Extérieur

Avis sur Sonesta ES Suites Sunnyvale

3 out of 5
Sonesta ES Suites Sunnyvale
900 Hamlin Court, Sunnyvale, CA

Avis

9,0

Merveilleux

Note des voyageurs de 10 (Excellent), d’après 241 avis sur 369." "
Note des voyageurs de 8 (Bien), d’après 89 avis sur 369." "
Note des voyageurs de 6 (Satisfaisant), d’après 18 avis sur 369." "
Note des voyageurs de 4 (Médiocre), d’après 6 avis sur 369." "
Note des voyageurs de 2 (Horrible), d’après 15 avis sur 369." "

9,2/10

Propreté

9,0/10

Personnel et service

8,8/10

Équipements

9,0/10

Infrastructures et conditions de l’hébergement

9,2/10

Écoresponsabilité

Avis

8/10 Bien

Christelle

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Dommage que l’on ne puisse pas régler en espèces. Le petit déjeuner était délicieux
Séjour de 3 nuits en septembre 2023
Réponse de Customer Service le 19 sept. 2023
Christelle, c'est merveilleux de savoir que vous avez apprécié le délicieux petit-déjeuner du Sonesta ES Suites Sunnyvale. Nous regrettons cependant que le mode de paiement ne vous ait pas entièrement satisfait. Nous comprenons que la possibilité d'utiliser des espèces comme mode de paiement peut être préférable dans certains cas, et nous prendrons certainement en compte vos commentaires alors que nous continuons à nous efforcer d'offrir la plus grande commodité à nos clients. Nous espérons avoir l'occasion de vous accueillir à nouveau au Sonesta ES Suites Sunnyvale à l'avenir et nous nous efforçons d'améliorer toutes les facettes de notre expérience client. Merci d'avoir pris le temps de partager votre précieux avis.

10/10 Excellent

Renaud

Voyage en famille
Les points forts : Propreté et confort de la chambre
Très bon rapport qualité prix
De passage Pour 1 nuit nous avons été très agréablement surpris par l’hôtel : chambre spacieuse pour 5 ( 2 coins nuit avec salle de bain, cuisine et salon) espace piscine spa très agréable, petit dej copieux ( gaufres fruits et vrai jus de fruit) et enfin un accueil très sympathique: je recommande
Séjour de 1 nuit en septembre 2022

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre

10/10 Excellent

Eric, Valbonne, France

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Staybridge Suites à Sunnyvale: Super en famille
La suite était très bien, avec deux chambres, un salon et une cuisine toute équipée, qui nous a permis de cuisiner sur place facilement. L'équipement de l'hôtel était bien, avec piscine, jacuzzi, laverie, salle de gym, ... Silicon Valley oblige, la Wifi marchait sans aucun problème. Cerise sur le gâteau, les petits déjeuners gratuits étaient plutôt bien, et trois soirs par semaine (du mardi au jeudi), on avait aussi droit à un dîner offert. Avec tout ça, ça vaut vraiment le coup de prendre cet hôtel quand on voyage avec plusieurs enfants.

10/10 Excellent

Maria

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The spacious and separate rooms each room with own bathroom, iron & ironing board, and all the amenities it provides, oh the breakfast was amazing. I loved the coffee, and my granddaughters loved the apple juice.
Séjour de 5 nuits en mars 2024
Réponse de Customer Service le 13 mars 2024
Maria, your positive comments about Sonesta ES Suites Sunnyvale bring cheer to us! We are glad to know you appreciated the roomy accommodations with convenient amenities. It's wonderful to hear that our delicious breakfast, particularly the coffee and apple juice, left a memorable impact on your granddaughters. We embrace the opportunity to make every family member's stay enjoyable and are thrilled to have exceeded your expectations. Come back soon for another delightful experience!

10/10 Excellent

nicole

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Nice hotel, only bad thing is if ypur room is on top floor tou have to climb the stairs. But overall worth the climb for the room
Séjour de 2 nuits en février 2024
Réponse de Customer Service le 20 févr. 2024
Nicole, it's fantastic to hear that you enjoyed your stay at the Sonesta ES Suites Sunnyvale, despite the challenge of reaching the top floor. We appreciate your understanding and are delighted you found the room worth the climb. Your feedback is of great value. Looking forward to your next visit!

10/10 Excellent

Michele

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Breakfast can't be beat!
Séjour de 4 nuits en février 2024
Réponse de Customer Service le 13 févr. 2024
Michele, thank you for sharing your favorable impressions of breakfast at Sonesta ES Suites Sunnyvale. It's truly pleasing to discover that our morning offerings left a lasting positive impression. We look forward to delighting you with another unbeatable breakfast during your next visit.

8/10 Bien

T.H.

Séjour de 1 nuit en janvier 2024
Réponse de Customer Service le 23 janv. 2024
T.H., thank you for choosing Sonesta ES Suites Sunnyvale for your stay and for sharing a positive rating. It's fantastic to know you enjoyed our services. If there were any areas where you felt there was room for improvement, feel free to share those specifics with us. We hope to host you again soon.

10/10 Excellent

Cesar

Voyage en famille
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en janvier 2024
Réponse de Customer Service le 22 janv. 2024
Cesar, your high rating for Sonesta ES Suites Sunnyvale is greatly appreciated. We are most delighted that you enjoyed your stay with us and hope to welcome you back again soon!

8/10 Bien

Tina, Lone Tree

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Room was spacious and clean. Enjoyed having a full kitchen, sink and counter top. Fitness room was adequate. Decent breakfast everyone morning. Staff were friendly and helpful. I am taking away a couple of stars because I'm not sure why we have to pay for self-parking. Also, there were some sketchy characters hanging out on the parking lot in the evenings, as well as homeless right across the street from the hotel.
Séjour de 6 nuits en janvier 2024
Réponse de Customer Service le 20 janv. 2024
Tina, we're glad to hear you found the spacious suite with full kitchen to your liking at Sonesta ES Suites Sunnyvale, and appreciated our fitness amenities and morning breakfast offerings. It's also great to know our team members made a positive impression. As for the parking fee and safety concerns you mentioned, we deeply regret any discomfort experienced and will certainly relay these points to the appropriate department for evaluation. Thank you for your feedback. We hope for the chance to welcome you back to offer an improved experience.

6/10 Satisfaisant

Sang Uk

Voyage en couple
Les points forts : Personnel et service
Séjour de 3 nuits en janvier 2024
Réponse de Customer Service le 17 janv. 2024
Thank you for the feedback, SangUk.We strive to share a pleasant experience with all of our guests. We do hope to see you again soon so we can share a more positive encounter with you.

10/10 Excellent

Jake

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very nice. Excellent staff. A bit awkward to get around and find the room. Perfect for extended stay.
Séjour de 1 nuit en janvier 2024
Réponse de Customer Service le 13 janv. 2024
Jake, thank you for your kind words about Sonesta ES Suites Sunnyvale. We're elated that our excellent team members made your stay enjoyable. We acknowledge your comment regarding the layout of our hotel and appreciate your patience in finding your room. Your commendation on our suitability for extended stays is greatly appreciated. We eagerly await your next visit.

10/10 Excellent

Kia

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very friendly staff, room was clean and up-to-date, and the area was convenient for our purposes. Will definitely stay at a Sonesta again!
Séjour de 3 nuits en décembre 2023
Réponse de Customer Service le 26 déc. 2023
Kia, thanks for sharing your positive experience at Sonesta ES Suites Sunnyvale. It's great to know our team members provided friendly service and you appreciated the cleanliness and modern features of your room. Furthermore, we're thrilled the location suited your needs. We eagerly look forward to your return visit.

2/10 Horrible

Kathy

Séjour de 4 nuits en décembre 2023
Réponse de Customer Service le 15 janv. 2024
We appreciate your feedback, Kathy.We regret that your time with us didn't meet your expectations. We hold ourselves to a higher standard so we do hope you allow us the opportunity to share a more positive experience with you soon.

10/10 Excellent

Franklin

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 4 nuits en décembre 2023
Réponse de Customer Service le 21 déc. 2023
Franklin, thank you for taking the time to leave us a perfect score. At Sonesta ES Suites Sunnyvale, your rating was like music to our ears. We hope that your experience will send you back our way, as we look forward to welcoming you back next time.

6/10 Satisfaisant

Kirk, La Quinta

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Did not like paying for parking.
Séjour de 2 nuits en décembre 2023
Réponse de Customer Service le 20 déc. 2023
Kirk, your feedback is appreciated. It's unfortunate to hear you were not fully satisfied with the parking arrangements. Your experience matters, and we plan to use feedback such as yours in our ongoing efforts to improve guest satisfaction. We hope to have the chance to provide a more seamless stay in the future.

10/10 Excellent

Voyageur vérifié

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
It is always a great stay. I've come back multiple times.
Séjour de 2 nuits en décembre 2023
Réponse de Customer Service le 19 déc. 2023
Thank you for your continued loyalty to Sonesta ES Suites Sunnyvale. We are thrilled to hear that your stay with us has always met your expectations and you've enjoyed returning. Looking forward in anticipating your next visit.

10/10 Excellent

Gina

Séjour de 5 nuits en décembre 2023
Réponse de Customer Service le 17 déc. 2023
Thanks for the perfect rating, Gina! We can't wait to see you again soon for another amazing experience at Sonesta ES Suites Sunnyvale. Have a great day!

8/10 Bien

ICHIRO

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en octobre 2023
Réponse de Customer Service le 17 déc. 2023
Thank you for the 4-star rating, Ichiro!It's pleasing to know we've left you with a great impression. We can't wait to see you again soon so we can share an even better experience with you at Sonesta ES Suites Sunny. Thank you again for sharing!

10/10 Excellent

Gloria

Séjour de 2 nuits en décembre 2023
Réponse de Customer Service le 13 janv. 2024
Gloria, we're thrilled to note your high rating for Sonesta ES Suites Sunnyvale. It's immensely satisfying to see that our efforts to provide an excellent stay have been recognized. We eagerly anticipate your return in the future for another wonderful experience.

10/10 Excellent

Zev, Fremont

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Was a great day. I loved that the spacious for the prices. A 2 bedroom, 2 Bath. Living room 3TVs. And a good price
Séjour de 1 nuit en novembre 2023
Réponse de Customer Service le 1 déc. 2023
Zev, it's delightful to know you had a terrific day at Sonesta ES Suites Sunnyvale. We're glad the roomy two-bedroom suite with three TVs provided great value for you. Your positive comments truly make our day. We look forward to hosting your next stay in Sunnyvale!

10/10 Excellent

Michael

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en novembre 2023
Réponse de Customer Service le 28 nov. 2023
Michael, it's fantastic to know you had a stellar experience at Sonesta ES Suites Sunnyvale! The team appreciates your generous rating and we're thrilled to have met your expectations. We can't wait to welcome you back for another memorable experience!

10/10 Excellent

Steven

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Will definitely be back
I just wanted to thank Britney for welcoming us in and being so helpful. We stayed in room 1613. Room was spacious and clean. I can say that we will definitely be booking here again. Breakfast was definitely on point.
Séjour de 1 nuit en novembre 2023
Réponse de Customer Service le 20 nov. 2023
Steven, we're thrilled to hear about your exceptional experience at Sonesta ES Suites Sunnyvale. It's wonderful that you found your room to be roomy and well-maintained. Britney, along with the rest of our team members, truly enjoyed helping make your stay special. We're also glad you enjoyed our breakfast offerings. We eagerly await your return for another fantastic stay.

10/10 Excellent

Anita

Felt like home. Very comfortable. Outdoor BBQ and fire pit was a bonus. Breakfast, coffee every morning. Would highly recommend.
Séjour de 9 nuits en novembre 2023
Réponse de Customer Service le 13 nov. 2023
Anita, it's wonderful to hear that your stay at Sonesta ES Suites Sunnyvale evoked feelings of comfort and a homely atmosphere. Our outdoor amenities and daily breakfast offerings are indeed designed to enrich your stay. We greatly appreciate your high recommendation and we would be delighted to welcome you back in the near future.

10/10 Excellent

TONY

Voyage en famille, Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The rooms in the hotel were clean, but the rooms are a bit small
Séjour de 1 nuit en novembre 2023
Réponse de Customer Service le 8 nov. 2023
Thank you for the excellent review, Tony!It's lovely you had such a pleasant experience at Sonesta ES Suites Sunnyvale! We strive to offer top-notch service and comfort for all of our guests. We're happy you appreciated our clean accommodations so much. Our team takes great care to properly refresh all rooms and your praise lets us know we're succeeding!We look forward to hosting you again soon for another amazing experience!

10/10 Excellent

TONY

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Overall I like the room that I stayed at except it is a bit smaller room
Séjour de 1 nuit en novembre 2023
Réponse de Customer Service le 3 nov. 2023
Tony, thank you for choosing Sonesta ES Suites Sunnyvale. We're pleased you enjoyed the room, despite it being a bit cozy for your taste. We hope to see you back soon, maybe you'd like to explore one of our larger rooms next time.

10/10 Excellent

Nicole, Larkspur

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Staff were all really friendly, great breakfast options!
Séjour de 2 nuits en octobre 2023
Réponse de Customer Service le 3 nov. 2023
Nicole, thank you for sharing such positive feedback about your visit to Sonesta ES Suites Sunnyvale. We're encouraged by your appreciation of our cordial team members and diverse breakfast spread. Looking forward to making your next stay even more enjoyable.

10/10 Excellent

MANISH

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en octobre 2023
Réponse de Customer Service le 30 oct. 2023
Manish, thanks for this glowing review. We're thrilled to know that you had a five-star experience at Sonesta ES Suites Sunnyvale. Your satisfaction means the world to us, and we hope to welcome you back for another great stay in the future.

10/10 Excellent

Voyageur vérifié

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en octobre 2023
Réponse de Customer Service le 23 oct. 2023
We appreciate the perfect rating you have given Sonesta ES Suites Sunnyvale! Thank you for choosing us. We hope to welcome you back in the near future.

10/10 Excellent

Tricia

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great 2 bedroom free upgraded was well appreciated. Nice new clean towels and comfy pillows. Appreciate having both soft and form pillows. Good breakfast to start the day was also very much appreciated
Séjour de 1 nuit en septembre 2023
Réponse de Customer Service le 29 sept. 2023
Tricia, it's a delight to know that your visit to Sonesta ES Suites Sunnyvale exceeded your expectations. We're thrilled that you found the complimentary upgrade to a two-bedroom suite enjoyable and appreciated the cleanliness and comfort of our amenities.Providing both soft and firm pillows is just one of the small ways we work to ensure the utmost comfort for our guests, so it's fantastic to hear this detail did not go unnoticed. Similarly, we understand the importance of starting the day off right with a good breakfast, and we're so pleased to note you also appreciated this aspect.It's always our aim to create a welcoming environment for our guests at Sonesta ES Suites Sunnyvale, and your review certainly tells us we're on the right track. Thank you for sharing your experience. We look forward to the pleasure of welcoming you back in the future.

6/10 Satisfaisant

Voyageur vérifié

Voyage en famille
Les points forts : Propreté et personnel et service
Les points faibles : Confort de la chambre
The AC was not cool enough
Séjour de 1 nuit en septembre 2023
Réponse de Customer Service le 25 sept. 2023
Greetings. We sincerely regret to hear that the air conditioning system did not meet expectations during your stay. Our priority is to maintain a comfortable and pleasant atmosphere for our guests, so we are disheartened to learn about your less than ideal experience. Please rest assured that maintaining our facilities at the highest standard is of utmost importance to us and we promise to put your feedback into action right away. With that, we hope that we may have another opportunity to better serve you in the future.

8/10 Bien

Tamara

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 4 nuits en septembre 2023
Réponse de Customer Service le 24 sept. 2023
Thank you for the 4-star rating, Tamara!We are delighted to see that you had a wonderful time at Sonesta ES Suites Sunnyvale. We're so glad that you felt nicely accommodated during your stay, and we look forward to a future visit from you!

10/10 Excellent

Voyageur vérifié

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 6 nuits en septembre 2023
Réponse de Customer Service le 20 sept. 2023
We sincerely appreciate the perfect rating score given for your stay at Sonesta ES Suites Sunnyvale. It warms our hearts to see our hard work reflected in such positive feedback. Our team always strives to make every guest's stay as comfortable and pleasurable as possible, and it's comforting to know that their efforts are appreciated. We are eagerly looking forward to serving you again.

2/10 Horrible

Alisi

Les points faibles : Personnel et service
Séjour de 3 nuits en septembre 2023
Réponse de Customer Service le 13 sept. 2023
Alisi, we regret to hear that your recent stay did not meet your expectations. We scrutinize every aspect of our services to ensure future experiences exceed your expectations. We truly hope we'll have an opportunity to serve you again.

8/10 Bien

Hidekazu

Séjour de 4 nuits en août 2023
Réponse de Customer Service le 25 sept. 2023
Thank you for the great rating, Hidekazu!It's wonderful we could provide a pleasant experience for you. We care about the happiness of our guests so we look forward to hosting you again soon at Sonesta ES Suites Sunnyvale. We'd like to share an even better experience with you soon.

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en août 2023
Réponse de Customer Service le 31 août 2023
Thanks for the outstanding rating!We're delighted your time at Sonesta ES Suites Sunnyvale was so amazing! We strive for excellence. We look forward to hosting you again soon so we can share another fantastic experience with you.

10/10 Excellent

WILLIAM

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Another great stay!
This hotel is a great representation of the quality of service to be expected to receive from a Sonesta ES property! From the room, to the amenities including the great breakfast, we have never had a complaint one!
Séjour de 1 nuit en août 2023
Réponse de Customer Service le 15 août 2023
William, it's truly heartening to hear such positivity in your review. We strive to uphold the high standards of hospitality that Sonesta ES Suites Sunnyvale represents and it's heartwarming to know we've met these expectations.The high quality you've mentioned, be it the comfort of the room or the range of amenities, is what we take pride in at our property. We're delighted to learn that these aspects engrossed your stay.Moreover, the mention of our breakfast offerings reassures us that we're providing a gastronomic start to your day, which is an integral part of our effort to create a memorable experience.It is our utmost satisfaction that your experiences have been void of complaints. We are eager to have the opportunity to welcome you back for another stay filled with exceptional moments. We'll continue to strive and enhance the quality of our services to ensure your future visits are as perfect as the last one.

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
The Best nda West!¡! Extremely Clean,Comfortable.
Very good experienced & Knowledgeable Staff & Very helpfull at all times Day or Night.
Séjour de 1 nuit en août 2023
Réponse de Customer Service le 14 août 2023
It's heartening to know that you found our team members at Sonesta ES Suites Sunnyvale to be knowledgeable and always ready to assist you, irrespective of the time of day. Your kind compliments highlight their dedication to providing excellent service that enhances our guests' experiences. Here at Sonesta ES Suites Sunnyvale, we cherish these positive interactions and continually strive to offer top-tier service and assistance to our guests. It's always our goal to make your stay comfortable and convenient. We hope to welcome you back soon for another exceptional and supportive encounter.

8/10 Bien

Peter

Voyage en famille
Les points forts : Propreté, personnel et service, confort de la chambre
Séjour de 2 nuits en août 2023
Réponse de Customer Service le 9 août 2023
Thank you for the positive rating, Peter!It's great your time at Sonesta ES Suites Sunnyvale was so pleasant! We strive for excellence so we look forward to hosting you again soon for an even better experience.Thanks again for the feedback!

10/10 Excellent

Esther

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great breakfast and cordial staff
Séjour de 4 nuits en juillet 2023
Réponse de Customer Service le 4 août 2023
Thank you for the wonderful review, Esther!It's excellent your time at Sonesta ES Suites Sunnyvale was so lovely. Breakfast is the most important meal of the day and we're thrilled that you enjoyed our mouthwatering breakfast selection. We're delighted our team made you feel so welcome and valued during your time in our hotel. We endeavor to go above and beyond to ensure our guests have a memorable experience. That's what we like to see! We can't wait to host you again soon so we can share another great experience with you soon!Have a beautiful day!

10/10 Excellent

Kurt

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great value with a two room suite that gave us plenty of room for 3 people to get ready for a concert. Kitchenette was also nice and great pool and bbq area outside. Breakfast was an added bonus.
Séjour de 1 nuit en juillet 2023
Réponse de Customer Service le 31 juil. 2023
Thanks for the great review, Kurt!It's wonderful you enjoyed your stay at Sonesta ES Suites Sunnyvale so much! We strive for excellence so we're thrilled you appreciated not only our kitchenette and great outside areas, but also our breakfast offerings! Your praise lets us know we're doing our job!We can't wait to host you again soon for another amazing experience! Have a fantastic day!

10/10 Excellent

Melissa

Voyage en famille
Les points forts : Personnel et service, infrastructures et conditions de l’hébergement, confort de la chambre
Séjour de 6 nuits en juillet 2023
Réponse de Sonesta ES Sunnyvale le 26 juil. 2023
Thank you for your wonderful feedback. We are happy you enjoyed your stay. We hope to see you again!

8/10 Bien

Lee

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
We love the two bedroom suite. Each one has its own bathroom. The only thing I didn’t like is the toilet. It’s too low. The breakfast buffet is excellent! Will definite call back!
Séjour de 2 nuits en juillet 2023
Réponse de Sonesta ES Sunnyvale le 22 juil. 2023
Thank you for taking the time to share your feedback regarding your experience with Sonesta ES Suites Sunnyvale. Your comments are important to us, as they provide us an opportunity to better serve you. I have shared them with the team to see how we can improve the overall experience moving forward. We look forward to seeing you again!

10/10 Excellent

Joanne

Voyage en famille
Les points forts : Propreté et infrastructures et conditions de l’hébergement
the environment and staff were nice and comfortable felt like at home when traveling ! wish we could get new towels everyday !
Séjour de 4 nuits en juillet 2023
Réponse de Sonesta ES Sunnyvale le 20 juil. 2023
Thank you for taking the time to share your wonderful comments regarding your experience with Sonesta ES Suites Sunnyvale. I have shared it with the team to see how we can improve the overall experience moving forward.

10/10 Excellent

Benjamin

Voyage en famille avec de jeunes enfants, Voyage en famille
Les points forts : Propreté
Great location. Great price. Super friendly staff. Clean rooms. Heated pool and hot tub. We stayed here with our two kids (2yo and 6yo) and thoroughly enjoyed our stay. Highly recommend to traveling families. Complementary breakfast is a huge plus also.
Séjour de 4 nuits en juillet 2023
Réponse de Sonesta ES Sunnyvale le 20 juil. 2023
Thank you for taking the time to share your feedback regarding your experience with Sonesta ES Suites Sunnyvale and your wonderful comments. I have shared them with the team to see how we can improve the overall experience moving forward.

8/10 Bien

Isao

Voyage en famille
Les points forts : Infrastructures et conditions de l’hébergement
Les points faibles : Personnel et service
Séjour de 6 nuits en juin 2023
Réponse de Sonesta ES sunnyvale le 20 juil. 2023
Thank you for taking the time to share your feedback regarding your experience with Sonesta ES Suites Sunnyvale. I am sorry we were not able to exceed your expectations. I have shared them with the team to see how we can improve the overall experience moving forward.

2/10 Horrible

Roger

Séjour de 1 nuit en juin 2023
Réponse de Sonesta ES Sunnyvale le 20 juil. 2023
Thank you for taking the time to share your feedback regarding your experience with Sonesta ES Suites Sunnyvale. I am sorry we were not able to exceed your expectations. Your feedback is important to us, as they provide us an opportunity to better serve you. I have shared them with the team to see how we can improve the overall experience moving forward.

8/10 Bien

Trista

Séjour de 1 nuit en mai 2023
Réponse de Sonesta ES Sunnyvale le 20 juil. 2023
Thank you for taking the time to share your feedback regarding your experience with Sonesta ES Suites Sunnyvale. I am sorry we were not able to exceed your expectations. Your feedback is important to us, as they provide us an opportunity to better serve you. I have shared them with the team to see how we can improve the overall experience moving forward.

10/10 Excellent

Michael, Sunnyvale

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
The units are nice, quiet and maintained. The staff are great and very friendly.
Séjour de 3 nuits en mai 2023
Réponse de Sonesta ES Sunnyvale le 20 juil. 2023
Thank you for taking the time to share your feedback regarding your experience with Sonesta ES Suites Sunnyvale. Your comments are important to us, as they provide us an opportunity to better serve you. I have shared them with the team to see how we can improve the overall experience moving forward.

10/10 Excellent

Katelyn

Séjour de 3 nuits en mai 2023
Réponse de Sonesta ES Sunnyvale le 20 juil. 2023
Thank you for taking the time to share your feedback regarding your experience with Sonesta ES Suites Sunnyvale. Your feedback is important to us, as they provide us an opportunity to better serve you. I have shared them with the team to see how we can improve the overall experience moving forward.