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Avis sur Hard Rock Hotel San Diego

4 out of 5
Hard Rock Hotel San Diego
207 5th Ave, San Diego, CA

Avis

8,6

Excellent

Note des voyageurs de 10 (Excellent), d’après 1267 avis sur 2034." "
Note des voyageurs de 8 (Bien), d’après 371 avis sur 2034." "
Note des voyageurs de 6 (Satisfaisant), d’après 173 avis sur 2034." "
Note des voyageurs de 4 (Médiocre), d’après 104 avis sur 2034." "
Note des voyageurs de 2 (Horrible), d’après 119 avis sur 2034." "

9,0/10

Propreté

9,0/10

Personnel et service

8,6/10

Équipements

8,8/10

Infrastructures et conditions de l’hébergement

8,8/10

Écoresponsabilité

Avis

10/10 Excellent

denis

Séjour de 3 nuits en novembre 2023
Réponse de Hard Rock Team le 24 déc. 2023
Thank you so much for the 5-star review! We’re glad you enjoyed your stay and look forward to the opportunity to serve you again in the future!

10/10 Excellent

Clément

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Top location
Séjour de 4 nuits en juillet 2023
Réponse de -Hard Rock Team le 28 juil. 2023
Thank you so much for the great review! We’re glad you enjoyed your stay and look forward to the opportunity to serve you again in the future!

10/10 Excellent

Claude

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Excellent service à notre arrivée
Séjour de 1 nuit en juillet 2023
Réponse de -Hard Rock Team le 28 juil. 2023
Thank you so much for the great review! We’re glad you enjoyed your stay and look forward to the opportunity to serve you again in the future!

10/10 Excellent

Francis

Séjour de 3 nuits en juillet 2023
Réponse de -Hard Rock Team le 7 juil. 2023
Thank you so much for the great review! We’re glad you enjoyed your stay and look forward to the opportunity to serve you again in the future!

10/10 Excellent

Fabrice

Voyage d’affaires, Voyage en couple
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
all was perfect, just a remark on the valet service people who are somehow a bit agressive at the entrance of the hotel... you have 10 minutes to leave your lugages otherwiwe they are charging you $20!
Séjour de 2 nuits en juin 2023
Réponse de -Hard Rock Team le 20 juin 2023
Thank you so much for sharing your feedback! We are glad to hear that your stay was enjoyable, but we understand we can make improvements for next time. Your feedback is valuable to us as we continue improving the guest experience. We look forward to having the opportunity to serve you again on your next visit!

10/10 Excellent

DJANDOUBI MARIE

Voyage en famille
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Idéalement situé à l’entrée du quartier historique
Séjour de 2 nuits en février 2023
Réponse de Hard Rock Team le 26 févr. 2023
Merci pour la bonne note. Nous sommes ravis que vous ayez apprécié notre emplacement fantastique !

10/10 Excellent

francois

Voyage en couple
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Tout est parfait
Séjour de 1 nuit en septembre 2022
Réponse de Hard Rock Team le 1 oct. 2022
Thank you for your feedback!

8/10 Bien

Voyageur vérifié

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
nice hotel, great location right on SD popular gaslamp area, large rooms, well equiped....close to bars and restaurants To ber recommended...
Séjour de 1 nuit en janvier 2022
Réponse de -Hard Rock Team le 6 févr. 2022
Thank you for a great review .

10/10 Excellent

Philippe

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Hard rock is a great place to stay in SD Gaslamp area, right on popular 5th street and right across the convention center!
Séjour de 1 nuit en janvier 2022
Réponse de Hard Rock Team le 1 févr. 2022
Merci, Phillippe pour votre excellente critique, revenez et revenez quand vous serez à San Diego

10/10 Excellent

Benoît

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Très agreable
Séjour de 1 nuit en janvier 2022
Réponse de -Hard Rock Team le 20 janv. 2022
Merci , pour la critique 10 étoiles!

8/10 Bien

jerome

Voyage en couple
Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
tres bien situé, original, belle acommodité
Séjour de 3 nuits en octobre 2021
Réponse de Hard Rock Team le 8 nov. 2021
Thank you for the great review, see you next time!

10/10 Excellent

Daniel

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Classic Hard Rock
Great stay at the Hard Rock. Friendly staff, clean rooms, super location. Parking is expensive!
Séjour de 2 nuits en juillet 2021
Réponse de -Hard Rock Team le 4 août 2021
Thanks for the great review! See you next time.

10/10 Excellent

David, Glennville

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
great vibe
Séjour de 3 nuits en avril 2024
Réponse de Hard Rock Team le 16 avr. 2024
Thank you so much for the 5-star review! We’re glad you enjoyed your stay and look forward to the opportunity to serve you again in the future!

8/10 Bien

Vicki, San Francisco

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great stay and property but charging $50/hr for late checkout is a bit excessive.
Séjour de 1 nuit en avril 2024
Réponse de Hard Rock Team le 16 avr. 2024
Thank you so much for sharing your feedback! We are glad to hear that your stay was enjoyable. Your feedback is valuable to us as we continue improving the guest experience. We look forward to having the opportunity to serve you again on your next visit!

10/10 Excellent

Zhao

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 3 nuits en avril 2024
Réponse de Hard Rock Team le 18 avr. 2024
Thank you so much for the 5-star review! We’re glad you enjoyed your stay and look forward to the opportunity to serve you again in the future!

10/10 Excellent

Shafiqur

Voyage d’affaires, Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Close to convention center just cross the street and restaurant.
Séjour de 3 nuits en avril 2024
Réponse de Hard Rock Team le 16 avr. 2024
Thank you so much for the 5-star review! We’re glad you enjoyed your stay and look forward to the opportunity to serve you again in the future!

10/10 Excellent

Brina

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
=)
Séjour de 4 nuits en avril 2024
Réponse de Hard Rock Team le 16 avr. 2024
Thank you so much for the 5-star review! We’re glad you enjoyed your stay and look forward to the opportunity to serve you again in the future!

10/10 Excellent

Kelly

Séjour de 1 nuit en avril 2024
Réponse de Hard Rock Team le 16 avr. 2024
Thank you so much for the 5-star review! We’re glad you enjoyed your stay and look forward to the opportunity to serve you again in the future!

6/10 Satisfaisant

Lawrence

Voyage en couple
Les points forts : Propreté et infrastructures et conditions de l’hébergement
Great experience but simple accommodations that should be complementary cost a crazy amount of money. Wish Mary Jane’s had vegetarian options and vegan options
Séjour de 1 nuit en avril 2024
Réponse de Hard Rock Team le 15 avr. 2024
We are sad to hear you didn't have a 5 star experience with us. Your feedback is valuable to us as we continue improving the guest experience. We hope to have the opportunity to serve you in the future so we may provide you with the rockstar experience you deserve.

10/10 Excellent

jen

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great location. Very expensive. Had fun
Séjour de 1 nuit en avril 2024
Réponse de Hard Rock Team le 15 avr. 2024
Thank you so much for the 5-star review! We’re glad you enjoyed your stay and look forward to the opportunity to serve you again in the future!

10/10 Excellent

Sarah, Shreveport

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Pool and convenience to ball park were great!
Séjour de 3 nuits en avril 2024
Réponse de Hard Rock Team le 15 avr. 2024
Appreciate the kind review! We're delighted you enjoyed your time with us. Your satisfaction is our priority, and we look forward to your next visit

10/10 Excellent

Donnell

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en avril 2024
Réponse de Hard Rock Team le 15 avr. 2024
Thank you so much for the 5-star review! We’re glad you enjoyed your stay and look forward to the opportunity to serve you again in the future!

10/10 Excellent

Jill

Voyage en groupe
So far so good. It’s only been 5 hrs since arriving.
Séjour de 1 nuit en avril 2024
Réponse de Hard Rock Team le 15 avr. 2024
Appreciate the kind review! We're delighted you enjoyed your time with us. Your satisfaction is our priority, and we look forward to your next visit

10/10 Excellent

Andrew

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 6 nuits en mars 2024
Réponse de Hard Rock Team le 15 avr. 2024
Thank you so much for the 5-star review! We’re glad you enjoyed your stay and look forward to the opportunity to serve you again in the future!

10/10 Excellent

Shawndra

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en avril 2024
Réponse de Hard Rock Team le 9 avr. 2024
Thank you so much for the 5-star review! We’re glad you enjoyed your stay and look forward to the opportunity to serve you again in the future!

10/10 Excellent

KEHAO

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Room is clean, quiet. Convenient to convention center, restaurants and seaport.
Séjour de 1 nuit en avril 2024
Réponse de Hard Rock Team le 8 avr. 2024
Thank you so much for the 5-star review! We’re glad you enjoyed your stay and look forward to the opportunity to serve you again in the future!

10/10 Excellent

Raul

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Fire stay
Séjour de 1 nuit en avril 2024
Réponse de Hard Rock Team le 8 avr. 2024
Thank you so much for the 5-star review! We’re glad you enjoyed your stay and look forward to the opportunity to serve you again in the future!

10/10 Excellent

Patrick

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
First time staying at any Hard Rock Property. Excellent stay for a quick get away to San Diego right at the start of Gaslamp. Everything you need is within 5-10 mins walking distance. Very clean hotel and love all the music history and ambiance that surrounds you.
Réponse de Hard Rock Team le 8 avr. 2024
Thank you so much for sharing your feedback! We are very glad to hear that our team was able to go above and beyond to make your stay exciting and memorable! We hope to continue exceeding your expectations on your next visit!

10/10 Excellent

Corissa

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very nice hotel. Staff were amazing! Only two tiny notes for our room, but it would have been nice to have had a mirror in the bedroom area and also please change the platform bed. We kept running into the edges since the matress was smaller. Other than that great place to stay!
Séjour de 4 nuits en mars 2024
Réponse de Hard Rock Team le 8 avr. 2024
Thank you so much for sharing your feedback! We are glad to hear that your stay was enjoyable. Your feedback is valuable to us as we continue improving the guest experience. We look forward to having the opportunity to serve you again on your next visit!

10/10 Excellent

art, Granite Bay

Voyage en famille, Voyage en groupe, Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
I go to Petco Field to watch the Padre game, This place is everything I need from Quite, Clean, great Gym, Pool close to all dinning, Petco Field and NOBU is right in the Hotel Perfect!
Séjour de 2 nuits en mars 2024
Réponse de Hard Rock Team le 15 avr. 2024
Appreciate the kind review! We're delighted you enjoyed your time with us. Your satisfaction is our priority, and we look forward to your next visit

10/10 Excellent

Yamileth

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Amazing stay everyone was great
Séjour de 1 nuit en avril 2024
Réponse de Hard Rock Team le 8 avr. 2024
Thank you so much for the 5-star review! We’re glad you enjoyed your stay and look forward to the opportunity to serve you again in the future!

10/10 Excellent

Matthew

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Great vibe and staff
Séjour de 1 nuit en avril 2024
Réponse de Hard Rock Team le 4 avr. 2024
Thank you so much for sharing your feedback! We are glad that your stay was exciting and memorable. We hope to continue exceeding your expectations on your next visit!

10/10 Excellent

Anthony, san francisco

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Property is very nice. Staff just as nice!
Séjour de 3 nuits en mars 2024
Réponse de Hard Rock Team le 15 avr. 2024
Thank you so much for sharing your feedback! We are glad that your stay was exciting and memorable. We hope to continue exceeding your expectations on your next visit!

10/10 Excellent

Juan

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Lauren at the front desk was superb, very helpful !!
Séjour de 1 nuit en avril 2024
Réponse de Hard Rock Team le 4 avr. 2024
Thank you so much for sharing your feedback! We are very glad to hear that Lauren was able to go above and beyond to make your stay exciting and memorable! We hope to continue exceeding your expectations on your next visit!

10/10 Excellent

david

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Atención al 100!! Gracias
Séjour de 1 nuit en mars 2024
Réponse de Hard Rock Team le 4 avr. 2024
Thank you so much for the 5-star review! We’re glad you enjoyed your stay and look forward to the opportunity to serve you again in the future!

10/10 Excellent

JAZMIN

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Nice place
Séjour de 1 nuit en mars 2024
Réponse de Hard Rock Team le 4 avr. 2024
Thank you so much for the 5-star review! We’re glad you enjoyed your stay and look forward to the opportunity to serve you again in the future!

10/10 Excellent

Jesselyn

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great place to stay for a Padres Game
Séjour de 1 nuit en mars 2024
Réponse de Hard Rock Team le 4 avr. 2024
Thank you so much for sharing your feedback! We are glad that your stay was exciting and memorable. We hope to continue exceeding your expectations on your next visit!

10/10 Excellent

Jia, Wuhan

Les points forts : Infrastructures et conditions de l’hébergement
Good
Séjour de 1 nuit en mars 2024
Réponse de Hard Rock Team le 4 avr. 2024
Thank you so much for the 5-star review! We’re glad you enjoyed your stay and look forward to the opportunity to serve you again in the future!

8/10 Bien

alicia

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
This was our first stay at this property. It was good we would stay here again. It’s close to everything and walking distance. The only thing was our room was a little dusty but overall good stay. The bed was very comfortable
Séjour de 2 nuits en mars 2024
Réponse de Hard Rock Team le 4 avr. 2024
Thank you so much for sharing your feedback! We are glad to hear that your stay was enjoyable, but we understand we can make improvements for next time. Your feedback is valuable to us as we continue improving the guest experience. We look forward to having the opportunity to serve you again on your next visit!

10/10 Excellent

Francisco

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very relaxing place to stay
Séjour de 2 nuits en mars 2024
Réponse de Hard Rock Team le 30 mars 2024
Thank you so much for sharing your feedback! We are glad that your stay was exciting and memorable. We hope to continue exceeding your expectations on your next visit!

10/10 Excellent

Bernardo

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Original y muy bien ubicado
Séjour de 1 nuit en mars 2024
Réponse de Hard Rock Team le 29 mars 2024
Thank you so much for sharing your feedback! We are glad that your stay was exciting and memorable. We hope to continue exceeding your expectations on your next visit!

8/10 Bien

Marcus

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
No microwave in rooms but you can request one from the front desk. No room in the refrigerator to store leftovers they stock them with drinks and beers.
Séjour de 3 nuits en mars 2024
Réponse de Hard Rock Team le 29 mars 2024
Thank you so much for sharing your feedback! We are glad to hear that your stay was enjoyable. Your feedback is valuable to us as we continue improving the guest experience. We look forward to having the opportunity to serve you again on your next visit!

10/10 Excellent

Marla

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Outstanding staff ready to help with any need. Friendly and knowledgeable about the area surrounding the hotel. Looking forward to our return.
Séjour de 1 nuit en mars 2024
Réponse de Hard Rock Team le 27 mars 2024
Thank you so much for sharing your feedback! We are very glad to hear that our team was able to go above and beyond to make your stay exciting and memorable! We hope to continue exceeding your expectations on your next visit!

2/10 Horrible

Charee

my bedsheets had stains on them. There was no soap or anything for the bathroom. There was arguing and fighting throughout the night in the hallway.
Séjour de 1 nuit en mars 2024
Réponse de Hard Rock Team le 27 mars 2024
We are sad to hear you didn't have a 5 star experience with us. Your feedback is valuable to us as we continue improving the guest experience. We hope to have the opportunity to serve you in the future so we may provide you with the rockstar experience you deserve.

10/10 Excellent

diana

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Very beautiful and clean Staff was amazing
Séjour de 1 nuit en mars 2024
Réponse de Hard Rock Team le 25 mars 2024
Thank you so much for the great review! We’re glad you enjoyed your stay and look forward to the opportunity to serve you again in the future!

10/10 Excellent

Leanne

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Always a pleasure staying at the hard rock 🌹
Séjour de 2 nuits en mars 2024
Réponse de Hard Rock Team le 25 mars 2024
Thank you so much for the great review! We’re glad you enjoyed your stay and look forward to the opportunity to serve you again in the future!

8/10 Bien

Lee

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Overall a nice hotel. My shower handle was loose and didn’t work well, but otherwise nice. They thought of everything, however mini bar and drinks in the room were crazy expensive. Pool was nice. Bar was mediocre. I didn’t eat at the restraunt, but heard good things
Séjour de 3 nuits en mars 2024
Réponse de Hard Rock Team le 25 mars 2024
Thank you so much for sharing your feedback! We are glad to hear that your stay was enjoyable, but we understand we can make improvements for next time. Your feedback is valuable to us as we continue improving the guest experience. We look forward to having the opportunity to serve you again on your next visit!

6/10 Satisfaisant

Benjamin Wesley, Yellow Springs

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 3 nuits en mars 2024
Réponse de Hard Rock Team le 23 mars 2024
We are sad to hear you didn't have a 5 star experience with us. Your feedback is valuable to us as we continue improving the guest experience. We hope to have the opportunity to serve you in the future so we may provide you with the rockstar experience you deserve.

2/10 Horrible

Ron

Séjour de 1 nuit en mars 2024
Réponse de Hard Rock Team le 15 avr. 2024
We are sad to hear you didn't have a 5 star experience with us. Your feedback is valuable to us as we continue improving the guest experience. We hope to have the opportunity to serve you in the future so we may provide you with the rockstar experience you deserve.

10/10 Excellent

julie

Voyage en famille, Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great restaurants inside, nice pool and gym
Séjour de 2 nuits en mars 2024
Réponse de Hard Rock Team le 21 mars 2024
Thank you so much for the 5-star review! We’re glad you enjoyed your stay and look forward to the opportunity to serve you again in the future!