Les notes se basent sur un nombre total de 196 avis vérifiés

Ils ont payé. Ils ont séjourné. Nous avons vérifié.
4,4 sur 5
Recommandé par 94 % des clients
4,4 Propreté de la chambre
4,3 Services et personnel
4,3 Confort de la chambre
4,2 Conditions de l'hôtel
Avis Expedia vérifiés
Ils ont payé. Ils ont séjourné. Nous avons vérifié.
4 sur 5
Recommandé
pour Événement personnel
par Isaac de Melbourne

Publié le 4 nov. 2015 sur Hotels
It was a good place to stay except I found dirty socks in the closet and hair in the toilet.
Commentaire laissé par : Direction de l'hôtel
9 nov. 2015 par Kelly Assistant Manager, Direction de l'hôtel
Thank you for taking the time to review your recent stay with Quest Shepparton and we are saddened to see that you were disappointed with some aspects of your stay. Please be assured that your feedback has been passed on to the property manager & executive housekeeper so that it can be rectified as soon as possible. We hope to see you back at Quest Shepparton again in the future.
Commentaire laissé par : Direction de l'hôtel
8 nov. 2015 par Kelly Assistant Manager, Direction de l'hôtel
Thank you for taking the time to review your recent stay with Quest Shepparton and we are saddened to see that you were disappointed with some aspects of your stay. Please be assured that your feedback has been passed on to the property manager so that it can be rectified as soon as possible. We hope to see you back at Quest Shepparton again in the future.
4 sur 5
Recommandé
pour Couples
par Nick de Gisborne

Overnight only

Publié le 21 oct. 2015 sur Hotels
Was a quick trip, room was small but comfortable. Not as clean as expected (dirty walls and carpets)
Commentaire laissé par : Direction de l'hôtel
26 oct. 2015 par Kelly Assistant Manager, Direction de l'hôtel
Thank you for your feedback, all feedback is welcomed as it assists with quality control and happy holiday experiences. We regret that your experience was a negative one as we pride ourselves in providing quality accommodation.
4 sur 5
Recommandé
pour Tout le monde
par un voyageur vérifié

Publié le 16 oct. 2015 sur Lastminute
Good place, highly recommended.. Good place, highly recommended..
Commentaire laissé par : Direction de l'hôtel
9 nov. 2015 par Michael De Maria - Property Manager, Direction de l'hôtel
Thank you for your review, we are very pleased to hear that you enjoy your stay at Quest Shepparton. We pride ourselves in our quality standards to ensure all guests have a positive experience in our apartments
4 sur 5
Recommandé
pour Tout le monde
par un voyageur vérifié de Melbourne, Vic

Publié le 13 oct. 2015 sur Wotif
Les + : Beds so comfortable. Accommodation nice and roomy for 4 adults.
In Shepparton for a wedding at 2.00pm Saturday afternoon. Got dressed in room, arrived back quite late and checked out at 8.30am on Sunday. Not enough time to really enjoy the facilities, but a good night's sleep was had by all!
Commentaire laissé par : Direction de l'hôtel
8 nov. 2015 par Michael De Maria - Property Manager, Direction de l'hôtel
Thank you for your lovely review of your recent stay with us at Quest Shepparton. We endeavour to be a warm and welcoming 'home away from home' for all of our guests and we look forward to seeing you back at Quest Shepparton in the near future
4 sur 5
Recommandé
pour Escapade entre amis
par Bimsara de Melbourne

Publié le 5 oct. 2015 sur Hotels
The hotel is situated in a convenient place, easy access to groceries and other shops. We had 2 bedroom apartment. My kids love to go back to the hotel. They really enjoyed the stay.
Commentaire laissé par : Direction de l'hôtel
9 nov. 2015 par Kelly Assistant Manager, Direction de l'hôtel
Thank you for your lovely review of your recent stay with us at Quest Shepparton. We endeavour to be a warm and welcoming 'home away from home' for all of our guests and we look forward to seeing you back at Quest Shepparton in the near future
Commentaire laissé par : Direction de l'hôtel
8 nov. 2015 par Kelly Assistant Manager, Direction de l'hôtel
Thank you for taking the time to write a review of your recent stay with us at Quest Shepparton. We always love to hear positive comments from our valued guests and I will be sure to share your kind words with our team. We look forward to seeing you back again in the future.
5 sur 5
Recommandé
pour Tout le monde
par un voyageur vérifié de Huonville Tasmania

Great studio apartment in great city.

Publié le 31 août 2015 sur Wotif
Staff were very helpful in answering lots of questions. Have never been to Shepparton before and were able to direct me to restaurants for dinner and the SPC factory shop. Great find.
Commentaire laissé par : Direction de l'hôtel
9 nov. 2015 par Michael De Maria - Property Manager, Direction de l'hôtel
Thank you for your wonderful feedback, which I have shared with our staff and management. We are thrilled to hear that you enjoyed your stay, and look forward to welcoming you back soon
4 sur 5
Recommandé
pour Personnes en voyage d'affaires
par un voyageur vérifié de Melbourne

Comfortable Stay

Publié le 30 août 2015 sur Wotif
Les + : Quest Apartments is walking distance to shops/restaurants. There is a gym/sports centre across the road. Printing facilities etc are also available.
Les - : Windows could do with a clean.
Situation : Shepparton has a range of good restaurants. I can recommend Coconut Thai.
The room was compact but clean with a well equipped kitchen. I found the staff to be friendly and most helpful. Wifi was good.
Commentaire laissé par : Direction de l'hôtel
1 sept. 2015 par Michael De Maria - Property Manager, Direction de l'hôtel
Thank you for your wonderful feedback, which I have shared with our staff and management. We are thrilled to hear that you enjoyed your stay, and look forward to welcoming you back soon
3 sur 5
par un voyageur vérifié

Seemed new and clean BUT....

Publié le 24 août 2015 sur Wotif
Towels in the room were dirty/stained/unclean. Microwave was smelling like it would start a fire and didnt work great. Very little parking spaces available.
Commentaire laissé par : Direction de l'hôtel
1 sept. 2015 par Michael De Maria - Property Manager, Direction de l'hôtel
Thank you for taking the time to review your recent stay with Quest Shepparton and we are saddened to see that you were disappointed with some aspects of your stay. Please be assured that your feedback has been passed on to the Executive House Keeper so that it can be rectified as soon as possible. We hope to see you back at Quest Shepparton again in the future.
5 sur 5
Recommandé
pour Personnes en voyage d'affaires
par un voyageur vérifié de Bendigo

Well Located Apartments

Publié le 17 août 2015 sur Wotif
Les + : Location close to good services and the business district. Staff were very helpful and professional.
Les - : N/A
Situation : Was there on business and liked being close to the business area but not on Wyndham Street.
I was upgraded to a larger apartment and the lounge area was so comfortable, it was a struggle to move to the bedroom for a very comfy night's sleep.
Commentaire laissé par : Direction de l'hôtel
9 nov. 2015 par Michael De Maria - Property Manager, Direction de l'hôtel
Thank you for taking the time to share your experiences at Quest Shepparton. Our team prides ourselves on providing high quality personlised service and to make all of our valued guests feel at home. It is wonderful to hear that we succeeded in this very important aspect. Your feedback has been shared with the team and we hope to have you return to stay again in the near future
3 sur 5
Recommandé
pour Personnes en voyage d'affaires
par Alexia de Melbourne

Quest Shepparton needs new mattresses

Publié le 7 août 2015 sur Hotels
Bed very soft and saggy with big dip in sleeping section. Limited secure car parking, had to park on the street. Otherwise all good
Commentaire laissé par : Direction de l'hôtel
9 nov. 2015 par Kelly Assistant Manager, Direction de l'hôtel
Thank you for taking the time to review your recent stay with Quest Shepparton and we are saddened to see that you were disappointed with some aspects of your stay. Please be assured that your feedback has been passed on to the property manager so that it can be rectified as soon as possible. We hope to see you back at Quest Shepparton again in the future