2 piscines extérieures, parasols de plage, chaises longues

Avis sur Angkor Palace Resort & Spa

5 out of 5
Angkor Palace Resort & Spa
No 555 Phum Kruos, Khum Svay Dangkum, Siem Reap

Avis

9,2

Merveilleux

Note des voyageurs de 10 (Excellent), d’après 652 avis sur 1000." "
Note des voyageurs de 8 (Bien), d’après 298 avis sur 1000." "
Note des voyageurs de 6 (Satisfaisant), d’après 39 avis sur 1000." "
Note des voyageurs de 4 (Médiocre), d’après 6 avis sur 1000." "
Note des voyageurs de 2 (Horrible), d’après 5 avis sur 1000." "

9,4/10

Propreté

9,2/10

Personnel et service

9,2/10

Équipements

9,0/10

Infrastructures et conditions de l’hébergement

Avis

10/10 Excellent

Stephanie

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Magnifique
Tres bel hotel disposant d'un service de qualite.
Séjour de 2 nuits en janvier 2020
Réponse de Sopheak Jackson le 13 janv. 2020
Dear Stephanie Greetings from Angkor Palace Resort & Spa, Siem Reap, Cambodia. Thank you very much for choosing our resort for your accommodation, and taking your time to share your feedback staying with us recently. We are happy to hear that we are a nice hotel with the quality service provider in your experience. Thank you very much for your positive review for our resort. We trust you and your family are well. Do let us know when you plan to return so that we can look after your accommodation requirements. Best regards, Sopheak Jackson E-Commerce Manager Angkor Palace Resort & Spa, 5-star luxury resort in Siem Reap, Cambodia

8/10 Bien

RENE

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 5 nuits en novembre 2019
Réponse de S.Jack le 11 déc. 2019
Dear RENE Greetings to you from Angkor Palace Resort & Spa, Siem Reap, Cambodia. Thank you very much for choosing our hotel for your accommodation recently, and taking your time to share your positive full score for our hotel. Even no comment, but we appreciate and strongly believe that you had spent a wonderful holiday at our hotel. We trust you are well. If you plan to return to Siem Reap, we wish to see you back to visit us, we will look after your accommodation as requirements. Best regards, Angkor Palace Resort & Spa, the 5-star luxury hotel in Siem Reap, Cambodia.

8/10 Bien

Julie

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Un bel hôtel à l'écart de la ville
Hôtel calme et spacieux, à l'écart de la ville, très appréciable. Dommage que le service de navette gratuite soit limité: il ne fonctionne que le soir de 19h à 23h à raison d'une seule navette par heure et est souvent plein (12 places dans la navette uniquement pour un hôtel de cette envergure !). Bien sûr, les déplacements en tuk tuk sont peu onéreux (3$ pour aller au centre ville), mais si l'hôtel propose un vrai service de navette, il faut qu'il soit mis en place de façon efficace. L'hôtel a deux grandes et très belles piscines très agréables également, dommage que l'une d'entre elle était fermée lors de notre séjour. Enfin, nous avons été logés dans une aile extrême de l'hôtel (alors que l'hôtel était loin d'être rempli), nous n'avons pas compris pourquoi ... Bon point cependant pour le personnel, très gentil et très à l'écoute.
Séjour de 6 nuits en août 2019
Réponse de S.Jack le 27 août 2019
Dear Julie Greetings from Angkor Palace Resort & Spa, Siem Reap, Cambodia Thank you for choosing our resort for your stay and leaving a positive review to highlighting our resort staff, service, and facilities We appreciated your comment. We do believe that you are doing good. We wish to see you back to visit our resort again in the future. Best regards, Angkor Palace Resort & Spa, 5-star luxury resort in Siem Reap, Cambodia

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 4 nuits en février 2019
Réponse de S.Jack le 1 avr. 2019
Dear Value Guest Greetings to you from Angkor Palace Resort & Spa, Siem Reap, Cambodia. Thank you very much for choosing our resort for your accommodation recently, and taking your time to share your positive score for our resort. We appreciate it even no comment, and we strongly believe that you had spent holiday at our resort and it has been wonderful. We trust you are well. If you plan to return to Siem Reap, we wish to see you back to visit us, we will look after your accommodation as requirements. Best regards, Angkor Palace Resort & Spa, Siem Reap, Cambodia.

10/10 Excellent

Voyageur vérifié

Séjour de 5 nuits en décembre 2018
Réponse de Sopheak Jackson le 2 janv. 2019
Dear Value Guest Greetings to you from Angkor Palace Resort & Spa, Siem Reap, Cambodia. Thank you very much for choosing our resort for your accommodation recently, and taking your time to share your positive score for our resort. We appreciate it even no comment, and we strongly believe that you had spent holiday at our resort and it has been wonderful. We trust you are well. If you plan to return to Siem Reap, we wish to see you back to visit us, we will look after your accommodation as requirements. Best regards, Angkor Palace Resort & Spa, Siem Reap, Cambodia.

10/10 Excellent

Voyageur vérifié

Voyage en famille avec de jeunes enfants, Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Hôtel de grande qualité et le personnels d’une extrême gentillesses et de disponibilités, un réveillon de Noël très agréable avec un excellent buffet et spectacle et la piscine qui a fait fureur chez ma fille et à moi aussi. Petit déjeuner de très bonne qualité et le restaurant aussi. Un excellent séjour. J’espere y revenir.
Séjour de 1 nuit en décembre 2018
Réponse de Sopheak Jackson le 29 déc. 2018
Dear Value Guest Greetings from Angkor Palace Resort & Spa, Siem Reap, Cambodia Thank you for choosing our resort for your stay, and sharing your fantastic review of our resort. We are absolutely delighted to read that you have enjoyed your stay with us by your comment. Your compliments will certainly encourage us to provide the very best service for our guests. We believe that you are doing well. Our team looks forward to welcoming you back to our resort in the future. Best regards, Angkor Palace Resort & Spa, Siem Reap, Cambodia.

8/10 Bien

jacques, antibes france

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Sejour a siem reap
Tres beau resort ,excelent acceuil,belle prestation ,prix du snack piscine trop cher,et une mention excellente pour le devoumant de mr Horm le chef Concierge Excelent sejour reposant et tres calme a siem reap . J'espete y revenir.
Séjour de 1 nuit en septembre 2017
Réponse de Jackson le 18 oct. 2017
Dear Jacques Greetings from Angkor Palace Resort & Spa, Siem Reap, Cambodia. Thank you very much for positive review for our resort. We appreciate to hear that you had spent holiday at our resort and it has been wonderful. Your comment is really motivated and it will encourage our colleagues to perform the service even better for our guest We trust you are well staying with us. Best regards, Sopheak Jackson Sale eCommerce Manager Angkor Palace Resort & Spa Nº. 555, Phum Kruos, Sangkat Svay Dangkum, Siem Reap, Kingdom of Cambodia

10/10 Excellent

annie, canada

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Super aménagements paysagers autour de la piscine.
À recommander pour un séjour à Siem Reap. Bon rapport qualité prix.

10/10 Excellent

Loic

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Parfait!
Sejour parfait: hotel très bien equipé et très bien entretenu. C'est un regal de se prélasser au bord des deux belles piscines apres les visites des temples d'angkor. L'hotêl est assez loin de tout mais le service de navette gratuite est tres pratique pour le soir et sinon tuk tuk disponibles toutes la journée pour prix correct Niveau prix en revanche toute consommation est très chère ! Peut etre es-ce le contraste avec le cout de la vie tres bas dont on prend vite l'habitude au cambodge et donc etre face à des prix français haut de gamme rend l'addition plus salée

6/10 Satisfaisant

Christophe, Biot

Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Les points faibles : Personnel et service
Service pas au niveau
Service pas au niveau. 20 mn pour checkin. Chambre proposee pas avec vue piscine comme reserve. 20 mn de negociation pour la changer. Encore 20 mn pour reussir a avoir le bagages. Ils ont eu un incendie le jour ou nous sommes arrives. Pas eu de restauration serieuse pendant 3 jours (a part le petit dejeuner). Pas de navettes les 3 premiers jours (alors que au checkin ils nous avait dit que il y avait navette) Bref hotel est bien mais ils vivent peut etre sur leur lauriers

8/10 Bien

Voyageur vérifié

Les points forts : Infrastructures et conditions de l’hébergement et confort de la chambre
Hotel familial
Un hotel agréable en famille , chambre très spacieuse, cadre Très agréable. Moins satisfaite du service mais je pense que ce n est pas une notion Très connue au Cambodge

10/10 Excellent

regis, nantes

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
visite des temples d'Angkor possible en "tuk tuk" ou à vélo, le personnel est vraiment sympathique

8/10 Bien

brigitte, annecy

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Hotel de luxe
Chambre avec terrasse vue sur la piscine situé sur la route de l'aéroport à 10 mn du centre en tuk tuk.

8/10 Bien

Mireille, Paris

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Cadre magnifique, parfait pour une évasion en couple.

6/10 Satisfaisant

Voyageur vérifié

Les points forts : Personnel et service et confort de la chambre

10/10 Excellent

jim, Le blanc mesnil

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
A refaire
Séjour très agréable , personnel très souriant et très attentionné.les chambres étaient magnifiques . Le seul hic c est pour avoir la navette pour se rendre en ville : soit il n y avait plus de places pour l aller ou soit pour le retour à l horaire voulu , on a pris un tuk tuk attitré à nos frais .

8/10 Bien

Tres bon hotel !, Paris (France)

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Bel hotel, personnel competent et très serviable
Tres bel hotel, bien entretenue avec un personnel de qualité. Piscine tttrrreees agreable. je recommande le restaurant, les plats sont excellents.

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Excellent
Hôtel magnifique, à l'écart du bruit de la route principale. Personnel accueillant te serviable.

8/10 Bien

Frédéric, France

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour parfait
Superbe hôtel. Personnel super serviable. Juste les chambres légèrement mal insonorisées et les balcons sont en vis à vis direct.le cadre est magnifique et les chambres très spacieuses. Très bien avec enfants. Piscine,aire de jeux.....

8/10 Bien

Hugo2009

Les points forts : Propreté, personnel et service, confort de la chambre
A recommander
Très bon séjour Hôtel avec une super piscine spacieuse avec équipements top + bar snack + serviettes à disposition free Notre fils de 5 ans 1/2 a apprécié le toboggan et les jeux pour enfants Hôtel au calme mais proche du centre ville avec navette gratuite le soir pour dîner de 19h à 23h - retour assuré - ne pas oublier de réserver dans la journée Attention cependant aux extras qui sont vite facturés (transfert vers aéroport pour départ deux fois le prix d un taxi normal par exemple) Nous avons testé le Spa très bien mais déconseillons le dîner le soir en buffet très cher (65$ pour 2 adultes enfant free car moins 6 ans). Ne pas faire de change € vers $ a lhôtel car pas avantageux Chambre agréable, clim facilement réglable, fruits d accueil, peignoirs, bouteilles d eau pour la toilette des dents ... Hygiène parfaite pas de problème avec la nourriture

10/10 Excellent

jacques, nice

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
loins de la ville mais proche des sites touristiques
hotel bien tenu avec un personnel très serviable un jardin magnifique sans cesse balayer et arroser,petit déjeuner très bien diversifier ;seul problème à notre arrivée à 14h la chambre était encore occopée et avons attendu que le ménage se fasse après nos 14h de vol cela nous a parru pénible!

8/10 Bien

jacques, paris

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
ok
ok

8/10 Bien

Chris, Paris

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Resort hotel at Siem Riep
First world prices for an excellent hotel but totally detached in budget from local prices. Excursions organized directly from hotel overpriced. Good but very expensive spa.

8/10 Bien

Voyageur vérifié

Voyage en famille
Les points forts : Personnel et service et confort de la chambre
Good hotel for family trip
Very famous hotel in Siemreap but maintenance was not really good Quite close with airport and free transportation service Flexible check in time and kind staffs
Séjour de 1 nuit en octobre 2020

10/10 Excellent

Voyageur vérifié

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
nice layout, totally relaxing. amazing staff! fantastic rooms and bathrooms! The concierge Mr Kim was one of the best I have seen. I would go back to the hotel just for his services alone if need be!
Séjour de 3 nuits en mars 2020
Réponse de Sopheak Jackson le 30 mars 2020
Dear Value Guest Greetings to you from Angkor Palace Resort & Spa, Siem Reap, Cambodia. Thank you very much for choosing our resort for your accommodation, and taking your time to share your experience staying with us recently. We appreciate your feedback with full score review, we believe you enjoyed your stay with us and it was a wonderful stay. Your compliment comment is really motivated and it will encourage our colleagues to perform the service even better for our guest We trust you are well. Do let us know when you plan to return so that we can look after your accommodation requirements. Best regards, Sopheak Jackson E-Commerce Manager Angkor Palace Resort & Spa, 5-star luxury resort in Siem Reap, Cambodia

10/10 Excellent

Voyageur vérifié

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
員工非常有善而且對客人的要求很快有回應並提供協助,房間很大很整潔,非常舒適,早餐味道不錯,有機會會再之入住
Séjour de 6 nuits en mars 2020
Réponse de Sopheak Jackson le 20 mars 2020
Dear Value Guest Greetings to you from Angkor Palace Resort & Spa, Siem Reap, Cambodia. Thank you very much for choosing our resort for your accommodation, and taking your time to share your experience staying with us recently. We appreciate your feedback with full score review. We trust you are well. Do let us know when you plan to return so that we can look after your accommodation requirements. Best regards, Sopheak Jackson E-Commerce Manager Angkor Palace Resort & Spa, 5-star luxury resort in Siem Reap, Cambodia

10/10 Excellent

Sabine

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 6 nuits en mars 2020
Réponse de Sopheak Jackson le 20 mars 2020
Dear Sabine Greetings to you from Angkor Palace Resort & Spa, Siem Reap, Cambodia. Thank you very much for choosing our hotel for your accommodation recently, and taking your time to share your positive full score for our hotel. Even no comment, but we appreciate the full score and strongly believe that you had spent a wonderful holiday at our hotel. We trust you are well. If you plan to return to Siem Reap, we wish to see you back to visit us, we will look after your accommodation as requirements. Best regards, Sopheak Jackson E-Commerce Manager Angkor Palace Resort & Spa, the 5-star luxury hotel in Siem Reap, Cambodia.

8/10 Bien

Tom

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Angkor Delight
Hat alles gepasst u das Personal war sehr freundlich u zuvorkommend
Séjour de 4 nuits en mars 2020
Réponse de Sopheak Jackson le 16 mars 2020
Dear Tom Greetings to you from Angkor Palace Resort & Spa, Siem Reap, Cambodia. Thank you very much for choosing our resort for your accommodation, and taking your time to share your experience staying with us recently. We appreciate your feedback with positive score to our resort, Your feedback is really motivated and encouraged our colleagues to perform the service even better for our guest. We trust you are well. Do let us know when you plan to return so that we can look after your accommodation requirements. Best regards, Sopheak Jackson E-Commerce Manager Angkor Palace Resort & Spa, 5-star luxury resort in Siem Reap, Cambodia

10/10 Excellent

Tracker, Sydney, Australia

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Lovely resort. Thoroughly enjoyed our time here. The spa was excellent. The breakfast buffet was very good. We enjoyed lazing around the pool.
Séjour de 3 nuits en février 2020
Réponse de Sopheak Jackson le 10 mars 2020
Dear Tracker Greetings to you from Angkor Palace Resort & Spa, Siem Reap, Cambodia Thank you for choosing our resort to be your accommodation, as well as the time to share the feedback of experience staying with us recently. We are delighted to read the feedback that you have enjoyed your stay at our resort, and we appreciated your compliments on our, spa, food, and pool. It is very motivating for us. We believe you are doing well. We look forward to having you return to our lovely resort in a not too distant future. Best regards, Sopheak Jackson E-Commerce Manager Angkor Palace Resort & Spa, the 5-star luxury resort in Siem Reap, Cambodia.

10/10 Excellent

ミカ, 日本

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
みんな親切で満足しました
Séjour de 5 nuits en février 2020
Réponse de Sopheak Jackson le 10 mars 2020
Dear ミカ Greetings from Angkor Palace Resort & Spa, Siem Reap, Cambodia. Thank you very much for choosing our resort for your accommodation, and taking your time to share your experience staying with us recently. We could see that you have enjoyed your stay with us. Thank you very much for your positive review for our resort. We trust you and your family are well. Do let us know when you plan to return so that we can look after your accommodation requirements. Best regards, Sopheak Jackson E-Commerce Manager Angkor Palace Resort & Spa, 5-star luxury resort in Siem Reap, Cambodia

8/10 Bien

Voyageur vérifié

Les points forts : Propreté et personnel et service
Liked the quietness of this resort, liked the cheap TUK TUK waiting out front to take you wherever you wanted to go. Liked the grounds, except they needed more flowing water in their little river. It was a mosquito breeding ground, and there was many mosquitoes. I did not like the price gouging on the mini bar. 3$ on a coke is a bit excessive. Take tuk tuk to grocery and bring your own in, but they have sign stating no outside food or drink, but wasn’t enforced.
Séjour de 5 nuits en février 2020
Réponse de Sopheak Jackson le 10 mars 2020
Dear Value Guest Greetings from Angkor Palace Resort & Spa, Siem Reap, Cambodia Thank you for choosing our resort for your stay, and sharing your fantastic review of our resort. We are absolutely delighted to read that you have enjoyed your stay with us by your comment. Your compliments will certainly encourage us to provide the very best service for our guests. We are delighted to read the feedback comment that you enjoyed at our resort, and we appreciated your compliments on our resort, service as mentioned. Regard to the price, of course, we are a 5-star hotel, the price a bit higher than the local who just selling the normal price. However, we believe that you had spent your holiday and it was wonderful at our resort. We wish to see you back to visit us again in the future, so we will look after your accommodation as a requirement. Best regards, Sopheak Jackson E-Commerce Manager Angkor Palace Resort & Spa, 5 star luxury resort in Siem Reap, Cambodia.

10/10 Excellent

anthony

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Great place to stay
Excellent service, staff, room, and hotel grounds
Séjour de 4 nuits en février 2020
Réponse de Sopheak Jackson le 10 mars 2020
Dear Anthony Greetings from Angkor Palace Resort & Spa, Siem Reap, Cambodia. Thank you very much for choosing our resort for your accommodation, and taking your time to share your experience staying with us recently. We appreciated for your feedback on our service staff, room, and our resort ground. We believe that you have enjoyed your stay with us. We trust you and your family are well. Do let us know when you plan to return so that we can look after your accommodation requirements. Best regards, Sopheak Jackson E-Commerce Manager Angkor Palace Resort & Spa, 5-star luxury resort in Siem Reap, Cambodia

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Excellent. The room itself is fairly standard; hard bed, tiny balcony, but nice decor and spacious. The resort itself is beautiful. The pools are amazing although in need of some tile repairs. The small childrens playground is great for entertaining the kids. The gym, spa, and saunas are excellent and the breakfast has great options. They even have reliable and friendly tut tut drivers just available just off site to make the distance from the main centre a non-issue. I would most definitely recommend the resort.
Séjour de 5 nuits en février 2020
Réponse de Sopheak Jackson le 10 mars 2020
Dear Value Guest Greetings to you from Angkor Palace Resort & Spa, Siem Reap, Cambodia. Thank you very much for choosing our resort for your accommodation, and taking your time to share your experience staying with us recently. We appreciate your feedback with the full score review, we could see you have enjoyed your stay with us and it was a wonderful stay. Your recommendation is really motivated and it will encourage our colleagues to perform the service even better for our guest We trust you are well. Do let us know when you plan to return so that we can look after your accommodation requirements. Best regards, Sopheak Jackson E-Commerce Manager Angkor Palace Resort & Spa, 5-star luxury resort in Siem Reap, Cambodia

6/10 Satisfaisant

Steven, Detroit,mich

Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
The property met my expectations clean well maintained,however there were issues, the in room safe malfunctioned not once but twice also my electronic key did not work returning one evening although these issues were rectified the staff made me feel as though I was the issue. The scuttle service to the night marked was on time and very easy to use, food was splendid over all I enjoyed my week here.
Séjour de 7 nuits en février 2020
Réponse de Sopheak Jackson le 21 févr. 2020
Dear Steven Greetings to you from Angkor Palace Resort & Spa, Siem Reap, Cambodia Thank you for choosing our resort to be your accommodation, as well as your time to share the feedback of experience staying with us recently. We are delighted to read the feedback comment that you enjoyed at our resort and met your expectations clean well maitained. We appreciate. However, we apologise regard to safe and our staff issue happened to you. We have brought your comment to our management in order to action, and indeed to make sure there will be maintain and no more happening to our next guest. We again thank you for your feedback, and we could see the is just the new opportunity for us to improve. We believe your family and you are doing well. We look forward to having you return to our lovely resort in a not too distant future, so that your accommodation will confirm and solve. Best regards, Sopheak Jackson E-Commerce Manager Angkor Palace Resort & Spa, 5-star luxury resort in Siem Reap, Cambodia

10/10 Excellent

ゆきこ, 大阪府大阪市

Voyage en famille, Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
夜はネオンを付けて綺麗でした。部屋はゆったりして、過ごしやすかったです。スパのマッサージはとても満足出来ました。
Séjour de 3 nuits en février 2020
Réponse de Sopheak Jackson le 21 févr. 2020
Dear ゆきこ Greetings to you from Angkor Palace Resort & Spa, Siem Reap, Cambodia. Thank you very much for choosing our resort for your accommodation recently, and taking your time to share your positive full score for our resort on Expedia. We appreciate We trust you are well. we are looking to see you back, so we will look after your accommodation as requirements. Best regards, Sopheak Jackson E-Commerce Manager Angkor Palace Resort & Spa, the 5-star luxury resort in Siem Reap, Cambodia.

10/10 Excellent

Bill, Toronto

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
A great spot to base a trip to Angkor Wat ant the other temples. Not too close to the hustle and bustle of downtown Siem Reap but transportation by Tuk-tuk was ver economical and efficient. Staff very friendly and helpful and the resort grounds were outstanding
Séjour de 4 nuits en février 2020
Réponse de Sopheak Jackson le 13 févr. 2020
Dear Bill Greetings from Angkor Palace Resort & Spa, Siem Reap, Cambodia. Thank you very much for choosing our resort for your accommodation, and taking your time to share your experience staying with us recently. We appreciate, and strongly believe that you enjoyed your stay and it was a wonderful stay with us. To the higher level of service delivery and ensure to anticipate all the needs of our guests, we always commit at any moment or occasion. We trust you and your family are well. Do let us know when you plan to return so that we can look after your accommodation requirements. Best regards, Sopheak Jackson E-Commerce Manager Angkor Palace Resort & Spa, 5-star luxury resort in Siem Reap, Cambodia

8/10 Bien

Voyageur vérifié

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
フロントのフロアにあるレストランは、オペレーションがうまく行っておらず、注文するまで15分待たされた。配膳にも時間が掛かった。レストランの、女性スタッフの中には、笑顔の無い方もおられた。フロントやコンシェルジュの方は大変感じがよく、やる気が漲っているのに、レストランだけは残念。
Séjour de 2 nuits en janvier 2020
Réponse de S.Jack le 29 janv. 2020
Dear Value Guest Greetings from Angkor Palace Resort & Spa, Siem Reap, Cambodia. Thank you very much for choosing our resort for your accommodation, and taking your time to share your experience staying with us recently. We appreciated it, and we believe that you had a great time staying with us in Siem Reap, Temple Town of Cambodia. We trust you and your family are well. IWe are looking to see you back to visit us in the future so that we can look after your accommodation requirements. Best regards, Sopheak Jackson E-Commerce Manager Angkor Palace Resort & Spa, 5-star luxury resort in Siem Reap, Cambodia

10/10 Excellent

Eiichi

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en janvier 2020
Réponse de S.Jack le 31 janv. 2020
Dear Value Guest Greetings to you from Angkor Palace Resort & Spa, Siem Reap, Cambodia. Thank you very much for choosing our hotel for your accommodation recently, and taking your time to share your positive full score for our hotel. Even no comment, but we appreciate and strongly believe that you had spent a wonderful holiday at our hotel. We trust you are well. If you plan to return to Siem Reap, we wish to see you back to visit us, we will look after your accommodation as requirements. Best regards, Angkor Palace Resort & Spa, the 5-star luxury hotel in Siem Reap, Cambodia.

10/10 Excellent

RK, Bay Area, CA

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Well maintained resort, clean & spacious rooms with friendly staff!!!
Séjour de 4 nuits en janvier 2020
Réponse de Sopheak Jackson le 20 janv. 2020
Dear RK Greetings to you from Angkor Palace Resort & Spa, Siem Reap, Cambodia. Thank you very much for choosing our resort for your accommodation, and taking your time to share your experience staying with us recently. We appreciate your feedback with full score review for our resort as "Well maintained resort, clean & spacious rooms with friendly staff!!!." we believe you enjoyed your stay with us and it was a wonderful stay. We trust you are well. Do let us know when you plan to return so that we can look after your accommodation requirements. Best regards, Sopheak Jackson E-Commerce Manager Angkor Palace Resort & Spa, 5-star luxury resort in Siem Reap, Cambodia

10/10 Excellent

Margaret

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
A great resort !
An excellent resort ,friendly staff & a very relaxing pool area in a nice quiet area away from the main shopping hub around Pub Street. The Resort had great facilities but The Club Lounge facilities definitely needs to upgrade to international standards.
Séjour de 7 nuits en décembre 2019
Réponse de Sopheak Jackson le 11 janv. 2020
Dear Margaret Greetings to you from Angkor Palace Resort & Spa, Siem Reap, Cambodia Thank you for choosing our resort to be your accommodation, as well as your time to share the feedback of experience staying with us recently. We are delighted to read the feedback comment that you enjoyed at our resort, and we appreciated your compliments on our services, friendly staff and facilities detail mentioned. We also notice about your feedback on the Club Lounge facilities. We will bring up to our management. However, thank you again or your feedback and compliment, it is very motivating for us to keep the commitment in the service provider to achieve our guests' full satisfaction, memorable and comfortable stay. We believe your family and you are doing well. We look forward to having you return to our lovely resort in a not too distant future. Best regards, Sopheak Jackson E-Commerce Manager Angkor Palace Resort & Spa, 5-star luxury resort in Siem Reap, Cambodia

10/10 Excellent

Luis Carlos

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Claro que volvería
Excelente en todos sentidos
Séjour de 2 nuits en octobre 2019
Réponse de Sopheak Jackson le 8 janv. 2020
Dear Luis Carlos Greetings to you from Angkor Palace Resort & Spa, Siem Reap, Cambodia. Thank you very much for choosing our hotel for your accommodation recently, and taking your time to share your positive full score for our hotel. Even no more comment about "Excelente en todos sentidos (mean: Excellent in every way) on Hotels.com, but we appreciate and strongly believe that you had spent a wonderful holiday at our hotel. We trust you are well. If you plan to return to Siem Reap, we wish to see you back to visit us, we will look after your accommodation as requirements. Best regards, Sopheak Jackson E-Commerce Manager Angkor Palace Resort & Spa, Siem Reap, the 5-star luxury hotel in Siem Reap, Cambodia.

8/10 Bien

Voyageur vérifié

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
とても快適に過ごせました。 初めてのカンボジアですが、タイと比べるとスタッフは挨拶しなかったりと、残念なところもありました。
Séjour de 4 nuits en décembre 2019
Réponse de S.Jack le 31 janv. 2020
Dear Value Guest Greetings to you from Angkor Palace Resort & Spa, Siem Reap, Cambodia. Thank you very much for choosing our resort for your accommodation, and taking your time to share your experience staying with us recently. We appreciate your feedback, we believe you enjoyed your stay with us and it was a wonderful stay. Your compliment comment is really motivated and it will encourage our colleagues to perform the service even better for our guest We trust you are well. Best regards, Angkor Palace Resort & Spa, 5-star luxury resort in Siem Reap, Cambodia

10/10 Excellent

Jaime

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 5 nuits en décembre 2019
Réponse de Sopheak Jackson le 4 janv. 2020
Dear Jaime Greetings to you from Angkor Palace Resort & Spa, Siem Reap, Cambodia. Thank you very much for choosing our resort for your accommodation recently, and taking the time to rate us full score. Even no comment, but we appreciate and strongly believe that you had spent a wonderful holiday at our resort. We trust you are well. If you plan to return to Siem Reap, we wish to see you back to visit us, we will look after your accommodation as requirements. Best regards, Sopheak Jackson E-Commerce Manager Angkor Palace Resort & Spa, the 5-star luxury resort in Siem Reap, Cambodia.

8/10 Bien

Voyageur vérifié

Voyage en famille avec de jeunes enfants, Voyage en famille
Les points forts : Propreté et personnel et service
Staff were very friendly and the rooms were a good size. Live entertainment was excellent. The pool is need of maintenance (tiles are falling off). The restaurant for lunch and dinner has good food but the service is too slow. We waited 45 minutes for our dinner and with young kids this is not ideal.
Séjour de 8 nuits en décembre 2019
Réponse de Sopheak Jackson le 4 janv. 2020
Dear Value Guest Greetings to you from Angkor Palace Resort & Spa, Siem Reap, Cambodia Thank you for choosing our resort for your stay, and for sharing your feedback on our resort. We have reached our manager of the department to view the feedback from you about the swimming pool, restaurant service. It is the opportunity for us to improve and attention to our service, and indeed your comment will be dealt with to solve for our next guests. Beside of these 2 cases, we strongly believe that you had enjoyed your stay with us. We believe your family and you are doing well Our team looks forward to welcoming you back to our resort in the future, and do let us know when you return so that we can look after your accommodation requirements. Best regards, Sopheak Jackson E-Commerce Manager Angkor Palace Resort & Spa, the 5-star luxury resort in Siem Reap, Cambodia.

10/10 Excellent

Voyageur vérifié

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very well maintained and beautiful property. Staff were very helpful without being intrusive. Would highly recommend.
Séjour de 2 nuits en décembre 2019
Réponse de Sopheak Jackson le 4 janv. 2020
Dear Value Guest Greetings to you from Angkor Palace Resort & Spa, Siem Reap, Cambodia Thank you for choosing our resort to be your accommodation, as well as your time to share the feedback of experience staying with us recently. We are delighted to read the feedback comment about our resort, and we appreciated your compliments on our staff service and well maintained and beautiful property as mentioned, especially your recommendation. It is very motivating for us to keep the commitment in the service provider to achieve our guests' full satisfaction, memorable and comfortable stay. We believe your family and you are doing well. We look forward to having you return to our lovely resort in a not too distant future. Best regards, Sopheak Jackson E-Commerce Manager Angkor Palace Resort & Spa, 5-star luxury resort in Siem Reap, Cambodia

10/10 Excellent

Voyageur vérifié

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 6 nuits en décembre 2019
Réponse de Sopheak Jackson le 30 déc. 2019
Dear Value Guest Greetings to you from Angkor Palace Resort & Spa, Siem Reap, Cambodia. Thank you very much for choosing our resort for your accommodation recently, and taking your time to share your positive full score for our resort on Hotels.com. Even no comment, but we appreciate and strongly believe that you had spent a wonderful holiday at our hotel. We trust you are well. If you plan to return to Siem Reap, we wish to see you back to visit us, we will look after your accommodation as requirements. Best regards, Sopheak Jackson E-Commerce Manager Angkor Palace Resort & Spa, the 5-star luxury resort in Siem Reap, Cambodia.

10/10 Excellent

Cristiana, Impruneta- Italia

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
La struttura è in classico stile cambogiano, molto raffinato elegante e lussuoso. Il personale è estremamente gentile, presente e disponibile. Gli unici due aspetti negativi che segnalo sono la Wi-Fi spesso lenta per troppi utenti connessi e il pane spesso non fresco a colazione. Per il resto il soggiorno mio e della mia famiglia per le 6 notti di dicembre è stato fantastico. Grazie a tutti.
Séjour de 6 nuits en décembre 2019
Réponse de Sopheak Jackson le 30 déc. 2019
Dear Cristiana Greetings to you from Angkor Palace Resort & Spa, Siem Reap, Cambodia. Thank you very much for choosing our resort for your accommodation, and taking the time to share your experience staying with us recently. We appreciate hearing that you enjoyed your stay with us and compliment our property decoration style of classic Cambodian style, very refined, elegant and luxurious, staff service and helpful. We noted you have raised the comment on our WIFI signal downside due to many users connected, and bread for breakfast. This could be our opportunity to improve our team, we have informed our IT manager and Food and Beverage Manager concerned. Indeed it will be dealt with to solve it for attention to our other guests. We trust your family and you are well. Please let us know if you plan to return to Siem Reap so that we can look after your accommodation requirements. Best regards, Sopheak Jackson E-Commerce Manager Angkor Palace Resort & Spa, 5 star luxury resort in Siem Reap, Cambodia

10/10 Excellent

Voyageur vérifié

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
The property is great to relax after a whole day in Angkor Wat. My kids loved the pools! The breakfast was good and the service was great. Again Great Service!
Séjour de 2 nuits en décembre 2019
Réponse de Sopheak Jackson le 28 déc. 2019
Dear Value Guest Greetings from Angkor Palace Resort & Spa, Siem Reap, Cambodia. We are delighted to read the feedback comment. we appreciated your compliments on our services as Asian Greats Service, pool facility and the breakfast as mentioned. It is very motivating for us to keep the commitment in the service provider to achieve our guests' full satisfaction, memorable and comfortable stay We trust you and your family are well. Do let us know when you plan to return so that we can look after your accommodation requirements. Best regards, Sopheak Jackson E-Commerce Manager Angkor Palace Resort & Spa, 5-star luxury resort in Siem Reap, Cambodia

8/10 Bien

Voyageur vérifié

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
This hotel is great for our family of 9 persons and we have enjoyed our stay.
Séjour de 4 nuits en décembre 2019
Réponse de Sopheka Jackson le 28 déc. 2019
Dear Anonymous Greetings from Angkor Palace Resort & Spa, Siem Reap, Cambodia. Thank you very much for choosing our resort for your accommodation, and taking the time to share your experience staying with us recently. We appreciate your recommendation for the family traveler. We believed that you enjoyed your stay here with us and must be a great time (with your family) in Siem Reap, Temple Town of Cambodia. We trust you and your family are well. Do let us know when you plan to return so that we can look after your accommodation requirements. Best regards, Sopheak Jackson E-Commerce Manager Angkor Palace Resort & Spa, 5-star luxury resort in Siem Reap, Cambodia