Avis
8,8
Excellent
9,2/10
Propreté
8,8/10
Personnel et service
8,6/10
Équipements
9,0/10
Infrastructures et conditions de l’hébergement
8,8/10
Écoresponsabilité
Avis
11 oct. 2023
Séjour de 3 nuits en octobre 2023
Réponse de Guest Service Department le 12 oct. 2023
Dear Mr. Jean-Philippe,On behalf of the entire team, we thank you very much for your unbeatable survey about your recent ME Ibiza experience.We are very happy to know that our staff's attention, services and facilities were as perfect as our outstanding guests deserve! We will continue to work in this direction. We look forward to welcoming you back to the hotel to enjoy all the energy of this amazing island!
6/10 Satisfaisant
Catherine
11 mai 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Catherine
Séjour de 3 nuits en mai 2023
Réponse de Guest Experience Department le 13 mai 2023
Dear Catherine,Thank you for sharing your experience at ME Ibiza.Please do not hesitate to contact us next time you will come back. We will do the best in order to improve your stay.Looking forward to welcoming you very soon.Kindest regards
10/10 Excellent
MONA
Voyage en couple
19 avr. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
MONA
Séjour de 4 nuits en avril 2023
Réponse de Guest Experience department le 20 avr. 2023
Dear Mrs. Mona,Greetings from ME Ibiza.We are very gretatful to know that you enjoyed the service and the hotel.Thank you for letting us know in what can we improve. We will continue looking for new places and restaurants to our guests, to make unique experiences.We hope to see you again!Guest Experience Department
10/10 Excellent
COUSTENOBLE
Voyage en famille
13 août 2020
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Magique
COUSTENOBLE
Séjour de 8 nuits en juillet 2020
10/10 Excellent
Amine
4 août 2020
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Hotel qui répond aux attentes
Amine
Séjour de 5 nuits en juillet 2020
8/10 Bien
MAX, Montpellier
19 août 2018
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
MAX
Séjour de 3 nuits en août 2018
Réponse de Aura Team le 26 août 2018
Dear Max,
Thank you very much for your comments; we have noted your feedback regarding the parking and the lack of French speakers and we are currently working on them. Please note that our lovely French colleague Audrey will be able to help you at the Concierge desk next time you are with us... we really hope that happens soon!
Kind regards
10/10 Excellent
Sylvie, marseille
13 août 2018
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Excellent hôtel !
Sylvie
Séjour de 7 nuits en août 2018
Réponse de Aura Team le 26 août 2018
Dear Sylvie,
Thank you very much for your feedback! This is very important for us to keep improving our services and also to keep working motivated and we truly appreciate it.
We can´t wait to have you back!
Warm regards,
10/10 Excellent
caro, Bruxelles
25 mai 2018
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Un mot SUPER
caro
Séjour de 4 nuits en mai 2018
Réponse de Aura Team le 10 juin 2018
Dear caro,
Thank you very much for your comment! We are very happy to know you enjoyed a great experience with us, which is our main goal.
We are already waiting for you to come back!
Kind regards,
8/10 Bien
carla, Bordeaux, France
23 août 2017
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
carla
Séjour de 7 nuits en août 2017
Réponse de Marta de la Osa Aura Team ME Ibiza le 1 déc. 2017
Dear Carla,
Thank you for your kind words!! We are glad you appreciate the efforts of the ME family to make you live the best and deserved experience.
We really hope to welcome you back at ME Ibiza, your home!
10/10 Excellent
Voyageur vérifié
24 août 2016
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Voyageur vérifié
Réponse de General Manager le 1 oct. 2016
Dear anonimo,
Thank you for sharing with us your experience at ME Ibiza.
We hope to have another opportunity to welcome you back.
Carlotta Cattaneo
AURA Host | ME Ibiza
10/10 Excellent
julien, M
13 juin 2016
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Endroit sublime, service au top
julien
Réponse de Your experience at ME Ibiza le 27 sept. 2016
Dear Julien, thank you for sharing your experience and photos with all of us! We love hearing your experience was as special as we planned it for you. We are also glad you would return here with no hesitation, because.. We are already waiting for you! Carlotta Cattaneo | AURA Host ME Ibiza
6/10 Satisfaisant
Voyageur vérifié
26 oct. 2015
Les points forts : Infrastructures et conditions de l’hébergement
Voyageur vérifié
6/10 Satisfaisant
Voyageur vérifié
14 sept. 2015
Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Lune de miel
Voyageur vérifié
10/10 Excellent
Voyageur vérifié
6 oct. 2014
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Bel hôtel neuf et design
Voyageur vérifié
10/10 Excellent
Emilie, Biarritz
14 sept. 2014
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Pour séjour en amoureux
Emilie
8/10 Bien
Christelle, France
25 août 2014
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
BEL HOTEL
Christelle
8/10 Bien
Juan
5 avr. 2024
Juan
Séjour de 3 nuits en avril 2024
Réponse de Guest Service Department le 5 avr. 2024
Dear Juan, Gretings from ME Ibiza! Thank you for your time writing the review and the comments about your recent ME Ibiza experience. For us, it is very important to know the details involved in your stay with us in order to improve in the aspects mentioned and provide the best service for our outstanding customers.We look forward to welcoming you on your next visit to our beloved island.Best regards,
10/10 Excellent
A
20 sept. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
A
Séjour de 4 nuits en septembre 2023
Réponse de Antonio Martínez. Reservations Manager le 12 oct. 2023
Many thanks for your visit and your feedback. Hope to see you soon!
2/10 Horrible
Frazer
3 sept. 2023
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Frazer
Séjour de 6 nuits en août 2023
Réponse de Guest Service Department le 4 sept. 2023
Dear Mr. Frazer, We are truly sorry you did not have the expected ME Ibiza experience we like to offer our guests. We will report your comment to review the staff's attention and services with the head of the departments in order to provide the service of excellence our guests deserve when choosing ME Ibiza as a holiday destination.Looking forward to welcoming you back on your next visit to upgrade your experience with us. Kind regards,
6/10 Satisfaisant
Oksana
23 août 2023
Oksana
Séjour de 4 nuits en août 2023
Réponse de Guest Service Department le 12 oct. 2023
Dear Mr. Oksana,Greetings from ME Ibiza!Thank you for taking some of your valuable time to write us your feedback regarding your last stay with us.In any case, we will try to improve in those aspects you have pointed out in order to be a 100% recommendable hotel according to your criteria.We look forward to seeing you again soon to make you feel like at home while you enjoy your holiday at ME Ibiza.Please do not hesitate to contact us should you require any further information.Best regards,
10/10 Excellent
Caroline
14 août 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Caroline
Séjour de 2 nuits en août 2023
Réponse de Guest Service Department le 16 août 2023
Dear Caroline, Thank you for your unbeatable survey about your recent ME Ibiza experience! Knowing that our staff and services made you feel like at home while you enjoyed an unforgettable holiday with us makes us very proud. We look forward to give you our warmest welcome back on your next visit to our beloved island. Best regards,
4/10 Médiocre
Laura
Voyage en couple
27 juil. 2023
Les points forts : Propreté
Les points faibles : Équipements et infrastructures et conditions de l’hébergement
Laura
Séjour de 9 nuits en juillet 2023
Réponse de Guest Service Department le 27 juil. 2023
Dear Mrs. Laura, First of all, thank you for taking some of your valuable time sharing these comments about your recent ME Ibiza experience. For us, it is very important to know every detail involved in our guests's experience at ME Ibiza and we are truly sorry our staff's attention and services did not meet your expectations.We are going to review it with the head of the departments to make sure our team is properly qualified for a high end venue such as ME Ibiza.On behalf of the entire team, we will remain at your disposal for any further questions and hope our apology provides you with a better approach of your overall experience with us.Regards,
10/10 Excellent
Dominik M., Mühlheim am Main
Voyage en couple
7 juil. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Dominik M.
Séjour de 9 nuits en juin 2023
Réponse de Guest Service Department le 9 juil. 2023
Dear Mr. Dominik M.,Thank you for your time sharing this review about your recent ME Ibiza experience. For us is very important to know the details where we did not meet your expectations to improve in the small details in order to provide the servie of excellence our guest deserve. We will extend it to the head of the department to review it with the managing team and try to adopt a better solution for our inhouse guests in that area.On behalf of the entire team, we thank you again and look forward to giving you our warmest welcome back on your next visit to our beloved island. Ou kindest regards,
10/10 Excellent
Manfred
Voyage en couple
29 mai 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Manfred
Séjour de 5 nuits en mai 2023
Réponse de Guest Service Department le 29 mai 2023
Dear Mr. Manfred, Greetings from Ibiza and thank you for your beautiful comment about your recent experience at ME Ibiza. Knowing that our staff and services made on your holiday some unique and unforgettable moments makes us very proud. We will extend it to the entire team to keep working this way in order to always provide the best for our outstanding customers. We thank yo again and kindly await to see you again soon to give you our warmest welcome back on your next visit to our beloved island. Our kindest regards, Guest Service Department
10/10 Excellent
Kimberley
Voyage en couple
10 mai 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Kimberley
Séjour de 4 nuits en avril 2023
Réponse de Guest Experience Department le 11 mai 2023
Dear Mrs Kimberley,Thanks a lot for taking the time sharing your experience at ME Ibiza.We are really glad to read you had a nice stay enjoying the surroundings, the rooftop and the views.Also we are very happy because you had a great assistance, specially from Chiara.All team appreciate your kind words and we wish to welcome you again soon.
10/10 Excellent
Lambert
2 mai 2023
Lambert
Séjour de 1 nuit en avril 2023
Réponse de Guest Service Department le 3 mai 2023
Dear Mr Lambert,Thank you for taking the time sharing your opinion regarding the last experience you had at ME Ibiza.All team are glad to know you had a great stay in this magic place of the island.Looking forward to welcoming you again very soon.Best regards,
10/10 Excellent
Johannes Henricus Hubertus
29 avr. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Johannes Henricus Hubertus
Séjour de 4 nuits en avril 2023
Réponse de Guest Service Department le 29 mai 2023
Dear Mr. Johannes,Thank you for your time answering the survey about your recent ME Ibiza experience. It is a pleasure to know you had an amazing time with us. On behalf of the entire team, we look forward to see you back soon to give you our warmest welcome back again when visiting our beloved island. Kind regards, Guest Service Department
10/10 Excellent
David
Voyage en famille
31 oct. 2022
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
ME IBIZA (you’re amazing)
David
Séjour de 5 nuits en octobre 2022
10/10 Excellent
Fabrizio
20 août 2022
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Fabrizio
Séjour de 3 nuits en août 2022
Réponse de Guest Experience Department le 1 sept. 2022
Apreciado Fabrizio,Muchas gracias por dedicar un momento de su tiempo en valorar su experiencia en ME Ibiza.Nos alegramos de que su estancia haya sido excelente y esperamos poder darle la bienvenida de nuevo muy pronto.Un afectuoso saludo
10/10 Excellent
Vitor
Voyage en famille
18 juin 2022
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Alto astral
Vitor
Séjour de 3 nuits en juin 2022
Réponse de Guest Experience Department le 18 juin 2022
Dear Vitor,
Thank you for taking the time to share your opinion regarding your experience at ME Ibiza.
We are delighted to read you had a wonderful experience with us.
Looking forward to welcoming you very soon.
Best regards,
10/10 Excellent
AZEB
Voyage en famille
10 juin 2022
Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
AZEB
Séjour de 5 nuits en mai 2022
Réponse de Guest experience department le 12 juin 2022
Dear Azeb,
Thank you so much for such a lovely review!
We are delighted to read that you had an excellent stay. Particulary, we are glad to hear that you found our ME people staff to impress you the most.
Looking forwad to seeing you soon.
Best regards.
10/10 Excellent
Dylan
Voyage d’affaires
17 oct. 2021
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Dylan
Séjour de 4 nuits en octobre 2021
10/10 Excellent
Voyageur vérifié
30 août 2021
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Voyageur vérifié
Séjour de 7 nuits en août 2021
6/10 Satisfaisant
Bahne
Voyage en famille
20 juil. 2021
Les points forts : Propreté et personnel et service
Les points faibles : Confort de la chambre
Bahne
Séjour de 3 nuits en juillet 2021
10/10 Excellent
Serena, England
Voyage en couple
9 sept. 2020
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Serena
Séjour de 3 nuits en septembre 2020
8/10 Bien
Voyageur vérifié
8 sept. 2020
Voyageur vérifié
Séjour de 7 nuits en août 2020
10/10 Excellent
Mònica, Tarragona
Voyage en famille
1 sept. 2020
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Mònica
Séjour de 6 nuits en août 2020
10/10 Excellent
Bruce, Cardiff
Voyage en couple
7 août 2020
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Bruce
Séjour de 3 nuits en juillet 2020
10/10 Excellent
John
12 nov. 2019
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Awesome hotel
John
Séjour de 5 nuits en juillet 2019
Réponse de Aura Manager ME Ibiza le 13 nov. 2019
Dear John,
Thank you soooo much for such a great and detailed review!! We are very happy to know that you really much enjoyed your experience with us.
Comments like yours mean the world to us, I'll make sure to pass it to all the members of the team who I am sure they will very much enjoy your nice words.
Your feedback means everything to us as it motivate us to keep working hard to exceed our guests' expectations.
It would be an absolut pleasure to welcome you back should you think of visiting us again in the future.
Kindest regards,
8/10 Bien
Joan, Igualada
Voyage en couple
14 oct. 2019
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Joan
Séjour de 2 nuits en octobre 2019
Réponse de Aura Manager ME Ibiza le 21 nov. 2019
Estimado Joan,
En primer lugar agradecerle que eligiera ME Ibiza como hotel durante su escapada a la isla blanca.
Sentimos no haber podido alcanzar sus expectativas en lo que a la facturación se refiere. Esperamos haya podido solucionar y aclarar todos los puntos con mis compañeros, teniendo así la oportunidad de darle nuevamente una cálida bienvenida, en el que esperamos sienta como su casa en la isla.
Quedamos a su entera disposición para cualquier cosa que pueda necesitar y esperamos verle muy pronto.
un saludo
8/10 Bien
Voyageur vérifié
23 sept. 2019
Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
Voyageur vérifié
Séjour de 5 nuits en septembre 2019
Réponse de Aura Manager ME Ibiza le 21 nov. 2019
Estimado Anonymous,
Muchas gracias por dedicar unos minutos de su valioso tiempo en hacernos llegar su calificación sobre ME Ibiza.
Será un placer tener la oportunidad de recibirle nuevamente en un futuro próximo.
Quedamos a su entera disposición
un saludo
8/10 Bien
Voyageur vérifié
4 sept. 2019
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Voyageur vérifié
Séjour de 2 nuits en août 2019
Réponse de AURA Manager le 14 nov. 2019
Dear Anonymous,
What a wonderful review!
Thank you very much for your nice feedback, we have shared it with the whole team since this is very motivating for us to keep improving our services and overall quality.
Kind Regards
8/10 Bien
Carla
1 sept. 2019
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Superlativo, ma mare senza spiaggia
Carla
Séjour de 7 nuits en août 2019
Réponse de AURA Manager ME Ibiza le 14 nov. 2019
Dear Carla,
Many thanks for taking your time to tell us about your experience at ME Ibiza.
I am really sorry reading your comments about your impression. Please allow me to express my apologises.
Thank you once again and our best wishes,
4/10 Médiocre
Luis, NY
Voyage en couple
20 août 2019
Les points forts : Propreté
Les points faibles : Personnel et service et équipements
Luis
Séjour de 4 nuits en août 2019
6/10 Satisfaisant
Voyageur vérifié
Voyage en couple
18 août 2019
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Voyageur vérifié
Séjour de 2 nuits en août 2019
Réponse de AURA Manager ME Ibiza le 14 nov. 2019
Dear Anonymous,
Thank you, we are so happy to receive positive feedback and to know that our guests have had a great experience with us!
Our main priority is you and we work hard to keep up to standards! This is our reward!!
Hopefully you will return to ME Ibiza and of course we will be waiting for you to create more memories!
Kind Regards,
10/10 Excellent
Voyageur vérifié
12 août 2019
Voyageur vérifié
Séjour de 4 nuits en août 2019
Réponse de Aura Manager ME Ibiza le 14 nov. 2019
Dear Anonymous,
Thanks for your score and for choose ME Ibiza during your visit at ME Ibiza.
Hope have the opportunity to welcome you back at the white island.
Kind regards
8/10 Bien
Voyageur vérifié
1 août 2019
Les points forts : Propreté
Les points faibles : Personnel et service
Voyageur vérifié
Séjour de 7 nuits en juillet 2019
8/10 Bien
Voyageur vérifié
Voyage en famille
1 août 2019
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Voyageur vérifié
Séjour de 4 nuits en juillet 2019
Réponse de AURA Manager ME Ibiza le 14 nov. 2019
Dear Anonymous,
First of all, I would like to thank you very much for having chosen ME Ibiza for your holidays in Ibiza and for taking time to send us your feedback about your experience.
I would like to personally apologize for the inconveniences caused during your experience with us.
Your feedback is very important to us and helps us improve our service every day. We have taken very good note of your detailed comments about the service and the noise you experienced during your time with us, I have also passed them to our managers. I want you to know that the whole team is aware of the situation and we will do everything we can so mentioned issues shall not happen again.
We deeply regret that we couldn’t meet your expectations. As a member of The Leading Hotels of the World we strive to give a personalized and unique service to each one of our guests.
We do hope that we will be able to count on your trust in our hotel should you think of visiting us again in the future.
Kind regards
8/10 Bien
teresa
29 juil. 2019
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
teresa
Séjour de 3 nuits en juillet 2019
Réponse de AURA Manager ME Ibiza le 14 nov. 2019
Dear Teresa,
Thank you for such a terrific review about ME Ibiza! We are happy you enjoyed a nice time with us and the whole team is already waiting for you to come back next year, we will be glad to create new experiences and memories together!
See you soon,
Kind regards,
8/10 Bien
Voyageur vérifié
Voyage en couple
24 juil. 2019
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Voyageur vérifié
Séjour de 4 nuits en août 2018
Réponse de AURA Manager ME Ibiza le 18 nov. 2019
Dear Anonymous,
First of all I would like thank you very much for having chosen ME Ibiza for your holidays in Ibiza and for taking the time to send us you valuable feedback.
I would like to apologize personally for the inconveniences caused during your experience at ME Ibiza.
Your feedback is very important to us and helps us to improve our service every day. We have taken very good note of your detailed comments about the service and I can guarantee that all necessary actions have already been taken to assure that the mentioned issues shall not happen again.
Our main goal is to gain you back as a repeating customer and I would be proud to welcome you soon again at your home in Ibiza, the ME Ibiza. I would be happy to receive your detailed feedback personally, therefore please feel free to contact me at my email aura.meibiza@melia.com at any time.
Kind regards