Entrée de l’hébergement

Avis sur Studio 6 Savannah, GA

2 out of 5
Studio 6 Savannah, GA
60 W Montgomery Cross Rd, Savannah, GA

Avis

5,6
Note des voyageurs de 10 (Excellent), d’après 136 avis sur 556." "
Note des voyageurs de 8 (Bien), d’après 67 avis sur 556." "
Note des voyageurs de 6 (Satisfaisant), d’après 80 avis sur 556." "
Note des voyageurs de 4 (Médiocre), d’après 69 avis sur 556." "
Note des voyageurs de 2 (Horrible), d’après 204 avis sur 556." "

5,6/10

Propreté

6,2/10

Personnel et service

5,2/10

Équipements

5,4/10

Infrastructures et conditions de l’hébergement

5,0/10

Écoresponsabilité

Avis

6/10 Satisfaisant

David

Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en juillet 2023

4/10 Médiocre

Voyageur vérifié

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Avis hotel
La salle de bain etait sale, des poils jonchés la douche.
Séjour de 1 nuit en juin 2018

10/10 Excellent

Nathan, Galion

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en avril 2024
Réponse de Kumar le 18 avr. 2024
Thank you for taking the time to share your feedback with us about your recent stay. We truly appreciate your valuable comments and will make sure to pass them along to our team. Your feedback motivates us to continue improving our guest experience. Once again, thank you for sharing your thoughts with us. We look forward to welcoming you back and providing an even better experience during your next visit.

10/10 Excellent

Shubhankar

Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Excellent service from the staff. Helped at every step and even shipped the luggage after two days that was left at the property. Surely recommended.

10/10 Excellent

Kaleshia

Voyage en famille avec de jeunes enfants, Voyage en famille, Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
I enjoy my stay will definitely be staying again thank you to the people in the front office for being so kinda and helpful.
Séjour de 1 nuit en avril 2024
Réponse de Kumar le 16 avr. 2024
Thank you for taking the time to share your feedback with us regarding your recent stay. We truly appreciate your valuable comments and will ensure to pass them along to our team. Your feedback serves as a great motivation for us to continue improving our guest experience. Once again, thank you for sharing your thoughts with us. We are eagerly looking forward to welcoming you back and providing an even better experience during your next visit.

8/10 Bien

Nathan, Galion

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The woman that was working the desk was super nice.our room was clean and smelled good ..great place thanks for letting us stay with ya"ll
Séjour de 2 nuits en avril 2024
Réponse de Kumar le 13 avr. 2024
Thank you for taking the time to share your feedback with us regarding your recent stay. We truly appreciate your valuable comments and will ensure to pass them along to our team. Your feedback serves as a great motivation for us to continue improving our guest experience. Once again, thank you for sharing your thoughts with us. We are eagerly looking forward to welcoming you back and providing an even better experience during your next visit.

2/10 Horrible

Yessica, Naples

Voyage en groupe, Voyage d’affaires
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Nada que ver con las fotos
Séjour de 11 nuits en avril 2024
Réponse de Kumar le 13 avr. 2024
Thank you for taking the time to provide us with your feedback. We highly appreciate it and understand the value it holds.We always strive to offer exceptional guest experience, and we apologize for falling short of your expectations this time.We appreciate you raising your concerns with us, and we look forward to the opportunity to serve you better in the near future.

2/10 Horrible

Yessica, Miami

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
.
Séjour de 2 nuits en avril 2024
Réponse de Kumar le 9 avr. 2024
Thank you for taking the time to share your feedback with us regarding your recent stay. We sincerely appreciate your valuable comments and we will make sure to convey them to our team. Your feedback serves as a great source of motivation for us to keep enhancing our guest experience. Thank you once again for sharing your thoughts with us. We eagerly look forward to welcoming you back and providing an even better experience during your next visit.

2/10 Horrible

Daniel

Voyage en famille
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Room was dirty and smelled quite bad, when we asked the front desk if anyone could clean it we were given a broom to sweep it ourselves and were told they don't have anyone to clean rooms. Had to go buy sheets just so we could sleep on clean sheets.
Séjour de 1 nuit en avril 2024
Réponse de Kumar le 8 avr. 2024
We are truly sorry to learn about your disappointing experience during your stay with us. Your feedback is concerning, and we sincerely apologize for any inconvenience caused. This is certainly not the standard of service we strive to provide, and we are taking immediate steps to investigate and address the issues you've raised.Please be assured that we are taking the necessary steps to address the issue and ensure it does not happen again in the future.Thank you once again for bringing your concerns to our attention. We hope to have the opportunity to better serve you in the near future.

6/10 Satisfaisant

NIKHIL

Les points faibles : Propreté
Cigarette buds and dog poop right in front of the door
Séjour de 1 nuit en mars 2024
Réponse de Kumar le 6 avr. 2024
Thank you for taking the time to share your experience with us. Your feedback is valuable to us.We always aim to provide an exceptional guest experience, and I apologize that we fell short of your expectations.Please be assured that we are taking the necessary steps to address the issue and ensure it does not happen again in the future.Thank you once again for bringing your concerns to our attention. We hope to have the opportunity to better serve you in the near future.

2/10 Horrible

Mechelle

Voyage en famille
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Booked the stay for Easter weekend when I arrived at the location the appearance should have been the warning not to proceed any further but since I had pre paid for the room I was left with no choice. I receive our first room and it was beyond dirty and unkept. They gave me another room and was the same condition. It was an unsafe environment and I didn’t even stay but still had to pay as the room was non refundable. If you are looking to pay cash and by the hour with no questions this would be the place for you.
Séjour de 2 nuits en mars 2024
Réponse de Kumar le 3 avr. 2024
Dear valued guest, Thank you for taking the time to complete the survey regarding your recent stay at our property. We are sorry to hear that we did not meet your expectations during your stay. Please accept our sincere apologies for any inconvenience caused. Please be assured that we take your feedback seriously and will be reviewing it carefully to identify areas where we can improve so that future guests can enjoy a better experience.

2/10 Horrible

Thom

Voyage en famille
We were arriving late. Called to confirm we would be late arriving. When we arrived there was no staff in the office. Never got anyone to speak to us by phone or in person. Went to another hotel!
Séjour de 2 nuits en mars 2024
Réponse de Kumar le 1 avr. 2024
Dear Guest,We are truly sorry to learn about your disappointing experience during your stay with us. Your feedback is concerning, and we sincerely apologize for any inconvenience caused. This is certainly not the standard of service we strive to provide, and we are taking immediate steps to investigate and address the issues you've raised.We appreciate your diligence in bringing these matters to our attention. Please be assured that corrective actions will be taken, and we hope you can give us another chance to provide you with the service you deserve.

2/10 Horrible

Cassandra

Voyage en famille
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
Property doesn’t look like pictures and is infested with roaches, room walls damaged, tape was used on the bottom of tub. Place is cleaned properly and people were hanging out all day and night. Smoke detector clearly didn’t work because someone before us was burning incense and it was clearly infested with roaches. The outlets in the room even had roach feces in them and on them. Roaches were on the bed and in the bedroom. I was scared to sleep there and left the same day I checked in. My room door was also kicked in and the latch was broken as well. I took tons of photos because I couldn’t believe the condition of the room.
Séjour de 2 nuits en mars 2024
Réponse de Kumar le 25 mars 2024
Thank you for taking the time to complete the survey regarding your recent stay at our property. We would like to extend our sincere apologies for not meeting your expectations. Your satisfaction is of most importance to us, and we will be carefully reviewing the feedback you provided in order to make improvements and ensure that future guests have a better experience. We hope that you will give us another opportunity to provide you with a superior experience should you choose to stay with us again.

6/10 Satisfaisant

bruce

Voyage en famille
Les points forts : Personnel et service
No TV in room,was told I get a discount but didn't.
Séjour de 2 nuits en mars 2024
Réponse de Kumar le 22 mars 2024
Dear Guest,We apologize for the unpleasant conditions you encountered in your room, as well as the issue with your TV. We are truly sorry for any disappointment this caused you. We will thoroughly investigate your concerns and take all necessary steps to ensure that our guests have a pleasant stay with us in the future. We kindly ask for another chance to make things right and welcome you back to stay with us. Thank You,

2/10 Horrible

Stacy

Voyage en famille
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
Well the front office staff seemed sweet. However, dirty rooms & unsafe property. As a woman I was scared to go outside. Tons of solication. No silverware or kitchen utensil of any kind.
Séjour de 2 nuits en mars 2024
Réponse de Kumar le 22 mars 2024
Thank you for completing the survey regarding your recent stay at our property.On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

6/10 Satisfaisant

Battleground

Voyage en couple
Staff was helpful...the room felt like you was kinda in lockup. No lamps or phone in room. Bare minimum in room bed was uncomfortable and no extra pullows or blankets
Séjour de 3 nuits en mars 2024
Réponse de Kumar le 22 mars 2024
We are truly sorry to learn about your disappointing experience during your stay with us. Your feedback is concerning, and we sincerely apologize for any inconvenience caused. This is certainly not the standard of service we strive to provide, and we are taking immediate steps to investigate and address the issues you've raised.

2/10 Horrible

Rogelio

Séjour de 4 nuits en mars 2024
Réponse de Kumar le 30 mars 2024
Thank you for taking the time to share your feedback with us about your recent stay. We appreciate your comments and will make sure to pass them along to the team. Your feedback serves as motivation for us to continue improving our guest experience.Once again, thank you for sharing your thoughts with us. We look forward to welcoming you back and providing an even better experience during your next visit.

2/10 Horrible

Chad

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
No service animal allowed and attempt to over charge you.
Séjour de 2 nuits en mars 2024
Réponse de Brand Experience Team le 19 mars 2024
Hi Chad, Thank you for sharing your review. As a pet-friendly brand, our pet policy specifically states service animals and all well-behaved pets always stay free and are welcomed every visit. Your experience is important to us and we hope for the opportunity to improve in the future. Please visit again.Natalie #Team6

10/10 Excellent

Charles W

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Room is very clean and esthetically awesome. Best room ive stayed in, in many years.
Séjour de 1 nuit en mars 2024
Réponse de Kumar le 6 mars 2024
Thank you for sharing your comments regarding your recent stay with us.Your feedback will be shared with the team to serve as recognition and encouragement as we strive to continuously improve our guest experience.Thank you again for sharing. We hope your next visit will be even better.Sincerely,Kumar Parekh

2/10 Horrible

Tyler

Séjour de 1 nuit en février 2024
Réponse de Kumar le 22 mars 2024
Thank you for taking the time to share your feedback with us about your recent stay. We appreciate your comments and will make sure to pass them along to the team. Your feedback serves as motivation for us to continue improving our guest experience. Once again, thank you for sharing your thoughts with us. We look forward to welcoming you back and providing an even better experience during your next visit.

2/10 Horrible

Thaddeus

Voyage d’affaires, Voyage en couple
Les points faibles : Infrastructures et conditions de l’hébergement
Nasty
Séjour de 4 nuits en février 2024
Réponse de Nancy Y. le 6 mars 2024
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

2/10 Horrible

Christopher

Voyage en groupe
Les points forts : Personnel et service
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
Roaches and other bugs infested in the rooms everywhere, also loud neighbors on every room surrounding me whether it was music, screaming, or doors constantly opening and closing. Multiple holes in the walls inside of the room aswell.
Séjour de 3 nuits en février 2024
Réponse de Kumar le 19 févr. 2024
We are truly sorry to learn about your disappointing experience during your stay with us. Your feedback is concerning, and we sincerely apologize for any inconvenience caused. This is certainly not the standard of service we strive to provide. We appreciate your diligence in bringing these matters to our attention. Please be assured that corrective actions will be taken, and we hope you can give us another chance to provide you with the service you deserve

2/10 Horrible

Anika

Voyage en couple
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
TIRED travelers who needed a place to stay instead of driving unsafe and sleepy on the roads we chose here because it was in our budget. First red flag is $100 incidental fee they would charge if “something was to happen”. I go to room 150 and it sure SMELLED especially of smoke to be nonsmoking. The room LOOKED cold and the desk was scratched up. There wasn’t a TV remote. I went to the front desk to tell her there wasn’t a remote and she gave me one. I asked for an extra blanket and pillow and was told I had to wait about ten minutes. I took the remote and went back to my room when I noticed people in the parking lot. It felt weird. My husband went to the store while I checked in and I told him to hurry back because I felt unsafe. Getting back into the room I tried to use the remote but to no avail. After a long day I just wanted to get some GOOD and PEACEFUL rest. This wasn’t going to be the place. When I went to tell her we were dissatisfied with the room and wanted our money back, she tried to act like she couldn’t do it. But after chatting with Expedia and showing her that was not a good enough answer she worked with Expedia and refunded our money. We stayed at the Sleep Inn instead. This property couldn’t be trusted. There were too many obstacles to get rest when all a guest should have to do is check in and make themselves at home.
Séjour de 1 nuit en février 2024
Réponse de Kumar le 19 févr. 2024
We are truly sorry to learn about your disappointing experience during your stay with us. Your feedback is concerning, and we sincerely apologize for any inconvenience caused. This is certainly not the standard of service we strive to provide, and we are taking immediate steps to investigate and address the issues you've raised.We apologize for the unpleasant conditions you encountered in your room and for the TV issue. The behavior of our staff, particularly at the front desk, is unacceptable, and we will address this matter promptly. Your experience with the unexpected charges is also deeply concerning, and we assure you that we will thoroughly review our procedures to prevent such incidents in the future.We appreciate your diligence in bringing these matters to our attention. Please be assured that corrective actions will be taken, and we hope you can give us another chance to provide you with the service you deserve.

10/10 Excellent

Anthony

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 4 nuits en décembre 2023
Réponse de Kumar le 19 févr. 2024
Thank you for taking the time to provide your feedback. Your feedback is important to us, Thank you for sharing your positive experience, and we hope the rest of your stay is just as enjoyable!

2/10 Horrible

Lucas

Voyage d’affaires
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Dirty towel from cleaning crew
Baby roach
Baby roach
Baby roach
Séjour de 1 nuit en décembre 2023

8/10 Bien

Victoria

Les points faibles : Équipements
It's not a 5 star hotel. Weekend rates are a bit higher than the nicer hotel. You definitely get what you pay for
Séjour de 1 nuit en décembre 2023
Réponse de Brand Experience Team le 12 déc. 2023
We appreciate you taking the time to rate your stay. Rest assured, we’ll do our best to give you a 5-star experience next time around. Until then, we’ll leave the light on. For you. Cameron A. #Team6

4/10 Médiocre

Ricardo

Voyage en famille
Les points forts : Personnel et service
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
The property is being renovated and it is infested with roaches. I had to go out an buy spray because they were crawling all over the place and on the beds. There was no hot water in the shower and when I went to the front desk she said they would move us but it was not worth moving.
Séjour de 7 nuits en novembre 2023
Réponse de Brand Experience Team le 12 déc. 2023
Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. We hold ourselves to a high standard and plan to give this issue the attention it deserves. It’s valued guests like you who are always driving us to be better, and we appreciate you bringing this to our attention. Cameron A. #Team6

10/10 Excellent

Darius

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en novembre 2023

8/10 Bien

Linda

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Area was a little sketchy, requested a room change to front of hotel by front desk. Staff was very accommodating. Ended up be very pleased with our stay and price was really great.
Séjour de 2 nuits en novembre 2023
Réponse de Kumar le 15 nov. 2023
Thanks for your stay and the feedback telling us about the positive and negative aspects. My apologies for the inconveniences .We shall work on priority to improve the said areas based on your observations. Guest feedback is important to us for betterment. Hope to welcome you again soon.Sincerely,Kumar

2/10 Horrible

Matthias

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
The floor was so sticky that I ended up using one of the towels to mop the floor and it came out looking like I cleaned out a chimney. Nasty! Also didn't have any toilet paper in the room and had to go down and ask for some. Bunch of loud people with uncontrolled loud children etc. Just was a very uncomfortable experience.
Séjour de 1 nuit en octobre 2023
Réponse de Nancy Y. le 6 nov. 2023
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

10/10 Excellent

Ronnell OKeith

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
It’s alright for what it is
Séjour de 22 nuits en septembre 2023
Réponse de Nancy Y. le 6 nov. 2023
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6

8/10 Bien

Misty

Les points forts : Personnel et service et confort de la chambre
Studio 6 is a great place to stop for th3 night or a couple of days. With a great location and quick access to downtown and the beach. Moderately priced rooms that include a kitchenette, plenty of closet space, and one of the bigger showers that i have seen. Studio 6 is a great place to stay on your visit to Savannah.
Séjour de 2 nuits en septembre 2023
Réponse de Brand Experience Team le 18 sept. 2023
Hey Misty, thanks for taking time to share your review. We're thrilled to hear you had a great stay and can’t wait to tell our staff. Until next time, safe travels. Lilith#Team6

2/10 Horrible

Domenico

Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Disgusting and Creepy
Walked into the room beds were nicely made roaches crawling all around the stove top coffee maker was disgusting door looks it was kicked in and only plastered back into place
Séjour de 7 nuits en juillet 2023
Réponse de Brand Experience Team le 8 août 2023
Hi Domenico,We’re sorry you had a bad experience recently at one of our properties. We take your input seriously and apologize for the inconvenience. As our Guest, you’re very important to us, and our top priority is your satisfaction. Thank you for taking the time to provide this valuable feedback.Lilith#Team6

2/10 Horrible

Lacasha

Les points faibles : Propreté, personnel et service, confort de la chambre
Séjour de 1 nuit en juillet 2023

2/10 Horrible

Dirk-Uwe

Voyage en famille avec de jeunes enfants
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
It did not match our expectations on cleaning standards
Séjour de 1 nuit en juillet 2023
Réponse de Brand Experience Team le 8 août 2023
Hi Dirk,Thank you for providing feedback. Your experience is important to us and we hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6

2/10 Horrible

Brian

Voyage en famille, Voyage d’affaires
Les points faibles : Personnel et service et infrastructures et conditions de l’hébergement
Nasty, nasty, nasty….. Open the door roaches and bugs ran across beds, cabinets, everywhere. The bathroom sink was full of hair as was the shower as well. Avoid at all cost……
Réponse de Brand Experience Team le 1 août 2023
Hi Brian,We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Maz K.#Team6

2/10 Horrible

Nesrin

Les points faibles : Propreté et personnel et service
Séjour de 1 nuit en juillet 2023

2/10 Horrible

Dilhala

Voyage en famille
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 13 nuits en juin 2023

6/10 Satisfaisant

Kyra

Séjour de 1 nuit en juillet 2023

8/10 Bien

Chad

Les points forts : Propreté et personnel et service
Séjour de 1 nuit en juin 2023

8/10 Bien

Chad

Les points forts : Propreté, personnel et service, confort de la chambre
Séjour de 1 nuit en juin 2023

2/10 Horrible

Jon

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Worst stay ever
This was the wost stay that we ever had at any hotel! The room was dirty, the sheets were dirty and they weren't going to bring us new ones until the next day, they only had one towel and one hand towel in the bathroom and when we requested more they only gave is one and a washcloth, the A/C didn't work, there was a dead roach in the bathroom, they wouldn't relocate us to a different room. There were kids playing in the parking lot and a man shouting at another man and bragging about all the pistols that he had. We will NEVER stay there again and we highly recommend that no one else ever does too!
Séjour de 3 nuits en juin 2023
Réponse de Brand Experience Team le 20 juin 2023
Hi Jon, Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. We hold ourselves to a high standard and plan to give this issue the attention it deserves. It’s valued guests like you who are always driving us to be better, and we appreciate you bringing this to our attention. Maz K. #Team6

2/10 Horrible

Raid

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Bugs everywhere in the room, nasty bathroom. Old bed
Séjour de 1 nuit en juin 2023
Réponse de Nancy Y. le 14 juin 2023
After reading your review, we’re disappointed to learn that we fell short of your expectations. We’re constantly trying to improve in order to provide the best guest experience possible, so we appreciate your honesty. In the meantime, we’ll look into these issues and do our best to address them. Thanks again for your time, and we hope to see you again soon. Nancy Y.#Team6

2/10 Horrible

Edwin

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Will never come back
Séjour de 1 nuit en juin 2023
Réponse de Nancy Y. le 14 juin 2023
Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. We hold ourselves to a high standard and plan to give this issue the attention it deserves. It’s valued guests like you who are always driving us to be better, and we appreciate you bringing this to our attention. Nancy Y.#Team6

6/10 Satisfaisant

Voyageur vérifié

Voyage en famille
Les points faibles : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Worst stay ever
So far this has been the worst motel/ hotel experience I've ever had. There were roaches alive & dead in the room. The top spread had stains on it. The microwave was totally disgusting. I told the person who checked me in and he said he was going to change the microwave. Also, he said that the stain on the top cover was from being washed in the machine with bleach. I went to dinner with family & returned. Nothing was corrected. Dirty microwave still in room. I had to stay at a relative's house. Thank God for family nearby. I won't stay here again & I wouldn't reccomend anyone else either. Wasted hotel reward. Wish I could get the reward returned back to my account.
Séjour de 1 nuit en mai 2023
Réponse de Brand Experience Team le 31 mai 2023
Hi Traveler, Thank you for providing feedback. Your experience is important to us and we appreciate you bringing your concerns to our attention. We hope for the opportunity to improve your experience with us. Please visit again. Maz K. #Team6

2/10 Horrible

Darrelle Jean

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mai 2023

2/10 Horrible

Terri

Les points faibles : Propreté et infrastructures et conditions de l’hébergement

2/10 Horrible

Ben

Voyage en famille avec de jeunes enfants
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
The room was missing shower curtain, and trim in the bathroom. Room had bugs as well.
Séjour de 1 nuit en mai 2023
Réponse de Nancy Y. le 23 mai 2023
We’re sorry you had a bad experience recently at one of our properties. We take your input seriously and apologize for the inconvenience. As our Guest, you’re very important to us, and our top priority is your satisfaction. Thank you for taking the time to provide this valuable feedback. Nancy Y.#Team6

2/10 Horrible

glenn

Check hours of operation in very small print very carefully. Online reservation worked, but office was closed when we arrived and we could not access room.....still waiting for refund!!
Séjour de 1 nuit en mai 2023
Réponse de Nancy Y. le 23 mai 2023
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

2/10 Horrible

Michael

Voyage d’affaires, Voyage en couple
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
It was awful
Séjour de 1 nuit en mai 2023
Réponse de Brand Experience Team le 15 mai 2023
Hi Michael,Thank you for providing feedback. Your experience is important to us and we hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6