Dear Valued Guest, It is good to know that you enjoyed your stay with us. We look forward to welcome you back. Kind regards, Eva Moral General Manager

Dear Valued Guest, The positive rating we received reflects the wonderful stay you had. Thank you for being our guest and we look forward to seeing you again. Kind regards, Eva Moral General Manager

Dear Sophie, We are happy that you found our hotel to your liking and do visit us again! Kind regards, Eva Moral General Manager

Dear Valued Guest, Needless to say that I am most concerned to hear that your experience with us did not begin pleasantly at the reception. Please accept our sincere apologies and your valuable feedback will help us to improve. On a positive note, we are glad that Issam has brightened your stay with his pleasant hospitality. Our hotel is located at Little India which is a buzzing historic area that shows off the best of Singapore’s Indian community with rich culture and surrounded by traditional eateries, Hindu temples, spice shops, flower garland vendors and more. With just about 5-minutes walk to the train station, one can easily access to Chinatown, Clarke Quay, Marina Bay Sands and many more places with interesting sightseeing and restaurants. These places are also reachable by cab. We hope the easy accessible of the hotel location will benefit you to explore around the next time you stay with us again. We look forward to your return! Kind regards, Eva Moral General Manager

Dear Valued Guest, It is good to know that you liked the breakfast and the comfy bed. We regret the room size is not up to your expectation but our cosy rooms are well fitted with modern features and functional facilities, which we hoped you have benefited. Our hotel, being located about 5-minutes from the train station has provided easy accessibility to Chinatown, Clarke Quay, Marina Bay Sands with many interesting sightseeing attractions, plus lots of delicious food to explore. These places are also reachable by cab within a short distance. We hope you will enjoy the location more the next time you stay with us. We look forward to welcoming you back again! Kind regards, Eva Moral General Manager

Dear Isabelle, It is good to know that you enjoyed the complimentary piece of cake we prepared. Being a focused service hotel, we do not offer the extensive services and facilities that are offered in our full service properties, thus limited hours of bell boys services are provided and regretfully we do not have a spa facility. We welcome every guests with the Brighthearted hospitality the Hilton Garden Inn is known for and rest assure, there is no ill intent or in any way our intention to make you feel unwelcome, we truly apologized if you feel otherwise. We know where we can improve. Thank yo for sharing your experience and we hope to welcome you back again. Have a beautiful day! Kind regards, Eva Moral General Manager

Dear Valued Guest, The perfect rating from you shows that we have met your expectations. We are glad that you had a pleasant stay and we certainly look forward to your next visit soon! Kind regards, Eva Moral General Manager

Dear Corcy, Thank you for sharing your experience. We appreciate your praise towards the hospitality from our Team Members and noted about your comments. It was a pleasure to have you staying with us and do visit us again. Kind regards, Eva Moral General Manager

Dear Valued Guest, Thank you for your perfect rating. We are happy that you liked the hotel strategic location as well as the hospitality from our Team Members. Do visit us again! Kind regards, Eva Moral General Manager

Dear Valued Guest, Thank you for the great comments and please accept our sincere apology for the inconvenience you encounter as a result of the fire alarm. We do hope this will not affect the good impression of your stay. It was a pleasure to have you with us and we look forward to your next visit. Kind regards, Eva Moral General Manager

Dear Anouk, Like you have mentioned, our hotel is conveniently located, allowing our guests to enjoy the surroundings eateries and attraction which we are happy that you too experienced the same.It was a pleasure to have you with us and we look forward to welcome you back again. Kind regards, Eva Moral General Manager

Dear Claude, We are honestly so flattered to read such lovely compliments on your experience with us and we certainly look forward to having you stay with us during your next trip to Singapore. Kind regards, Eva Moral General Manager

Dear Philippe, It was with great pleasure to know that your stay with us was a perfect one. We certainly look forward to your return. Kind regards, Eva Moral General Manager

Dear Gregoire, The perfect rating from you shows that we have met your expectations. We are glad that you had a pleasant stay and we certainly look forward to your next visit soon! Kind regards, Eva Moral General Manager

Dear Cyrielle, We are happy that our hotel being located at the lively Little India area is your preferred choice of accommodation. We note your comment in regards to the quality of breakfast served and will feedback directly to our kitchen team. Thank you for sharing your valuable feedback as it will help us to improve. We look forward to your next visit. Kind regards, Eva Moral General Manager

Dear Chaouki, We are more than happy to received your great comment about your stay with us. We look forward to your next visit! Kind regards, Eva Moral General Manager

Dear Valued Guest, Thank you for taking a moment to share your experience. I am happy to hear you found the hotel to your liking. However, we are sorry to hear that the pool did not meet your expectation. We hope you will consider staying with us again in the future. Sincerely, Eva Moral General Manager Hilton Garden Inn Singapore Serangoon

Dear Valued Guest, Thank you for taking a moment to share your experience. We look forward to welcoming you back to our hotel in the future. Sincerely, Eva Moral General Manager Hilton Garden Inn Singapore Serangoon

Dear Valued Guest, Thank you for taking a moment to share your experience. I am happy to hear you found the hotel to your liking. We look forward to welcoming you back to our hotel in the future. Sincerely, Eva Moral General Manager Hilton Garden Inn Singapore Serangoon

Dear Valued Guest, Thank you for taking a moment to share your experience. I am happy to hear you found the hotel to your liking. We look forward to welcoming you back to our hotel in the future. Sincerely, Eva Moral General Manager Hilton Garden Inn Singapore Serangoon

Dear Lucinda, Thank you so much for staying with us! It was a pleasure having you and we are happy to see your 5* rating.Kind Regards,Hilton Garden Inn Singapore Serangoon

Dear Juilung, Thank you for taking your time to write this review for us. It disheartens us to know that you had a less than expectational stay with us. Upon understanding of the situation, i understand that you have been in contact with our front desk manager and that you have found your son's suit. We hope that your concern has been resolved and we hope that we would be able to host you in the near future. Best Regards, Hilton Garden Inn Singapore Serangoon

Dear Logan, Thank you for taking your time to feedback to us. We are happy to know that you have enjoyed the hotel's location and your stay. We hope to be able to host you again soon in the future. Best Regards, Hilton Garden Inn Singapore Serangoon

Dear Michael, Thank you for taking your time to write this review for us. We are grateful to know that you had enjoy your stay with us. It disheartened us to know that your experience with us has been less than exceptional and your feedback has been made known to the respective departments and we will be making measures and improvements. We hope to be able to host you again where we will be sure that your stay with us is a brighter and better one. Best Regards, Hilton Garden Inn Singapore Serangoon

Dear Rafael, Thank you for sharing your experience with us. We are heartened to know that you had a delightful stay. We were pleased to have you stay with us and we look forward to seeing you again in the near future! Sincerely,Hilton Garden Inn Singapore Serangoon

Dear Roland, Thank you for taking your time to draft this review for us. It disheartens us to know that your stay with us has been less than exceptional. Your feedback has been brought forward to the relevant department and we would be taking measures in making sure your next stay with us is a better and brighter one. Best Regards, Hilton Garden Inn Singapore Serangoon

Dear Kazue, Thank you so much for staying with us! It was a pleasure having you and we are happy to see your 5* rating.Kind Regards,Hilton Garden Inn Singapore Serangoon

Dear Yao, Thank you for sharing your experience with us. We are heartened to know that you had a delightful stay. We were pleased to have you stay with us and we look forward to seeing you again in the near future! Sincerely,Hilton Garden Inn Singapore Serangoon

Dear Hidekazu, We are delighted to see your positive rating! We look forward to welcoming you back for another getaway.Kind Regards,Hilton Garden Inn Singapore Serangoon

Dear Dang, Thanks for the great 5* rating! We're happy to hear that you enjoyed your time in our hotel. We would love to welcome you back again soon! Kind Regards, Hilton Garden Inn Singapore Serangoon

Dear Robert,Thank you for sharing your experience with us. We are delighted to see your positive rating! We would love to welcome you back again soon.Kind Regards,Hilton Garden Inn Singapore Serangoon

Dear Harpal,Thank you for sharing your experience with us. We are heartened to know that you had a delightful stay. We were pleased to have you stay with us and we look forward to seeing you again in the near future! Sincerely,Hilton Garden Inn Singapore Serangoon

Dear Chidam, Thank you for taking your time to write this review for us ! We truly dishearten us to know that your stay with us was less than expectational.We wish for your understanding that as we are a focused serviced hotel we do not have a bell boy however we do provide luggage trollies for more convenience when transporting the luggage to your room. We look forward on welcoming you back to our hotel. Best Regards, Hilton Garden Inn Singapore Serangoon

Dear Manish, We deeply appreciate you taking your time to craft this review. With such close proximity to the Mass Rapid Transit, we are glad that this has also benefitted your overall stay experience! We always aim to maximize the value to our guests despite the compact room sizes, while never compromising on our Brighthearted Hospitality. We hope to welcome you back for a better and brighter stay in the future!Sincerely,Hilton Garden Inn Singapore Serangoon

Dear Piyusha, Thank you for taking a moment to share your feedback and we are glad to hear you enjoyed your stay. Being located in a rather densely built up neighborhood, we regret our room size disappointed you but we hope the location in this vibrant ethnic enclave with its close proximity to the city centre, MRT stations and many local sights more than made up for it! Being located in a unique ethnic enclave, there is always another hidden gem waiting to be discovered! We look forward to welcoming you back soon for a better and brighter stay!Best Regards, Hilton Garden Inn Singapore Serangoon

Dear Yutaka, Thank you for taking your time to write this review. We are happy to know that you had a good stay with us and as per your concern on the aircon, you are able to contact the front desk for help the next time you stay. We hope to be able to serve you again soon! Best Regards, Hilton Garden Inn Singapore Serangoon

Dear Hans, Thank you for taking a moment to share your feedback and we are glad to hear you enjoyed your stay. Being located in a rather densely built up neighborhood, we regret our room size disappointed you but we hope the location in this vibrant ethnic enclave with its close proximity to the city centre, MRT stations and many local sights more than made up for it! Being located in a unique ethnic enclave, there is always another hidden gem waiting to be discovered! We look forward to welcoming you back soon for a better and brighter stay!Best Regards, Hilton Garden Inn Singapore Serangoon

Dear Marybelle, We deeply appreciate you taking your time to craft this review. With such close proximity to the Mass Rapid Transit, we are glad that this has also benefitted your overall stay experience! We hope to welcome you back for a better and brighter stay in the future!Sincerely,Hilton Garden Inn Singapore Serangoon

Dear Hisayoshi, Thank you for taking a moment to share your feedback and we are glad to hear you enjoyed your stay. Being located in a unique ethnic enclave, there is always another hidden gem waiting to be discovered! We look forward to welcoming you back soon for a better and brighter stay!Best Regards, Hilton Garden Inn Singapore Serangoon

Dear Irene, Thank you for sharing your experience with us. We are heartened to know that you had a delightful stay. We were pleased to have you stay with us and we look forward to seeing you again in the near future! Sincerely,Hilton Garden Inn Singapore Serangoon

Dear Eugene, We deeply appreciate you taking your time to craft this review. With such close proximity to the Mass Rapid Transit, we are glad that this has also benefitted your overall stay experience! We always aim to maximize the value to our guests and never compromising on our Brighthearted Hospitality. We hope to welcome you back for a better and brighter stay in the future!Sincerely,Hilton Garden Inn Singapore Serangoon

Dear Jeffery, Thank you for taking your time to write this review for us. We are happy to know that you have enjoyed your stay with us ad that our staff's service was up to your expectations. Rest assured that your concerns has been flagged to the relevant departments and we hope to be able to serve you again soon! Best Regards, Hilton Garden Inn Singapore Serangoon