Avis sur Angkor Palace Resort & Spa
Angkor Palace Resort & Spa
No 555 Phum Kruos, Khum Svay Dangkum, Siem Reap
Avis
9,2
Merveilleux
9,4/10
Propreté
9,2/10
Personnel et service
9,2/10
Équipements
9,0/10
Infrastructures et conditions de l’hébergement
Avis
Voyage d’affaires
13 janv. 2020
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en janvier 2020
Réponse de Sopheak Jackson le 13 janv. 2020
Dear Stephanie
Greetings from Angkor Palace Resort & Spa, Siem Reap, Cambodia.
Thank you very much for choosing our resort for your accommodation, and taking your time to share your feedback staying with us recently.
We are happy to hear that we are a nice hotel with the quality service provider in your experience.
Thank you very much for your positive review for our resort.
We trust you and your family are well.
Do let us know when you plan to return so that we can look after your accommodation requirements.
Best regards,
Sopheak Jackson
E-Commerce Manager
Angkor Palace Resort & Spa, 5-star luxury resort in Siem Reap, Cambodia
8/10 Bien
RENE
6 déc. 2019
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
RENE
Séjour de 5 nuits en novembre 2019
Réponse de S.Jack le 11 déc. 2019
Dear RENE
Greetings to you from Angkor Palace Resort & Spa, Siem Reap, Cambodia.
Thank you very much for choosing our hotel for your accommodation recently, and taking your time to share your positive full score for our hotel.
Even no comment, but we appreciate and strongly believe that you had spent a wonderful holiday at our hotel.
We trust you are well.
If you plan to return to Siem Reap, we wish to see you back to visit us, we will look after your accommodation as requirements.
Best regards,
Angkor Palace Resort & Spa, the 5-star luxury hotel in Siem Reap, Cambodia.
8/10 Bien
Julie
23 août 2019
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Un bel hôtel à l'écart de la ville
Julie
Séjour de 6 nuits en août 2019
Réponse de S.Jack le 27 août 2019
Dear Julie
Greetings from Angkor Palace Resort & Spa, Siem Reap, Cambodia
Thank you for choosing our resort for your stay and leaving a positive review to highlighting our resort staff, service, and facilities
We appreciated your comment.
We do believe that you are doing good.
We wish to see you back to visit our resort again in the future.
Best regards,
Angkor Palace Resort & Spa, 5-star luxury resort in Siem Reap, Cambodia
8/10 Bien
Voyageur vérifié
23 févr. 2019
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Voyageur vérifié
Séjour de 4 nuits en février 2019
Réponse de S.Jack le 1 avr. 2019
Dear Value Guest
Greetings to you from Angkor Palace Resort & Spa, Siem Reap, Cambodia.
Thank you very much for choosing our resort for your accommodation recently, and taking your time to share your positive score for our resort. We appreciate it even no comment, and we strongly believe that you had spent holiday at our resort and it has been wonderful.
We trust you are well.
If you plan to return to Siem Reap, we wish to see you back to visit us, we will look after your accommodation as requirements.
Best regards,
Angkor Palace Resort & Spa, Siem Reap, Cambodia.
10/10 Excellent
Voyageur vérifié
30 déc. 2018
Voyageur vérifié
Séjour de 5 nuits en décembre 2018
Réponse de Sopheak Jackson le 2 janv. 2019
Dear Value Guest
Greetings to you from Angkor Palace Resort & Spa, Siem Reap, Cambodia.
Thank you very much for choosing our resort for your accommodation recently, and taking your time to share your positive score for our resort.
We appreciate it even no comment, and we strongly believe that you had spent holiday at our resort and it has been wonderful.
We trust you are well.
If you plan to return to Siem Reap, we wish to see you back to visit us, we will look after your accommodation as requirements.
Best regards,
Angkor Palace Resort & Spa, Siem Reap, Cambodia.
10/10 Excellent
Voyageur vérifié
Voyage en famille avec de jeunes enfants, Voyage en famille
27 déc. 2018
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Voyageur vérifié
Séjour de 1 nuit en décembre 2018
Réponse de Sopheak Jackson le 29 déc. 2018
Dear Value Guest
Greetings from Angkor Palace Resort & Spa, Siem Reap, Cambodia
Thank you for choosing our resort for your stay, and sharing your fantastic review of our resort.
We are absolutely delighted to read that you have enjoyed your stay with us by your comment.
Your compliments will certainly encourage us to provide the very best service for our guests.
We believe that you are doing well.
Our team looks forward to welcoming you back to our resort in the future.
Best regards,
Angkor Palace Resort & Spa, Siem Reap, Cambodia.
8/10 Bien
jacques, antibes france
25 sept. 2017
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Sejour a siem reap
jacques
Séjour de 1 nuit en septembre 2017
Réponse de Jackson le 18 oct. 2017
Dear Jacques
Greetings from Angkor Palace Resort & Spa, Siem Reap, Cambodia.
Thank you very much for positive review for our resort. We appreciate to hear that you had spent holiday at our resort and it has been wonderful. Your comment is really motivated and it will encourage our colleagues to perform the service even better for our guest
We trust you are well staying with us.
Best regards,
Sopheak Jackson
Sale eCommerce Manager
Angkor Palace Resort & Spa
Nº. 555, Phum Kruos, Sangkat Svay Dangkum, Siem Reap, Kingdom of Cambodia
10/10 Excellent
annie, canada
19 févr. 2017
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Super aménagements paysagers autour de la piscine.
annie
10/10 Excellent
Loic
14 janv. 2017
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Parfait!
Loic
6/10 Satisfaisant
Christophe, Biot
24 avr. 2016
Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Les points faibles : Personnel et service
Service pas au niveau
Christophe
8/10 Bien
Voyageur vérifié
2 avr. 2016
Les points forts : Infrastructures et conditions de l’hébergement et confort de la chambre
Hotel familial
Voyageur vérifié
10/10 Excellent
regis, nantes
23 mars 2016
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
regis
8/10 Bien
brigitte, annecy
15 mars 2016
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Hotel de luxe
brigitte
8/10 Bien
Mireille, Paris
4 févr. 2016
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Mireille
6/10 Satisfaisant
Voyageur vérifié
15 oct. 2015
Les points forts : Personnel et service et confort de la chambre
Voyageur vérifié
10/10 Excellent
jim, Le blanc mesnil
30 août 2015
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
A refaire
jim
8/10 Bien
Tres bon hotel !, Paris (France)
14 juil. 2015
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Bel hotel, personnel competent et très serviable
Tres bon hotel !
8/10 Bien
Voyageur vérifié
21 mars 2015
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Voyageur vérifié
10/10 Excellent
Voyageur vérifié
17 févr. 2015
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Excellent
Voyageur vérifié
8/10 Bien
Frédéric, France
27 janv. 2015
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour parfait
Frédéric
8/10 Bien
Hugo2009
16 nov. 2014
Les points forts : Propreté, personnel et service, confort de la chambre
A recommander
Hugo2009
10/10 Excellent
jacques, nice
5 mars 2011
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
loins de la ville mais proche des sites touristiques
jacques
8/10 Bien
jacques, paris
7 janv. 2011
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
ok
jacques
8/10 Bien
Chris, Paris
23 août 2010
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Resort hotel at Siem Riep
Chris
8/10 Bien
Voyageur vérifié
Voyage en famille
3 nov. 2020
Les points forts : Personnel et service et confort de la chambre
Good hotel for family trip
Voyageur vérifié
Séjour de 1 nuit en octobre 2020
10/10 Excellent
Voyageur vérifié
Voyage en famille
23 mars 2020
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Voyageur vérifié
Séjour de 3 nuits en mars 2020
Réponse de Sopheak Jackson le 30 mars 2020
Dear Value Guest
Greetings to you from Angkor Palace Resort & Spa, Siem Reap, Cambodia.
Thank you very much for choosing our resort for your accommodation, and taking your time to share your experience staying with us recently.
We appreciate your feedback with full score review, we believe you enjoyed your stay with us and it was a wonderful stay.
Your compliment comment is really motivated and it will encourage our colleagues to perform the service even better for our guest
We trust you are well.
Do let us know when you plan to return so that we can look after your accommodation requirements.
Best regards,
Sopheak Jackson
E-Commerce Manager
Angkor Palace Resort & Spa, 5-star luxury resort in Siem Reap, Cambodia
10/10 Excellent
Voyageur vérifié
Voyage en groupe
17 mars 2020
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Voyageur vérifié
Séjour de 6 nuits en mars 2020
Réponse de Sopheak Jackson le 20 mars 2020
Dear Value Guest
Greetings to you from Angkor Palace Resort & Spa, Siem Reap, Cambodia.
Thank you very much for choosing our resort for your accommodation, and taking your time to share your experience staying with us recently.
We appreciate your feedback with full score review.
We trust you are well.
Do let us know when you plan to return so that we can look after your accommodation requirements.
Best regards,
Sopheak Jackson
E-Commerce Manager
Angkor Palace Resort & Spa, 5-star luxury resort in Siem Reap, Cambodia
10/10 Excellent
Sabine
15 mars 2020
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Sabine
Séjour de 6 nuits en mars 2020
Réponse de Sopheak Jackson le 20 mars 2020
Dear Sabine
Greetings to you from Angkor Palace Resort & Spa, Siem Reap, Cambodia.
Thank you very much for choosing our hotel for your accommodation recently, and taking your time to share your positive full score for our hotel.
Even no comment, but we appreciate the full score and strongly believe that you had spent a wonderful holiday at our hotel.
We trust you are well.
If you plan to return to Siem Reap, we wish to see you back to visit us, we will look after your accommodation as requirements.
Best regards,
Sopheak Jackson
E-Commerce Manager
Angkor Palace Resort & Spa, the 5-star luxury hotel in Siem Reap, Cambodia.
8/10 Bien
Tom
11 mars 2020
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Angkor Delight
Tom
Séjour de 4 nuits en mars 2020
Réponse de Sopheak Jackson le 16 mars 2020
Dear Tom
Greetings to you from Angkor Palace Resort & Spa, Siem Reap, Cambodia.
Thank you very much for choosing our resort for your accommodation, and taking your time to share your experience staying with us recently.
We appreciate your feedback with positive score to our resort,
Your feedback is really motivated and encouraged our colleagues to perform the service even better for our guest.
We trust you are well.
Do let us know when you plan to return so that we can look after your accommodation requirements.
Best regards,
Sopheak Jackson
E-Commerce Manager
Angkor Palace Resort & Spa, 5-star luxury resort in Siem Reap, Cambodia
10/10 Excellent
Tracker, Sydney, Australia
Voyage en famille
3 mars 2020
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Tracker
Séjour de 3 nuits en février 2020
Réponse de Sopheak Jackson le 10 mars 2020
Dear Tracker
Greetings to you from Angkor Palace Resort & Spa, Siem Reap, Cambodia
Thank you for choosing our resort to be your accommodation, as well as the time to share the feedback of experience staying with us recently.
We are delighted to read the feedback that you have enjoyed your stay at our resort, and we appreciated your compliments on our, spa, food, and pool.
It is very motivating for us.
We believe you are doing well.
We look forward to having you return to our lovely resort in a not too distant future.
Best regards,
Sopheak Jackson
E-Commerce Manager
Angkor Palace Resort & Spa, the 5-star luxury resort in Siem Reap, Cambodia.
10/10 Excellent
ミカ, 日本
Voyage en groupe
2 mars 2020
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
ミカ
Séjour de 5 nuits en février 2020
Réponse de Sopheak Jackson le 10 mars 2020
Dear ミカ
Greetings from Angkor Palace Resort & Spa, Siem Reap, Cambodia.
Thank you very much for choosing our resort for your accommodation, and taking your time to share your experience staying with us recently.
We could see that you have enjoyed your stay with us.
Thank you very much for your positive review for our resort.
We trust you and your family are well.
Do let us know when you plan to return so that we can look after your accommodation requirements.
Best regards,
Sopheak Jackson
E-Commerce Manager
Angkor Palace Resort & Spa, 5-star luxury resort in Siem Reap, Cambodia
8/10 Bien
Voyageur vérifié
1 mars 2020
Les points forts : Propreté et personnel et service
Voyageur vérifié
Séjour de 5 nuits en février 2020
Réponse de Sopheak Jackson le 10 mars 2020
Dear Value Guest
Greetings from Angkor Palace Resort & Spa, Siem Reap, Cambodia
Thank you for choosing our resort for your stay, and sharing your fantastic review of our resort.
We are absolutely delighted to read that you have enjoyed your stay with us by your comment.
Your compliments will certainly encourage us to provide the very best service for our guests.
We are delighted to read the feedback comment that you enjoyed at our resort, and we appreciated your compliments on our resort, service as mentioned.
Regard to the price, of course, we are a 5-star hotel, the price a bit higher than the local who just selling the normal price.
However, we believe that you had spent your holiday and it was wonderful at our resort.
We wish to see you back to visit us again in the future, so we will look after your accommodation as a requirement.
Best regards,
Sopheak Jackson
E-Commerce Manager
Angkor Palace Resort & Spa, 5 star luxury resort in Siem Reap, Cambodia.
10/10 Excellent
anthony
Voyage en famille
27 févr. 2020
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Great place to stay
anthony
Séjour de 4 nuits en février 2020
Réponse de Sopheak Jackson le 10 mars 2020
Dear Anthony
Greetings from Angkor Palace Resort & Spa, Siem Reap, Cambodia.
Thank you very much for choosing our resort for your accommodation, and taking your time to share your experience staying with us recently.
We appreciated for your feedback on our service staff, room, and our resort ground. We believe that you have enjoyed your stay with us.
We trust you and your family are well. Do let us know when you plan to return so that we can look after your accommodation requirements.
Best regards,
Sopheak Jackson
E-Commerce Manager
Angkor Palace Resort & Spa, 5-star luxury resort in Siem Reap, Cambodia
10/10 Excellent
Voyageur vérifié
24 févr. 2020
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Voyageur vérifié
Séjour de 5 nuits en février 2020
Réponse de Sopheak Jackson le 10 mars 2020
Dear Value Guest
Greetings to you from Angkor Palace Resort & Spa, Siem Reap, Cambodia.
Thank you very much for choosing our resort for your accommodation, and taking your time to share your experience staying with us recently.
We appreciate your feedback with the full score review, we could see you have enjoyed your stay with us and it was a wonderful stay.
Your recommendation is really motivated and it will encourage our colleagues to perform the service even better for our guest
We trust you are well.
Do let us know when you plan to return so that we can look after your accommodation requirements.
Best regards,
Sopheak Jackson
E-Commerce Manager
Angkor Palace Resort & Spa, 5-star luxury resort in Siem Reap, Cambodia
6/10 Satisfaisant
Steven, Detroit,mich
20 févr. 2020
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Steven
Séjour de 7 nuits en février 2020
Réponse de Sopheak Jackson le 21 févr. 2020
Dear Steven
Greetings to you from Angkor Palace Resort & Spa, Siem Reap, Cambodia
Thank you for choosing our resort to be your accommodation, as well as your time to share the feedback of experience staying with us recently.
We are delighted to read the feedback comment that you enjoyed at our resort and met your expectations clean well maitained. We appreciate.
However, we apologise regard to safe and our staff issue happened to you.
We have brought your comment to our management in order to action, and indeed to make sure there will be maintain and no more happening to our next guest.
We again thank you for your feedback, and we could see the is just the new opportunity for us to improve.
We believe your family and you are doing well.
We look forward to having you return to our lovely resort in a not too distant future, so that your accommodation will confirm and solve.
Best regards,
Sopheak Jackson
E-Commerce Manager
Angkor Palace Resort & Spa, 5-star luxury resort in Siem Reap, Cambodia
10/10 Excellent
ゆきこ, 大阪府大阪市
Voyage en famille, Voyage en couple
18 févr. 2020
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
ゆきこ
Séjour de 3 nuits en février 2020
Réponse de Sopheak Jackson le 21 févr. 2020
Dear ゆきこ
Greetings to you from Angkor Palace Resort & Spa, Siem Reap, Cambodia.
Thank you very much for choosing our resort for your accommodation recently, and taking your time to share your positive full score for our resort on Expedia.
We appreciate
We trust you are well.
we are looking to see you back, so we will look after your accommodation as requirements.
Best regards,
Sopheak Jackson
E-Commerce Manager
Angkor Palace Resort & Spa, the 5-star luxury resort in Siem Reap, Cambodia.
10/10 Excellent
Bill, Toronto
Voyage en couple
12 févr. 2020
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Bill
Séjour de 4 nuits en février 2020
Réponse de Sopheak Jackson le 13 févr. 2020
Dear Bill
Greetings from Angkor Palace Resort & Spa, Siem Reap, Cambodia.
Thank you very much for choosing our resort for your accommodation, and taking your time to share your experience staying with us recently.
We appreciate, and strongly believe that you enjoyed your stay and it was a wonderful stay with us.
To the higher level of service delivery and ensure to anticipate all the needs of our guests, we always commit at any moment or occasion.
We trust you and your family are well.
Do let us know when you plan to return so that we can look after your accommodation requirements.
Best regards,
Sopheak Jackson
E-Commerce Manager
Angkor Palace Resort & Spa, 5-star luxury resort in Siem Reap, Cambodia
8/10 Bien
Voyageur vérifié
Voyage en famille avec de jeunes enfants
26 janv. 2020
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Voyageur vérifié
Séjour de 2 nuits en janvier 2020
Réponse de S.Jack le 29 janv. 2020
Dear Value Guest
Greetings from Angkor Palace Resort & Spa, Siem Reap, Cambodia.
Thank you very much for choosing our resort for your accommodation, and taking your time to share your experience staying with us recently.
We appreciated it, and we believe that you had a great time staying with us in Siem Reap, Temple Town of Cambodia.
We trust you and your family are well.
IWe are looking to see you back to visit us in the future so that we can look after your accommodation requirements.
Best regards,
Sopheak Jackson
E-Commerce Manager
Angkor Palace Resort & Spa, 5-star luxury resort in Siem Reap, Cambodia
10/10 Excellent
Eiichi
Voyage en groupe
22 janv. 2020
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Eiichi
Séjour de 2 nuits en janvier 2020
Réponse de S.Jack le 31 janv. 2020
Dear Value Guest
Greetings to you from Angkor Palace Resort & Spa, Siem Reap, Cambodia.
Thank you very much for choosing our hotel for your accommodation recently, and taking your time to share your positive full score for our hotel.
Even no comment, but we appreciate and strongly believe that you had spent a wonderful holiday at our hotel.
We trust you are well.
If you plan to return to Siem Reap, we wish to see you back to visit us, we will look after your accommodation as requirements.
Best regards,
Angkor Palace Resort & Spa, the 5-star luxury hotel in Siem Reap, Cambodia.
10/10 Excellent
RK, Bay Area, CA
Voyage en famille avec de jeunes enfants
18 janv. 2020
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
RK
Séjour de 4 nuits en janvier 2020
Réponse de Sopheak Jackson le 20 janv. 2020
Dear RK
Greetings to you from Angkor Palace Resort & Spa, Siem Reap, Cambodia.
Thank you very much for choosing our resort for your accommodation, and taking your time to share your experience staying with us recently.
We appreciate your feedback with full score review for our resort as "Well maintained resort, clean & spacious rooms with friendly staff!!!."
we believe you enjoyed your stay with us and it was a wonderful stay.
We trust you are well.
Do let us know when you plan to return so that we can look after your accommodation requirements.
Best regards,
Sopheak Jackson
E-Commerce Manager
Angkor Palace Resort & Spa, 5-star luxury resort in Siem Reap, Cambodia
10/10 Excellent
Margaret
10 janv. 2020
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
A great resort !
Margaret
Séjour de 7 nuits en décembre 2019
Réponse de Sopheak Jackson le 11 janv. 2020
Dear Margaret
Greetings to you from Angkor Palace Resort & Spa, Siem Reap, Cambodia
Thank you for choosing our resort to be your accommodation, as well as your time to share the feedback of experience staying with us recently.
We are delighted to read the feedback comment that you enjoyed at our resort, and we appreciated your compliments on our services, friendly staff and facilities detail mentioned. We also notice about your feedback on the Club Lounge facilities. We will bring up to our management.
However, thank you again or your feedback and compliment, it is very motivating for us to keep the commitment in the service provider to achieve our guests' full satisfaction, memorable and comfortable stay.
We believe your family and you are doing well.
We look forward to having you return to our lovely resort in a not too distant future.
Best regards,
Sopheak Jackson
E-Commerce Manager
Angkor Palace Resort & Spa, 5-star luxury resort in Siem Reap, Cambodia
10/10 Excellent
Luis Carlos
7 janv. 2020
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Claro que volvería
Luis Carlos
Séjour de 2 nuits en octobre 2019
Réponse de Sopheak Jackson le 8 janv. 2020
Dear Luis Carlos
Greetings to you from Angkor Palace Resort & Spa, Siem Reap, Cambodia.
Thank you very much for choosing our hotel for your accommodation recently, and taking your time to share your positive full score for our hotel.
Even no more comment about "Excelente en todos sentidos (mean: Excellent in every way) on Hotels.com, but we appreciate and strongly believe that you had spent a wonderful holiday at our hotel.
We trust you are well.
If you plan to return to Siem Reap, we wish to see you back to visit us, we will look after your accommodation as requirements.
Best regards,
Sopheak Jackson
E-Commerce Manager
Angkor Palace Resort & Spa, Siem Reap, the 5-star luxury hotel in Siem Reap, Cambodia.
8/10 Bien
Voyageur vérifié
Voyage en groupe
6 janv. 2020
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Voyageur vérifié
Séjour de 4 nuits en décembre 2019
Réponse de S.Jack le 31 janv. 2020
Dear Value Guest
Greetings to you from Angkor Palace Resort & Spa, Siem Reap, Cambodia.
Thank you very much for choosing our resort for your accommodation, and taking your time to share your experience staying with us recently.
We appreciate your feedback, we believe you enjoyed your stay with us and it was a wonderful stay.
Your compliment comment is really motivated and it will encourage our colleagues to perform the service even better for our guest
We trust you are well.
Best regards,
Angkor Palace Resort & Spa, 5-star luxury resort in Siem Reap, Cambodia
10/10 Excellent
Jaime
Voyage en famille
3 janv. 2020
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Jaime
Séjour de 5 nuits en décembre 2019
Réponse de Sopheak Jackson le 4 janv. 2020
Dear Jaime
Greetings to you from Angkor Palace Resort & Spa, Siem Reap, Cambodia.
Thank you very much for choosing our resort for your accommodation recently, and taking the time to rate us full score.
Even no comment, but we appreciate and strongly believe that you had spent a wonderful holiday at our resort.
We trust you are well.
If you plan to return to Siem Reap, we wish to see you back to visit us, we will look after your accommodation as requirements.
Best regards,
Sopheak Jackson
E-Commerce Manager
Angkor Palace Resort & Spa, the 5-star luxury resort in Siem Reap, Cambodia.
8/10 Bien
Voyageur vérifié
Voyage en famille avec de jeunes enfants, Voyage en famille
2 janv. 2020
Les points forts : Propreté et personnel et service
Voyageur vérifié
Séjour de 8 nuits en décembre 2019
Réponse de Sopheak Jackson le 4 janv. 2020
Dear Value Guest
Greetings to you from Angkor Palace Resort & Spa, Siem Reap, Cambodia
Thank you for choosing our resort for your stay, and for sharing your feedback on our resort.
We have reached our manager of the department to view the feedback from you about the swimming pool, restaurant service. It is the opportunity for us to improve and attention to our service, and indeed your comment will be dealt with to solve for our next guests.
Beside of these 2 cases, we strongly believe that you had enjoyed your stay with us.
We believe your family and you are doing well
Our team looks forward to welcoming you back to our resort in the future, and do let us know when you return so that we can look after your accommodation requirements.
Best regards,
Sopheak Jackson
E-Commerce Manager
Angkor Palace Resort & Spa, the 5-star luxury resort in Siem Reap, Cambodia.
10/10 Excellent
Voyageur vérifié
Voyage en famille
30 déc. 2019
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Voyageur vérifié
Séjour de 2 nuits en décembre 2019
Réponse de Sopheak Jackson le 4 janv. 2020
Dear Value Guest
Greetings to you from Angkor Palace Resort & Spa, Siem Reap, Cambodia
Thank you for choosing our resort to be your accommodation, as well as your time to share the feedback of experience staying with us recently.
We are delighted to read the feedback comment about our resort, and we appreciated your compliments on our staff service and well maintained and beautiful property as mentioned, especially your recommendation.
It is very motivating for us to keep the commitment in the service provider to achieve our guests' full satisfaction, memorable and comfortable stay.
We believe your family and you are doing well.
We look forward to having you return to our lovely resort in a not too distant future.
Best regards,
Sopheak Jackson
E-Commerce Manager
Angkor Palace Resort & Spa, 5-star luxury resort in Siem Reap, Cambodia
10/10 Excellent
Voyageur vérifié
Voyage en famille
30 déc. 2019
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Voyageur vérifié
Séjour de 6 nuits en décembre 2019
Réponse de Sopheak Jackson le 30 déc. 2019
Dear Value Guest
Greetings to you from Angkor Palace Resort & Spa, Siem Reap, Cambodia.
Thank you very much for choosing our resort for your accommodation recently, and taking your time to share your positive full score for our resort on Hotels.com.
Even no comment, but we appreciate and strongly believe that you had spent a wonderful holiday at our hotel.
We trust you are well.
If you plan to return to Siem Reap, we wish to see you back to visit us, we will look after your accommodation as requirements.
Best regards,
Sopheak Jackson
E-Commerce Manager
Angkor Palace Resort & Spa, the 5-star luxury resort in Siem Reap, Cambodia.
10/10 Excellent
Cristiana, Impruneta- Italia
Voyage en famille
29 déc. 2019
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Cristiana
Séjour de 6 nuits en décembre 2019
Réponse de Sopheak Jackson le 30 déc. 2019
Dear Cristiana
Greetings to you from Angkor Palace Resort & Spa, Siem Reap, Cambodia.
Thank you very much for choosing our resort for your accommodation, and taking the time to share your experience staying with us recently. We appreciate hearing that you enjoyed your stay with us and compliment our property decoration style of classic Cambodian style, very refined, elegant and luxurious, staff service and helpful.
We noted you have raised the comment on our WIFI signal downside due to many users connected, and bread for breakfast. This could be our opportunity to improve our team, we have informed our IT manager and Food and Beverage Manager concerned. Indeed it will be dealt with to solve it for attention to our other guests.
We trust your family and you are well.
Please let us know if you plan to return to Siem Reap so that we can look after your accommodation requirements.
Best regards,
Sopheak Jackson
E-Commerce Manager
Angkor Palace Resort & Spa, 5 star luxury resort in Siem Reap, Cambodia
10/10 Excellent
Voyageur vérifié
Voyage en famille
28 déc. 2019
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Voyageur vérifié
Séjour de 2 nuits en décembre 2019
Réponse de Sopheak Jackson le 28 déc. 2019
Dear Value Guest
Greetings from Angkor Palace Resort & Spa, Siem Reap, Cambodia.
We are delighted to read the feedback comment.
we appreciated your compliments on our services as Asian Greats Service, pool facility and the breakfast as mentioned.
It is very motivating for us to keep the commitment in the service provider to achieve our guests' full satisfaction, memorable and comfortable stay
We trust you and your family are well.
Do let us know when you plan to return so that we can look after your accommodation requirements.
Best regards,
Sopheak Jackson
E-Commerce Manager
Angkor Palace Resort & Spa, 5-star luxury resort in Siem Reap, Cambodia
8/10 Bien
Voyageur vérifié
Voyage en famille
27 déc. 2019
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Voyageur vérifié
Séjour de 4 nuits en décembre 2019
Réponse de Sopheka Jackson le 28 déc. 2019
Dear Anonymous
Greetings from Angkor Palace Resort & Spa, Siem Reap, Cambodia.
Thank you very much for choosing our resort for your accommodation, and taking the time to share your experience staying with us recently.
We appreciate your recommendation for the family traveler.
We believed that you enjoyed your stay here with us and must be a great time (with your family) in Siem Reap, Temple Town of Cambodia.
We trust you and your family are well.
Do let us know when you plan to return so that we can look after your accommodation requirements.
Best regards,
Sopheak Jackson
E-Commerce Manager
Angkor Palace Resort & Spa, 5-star luxury resort in Siem Reap, Cambodia