be reviewing and altering our guidelines to provide a better experience for every guest entering our doors. We would like to regain your trust and hope you will give us that chance in the future. Sincerely, Hotel Management
2 sur 5
par un voyageur vérifié de MN

Dirty Room

Publié le 9 avr. 2018
There were still items from previous guest left in room after cleaning.
Commentaire laissé par : Direction de l'hôtel
10 avr. 2018 par Hotel Management , Direction de l'hôtel
Thank you for taking the time to review your stay. We are very concerned about your experience and are very sorry that we did not meet your expectations. A clean, fresh suite is our top priority and We will work with our housekeeping staff to ensure that this was an isolated issue. We hope you will give us another chance to provide you with a stay you deserved the next time your travels bring you our way. Sincerely, Hotel Management
4 sur 5
Recommandé
pour Tout le monde
par un voyageur vérifié de Tampa, Florida

Publié le 9 avr. 2018
Very nice hotel with friendly and helpful staff. Room was very nice and well maintained. Great place for an extended stay with full size refrigerator, stove and microwave. Conveniently located to airport, aerospace companies, shopping, restaurants and beaches. Small pool. Continental breakfast was muffins, oatmeal, granola bars, coffee, tea and hot chocolate. Will stay here again.
Commentaire laissé par : Direction de l'hôtel
10 avr. 2018 par Hotel Management, Direction de l'hôtel
Jeff, thanks for choosing Extended Stay America for your stay. We are happy to know our location was ideal for your needs and that you were impressed with our service and facilities. It was a pleasure serving you, and we look forward to welcoming you back soon. Sincerely, Hotel Management
5 sur 5
Recommandé
pour Tout le monde
par un voyageur vérifié

Publié le 7 avr. 2018
Nice nights stay clean and quietism a man of few words
Commentaire laissé par : Direction de l'hôtel
9 avr. 2018 par Hotel Management, Direction de l'hôtel
Thanks for the kind review of Extended Stay America. We appreciate you for confirming you had a relaxing stay in your well-maintained room and that our service along with our facilities was to your satisfaction. Your business is appreciated, and we look forward to seeing you again in the near future. Sincerely, Hotel Management
2 sur 5
par un voyageur vérifié

Publié le 19 mars 2018
The fitness room was “out of order”.... elevator sounded like it needed serious repair. The bathroom had someone’s hair in the bath tub....smell when we walked in to the hotel was not good...
Commentaire laissé par : Direction de l'hôtel
22 mars 2018 par Hotel Management, Direction de l'hôtel
Paula, thanks for being our guest. We are sorry for the cleanliness issues you had while here and we regret the inconvenience this caused. We are working with our housekeeping team to tighten procedures to ensure that we deliver a superb stay every time. Again, we apologize, and we hope to have another chance to impress you all during your future visit. Sincerely, Hotel Management
5 sur 5
Recommandé
pour Tout le monde
par un voyageur vérifié

Publié le 11 févr. 2018
People were very easy to work with. I neeed to check in early and then we’re very helpful.
Commentaire laissé par : Direction de l'hôtel
11 févr. 2018 par Hotel Management, Direction de l'hôtel
Thank you for the positive review and for taking the time to recognize our hotel. We are delighted to know how much you enjoyed the excellent service provided by our staff. Thanks for being our guest. We can't wait to welcome you back to Extended Stay America. Sincerely, Hotel Management
2 sur 5
par un voyageur vérifié

Publié le 27 nov. 2017
Room was less than clean. Air conditioning didn’t work and staff was not very friendly about it. Didn’t want to do anything about it at first but we instead that they do something. Overall stay was disappointing. We have stayed at other Extended Stays before and were really happy with them but not this one.
Commentaire laissé par : Direction de l'hôtel
29 nov. 2017 par Hotel Management , Direction de l'hôtel
Thank you being our guest. We are sorry you experienced so many difficulties during your stay with us, and please accept our sincerest apology for what transpired. Our respective team members are taking steps to ensure future guests do not encounter the same issues. We regret the inconvenience caused and truly hope you will give us another chance to prove that we are committed to providing outstanding service. Sincerely, Hotel Management