- Les points forts : Personnel et service
- Les points faibles : Propreté, infrastructures et conditions de l’établissement, confort de la chambre
The first night we arrived they gave us a room up high on the side of the mountain - we had to walk nearly 15 minutes of steps at a steep incline. When we arrived to the room it was good, but musty smelling. It was apparent that no one had stayed there for some time. Towards the evening we discovered multiple enormous brown spiders appearing over the entire room, in the bathroom, entry way, bedroom, etc. We were able to call them and they moved us to a new room down below, which at first made us feel better and then we discovered a scorpion right after they assured us everything was fine. The staff was very nice and attentive and provided amazing meals, but it is clear that the cleaning should include pest control, especially in an area like a lake with lots of nature around. It was incredibly difficult to fully relax or sleep peacefully after that first night since we were constantly paranoid about what we would find in the room, and for the price you pay it isn't worth it if this is a common experience with guests.