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Avis sur Knights Inn San Antonio near Frost Bank Center

2 out of 5
Knights Inn San Antonio near Frost Bank Center
4039 E Houston St, San Antonio, TX

Avis

5,4
Note des voyageurs de 10 (Excellent), d’après 154 avis sur 1004." "
Note des voyageurs de 8 (Bien), d’après 194 avis sur 1004." "
Note des voyageurs de 6 (Satisfaisant), d’après 160 avis sur 1004." "
Note des voyageurs de 4 (Médiocre), d’après 142 avis sur 1004." "
Note des voyageurs de 2 (Horrible), d’après 354 avis sur 1004." "

5,2/10

Propreté

6,2/10

Personnel et service

5,0/10

Équipements

5,0/10

Infrastructures et conditions de l’hébergement

4,8/10

Écoresponsabilité

Avis

8/10 Bien

MOCELLIN

Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Hôtel sympa près du centre
Très belle chambre, avec vue sur piscine mais aussi autoroute. Dommage que le petit dej n ait pas eu de pankakes comme nous avons dans tous nos hôtels depuis le début de notre voyage.
Séjour de 2 nuits en juillet 2018
Réponse de Brandy le 31 juil. 2018
Nous vous remercions de vos commentaires et nous sommes heureux d'apprendre que vous avez apprécié votre séjour parmi nous. Nous sommes désolés d'apprendre que vous n'étiez pas heureux avec nos options de petit-déjeuner. Nous espérons que vous continuerez à profiter de votre voyage et à avoir un bon retour à la maison. Merci une fois de plus.

8/10 Bien

Nicole

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Très bien
Pour dormir seulement
Réponse de Brandy le 25 mars 2018
We’re sorry you were unhappy - we’ll work hard to fix the issue you experienced. Thanks for letting us know.

2/10 Horrible

Voyageur vérifié

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Avis chambre
Draps sales à notre arrivée Une souris morte dans la chambre Moquette sale Odeur de cigarettes froides Petit dej café gâteaux c est tout Mais proche du stade
Séjour de 2 nuits en décembre 2017
Réponse de Brandy le 5 janv. 2018
Merci de nous en avoir informé. Nous allons travailler dur avec notre personnel pour s'assurer que chaque client a la meilleure expérience sur notre propriété. Nous espérons que vous avez eu un bon retour à la maison. Merci une fois de plus.

10/10 Excellent

Adrieanna

Les points forts : Infrastructures et conditions de l’hébergement
Great love it
Séjour de 1 nuit en mars 2024
Réponse de Sophia CSR le 25 mars 2024
Dear Guest,Thank you for taking the time to share your wonderful rating. We value your business and appreciate you choosing us. Our Team hopes to have the chance to serve you again on your next visit.

4/10 Médiocre

Ida

Service is as good but there were 2 roaches 2 my bed and tiny ones in bathroom
Séjour de 1 nuit en mars 2024
Réponse de Sophia CSR le 20 mars 2024
Dear Guest,We are sad to see you unhappy. On behalf of our entire team, I would like to apologize for the inconvenience you faced regarding the roaches. We will surely forward your valuable feedback to our team for improvements. Our Team hopes to serve you better next time. Please give us another chance to improve our services.

4/10 Médiocre

Daniel

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Just the rom was very dirty and I need go back to the desks asking for other rom clean
Séjour de 1 nuit en mars 2024
Réponse de Sophia CSR le 20 mars 2024
Dear Guest,We regret that you had an unpleasant experience at our property. Our Team never wants our guests to have a bad experience. I assure you that we will take appropriate measures to improve the areas you found unsatisfactory. And we will surely forward your valuable feedback to our team for improvements. We hope to serve you better next time.

2/10 Horrible

Carol

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mars 2024
Réponse de Sophia CSR le 20 mars 2024
Dear Guest,We are sad to see this rating and would love to know more about your experience. So, we can make the required changes and improvements. Our Team hopes to earn your business on future travels so that you can see our continuous improvement. We hope to serve you better next time.

6/10 Satisfaisant

Janet

Voyage en groupe
Les points forts : Personnel et service
For the price is ok…clean
Séjour de 1 nuit en mars 2024
Réponse de Sophia CSR le 20 mars 2024
Dear Guest,We appreciate the 3-star rating of your stay. However, our goal is to make our guests 100% satisfied. Therefore, we welcome your ideas and suggestions for your future stay. We would love to host you again.

8/10 Bien

Randy

Les points forts : Propreté, personnel et service, équipements
The hotel was a great value but also being used by prostitutes conducting business at the hotel
Séjour de 1 nuit en février 2024
Réponse de Sophia CSR le 2 mars 2024
Dear Guest,It is heartwarming to see such a wonderful rating. We truly appreciate you taking the time to rate your experience. We hope you will come back to see us again on your next trip to the area!

2/10 Horrible

TESSA

Voyage d’affaires
Les points faibles : Personnel et service, équipements, infrastructures et conditions de l’hébergement
Towels were completely stained, there was burn holes in the comforter. One light was completely out. Another one was flickering. Had to pay a deposit that was more than the cost of the room. Room was dirty & gross. Everything was stained & smelly. The carpet looks like it came out of a 1960 horror movie. I’ve traveled all over as a travel nurse & this was the worse experience & worse room I’ve ever saw!!!
Séjour de 1 nuit en février 2024
Réponse de Sophia CSR le 29 févr. 2024
Dear Guest,Thank you for sharing your feedback about your stay with us! We sincerely apologize for your subpar experience at our property. This is generally not what our guests experience with us and we hope you give us a chance to make it better for you. This issue has been taken up with our management and we are taking committed steps to rectify it and ensure this does not happen again.

4/10 Médiocre

Israel

Voyage en famille avec de jeunes enfants, Voyage en famille
Les points forts : Équipements
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
No recomendada
Séjour de 1 nuit en février 2024
Réponse de Sophia CSR le 26 févr. 2024
Dear Guest,Thank you for choosing us for your recent stay. We apologize for the inconvenience faced by you. Kindly let me know about your disappointments in more detail to serve you a better stay next time.

8/10 Bien

Ricardo

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Clean and affordable
Séjour de 1 nuit en février 2024
Réponse de Sophia CSR le 26 févr. 2024
Dear Guest,Appreciate your rating and review. We will always ensure that we keep delighting you with our facilities and services. And we will surely forward your valuable feedback to our team for improvements. Our team is looking forward to hosting you again soon!

6/10 Satisfaisant

Janette

Les points faibles : Infrastructures et conditions de l’hébergement
Séjour de 1 nuit en février 2024
Réponse de Sophia CSR le 21 févr. 2024
Dear Guest,We appreciate your business and your time for rating your stay. If you wish, you can share your experience in detail and let us know about the pros and cons. We welcome our guest's feedback, both positive and negative, to improve our services.

2/10 Horrible

Angeles

Les points forts : Propreté
Séjour de 1 nuit en février 2024
Réponse de Sophia CSR le 21 févr. 2024
Dear Guest,We are sad to see this 1-star rating. We never want our guests to have such a kind of experience. I request you to kindly share your issues in detail and give us another chance to improve our services.

4/10 Médiocre

villarreal

Voyage en famille
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Very old the bed and
Séjour de 1 nuit en février 2024
Réponse de Sophia CSR le 19 févr. 2024
Dear Guest,Thank you for taking the time to share your feedback regarding your experience. We apologize for the inconvenience faced by you. We have spoken to the concerned person, and we wish to serve you better the next time. We will always ensure that we keep delighting you with our facilities and services.

10/10 Excellent

Norma

Voyage en famille
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Been there many times great stay
Séjour de 2 nuits en février 2024
Réponse de Sophia CSR le 12 févr. 2024
Dear Guest,A hearty thanks for your rating. We are feeling blessed to have you as our guest and value your business for choosing us. Our team assures you the best of our services at all times.

8/10 Bien

Rae

Séjour de 1 nuit en février 2024
Réponse de Sophia CSR le 12 févr. 2024
Dear Guest,Guest satisfaction is our number one objective, we really appreciate your wonderful rating. Our Team hopes to have the chance to serve you again on your next visit.

4/10 Médiocre

Domenico

Séjour de 1 nuit en janvier 2024
Réponse de Sophia CSR le 29 janv. 2024
Dear Guest,We are sad to see this rating and would love to know more about your experience. So, we can make the required changes and improvements. Our Team hopes to earn your business on future travels so that you can see our continuous improvement. We hope to serve you better next time.

10/10 Excellent

Deborah

Les points forts : Propreté et infrastructures et conditions de l’hébergement
Roaches
Réponse de Sophia CSR le 29 janv. 2024
Dear Guest,A hearty thanks for your rating. We are feeling blessed to have you as our guest and value your business for choosing us. However, I would like to apologize for the inconvenience you faced regarding the roaches. We will surely forward your valuable feedback to our team for improvements. Our Team hopes to serve you better next time. Please give us another chance to improve our services.

10/10 Excellent

Tyneichau

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Clean and safe
Séjour de 1 nuit en janvier 2024
Réponse de Sophia CSR le 25 janv. 2024
Dear Guest,Thank you for taking the time to share your wonderful rating. We value your business and appreciate you choosing us. Our Team hopes to have the chance to serve you again on your next visit.

2/10 Horrible

Jose

Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The room we stayed in was just plane and simple disgusting and was roach infested
Séjour de 2 nuits en décembre 2023
Réponse de Sophia CSR le 11 janv. 2024
Dear Guest,We are sad to see you unhappy. On behalf of our entire team, I would like to apologize for the inconvenience you faced regarding the roaches. We will surely forward your valuable feedback to our team for improvements. Our Team hopes to serve you better next time. Please give us another chance to improve our services.

2/10 Horrible

Ronald

Les points faibles : Personnel et service et infrastructures et conditions de l’hébergement
Total flophouse. desk clerk treated me like a criminal. room smelled like old cigarettes. door was loose, secondary lock broken. I woke up at 2, people upstairs had door wide open, lights on, walking around. 34 degrees outside. weird. I checked out and hit the road.
Séjour de 1 nuit en décembre 2023
Réponse de Brandy le 30 déc. 2023
We appreciate your feedback. We will look into the issue you mentioned with our front desk in regards to your treatment while checking in. We would like to inform you that we are a safe property and we do not stop people from leaving their room or checking in to their rooms as you choose to checkout without any complaints to the front desk personal during your 12 hour stay in the room. We hope that you have a safe trip back home. Thank you once again.

10/10 Excellent

Kenneth

Les points forts : Propreté
Séjour de 1 nuit en décembre 2023
Réponse de Sophia CSR le 2 janv. 2024
Dear Guest,Thank you for your 5-star rating. We are feeling blessed to have you as our guest. It's our passion to provide our customers with exceptional refuge and service. See you soon!

2/10 Horrible

Amanna

Voyage en famille
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Non smoking rooms had bed covers with smoking holes , microwave looked like it had mold in the bottom of it .. Room 129. 107. 137 has a roach infestation BAD. MANAGER of property refuse to give DEPOSIT back and refuse to give her name or corporates number . Threathen to call the police because she was being questioned about the deposit ... Also she was discriminating against people who were being dropped off to their rooms. For example 3 people in a car dropping off 1 person to their room . Knowing 3 people can fit to a room .. Says it on their website.. She was just giving people a HARD time
Séjour de 6 nuits en décembre 2023
Réponse de chelly le 30 déc. 2023
Hello, thank you for your feedback.Upon closer inspection, your brother didnt receive the deposit because we kept telling your party to check out; so the deposit was kept.You're also on DNR so management doesn't want you back on the property, thank you.

2/10 Horrible

Terence

Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Is that a baby smoking a cigarette?
This place is straight up dive hotel. The floor was a mess. So.e lightbulbs were missing. The neighbors cable ran through my room lol. But hey, it suited my needs for the night.
Séjour de 1 nuit en décembre 2023
Réponse de Sophia CSR le 2 janv. 2024
Dear Guest,It is disheartening to hear about your experience. Please accept our apologies for the issues you encountered. We will speak with our team to ensure that similar incidents will be prevented in the future. Our Team hopes you will give us another opportunity to provide you with a better stay.

2/10 Horrible

Jacquelyn

Voyage en famille
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
CHANGE EVERYTHING
The linen is OLD they have roaches & homeless people hanging out I had to watch my car hourly
Séjour de 1 nuit en décembre 2023
Réponse de Sophia CSR le 26 déc. 2023
Dear Guest,We apologize for the inconvenience you faced and will surely forward your valuable feedback to our team for improvements. We will investigate this issue and will take the required measures. Our Team hopes to serve you better in the future.

8/10 Bien

CARLOS EDUARDO

Voyage en couple
Les points forts : Personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement
Séjour de 2 nuits en décembre 2023
Réponse de Sophia CSR le 18 déc. 2023
Dear Guest,I wanted to say thanks for your recent stay here at our hotel! We are happy to see this positive rating. Our team continuously strives to exceed your expectations and looks forward to you in the future.

2/10 Horrible

samuel

Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Roach motel trap house. Avoid at all costs
Séjour de 2 nuits en décembre 2023
Réponse de Brandy le 18 déc. 2023
We appreciate your feedback, though we do find it alarming when at the time of check out and asked how your stay was, this was not mentioned nor through the days you stayed as our staff would have immediately addressed the issue. We do hope that you have a safe trip home and wonderful holidays.

10/10 Excellent

Isaac Abisai

Séjour de 2 nuits en décembre 2023
Réponse de Sophia CSR le 19 déc. 2023
Dear Guest,Thank you for an excellent 5-star rating. We are glad that you had a nice stay with us and always welcome our guest's ideas and suggestions. We would love to host you again.

2/10 Horrible

roxana

Voyage en famille
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
After booking on expedia the person checking in demanded a 100 CASH deposit when refusing i told him use my card he told me to go to the atm this place is a scam and more of a rental by the hr not an overnight stay for family
Réponse de Sophia CSR le 24 déc. 2023
Dear Guest,We are distressed to see you unhappy and never want our guests to go back like this with an unpleasant experience. We are actively investigating your feedback with our management for prompt action. I hope this will not be your last impression of us and hope that you will reconsider staying with us in the future.

2/10 Horrible

Kaitlynn

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Avoid this place!
Dirty place, could hear thing running in the walls. It smelled like smoke even in a non smoking room, when we go there to check in they didn’t have the room we reserved online so they tried to give us two doubles instead of the king we paid for and then because the original room wasn’t available and he had to find something else he charged us another $40 that would be “returned” in a week. It was cold late and I was pregnant and tired we decided to just take the room. We go to the room and it’s supposed to be a non smoking but it wreaks of smoke and it’s dingy there’s bugs smashed in the walls as if someone killed them and just left them and not that I would want to but I couldn’t have even taken a shower because the part to turn the shower on was completely broken
Séjour de 1 nuit en décembre 2023
Réponse de Sophia CSR le 16 déc. 2023
Dear Guest,It is disheartening to hear about your experience. Please accept our apologies for the issues you encountered. We will speak with our team to ensure that similar incidents will be prevented in the future. Our Team hopes you will give us another opportunity to provide you with a better stay.

10/10 Excellent

Ashley

Séjour de 1 nuit en novembre 2023
Réponse de Sophia CSR le 16 déc. 2023
Dear Guest,A hearty thanks for your rating. We are feeling blessed to have you as our guest and value your business for choosing us. Our team assures you the best of our services at all times.

2/10 Horrible

lydia

Voyage en famille
Les points faibles : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Séjour de 1 nuit en décembre 2023
Réponse de Sophia CSR le 16 déc. 2023
Dear Guest,We are sad to see this rating and would love to know more about your experience. So, we can make the required changes and improvements. Our Team hopes to earn your business on future travels so that you can see our continuous improvement. We hope to serve you better next time.

4/10 Médiocre

Nick

Les points forts : Personnel et service
Les points faibles : Propreté
Séjour de 3 nuits en décembre 2023
Réponse de Sophia CSR le 14 déc. 2023
Dear Guest,We are sad to see this rating and would love to know more about your experience. So, we can make the required changes and improvements. Our Team hopes to earn your business on future travels so that you can see our continuous improvement. We hope to serve you better next time.

2/10 Horrible

Maria

Voyage d’affaires
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Not recommended 🙅‍♀️
Not recommended. Pay the extra money to stay elsewhere. Check in was a hassle, the room was leaking water per my employee, and he just was not comfortable what so ever. I should have known, but tried to give them the benefit of doubt.
Séjour de 2 nuits en décembre 2023
Réponse de Sophia CSR le 9 déc. 2023
Dear Guest.We are truly sorry for your recent experience with our hotel. The conditions and service that you describe are not typical, however, we will be reviewing these comments with our team to research the matter further. We hope to have the chance to serve you again on your next visit.

2/10 Horrible

Pika

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 5 nuits en novembre 2023
Réponse de Sophia CSR le 6 déc. 2023
Dear Guest,We are sad to see this rating and would love to know more about your experience. So, we can make the required changes and improvements. Our Team hopes to earn your business on future travels so that you can see our continuous improvement. We hope to serve you better next time.

2/10 Horrible

Jarid

Séjour de 1 nuit en décembre 2023
Réponse de Sophia CSR le 6 déc. 2023
Dear Guest,It is disheartening to see your rating. We would be incredibly grateful if you could take a couple of minutes to write your detailed review. So we can investigate your feedback with our management for prompt action. I hope this will not be your last impression of us and hope that you will reconsider staying with us in the future.

10/10 Excellent

Tyneichau

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Good
Séjour de 1 nuit en novembre 2023
Réponse de Sophia CSR le 30 nov. 2023
Dear Guest,It is heartwarming to see such a wonderful rating. We truly appreciate you taking the time to rate your experience. We hope you will come back to see us again on your next trip to the area!

8/10 Bien

EDUARDO

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Adecuado para nustro proposito: compras para navidad.
Séjour de 1 nuit en novembre 2023
Réponse de Sophia CSR le 30 nov. 2023
Dear Guest,A hearty thanks for your rating. We are feeling blessed to have you as our guest and value your business for choosing us. Our team assures you the best of our services at all times.

10/10 Excellent

Stephener

Voyage en groupe
I like it real quiet and pretty safe place the curtains need changing but it was nice the staff was.polite
Séjour de 2 nuits en novembre 2023
Réponse de Sophia CSR le 28 nov. 2023
Dear Guest,Thank you for taking the time to share your wonderful rating. We value your business and appreciate you choosing us. Our Team hopes to have the chance to serve you again on your next visit.

4/10 Médiocre

Katie

Voyage en couple
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
I paid for a non smoking room for the reason that I get major headaches with the cigarette smell but my room wreaked of cigarette and the blankets had burned cigarette marks.
Séjour de 1 nuit en novembre 2023
Réponse de Sophia CSR le 28 nov. 2023
Dear Guest,It is disheartening to hear about your experience. Please accept our apologies for the issues you encountered. We will speak with our team to ensure that similar incidents will be prevented in the future. Our Team hopes you will give us another opportunity to provide you with a better stay.

8/10 Bien

ANDREA

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
the garden . the view around. nice ...
Séjour de 1 nuit en novembre 2023
Réponse de Sophia CSR le 28 nov. 2023
Dear Guest,A hearty thanks for your rating. We are feeling blessed to have you as our guest and value your business for choosing us. Our team assures you the best of our services at all times.

4/10 Médiocre

Crystal

Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
The area was not good. The safety latch on the door was broken. There was a gap between the door and frame and you could see daylight.
Séjour de 1 nuit en novembre 2023
Réponse de Sophia CSR le 27 nov. 2023
Dear Guest,On behalf of our entire team, I would like to apologize for not exceeding your expectations. I assure you that we will take appropriate measures to improve the areas you found unsatisfactory. And we will surely forward your valuable feedback to our team for improvements. We hope to serve you better next time.

2/10 Horrible

Voyageur vérifié

Voyage d’affaires
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Not wut it used to be
Front desk are very very rude and disrespectful the rooms are raggedy run down and full of roaches
Séjour de 4 nuits en novembre 2023
Réponse de Sophia CSR le 18 nov. 2023
Dear Guest,We truly regret the inconvenience caused by these issue. We are actively investigating your feedback with our management. We never want our guests to have such kind of experience. Please give us another chance to improve our services. I hope that you will consider staying with us again.

2/10 Horrible

Jesus

Séjour de 1 nuit en novembre 2023
Réponse de Sophia CSR le 9 déc. 2023
Dear Guest,We are sad to see this rating and would love to know more about your experience. So, we can make the required changes and improvements. Our Team hopes to earn your business on future travels so that you can see our continuous improvement. We hope to serve you better next time.

2/10 Horrible

Voyageur vérifié

Voyage d’affaires
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Project motel
Room was trashy. Everything is out dated. Door has a timer alarm if stayed open. Room smelled smokey but supposed to be non-smoking room. Not worth the money. I decided not to sleep there. Room was cheap! So I guess you get what you pay for. Check on and out front desk girl was nice. Everything else sucked.
Séjour de 1 nuit en novembre 2023
Réponse de Sophia CSR le 16 nov. 2023
Dear Guest,We are very sorry to hear about the inconvenience caused by these issues, and we did not meet your expectations. Please note that your concerns have been passed on to our housekeeping team for improvement and will hope you give us another chance to improve our services. Our team is looking forward to hosting you again soon!

4/10 Médiocre

Arnitra

Voyage d’affaires
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
This is what a had to put up with… this is the absolute worst place on earth.. I will never ever stay here again in life and if anybody is smart they would run… the old lady housekeeper goes in your room and help herself to your belongings and the
Séjour de 1 nuit en novembre 2023
Réponse de Sophia CSR le 9 nov. 2023
Dear Guest,We are very sorry to hear about the inconvenience caused by these issues, and we did not meet your expectations. Please note that your concerns have been passed on to our housekeeping team for improvement and will hope you give us another chance to improve our services. Our team is looking forward to hosting you again soon!

8/10 Bien

Rhianna

Séjour de 1 nuit en novembre 2023
Réponse de Sophia CSR le 9 nov. 2023
Dear Guest,We appreciate the 8-star rating of your stay. However, our goal is to make our guests 100% satisfied. Therefore, we welcome your ideas and suggestions for your future stay. We would love to host you again.

8/10 Bien

Desiree

Séjour de 1 nuit en novembre 2023
Réponse de Sophia CSR le 9 nov. 2023
Dear Guest,It is heartwarming to see such a wonderful rating. We truly appreciate you taking the time to rate your experience. We hope you will come back to see us again on your next trip to the area!

4/10 Médiocre

Oscar Hugo

Voyage en couple
Les points faibles : Propreté et équipements
Cucarachas en el baño y olor a marihuana dentro de la habitación
Séjour de 1 nuit en novembre 2023
Réponse de Sophia CSR le 8 nov. 2023
Dear Guest,It is disheartening to hear about your experience. Please accept our apologies for the issues you encountered. We will speak with our team to ensure that similar incidents will be prevented in the future. Our Team hopes you will give us another opportunity to provide you with a better stay.