Avis
7,4
Bien
7,6/10
Propreté
7,6/10
Personnel et service
7,0/10
Équipements
7,2/10
Infrastructures et conditions de l’hébergement
7,4/10
Écoresponsabilité
Avis
3 août 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 3 nuits en juillet 2023
Réponse de Safe Travels, le 3 août 2023
Jean,Thank you for taking the time to rate Warwick Seattle following your recent experience with us. We appreciate all feedback from our amazing guests, and can see by your perfect rating that you had a fantastic stay. We would love to welcome you back next time you are in Seattle!
6/10 Satisfaisant
Martine
Voyage en couple
5 juil. 2022
Les points forts : Propreté
Martine
Séjour de 2 nuits en juin 2022
10/10 Excellent
James
Voyage en famille
17 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
James
Séjour de 1 nuit en mars 2024
Réponse de Romain Chan - General Manager le 18 avr. 2024
Dear James,Thank you so much for taking the time to share your positive comments about our hotel. We are thrilled to hear that you enjoyed your stay with us and that our services met your expectations.Your feedback is incredibly valuable to us and serves as motivation for our team to continue delivering exceptional experiences to all our guests.We hope to have the pleasure of welcoming you back again soon.
6/10 Satisfaisant
pavan
Voyage en famille
17 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
pavan
Séjour de 4 nuits en avril 2024
Réponse de Romain Chan - General Manager le 17 avr. 2024
Dear Pavan,I sincerely apologize for the disappointing experience you had with our continental breakfast and restaurant service during your recent stay. Your feedback is invaluable, and we are taking immediate steps to address the quality and quantity issues you encountered. Please know that this does not reflect our standard of service, and we are committed to ensuring a better experience for you in the future. I am glad to hear that our front desk staff met your expectations, and I hope we have the opportunity to welcome you back for a more enjoyable stay.
2/10 Horrible
Jessica
Voyage en famille
17 avr. 2024
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Jessica
Séjour de 2 nuits en avril 2024
Réponse de Romain Chan - General Manager le 17 avr. 2024
Dear Jessica,I apologize for the subpar experience you had during your stay with us. Your feedback regarding the condition of our hotel, noise disturbances, and room amenities is deeply concerning. Please know that we take your comments seriously and are actively working to address these issues. We strive to provide a comfortable and enjoyable stay for all our guests, and your feedback helps us in our continuous improvement efforts. We hope for the opportunity to regain your trust and welcome you back for a much-improved experience in the future.
10/10 Excellent
Akshay
15 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Akshay
Séjour de 1 nuit en février 2024
Réponse de Romain Chan - General Manager le 16 avr. 2024
Dear Akshay,Thank you so much for taking the time to share your positive comments about our hotel. We are thrilled to hear that you enjoyed your stay with us and that our services met your expectations.Your feedback is incredibly valuable to us and serves as motivation for our team to continue delivering exceptional experiences to all our guests.We hope to have the pleasure of welcoming you back again soon.
8/10 Bien
Bill
15 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Bill
Séjour de 3 nuits en avril 2024
Réponse de Romain Chan - General Manager le 15 avr. 2024
Dear Bill,Thank you so much for taking the time to share your positive comments about our hotel. We are thrilled to hear that you enjoyed your stay with us and that our services met your expectations.Your feedback is incredibly valuable to us and serves as motivation for our team to continue delivering exceptional experiences to all our guests.We hope to have the pleasure of welcoming you back again soon.
6/10 Satisfaisant
Chevhaun
15 avr. 2024
Les points faibles : Propreté
Chevhaun
Séjour de 2 nuits en avril 2024
Réponse de Romain Chan - General Manager le 16 avr. 2024
Dear Chevhaun,Dear [Guest],Thank you so much for taking the time to leave a review! We truly appreciate your feedback. While we apologize for any shortcomings during your stay, please know that we are committed to improving and providing the best experience possible for our guests. Your insights are invaluable in helping us achieve that goal. We hope to welcome you back soon for an even better experience.
8/10 Bien
DAICHI
15 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
DAICHI
Séjour de 3 nuits en avril 2024
Réponse de Romain Chan - General Manager le 16 avr. 2024
Dear Daichi,Dear [Guest],Thank you so much for taking the time to leave a review! We truly appreciate your feedback. While we apologize for any shortcomings during your stay, please know that we are committed to improving and providing the best experience possible for our guests. Your insights are invaluable in helping us achieve that goal. We hope to welcome you back soon for an even better experience.
2/10 Horrible
Daniel
Voyage en famille avec de jeunes enfants, Voyage en famille
15 avr. 2024
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Daniel
Séjour de 1 nuit en avril 2024
Réponse de Romain Chan - General Manager le 15 avr. 2024
Dear Daniel,I extend my sincerest apologies for the unsatisfactory experience you encountered during your recent stay with us. It deeply concerns us to hear that the room provided did not meet your expectations, particularly after paying for an executive room.We take cleanliness and comfort seriously, and it is disheartening to learn that the condition of your room fell short of our usual standards. Your feedback regarding the cleanliness and overall condition of the hotel is invaluable to us, and we are committed to addressing these issues promptly to prevent similar occurrences in the future.Please know that your comfort and satisfaction are our top priorities, and we are genuinely sorry for any inconvenience or disappointment caused. We value your patronage and hope for the opportunity to regain your trust and provide you with the exceptional experience you deserve.Thank you for bringing these concerns to our attention.
10/10 Excellent
Tauave, Puyallup
12 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Tauave
Séjour de 2 nuits en avril 2024
Réponse de Romain Chan - General Manager le 13 avr. 2024
Dear Tauave,Thank you so much for taking the time to share your positive comments about our hotel. We are thrilled to hear that you enjoyed your stay with us and that our services met your expectations.Your feedback is incredibly valuable to us and serves as motivation for our team to continue delivering exceptional experiences to all our guests.We hope to have the pleasure of welcoming you back again soon.
10/10 Excellent
Bonnie
Voyage en couple
11 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Bonnie
Séjour de 2 nuits en février 2024
Réponse de Romain Chan - General Manager le 11 avr. 2024
Dear Bonnie,Thank you so much for taking the time to share your wonderful feedback about your recent stay with us. We are thrilled to hear that you enjoyed your experience at our hotel.It was our pleasure to host you, and we're delighted to know that you had a positive and enjoyable stay. Your kind words mean the world to us and serve as a great motivation for our team to continue providing exceptional service to all our guests.We hope to have the pleasure of welcoming you back soon for another memorable stay. If there's anything else we can do to make your next visit even more enjoyable, please don't hesitate to let us know.
10/10 Excellent
Jaden
Voyage en famille avec de jeunes enfants, Voyage en groupe
11 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Jaden
Séjour de 1 nuit en avril 2024
Réponse de Romain Chan - General Manager le 11 avr. 2024
Dear Jaden,Thank you so much for taking the time to share your wonderful feedback about your recent stay with us. We are thrilled to hear that you enjoyed your experience at our hotel.It was our pleasure to host you, and we're delighted to know that you had a positive and enjoyable stay. Your kind words mean the world to us and serve as a great motivation for our team to continue providing exceptional service to all our guests.We hope to have the pleasure of welcoming you back soon for another memorable stay. If there's anything else we can do to make your next visit even more enjoyable, please don't hesitate to let us know.
10/10 Excellent
Laura, North Vancouver
Voyage en famille, Voyage en groupe
10 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Laura
Séjour de 1 nuit en avril 2024
Réponse de Romain Chan - General Manager le 11 avr. 2024
Thank you sincerely for sharing your wonderful feedback on your recent stay with us. We're thrilled to learn that you had an enjoyable experience at our hotel. In response to your comments on breakfast service, we've expanded our team to ensure prompt and attentive service in our restaurant.Hosting you was a pleasure, and we're delighted to hear about your positive experience. Your kind words are incredibly motivating for our team, spurring us on to maintain our commitment to exceptional service for all our guests.Dear Laura,We look forward to the opportunity to welcome you back soon for another memorable stay. Should you have any further requests or preferences to enhance your next visit, please feel free to reach out.
6/10 Satisfaisant
Shayne
Voyage en famille
10 avr. 2024
Les points forts : Propreté et personnel et service
Shayne
Séjour de 2 nuits en mars 2024
Réponse de Romain Chan - General Manager le 10 avr. 2024
Dear Shayne,Thank you for your kind words regarding the cleanliness of our hotel. We are delighted to hear that you found your accommodations to be satisfactory.However, we regret to learn of the inconvenience you experienced due to the lack of hot water in your room in the morning. Please accept our sincere apologies for this issue. We understand the importance of having access to hot water, especially during your stay, and we are truly sorry for any disruption this may have caused to your comfort.Rest assured, our team is currently investigating the matter to identify the root cause and take appropriate measures to prevent its recurrence. Your feedback is invaluable to us in our continuous efforts to improve our services and ensure that all our guests have a seamless and enjoyable stay.Thank you for choosing to stay with us, and we hope to have the opportunity to welcome you back in the future for a more pleasant experience.
6/10 Satisfaisant
Kayla
Voyage en famille avec de jeunes enfants
10 avr. 2024
Les points faibles : Propreté
Kayla
Séjour de 1 nuit en avril 2024
Réponse de Romain Chan - General Manager le 10 avr. 2024
Dear Kayla,We sincerely apologize for the inconvenience caused during your recent stay at our hotel. As a valued guest, we recognize the paramount importance of upholding cleanliness and hygiene standards, and we deeply regret that we did not meet your expectations in this regard. Please be assured that this matter has been promptly brought to our attention, and we are taking immediate measures to rectify the situation. Our utmost priority is to ensure that all our guests enjoy a comfortable and pleasant stay, and we are committed to enhancing our cleaning procedures to prevent similar occurrences in the future.Once again, please accept our sincere apologies for any inconvenience caused. We eagerly anticipate the opportunity to welcome you back in the future, where we aim to provide you with an exceptional experience that reflects the high standards we strive to uphold.
6/10 Satisfaisant
Mary
9 avr. 2024
Mary
Séjour de 2 nuits en avril 2024
Réponse de Romain Chan - General Manager le 11 avr. 2024
Dear Mary,I sincerely apologize for the delay in making up your room and the oversight in replacing the towels during your recent stay. This does not meet our standards of service, and we are taking steps to ensure it doesn't happen again. Your comfort is our priority, and we're committed to making it right.
6/10 Satisfaisant
Joel
8 avr. 2024
Les points forts : Propreté, personnel et service, équipements
Joel
Séjour de 2 nuits en avril 2024
Réponse de Warwick Seattle Hotel le 9 avr. 2024
Joel,Thank you so much for reviewing your stay with us. We are always working to improve our guest experience and repairing items in rooms as is this case and we were trying not to make noise but sometimes it is unavoidable. We look forward to your next stay with us. Best to you!
6/10 Satisfaisant
Licha, Ketchikan
Voyage en famille
7 avr. 2024
Les points faibles : Personnel et service et infrastructures et conditions de l’hébergement
Licha
Séjour de 2 nuits en avril 2024
Réponse de Warwick Seattle Hotel le 7 avr. 2024
Licha,Thank you for reviewing your stay with us. I apologize that our service in the restaurant was not up to expectations. We are starting a refresh to our hallways and rooms and should have some completed for your next stay. Best to you!
6/10 Satisfaisant
James
Voyage en famille
7 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
James
Séjour de 3 nuits en avril 2024
Réponse de Warwick Seattle Hotel le 7 avr. 2024
James,Thank you for mentioning our nice staff in your review. We just replaced all the beds in the rooms earlier this year. Our garage height is 6'8" I am sorry that someone broke your window. Wish you the best moving forward!
8/10 Bien
Kendra
Voyage en famille
6 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Kendra
Séjour de 3 nuits en avril 2024
Réponse de Warwick Seattle Hotel le 8 avr. 2024
Kendra,Thank you for the wonderful review of your stay and our great location and spa! We are starting a refresh to our rooms in the very near future. We hope to see you soon on your next visit to Seattle. Best to you!
6/10 Satisfaisant
Isabel
3 avr. 2024
Les points forts : Propreté
Isabel
Séjour de 4 nuits en mars 2024
Réponse de Warwick Seattle Hotel le 6 avr. 2024
Isabel,Thank you for rating your stay with us. We wish all guests to enjoy their stay with us and can see by your rating that we fell short in this regard.
8/10 Bien
Palpolage Don Shehan Hiroshan, Vancouver
Voyage en groupe
3 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Palpolage Don Shehan Hiroshan
Séjour de 3 nuits en mars 2024
Réponse de Warwick Seattle Hotel le 6 avr. 2024
Palpolage,Thank you for the kind words regarding your stay with us. Best to you!
2/10 Horrible
Michelle
Voyage en couple
3 avr. 2024
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Michelle
Séjour de 1 nuit en mars 2024
Réponse de Warwick Seattle Hotel le 7 avr. 2024
Michelle,Thank you for rating your stay with us. We wish all guests to enjoy their stay with us and can see by your rating that we fell short in this regard. Please reach out to the hotel if you would like to discuss your stay in further detail. Thank you again for staying with us.
10/10 Excellent
Kari
3 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Kari
Séjour de 3 nuits en mars 2024
Réponse de Warwick Seattle Hotel le 6 avr. 2024
Kari,Thank you for the perfect rating on your stay with us. Best to you!
10/10 Excellent
Theodore
Voyage en couple
2 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Theodore
Séjour de 1 nuit en avril 2024
Réponse de Warwick Seattle Hotel le 6 avr. 2024
Theodore,Thank you for the perfect rating on your stay with us and for mentioning our great central location. We look forward to your next stay with us. Best to you!
10/10 Excellent
Fredric
1 avr. 2024
Les points forts : Propreté et personnel et service
Fredric
Séjour de 3 nuits en mars 2024
Réponse de Warwick Seattle Hotel le 7 avr. 2024
Frederic,Thank you for the perfect rating on your recent stay with us. I apologize you found us trying to get a replacement in for a sick employee. We look forward to seeing you again on your next stay in Seattle. Best to you!
4/10 Médiocre
Athena
Voyage en groupe
31 mars 2024
Les points forts : Personnel et service
Les points faibles : Propreté
Athena
Séjour de 3 nuits en mars 2024
Réponse de Warwick Seattle Hotel le 7 avr. 2024
Athena,If any guest finds a room not to their liking, we would ask them to contact guest services so we can get it fixed. Your room should not have been released for renting with the issues you mention. We wish you the best in your future travels.
8/10 Bien
Matthew
31 mars 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Matthew
Séjour de 3 nuits en mars 2024
Réponse de Warwick Seattle Hotel le 2 avr. 2024
Matthew,Thank you for the rating on your stay with us. We look forward to your next visit to the Emerald City. Best to you!
8/10 Bien
Jason
Voyage en couple
31 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Jason
Séjour de 1 nuit en mars 2024
Réponse de Warwick Seattle Hotel le 6 avr. 2024
Jason,Thank you for staying with us and I must apologize for our cleaning staff entering your room before you checked out. Our security team is on site 24 hours a day taking care of the hotel and surrounding area of the hotel. We look forward to your next visit with us. Best to you!
8/10 Bien
BERTHA
Voyage en famille
31 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
BERTHA
Séjour de 1 nuit en mars 2024
Réponse de Warwick Seattle Hotel le 2 avr. 2024
BERTHA,Thank you for the review of your stay and pointing out that our hotel is a great place to stay. We look forward to your next stay with us. Best to you!!
6/10 Satisfaisant
Patricia
Voyage d’affaires
29 mars 2024
Les points faibles : Équipements
Patricia
Séjour de 2 nuits en mars 2024
Réponse de Warwick Seattle Hotel le 8 avr. 2024
Patricia,Thank you for the review of your stay. We have water available at the front desk at no charge and some items available on request as well that we do not charge for. I wish you would have asked us. I will share your comments on the room with our cleaning team. We wish you the best in your future travels.
4/10 Médiocre
Terry
Voyage d’affaires
28 mars 2024
Les points faibles : Personnel et service et infrastructures et conditions de l’hébergement
Terry
Séjour de 2 nuits en mars 2024
Réponse de Warwick Seattle Hotel le 29 mars 2024
Terry,Thank you for the review of your stay with us at Warwick Seattle Hotel. As the city continues to grow the better views from our rooms can get obstructed. We will look into the issues you mention and get them taken care of right away. Thank you again for staying with us. Best to you!
10/10 Excellent
Barbara, Hickory
27 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Barbara
Séjour de 2 nuits en mars 2024
Réponse de Warwick Seattle Hotel le 28 mars 2024
Barbara,Thank you for the perfect rating on your recent stay with us and for mentioning our location being close to many of Seattle's tourist attractions. Glad to see you were able to enjoy our restaurant offering during your stay as well. We look forward to your next stay. Best to you!
2/10 Horrible
Consuelo
27 mars 2024
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Consuelo
Séjour de 3 nuits en mars 2024
Réponse de Warwick Seattle Hotel le 28 mars 2024
Consuelo,Thank you for the review on your stay with us. Let me be the first to apologize for our staff not being their normally delightful selves and for having to move you during your stay. We will be much better on your next visit. Best to you!
6/10 Satisfaisant
Bebe
Voyage en famille avec de jeunes enfants
27 mars 2024
Les points forts : Personnel et service et équipements
Bebe
Réponse de Warwick Seattle Hotel le 28 mars 2024
Bebe,Thank you for the review of your stay with us. Your evaluation of the services and facilities is very much appreciated. I apologize for the condition of the window and the issues with the Wi-Fi, this is not the quality expected of our housekeeping and maintenance teams! Our intension is to exceed our guest’s expectations with each stay. Thank you again for staying with us. Best to you!
4/10 Médiocre
Aurelia
Voyage en famille
25 mars 2024
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Aurelia
Séjour de 1 nuit en mars 2024
Réponse de Warwick Seattle Hotel le 26 mars 2024
Aurelia,Gracias por calificar su estadía con nosotros y por mencionar que nuestro personal no fue el mejor durante sus interacciones con ellos. Compartiré tus comentarios con el equipo. ¡Mejor para usted!
8/10 Bien
Bethany
Voyage en couple
25 mars 2024
Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
Bethany
Séjour de 2 nuits en mars 2024
Réponse de Warwick Seattle Hotel le 26 mars 2024
Thank you for the wonderful review and for mentioning our awesome location. We are starting a refresh to our rooms now and you can see the changes on your next visit. Best to you!
4/10 Médiocre
Veronica
24 mars 2024
Veronica
Séjour de 1 nuit en mars 2024
Réponse de Romain Chan - General Manager le 13 avr. 2024
Dear Veronica,We sincerely apologize for any shortcomings during your recent visit. Your feedback is invaluable, and we are committed to making improvements to ensure your next experience is flawless. We look forward to the opportunity to exceed your expectations on your next visit.
10/10 Excellent
LucQuan
Voyage en couple
24 mars 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
LucQuan
Séjour de 2 nuits en mars 2024
Réponse de Warwick Seattle Hotel le 26 mars 2024
LucQuan,Thank you so much for the amazing review and the perfect score. We look forward to seeing you on your next visit to the area. Best to you!
10/10 Excellent
Charmaine
Voyage en famille
24 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Charmaine
Séjour de 5 nuits en février 2024
Réponse de Warwick Seattle Hotel le 26 mars 2024
Charmaine,Thank you for such a wonderful review of your stay and for mentioning all the near by shopping and eateries. We cannot wait to see you for your next show. Best to you!
6/10 Satisfaisant
Keith
Voyage en famille avec de jeunes enfants
24 mars 2024
Keith
Séjour de 2 nuits en mars 2024
Réponse de Warwick Seattle Hotel le 26 mars 2024
Keith,Thank you for reviewing your stay with us. We do wish for all guests to have a perfect stay and can see we fell short on this stay. Best to you!
10/10 Excellent
Tiffany
Voyage en famille avec de jeunes enfants, Voyage en famille, Voyage en couple
22 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Tiffany
Séjour de 1 nuit en mars 2024
Réponse de Warwick Seattle Hotel le 22 mars 2024
Tiffany,Thank you for the perfect review of your stay and for mentioning our wonderful staff. We cannot wait to see you again. Best to you.
10/10 Excellent
Wanda Annette
20 mars 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Wanda Annette
Séjour de 5 nuits en mars 2024
Réponse de Warwick Seattle Hotel le 21 mars 2024
Wanda Annette,Thank you so much for much for the perfect review and mentioning the friendly and helpful staff. We could not do this without their dedication and hard work. We look forward to your next visit. Best to you!
8/10 Bien
ANGELA
20 mars 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
ANGELA
Séjour de 2 nuits en mars 2024
Réponse de Warwick Seattle Hotel le 22 mars 2024
ANGELA,Thank you for staying with us and rating your stay. We look forward to seeing you on your next trip to Seattle. Best to you!
6/10 Satisfaisant
Olivia
19 mars 2024
Olivia
Séjour de 4 nuits en mars 2024
Réponse de Warwick Seattle Hotel le 22 mars 2024
Olivia,Thank you for rating your stay with us. We do wish for all our guests to have a perfect stay and can see by your rating we fell short. Best to you!
10/10 Excellent
Javier
Voyage en couple
18 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Javier
Séjour de 2 nuits en mars 2024
Réponse de Warwick Seattle Hotel le 19 mars 2024
Javier,Thank you for the perfect rating and mentioning our nice and helpful staff. We look forward to seeing you on your next visit to Seattle. Best to you!
2/10 Horrible
Garrett
18 mars 2024
Garrett
Séjour de 1 nuit en mars 2024
Réponse de Warwick Seattle Hotel le 7 avr. 2024
Garrett,Thank you for rating your stay with us. We wish all guests to enjoy their stay and can see by your rating that we fell short in this regard. Please reach out to the hotel if you would like to discuss your stay in further detail. Thank you again for staying with us.
6/10 Satisfaisant
Angela
Voyage en famille
16 mars 2024
Les points faibles : Propreté
Angela
Séjour de 3 nuits en mars 2024
Réponse de Warwick Seattle Hotel le 19 mars 2024
Angela,Thank you for the review of your recent stay with us at Warwick Seattle Hotel. It was disappointing to see we fell short on our expectation to deliver a clean comfortable room with amazing service. We thank you for mentioning our great location and we are starting a room refresh soon. Best to you!
4/10 Médiocre
Sara
Voyage en famille
16 mars 2024
Les points forts : Équipements
Les points faibles : Personnel et service et infrastructures et conditions de l’hébergement
Sara
Réponse de Warwick Seattle Hotel le 19 mars 2024
Sara,It is unfortunate that you did not have an exceptional experience, but I would like to thank you for your candor about the problems experienced during your stay with the condition of the guestroom. I have passed along your concerns to the managers involved for review and follow up with their respective team members. We greatly appreciate your loyalty and your patience as we continue to strive for excellence. Best to you!