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Avis sur Econo Lodge Norwalk

2 out of 5
Econo Lodge Norwalk
342 Milan Ave, Norwalk, OH

Avis

6,6
Note des voyageurs de 10 (Excellent), d’après 81 avis sur 351." "
Note des voyageurs de 8 (Bien), d’après 101 avis sur 351." "
Note des voyageurs de 6 (Satisfaisant), d’après 61 avis sur 351." "
Note des voyageurs de 4 (Médiocre), d’après 55 avis sur 351." "
Note des voyageurs de 2 (Horrible), d’après 53 avis sur 351." "

7,0/10

Propreté

7,6/10

Personnel et service

5,6/10

Équipements

6,6/10

Infrastructures et conditions de l’hébergement

6,0/10

Écoresponsabilité

Avis

4/10 Médiocre

Kyle

Les points forts : Personnel et service
Les points faibles : Propreté
No
Séjour de 2 nuits en janvier 2024

2/10 Horrible

Amanda

Les points faibles : Infrastructures et conditions de l’hébergement
Séjour de 1 nuit en janvier 2024

6/10 Satisfaisant

Jon

Séjour de 5 nuits en novembre 2023

6/10 Satisfaisant

james

No breakfast and couldn’t even get coffee in the morning. office was locked at 7:30 AM
Séjour de 1 nuit en octobre 2023

2/10 Horrible

Marc Eslyn

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en octobre 2023

2/10 Horrible

Colton

Voyage d’affaires
Les points faibles : Infrastructures et conditions de l’hébergement
This is no question the worst place I’ve stayed. I killed 4 roaches off the ceiling the room smelled and was disgusting. Don’t stay here ever
Séjour de 1 nuit en octobre 2023

6/10 Satisfaisant

Marion

Séjour de 1 nuit en septembre 2023

2/10 Horrible

Ersella

Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The doors were locked when I arrived at 5 in the afternoon. There was a sign with a number to call to get inside. Right from the lobby I was ready to leave, but was going to be charged so I stayed. Room looked like it had not been cleaned. Toilet dirty, towels stained, sink and tub had hairs in them, floor and desk tops were dirty. This has to be the worse place I have ever stayed and to think I paid good money makes me ill. I will never go back and do not recommend to anyone.
Séjour de 3 nuits en août 2023

2/10 Horrible

ISAAC

Voyage en famille, Voyage d’affaires
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
THIS HOTEL IS TERRIBLY DIRTY, UGLY, DARK AND FULL OF COCKROACHES AND BUGS, THE MAN AT THE RECEPTION IS RUDE AND AGGRESSIVE, I HAD TO CALL THE POLICE TO CALM DOWN, I DIDN'T SLEEP OR SLEEP HERE EVEN EVEN IF THEY WOULD PAY ME, IT IS A PLACE WITH LESS 5 STARS
Séjour de 1 nuit en août 2023

2/10 Horrible

Terri

Voyage en famille
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
The room was dirty with stains and holes in the sheets. There was mold on the walls in numerous areas of the room and the smell was so bad that we could not stay…. We will NEVER make reservations at an Econo Lodge again ! Do yourself a favor and look elsewhere !
Séjour de 1 nuit en août 2023

10/10 Excellent

Bobbie

Voyage en couple
Les points forts : Propreté
Was a nice hotel, a little dirty but it was nice
Séjour de 2 nuits en juillet 2023

4/10 Médiocre

Akemi

Voyage en famille
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Dirty and noisy
Séjour de 2 nuits en juillet 2023

2/10 Horrible

Matthew

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en juillet 2023

2/10 Horrible

Ken

Voyage en famille
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
This should not be on Expedia. Run down, beat up, goodwill has better furniture. Bugs ran across floor when I opened the door.
Séjour de 3 nuits en juillet 2023

2/10 Horrible

Voyageur vérifié

Voyage en famille
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
No go motel rooms
Canceled shortly after checking in. Room was deplorable! Dirty stained bed cover, sheets with cigarette burns, coch stained and dirty, smell of cigarettes although it was supposed to be a non-smoker room. Bathroom and vanity were filthy. Urine on toilet seat, not flushed; dirty black footprints all over floor in bathroom, tub was just as bad. Went to ask for refund and another person had come in and asked for a clean room, that this would be his 3rd roomto see if it was clean that the other 2 were worse if not just as filthy as ours if not worse.
Séjour de 3 nuits en juillet 2023

2/10 Horrible

Joseph

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Room not made up - room only cleaned after three days. Shower drain slow - here use this to clear it. Cockroaches is bath. Must I continue?
Séjour de 3 nuits en juillet 2023

2/10 Horrible

Stephen

Voyage en famille
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
The pool was green with algae. There were areas where the was vomit near the doors of some of the rooms that hadn't been hosed down over the 3 days I was there. The lobby was locked when breakfast was supposed to be served and when I did get in breakfast was a cup of coffee and a piece of fruit. There was no hand soap in the room.The front desk person walked around the lobby and the breakfast area barefoot. Never again

8/10 Bien

luis

Séjour de 1 nuit en juillet 2023

4/10 Médiocre

Christopher

Voyage en couple
Les points faibles : Personnel et service et infrastructures et conditions de l’hébergement
The only good thing about this hotel was that there were no bugs and the linens smelled freshly washed. We booked a king room that was no smoking and got a room with a very used ash tray on the table. Had to wait 5 minutes before anyone showed up at the front desk to check in. Then argued back and forth on the room number that was on the receipt. It said 122 and the clerk kept saying 132. No coffee maker in the room. TV took awhile to actually turn on. The "breakfast" area had cereal all over the counter and was still out at 7:30pm when we went to look for a couple spoons for food we took. Along with that coffee maker and juice dispenser out of order. I would not eat anything that was served. The floor on the one side of the bed had been "repaired" but was super loud to walk on and uneven. The pool was also out of order even with their sign saying POOL! Like I said, the only good thing was there were no bugs.
Séjour de 1 nuit en juillet 2023

10/10 Excellent

ali

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
very nice hotel
Séjour de 1 nuit en juillet 2023

10/10 Excellent

Reena

Les points forts : Propreté et personnel et service
Séjour de 1 nuit en juillet 2023

8/10 Bien

Mike

Séjour de 1 nuit en juin 2023

2/10 Horrible

Mike

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Room was 300 for the night it was a special event weekend so I guess I get that part. However toilet seat fell off the toilet mold on the ceiling in the bathroom and the shower head almost fell off. Do not stay here ! Talked with several people in the parking lot in the morning all had same the same problem. 2 people slept in their vehicle. The other people in my party had water leaking out of the fridge across the floor. DO NOT STAY HERE !
Séjour de 1 nuit en juin 2023

2/10 Horrible

William

Les points faibles : Propreté et infrastructures et conditions de l’hébergement
terrible place tv does not work properly,aiconditioner needs replaced n0thing nice to say about this place
Séjour de 1 nuit en juin 2023

4/10 Médiocre

Gary

Séjour de 1 nuit en juin 2023

2/10 Horrible

Jacob

Séjour de 1 nuit en juin 2023

4/10 Médiocre

Steven

Voyage en famille
Les points faibles : Personnel et service
2nd night, access key did not work. No staff on site. Called Emergency Number no answer. Confusing notices, rules, etc posted from COVID start. Need to be updated. Called again, staff member answered and arrived about 10 minutes later. Not service I expected. Major inconvenience to family. Overall, hotel seemed to be understaffed.
Séjour de 2 nuits en mai 2023

2/10 Horrible

Michelle

I didnt stay here. I pulled in because i had a reservation. The place looked run down and nasty.
Séjour de 1 nuit en mai 2023

8/10 Bien

Phillip

Voyage d’affaires
Les points forts : Confort de la chambre
Good place to lay your head after a long day.
Séjour de 1 nuit en avril 2023

10/10 Excellent

Anthony

Séjour de 1 nuit en avril 2023

8/10 Bien

Nayber

Séjour de 1 nuit en mars 2023

2/10 Horrible

VICTORIA

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
We checked in and my husband had to use the restroom. The lobby restroom was, as he put "disgusting". He told the clerk that he hoped the room was cleaner than that bathroom. Wasnt much better. The beds were made...that was about it for "cleanliness". There is mold in the bathroom, both in the shower above the surround and also where the non-existent towels should have been. The heater unit didnt work and they had a portable Honeywell plug in heater under the desk. The tv took over 3 minutes to come on, we initially thought it didnt work. I should have gone somewhere else but we were in town for a family funeral and it was almost 8 pm before we got checked in and since I was just needing a place to lay my head, the "clean" beds were better than nothing.
Séjour de 1 nuit en mars 2023
Réponse de jack le 5 avr. 2023
thank you for visiting econolodge next we will provide you taj manal experiance for 47.80 you forgot you were cold all night. we did not provide dinner thank you for sleeping all night and leaving with out saying anything and back stabing

6/10 Satisfaisant

Patricia

Séjour de 1 nuit en mars 2023
Réponse de jack le 5 avr. 2023
thank you for visiting econolodge norwalk oh

6/10 Satisfaisant

John

Voyage d’affaires
Les points forts : Propreté et infrastructures et conditions de l’hébergement
Les points faibles : Équipements
For the money you can’t beat it room is clean, subpar mattress, but for the price I would stay there again
Séjour de 1 nuit en février 2023
Réponse de jack le 5 avr. 2023
thank you for visiting econolodge norwalk oh

8/10 Bien

Marcelle

Voyage en couple
Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
Our stay was very relaxing and quiet.
Séjour de 1 nuit en janvier 2023

2/10 Horrible

Jet Transport

Séjour de 1 nuit en janvier 2023

4/10 Médiocre

Narayanan

Les points forts : Personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en décembre 2022

2/10 Horrible

Voyageur vérifié

Voyage en famille
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Cold, dirty room
Upon arrival, we thought the place was closed. The large sign was not lit up and the parking lot was completely empty. It was open, however. Only one other party appeared to be staying at the hotel, but they put us in the room right next to these people, which was odd. They did NOT have the heat running at all, so our room was 38 degrees F. when we arrived!! The bathroom was dirty (hairs on the toilet), and someone's t-shirt was on the floor behind a table. This place is obviously trying to cut corners to save money, but I doubt it will stay in business with the way they run things. The person checking me in didn't even give us a key envelope with our room number on it. I had to write the number down, so I wouldn't forget.
Séjour de 1 nuit en décembre 2022

4/10 Médiocre

William

Voyage d’affaires
Les points faibles : Propreté et confort de la chambre
Just very average
Séjour de 1 nuit en novembre 2022

2/10 Horrible

Izabeth

Les points forts : Confort de la chambre
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en novembre 2022

6/10 Satisfaisant

Esteban

Voyage d’affaires, Voyage en couple
Les points faibles : Équipements
There wasnt a ton we liked about the property except the loaction. Our room wasnt fully deep cleaned. There was fish in the room freezer. One bed seemed like it was slept in prior to our stay. We didnt spend a lot of time in our room except ro sleep. The beds were also really firm which made it quite uncomfortable to sleep in.

8/10 Bien

Linda

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
We arrived late and left early, so I don't have much to say. The staff was very friendly. The staff was slow to get the breakfast going in the morning but in the end we were satisfied.
Séjour de 1 nuit en octobre 2022

4/10 Médiocre

Debbi

Voyage en famille, Voyage avec des animaux de compagnie
Les points forts : Personnel et service
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Floors were spongy. Shower curtain dirty, stained, moldy. Security locks on doors need replacing. Bedding needs refreshing.
Séjour de 1 nuit en septembre 2022

2/10 Horrible

Theresa

Voyage en couple
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
This room was the dirtiest room I have ever stayed in. The air conditioner was black and full of black dust balls. the lamps and furniture had rolls of dust on them. The mirror was streaked and dirty. The bed was old and who knows how many dust mites were present. Do not stay at this location.
Séjour de 1 nuit en septembre 2022

2/10 Horrible

Christina

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Don’t stay here
Terrible experience. As soon as we walked in we saw several bugs crawling on the floor. The beds were sunk in the middle. Toilet and bathroom sink were both leaking. Bug wound up crawling on me and may have been a bed bug. Brought the dead bug to the front desk and asked to check out and be refunded and told me “stop with the dramatics.”
Séjour de 3 nuits en septembre 2022

2/10 Horrible

Michelle

Voyage en famille
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Horrible!!! Worst experience ever and that was without even staying!! Don’t do it
Séjour de 1 nuit en août 2022

6/10 Satisfaisant

Ann

Les points faibles : Infrastructures et conditions de l’hébergement
Overall bathroom and sink area was very clean . On a hot day, it was nice to have a/c working. The comforter on the bed had not been washed. Check in was fast and convenient.
Séjour de 1 nuit en août 2022

10/10 Excellent

Steve

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
It was a very pleasant stay and I would stay there again. thank you
Séjour de 3 nuits en août 2022

8/10 Bien

Amie

Voyage en groupe
Les points forts : Propreté et infrastructures et conditions de l’hébergement
Les points faibles : Équipements
A decent enough hotel, rooms were fairly clean and as described. The man who checked us in could have been a bit friendlier, but other than that it was a decent nights stay.
Séjour de 1 nuit en août 2022

2/10 Horrible

Dian

Voyage en couple
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
It was awful. We checked in and man at the front desk gave us our key and told us our room “might not” be ready - the room indeed was not ready when we arrived at 5:00 pm.,after driving for 5 hrs. It was also full of someone’s else’s bags of trash stacked by door.We had to notify the front office. We left for an hour & a half and then came back and it was still not ready. We had to go back to the front office. We went out for some dinner and came back at 9 to finally have it ready. That was our first night. The next day we were out all day enjoying ourselves at Summit Motorsports and we came back to this Econo Lodge very hot and sweaty at 6:30 pm. Our room had not been made up at all. We had to let the man know.We left for dinner and arrived back at 10:00 pm and basically just our bed had been made. No clean dry towels - just our damp used towels from the day before on the floor. My husband went to the front desk and let the man at the front desk know. After finally getting some clean towels the man started to yell at my husband and told him to get out. It made for a very uneasy night as we were worried about our safety now. We were always polite and courteous when dealing with this man. The final straw was at check out - I asked for a print out of our receipt - said his printer wasn’t working - he told me to take a picture with my phone of the bill. I then inquired about a business card or something with his name -he said he ran out and didn’t have anything.
Séjour de 2 nuits en juillet 2022