Les notes se basent sur un nombre total de 212 avis vérifiés

4,4 sur 5
Recommandé par 91 % des clients
4,4 Propreté de la chambre
4,3 Services et personnel
4,3 Confort de la chambre
4,2 Conditions de l'hôtel
Avis Expedia vérifiés
5 sur 5
Recommandé
pour Familles
par un voyageur vérifié de Wollongong

Excellent Value 2 Bedroom Apartment

Publié le 7 oct. 2016 sur Wotif
Situation : The apartment was well within walking distance to shops, restaurants and close to parks and museums.
This apartment was very clean, modern,comfortable and quiet with excellent service and very well priced. The amenities and appliances were modern and easy to use and more than enough for a family of four ( 2 x teenagers). This was a pleasant and comfortable apartment and we would recommend it to anyone looking for top notch accommodation with value for money.
5 sur 5
Recommandé
pour Tout le monde
par un voyageur vérifié de E

Extremely clean

Publié le 12 sept. 2016 sur Lastminute
Extremely clean and comfortable. So close to all shops.
5 sur 5
Recommandé
pour Tout le monde
par un voyageur vérifié

Publié le 2 sept. 2016 sur Wotif
Great apartment, would stay again! Staff were very friendly & helpful. Easy parking & good location. Would recommend to others. Room was very neat & clean. Late check in was very handy
2 sur 5
par un voyageur vérifié

disapointed

Publié le 14 juin 2016 sur Wotif
Les + : i thought it was clean
Les - : as above
saddly, was really good first time. I thought i was a regular.. but, the carpets, couch were horribly smelly. was i given a smoker room??? shower, no screen? just curtain? - sorry, but this is really bad
5 sur 5
par Peter de Melbourne

Very comfortable, large room, excellent value stay

Publié le 5 juin 2016 sur Hotels
Very comfortable 2 night stay. Some confusion at reception about whether i needed a different security card on 2nd night.
Commentaire laissé par : Direction de l'hôtel
10 juin 2016 par Kelly Assistant Manager, Direction de l'hôtel
Hi Peter, Thank you for your feedback on your recent stay with Quest Shepparton. Please be assured that your feedback is of the utmost importance to us. Of course it is essential that we are able to meet the demands of our customers if we are to succeed in business.
4 sur 5
Recommandé
pour Tout le monde
par un voyageur vérifié

Publié le 1 juin 2016 sur Wotif
Les + : comfortable, clean and dark.
Les - : parking
Bed comfortable - no problems, nice and dark for morning sleep in. Disappointed that I couldn't get a park in building area so had to park on the street - had to make multiple trips back to the room - car as I didn't want to leave items in the car. Otherwise the room was good.
5 sur 5
par john de William street, Melbourne

Perfect!

Publié le 27 mai 2016 sur Hotels
I really enjoyed my stay -what a great room configuration -perfect
Commentaire laissé par : Direction de l'hôtel
10 juin 2016 par Kelly Assistant Manager, Direction de l'hôtel
Hi John, Thank you for your wonderful feedback, which I have shared with our staff and management. We are thrilled to hear that you enjoyed your stay, and look forward to welcoming you back soon
4 sur 5
Recommandé
pour Tout le monde
par un voyageur vérifié

Great place to stay

Publié le 3 mai 2016 sur Wotif
Les + : Location, easy to deal with, where possible assisted with earlier check-in.
Les - : We had problems with the key card access system - makes it hard when people come beck to rooms at various times.
Very helpful staff. We got to Shepp about 12:30 and were able to access rooms earlier than check-in time. Rooms were excellent and clean. Second time we have stayed there and will continue to do each time visiting Shepp.
5 sur 5
par Victoria

Ce voyageur n'a laissé qu'une note Publié le 27 avr. 2016 sur Hotels
3 sur 5
Recommandé
pour Tout le monde
par un voyageur vérifié

surprise wake up call!

Publié le 21 mars 2016 sur Wotif
Nice and clean and comfortable like all Quests, but the child working at reception didn't put through the late checkout properly and we were woken after a late night by the cleaners barging into the room which wasn't a nice surprise. Other than that, no issues and a decent hotel.
Commentaire laissé par : Direction de l'hôtel
29 mars 2016 par Michael De Maria - Property Manager., Direction de l'hôtel
Thank-you for your review. I apologise for the lack of communication between departments and can assure you your review has been passed on to both department heads to be discussed with their relevant staff. We hope to see you again at Quest Shepparton.