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Avis sur Quality Inn Central Roseburg

2.5 out of 5
Quality Inn Central Roseburg
427 Nw Garden Valley Blvd, Roseburg, OR

Avis

7,6

Bien

Note des voyageurs de 10 (Excellent), d’après 160 avis sur 537." "
Note des voyageurs de 8 (Bien), d’après 203 avis sur 537." "
Note des voyageurs de 6 (Satisfaisant), d’après 95 avis sur 537." "
Note des voyageurs de 4 (Médiocre), d’après 42 avis sur 537." "
Note des voyageurs de 2 (Horrible), d’après 37 avis sur 537." "

7,8/10

Propreté

8,4/10

Personnel et service

7,2/10

Équipements

7,4/10

Infrastructures et conditions de l’hébergement

7,6/10

Écoresponsabilité

Avis

10/10 Excellent

Louise

Voyage en famille
Les points forts : Personnel et service
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Room was fine, beds were hard. Outside areas are really dirty - sidewalks and handrails. Staff is very pleasant. Breakfast was the standard fare for hotel breakfasts.
Séjour de 1 nuit en avril 2024

8/10 Bien

Andrew T

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Easy access parking is good
Séjour de 2 nuits en janvier 2024

8/10 Bien

Andrew T

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Good front desk service tV remote batteries were dead. Room window lock was broken - should be fixed
Séjour de 1 nuit en mars 2024

10/10 Excellent

Al

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Good value. Clean and quiet
Séjour de 1 nuit en février 2024
Réponse de FDS le 14 févr. 2024
Dear Al , Thank you for the feedback .We look forward to your future stays with us hear at the Quality Inn .

10/10 Excellent

Michael

Voyage en famille
Very Clean
Séjour de 1 nuit en janvier 2024
Réponse de FDS le 14 févr. 2024
Michael , Thank you for your feedback , We look forward to your future stays with us here at the Quality Inn .

10/10 Excellent

Patrick

Voyage en famille, Voyage avec des animaux de compagnie
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
very roomy and staff was very nice
Séjour de 1 nuit en janvier 2024
Réponse de FDS le 14 févr. 2024
Dear Patrick ,We appreciate your feedback and look forward to your future stays with us here at the Quality Inn in roseburg OR

6/10 Satisfaisant

Wendi

Voyage en couple
Les points faibles : Personnel et service
When we arrived just after 3 pm there was no one at the front desk. The sign said should be back in 5 mins and if not call the hotel's number. I waited over 5 mins then called the hotel's number and received a voice mail. I walked around to the kitchen area and called for someone, no answer. I looked around outside and unable to see any staff. Repeated this process two more times and emailed the hotel. I finally honked my horn very loud two different times before a staff came from the lower part of the parking lot and was vaping as they came to the office about a half hour later after I arrived. They stated they were the only staff and was fixing a leak in the laundry room. Finally checked in about a half hour after I arrived. The room was fine but will not stay again.
Séjour de 1 nuit en janvier 2024
Réponse de FDS le 14 févr. 2024
Dear wendi , I am very sorry for the inconvenience and we appreciate your feedback

10/10 Excellent

Chris

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Nice clean room for the price. Staff is very friendly and helpful.
Séjour de 1 nuit en janvier 2024
Réponse de FDS le 21 janv. 2024
Dear Chris ,Thank you for your feedback we greatly appreciate it and look forward to your future stays with us here at the Quality Inn Central in Roseburg Oregon .

8/10 Bien

Levi

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Good location, affordable, good breakfast options. Only the garbage by the pool in bushes Cigarette butts litter the parking lot.
Séjour de 2 nuits en janvier 2024
Réponse de FDS le 21 janv. 2024
Dear Levi ,Thank you and we appreciate your feedback and this is a non smoking property so there should not be any cigarette butts on property unfortunately we aren't able to catch everyone when they break the rules so we do apologize for that and the trash as well it looks like a guest through trash out of there vehicle rather then walking it to trash can . We will keep doing our best to keep property clean so that hopefully in the future it doesn't keep happening .We look forward to your future stays with us here at the Quality Inn Central in Roseburg Oregon

6/10 Satisfaisant

Maureen

Les points forts : Propreté et personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement
Smiling staff at the Inn
The included breakfast was very good! The bathroom .. especially the bathtub needed an update. The staff are so friendly and helpful. The driving approach to the motel is tricky .. at least for us. We had to go back onto freeway and then immediately get off to approach the property.
Séjour de 1 nuit en décembre 2023
Réponse de FDS le 10 janv. 2024
Dear Maureen , Thank you for your feed back , and we look forward to your future stays with us here at the Quality Inn

8/10 Bien

Robert

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Although it felt a little like a traditional motel, the property was extremely well lit and felt safe. They also welcomed pets and the staff were all friendly.
Séjour de 1 nuit en décembre 2023
Réponse de Front desk le 3 janv. 2024
Dear Robert , Thank you for your feedback and we loo forward to your future stays with us here at the Quality Inn

10/10 Excellent

Jim

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en décembre 2023
Réponse de FDS le 3 janv. 2024
Dear Jim , Thank you for your feedback and we look forward to your future stays with us here at the Quality Inn .

2/10 Horrible

Roger

Les points faibles : Personnel et service et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en décembre 2023
Réponse de FDS le 3 janv. 2024
Dear Roger , Thank you for your feedback and we look forward to your future stays with us here at the Quality Inn .

8/10 Bien

michael

Les points forts : Propreté et personnel et service
Séjour de 1 nuit en décembre 2023
Réponse de FDS le 20 déc. 2023
DEAR MICHAEL , WE LOOK FORWARD TO YOUR FUTURE STAYS WITH US HERE AT THE QUALITY INN IN ROSEBURG OREGON.

6/10 Satisfaisant

Robert

Séjour de 1 nuit en novembre 2023
Réponse de FDS le 20 déc. 2023
DEAR ROBERT ,WE LOOK FORWARD TO YOUR FUTURE STAYS WITH US HERE AT THE QUALITY INN IN ROSEBURG OREGON .

6/10 Satisfaisant

Tenzin

Les points forts : Personnel et service
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Awful smell, creaky bed, stale breakfast but great customers service
Séjour de 1 nuit en novembre 2023
Réponse de FDS le 3 déc. 2023
We are very sorry to hear your stay with us wasn't pleasant .For future stays if you are unhappy with your room please do not hesitate to let the the front desk know that way we are aware and able to make the necessary changes so your stay with us can be a positive experience .thank you so much for your feedback

6/10 Satisfaisant

Janet

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
the place was nice the room was big and clean. the only bad thing was being forced to pay a $150 damage deposit when we booked and already paid for the room threw Expedia before we traveled there so we couldn't do some things we had planned to do in town because that money was tied up by the hotel ridicules damage deposit.
Séjour de 1 nuit en novembre 2023
Réponse de FDS le 3 déc. 2023
Dear Janet , Thank you for your feedback and we look forward to your future stays with us .

4/10 Médiocre

Krishna

Voyage en famille
Les points forts : Personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement
Bathrooms equipment is broken. Old property Good breakfast
Séjour de 1 nuit en novembre 2023
Réponse de FDS le 3 déc. 2023
Thank you so much for your feedback

8/10 Bien

ian, Surrey

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Convenient great location
Séjour de 1 nuit en novembre 2023
Réponse de FDS le 26 nov. 2023
Dear Ian , Thank you for your feed back and we look forward to your future stays with us here at the Quality Inn .

10/10 Excellent

Barbara

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
My stay at the Garden Valley Quality Inn was exactly what I expected. The sraff was friendly, prompt and helpful. The property was very clean, quiet, and located right off I-5, central to everything in Roseburg. I will stay there again.
Séjour de 1 nuit en novembre 2023
Réponse de FDS le 16 nov. 2023
Dear Barbara ,We are so pleased that you enjoyed your stay , and we look forward to your future stays with us here at the Quality Inn.

10/10 Excellent

Jeff

Séjour de 1 nuit en novembre 2023
Réponse de FDS le 11 nov. 2023
Dear Jeff ,We look forward to your future stays with us here at the Quality Inn

6/10 Satisfaisant

Chris

Voyage en couple
Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
There was some kind of sticky stuff on the sheets. Also, no washcloths provided and hand towel was so thin, it was almost transparent.
Séjour de 1 nuit en novembre 2023
Réponse de FDS le 8 nov. 2023
Thank you for your feedback

10/10 Excellent

Diane

Voyage en couple
Nice clean motel
Séjour de 1 nuit en octobre 2023
Réponse de FDS le 4 nov. 2023
Dear Diane ,We appreciate your feedback and we are so pleased to hear that your stay with us was enjoyable .We look forward to your future stays with us here at the Quality Inn .

10/10 Excellent

TERESA

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
nice gem
Front desk were friendly and accommodating, breakfast area was well stocked and clean.
Séjour de 2 nuits en octobre 2023
Réponse de FDS le 29 oct. 2023
Teresa , Thank you for your feedback .We are so happy to hear your stay with us was pleasant .We look forward to your future stays with us here at the Quality Inn .

10/10 Excellent

Elizabeth, Mercer Island

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Stayed one night before the solar eclipse event and drive through to the Crater Lake National Park. Found Quality Inn very clean with friendly staff. Full breakfast included were amazing quality, with eggs, bacon, waffles, hashbrown, yogurt, juice, coffee... not just pastries. Highly recommend if you're staying in the Roseburg area or visiting the Crater Lake National Park.
Séjour de 1 nuit en octobre 2023
Réponse de FDS le 21 oct. 2023
Elizabeth ,We are so happy to hear that your stay with us was Quality .We lookward forward to your future stays with us .

4/10 Médiocre

Amy

Voyage en famille, Voyage avec des animaux de compagnie
Les points forts : Personnel et service
Les points faibles : Propreté et équipements
Can’t believe that this place was rated highly by other guests. There was the smell of mildew in the bathroom; the room was stuffy; furniture worn; light that didn’t work…
Séjour de 2 nuits en octobre 2023
Réponse de FDS le 18 oct. 2023
Dear Amy , Thank you for your feedback

8/10 Bien

Sheree

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en octobre 2023
Réponse de FDS le 18 oct. 2023
Dear Sheree , Thank you for your deed back .

6/10 Satisfaisant

Tiffany

Les points faibles : Propreté
The room stunk, there was hair on the floor and in the shower. Not very clean for the price.
Séjour de 1 nuit en octobre 2023
Réponse de FDS le 15 oct. 2023
Dear Tiffany ,Thank you for your feedback.

10/10 Excellent

Ute

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Die Expedia Buchung lag der Rezeption bei Ankunft leider nicht vor. Die Dame von der Rezeption hat dann lange mit Expedia telefoniert um uns zu helfen. Sie hat sich wirklich für uns engagiert und es hat einige Zeit gedauert, bis Expedia in der Lage war, eine Email an die Rezeption zu senden und diese dann auch ankam. Also ein dickes Lob für die Dame an der Rezeption. Das Zimmer was wir gebucht hatten, war sauber und lag im hinteren Bereich. Einrichtung war o.k.. Frühstück konnte in einem Bereich neben der Rezeption eingenommen werden. Für uns war es ausreichend. Wir würden hier wieder übernachten.
Réponse de FDS le 15 oct. 2023
Dear ute, We are so Glad that you enjoyed your stay here at the Quality Inn and that our staff was able to help you so efficiently wee look forward to your future stays with us

6/10 Satisfaisant

Gary, Seattle

Les points forts : Personnel et service
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Cozy hotel, but needs more TLC. The knob from the ac came off when turned on. I guess no one reported it, the break was worn which seemed like no one cared to fix it. There was mold in the shower tiles, and the on the shower seat and legs.
Séjour de 1 nuit en octobre 2023
Réponse de FDS le 11 oct. 2023
Thank you for your feedback

4/10 Médiocre

Andrea, chino

Les points faibles : Infrastructures et conditions de l’hébergement
Séjour de 3 nuits en octobre 2023
Réponse de FDS le 11 oct. 2023
Thank you for your feedback

4/10 Médiocre

Elizabeth

Voyage en groupe, Voyage d’affaires
The bathroom smelled of urine like it was seeped into the floor. Capet was filthy and stained and out of 3 lamps in the room only 1 worked for a burnt out bulb or no bulb at all
Séjour de 1 nuit en septembre 2023
Réponse de FDS le 27 sept. 2023
Dear elizabeth , Thank you for your feedback

8/10 Bien

GEORGE

Voyage en couple
Les points forts : Propreté, personnel et service, équipements
My chief complaint is electrical outlets are few and one electrical outlet did not function. I had a sleep machine and I had to pull away furniture to find an outlet. I wish hotels would modernize to the electronic world The gal at the registration was very pleasant but very busy. Short on help.
Séjour de 1 nuit en septembre 2023
Réponse de FDS le 21 sept. 2023
Deare George , Thank you for your feedback It is Greatly appreciated .Your suggestions are very good and will be taken into consideration .We look forward to your future stays with us here at the Quality Inn .

10/10 Excellent

frank

Séjour de 1 nuit en septembre 2023
Réponse de FDS le 21 sept. 2023
Dear Frank , Thank you for your feedback , we look forward to your future stays with us here at the Quality Inn .

10/10 Excellent

Martha

Séjour de 1 nuit en septembre 2023
Réponse de FDS le 21 sept. 2023
Dear Martha , Thank you for your feedback , we look forward to your future stays with us here at the Quality Inn .

8/10 Bien

Jeannie

Les points forts : Propreté, personnel et service, confort de la chambre
Would stay again if needed to.
Building was older and could use some repairs. Room air conditioner was old and could use a deep cleaning. It worked well which was the most important. The room was clean but the tables didn't look like they had been wiped down. Coffee pot in room was a huge plus. Staff was great!
Séjour de 1 nuit en août 2023
Réponse de FDS le 6 sept. 2023
Dear Jeannie , Thank you for your feedback and we look forward to your future stays with us here at the Quality Inn

10/10 Excellent

Sarah, Springfield

Voyage en famille, Voyage avec des animaux de compagnie
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The staff was exceptional. We have a small dog and they moved us to a nice room we could have him in. Nice shower. Our room was quiet. The pool is clean. I would stay here agai
Séjour de 1 nuit en août 2023
Réponse de FDS le 26 août 2023
Dear Sarah ,Glad to hear your stay with us went well we look forward to your future stays here at the Quality inn

4/10 Médiocre

Don

Voyage d’affaires
Les points faibles : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Séjour de 1 nuit en août 2023
Réponse de FDS le 26 août 2023
We appreciate your feedback

8/10 Bien

Anita

Les points forts : Propreté et personnel et service
Séjour de 2 nuits en août 2023
Réponse de FDS le 23 août 2023
Anita , Thank you for your feedback we look forward t your future stays with us here at the Quality Inn .

10/10 Excellent

Carlo

Séjour de 1 nuit en août 2023
Réponse de FDS le 21 sept. 2023
Dear Carlo ,Thank you for your feedback , we look forward to your future stays with us here at the Quality Inn .

2/10 Horrible

Joseph

Séjour de 1 nuit en août 2023
Réponse de FDS le 21 sept. 2023
Dear Joseph ,Thank you for your feedback , we look forward to your future stays with us here at the Quality Inn .

10/10 Excellent

Diane

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
It was very clean. the pool was perfect
Séjour de 1 nuit en août 2023
Réponse de GM le 17 août 2023
Dear Diane ,Thank you for your feedback and we look forward to your future stays with us here at the Quality Inn .

8/10 Bien

Amirabbas

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en août 2023
Réponse de GM le 17 août 2023
We look forward to your future stays with us here at the Quality Inn .

10/10 Excellent

Elizabeth

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The front desk staff was super friendly, kind and understanding. I appreciated their speedy service and ease of checking in and out. Nice and clean and very affordable. We booked a room really late because our car broke down in Roseburg and the young lady that checked us in was so empathetic. Thank you so much 😊
Séjour de 1 nuit en août 2023
Réponse de GM le 17 août 2023
Dear Elizabeth , Your feedback is greatly appreciated , We look forward to your future stays with us here at the Quality Inn .

6/10 Satisfaisant

jasmine

Voyage en famille
Les points forts : Personnel et service et confort de la chambre
Les points faibles : Propreté
Could be cleaner
The staff was very nice and my son loved the pool. Everything was fine except the cleanliness of the room. The only things clean in it were the bedding and towels. The bathroom had clearly not been cleaned so i bought lysol wipes and did a little cleaning myself. The floors were only swept not mopped. We had black feet just from walking around on them. The towel bar fell off the wall at us just hanging a towel on it. Aside from the cleanliness the hotel was great. Breakfast was decent for a hotel. Location was great. Right next to the freeway so easy to find.
Séjour de 1 nuit en août 2023
Réponse de GM le 17 août 2023
Thank you for your feedback

8/10 Bien

Kin Wang

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
It would be nice if the whole house was a non-smoking place
Séjour de 1 nuit en août 2023
Réponse de KH le 17 août 2023
We are a non smoking Property besides the One designated smoking area , Thank you for your feedback

8/10 Bien

Kelon

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Very nice staff , loved the fact that i could walk to some of the destinations
Séjour de 4 nuits en juillet 2023
Réponse de GM le 17 août 2023
Thank you for your feedback

6/10 Satisfaisant

Voyageur vérifié

Voyage d’affaires
Need more cleaning in the bathroom There was no tea bags or tea with the breakfast. No fruits, bread toaster need replacement burning and wasting toasts. Someone turn on the fire alarm around 5am and woke up all the guests. Could not go back to sleep. Very restless night.
Séjour de 1 nuit en juillet 2023
Réponse de GM le 17 août 2023
Thank you for your feedback

8/10 Bien

Ann

Les points forts : Propreté et personnel et service
Check-in was a bit slow as clerk was on the phone with another customer. No freeze section in the refrigerator. No closed caption on the TV.
Séjour de 1 nuit en juillet 2023
Réponse de GM le 17 août 2023
Thank you for your patience as well as your feed back .

10/10 Excellent

barbara

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The girl that checked me in was very friendly and accompanied my needs
Séjour de 1 nuit en juillet 2023
Réponse de gm le 4 août 2023
Dear Barbara , Thank you for your feedback