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Avis sur Motel 6 Santa Maria, CA - South

2 out of 5
Motel 6 Santa Maria, CA - South
1007 E Main St, Santa Maria, CA

Avis

5,8
Note des voyageurs de 10 (Excellent), d’après 46 avis sur 350." "
Note des voyageurs de 8 (Bien), d’après 80 avis sur 350." "
Note des voyageurs de 6 (Satisfaisant), d’après 67 avis sur 350." "
Note des voyageurs de 4 (Médiocre), d’après 74 avis sur 350." "
Note des voyageurs de 2 (Horrible), d’après 83 avis sur 350." "

5,8/10

Propreté

6,4/10

Personnel et service

5,8/10

Équipements

5,4/10

Infrastructures et conditions de l’hébergement

5,4/10

Écoresponsabilité

Avis

10/10 Excellent

Badr

Séjour de 1 nuit en novembre 2022
Réponse de Brand Experience Team le 16 févr. 2023
Hi Badr,Thank you for the perfect rating!Lilith#Team6

6/10 Satisfaisant

Voyageur vérifié

Les points forts : Personnel et service
Séjour de 1 nuit en mai 2019

4/10 Médiocre

Maria, Coalinga

Voyage avec des animaux de compagnie, Voyage en couple
Les points faibles : Personnel et service, équipements, infrastructures et conditions de l’hébergement
The rooms were not clean and very run down. After checking in I asked for a different room only to be told they didn't have anything available. The property parking lot wasn't full, staff was indifferent and rude. I cancelled my stay and left very disappointing.
Séjour de 2 nuits en mars 2024
Réponse de Brand Experience Team le 17 avr. 2024
Hi Maria, , We're sorry to hear that we fell short of your expectations during your recent stay. We apologize for any aggravation you had and appreciate you sharing your experience with us. We hope you’ll give us another chance in the future to make it a great stay for you.Natalie #Team6

8/10 Bien

Juan

Les points forts : Propreté et équipements
Quiet and none bothered me
Séjour de 1 nuit en février 2024
Réponse de Brand Experience Team le 26 févr. 2024
Hey Juan, thanks for taking time to share your review. We appreciate your support.Lilith#Team6

2/10 Horrible

Jorge

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en novembre 2023

4/10 Médiocre

Rekha

Voyage en famille, Voyage avec des animaux de compagnie
Les points forts : Équipements
Les points faibles : Propreté
We booked the room based on price and location. Our one night stay was very disappointing and next time we are in town we will pay more for a different hotel. The room was barely cleaned. There were used/dirty false eye lashes on the sink, several live roaches, and literal dirt on the walls and doors that could have been easily wiped down. When we arrived the parking lot was empty, aside from our vehicle, so my partner and the kids stepped out to throw a football around for a bit after being stuck in the car for hours. Within minutes, one of the staff began yelling at them telling them to stop. “It’s for parking, not playing”. When the boys mentioned there were no cars currently, he screamed “I SAID NO” so loudly I heard from the room and had to step outside and see what was going on. They stopped and came inside and in the end, it turns out there were two court areas that he could have directed them to instead of screaming! We had no clue. There was a mini fridge and microwave we didn’t use and the beds were decent to sleep in, although the sheets were stained. The AC didn’t work and it was unseasonably warm that night. They did allow us to stay an extra 20min without paying a late check out fee, but all in all, if it wasn’t a holiday and we had more time and money, we would have left immediately and requested a refund. We just felt we had no other choice and that we would push through the one night. We’re not fancy people and this was easily one of our worst hotel stays.
Séjour de 1 nuit en novembre 2023
Réponse de Nancy Y. le 5 déc. 2023
Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. We hold ourselves to a high standard and plan to give this issue the attention it deserves. It’s valued guests like you who are always driving us to be better, and we appreciate you bringing this to our attention. Nancy Y.#Team6

2/10 Horrible

Josefina

Les points forts : Personnel et service
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Había pelos en las sábanas, taralayas en el cuarto,colcones manchados
Séjour de 2 nuits en novembre 2023
Réponse de Brand Experience Team le 20 nov. 2023
Hola Josefina,Gracias por brindar comentarios. Su experiencia es importante para nosotros y esperamos tener la oportunidad de mejorar su experiencia con nosotros. Por favor visite nuevamente.Lilith#Equipo6

8/10 Bien

Diana

Séjour de 1 nuit en novembre 2023

2/10 Horrible

Roberto

Voyage d’affaires
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
It was so dirty, and a lot of roaches bathrooms, nasty
Séjour de 4 nuits en octobre 2023
Réponse de Brand Experience Team le 14 nov. 2023
Hi Roberto,We are disappointed to learn that we fell short of your expectations. We take reports of pest control very seriously. On our behalf, we would like to apologize that your stay was less than satisfactory. We are committed to guest satisfaction and appreciate you taking time to review your experience.Maz K.#Team6

8/10 Bien

Kenneth

Voyage d’affaires
Les points forts : Propreté, personnel et service, confort de la chambre
Séjour de 3 nuits en octobre 2023

10/10 Excellent

Claude

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Cheap but clean place
Séjour de 1 nuit en septembre 2023
Réponse de Brand Experience Team le 29 sept. 2023
Hi Claude,Thank you for the excellent rating!! Maz K.#Team6

10/10 Excellent

Adabel, Queen Creek

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Neat and affordable
Séjour de 1 nuit en août 2023

6/10 Satisfaisant

Elissa

Voyage en couple
Les points forts : Personnel et service
Les points faibles : Propreté
If your need a one night stay on a budget. Pool wasn’t up to par. Looked unkept and our towels were clean but had hair tangled in the threads. The smell of cleaning products also was over bearing And the highway is extremely loud if your saying in the 202 room area
Séjour de 1 nuit en août 2023
Réponse de Brand Experience Team le 12 sept. 2023
Hi Elissa, Thank you for taking time to share your review with us. We also appreciate your feedback regarding ways we can provide an even more comfortable stay for our guests.Maz K.#Team6

8/10 Bien

Kyle

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Needs a refresh.
It is old and in need of updating/renovating.
Séjour de 1 nuit en août 2023
Réponse de Nancy Y. le 6 sept. 2023
We appreciate the wonderful rating, thank you for bringing your concerns to our attention; this will help us improve our guest experience greatly.Nancy Y. #Team6

6/10 Satisfaisant

Lee

Voyage en couple
Les points forts : Personnel et service
This place is adequate- reasonably clean, not too noisy. The staff were helpful and friendly.
Séjour de 1 nuit en août 2023

8/10 Bien

Patrick

Séjour de 1 nuit en août 2023

4/10 Médiocre

Ashley

Voyage d’affaires
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Dirty, smelly, and no consideration for my time
Séjour de 3 nuits en août 2023
Réponse de Brand Experience Team le 29 août 2023
Hi Ashley,We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6

2/10 Horrible

Curtis

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 3 nuits en juillet 2023

8/10 Bien

Brandon

Les points forts : Propreté et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en juillet 2023

10/10 Excellent

Virginia

Les points forts : Personnel et service, infrastructures et conditions de l’hébergement, confort de la chambre
Overall it was nice even though I requested a smoking room ahead of time there was non available I. Feel it should of been available but no big deal still had a great get away
Séjour de 1 nuit en juillet 2023
Réponse de Brand Experience Team le 1 août 2023
Hi Virginia, We are glad you had a great experience and appreciate your feedback! We look forward to providing your future lodging needs. Maz K.#Team6

2/10 Horrible

Sanjeev

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Drug infested motel . People were sitting almost naked in front of rooms . Front desk issued us duplicate keys for rooms which were occupied . Not appropriate to stay with family .
Séjour de 1 nuit en juillet 2023
Réponse de Brand Experience Team le 1 août 2023
Hi Sanjeev,We would like to discuss your experience with you further and ask that you reach out to our Guest Relations Team by using the Contact Us feature on our website to connect with us.Maz K.#Team6

2/10 Horrible

Denice

Les points faibles : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Séjour de 2 nuits en mai 2023

8/10 Bien

Grace

Voyage en famille
Les points forts : Propreté
Hotel is a little outdated, but i was pleasantly surprised as to how clean it was.
Séjour de 1 nuit en juillet 2023
Réponse de Brand Experience Team le 26 juil. 2023
Hey friend, thanks for taking time to share your review. We're thrilled to hear you had a great stay and can’t wait to tell our staff. Until next time, safe travels. Kaur J.#Team6

2/10 Horrible

Manuel

Voyage en couple
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
You get exactly what you pay for to include roaches, dingy towels that will never come clean again, and I’m certain some questionable activity.
Séjour de 4 nuits en juillet 2023
Réponse de Brand Experience Team le 26 juil. 2023
Hi Manuel, We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again. Kaur J. #team6

6/10 Satisfaisant

Mikal

Les points faibles : Infrastructures et conditions de l’hébergement
Séjour de 2 nuits en juillet 2023

8/10 Bien

Chantele

Les points forts : Propreté et personnel et service
good
Séjour de 1 nuit en juillet 2023

8/10 Bien

Uwe

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Unterkunft ist leicht in die Jahre gekommen. Personal hilfsbereit und zuvorkommend, Einkaufsmöglichkeiten zu Fuß (3 Km) erreichbar. Bisschen läuft wegen der Hauptstraße vor dem Grundstück.
Séjour de 2 nuits en juin 2023
Réponse de Nancy Y. le 5 juil. 2023
We appreciate the wonderful rating, thank you for bringing your concerns to our attention; this will help us improve our guest experience greatly.Nancy Y. #Team6

6/10 Satisfaisant

Daniel

Voyage en famille avec de jeunes enfants
Les points forts : Personnel et service
The age and wear of the property are definitely showing. The sink was clogged and didn’t drain.
Séjour de 1 nuit en juin 2023
Réponse de Nancy Y. le 5 juil. 2023
Thank you for providing feedback. Your experience is important to us and we appreciate you bringing your concerns to our attention.Nancy Y.#Team6

2/10 Horrible

Robert

Voyage en famille
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
"WHAT A N IGHTMARE STAY
I DON'T KNOW WHERE TO START. Blinds WERE DIRTY AND BROKEN. BATHROOM WINDOW HAD GRAFFITTI ON IT.(on the inside 0f the window). THE NEIGHBORING ROOM WERE UP AND LOUD ALL NIGHT. I ASKED THE FRONT DESK MAN IF HE COULD QUIET THEM DOWN. THE ONLY CHAIR IN THE ROOM HAD A BROKEN BACK, WHEN I SAT IN IT I FEEL TO THE FLOOR, LUCKY I DIDN"T HURT MYSELF. BLACK MOLD NEXT TO THE SHOWER. I HAVE PHOTOS OF ALL THE ABOVE. I'M AN 81 YEAR OLD MAN, THIS IS THE WORST CONDITIONED ROOM I HAVE EVER STAYED AT!!!
Séjour de 1 nuit en juin 2023
Réponse de Nancy Y. le 5 juil. 2023
Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. We hold ourselves to a high standard and plan to give this issue the attention it deserves. It’s valued guests like you who are always driving us to be better, and we appreciate you bringing this to our attention. Nancy Y.#Team6

6/10 Satisfaisant

Jessica

Séjour de 6 nuits en juin 2023

4/10 Médiocre

Casey

Voyage d’affaires
Les points faibles : Infrastructures et conditions de l’hébergement
Of course, you get what you pay for, but this was a singularly unattractive room with a stain on the bedspread.
Séjour de 1 nuit en juin 2023
Réponse de Brand Experience Team le 20 juin 2023
Hi Casey, We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again. Maz K. #Team6

10/10 Excellent

Daniel

Séjour de 2 nuits en juin 2023

10/10 Excellent

ixcatli

Séjour de 2 nuits en mai 2023

8/10 Bien

TAMI, Gilroy

Séjour de 1 nuit en mai 2023

8/10 Bien

Janell, Stratford

Les points forts : Propreté et personnel et service
Good location
Séjour de 2 nuits en mai 2023
Réponse de Brand Experience Team le 31 mai 2023
Hi Janell, Thank you for positively rating your stay!! Maz K. #Team6

10/10 Excellent

Alan

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Good value, convenient
Séjour de 1 nuit en mai 2023
Réponse de Brand Experience Team le 31 mai 2023
Hi Alan, Thank you for the perfect rating!! Maz K. #Team6

6/10 Satisfaisant

jasiu

Voyage en famille
Les points forts : Personnel et service
Nothing fancy, front desk manager was accommodating, some longer term residents staying on the property. Just off the highway, about 4 minute drive to a busier area with restaurants.
Séjour de 1 nuit en avril 2023
Réponse de Nancy Y. le 23 mai 2023
We apologize that your recent stay wasn’t a great one. We hope you’ll give us another chance in the future.Nancy Y.#Team6

4/10 Médiocre

Domingo

Voyage en famille
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
The room conditions were bad.. There were some roaches .. People in the upper level, were too noisy during the night.
Séjour de 1 nuit en mai 2023
Réponse de Brand Experience Team le 15 mai 2023
Hi Domingo,Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. We hold ourselves to a high standard and plan to give this issue the attention it deserves. It’s valued guests like you who are always driving us to be better, and we appreciate you bringing this to our attention. Lilith#Team6

2/10 Horrible

Monica

Voyage d’affaires
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en avril 2023

4/10 Médiocre

Mary

Voyage en couple
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Advertised breakfast but didn't have it. Room was sparse, shower not clean. no shampoo, tissue, thin blanket, only one chair until we complained. Buckets, bottles, and broken soda machine sitting under stairs.
Séjour de 1 nuit en avril 2023
Réponse de Brand Experience Team le 24 avr. 2023
Hi Mary,Thanks for taking the time to share your review! We pride ourselves on providing a comfortable night's rest, so we’re always disappointed to hear when that doesn’t happen. Even though we fell short of your expectations this time, we’re committed to doing better next time, and apologize for any inconvenience. Lilith#Team6

8/10 Bien

Yolanda

Voyage en groupe
Les points forts : Propreté
Motel is close to the freeway and it was noisy for us
Séjour de 1 nuit en mars 2023
Réponse de Brand Experience Team le 4 avr. 2023
Hi Yolanda,We appreciate the wonderful rating, thank you for bringing your concerns to our attention; this will help us improve our guest experience greatly.Lilith #Team6

4/10 Médiocre

Silverio

Séjour de 1 nuit en février 2023

6/10 Satisfaisant

Brian

Les points forts : Personnel et service
Les points faibles : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Dirty. Mold in shower. Dirty sheets. Loud ppl slamming doors late at night. Will not stay here again. The front desk guy was very cheerful and nice. He was the only bright spot.
Séjour de 1 nuit en février 2023

4/10 Médiocre

JOHN

Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Rundown
Séjour de 1 nuit en février 2023
Réponse de Brand Experience Team le 16 févr. 2023
Hi John,Thank you for providing feedback. Your experience is important to us and we appreciate you bringing your concerns to our attention.Lilith #Team6

8/10 Bien

Benita

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement

2/10 Horrible

Jose

Voyage d’affaires
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
He or she say
I am very upset by the way i was appreciated as a customer. . I went to check at motel 6 in sm at around 8 pm. And i was denied from doing that. Apparently becuase i was on the do not rent list. I dont know what that even means. And also because i knew the man at the front desk personally.. i feel.like he did it on purpose. He knew he had the power to ruin my night and he did. And u guys could do anything to help me out. U took my money And said i had wait for my money. Im.out here in the cold because i couldn't get a room..because you guy took the lil money i had .
Séjour de 1 nuit en décembre 2022
Réponse de Brand Experience Team le 16 févr. 2023
Hi Jose,Thank you for providing your feedback. Your experience is not our standard of service. We appreciate you bringing this to our attention and would like to discuss your experience further. Please use the Contact Us feature on our website to connect with us.Lilith#Team6

10/10 Excellent

Daniela

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en novembre 2022
Réponse de Brand Experience Team le 16 févr. 2023
Hi Daniela,Thank you for the excellent rating!Lilith#Team6

8/10 Bien

Anna

Voyage en couple
Kids running outside the door of the room upstairs makes the floor feels like it’s rocking.
Réponse de Brand Experience Team le 16 févr. 2023
Hi Anna,We appreciate the wonderful rating, thank you for bringing your concerns to our attention; this will help us improve our guest experience greatly.Lilith #Team6

8/10 Bien

Fred

Les points forts : Propreté, personnel et service, confort de la chambre
Séjour de 1 nuit en novembre 2022
Réponse de Brand Experience Team le 16 févr. 2023
Hi Fred,Thank you for positively rating your stay!Lilith#Team6

10/10 Excellent

ROBERTO

Voyage d’affaires
Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en novembre 2022