Avis
9,0
Merveilleux
9,0/10
Propreté
9,0/10
Personnel et service
8,8/10
Équipements
8,8/10
Infrastructures et conditions de l’hébergement
8,8/10
Écoresponsabilité
Avis
Voyage en couple
13 sept. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 2 nuits en septembre 2023
Réponse de Sergio Davies General Manager le 13 sept. 2023
Dear Stephanie, Thank you for the five-star review of Humphreys Half Moon Inn! We are thrilled to read about your fantastic stay and how much you enjoyed our beautiful property. With lush, manicured grounds on our intimate resort-style property, it's hard to believe we are just moments from San Diego's best attractions. We work hard to deliver an excellent experience to all of our guests, so we celebrate reviews such as yours. Thanks again, we look forward to welcoming you back on your next trip!Sergio DaviesGeneral Manager
10/10 Excellent
Regis
Voyage d’affaires
25 août 2023
Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Regis
Séjour de 3 nuits en août 2023
Réponse de General Manager le 26 août 2023
Dear Regis, It was a pleasure having you as our guest at Humphreys Half Moon Inn. We strive to deliver an exceptional experience to each of our guests in all areas of our hotel and your feedback tells us we are meeting our goals. Thank you for taking the time to share your perfect rating. We look forward to hosting you again soon.Sergio DaviesGeneral Manager
10/10 Excellent
Dinh Thuc
Voyage en famille
12 août 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Dinh Thuc
Séjour de 2 nuits en août 2023
Réponse de General Manager le 13 août 2023
Dear M. Thuc, It was a pleasure having you as our guest at Humphreys Half Moon Inn. We strive to deliver an exceptional experience to each of our guests in all areas of our hotel and your feedback tells us we are meeting our goals. Thank you for taking the time to share your perfect rating. We look forward to hosting you again soon.Sergio DaviesGeneral Manager
10/10 Excellent
Valerie
Voyage en couple
3 févr. 2023
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Valerie
Séjour de 2 nuits en janvier 2023
Réponse de General Manager le 4 févr. 2023
Dear Valerie, Thank you for your recent stay at Humphrey's Half Moon Inn and for posting such a generous review of our hotel and staff. It is a pleasure to know we exceeded your expectations - our tropical San Diego hotel is a hidden oasis providing the ideal combination of comfort, convenience, and hospitality in sunny Southern California! We enjoyed having you as our guest, and we hope to see you again on your next visit. Sergio DaviesGeneral Manager
10/10 Excellent
Michael
Voyage en famille
29 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Michael
Séjour de 1 nuit en mars 2024
10/10 Excellent
Lisa
29 mars 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Lisa
Séjour de 4 nuits en mars 2024
Réponse de General Manager le 29 mars 2024
Dear Lisa, Thank you for choosing Humphreys Half Moon Inn. We enjoyed reading your review. Our associates are dedicated to going the extra mile, and we are pleased they helped to make your stay exceptional. We also appreciate you mentioning how our clean accommodations enhanced your time with us. Thank you once more again for allowing us to be of service, and we look forward to having the pleasure of doing so again whenever you return to the San Diego area. Sergio DaviesGeneral Manager
10/10 Excellent
Connie
Voyage en famille
25 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Connie
Séjour de 1 nuit en mars 2024
Réponse de General Manager le 26 mars 2024
Dear Connie, We sincerely appreciate your positive feedback regarding your recent stay at our hotel. We are delighted to hear that you found the room to be very nice, and clean, and the beds comfortable. Additionally, we're pleased that you enjoyed our convenient location. Your satisfaction is our priority, and we look forward to welcoming you back for another exceptional experience soon. Thank you for choosing to stay with us here at Humphreys Half Moon Inn.Sergio DaviesGeneral Manager
10/10 Excellent
Adrienne
25 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Adrienne
Séjour de 2 nuits en mars 2024
Réponse de General Manager le 26 mars 2024
Dear Adrienne, Thank you very much for your kind words and for taking the time to share your experience. We are delighted to hear that you found our hotel beautiful and enjoyed the exceptional service provided by our staff. Situated right on the marina, our property offers stunning views and an enchanting atmosphere for leisurely strolls. We are thrilled that you had such a positive experience and would be honored to welcome you back for another memorable stay.Sergio DaviesGeneral Manager
8/10 Bien
Kara
Voyage en couple
23 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Kara
Séjour de 4 nuits en mars 2024
Réponse de General Manager le 24 mars 2024
Dear Kara, Thank you for sharing your recent stay at Humphreys Half Moon Inn. We are delighted to learn that you found our accommodations well-maintained and offering excellent amenities. Being conveniently situated near various dining options and overlooking the marina certainly enhances the overall experience. Our team works diligently to ensure cleanliness and comfort, and it's gratifying to hear that aspect was to your liking. Your feedback regarding noise disturbance from other guests is duly noted. We apologize for the inconvenience this has caused during your relaxation time, and we will address this concern with our associates to ensure a more serene environment for all guests. Nonetheless, we're glad to know that despite this issue, you would still recommend us. We look forward to the opportunity to host you again and provide you with an even more enjoyable stay.Sergio DaviesGeneral Manager
8/10 Bien
Milica
23 mars 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Milica
Séjour de 6 nuits en mars 2024
Réponse de General Manager le 24 mars 2024
Dear Milica, Thank you for the generous rating. It is always gratifying to receive praise for exceeding expectations, and we are delighted you enjoyed your stay. It was our pleasure hosting you at Humphreys Half Moon Inn; we hope to see you again soon. Sergio DaviesGeneral Manager
10/10 Excellent
Amy
21 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Amy
Séjour de 1 nuit en mars 2024
Réponse de General Manager le 22 mars 2024
Dear Amy, Thank you very much for your kind words and for taking the time to share your experience with us. We're delighted to hear that you enjoyed the picturesque grounds of our hotel and found our staff to be both friendly and accommodating. It's our pleasure to provide a welcoming and comfortable atmosphere for our guests, and we hope to have the opportunity to welcome you back to Humphreys Half Moon Inn for another memorable stay in the future.Sergio DaviesGeneral Manager
10/10 Excellent
Robert Abraham
20 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Robert Abraham
Séjour de 2 nuits en février 2024
Réponse de General Manager le 21 mars 2024
Dear Mr. Abraham, Thank you for the outstanding rating. We are delighted that from check-in through check-out, we were able to provide you with a great stay at Humphreys Half Moon Inn. We look forward to your return and wish you all the best with your future travels.Sergio DaviesGeneral Manager
10/10 Excellent
Boen Abraham
20 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Boen Abraham
Séjour de 3 nuits en mars 2024
Réponse de General Manager le 21 mars 2024
Dear Mr. Abraham, We are thrilled you had an excellent stay at Humphreys Half Moon Inn, and we appreciate the fantastic rating. It was our pleasure accommodating you, and we look forward to your next visit with us.Sergio DaviesGeneral Manager
10/10 Excellent
Christine
Voyage en couple
18 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Christine
Séjour de 1 nuit en mars 2024
Réponse de General Manager le 19 mars 2024
Dear Christine, We're thrilled to hear that you enjoyed the tropical ambiance and found our rooms to be clean during your recent stays at Humphreys Half Moon Inn. It's wonderful to know that you and your wife have chosen to visit us twice for a relaxing getaway, and we're delighted that both experiences were memorable for you. Thank you for trying out our restaurant during your second trip; we're pleased to hear that you found the food to be delicious and reasonably priced. We hope to welcome you back again soon for another enjoyable stay.Sergio DaviesGeneral Manager
8/10 Bien
Erin
Voyage en couple
17 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Erin
Séjour de 1 nuit en mars 2024
Réponse de General Manager le 18 mars 2024
Dear Erin, Thank you for choosing to stay at Humphreys Half Moon Inn and sharing your rating. We strive to deliver clean, comfortable accommodations combined with outstanding service to every guest; therefore, we appreciate you noticing our efforts. We enjoyed having you, and we hope we will continue to be your hotel of choice whenever you return to our area.Sergio Davies,General Manager
10/10 Excellent
Yoly
Voyage en couple
17 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Yoly
Séjour de 3 nuits en février 2024
Réponse de General Manager le 18 mars 2024
Dear Yoly, Thank you for choosing Humphreys Half Moon Inn and sharing your experience. We are delighted to know you enjoyed your stay with us and that you liked our courteous associates. We also appreciate you recognizing Natalie for her efforts, and we will share your compliments with her. Thank you again for your feedback, and we look forward to your return visit. Sergio Davies,General Manager
10/10 Excellent
Perry
Voyage en couple
17 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Perry
Séjour de 7 nuits en mars 2024
Réponse de General Manager le 18 mars 2024
Dear Perry, Thank you for being our guest at Humphreys Half Moon Inn and sharing your experience. We are glad to know you liked our ideal location and excellent pool area. However, we regret your disappointment with some of our charges. Thank you again for your feedback, and we look forward to your next visit. Sergio DaviesGeneral Manager
10/10 Excellent
Jeannine
Voyage en famille
16 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Jeannine
Séjour de 1 nuit en mars 2024
Réponse de General Manager le 17 mars 2024
Dear Jeannine, We are thrilled to hear that you enjoyed your quick overnight stay with us in San Diego! Our team takes great pride in providing a welcoming and friendly atmosphere for our guests, and we're delighted that you found our property to be cute and our staff to be super friendly. Thank you for taking the time to share your experience, and we hope to have the pleasure of welcoming you back for another wonderful stay here at Humphreys Half Moon Inn in the future!Sergio DaviesGeneral Manager
10/10 Excellent
Amrita
Voyage en couple
16 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Amrita
Séjour de 1 nuit en mars 2024
Réponse de General Manager le 16 mars 2024
Dear Amrita, We are delighted to hear that you enjoyed the stunning views of downtown San Diego and the marina during your stay with us. It brings us great pleasure to know that you found our property to be timeless, embodying the classic essence of a San Diego Marina hotel. Thank you for taking the time to share your experience, and we look forward to welcoming you back to Humphreys Half Moon Inn for another memorable visit.Sergio DaviesGeneral Manager
10/10 Excellent
Heidi
Voyage en couple
15 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Heidi
Séjour de 2 nuits en mars 2024
Réponse de General Manager le 16 mars 2024
Dear Heidi, We are thrilled to hear that you enjoyed your stay at our Humphreys Half Moon Inn. Our team takes great pride in providing spacious, updated rooms that are meticulously cleaned to ensure a comfortable and pleasant experience for our guests. Thank you for taking the time to share your positive feedback, and we hope to welcome you back for another enjoyable stay in the future.Sergio DaviesGeneral Manager
10/10 Excellent
Sandra, Rancho Cucamonga
Voyage d’affaires
14 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Sandra
Séjour de 1 nuit en mars 2024
Réponse de General Manager le 15 mars 2024
Dear Sandra, We are thrilled you had an excellent stay at Humphreys Half Moon Inn, and we appreciate the fantastic rating. It was our pleasure accommodating you, and we look forward to your next visit with us.Sergio DaviesGeneral Manager
8/10 Bien
Sam
Voyage en famille avec de jeunes enfants
14 mars 2024
Les points forts : Propreté et personnel et service
Sam
Séjour de 3 nuits en mars 2024
Réponse de General Manager le 15 mars 2024
Dear Sam, Thank you for sharing your feedback with us. We're delighted to hear that you enjoyed the unique charm of our harbor front views and well-maintained grounds, as well as the attentive service provided by our staff. Although we regret not meeting some of your expectations with the look and feel of your room, we're glad that the overall experience met your expectations. It's fantastic to know that you had a lot of fun at the pool and appreciated the convenient location, which offers easy access to major attractions while still providing a laid-back resort atmosphere. We appreciate your patronage and hope to welcome you back for another memorable stay in the future.Sergio DaviesGeneral Manager
10/10 Excellent
Teri Jo
Voyage en couple
13 mars 2024
Teri Jo
Séjour de 5 nuits en mars 2024
Réponse de General Manager le 14 mars 2024
Dear Ms. Jo, Thank you for taking the time to share your experience with us. We're delighted to hear that you enjoyed our convenient location, situated just across from the Bay, and found our surrounding restaurants within walking distance to your satisfaction. It's wonderful to know that you found your room to be clean and comfortable, especially appreciating the quality of the bed. We're thrilled to hear that you would consider staying with us again in the future. We look forward to welcoming you back to Humphreys Half Moon Inn for another pleasant stay.Sergio DaviesGeneral Manager
6/10 Satisfaisant
Tami
Voyage en couple
12 mars 2024
Les points forts : Personnel et service
Tami
Séjour de 3 nuits en mars 2024
Réponse de General Manager le 14 mars 2024
Dear Tami, Thank you for staying with us and for writing a review. We apologize for the inconvenience caused by the ongoing renovations at our outdoor Tropical Pool Bar during your stay with us. We understand the importance of a peaceful environment for our guests and regret any disturbances caused. Please know that this is mentioned on our hotel's website. Your feedback is invaluable to us and we hope to have the opportunity to welcome you back and provide you with a more satisfactory stay.Sergio DaviesGeneral Manager
10/10 Excellent
Julie
Voyage en famille avec de jeunes enfants
11 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Julie
Séjour de 1 nuit en mars 2024
Réponse de General Manager le 12 mars 2024
Dear Julie, Thank you for choosing Humphreys Half Moon Inn for your San Diego visit. We are delighted you were able to experience our high level of service and take advantage of our excellent amenities. Whether you are here for business or leisure, we love that our guests can enjoy our waterfront location, resort-style activities, modern guest rooms or spacious suites, stellar dining, and stylish event facilities. We hope the next time you are in town you will join us again.Sergio Davies,General Manager
10/10 Excellent
Nanna
Voyage en famille
11 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Nanna
Séjour de 1 nuit en mars 2024
Réponse de General Manager le 12 mars 2024
Dear Guest, Thank you for the five-star review of Humphreys Half Moon Inn! We are thrilled to read about your fantastic stay and how much you enjoyed our beautiful property. We work hard to deliver an excellent experience to all of our guests, so we celebrate reviews such as yours. Thank you again, and we look forward to welcoming you back soon.Sergio Davies,General Manager
10/10 Excellent
Cheryl
11 mars 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Cheryl
Séjour de 2 nuits en mars 2024
Réponse de General Manager le 11 mars 2024
Dear Cheryl, Thank you for your kind words! We are thrilled to hear that you enjoyed the tropical atmosphere of our property. Maintaining the beauty and upkeep of our grounds is a top priority for us, and we're glad it contributed to your positive experience. We hope to welcome you back to Humphreys Half Moon Inn for another relaxing stay soon!Sergio DaviesGeneral Manager
10/10 Excellent
Nicholas
Voyage d’affaires
10 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Nicholas
Séjour de 6 nuits en mars 2024
Réponse de General Manager le 11 mars 2024
Dear Nicholas, We are thrilled to hear that Humphreys is one of your favorite places to stay in San Diego! Our property takes pride in its beautiful location and well-maintained rooms, ensuring a comfortable and enjoyable experience for our guests. We greatly appreciate your kind words about our accommodating staff, as providing excellent service is always our top priority. Thank you for choosing Humphreys Half Moon Inn, and we look forward to welcoming you back for another wonderful stay!Sergio DaviesGeneral Manager
10/10 Excellent
Pamela
10 mars 2024
Les points forts : Propreté et personnel et service
Pamela
Séjour de 3 nuits en mars 2024
Réponse de General Manager le 11 mars 2024
Dear Pamela, Thank you for taking the time to share your feedback with us. We are delighted to hear that you found our property clean and enjoyable and that you had a fun experience during your stay. Our team takes great pride in maintaining clean rooms and providing excellent service to our guests. We hope to welcome you back to Humphreys Half Moon Inn for another wonderful stay in the future.Sergio DaviesGeneral Manager
8/10 Bien
Ronald
Voyage en couple
9 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Ronald
Séjour de 2 nuits en mars 2024
Réponse de General Manager le 10 mars 2024
Dear Ronald, Thank you for choosing to stay with us and for taking the time to leave your rating. We are delighted to have exceeded your expectations. We believe our excellent accommodations and convenient location make us a great choice when visiting our area. It was our pleasure accommodating you. We hope you will make Humphreys Half Moon Inn your home away from home whenever your travels bring you to our area.Sergio DaviesGeneral Manager
8/10 Bien
Cheryl
9 mars 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Cheryl
Séjour de 3 nuits en février 2024
Réponse de General Manager le 11 mars 2024
Dear Cheryl, We appreciate you taking the time to leave your generous rating regarding your recent visit to Humphreys Half Moon Inn. Your feedback is essential to us. It is a pleasure to know you enjoyed all that we have to offer. We appreciate your patronage and hope that we will have a chance to host you again in the future. Sergio DaviesGeneral Manager
10/10 Excellent
Jesus
8 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Jesus
Séjour de 1 nuit en mars 2024
Réponse de General Manager le 9 mars 2024
Dear Jesus, Thank you so much for taking the time to share your experience with us! We are thrilled to hear that you found our service to be attentive and helpful during your stay. Providing exceptional service to our guests is always our top priority, and we are delighted that our team was able to meet your expectations. We truly appreciate your kind words and hope to have the pleasure of welcoming you back to Humphreys Half Moon Inn in the future.Sergio DaviesGeneral Manager
8/10 Bien
Yvette
Voyage en couple
7 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Yvette
Séjour de 4 nuits en mars 2024
Réponse de General Manager le 8 mars 2024
Dear Yvette, Thank you for sharing your experience with us. We're delighted to hear that you found Humphreys Half Moon Inn conveniently located for exploring the city, and that you were able to enjoy nearby dining options. Your feedback regarding the pillows is duly noted, and we'll certainly take it into consideration as we strive to continuously improve our guests' comfort and satisfaction. We hope to welcome you back for another pleasant stay in the future.Sergio DaviesGeneral Manager
10/10 Excellent
Coral
Voyage en couple
6 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Coral
Séjour de 1 nuit en février 2024
Réponse de General Manager le 8 mars 2024
Dear Coral, Thank you for sharing your experience with us. We are delighted to hear that you found Humphreys Half Moon Inn to be a great quiet place to stay. We apologize for the inconvenience caused by the electrical box malfunction, but we are glad that our front desk staff swiftly resolved the issue by relocating your room. It's fantastic to know that you found your room to be clean. We take pride in providing a pleasant environment for our guests. We're pleased that you enjoyed the beautiful view outside the hotel and the proximity to good dining options. Being close to the airport and scenic walking areas adds to the convenience and charm of our location. We regret that you were unable to experience all of our entertainment offerings due to scheduling conflicts, and we apologize for the inconvenience caused by the pool closure and ongoing construction. We appreciate your understanding and patience in this matter. Regarding parking and resort fees, we apologize for any confusion, and we appreciate your feedback. Please know that this is mentioned on our hotel's website. Thank you for choosing to stay with us, and we hope to welcome you back soon.Sergio DaviesGeneral Manager
10/10 Excellent
Taj
5 mars 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Taj
Séjour de 2 nuits en mars 2024
Réponse de General Manager le 8 mars 2024
Dear Taj, We are thrilled you had an excellent stay at Humphreys Half Moon Inn, and we appreciate the fantastic rating. It was our pleasure accommodating you, and we look forward to your next visit with us.Sergio DaviesGeneral Manager
8/10 Bien
Cristian
Voyage en couple
4 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Cristian
Séjour de 1 nuit en février 2024
Réponse de General Manager le 4 mars 2024
Dear Cristian, Thank you for your kind words about your stay at Humphreys Half Moon Inn. We are thrilled to hear that you found our spot great, enjoyed the prime location, and experienced helpful assistance from our staff. Your positive feedback is appreciated, and we look forward to hosting you again in the future.Sergio DaviesGeneral Manager
10/10 Excellent
Steve
Voyage en famille
3 mars 2024
Les points forts : Propreté, personnel et service, équipements
Steve
Séjour de 1 nuit en mars 2024
Réponse de General Manager le 4 mars 2024
Dear Steve, Thank you for your positive feedback on Humphreys Half Moon Inn; we are delighted to hear that you love our place. Your loyalty means a lot to us, and we look forward to continuing to be your preferred choice for stays in San Diego. Sergio DaviesGeneral Manager
6/10 Satisfaisant
Natalie
Voyage en famille
29 févr. 2024
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Natalie
Séjour de 2 nuits en janvier 2024
Réponse de General Manager le 1 mars 2024
Dear Natalie, Thank you for staying with us and for writing a review. We apologize for your disappointing experience during your stay at our hotel. It concerns us to learn of your dissatisfaction with your room and the look and feel of our facilities. We take great pride in providing a comfortable and welcoming environment for our guests, and it is disheartening to hear that we fell short of your expectations. Please know that your feedback is invaluable to us, and we will immediately address the issues you have raised with our team to ensure that necessary improvements are made. We understand the importance of maintaining high standards of cleanliness and comfort, and we are committed to taking the appropriate measures to enhance the quality of our accommodations. We genuinely appreciate your candor and hope for the opportunity to regain your trust in the future.Sergio DaviesGeneral Manager
10/10 Excellent
Kyla
Voyage en couple
29 févr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Kyla
Séjour de 3 nuits en février 2024
Réponse de General Manager le 29 févr. 2024
Dear Kyla, Thank you for choosing Humphreys Half Moon Inn for your recent stay. We are pleased to know that you enjoyed every aspect of your visit. We are also glad that you loved our well-maintained property, comfortable accommodations, and the amenities we offer to our guests. Thank you again for recommending us to our future guests, and we look forward to welcoming you back soon.Sergio DaviesGeneral Manager
8/10 Bien
Barbara
Voyage en couple
27 févr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Barbara
Séjour de 3 nuits en février 2024
Réponse de General Manager le 29 févr. 2024
Dear Barbara, Thank you for choosing Humphreys Half Moon Inn for your recent stay and for the positive rating. We are pleased to know that your overall experience was satisfying and that you loved our beautiful premises. We are also glad that you enjoyed our convenient location, comfortable accommodations, and the service from our dedicated associates. However, we are sorry for the noise concerns you encountered during your visit. On your next visit, we will be happy to provide you with a different room should one be available. We have various room options and are always happy to accommodate special requests when possible. We also apologize for the inconvenience you faced with the charges on your card, and was taken care of by our front desk staff. We appreciate your patience in this matter, and we hope you will give us another chance to provide you with the flawless hospitality we are known for.Sergio DaviesGeneral Manager
10/10 Excellent
Roberto
Voyage en couple
27 févr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Roberto
Séjour de 2 nuits en février 2024
Réponse de General Manager le 27 févr. 2024
Dear Roberto, We are delighted to hear that you found your room comfortable and clean during your stay with us. It brings us joy to know that you appreciated the beauty of our property, with its tropical theme and lush landscaping, creating the perfect backdrop for a relaxing weekend getaway. Thank you for your kind words, and we hope to welcome you back soon to Humphreys Half Moon Inn for another enjoyable experience.Sergio DaviesGeneral Manager
10/10 Excellent
Michel, Dixon
Voyage en couple
27 févr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Michel
Séjour de 3 nuits en février 2024
Réponse de General Manager le 27 févr. 2024
Dear Michel, Thank you for sharing your positive experience at Humphreys Half Moon Inn! We are thrilled to hear that you enjoyed our great location and found our staff to be amazing. Providing exceptional service and ensuring our guests have a memorable stay is always our top priority. We hope to welcome you back again soon for another wonderful stay!Sergio DaviesGeneral Manager
10/10 Excellent
Leah
Voyage en couple
25 févr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Leah
Séjour de 1 nuit en février 2024
Réponse de General Manager le 26 févr. 2024
Dear Leah, Thank you very much for your kind review of Humphreys Half Moon Inn! We're thrilled to hear that you enjoyed the charming cabana ambiance of our hotel, complete with its rustic wooded ceilings and inviting tropical atmosphere. Creating a serene and relaxing environment for our guests is always our top priority, and we're delighted that we could provide you with such a delightful experience during your stay. We hope to welcome you back soon for another wonderful getaway!Sergio DaviesGeneral Manager
10/10 Excellent
Michael
25 févr. 2024
Michael
Séjour de 1 nuit en février 2024
Réponse de General Manager le 21 mars 2024
Dear Michael, We are thrilled you had an excellent stay at Humphreys Half Moon Inn, and we appreciate the fantastic rating. It was our pleasure accommodating you, and we look forward to your next visit with us.Sergio DaviesGeneral Manager
10/10 Excellent
Kristopher
Voyage en couple
24 févr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Kristopher
Séjour de 1 nuit en février 2024
Réponse de General Manager le 25 févr. 2024
Dear Kristopher, Thank you for sharing your feedback with us. We are delighted to hear that you found Humphreys Half Moon Inn beautiful. However, we regret to learn about the inconvenience caused in your room. Our team is committed to providing a comfortable and enjoyable experience for all our guests, and we apologize for the disturbance caused. We encourage guests to inform us of any issues during their stay so that we can promptly address them. We hope to have the opportunity to welcome you back in the future for a more enjoyable stay.Sergio DaviesGeneral Manager
10/10 Excellent
Brenda
Voyage en famille avec de jeunes enfants
24 févr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Brenda
Séjour de 1 nuit en février 2024
Réponse de General Manager le 25 févr. 2024
Dear Brenda, We greatly appreciate your kind words regarding your recent stay at Humphreys Half Moon Inn. Our dedicated team strives to provide exceptional service to all our guests, and we are delighted to hear that our front desk staff exceeded your expectations with their helpfulness and friendliness. It's wonderful to know that you found the check-in process smooth and that you enjoyed the well-maintained facilities. We look forward to welcoming you back on your next visit and ensuring another memorable stay with us.Sergio DaviesGeneral Manager
10/10 Excellent
Silas
Voyage en groupe
23 févr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Silas
Séjour de 1 nuit en février 2024
Réponse de General Manager le 24 févr. 2024
Dear Silas, Thank you for the perfect rating! We are overjoyed to learn that from start to finish, your stay was nothing short of exceptional. It was a pleasure having you at Humphreys Half Moon Inn, and we look forward to welcoming you back soon.Sergio DaviesGeneral Manager
10/10 Excellent
ritsa
23 févr. 2024
ritsa
Séjour de 1 nuit en février 2024
Réponse de General Manager le 21 mars 2024
Dear Ritsa, Thank you for the outstanding rating. We are delighted that from check-in through check-out, we were able to provide you with a great stay at Humphreys Half Moon Inn. We look forward to your return and wish you all the best with your future travels.Sergio DaviesGeneral Manager
10/10 Excellent
Iago
Voyage en couple
21 févr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Iago
Séjour de 5 nuits en février 2024
Réponse de General Manager le 22 févr. 2024
Dear Lago, Thank you for taking the time to share your feedback with us. We're delighted to hear that you found our property to be wonderful. However, we apologize for any inconvenience caused by the cleanliness issue in your room; rest assured, we have taken immediate action to address this matter. Regarding your concern about smoking areas, we understand your preference and regret any discomfort experienced. While we strive to maintain a smokeless environment, we acknowledge that some guests may not adhere to this policy. Your comments are invaluable to us as we work to provide a pleasant stay for all our guests. We hope to have the opportunity to welcome you back in the future for an improved experience.Sergio DaviesGeneral Manager
6/10 Satisfaisant
Daisy
Voyage en famille avec de jeunes enfants
21 févr. 2024
Les points faibles : Propreté et personnel et service
Daisy
Séjour de 3 nuits en février 2024
Réponse de General Manager le 22 févr. 2024
Dear Daisy, Thank you for staying with us and writing a review. We regret to hear about your disappointing experience during your recent stay with us. It is truly disheartening to learn that you encountered challenges upon arrival, from the lack of a warm welcome at the front desk to the inconvenience of being assigned to a room that did not meet your expectations. We also apologize for the maintenance and cleanliness concerns in your room. We will promptly address these issues to ensure they are resolved for future guests. We understand your frustration and are genuinely sorry for the inconvenience caused. We value your feedback and hope for the opportunity to regain your trust and welcome you back for a much-improved experience in the future.Sergio DaviesGeneral Manager