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Avis sur La Residenza Dell'Angelo Nuova

La Residenza Dell'Angelo Nuova
Piazza Ponte Sant' Angelo 32, Rome, RM

Avis

7,2

Bien

Note des voyageurs de 10 (Excellent), d’après 16 avis sur 96." "
Note des voyageurs de 8 (Bien), d’après 40 avis sur 96." "
Note des voyageurs de 6 (Satisfaisant), d’après 27 avis sur 96." "
Note des voyageurs de 4 (Médiocre), d’après 11 avis sur 96." "
Note des voyageurs de 2 (Horrible), d’après 2 avis sur 96." "

8,2/10

Propreté

7,2/10

Personnel et service

8,0/10

Équipements

7,4/10

Infrastructures et conditions de l’hébergement

Avis

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
l'emplacemet de l'hotel est idéal, la propeté des cambres parfaites et un personnel très agréable et disponnible pour repondre à nos demandes.
Séjour de 2 nuits en juin 2019
Réponse de mikaela le 22 août 2019
thank you very mouch see you soon Mikaela

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Rome en 2 jours
Idéalement situé pour visiter Rome à pied et en 2 jours seulement!! Suivre les conseils d'Emiliano pour bien manger!!!
Séjour de 2 nuits en septembre 2018
Réponse de mikaela le 30 oct. 2018
grazie moltissimo per il vostro giudizio a presto Mikaela

6/10 Satisfaisant

Anne

Les points faibles : Propreté, personnel et service, confort de la chambre

6/10 Satisfaisant

Michaela, Lausanne

Les points faibles : Confort de la chambre
visite de rome
L'emplacement de l'hôtel pour les visites parfait. Mais... chambres très mal sonorisées, beaucoup de bruits de l'extérieur, à côté d'une route très fréquentée. Joli quartier piétonne tout prêt avec des petits bistros sympa.

8/10 Bien

Saurel, Saint-Etienne

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
L'hôtel idéal pour visiter Rome
Nous avons passé un séjour merveilleux, inoubliable, véritablement. Grandiose. Rome est immortelle éternelle, atemporelle, et nous a totalement subjugués. À. Chaque instant, il faut tourner la tête dans tous les sens pour ne pas rater de merveilles... Pour nous qui aimons énormément Paris, Rome est néanmoins La plus belle ville que nous ayons connus. L'´hôtel est idéalement placé pour visiter Rome. En face du Vatican et du château Saint Ange, à 5 minutes à pieds de la piazza Navona, en plein cœur du centre historique et de la zone piétonne. Nous avons effectué toutes nos visites à pieds, avec notre poussette et bébé dedans !!! Nous y retournerions sans hésiter un instant.

4/10 Médiocre

Sébastien, Amiens

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Grande déception
Les photos du site internet de l'hôtel montrent des chambres modernes plutôt agréables avec vue sur le Château Saint-Ange. Cet argument fait rêver... Mais le rêve n'est que de courte durée ! En nous présentant devant la porte de l'Hôtel à 15h, nous avons la désagréable surprise de trouver porte close. Aucun personnel n'est présent pour nous accueillir, et aucune information n'est visible pour expliquer cette situation. Seul un numéro de téléphone est affiché sur une plaque. Nous appelons donc ce numéro et une standardiste à peine bilingue explique que nous sommes arrivés trop tard (c'est vrai que 15h c'est presque la fin de journée !) et que l'accueil se fera ailleurs (Via dei Coronari). Il faudra donc oublier la vue sur le Château Saint-Ange et se contenter d'une vue sur .... les voisins ! La chambre se trouve au deuxième étage d'un bel immeuble mais la prestation promise par les photos du site n'est pas présente. La pièce est petite et très sombre puisque les deux fenêtres donnent sur un autre immeuble. Cette proximité est assez désagréable. Le grand lit laisse place à deux lits individuels mis côte à côte. La grande salle de bains n'est qu'une petite pièce pas très pratique. Le service "Breakfast" est en fait composé de deux tasses avec une dosette de café et un sachet de thé par personne, et d'une petite bouilloire. Il faut donc renoncer au festin matinal. Bref la chambre standard n'est pas à la hauteur des promesses faites sur le site.

4/10 Médiocre

maryline, Île-de-France, France

Les points forts : Propreté et confort de la chambre
Les points faibles : Personnel et service
Décevant ce n'était pas un vrai hôtel pour le prix
Nous sommes arrives vers 14 h 30 impossible d'entrer dans l'hôtel car il fallait faire un code il était affiché un numero à appeler mais mon portable ne fonctionnait pas Nous avons tourné en rond autour du paté de maisons en cherchant une entrée mais en vain, heureusement une employé du café a coté qui était sortie fumer nous a propose d'appeler et m'a passé l'hotelier qui m'a tout expliqué en anglais(heureusement que je peux me débrouiller en anglais) en fait il y avait deux code à faire et assez long à noter Une fois entré il n'y avait personne à la réception juste nos clefs posées là. Je trouve que c'est vraiment désagréable comme accueil et on a perdu une demi heure De plus, j'avais demandé une belle vue et en hauteur, mais nous étions au rez-de-chaussée avec une fenêtre qui donnait sur les voitures donc impossible d'ouvrir la fenêtre car bruit et pollution et la pièce était sombre. En plus du bruit des voitures les voisins étaient très bruyants et nous étions juste à côté des deux portes d'entrées qui claquaient bruyamment chaque fois que quelqu'un rentrait et surtout en pleine nuit Quand au petit déjeuner il était servi au café d'a côté avec juste le strict minimum

10/10 Excellent

Franz

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Top Lage, sehr freundlich, sehr saubere Zimmer
Séjour de 3 nuits en octobre 2018
Réponse de mikaela le 4 nov. 2018
grazie moltissimo a presto Mikaela

8/10 Bien

Julia, Los Angeles

Les points forts : Propreté et personnel et service
It’s all about the location, a stones throw from the Vatican and walking access to the alleys, lanes and fountains, piazza novana. However, reception is at a different location, but staff is very accommodating..It is noisy due to street traffic and other guests arriving and leaving. And security is an issue due to the main door being left ajar by other guests.. however would recommend if you understand what you are getting for the price
Séjour de 3 nuits en mai 2018
Réponse de Federica le 1 juin 2018
Dear Mrs Julia, Thank you for your feedback. Safe for us is so important and it has never happen anything. I need to underline that. By the way Mrs Julia, we are checking all of your suggestion cause we want the best for our accommodations and obviously for our guests. Thank you so much for having chosen us. Best regards

10/10 Excellent

Eddy, Salerno

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
struttura graziosa ed accogliente
Struttura molto carina in zona centrale; camera accogliente, pulita ed ordinata...il wifi completa l'assoluta completezza della struttura. rapporto qualità/prezzo da far invidia. consilgiato!!!
Séjour de 1 nuit en novembre 2017

10/10 Excellent

Lars Birkild, Tarm, Denmark

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Meget centralt i Rom
Rent, meget hjælpsomt og imødekommende personale. Vi havde nogle problemer med toilet og bad, - de blev rettet øjeblikkeligt til fuld tilfredshed. - Alt i alt et dejligt ophold - Tak for det !
Séjour de 7 nuits en novembre 2017

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Recomendo
Estadia perfeita.
Séjour de 3 nuits en octobre 2017

4/10 Médiocre

Eddy, San Jose, CA

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Good location but bad customer service
We told the hotel we would be in early and they arranged our cab for pick up but our room wasn't done for 3 more hours. They wouldn't store our luggage and made us leave it in an open hallway. When we came back after that time, our room still wasn't ready. They also put us next to the door so every time someone went to their room, it buzzed at our door. We couldn't sleep. They put two twins together for us to make a double but every time we moved so did the beds. They didn't clean our room one day because we didn't get out by 10:30 and blamed us. We were so tired of the drama and no sleep that we finally called and went to visit them at their office (different property about 15 minutes away) and they were closed an hour early with no notice. We called and they said they'd look into it but never did. We finally went up to them and they blamed us for not trying to work it out earlier. We asked for a refund but they said since we paid expedia they couldn't give us a refund and we left anyway. I wouldn't suggest this place to anyone. Terrible customer service.
Séjour de 7 nuits en octobre 2017
Réponse de Martina le 14 nov. 2017
Dear Guest, we are sorry you have't enjoyed your stay but You've stayed 6 days before complaining about the noise, so how could we imagine this problem? I also proposed you to change room because we couldnt't refund you but you've decided to move anyway. Our building is a guesthouse and our cleaners clean all the rooms between 10 am and 3 pm, so if you were still inside the room at 2pm , it's normal that the cleaners couldn't clean your room with you inside. We are sorry about all theese problems. greetings

8/10 Bien

Timothy

Les points forts : Propreté et personnel et service
Great location! Easy walk to most sights. Staff was very nice. Room was very basic. A little bit of wear on the room. But overall worked out for us. Checkin is off site, which was a little inconvenient.
Séjour de 3 nuits en septembre 2017

6/10 Satisfaisant

Silvia, Como

Les points forts : Propreté, personnel et service, confort de la chambre
Nice hotel near the city Centre
Clean and comfortable facilities. Good position; the hotel is near the main Rome's monuments and squares. Mainly we suggest this hotel to the guys who want to be indipendent and free.
Séjour de 3 nuits en août 2017

10/10 Excellent

Isabel y Fernan, Barcelona (España)

Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Muy buena elección
Nos ha gustado mucho la ubicación. Hemos estado muy a gusto y repetiría en caso de darse la oportunidad de volver a Roma.
Séjour de 8 nuits en juillet 2017

8/10 Bien

Irina, Canada

Les points forts : Propreté, personnel et service, confort de la chambre
Great Value and Location
The hotel is not your typical hotel - there is no front desk really, a pin code to enter the building. The rooms are sub-basement (no views), but who cares - it's nice and cool and you're to spending your time in your room other than to sleep anyway. The breakfast is served in the cafe next door - fresh delicious croissant, choice of yogurt or fresh fruit bowl and hot beverage. Rooms were cleaned day but towels not changed. The A/C was not really working, but there was a fan - besides, it was naturally cool as the rooms were sub-basement. Accommodating staff - extra pillows provided for sleeping comfort as requested as I am pregnant. This place is in the most IDEAL location - everything is nearby walking distance -- Vatican, fountains, piazzas, even the colosseum is just a 20 minute stroll. Would definitely recommend this place for people on a budget - has everything you need for a comfortable stay.
Séjour de 3 nuits en juin 2017

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
100% recomendable
El hotel súper recomendable y cómodo. Muy bien ubicado. La primera noche el aire no enfriaba bien pero al día siguiente, avisamos, y todo solucionado. El desayuno muy bueno
Séjour de 3 nuits en juillet 2017

8/10 Bien

Mina, California

Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Nice, clean and very good location
This place is very nice and close to everything. They offer you free breakfast at a small cafe next to it. It's clean. The only thing I didn't like is that they don't have anyone at the front desk in case you have questions there's no one to help.
Séjour de 4 nuits en juin 2017
Réponse de Martina le 8 juil. 2017
Dear guest, thank you for your review! we are sorry that there was no one in the reception of domizia sancti angeli but our main reception is only 10 minutes far from there and we are always at our guest's disposal, you could also use the phone from your room to call us and we would come as soon as we could to help you. Thank you again for your review, your opinion is really important for us and it will permit us to improve. We hope to see you again in Rome.

6/10 Satisfaisant

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Okay stay
The hotel was extremely noisy from the main road right next to the hotel and you could hear everything that went on next door and in the rooms above throughout the night. Also we had to put masking tape on the curtains to stop light from the streets shining through. However the hotel was conveniently located to all the main sights and it was very clean.

6/10 Satisfaisant

Antonio, Panamá

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Frente al Castillo de Sant'Angelo
Fue un hospedaje muy cómodo, tiene una ubicación muy cerca del vaticano y frente al Castillo de Sant'Angelo, la verdad del hotel en si, no tengo quejas.

8/10 Bien

Adriana

Les points forts : Propreté et infrastructures et conditions de l’hébergement
Convenient
The location was awesome. That part of town is great walking distance to Vatican. But they don't have a receptionist and if you need something you need to wait for them to call you back because they don't always answer the phone. Breakfast was a piece of bread, coffee and yougurt or fruit. The bathroom was tiny. I kept hitting my head on the ceiling. The building from the outside looks like it's an abandoned place but once inside it's nice. They have two doors with alarm code for security.

8/10 Bien

Miguel Angel

Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Boutique muy linda
Solo 5 habitaciones. Casi autogestion. Muy ameno y agradable el lugar

6/10 Satisfaisant

Voyageur vérifié

Les points faibles : Confort de la chambre
Localización ideal, habitación limpia y adecuada. Tendrían que cuidar la temperatura de las habitaciones, porque hacía mucho frío

8/10 Bien

Becci, Bristol

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Good Value
We didn't stay in the Domizia Sancti Angeli as there was a problem with the apartment so stated in another apartment nearby, which was huge and had a kitchen, lounge and 2 bedrooms. It was a fantastic location, on the via dei coronari and easy walking distance to coliseum, Vatican and 2 min from piazza navona. Couple of things to note....you do not check in at the hotel, you need to go to reception a short walk away. You should receive an email that explains everything. Breakfast is at a local café, where you get a pastry, coffee, juice and fruit. The food was lovely and staff friendly. All in all, the apartment was great for those on a budget and in a fantastic location.

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre

6/10 Satisfaisant

Timo

Les points forts : Propreté et infrastructures et conditions de l’hébergement
Les points faibles : Personnel et service

2/10 Horrible

Voyageur vérifié

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
very bad experience in Roma
room 1-4 are facing to the main road, the cars and motorbikes are driving through your window. Room 5 is in the other side, however, there's no wifi access in room 5. I stayed two nights here, first night in ROOM 1, there was no heater working, freezing cold during the night, called them and explained and waited for two hours, nobody showed up. And they said there's nobody working after 3pm. Finally successfully changed to room 5, and avoided the noisy voice from the main road through the windows. But the second night when I came back to hotel ,found out there's no wifi and no hot water, I called them again, really difficult to reach them since they rarely reply the phone! They still didn`t make any solution for me, but asked me to leave and change another hotel when it was 23pm.

6/10 Satisfaisant

Gledson

Les points forts : Propreté
Les points faibles : Personnel et service et confort de la chambre
meia boca. mas confortavel
Bom, chegamos proximo as 15h, porem o hotel não possui serviço. é apenas uma seção de quartos de um hotel mais afastado da centro. fomos atendido por um hospede que estava no quarto. ele abriu a porta e fomos até o balcão onde tinha a chave do quarto em meu nome. Levamos dois dias para ver o pessoal que limpa e atende na recepção. Ficamos sem café no primeiro dia em fim foi um tremendo aperto, porem nossa viagem era para ser uma aventura e isto faz parte localização perfeita

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement

2/10 Horrible

Antonio, Central Rome

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Disappointing
We booked for 3 nights & left after 1. This is not a hotel, even a guest house has a breakfast room. We had to go around the corner for a measly coffee & croissant in exchange for a voucher. The room had no natural light as the room is in the basement & the only windows looked out onto the plumbing service chamber with terrible smells. The beds were nothing more than very uncomfortable camp beds & not at all memory foam as advertised! There was no one to meet us & the owner did not answer our calls. It took us over 2 hours to get in thru the hotel door after having to walk for miles to find the owner. No information was sent to us via email as other guests had apparently received. We had to track down the owner with the assistance of the shop assist next door to get access to our room. Ridiculous! After the 1st night we contacted the owner & pointed out the false advertising & were immediately accommodated with another hotel who were very accomodating, even though we had to change rooms every night of our stay. This wasted an incredible amount of our holiday time & ruined our stay in Rome considerably.

4/10 Médiocre

Voyageur vérifié

Les points faibles : Infrastructures et conditions de l’hébergement et confort de la chambre
Central beliggenhed i centrum.
Skøn beliggenhed i gå afstand til stort set alle seværdigheder. Trist mørkt værelse, uden vindue.

8/10 Bien

Ibrahim, Michigan

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Great Location
Modern and clean but smallish room in a great neighborhood close to all the attractions. We walked almost everywhere and it is close to buslines to Termini. Front desk was also very friendly and accomodating.

6/10 Satisfaisant

Shauna

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Perfect location!
The hotel is in a perfect location. It is walking distance from pretty much everything. They are only staffed in the morning which did not bother me. They stopped by every morning around 11am to check on us and give us fresh towels and bedding. They also set up transportation for us to and from the airport. The rooms were also fairly largs and had very nice bathrooms. Unlike other reviewers we had no issues with noise from other guests. There are only 5 rooms in the building and we were in the very back. It was very quiet most of the time. There were a few minor things that could be improved. The air conditioning was almost non existent. It was in the low 90s the whole week we were there. Our room was always warm but not unbearable. The beds were not really comfortable but not horrible. I would definitely stay here again!

4/10 Médiocre

Voyageur vérifié

Les points faibles : Personnel et service, infrastructures et conditions de l’hébergement, confort de la chambre
forferdelig
sengene knirker noe inn i hampen, våkner hver gang du snur deg pga knirkingen. i tillegg så virker air conditionen kun i inngangshallen, ikke på rommene, i tillegg så er madrassene så ihjel-ligget at fjærene spretter ut på siden.... sovesofaen tipper viss du er tøff nok til å prøve å sove i den pga knirkete senger. dama i resepsjonen var udregelig, og absolutt ikke god på kundeservice... derimot var mannen som satt i resepsjonen veldig hyggelig ;)

6/10 Satisfaisant

AJF, Surrey

Les points forts : Propreté
An e-mail explaining how to gain access when reception is unmanned, would have been helpful.

8/10 Bien

Janine, Freising

Les points forts : Propreté, personnel et service, confort de la chambre
Super Lage
Für einen kurzen Rom Aufenthalt zu empfehlen! Kein deutsches TV, aber braucht man ja eigentlich auch nicht. Frühstück in der Bar nebenan. Typisch italienisch! Café, Gebäck und O-Saft. Die Rezeption war bei uns nicht besetzt, aber telefonisch (kostenlos) sofort erreichbar. Uns wurde auch der Transport vom und zum Flughafen organisiert! Top! Die Zimmer waren sauber. Die Betten bequemer als wir gedacht hätten.

6/10 Satisfaisant

Voyageur vérifié

Les points forts : Propreté
Sentralt, enkel standard
4 dager på et lite hotell. Helt ok. Renslig. Lite bad, gode senger, enkel frokost. Sentralt, fem minutter fra Peterskirken.

6/10 Satisfaisant

Voyageur vérifié

sehr zentral gelegen, gegenüber der Engelsburg
Das Hotel ist zentral gelegen, gegenüber der Engelsburg, nahe dem Vatikan und der Piazza Navona. Man darf keinen grossen Komfort erwarten, Preis/Leistung ist aber grosso modo okay. Da die meisten Zimmer zur Strasse liegen, ist die Lautstärke sehr hoch, die Parterre-Zimmer sind ebenerdig und gewöhnungsbedürftig, sehr dunkel!

8/10 Bien

dan, london

Les points forts : Personnel et service et confort de la chambre
Hotel close to vatican
Overall good experience, a few minor things wrong with the room but nothing major. Very convenient and close or best sites. Everything within a 20 minute walk!

6/10 Satisfaisant

Voyageur vérifié

Les points forts : Propreté et personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement et confort de la chambre
Secure, small, good location
The Domizia is a guest house not a hotel. Secure and in a good location but with limited facilities. Each room is about 4' below grade which means you have a nice view of Ponte San'Angelo and people's knees. The room is not too big and the shower small. The little refrigerator is nice to keep snacks cool. The street noise is bearable but definitely audible. With the window open you must shout. The front desk is a ten minute walk away, upstairs, behind two locked doors that you have to buzz through. Though only manned from the morning until about 7pm (19:00) a kind staffer called from his home to help arrange our lost luggage. They were great but don't expect a front desk. A bus stop and taxi stand are very close. The 40 (express) and 64 (local) run to Termini Station frequently.

8/10 Bien

Marcus

Les points forts : Propreté et infrastructures et conditions de l’hébergement
Les points faibles : Personnel et service
Ideal location
Perfect location for seeing the sites of Rome. Overall a nice hotel BUT the description of "air conditioned" is a slight stretch as it's a single centralised unit for all the rooms which is underpowered as the rooms did not feel very cool. Also, the metal frame beds were rather noisy. Once again, overall a nice hotel.

8/10 Bien

Kate, Perth

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Small but clean
Clean hotel, great location, staff were friendly. Breakfast is a croissant and coffee and cafe next door! Enjoyed ourselves.

6/10 Satisfaisant

L, Slough

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Location Amazing
Perfect base to explore Rome. The location could not have been better. The staff were helpful. Upon arrival we reported the holder for the shower head was broken. This was fixed within 10 minutes with no further problems. The only reason I would not recommend is the noise..... not from outside but from the inside. You can here everything going on in yhe rooms above and below and at 2am it's no laughing matter.

8/10 Bien

Voyageur vérifié

Les points forts : Personnel et service
Nothing fancy, but great location
This hotel is in a great location! Staff is friendly. The hotel is nothing fancy but it's clean and some of the rooms have a great view of the sea. The wifi wasn't as great as we would have liked, as it was spotty. They offer free breakfast with stay.

8/10 Bien

Mrs Martin, scotland

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Nice, clean hotel
We both enjoyed our stay, hotel was clean and nicely decorated. The Receptionist was friendly and helpful.

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Rome in Nov
The Hotel was in a fantastic location- once you found it! as instructions were far from clear and its just a locked door in a street- its right on the corner next to the coffee shop! The rooms were clean and the staff really nice and very helpful. Breakfast is in the coffee shop next door and is the usual coffee and pastry. We walked everywhere as you see more- everything was within half an hour. I loved Rome, the historic buildings are amazing, as are the tiny cars and street parking, but someone needs to do something about the street hawkers- they were practicaly queing up to ask us if we wanted to buy an umberella! annoying after about the 50th one! We went in Nov and it was busy enough then so i can imagine it would be mad in high season.

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Perfect location
The first impression was not the best, the front door was locked, nobody would answer it. We called the phone number indicated in the reservation and after a complicated check-in, we got the keys. The room was very big, very clean and comfortable. Only next day we saw the guy from the staff (who was super efficient, polite and attentive). The location is just perfect, walking distance from any touristic point. Would surely recommend the hotel. However, would also recommend to make sure somebody will be there at the check-in time. Be aware that the breakfast is actually a ticket for the next door coffee place; we enjoyed it, but one could be disappointed with the fact that there are limited choices.

8/10 Bien

Gary, Belfast

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Enjoyed our stay
Upon arrival, as we had expected nobody was on reception and we had to phone to get them round to let us check in, we had a few issues getting the phone number to work (we had to put an additional 0 in front of the number printed on the placard outside, which took us a frustrating 20-30 minutes to figure out). But once that was sorted we were helped and accommodated very, very well. The room was small but clean and comfortable with everything you need. Location is perfect, within walking distance to everything, and taxi's are readily available right outside if you wish. If I were to mention any downsides they would be noise from the buzzers as people entered (we were in room 001, right beside the buzzers), and the squeaky beds were a bit annoying. All in all I'd stay here again, we had a great holiday.