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Avis sur Quality Inn & Suites Sandusky

2.5 out of 5
Quality Inn & Suites Sandusky
6220 Milan Rd, Sandusky, OH

Avis

8,2

Très bien

Note des voyageurs de 10 (Excellent), d’après 410 avis sur 932." "
Note des voyageurs de 8 (Bien), d’après 310 avis sur 932." "
Note des voyageurs de 6 (Satisfaisant), d’après 110 avis sur 932." "
Note des voyageurs de 4 (Médiocre), d’après 54 avis sur 932." "
Note des voyageurs de 2 (Horrible), d’après 48 avis sur 932." "

8,4/10

Propreté

8,6/10

Personnel et service

7,8/10

Équipements

8,2/10

Infrastructures et conditions de l’hébergement

8,2/10

Écoresponsabilité

Avis

2/10 Horrible

Daniel, Saint-Elzéar

Voyage d’affaires
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Staff
Séjour de 1 nuit en mars 2024
Réponse de Heather Jackson le 31 mars 2024
Thank you for taking the time to complete our online survey. Your feedback is important to us so we can make improvements where necessary. Thank you for being a valued guest., Quality Inn & Suites Sandusky

8/10 Bien

MARIE-JOSEE

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Très bien pour un séjour d'affaires. Le personnel est très accueillant et l'environnement très propre. Près des restaurants.
Séjour de 4 nuits en juillet 2018

8/10 Bien

Jorge

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en avril 2024
Réponse de Nicole le 23 avr. 2024
Dear Jorge,Thank you for taking the time to complete our online survey. Your feedback is important to us so we can make improvements where necessary. Thank you for being a valued guest.Nicole, Quality Inn & Suites

4/10 Médiocre

Michael

Voyage en famille avec de jeunes enfants
Les points faibles : Propreté, personnel et service, équipements
The water in the pool was very dirty. Had breakfast on Sat and Sun during our stay. The hot selections on Sat were waffles, eggs, and sausage. On Sun it was waffles only. This was below my expectations. I won't be staying at this hotel again.
Séjour de 2 nuits en avril 2024
Réponse de Nicole le 16 avr. 2024
Dear Michael,Thank you for taking the time to complete our online survey. Your feedback is important to us so we can make improvements where necessary. We apologize we did not meet your expectations. We hope to see you again.Nicole Trapp, Quality Inn & Suites Sandusky

10/10 Excellent

Nancy

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
I found the location ideal for the convention I was attending. The front desk personnel were very friendly and helpful.
Séjour de 3 nuits en avril 2024
Réponse de Nicole le 16 avr. 2024
Dear Nancy,Thank you for taking the time to complete our online survey. Your feedback is important to us so we can make improvements where necessary. We are glad you had a great stay. Thank you for being a valued guest.Nicole Trapp, Quality Inn & Suites Sandusky

10/10 Excellent

Thalia

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great service
Séjour de 1 nuit en mars 2024
Réponse de Nicole le 11 avr. 2024
Dear Thalia,Thank you for taking the time to complete our online survey. Your feedback is important to us so we can make improvements where necessary. Thank you for being a valued guest.Nicole Trapp, Quality Inn & Suites Sandusky

10/10 Excellent

Floyd

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great breakfast
Séjour de 1 nuit en avril 2024
Réponse de Nicole le 10 avr. 2024
Dear Floyd,Thank you for taking the time to complete our online survey. Your feedback is important to us so we can make improvements where necessary. Thank you for being a valued guest.Nicole Trapp, Quality Inn & Suites Sandusky

10/10 Excellent

Colette

Voyage en famille, Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The room was clean and quiet. I had no problem asking for extra towels and toilet paper. The breakfast was great if you liked sausage. I am not a fan, so I ate the eggs with a english muffin instead.
Séjour de 2 nuits en avril 2024
Réponse de Connie le 9 avr. 2024
Thank you for sharing your feedback with us about your stay. We value your feedback and will use it to make improvements where needed. We hope to see you again when your travel bring you back to the Sandusky area.

8/10 Bien

Hernan

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en avril 2024
Réponse de Nicole le 14 avr. 2024
Dear Herman,Thank you for taking the time to complete our online survey. Your feedback is important to us so we can make improvements where necessary. Thank you for being a valued guest.Nicole Trapp, Quality Inn & Suites Sandusky

8/10 Bien

Lrae

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
It was nice and quiet Clean and convenient
Séjour de 2 nuits en avril 2024
Réponse de Connie le 9 avr. 2024
Thank you for being our valued guest!

2/10 Horrible

Colton

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Don’t recommend this property for as cheap as it is. First one had huge white stains all over the bed skirt, the beds weren’t even made upon entry. Called the front desk and gave them the benefit of the doubt. They switched us to another room, both comforters were covered in huge oil looking stains. There was a bug and hair on the floor in the bathroom. Our child was in tears, we were assured that we would receive a refund the following day when a manager showed up. We checked in and left the property within and hour after two different rooms. Called back the following morning and was told that I was lying and the beds were clean but they were aware of the stains. What a joke of a place! Very unprofessional
Séjour de 1 nuit en avril 2024
Réponse de Nicole le 7 avr. 2024
Dear Colton,Thank you for your feedback, it is important to us so we can make improvements where necessary.Nicole Trapp, Quality Inn & Suites Sandusky

10/10 Excellent

Elias

Séjour de 2 nuits en mars 2024
Réponse de Nicole le 23 avr. 2024
Dear Elias,Thank you for taking the time to complete our online survey. Your feedback is important to us so we can make improvements where necessary. Thank you for being a valued.Nicole, Quality Inn & Suites Sandusky

8/10 Bien

Cole

Les points forts : Propreté et personnel et service
Séjour de 2 nuits en mars 2024
Réponse de Nicole le 2 avr. 2024
Dear Cole,Thank you for taking the time to complete our online survey. Your feedback is important to us so we can make improvements where necessary.Thank you for being a valued guest.Nicole, Quality Inn & Suites Sandusky

8/10 Bien

David

Voyage en famille, Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
No problems
Séjour de 1 nuit en mars 2024
Réponse de Nicole le 29 mars 2024
Dear David,Thank you for taking the time to complete our online survey. Your feedback is important to us so we can make improvements where necessary. Thank you for being a valued guest.Nicole, Quality Inn & Suites Sandusky

8/10 Bien

Linsay

Voyage en famille
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
We have stayed here a couple times. Happy with our stay.
Séjour de 2 nuits en mars 2024
Réponse de Nicole le 29 mars 2024
Dear Linsay,Thank you for taking the time to complete our online survey. Your feedback is important to us so we can make improvements where necessary.Thank you for being a valued guest.Nicole, Quality Inn & Suites Sandusky

10/10 Excellent

Luis

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Nice and quiet place
Séjour de 1 nuit en mars 2024
Réponse de Heather Jackson le 25 mars 2024
Glad we could meet your expectations.

10/10 Excellent

Ms. Michelle, Maple Hts

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
I always stay here. Great experience all around.
Séjour de 1 nuit en mars 2024
Réponse de Heather Jackson le 25 mars 2024
Thank you for being a loyal guest. Hope to see you again soon.

10/10 Excellent

ikyha

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mars 2024
Réponse de Nicole le 25 mars 2024
Dear Ikyha,Thank you for taking the time to complete our online survey. Your feedback is important to us so we can make improvements where necessary.Thank you for being a valued guest.Nicole Trapp

8/10 Bien

Heather

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
This hotel was very good in all aspects except the breakfast was lacking options. The breakfast attendants tried their best to keep restocking food, but several things were out for a few time intervals due to the demand. Overall, a very nice place to stay and a good price.
Séjour de 1 nuit en mars 2024
Réponse de Heather Jackson le 25 mars 2024
Thank you for taking the time to review our property.

10/10 Excellent

Timothy

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Quick and easy check in, room is clean.
Séjour de 1 nuit en mars 2024
Réponse de Heather Jackson le 25 mars 2024
Thank you for staying with us , Hope to see you again soon!

6/10 Satisfaisant

Sara

Voyage en famille
Les points forts : Personnel et service
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Property is outdated and the breakfast options are not as good as they were last year. Our room had one flip flop that didn’t belong to us and the vent in the bathroom sounded like a jet airplane. Thin walls - could hear neighboring room using blow dryer at 6am.
Séjour de 1 nuit en mars 2024
Réponse de Heather Jackson le 19 mars 2024
Please accept our apologies for not meeting your expectations. we will share this info with our management team to better serve you in the future.

10/10 Excellent

Ricky

Voyage en famille
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Good
Séjour de 1 nuit en mars 2024
Réponse de Heather Jackson le 19 mars 2024
Thanks for staying with us, hope to see you again soon!

8/10 Bien

Russell

Séjour de 2 nuits en mars 2024
Réponse de Nicole le 7 avr. 2024
Dear Russell,Thank you for taking the time to complete our online survey. Your feedback is important to us so we can make improvements where necessary.Thank you for being a valued guest.Nicole Trapp, Quality Inn & Suites Sandusky

10/10 Excellent

Andrew

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Clean quiet rooms. Nice front dest person
Séjour de 1 nuit en mars 2024
Réponse de Nicole le 15 mars 2024
Dear Andrew,Thank you for taking the time to complete our online survey. Your feedback is important to us so we can make improvements where necessary. Thank you for being a valued guest.Nicole, Quality Inn & Suites Sandusky

6/10 Satisfaisant

Melissa A

Les points forts : Propreté et personnel et service
Séjour de 2 nuits en mars 2024
Réponse de Nicole le 12 mars 2024
Dear Melissa,Thank you for taking the time to complete our online survey. Your feedback is important to us so we can make improvements where necessary.Thank you for being a valued guest.Nicole, Quality Inn & Suites Sandusky.

8/10 Bien

Kelli

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The hotel is in a great area, close to a lot of restaurants and shopping. The staff was friendly and the hotel and room were clean. We didn’t eat breakfast there so can’t comment on the breakfast that is included. The bathroom we had could use updating but other than that it was great. We would stay there again.
Séjour de 2 nuits en mars 2024
Réponse de Heather Jackson le 4 mars 2024
Thank you for taking the time to review our property, hope to see you again if you are ever in our area again!

8/10 Bien

Dave, Lake Milton

Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
Quiet
Séjour de 2 nuits en mars 2024
Réponse de Heather Jackson le 4 mars 2024
Thank you for taking the time to review our property!

10/10 Excellent

Stephanie

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mars 2024
Réponse de Heather Jackson le 4 mars 2024
Hope to see you again soon!

10/10 Excellent

Amanda

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en février 2024
Réponse de Heather Jackson le 28 févr. 2024
Thank you for taking the time to review our property. Hope to see you again soon!

8/10 Bien

Brittany

Séjour de 1 nuit en février 2024
Réponse de Nicole le 20 mars 2024
Dear Brittany,Thank you for taking the time to complete our online survey. Your feedback is important to us so we can make improvements where necessary.Thank you for being a valued guest.Nicole, Quality Inn & Suites Sandusky

10/10 Excellent

joshua

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Everything was good. We would stay again
Séjour de 2 nuits en février 2024
Réponse de Nicole le 26 févr. 2024
Dear Joshua,Thank you for taking the time to complete our online survey. Your feedback is important to us so we can make improvements where necessary. Thank you for being a valued guest.Nicole, Quality Inn & Suites Sandusky

10/10 Excellent

Nicole

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements
Rooms were nice and staff were great. Disappointed there was no hot breakfast.
Séjour de 1 nuit en février 2024
Réponse de Nicole le 21 févr. 2024
Dear Nicole,Thank you so much for taking the time to complete our online survey. Your feedback is important to us so we can make improvements where necessary.Thank you for being a valued guest.Nicole Trapp, Quality Inn & Suites Sandusky

6/10 Satisfaisant

Jeff

Voyage en famille
Beds were comfortable. Not the cleanest nor updated hotel. But kinda what you’d expect for the price range.
Séjour de 2 nuits en février 2024
Réponse de Nicole le 20 févr. 2024
Dear Jeff,Thank you for taking the time to complete our online survey. Your feedback is important to us so we can make improvements where necessary.Thank you for being a valued guest.Nicole Trapp, Quality Inn & Suites Sandusky

8/10 Bien

Cassandra

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en février 2024
Réponse de Nicole le 14 févr. 2024
Dear Cassandra,Thank you for taking the time to complete our online survey. Your feedback is important to us so we can make improvements where necessary. We appreciate your business. Thank you for being a valued guest.Nicole, Quality Inn & Suites Sandusky

10/10 Excellent

Kaylen

Séjour de 1 nuit en février 2024
Réponse de Heather Jackson le 25 mars 2024
Hope to see you again soon!

10/10 Excellent

Shawna

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
This place was great. It was very close to Kalahari resort. It was very close to everything that you may have needed. Walmart, restaurants, gas stations. I mean everything. The staff was extremely friendly and helpful. Place was very clean. The breakfast was ok, it could have used some eggs & meat. But over all was a great stay. Definitely would stay there again.
Séjour de 1 nuit en février 2024
Réponse de Nicole le 9 févr. 2024
Dear Shawna,Thank you so much for taking the time to complete our online survey. Your feedback is important to us so we can make improvements where necessary.Thank you for being a valued guest.Nicole, Quality Inn & Suites Sandusky

8/10 Bien

Michael

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
T
Séjour de 2 nuits en février 2024
Réponse de Nicole le 8 févr. 2024
Dear Michael,Thank you for taking the time to complete our online survey. Your feedback is important to us so we can make improvements where necessary. Thank you for being a valued guest.Nicole, Quality Inn & Suites Sandusky

8/10 Bien

Darcy, Manistique

Voyage en couple
Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
It is clean and quiet.
Séjour de 1 nuit en février 2024
Réponse de Nicole le 6 févr. 2024
Dear Darcy,Thank you very much for taking the time to complete our online survey. Your feedback is important to us so we can make improvements where necessary.Thank you for being a valued guest.Nicole, Quality Inn & Suites Sandusky

10/10 Excellent

Ms. Michelle, Maple Hts

Voyage d’affaires
Les points forts : Équipements et infrastructures et conditions de l’hébergement
Return custo her. Great staff, great location. Will return
Séjour de 1 nuit en janvier 2024
Réponse de Nicole le 30 janv. 2024
Dear Michelle.Thank you so much for taking the time to complete our online survey. Your feedback is important to us so we can make improvements where necessary.Thank you for being a valued guest.Nicole, Quality Inn & Suites Sandusky

10/10 Excellent

Joe

Séjour de 1 nuit en janvier 2024
Réponse de Nicole le 20 mars 2024
Dear Joe,Thank you for taking the time to complete our online survey. Your feedback is important to us so we can make improvements where necessary.Thank you for being a valued guest.Nicole, Quality Inn & Suites Sandusky

10/10 Excellent

Lloyd

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
It was clean and did not have the usual smells many hotels have. Enjoyed the staff and will stop by again.
Séjour de 2 nuits en janvier 2024
Réponse de Nicole le 25 janv. 2024
Dear Lloyd,Thank you for taking the time to complete our online survey. Your feedback is important to us, so we can make improvements where necessary. Thank you for being a valued guest.Nicole, Quality Inn & Suites Sandusky

8/10 Bien

Brittany

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
All was good
Séjour de 1 nuit en janvier 2024
Réponse de Nicole le 23 janv. 2024
Dear Brittany,Thank you for your time to complete our online survey. Your feedback is important to us so we can make improvements where necessary. Thank you for being a valued guest.Nicole, Quality Inn & Suites Sandusky

4/10 Médiocre

mark

Voyage en famille
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Lack Luster!
Hot breakfast was included which was a joke. One waffle maker, a few pieces of bread and a toaster was it. People were looking around like "this is it?". Fruit that was out was wrinkled. Plates and silverware needed re-filled. The ice machines did not work on the second floor.
Séjour de 1 nuit en janvier 2024
Réponse de Nicole le 23 janv. 2024
Dear Mark,Thank you for your feedback. We appreciate you bringing this to our attention so we will address this to our staff meeting to make improvements where necessary. We hope that you will notice the change the next time you stay with us. Thank you for being a valued guest.Nicole, Quality Inn & Suites Sandusky.

8/10 Bien

Kim

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Kept clean
The staff was friendly and helpful. Room was clean. They did a great job keeping the entry floors clean and dry even though it was snowing. Driveway could have been plowed and salted better. The breakfast was not good. Not much was offered. Waffles, bread, cereal and apples.
Séjour de 2 nuits en janvier 2024
Réponse de Nicole le 23 janv. 2024
Dear Kim,Thank you for your time to complete our online survey. Your feedback is important to us so we can make improvements where necessary. Thank you for being a valued guest.Nicole, Quality Inn & Suites Sandusky

10/10 Excellent

Mindy

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en janvier 2024
Réponse de Nicole le 23 janv. 2024
Dear Mindy,Thank you for your time to complete our online survey. Your feedback is important to us so we can make improvements where necessary. Thank you for being a valued guest.Nicole, Quality Inn & Suites Sandusky

8/10 Bien

Pavel

Les points forts : Propreté et personnel et service
Good value if you get a discount comparing to other hotels. Clean but older building has a few issues which can only be addressed with remodelling.
Séjour de 2 nuits en janvier 2024
Réponse de Nicole le 16 janv. 2024
Dear PavelThank you for your time to complete our online survey. Your feedback is important to us, so we can make improvements where necessary. Thank you for being a valued guest.Nicole, Quality Inn & Suites Sandusky

10/10 Excellent

Robinson, Cleveland

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en janvier 2024
Réponse de Nicole le 16 janv. 2024
Dear Robinson,Thank you for your time to complete our online survey. Your feedback is important to us, so we can make improvements where necessary. Thank you for being a valued guest.Nicole, Quality Inn & Suites Sandusky

10/10 Excellent

Matthew

Séjour de 1 nuit en janvier 2024
Réponse de Nicole le 16 janv. 2024
Dear Matthew,Thank you for taking the time to complete our online survey. Your feedback is important to us, so we can make improvements where necessary. Thank you for being a valued guest.Nicole, Quality Inn & Suites Sandusky

8/10 Bien

Timothy

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 3 nuits en janvier 2024
Réponse de Nicole le 13 janv. 2024
Dear Timothy,Thank you for taking the time to complete our online survey. Your feedback is important to us, so we can make improvements where necessary. Thank you for being a valued guest.Nicole, Quality Inn & Suites Sandusky

10/10 Excellent

Ashley

Séjour de 2 nuits en janvier 2024
Réponse de Nicole le 1 févr. 2024
Dear Ashley,Thank you for taking the time to complete our online survey. Your feedback is important to us so we can make improvements where necessary. Thank you for being a valued guest.Nicole, Quality Inn & Suites Sandusky