THIS Embassy has a snotty front desk girl that works day shift. She wasn't only rude, but she also lied to us 3 times! When I asked the individual the day before (as always) she said she never heard of that, but it would be up to the front desk clerk the next day. The next morning, we wanted to make sure there wouldn't be an issue. It was, as it always is a Wednesday. We have family there, so we fly back and forth 2-3 times a year, so this wasn't out first rodeo. So, I go downstairs to extend the room until 6pm and guess who is standing there. I ignored her comments the previous day, then asked about it again. She told me directly they were fully booked, and needed the room at checkout, with no exceptions. That trip was actually not a social one, as we went there this time to help my father-in-law with a legal matter. I typed up some documents for him and asked my wife to go down and see if I could send to the hotel printer. She said "that girl" at the front desk was a little annoyed at the question, but said we needed to go down into the business center to print anything. I have stayed at this exact property for years by now and have printed several documents over that time. However, we gathered our things up, went downstairs to the BC, and when she saw the 2 of us get out of the elevator, so vanished. When she finally did appear, she said the internet was down, and we would need to go somewhere else. I called the hotel at 9pm, asked what the occupancy was, it was 35%!!!!!!
