Les notes se basent sur un nombre total de 302 avis vérifiés

4,0 sur 5
Recommandé par 79 % des clients
4,0 Propreté de la chambre
4,2 Services et personnel
4,0 Confort de la chambre
3,9 Conditions de l'hôtel
Avis Expedia vérifiés
3 sur 5
Recommandé
pour Tout le monde
par un voyageur vérifié de St-Amable,Qc,Canada

Bon rapport/qualité/prix

Publié le 21 févr. 2016
Les - : J'aurai aimé plus de diversité pour le déjeuner.
C'est un hôtel simple mais quand même bien. Les chambres sont équipés de frigo, four, four à micro-onde. Tout les équipements comme assiette, fourchette, verre, grille-pains sont disponible sur demande. Femme de chambre passe seulement le samedi, sinon des frais sont chargés. Produit de salle de bain, un savon à la fois mais si ont demande à la réception,il nous en redonne. C'est bien pour le gaspillage mais à l'hôtel j'aime moins. L'hôtel est bien situé, il y a trois bon Resto qui ce font à pieds. Un centre d'achat juste à côté qui ce fait aussi à pieds. Près des boulevards et de l'autoroute 95.
3 sur 5
par Guillaume de France

Bien pour une nuit

Publié le 21 mars 2013 sur Hotels
Hôtel vieillot, mauvaise odeur dans les chambres et rien à voir autour. Seul raison d'y séjourner : la proximité de l'aéroport, le prix. Le petit déjeuner se limite à quelques gâteaux sous vides et un café (à manger sur la route).
5 sur 5
Recommandé
pour Tout le monde
par un voyageur vérifié de Orlando

LET'S DO IT AGAIN

Publié le 18 sept. 2017
Les + : Clean. No odor. Nice rooms
Les - : Breakfast..
Situation : Everything..its right in a mall plaza!
I drove down from Orlando a week after Hurricane Irma. My arrival was later than I wanted it to be and due to the large demand for hospitality I was kind of worried about "room swapping" and/or "re-booking" (you all know what I'm talking about), this, however, was never an issue. It was as if they were just waiting on me to show up. What a smooth booking. They guided me right into what seemed to be a gorgeous mini apartment, I mean this was not just an oversized room. In any case they exceeded my expectations for that more than fair cost I was charged...I mean it thank you if you guys on the staff get to read this ..I will surely come back.
Commentaire laissé par : Direction de l'hôtel
20 sept. 2017 par General Manager, Direction de l'hôtel
Dexter, thanks for being our guest. We are immensely pleased to know we exceeded your expectations and that you also liked the value of your stay at Extended Stay America. We all would like to thank you for the review and invite you on another outstanding visit in the near future. Sincerely, General Manager
4 sur 5
Recommandé
pour Tout le monde
par un voyageur vérifié de Dearborn, Mi

nice hotel

Publié le 1 août 2017
Beds a little too hard. Overall nice place to stay.
Commentaire laissé par : Direction de l'hôtel
2 août 2017 par General Manager, Direction de l'hôtel
Sue, thank you for being our guest at Extended Stay America - Melbourne - Airport. It’s nice to know you enjoyed your time with us, but we are sorry that you were not satisfied with our beds. We wish we had the opportunity to address the issue while you were here as we would have done our best to ensure you were comfortable. We hope you will consider giving us another opportunity so that we can provide you with an improved visit. Sincerely, General Manager
4 sur 5
par Albert

Publié le 25 juin 2017 sur Hotels
it was a relaxing 2 days nice breakfast room was good the desk clerks was efficient and very polite
Commentaire laissé par : Direction de l'hôtel
27 juin 2017 par Manager, Direction de l'hôtel
Albert, it was a pleasure having you as our guest at Extended Stay America - Melbourne - Airport. It's great to know everything we have to offer worked well for you which led to a comfortable stay. We hope to be of your service again on your next trip. Sincerely, General Manager
4 sur 5
par william

Publié le 14 juin 2017 sur Hotels
The hotel was nice and clean. Wifi was spotty at best. Other than that it was a nice stay.
Commentaire laissé par : Direction de l'hôtel
16 juin 2017 par Manager, Direction de l'hôtel
William, thank you for being our guest at Extended Stay America -Melbourne - Airport. It’s nice to know you had a pleasant stay and that you liked our clean facilities. We appreciate your feedback and hope to see you again soon. Sincerely, General Manager
5 sur 5
par John

A pleasant quiet break

Publié le 24 mai 2017 sur Hotels
Extended stay America is a no frills 'does what it says on the box hotel' the staff were friendly, helpful and efficient. The room layout was good witha novel swivel system so the TV could be seen in the room or from the bed. It had a comfortable feel about it and we could easily have stayed longer were it not for a committed schedule. Melbourne has a lot to offer for a family holiday vacation and Extended Stays room rates would help the family budget go further.
Commentaire laissé par : Direction de l'hôtel
26 mai 2017 par Manager, Direction de l'hôtel
John, thank you for selecting Extended Stay America - Melbourne - Airport. We are pleased to know that you found us to be good value, liked your comfortable suite and our friendly and professional staff. Thanks for being our guest, and we look forward to seeing you and your family again soon. Sincerely, General Manager
3 sur 5
par DANETTE M

Publié le 10 mai 2017 sur Hotels
The place had a bad smell especially in the hallway.
Commentaire laissé par : Direction de l'hôtel
12 mai 2017 par Manager, Direction de l'hôtel
Thank you for being a guest at our hotel. We are pleased to know you enjoyed your overall stay. However, I am sorry for the cleanliness issue you encountered during your stay and regret the inconvenience it caused. I have shared your concerns with my housekeeping team in an effort to improve our service and facilities moving forward. We appreciate your business and hope to welcome you back soon! Sincerely, General Manager
5 sur 5
par Gordon

Great place to stay

Publié le 15 avr. 2017 sur Hotels
We were so happy with our room and the hotel we extended our stay . The rooms have all just been redone and very comfortable. Great to have a kitchen to prepare meals plus access to the BBQ. The pool was chilly but we did get in and enjoyed very much . The staff at the front desk couldn't have been better. Very helpful and friendly . Great location . Places to eat within walking distance and lots of shopping close by . Could not find anything to complain about.
Commentaire laissé par : Direction de l'hôtel
17 avr. 2017 par Manager, Direction de l'hôtel
Gordon, we appreciate your review of Extended Stay America - Melbourne – Airport. Thank you for highlighting our convenient location and it's great to read you enjoyed your room with kitchen amenities, along with the service from our Front Desk associate. Thanks for recognizing their efforts, and we'll be sure to share your comments with them. We hope to see you again soon! Sincerely, General Manager
5 sur 5
par Robert

Publié le 6 avr. 2017 sur Hotels
Commentaire laissé par : Direction de l'hôtel
8 avr. 2017 par Manager, Direction de l'hôtel
Robert, thank you for your fantastic rating! We're pleased you stayed at Extended Stay America - Melbourne - Airport and even more pleased you were completely satisfied. We look forward to having you as our guest again soon! Sincerely, General Manager