Coin salon dans le hall

Avis sur Quality Suites Downtown San Luis Obispo

3 out of 5
Quality Suites Downtown San Luis Obispo
1631 Monterey St, San Luis Obispo, CA

Avis

9,4

Exceptionnel

Note des voyageurs de 10 (Excellent), d’après 730 avis sur 1015." "
Note des voyageurs de 8 (Bien), d’après 225 avis sur 1015." "
Note des voyageurs de 6 (Satisfaisant), d’après 37 avis sur 1015." "
Note des voyageurs de 4 (Médiocre), d’après 14 avis sur 1015." "
Note des voyageurs de 2 (Horrible), d’après 9 avis sur 1015." "

9,4/10

Propreté

9,4/10

Personnel et service

9,2/10

Équipements

9,0/10

Infrastructures et conditions de l’hébergement

8,8/10

Écoresponsabilité

Avis

10/10 Excellent

christophe

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en décembre 2023
Réponse de Hotelmgmt le 23 déc. 2023
Christophe, we appreciate knowing that your visit was excellent! It would be our honor to welcome you back again!

8/10 Bien

PEGGY, La garenne colombes

Les points forts : Propreté
Séjour de 2 nuits en août 2023

10/10 Excellent

Guillaume

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Excellent Etablissement
Super établissement avec un excellent rapport qualité prix. Les chambres sont très correctes, apéritif gratuit (vin et bière) le soir et très bon petit déjeuner (omelette, lard grillé, jus d’orange, pain, nuttela…).
Séjour de 1 nuit en août 2023

10/10 Excellent

Donate

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Même si elles ne sont pas au goût du jour, les chambres sont très grandes, propres et bien entretenues. Nous avons apprécié le Happy Hour et le déjeuner est très copieux. Bon rapport qualité-prix
Séjour de 1 nuit en août 2023

8/10 Bien

Celine

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Perfect place for a short stay
Séjour de 1 nuit en juillet 2023

8/10 Bien

Mickael

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en juillet 2023
Réponse de Winston - General Manager le 17 juil. 2023
Mickael, thank you for taking time to rate your experience. Hope to see you again soon.

10/10 Excellent

FREDERIC

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Hôtel situé à environ 15 minutes à pied du centre ville. Appartement très spacieux et confortable, une chambre et un salon traversant, vue côté piscine et de l'autre côté rue. Equipé d'un micro onde, lecteur DVD, 2 TV. Petit déjeuner complet, cela mérite de le préciser car ce n'est pas monnaie courante aux States ! Point négatif concernant la propreté de la piscine et autour, c'est dommage cela dénote totalement avec le magnifique hall d'entrée.
Séjour de 1 nuit en septembre 2022

8/10 Bien

VIRGINIE

Séjour de 1 nuit en août 2022

6/10 Satisfaisant

Patrick

Voyage en famille
Les points forts : Propreté et personnel et service
L’emplacement est bien mais un peu excentré de downtown. Les chambres sont un peu vieillottes et mériteraient une rénovation. Cependant elles sont propres. L’hôtel ne vaut absolument pas le prix que nous avons payé mais c’est pareil dans toute la Californie. Le gros point noir est le petit déjeuner qui est vraiment infâme et servi dans une toute petite pièce bondée. Le point positif sont les grillades au bord de la piscine le soir.
Séjour de 6 nuits en juillet 2022

10/10 Excellent

Marie-Laure

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Agréable
Chambre propre et comfortable - bon petit dejeuner- patio agréable avec piscine
Séjour de 2 nuits en août 2021

10/10 Excellent

Virginie

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en août 2019
Réponse de Quality Suites Downtown SLO le 20 sept. 2019
Thank you for the excellent review! See you next time.

8/10 Bien

Judith A, Menlo Park

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
It was a very lovely inn.
Séjour de 4 nuits en mars 2024

10/10 Excellent

Elaine

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
I have stayed here many, many times and it is so comfortable, cozy, friendly and reasonable. Breakfasts are to die for and the evening free drinks and th available BBQ food are great for evenings when I don't want to go out. There are multiple seating areas and gardens and a pool. The rooms are being totally remodeled but I always loved the suites with a separate living room and bedroom area. Lobby is great for doing busness.
Séjour de 4 nuits en mars 2024
Réponse de HotelMgmt le 27 mars 2024
Elaine, it's always a pleasure to see you come through our doors! Thank you for taking a few moments to let us and your fellow travelers know how much you appreciate our thoughtful amenities, relaxing accommodations, and helpful value. We are grateful for your perfect rating, and we are already looking forward to your next visit to the Quality Suites Downtown San Luis Obispo!

10/10 Excellent

Jody, Newbury Park

Voyage en famille, Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
This is the 3rd time we've stayed here, and we will continue to stay here. Love the accommodations, the happy hour, BBQ, the breakfast, the fire pits, pool everything. We feel very comfortable there and relaxed. Keep up the good work!
Séjour de 1 nuit en mars 2024
Réponse de HotelMgmt le 26 mars 2024
We love it when guests become like family, Jody! Thank you for sharing your fantastic review and perfect score for the Quality Suites Downtown San Luis Obispo. Being your home away from home in SLO means the world to us, and we're already looking forward to your next stay!

10/10 Excellent

Andrew

Voyage en couple
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Large rooms, well equipped kitchen, exceljent breakfast, close to diwntown, free parking.
Séjour de 3 nuits en mars 2024
Réponse de HotelMgmt le 21 mars 2024
We're so glad you chose to stay with us at the Quality Suites Downtown San Luis Obispo, Andrew! Thanks for letting us know that our spacious, well-appointed accommodations, delicious breakfast, and terrific amenities enhanced your experience. Your top score made our day and we hope your plans bring you back soon!

8/10 Bien

Glenaldo

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en février 2024
Réponse de Hotelmgmt le 17 mars 2024
Thank you for visiting, Glenaldo! We are grateful for your star-rating, please come back soon.

2/10 Horrible

REBECA, Las Vegas

Voyage en famille
Les points faibles : Équipements et infrastructures et conditions de l’hébergement
I was not able to sleep due to the noise as the hotel is old and has no insulation on walls or windows. I was on the street side and all night I could hear the cars going. How clean it was? Average. Their breakfast ends at 9:30am which is when most people get up when vacationing. They overprice the stay for what they offer.
Séjour de 1 nuit en mars 2024
Réponse de HotelMgmt le 18 mars 2024
It's truly disappointing to learn that your visit fell short of the excellent experience we aim for, Rebeca, and we wish we could have connected with you personally about your concerns. Our goal is to offer our visitors a peaceful, pleasant experience and we regret that a concern with noise affected your visit. Our team will discuss your feedback to see how we can better serve our guests. Please allow us another chance to improve your opinion of us.

4/10 Médiocre

Patricia

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Being a regular guest of this hotel, I can tell somethings have changed. 1. Evening menu is the same. However, there was only one person attending and no mayo for a sandwich, after asking several times for it, I didn't get it, short staffed. 2. The rooms are being improved, they changed to a tiny table as a work station. Can't fit a laptop and note pad. 3. Thankfully I didn't see changes in the breakfast area. Will try one more time or will find another place to stay.
Séjour de 1 nuit en mars 2024
Réponse de HotelMgmt le 18 mars 2024
While we always hope to provide all of our visitors with exceptional hospitality, Patricia, we take special pride in caring for our regular guests and we're deeply disappointed to learn that your recent experience fell short of what you've come to expect from us. Our team will review your comments to see where extra attention may be needed. We look forward to another chance to restore your trust in us.

8/10 Bien

Jay

Voyage en famille, Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great breakfast! Free happy hour beverage. Responsive and polite staff. Room (suite) we stayed in was spacious, comfortable, but felt like it needed an update. Hvac unit in our room was noisy when it came on.
Séjour de 1 nuit en mars 2024
Réponse de HotelMgmt le 11 mars 2024
How wonderful to know that our hot, delicious breakfast started your day off right, Jay, and that you were able to relax in the evening with our complimentary daily beer & wine-tasting reception! We appreciate your feedback about the room. Please think of us at the Quality Suites Downtown San Luis Obispo when your travels bring you back to the area!

8/10 Bien

Rhonda

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The facility was clean, well maintained, beautiful! I enjoyed sitting by the pool, soaking up the beautiful sunshine! After Housekeeping did their work, pushing carts from one location to another, vacuuming, etc it was quiet.
Séjour de 1 nuit en mars 2024
Réponse de HotelMgmt le 6 mars 2024
At the Quality Suites Downtown San Luis Obispo, we're committed to cleanliness and we're so glad you noticed! Thanks for letting us know how much you enjoyed relaxing by our pool. We hope it won't be long before we're welcoming you back for another memorable getaway!

8/10 Bien

Mathew

Les points forts : Propreté et personnel et service
Séjour de 2 nuits en février 2024
Réponse de Hotelmgmt le 2 mars 2024
Thank you for rating us so highly, Mathew. We enjoyed having you here and look forward to welcoming you back the next time you are in the area.

10/10 Excellent

Raffaele

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
This was a very nice hotel. The hospitality shown by the hotel was great. We enjoyed the manager’s welcome gathering featuring free beer and wine. There was a reasonably priced barbecue available for dinner. The free breakfast included delicious made to order items. Great place to stay in.
Séjour de 1 nuit en février 2024
Réponse de HotelMgmt le 4 mars 2024
How wonderful to know that you found so many things to rave about during your stay with us at the Quality Suites Downtown San Luis Obispo, Raffaele! Thank you for rating us so highly. We're thrilled that our thoughtful amenities and delicious breakfast left such a great impression. Please return soon for another excellent experience!

10/10 Excellent

Jolie, Fresno

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great amenities and breakfast!
Séjour de 2 nuits en février 2024
Réponse de HotelMgmt le 26 mars 2024
Thanks so much, Jolie, for your enthusiastic praise! We love knowing that you started your day off right with our hearty, delicious breakfast. Please visit us again soon at the Quality Suites Downtown San Luis Obispo!

10/10 Excellent

Edward

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en février 2024
Réponse de Hotelmgmt le 28 févr. 2024
Your five-star rating means everything to us, thank you! We look forward to welcoming you back, Edward.

6/10 Satisfaisant

Jerry

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements
Nice property. Remodeled room seemed cheaply done. Staff was great. Unfortunately the smoke detector went off each night between midnight and 2AM making sleep somewhat challenging. I saw no posting nor was I advised they were having an issue with their system until I mentioned it to the front desk. No apologies were extended just that it was frustrating for them. Well…they get paid for their frustration and I had to pay for mine.
Séjour de 3 nuits en février 2024
Réponse de HotelMgmt le 27 févr. 2024
We appreciate you choosing the Quality Suites Downtown San Luis Obispo for your recent stay, Jerry! Please accept our sincere apologies for your frustration about the interruptions. We have confirmed that our fire alarm system, which is part of our extensive safety protocol, is working properly and won't be sounding unless there is a true emergency. Our team will use your comments to be sure we're consistently providing the exceptional hospitality for which we're known and we hope to have a chance in the future to offer you a truly relaxing experience.

8/10 Bien

Anna

Séjour de 1 nuit en février 2024
Réponse de HotelMgmt le 21 mars 2024
Your star rating is greatly appreciated, and it will be our pleasure to welcome you back, Anna.

10/10 Excellent

john

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
These is an excellent property with friendly staff. Breakfast and managers special are nice touches.
Séjour de 3 nuits en février 2024
Réponse de Hotelmgmt le 26 févr. 2024
John, we just love hearing from happy guests! Thank you for sharing your fantastic remarks about our unbeatable amenities and caring team. We look forward to another chance to welcome you back to the Quality Suites Downtown San Luis Obispo!

10/10 Excellent

Leslie

Séjour de 1 nuit en février 2024
Réponse de HotelMgmt le 21 mars 2024
We’re proud to have earned five stars on your recent visit, thank you! It would be a pleasure to welcome you back, Leslie.

10/10 Excellent

Keri

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en février 2024
Réponse de Hotelmgmt le 25 févr. 2024
Thank you for the five-star rating, Keri! We are pleased you were satisfied with all aspects of your guest experience and look forward to welcoming you back.

4/10 Médiocre

Alison

Voyage en famille
Les points forts : Propreté
Les points faibles : Infrastructures et conditions de l’hébergement
We’ve stayed here a few times and it’s convenient, great room size. Love the happy hour and breakfast. This stay, we were woken up at 5am (twice) by the smoke alarms blaring in the room. My husband went down to the front desk and the gentlemen, very rudely said “yea, this has been happening all week”! First off, get the system fixed and don’t put us in the blocks of rooms where the smoke alarms have been malfunctioning. So annoyed.
Séjour de 1 nuit en février 2024
Réponse de HotelMgmt le 20 févr. 2024
While we always hope to provide all of our visitors with exceptional hospitality, we take special pride in caring for our regular guests and we're deeply disappointed to learn that your recent experience fell short of what you've come to expect from us. It's disappointing to know that the fire alarm system that is part of our extensive safety protocol caused you frustration. We have confirmed that it is working properly, and won't be sounding unless there is a true emergency. Our team will use your comments to be sure we're consistently providing the exceptional hospitality for which we're known. Please allow us another chance to restore your trust in us.

10/10 Excellent

Adriana

Voyage en famille
Clean property and professional staff
Séjour de 2 nuits en février 2024
Réponse de Hotelmgmt le 20 févr. 2024
Adriana, we can't ask for better feedback! Thank you for choosing the Quality Suites Downtown San Luis Obispo for your recent stay. Hopefully, your adventures will bring you back soon!

10/10 Excellent

Susan

Séjour de 1 nuit en février 2024
Réponse de HotelMgmt le 21 mars 2024
We’re proud to have earned five stars on your recent visit, thank you! It would be a pleasure to welcome you back, Susan.

8/10 Bien

Steven

Voyage en famille, Voyage en groupe
Les points forts : Équipements et infrastructures et conditions de l’hébergement
Fire alarm went off a few times at 6 am in the morning and found a dirty sock by the bed on arrival. Heat wasn’t fully working, but clean and friendly staff with free happy hour beer and nice lobby and pool gym area with barbecue area with meals all under $10.
Séjour de 1 nuit en février 2024
Réponse de HotelMgmt le 12 févr. 2024
While we regret that a few aspects of your stay fell short of the excellence for which we strive, Steven, it’s wonderful to hear that our spotless accommodations, caring team, and excellent amenities impressed you! Thank you for your high rating for the Quality Suites Downtown San Luis Obispo. Please think of us when your travels bring you back to our area!

10/10 Excellent

eric

Séjour de 1 nuit en février 2024
Réponse de Hotelmgmt le 20 mars 2024
Eric, receiving your five-stars means a lot to us! Thank you and we hope to see you again soon.

10/10 Excellent

fletcher

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
It has everything you need: good, cooked-to-order breakfasts (free); evening drinks and light meal (free); workout room, laundry facilities, and other amenities; friendly, professional staff; comfortable rooms; good shower.
Séjour de 2 nuits en janvier 2024
Réponse de HotelMgmt le 6 févr. 2024
At the Quality Suites Downtown San Luis Obispo we aim to please, Fletcher, and your wonderful feedback means the world to us! Thank you for taking a moment to mention our delicious dining, unbeatable amenities, beautiful accommodations, and excellent service. Please think of us when planning your next getaway!

10/10 Excellent

Marie

Voyage en couple
Les points forts : Propreté, personnel et service, équipements
They are in the process of upgrading the rooms so many are under construction. Construction crew was very courteous and hotel staff fantastic. Place is clean and free breakfast better than many restaurants. Housekeeping does a great job of cleaning.
Séjour de 2 nuits en janvier 2024
Réponse de HotelMgmt le 22 janv. 2024
Marie, it was a pleasure hosting your recent visit to SLO! Thank you for your wonderful comments about our exciting upgrades. Our goal is for our renovations to have minimal impact on our guests and we'll be sure to share your praise with the rest of the team. Please visit us again soon so you can enjoy our fresh new look at the Quality Suites Downtown San Luis Obispo!

8/10 Bien

Don

Les points forts : Personnel et service
Séjour de 2 nuits en janvier 2024
Réponse de Hotelmgmt le 16 janv. 2024
Thank you for taking a moment to leave us with your positive score, Don. Hurry back!

10/10 Excellent

Joe

Séjour de 1 nuit en janvier 2024
Réponse de Hotelmgmt le 16 janv. 2024
Thank you, Joe, and we can’t wait to welcome you back again for another five-star stay!

10/10 Excellent

Emilian

Séjour de 1 nuit en janvier 2024
Réponse de Hotelmgmt le 31 janv. 2024
Knowing you had a wonderful stay is truly gratifying! Thank you, Emilian, and we eagerly await your next visit.

10/10 Excellent

Allison

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en janvier 2024
Réponse de Hotelmgmt le 8 janv. 2024
It was a pleasure to have you as our guest, Allison, and we're thrilled you found your stay deserving of a five-star rating. Please revisit soon!

6/10 Satisfaisant

Mollie

Voyage en famille
Les points faibles : Infrastructures et conditions de l’hébergement
The room was very cold and smelled like mildew when we arrived. The room was very outdated and the bathroom light went out, we later discovered that the gfci had been tripped. They were renovating several rooms on our floor so there were workers around. Next time I will,ask for a renovated room.
Séjour de 1 nuit en décembre 2023
Réponse de HotelMgmt le 8 janv. 2024
Thank you for choosing the Quality Suites Downtown San Luis Obispo, Mollie! We regret that your stay fell short of our usual excellence, and we apologize for your frustration. We look forward to welcoming you back soon so you can fully appreciate our fresh, new look!

8/10 Bien

Ira

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The bathroom had a small and very low toilet and was squished by a protruding TP holder.
Séjour de 1 nuit en décembre 2023
Réponse de HotelMgmt le 5 janv. 2024
Thank you for staying with us, Ira, and for your high rating! We regret that our bathroom fell short of what you expected, and we appreciate your feedback. Please return soon to the Quality Suites Downtown San Luis Obispo!

10/10 Excellent

Ralph, San Francisco

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Suite provides extra living space. Amenities as promised. Convenient to downtown.
Séjour de 6 nuits en décembre 2023
Réponse de Hotelmgmt le 8 janv. 2024
It was a pleasure to welcome you to the Quality Suites Downtown San Luis Obispo, Ralph! Thank you for letting us know how much you appreciated our roomy accommodations, fantastic facilities, and helpful location. Please make plans to stay with us again soon!

10/10 Excellent

Doug, Cerritos

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
We had a wonderful stay at the Quality Suites in SLO. Hotel is at a convenient location, it was not in downtown but we were able to walk to the Thursday Farmers market. Hotel is a bit dated, but clean as others have mentioned. Hospitality is A , hats off to management and staff. We especially enjoyed the breakfast and happy hour.
Séjour de 3 nuits en décembre 2023
Réponse de Hotelmgmt le 3 janv. 2024
It was truly a pleasure welcoming you to the Quality Suites Downtown San Luis Obispo, Doug! Thanks so much for taking a moment to describe your experience, as it helps other travelers find us and enjoy memorable getaways. Our team will be elated by your comments, and we hope your adventures bring you back soon!

10/10 Excellent

Joyce

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en décembre 2023
Réponse de Hotelmgmt le 8 janv. 2024
Thank you, Joyce, and we can’t wait to welcome you back again for another five-star stay!

8/10 Bien

Luca

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
The place was clean and the staff was very welcoming
Séjour de 2 nuits en décembre 2023
Réponse de HotelMgmt le 2 janv. 2024
At the Quality Suites Downtown San Luis Obispo, cleanliness is very important to us, Luca, and we're so glad you noticed! Our team will be elated by your kind remarks. Please plan to return soon!

10/10 Excellent

Nalika

Voyage en famille, Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great staff. Excellent amenities like complementary breakfast and managers reception.
Séjour de 2 nuits en décembre 2023
Réponse de Hotelmgmt le 4 févr. 2024
Nalika, it's wonderful to hear that our service and amenities impressed you! Thanks so much for your five-star rating and kind words. It will be our pleasure to host you again anytime at the Quality Suites Downtown San Luis Obispo!

10/10 Excellent

Seyyed Mojtaba

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Perfect
Séjour de 1 nuit en décembre 2023
Réponse de HotelMgmt le 2 janv. 2024
We can't ask for better praise, Seyyed! Thank you for your top score for the Quality Suites Downtown San Luis Obispo. We'd love to welcome you back soon!

8/10 Bien

David

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en décembre 2023
Réponse de Hotelmgmt le 2 janv. 2024
Your star rating is greatly appreciated, David, and it will be our pleasure to welcome you back!

2/10 Horrible

Qun

Voyage en famille
Les points faibles : Équipements
The facility was not equipped with good conditions. The room we stayed was in a bad condition and the toilet didn’t work at all. We had to use the bathroom in the hotel kitchen area. The AC didn’t work at all and the room smells awful. For the price we paid for (200 /night), it really was a bad deal.
Séjour de 1 nuit en décembre 2023
Réponse de HotelMgmt le 2 janv. 2024
We are deeply disappointed to hear that your stay was not reflective of our usual high standards, Qun, and we apologize for your frustration. Please know that guest satisfaction is always our goal and your comments will be reviewed by our team to be sure your concerns are addressed. We hope to have a chance in the future to change your impression of us.