Les notes se basent sur un nombre total de 391 avis vérifiés

Ils ont payé. Ils ont séjourné. Nous avons vérifié.
4,2 sur 5
Recommandé par 86 % des clients
4,4 Propreté de la chambre
4,3 Services et personnel
4,3 Confort de la chambre
4,3 Conditions de l'hôtel
Avis Expedia vérifiés
Ils ont payé. Ils ont séjourné. Nous avons vérifié.
5 sur 5
par un voyageur vérifié de Chicago

Great hotel and location for the price

Publié le 21 mai 2016
Les + : Clean, modern rooms. Fairly convenient location just off of Orchard Rd.
Les - : Very minor detail but the staff who hail taxis from the lobby could be friendlier.
Situation : 5-10 minute walk to the Orchard MRT, very close to the Wheellock/Shaw/Tang/Scott's underpass and intersection.
Clean, modern, spacious rooms. Free wi-fi and bottled water (it's the little things that count). The front desk staff and concierge were friendly and knowledgeable. Just off of Orchard Rd. yet just a 5-10 minute walk from the Orchard MRT station - so you get the benefits of a great location without the noise. I would definitely stay here again.
Commentaire laissé par : Direction de l'hôtel
23 mai 2016 par Pan Pacific Orchard, Direction de l'hôtel
Thank you for making the choice to stay with Pan Pacific Orchard. We are glad that you found our rooms not only clean, but well-equipped with modern amenities. We are also glad that you enjoyed the convenience of staying at our hotel, which is near the main Orchard Road shopping district and a short walk away from public and private transportation. We look forward to your next visit to the hotel and as always, continue to be at your service. Warmest regards, Craig Syphers General Manager
5 sur 5
par un voyageur vérifié de Mumbai

Nice & comfortable hotel very near Orchard Rd.

Publié le 20 mai 2016
Les + : - Excellent location near Orchard Rd - Excellent & helpful staff - Very Clean
Situation : Lots of Shopping nearby at Orchard Road
Stayed 6 nights...very comfortable stay...excellent & helpful staff
Commentaire laissé par : Direction de l'hôtel
24 mai 2016 par Pan Pacific Orchard, Direction de l'hôtel
Thank you for making the choice to stay with Pan Pacific Orchard. We are glad that you found our rooms not only clean, but well-equipped with modern amenities. We are also glad that you enjoyed the convenience of staying at our hotel, which is a mere stone's throw away from the main Orchard Road shopping district and a short walk away from public and private transportation. We hope to welcome you back to the hotel in the near future. Warmest regards, Craig Syphers General Manager
5 sur 5
par un voyageur vérifié de los angeles usa ca

Nice hotel close to shopping centers

Publié le 17 mai 2016
Nice hotel close to shopping centers and tourist spots
Commentaire laissé par : Direction de l'hôtel
18 mai 2016 par Pan Pacific Orchard, Direction de l'hôtel
Thank you for making the choice to stay with Pan Pacific Orchard. We are glad that you enjoyed the convenience of staying at our hotel, which is a mere stone's throw away from the main Orchard Road shopping district and a short walk away from public and private transportation. We look forward to seeing you again and as always, continue to be at your service. Warmest regards, Craig Syphers General Manager
1 sur 5
par un voyageur vérifié

Good location

Publié le 11 mai 2016
Hotel close to Orchard Rd. Room service was average on the nights dinner was ordered. On checkout reception neglected to mention room charges weren't charged on credit card and would be deducted from room deposit which was paid by credit card. Found this out after chasing up our room deposit refund after leaving Singapore almost 5 days later. An apology was provided there was a delay of a few days. After 2.5 weeks we're still pursuing the remainder of the room deposit where now the hotel claims there are issues with the bank of our credit card. The only entry on the credit card statement is the room deposit for 3 nights from the hotel on the first night stay.
Commentaire laissé par : Direction de l'hôtel
16 mai 2016 par Pan Pacific Orchard, Direction de l'hôtel
Thank you for making the choice to stay with Pan Pacific Orchard. We are glad that you enjoyed the convenience of staying at our hotel, which is near the main Orchard Road shopping district and a short walk away from public and private transportation. We are regretful that your recent visit has fallen short of expectations and wish to share that it is certainly not in line with the level of service that we strive to achieve at Pan Pacific Orchard. Your comments have been highlighted to the respective teams to ensure we do not allow similar incidents to re-occur. I hope that you will not let this deter you from visiting us again and we look forward to welcoming you back to Pan Pacific Orchard. Warmest Regards, Craig Syphers General Manager
4 sur 5
par un voyageur vérifié

It's not value for money

Publié le 9 mai 2016
Not a bad experience, but wasn't the best either. It's no way a 5 star hotel
Commentaire laissé par : Direction de l'hôtel
13 mai 2016 par Pan Pacific Orchard, Direction de l'hôtel
Thank you for making the choice to stay with Pan Pacific Orchard. We are regretful that your recent visit has fallen short of expectations and wish to share that it is certainly not in line with the level of service that we strive to achieve at Pan Pacific Orchard. I hope that you will not let this deter you from visiting us again and we look forward to welcoming you back to Pan Pacific Orchard. Warmest Regards, Craig Syphers General Manager
4 sur 5
par un voyageur vérifié de H

mrtオーチャード駅から歩いていける

Publié le 7 mai 2016
近くにmrtの駅があると言えるのでどこへ行くにしても便利だと思います。ホテル自体もとても綺麗で快適でした。
Commentaire laissé par : Direction de l'hôtel
9 mai 2016 par Pan Pacific Orchard, Direction de l'hôtel
Thank you for making the choice to stay with Pan Pacific Orchard. We are glad that you enjoyed the convenience of staying at our hotel, which is a mere stone's throw away from the main Orchard Road shopping district and a short walk away from public and private transportation. We hope that you will return to Pan Pacific Orchard, as we will certainly welcome the chance to impress you again! Warmest regards, Craig Syphers General Manager
5 sur 5
par un voyageur vérifié

very nice staff, very convenient to Metro

Publié le 3 mai 2016
Les + : convenience
Les - : breakfast
Situation : good enough
It's just good. If you want to be a nice and convient hotel in Paris, that is one of the best choices
Commentaire laissé par : Direction de l'hôtel
5 mai 2016 par Pan Pacific Orchard, Direction de l'hôtel
Thank you for making the choice to stay with Pan Pacific Orchard. We are glad that you enjoyed the convenience of staying at our hotel, which is a mere stone's throw away from the main Orchard Road shopping district and a short walk away from public and private transportation. We hope that you will return to Pan Pacific Orchard, as we will certainly welcome the chance to impress you again! Warmest regards, Craig Syphers General Manager
4 sur 5
par un voyageur vérifié de Melbourne

Great location

Publié le 28 avr. 2016
Spot on, highly recommend this hotel. Great location, staff very efficient.
Commentaire laissé par : Direction de l'hôtel
4 mai 2016 par Pan Pacific Orchard, Direction de l'hôtel
Thank you for making the choice to stay with Pan Pacific Orchard. Thank you for taking the time to post your wonderful review. We look forward to seeing you again and as always, continue to be at your service. Warmest regards, Craig Syphers General Manager
3 sur 5
par un voyageur vérifié de australia

Close to main road, Orchard

Publié le 24 avr. 2016
Original room we checked into wasn't up to standards. Went down to reception to ask for them to clean the room. They changed and upgraded the room type for us instead.
Commentaire laissé par : Direction de l'hôtel
26 avr. 2016 par Pan Pacific Orchard, Direction de l'hôtel
Thank you for making the choice to stay with Pan Pacific Orchard and taking the time to post the review on your recent stay. We look forward to seeing you again and as always, continue to be at your service.\ Warmest regards, Craig Syphers General Manager
3 sur 5
par un voyageur vérifié de ACT, Australia

Pleasant stay

Publié le 23 avr. 2016
Stayed for one night in transit with my husband and infant. Booked a club room as we got a good deal which made this hotel value for money. Room was spacious and clean. Service was good with nice little touches - for example the baby crib came with a nice selection of baby toiletries. Location is great - about a 5 minute walk to Orchard rd where there is great shopping and numerous eateries. Ate at the restaurant for dinner and breakfast. For dinner we had the buffet which was underwhelming - many of the dishes were cold. Breakfast buffet was good with lots of variety.
Commentaire laissé par : Direction de l'hôtel
26 avr. 2016 par Pan Pacific Orchard, Direction de l'hôtel
Thank you for making the choice to stay with Pan Pacific Orchard. We are glad that you found our rooms not only clean, but well-equipped with modern amenities. We are also glad that you enjoyed the convenience of staying at our hotel, which is a mere stone's throw away from the main Orchard Road shopping district and a short walk away from public and private transportation. We look forward to seeing you again and as always, continue to be at your service. Warmest regards, Craig Syphers General Manager