2/10
When I left the Tryp location, I clearly stated that there were two serious (and dangerous) issues with their bathrooms. I got a burn from the shower, as the temperature kept on changing, even though I had set the setting to cold water (I could already see the previous day, that this equipement was not functionning correctly and left a note at the reception). The team questioned what I was saying, refused to take notice and did not grant me any discount even though this situation could have been really dangerous. Worst, the team made it very difficult for me to relay my concerns and took more than 45 minutes before having me talk with management. By then, I was summoned to a security meeting in order to show my burn (not in the presence of a doctor, which is insane!) and had to refuse since I was going to miss my flight because of their hostile behaviour.
Gregory
Séjour de 2 nuits en mars 2025
