Les notes se basent sur un nombre total de 243 avis vérifiés

Ils ont payé. Ils ont séjourné. Nous avons vérifié.
4,0 sur 5
Recommandé par 91 % des clients
4,1 Propreté de la chambre
4,2 Services et personnel
4,1 Confort de la chambre
3,9 Conditions de l'hôtel
Avis Expedia vérifiés
Ils ont payé. Ils ont séjourné. Nous avons vérifié.
4 sur 5
Recommandé
pour Tout le monde
par un voyageur vérifié

Helpful staff.

Publié le 8 févr. 2016
I found the staff to be friendly and accommodating. The room was just what you would expect of a 2.5 star hotel.
Commentaire laissé par : Direction de l'hôtel
10 févr. 2016 par Manager, Direction de l'hôtel
Thank you so much for posting a review of our property. I truly appreciate your kind comments regarding friendly and accommodating staff! Once more, thank you for posting your review. We look forward to having you visit with us again in the future.
4 sur 5
Recommandé
pour Tout le monde
par un voyageur vérifié

Very nice hotel and staff.

Publié le 8 févr. 2016
Les + : Room & price were excellent. Kitchenette a very nice feature.
Les - : Upgrade television to High Definition - not just analog low-def forced into 16:9 ratio.
Situation : Too many to list!
Very nice hotel, well located for Melbourne area. Great staff, clean and updated facility.
Commentaire laissé par : Direction de l'hôtel
10 févr. 2016 par Manager, Direction de l'hôtel
Thank you so much for posting a review of our property. I’m so pleased to read that you had a great stay at our hotel! I truly appreciate your kind comments regarding our convenient location, friendly staff and comfortable rooms. Once more, thank you for posting your review. We look forward to having you visit with us again in the future.
4 sur 5
Recommandé
pour Tout le monde
par un voyageur vérifié de South Florida

Good for the price!

Publié le 25 janv. 2016
Les + : Clean & Spacious
Les - : Didn't have an extra roll of toliet paper, but I also never called and asked for one so not a big deal.
Situation : Downtown is close, lots of food nearby. Went to Makoto's Hibachi - amazing!
Clean, Spacious room, full sized fridge with kitchenette. Clean. Dog Friendly. Hotel Staff super friendly. Quiet. Wouild stay again.
Commentaire laissé par : Direction de l'hôtel
1 févr. 2016 par Manager, Direction de l'hôtel
I want to thank you for taking the time to post a review of your stay. I am glad to read that you were pleased with the cleanliness of our rooms as well as all of the convenient amenities our hotel has to offer. I truly appreciate your kind comments regarding our friendly customer service! Thank you again for posting your review. I do hope that you will return to our hotel, or any of our other brand locations, in the future.
4 sur 5
Recommandé
pour Tout le monde
par un voyageur vérifié

Inexpensive, quiet & clean

Publié le 25 janv. 2016
Very convenient to airport and the manager Bryan was great
Commentaire laissé par : Direction de l'hôtel
27 janv. 2016 par Manager, Direction de l'hôtel
Thank you so much for posting a review of our property. I’m so pleased to read that you had a great stay at our hotel! I truly appreciate your kind comments regarding our convenient location and friendly staff. Once more, thank you for posting your review. We look forward to having you visit with us again in the future.
4 sur 5
Recommandé
pour Tout le monde
par un voyageur vérifié de Washington, D.C.

Close to stuff

Publié le 4 janv. 2016
Les + : Convenient location and it was clean.
Les - : The coffee could be a bit better, and the contractors doing the renovations could've done a slightly better job with their workmanship.
Situation : Right off of Route 192, and is close to I-95, beaches, shopping, ample dining options and movies.
Stayed there while visiting a friend for the holidays, and enjoyed the close proximity to any and everything I could want or need. The hotel staff is friendly, the place seemed more or less safe (weekend parties at the hotel result in side doors being left open, which made me a little uncomfortable from a security standpoint), and the room was clean.
Commentaire laissé par : Direction de l'hôtel
6 janv. 2016 par Manager, Direction de l'hôtel
I want to thank you for taking the time to post a review of your stay. We appreciate you letting us know about the issue with our side entrance. We will take measures to make sure this is checked on a more frequent basis. We are sorry for this issue, but are happy to read that we provided you with a clean room, friendly customer service and a convenient location. The staff and I would like to thank you again for posting your review. We look forward to welcoming you back in the future!
4 sur 5
Recommandé
pour Tout le monde
par un voyageur vérifié

Publié le 31 déc. 2015
Good service friendly very accommodating nothing else to say
Commentaire laissé par : Direction de l'hôtel
6 janv. 2016 par Manager, Direction de l'hôtel
Thank you so much for sharing your experience with us. I am proud of our staff for providing you with exceptional customer service during your stay. Once more, thank you for posting your review. We look forward to having you visit with us again in the future.
4 sur 5
Recommandé
pour Personnes en voyage d'affaires
par un voyageur vérifié de Cincinnati, OH

Convenient, roomy and affordable

Publié le 11 déc. 2015
Les + : Huge room with full kitchen.
Les - : Breakfast bar was minimal. Elevator seemed old and slow; and its call buttons need updating.
Situation : Very close to airport, shopping mall and lots of nice (chain franchise) restaurants nearby along 192. Fairly long drive to the beach.
Hotel ground floor was being renovated, but room was excellent. Not posh. Just clean, comfortable and lots of room to work. Was nice to have a big fridge. Location near airport and main commercial road was convenient for my work needs, but tourists likely can find good-enough hotels closer to the beach. This hotel does allow pets in some rooms, which may or may not be a plus, depending on how annoyed you get if you hear a barking dog. Overall, I was quite happy for the price I paid.
Commentaire laissé par : Direction de l'hôtel
15 déc. 2015 par Manager, Direction de l'hôtel
Thank you for taking the time to write a review of your stay. I’m so pleased to read that you enjoyed our spacious rooms and fully equipped kitchens. I’m thrilled that we were able to provide you with a great experience! Thank you again for your review. We look forward to seeing you in the future, should your travels bring you back to our area.
2 sur 5
par Stan de Titusville, FL

Not a Pleasent Experience

Publié le 11 nov. 2015 sur Hotels
No air conditioning in the hallways. The south stairwell smelled like the inside of a dumpster.
Commentaire laissé par : Direction de l'hôtel
23 janv. 2016 par Manager, Direction de l'hôtel
Thank you for taking the time to write a review of your experience. I am disappointed to learn of the issues you encountered during your stay. Please accept my apology. In response to your feedback, we will monitor our hotel and outside grounds frequently to ensure your experience is not repeated. Our team is committed to satisfying our guests, so we are very thankful for your feedback. We hope that you will give us another chance to provide you with a better experience at our hotel the next time you're in town.
4 sur 5
Recommandé
pour Tout le monde
par un voyageur vérifié

Great value for an average room

Publié le 9 nov. 2015
Les + : Great price and nice roomy rooms
Les - : nicer beds
Location is under renovations so there is some signs of construction. Our floor was "supposedly" completed, however, the kitchen area showed signs of wear and tear (including giant cracks in the cabinets). Room was roomy and laid out nicely. Bed was horribly uncomfortable.
Commentaire laissé par : Direction de l'hôtel
16 nov. 2015 par Manager, Direction de l'hôtel
Thank you so much for posting a review of our property. Please accept our apologies for the inconveniences you experienced. Moving forward, I will make sure we are carefully inspecting rooms. Still, we are glad to know that you had a positive stay overall and enjoyed our reasonable rates. Thank you again for sharing your comments with us. We look forward to hosting you again in the future.
1 sur 5
par Donald H. de Seminole, FL

Very disappointing experience

Publié le 9 nov. 2015 sur Hotels
We were staying at the hotel on our way to the Tough Mudder event in Palm, Bay. I was GREATLY disappointed as soon as I entered the hotel. It is obvious that they are doing some construction in the hotel and possibly my complaints are being addressed; however, the hotel was greatly misrepresented. The room was musty, the floor was damp, TV was terrible, and when I had called to make this reservation I asked specifically if the room had a pull out sofa. I was told yes by both HOTELS.com who had called the hotel and I even confirmed with the hotel the day before my stay. The pull out was a small chair, not a sofa, and this chair pull out was so small that not even my 2 year old could have slept in it. Terrible experience and I hope their construction is aimed at improving their establishment.
Commentaire laissé par : Direction de l'hôtel
23 janv. 2016 par Manager, Direction de l'hôtel
Thank you for taking the time to write a review of your stay. I sincerely apologize for the room issues you encountered during your stay. In response to your feedback, I will make sure we are better monitoring our room inventory as well as closely inspecting our rooms prior to guest arrivals. Our team is committed to satisfying our guests, so we are very thankful for your feedback. It would be our pleasure to have you stay with us again in the future to show you our positive strides taken to enhance your experience with us.