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Avis sur The Sandman Hotel

3 out of 5
The Sandman Hotel
3421 Cleveland Ave, Santa Rosa, CA

Avis

8,2

Très bien

Note des voyageurs de 10 (Excellent), d’après 777 avis sur 1668." "
Note des voyageurs de 8 (Bien), d’après 484 avis sur 1668." "
Note des voyageurs de 6 (Satisfaisant), d’après 192 avis sur 1668." "
Note des voyageurs de 4 (Médiocre), d’après 111 avis sur 1668." "
Note des voyageurs de 2 (Horrible), d’après 104 avis sur 1668." "

8,6/10

Propreté

8,4/10

Personnel et service

8,0/10

Équipements

8,2/10

Infrastructures et conditions de l’hébergement

8,2/10

Écoresponsabilité

Avis

4/10 Médiocre

Julie

Les points forts : Propreté et infrastructures et conditions de l’hébergement
Les points faibles : Personnel et service
Notre donnait sur la rue très passante. Très désagréable pour dormir puisqu’il y a du trafic très tard le soir. Le petit déjeuner compris n’était pas très bon.
Séjour de 1 nuit en février 2024
Réponse de craig le 18 févr. 2024
Hi Julie,We would have happily moved your room if asked. I'm sorry you had troubles with street noise.

10/10 Excellent

joyce, Kalispell

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Everything was fine, staff very accommodating, location convenient to restaurants, etc
Séjour de 1 nuit en février 2024

10/10 Excellent

joyce, Kalispell

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Staff great, came in at 11 pm and they were ready to help. Close to walkable restaurants. Very adequate facility
Séjour de 1 nuit en avril 2024

10/10 Excellent

Iryna

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Very good
Séjour de 1 nuit en avril 2024
Réponse de General Manager le 23 avr. 2024
Thank you, Iryna, for the positive feedback! We're delighted to hear that you had a very good experience with us. Your satisfaction is our priority, and we look forward to welcoming you back for another excellent stay

10/10 Excellent

Timm, Encinitas

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
This place is a gem. Stay here often. It’s an oasis in a dirty area. Staff is friendly and helpful.
Séjour de 2 nuits en février 2024
Réponse de General Manager le 23 avr. 2024
Thank you for considering us a gem, Timm! We're honored to be your oasis in the area. Our friendly and helpful staff are here to ensure you always have a pleasant stay. We can't wait to welcome you back soon.

8/10 Bien

Anne

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Lounge, bar nort what I thought
Séjour de 2 nuits en avril 2024
Réponse de General Manager le 23 avr. 2024
We appreciate your feedback, Anne. Our team will review your comments about the lounge and bar to ensure they meet our guests' expectations. Thank you for choosing to stay with us, and we hope to have the opportunity to welcome you back for an even better experience.

8/10 Bien

Josephine

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Great for a night’s stay, enjoyed the pool and hot tub after a day wine tasting! Staff were super helpful. The pool bar wasn’t open and only one firepit was working that night - but can’t fault anything else and will be staying again.
Séjour de 1 nuit en avril 2024
Réponse de General Manager le 22 avr. 2024
Thank you for your kind review, Josephine! We're delighted to hear you enjoyed your stay and made use of our pool and hot tub after a day of wine tasting. We appreciate your feedback and look forward to welcoming you back soon.

6/10 Satisfaisant

Evans,

Voyage en couple
Les points forts : Équipements
Noisy occupants into the wee hours. Hospitality lacking in the breakfast department: overcrowded, items not replenished, unclear location.
Séjour de 1 nuit en avril 2024
Réponse de General Manager le 23 avr. 2024
Evans, thank you for sharing your experience with us. We understand the importance of a peaceful stay and we aim to provide a tranquil environment. Your feedback regarding the noise is noted, and we're grateful for your insight as we continuously strive to enhance our guests' stays. Regarding breakfast, we appreciate your feedback and will review our processes to ensure a smoother experience. Your insights are valuable to us, and we look forward to the opportunity to exceed your expectations in the future.

6/10 Satisfaisant

Donna

Les points forts : Infrastructures et conditions de l’hébergement
Les points faibles : Propreté et équipements
I was told I had to pay a fee to check in at 2pm even though my room was ready Also room was cleaned on third day of stay only even though I requested cleaning earlier. And cleaning was poor. As excuse I was handed a flyer that I did not receive upon arrival that said only clean room on third day of stay.
Séjour de 4 nuits en avril 2024
Réponse de General Manager le 19 avr. 2024
We apologize for the inconvenience you experienced during your stay, Donna. Please rest assured that we take your feedback seriously, and we'll address the issues you encountered with our team to ensure a smoother experience for all guests in the future. We appreciate your understanding and hope to have the opportunity to welcome you back for a more enjoyable stay.

10/10 Excellent

Suzanne

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Attractive, newly remodeled, nice large rooms.
Séjour de 1 nuit en avril 2024
Réponse de General Manager le 16 avr. 2024
Thank you for your kind words, Suzanne! We're delighted that you enjoyed our newly remodeled rooms. It was a pleasure having you as our guest, and we hope to see you again soon.

8/10 Bien

Carolle, Davis

Les points forts : Propreté
Séjour de 1 nuit en avril 2024
Réponse de General Manager le 16 avr. 2024
Thank you for taking the time to share your feedback, Carolle. We appreciate your input and are always striving to improve our services. If there's anything specific you feel we could do better, please don't hesitate to let us know.

10/10 Excellent

Robert

Les points forts : Propreté et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en avril 2024
Réponse de General Manager le 16 avr. 2024
Thank you for your positive review, Robert! We're delighted that you enjoyed your stay with us. If there's anything we can do to make your next visit even more enjoyable, please feel free to reach out to us.

10/10 Excellent

Meagen

Voyage en couple
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Second time staying here. Best kept secret when staying in Santa Rosa area.
Séjour de 1 nuit en avril 2024
Réponse de General Manager le 16 avr. 2024
We're honored that you chose to stay with us again, Meagen! Thank you for your loyalty and for sharing your positive experience. We're delighted that you consider us the best-kept secret in the Santa Rosa area, and we can't wait to welcome you back for another fantastic stay.

10/10 Excellent

Choco

Les points forts : Équipements et infrastructures et conditions de l’hébergement
The place was clean and quiet and at a reasonable price. They have everything you need in the room.. And breakfast was good
Séjour de 2 nuits en avril 2024
Réponse de General Manager le 12 avr. 2024
We're delighted to hear that you enjoyed your stay with us, Choco! Providing a clean and quiet environment at a reasonable price is always our goal, and we're glad to hear that we met your expectations. We take pride in offering well-equipped rooms and a satisfying breakfast to our guests, and we hope to welcome you back again soon for another enjoyable stay.

8/10 Bien

Lisa

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Updated rooms. Pleasant and clean. Wish they didn’t use perfumed products in the rooms.
Séjour de 1 nuit en avril 2024
Réponse de General Manager le 12 avr. 2024
Thank you for choosing to stay with us, Lisa! We're pleased to hear that you enjoyed our updated rooms and found them to be pleasant and clean. Your feedback is valuable to us, and we will take it into consideration as we strive to enhance the comfort of our guests' stays. We hope to welcome you back again soon.

4/10 Médiocre

Trevor

Les points faibles : Personnel et service
The managers son at front desk said about 10 words to us checking in. Pointed finger to where our room was located. (Very rude and non talkative). Next day at 09:30 cleaning staff at our door wanting in. Check out 11 AM. Left cleaning cart in front of our door, made very difficult getting out with suit cases. Would not recommend this place because of very rude staff.
Séjour de 1 nuit en avril 2024
Réponse de General Manager le 12 avr. 2024
Trevor, Thank you for sharing your stay with us. We regret to hear about your less than satisfactory experience with our staff. Providing friendly and attentive service is a top priority for us, and we apologize for any lapse in hospitality you encountered during check-in and with the housekeeping timing. Your feedback will be shared with our team for improvement, and we hope to have the opportunity to welcome you back for a more positive visit in the future.

2/10 Horrible

Jaret

Les points faibles : Personnel et service et infrastructures et conditions de l’hébergement
Séjour de 2 nuits en avril 2024
Réponse de General Manager le 12 avr. 2024
Jaret, If there are any specific concerns you would like to address with us, please feel free to reach out. Your feedback is important to us, and we're committed to continuously improving our services. We hope to have the opportunity to better serve you in the future.

6/10 Satisfaisant

Rita

Voyage en famille avec de jeunes enfants, Voyage en famille
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Les points faibles : Personnel et service
Love the property. The staff was not welcoming at all and looked annoyed. I understand there was a customer before us complaining but the attitude towards us was unnecessary. The key also kept needing to be reset
Séjour de 2 nuits en avril 2024
Réponse de General Manager le 11 avr. 2024
Thank you for choosing to stay with us, Rita. We apologize for the inconvenience you experienced with the key and for any perceived lack of warmth from our staff. Your feedback is essential to us, and we will address these issues with our team to ensure a more welcoming and accommodating experience for all our guests. We hope to have the chance to welcome you back and provide you with a superior stay.

6/10 Satisfaisant

Don

Séjour de 1 nuit en avril 2024
Réponse de General Manager le 11 avr. 2024
Thank you for sharing your feedback, Don. Your input is invaluable to us, and we hope to have the opportunity to exceed your expectations on your next visit.

4/10 Médiocre

Tyler

Les points faibles : Personnel et service et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en avril 2024
Réponse de General Manager le 11 avr. 2024
Thank you for taking the time to share your feedback, Tyler. We're disappointed to hear that your experience fell short of expectations. We appreciate your patronage and hope to have another opportunity to exceed your expectations.

6/10 Satisfaisant

Luis A

Voyage en famille avec de jeunes enfants
Les points forts : Propreté
Les points faibles : Personnel et service
The front desk staff were extremely unprofessional. Customer service basically is nonexistent, don't expect a smooth check in.
Séjour de 1 nuit en avril 2024
Réponse de General Manager le 11 avr. 2024
Thank you for sharing your feedback, Luis. We're disappointed to hear about your experience at check-in. Providing excellent customer service is paramount to us, and we apologize for any inconvenience you encountered. Rest assured, we'll address your concerns with our team to ensure a smoother and more professional check-in process for our guests in the future.

10/10 Excellent

Michael

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
I like everything about the motel me and my son always enjoy staying here great place to stay
Séjour de 2 nuits en mars 2024
Réponse de General Manager le 11 avr. 2024
Thank you, Michael, for your fantastic review! We're thrilled to hear that you and your son always enjoy staying with us. Providing a great experience for our guests is our top priority, and we're delighted that you find our motel to be a great place to stay. We can't wait to welcome you both back for another memorable visit.

8/10 Bien

Stacy

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en avril 2024
Réponse de General Manager le 11 avr. 2024
Thank you, Stacy, for sharing your feedback with us. We're glad to hear that you had a nice stay overall. We hope to have the opportunity to welcome you back for another enjoyable stay.

6/10 Satisfaisant

Adriana

Les points forts : Propreté et infrastructures et conditions de l’hébergement
Les points faibles : Personnel et service
Rude front desk
Séjour de 1 nuit en avril 2024
Réponse de General Manager le 11 avr. 2024
Thank you for sharing your feedback, Adriana. We're attentive to your concerns regarding our front desk service and will address this promptly. Our commitment is to ensure every guest feels welcomed and valued throughout their stay. We'll take your feedback to heart and strive to enhance our service for a more pleasant experience in the future.

10/10 Excellent

MARTIN

Séjour de 1 nuit en avril 2024
Réponse de General Manager le 24 avr. 2024
Thank you, MARTIN, for the wonderful feedback! We're delighted to hear that you had a great experience with us at The Sandman Hotel. Your satisfaction means a lot to us, and we hope to have the pleasure of hosting you again soon.

10/10 Excellent

Jaime

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Nos gusta mucha ir, nos encanta la piscina, el jacuzzi y el desayuno. Muchas gracias.
Séjour de 1 nuit en mars 2024
Réponse de General Manager le 11 avr. 2024
¡Gracias por tu maravillosa reseña, Jaime! Nos alegra saber que disfrutas de nuestra piscina, jacuzzi y desayuno. Es un placer recibirte siempre, y esperamos seguir brindándote experiencias memorables en cada visita. ¡Muchas gracias por tu apoyo continuo!

10/10 Excellent

Dragon's

Voyage en famille avec de jeunes enfants, Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Beautiful property with great amenities, heated pool and outdoor yoga tent.
Séjour de 2 nuits en mars 2024
Réponse de General Manager le 11 avr. 2024
Thank you for your wonderful review! We're delighted that you enjoyed our beautiful property and amenities, including the heated pool and outdoor yoga tent. Your satisfaction is our priority, and we look forward to hosting you again for another relaxing stay.

10/10 Excellent

Mary

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Clean. Great renovated bathroom. Comfy bed. Decent breakfast. Very reasonable rate.
Séjour de 1 nuit en mars 2024
Réponse de General Manager le 11 avr. 2024
Thank you, Mary, for your kind words! We're delighted to hear that you found our accommodations clean and comfortable, with great amenities like the renovated bathroom and comfy bed. Providing a pleasant experience for our guests is what we strive for, and we're glad we hit the mark during your stay.

8/10 Bien

John

Les points forts : Propreté et infrastructures et conditions de l’hébergement
Very comfortable
Séjour de 1 nuit en mars 2024
Réponse de General Manager le 11 avr. 2024
Thank you, John, for your positive feedback! We're pleased that you found your stay with us very comfortable. Ensuring our guests' comfort is important to us, and we're delighted that you enjoyed your time here.

2/10 Horrible

Bonny

Voyage en famille
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
It’s very bad place to stay. Cigarette smell in every where . I get the room key and refuse to stay there.
Séjour de 1 nuit en mars 2024
Réponse de General Manager le 11 avr. 2024
We regret to hear about your disappointing experience, Bonny. Providing a comfortable and pleasant stay for our guests is our priority, and we acknowledge that we may have missed the mark during your visit. Your feedback is valuable, and we will work diligently to address the issues you've mentioned and ensure a better experience for all guests in the future.

10/10 Excellent

Mark

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
It's a beautiful place to be and return!
Séjour de 2 nuits en mars 2024
Réponse de General Manager le 29 mars 2024
Mark, We're delighted to hear that you found The Sandman Hotel to be a beautiful place to stay, reflecting our commitment to creating a welcoming and comfortable environment for our guests. Our team takes great pride in providing a memorable experience, and we're thrilled to know that you're considering returning in the future. Your kind words inspire us to continue delivering exceptional hospitality, and we look forward to welcoming you back for another wonderful stay!

8/10 Bien

Michael

Voyage d’affaires
Les points forts : Propreté et personnel et service
It’s a nice hotel
Séjour de 1 nuit en mars 2024
Réponse de General Manager le 29 mars 2024
Thank you, Michael, for sharing your experience with us! We're delighted to hear that you found our hotel nice. Your feedback is valuable to us as we continuously strive to enhance our guests' experiences. We hope you had a pleasant stay overall, and we look forward to welcoming you back for another enjoyable visit in the future!

10/10 Excellent

Fred

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Good stay, stylish for the price
Séjour de 1 nuit en mars 2024
Réponse de General Manager le 29 mars 2024
Thank you, Fred, for your review! We're delighted to hear that you had a good stay and found our hotel stylish, especially considering the value. Providing a comfortable and aesthetically pleasing experience for our guests is important to us, and we're thrilled that we met your expectations. We hope to have the pleasure of welcoming you back for another enjoyable stay in the future!

4/10 Médiocre

choong youn

Séjour de 1 nuit en mars 2024
Réponse de General Manager le 11 avr. 2024
Thank you for your feedback, Choong Youn. We appreciate your input and will use it to improve our service and facilities for future guests. Your satisfaction is important to us, and we hope to have the opportunity to better serve you in the future.

4/10 Médiocre

Tom

Voyage en famille avec de jeunes enfants, Voyage en famille
Les points faibles : Personnel et service, équipements, infrastructures et conditions de l’hébergement
This is a motel. It looks nothing like the photo. Breakfast was not edible and doesn’t even have more than 1 table.
Séjour de 1 nuit en mars 2024
Réponse de General Manager le 28 mars 2024
Thanks for sharing your thoughts, Tom. We're disappointed to hear your stay didn't meet your expectations. Our goal is to match the magic of our photos with the real deal, and we regret if we missed the mark this time. We'll definitely take your breakfast feedback to heart as we cook up some improvements. We appreciate your insights and hope to wow you on your next visit!

8/10 Bien

Eric

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Decor
Séjour de 1 nuit en février 2024
Réponse de General Manager le 28 mars 2024
Thanks for your feedback, Eric! We're delighted you enjoyed the retro-chic atmosphere and decor during your stay. Your satisfaction means a lot to us, and we look forward to welcoming you back for another great experience in the future.

10/10 Excellent

Michael, Saugus

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Helpful staff. Well kept rooms. Good amenities.
Séjour de 1 nuit en mars 2024
Réponse de General Manager le 28 mars 2024
Michael, We're pleased to hear you found our staff helpful and enjoyed our well-kept rooms with good amenities. Your comfort is our priority, and we're glad to know we could provide a comfortable stay for you. Should your travels bring you back to the area, we'd be honored to host you again.

10/10 Excellent

Jessica

Séjour de 1 nuit en mars 2024
Réponse de General Manager le 16 avr. 2024
Thank you for your five-star rating, Jessica! We're thrilled that you enjoyed your time with us and appreciate your kind words. If there's anything else we can do to make your next visit even better, please let us know.

6/10 Satisfaisant

William, costa mesa

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Breakfast was in a transition mode. Very limited on choices. Later at the end of my stay they did have eggs, sausage and bacon. Seating is limited to eight people.
Séjour de 13 nuits en mars 2024
Réponse de General Manager le 28 mars 2024
William, We appreciate your feedback regarding our breakfast offerings. We're continuously striving to enhance our guests' experience, and we're glad to hear you enjoyed the later additions to our breakfast selection. Your comfort and satisfaction are important to us, and we hope to have the opportunity to exceed your expectations in the future.

8/10 Bien

Kim

Séjour de 1 nuit en mars 2024
Réponse de General Manager le 16 avr. 2024
Thank you for sharing your feedback, Kim. We're glad you had a positive experience overall, and we'll take your comments into consideration as we continue to improve our services.

6/10 Satisfaisant

Philip, Santa Rosa

Staff is probably overwhelmed and person at the check-in counter was not very friendly
Séjour de 1 nuit en mars 2024
Réponse de General Manager le 28 mars 2024
Thank you for sharing your thoughts, Philip. We regret if your check-in experience didn't meet your expectations, and we appreciate your patience and understanding. Your feedback helps us improve, and we hope for the chance to provide you with a more positive experience in the future.

8/10 Bien

Mary, Fort Bragg

Voyage d’affaires, Voyage en couple
Les points forts : Propreté et infrastructures et conditions de l’hébergement
The Sandman is conveniently located near HWY 101. The property was an older motel that was renovated to a more modern standard. The rooms are nice and extremely clean. We had an accessible room that was very comfortable. Breakfast was dismal, with the eggs and meats cooked in a microwave. There were selections of cereal and yogurt, bagels, and croissants. Coffee was available, but the tea selection was limited to green tea. I felt the two desk clerks I dealt with at check-in and checkout were very young, inexperienced, unfriendly, and not trained. This is an excellent place for an overnight stop, but I wouldn't stay there for any length of time.
Séjour de 1 nuit en mars 2024
Réponse de General Manager le 28 mars 2024
Mary, we're glad you found our location convenient and enjoyed our renovated rooms. We apologize for any inconvenience caused by the breakfast options and the service you received at the front desk. Your feedback is valuable, and we'll use it to make necessary improvements for a better guest experience.

2/10 Horrible

Denise, Yuma

Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
They gave away my ADA compliment room I reserved and was confirmed. I’m disabled. Property mgr questioned my disability. Put in back corner of hotel where sketchy people hanging out. I’m elderly as well as disabled. Spent about less than hour there and checked out and asked for a refund. I do not recommend this place.
Séjour de 5 nuits en mars 2024

8/10 Bien

sarah

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Nice, simple room with a nice TV, microwave, mini fridge. Loved the shower! Would stay here again.
Séjour de 2 nuits en mars 2024
Réponse de General Manager le 28 mars 2024
Sarah, we're thrilled to hear you enjoyed your stay with us and found your room comfortable with convenient amenities. Your satisfaction is our priority, and we look forward to welcoming you back for another pleasant stay.

6/10 Satisfaisant

Raymond

Voyage en famille
Les points faibles : Personnel et service et infrastructures et conditions de l’hébergement
Staff said breakfast was 6am-9am. I got up early went to breakfast and maid said they dont open breakfast untill 7am. Staff Completely lied. False advertisements on breakfast, website shows pastries, waffles and bagels. They had none of that, property was not as nice a pictures show, also game room is closed but advertised as open.
Séjour de 1 nuit en mars 2024
Réponse de General Manager le 28 mars 2024
Raymond, we apologize for any confusion regarding breakfast timing and the discrepancies in our advertised amenities. Your feedback is crucial, and we'll address these issues to ensure accuracy and transparency for our guests. We appreciate your understanding and hope for the opportunity to regain your trust in the future.

8/10 Bien

Neil, Vancouver

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Vintage California style! Modern bathrooms and nice fixtures throughout. Friendly staff!
Séjour de 1 nuit en mars 2024
Réponse de General Manager le 22 mars 2024
We're pleased to hear that you appreciated our vintage California style and modern amenities, Neil! Thank you for your kind words about our friendly staff. We're glad you enjoyed your stay and hope to welcome you back for another memorable experience soon.

10/10 Excellent

David

Good
Séjour de 2 nuits en mars 2024
Réponse de General Manager le 22 mars 2024
Thank you for your positive rating, David! We're delighted that you had a good experience with us. We appreciate your feedback and hope to see you again soon.

10/10 Excellent

Tamara

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Great budget hotel with comfortable rooms and friendly staff
Séjour de 1 nuit en mars 2024
Réponse de General Manager le 22 mars 2024
We're thrilled to hear that you found us to be a great budget hotel with comfortable rooms and friendly staff, Tamara! Providing a comfortable and welcoming stay is our priority, and we're glad we met your expectations. We look forward to your next visit.

10/10 Excellent

karen

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements
This is my favorite place when I come to Santa Rosa.
Séjour de 1 nuit en mars 2024
Réponse de General Manager le 19 mars 2024
We're thrilled to be your favorite place in Santa Rosa, Karen! It's wonderful to hear that you enjoy your stays with us. Thank you for choosing us as your home away from home.

10/10 Excellent

Christopher

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mars 2024
Réponse de General Manager le 19 mars 2024
Christopher, Thank you for your rating! We're thrilled you had a great stay with us. We appreciate your feedback and hope to see you again soon.