Avis sur Homestay Horn Lake / Southaven MS
Homestay Horn Lake / Southaven MS
6851 Interstate Blvd, I-55 Exit 289, Horn Lake, MS
Avis
7,4
Bien
7,8/10
Propreté
8,0/10
Personnel et service
6,4/10
Équipements
7,2/10
Infrastructures et conditions de l’hébergement
6,6/10
Écoresponsabilité
Avis
12 oct. 2023
Les points forts : Propreté, personnel et service, confort de la chambre
Séjour de 2 nuits en octobre 2023
Réponse de Hotel Manager le 13 oct. 2023
Dear katy,Thanks for staying with us and giving us an 8-star rating. We appreciate your ratings and would like to invite you to write more about how we can improve our services, which could earn us a 10-star review. It will make a big difference for us. It would be highly appreciated. I hope you will visit us again soon.Sincerely,Hotel Manager
4/10 Médiocre
DAVID, LA BRIONNERIE
17 févr. 2016
Les points faibles : Personnel et service
Je n'y retournerais PAS
DAVID
8/10 Bien
Emilie, Gex, France
28 janv. 2011
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Ramada Horn Lake...super rapport/qualité prix
Emilie
10/10 Excellent
Jessica
Voyage en couple
16 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Jessica
Séjour de 1 nuit en avril 2024
Réponse de Hotel Manager le 17 avr. 2024
Dear Jessica,Thank you for your perfect rating! We're glad to hear that you had a nice stay with us. Your satisfaction is important to us, and we appreciate your feedback. We hope to welcome you back for another great stay in the future! Sincerely, Hotel Manager
4/10 Médiocre
Kerrie
24 mars 2024
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Kerrie
Séjour de 1 nuit en mars 2024
Réponse de Hotel Manager le 25 mars 2024
Dear Kerrie,It is disappointing to learn that your accommodations left a bad impression on you. As a hotel or property, we never tolerate things like weed or any such things in our hotel or premises. Keeping our guests safe is our highest priority. Also, we have noted all the other issues you had during your stay and taken the necessary actions to resolve them. We appreciate your understanding and continued patronage.Sincerely, Hotel Manager
4/10 Médiocre
Chris, Marshall
20 mars 2024
Les points faibles : Personnel et service et infrastructures et conditions de l’hébergement
Chris
Séjour de 2 nuits en février 2024
Réponse de Hotel Manager le 22 mars 2024
Dear Chris,Thank you for your stay; however, the 2-star rating is disappointing. Please tell us what made you unhappy so that we can address it. We care about your satisfaction. Please respond.Sincerely, Hotel Manager
8/10 Bien
Klarice
14 mars 2024
Les points forts : Propreté et personnel et service
Klarice
Séjour de 3 nuits en mars 2024
Réponse de Hotel Manager le 15 mars 2024
Dear Klarice,Thank you for your feedback and for choosing to stay with us. We apologize for any inconvenience you experienced with the shower during your stay. Our team will look into this matter to ensure any issues are promptly addressed. Your satisfaction is important to us, and we appreciate your understanding. If there's anything else we can do to improve your experience for future stays, please don't hesitate to let us know. We hope to have the opportunity to welcome you back for a more accommodating experience in the future.Sincerely, Hotel Manager
2/10 Horrible
Kenya
3 mars 2024
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Kenya
Séjour de 2 nuits en mars 2024
Réponse de Hotel Manager le 4 mars 2024
Dear Kenya,We're deeply sorry for the unfavorable experience you had during your stay. This falls far below our standards of cleanliness and service. We take your feedback seriously and will address these issues immediately to prevent them from happening again. Please accept our sincerest apologies, and we understand if you choose not to recommend us.Sincerely, Hotel Manager
2/10 Horrible
Kaylie
27 févr. 2024
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Kaylie
Séjour de 1 nuit en février 2024
Réponse de Hotel Manager le 28 févr. 2024
Dear Kaylie,We're sorry to hear that your experience was less than satisfactory, and we apologize for any inconvenience. If you could provide more details about your concerns, it would help us address the issues and improve our services. Your feedback is important to us, and we appreciate the opportunity to make things right.Sincerely, Hotel Manager
10/10 Excellent
Jimmy
Voyage en couple
19 févr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Jimmy
Réponse de Hotel Manager le 19 févr. 2024
Dear Jimmy, Thanks for staying with us and for appreciating your stay with us by giving us a 5 out of 5 rating. We focus on providing a great experience for every guest and on providing value to you as well. We look forward to serving you even better and eagerly await your arrival. It is our privilege to serve guests like you. Sincerely, Hotel Manager
10/10 Excellent
Monroe
Voyage en famille, Voyage d’affaires
19 févr. 2024
Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
Les points faibles : Propreté et équipements
Monroe
Séjour de 2 nuits en février 2024
Réponse de Hotel Manager le 19 févr. 2024
Dear Monroe,Thank you for your feedback and for choosing to stay with us. We're glad to hear that you rated your overall stay positively. However, we apologize for the disappointment you experienced with the cleanliness and outdated decor of the room. Your comments are important to us, and we'll address these issues with our housekeeping and maintenance teams to ensure improvements are made. We appreciate your honesty and hope to have the opportunity to provide you with a much-improved experience on your next visit.Sincerely, Hotel Manager
10/10 Excellent
Brenda
4 févr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Brenda
Séjour de 1 nuit en février 2024
Réponse de Hotel Manager le 4 févr. 2024
Dear Brenda,Thank you for your perfect rating! We're glad to hear that you had a good experience during your stay. We appreciate your feedback and hope to welcome you back for another great stay in the future!Sincerely, Hotel Manager
10/10 Excellent
Katrina
2 févr. 2024
Les points forts : Propreté
Katrina
Séjour de 1 nuit en janvier 2024
Réponse de Hotel Manager le 4 févr. 2024
Dear Katrina,I want to thank you for sharing such encouraging feedback by giving it a 5-star rating. Your appreciation motivates us to strive harder to provide the best services and excel in what we do. Providing great hospitality is our goal and something we take great pride in. We look forward to serving you again.Sincerely, Hotel Manager
8/10 Bien
Amber
28 janv. 2024
Amber
Séjour de 1 nuit en janvier 2024
Réponse de Hotel Manager le 22 mars 2024
Dear Amber,Thank you for taking the time out of your busy schedule to write a review about your stay at our hotel. We would like to know what we can improve to earn a 5-star review on your next stay.Sincerely, Hotel Manager
10/10 Excellent
Joel
27 janv. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Joel
Séjour de 2 nuits en janvier 2024
Réponse de Hotel Manager le 28 janv. 2024
Dear Joel,Thank you for the perfect 5 out of 5 rating! We're glad to hear that you received good service during your stay. Your satisfaction is important to us, and we appreciate your positive feedback. We look forward to welcoming you back again soon!Sincerely, Hotel Manager
10/10 Excellent
Julie
Voyage en couple
9 janv. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Julie
Séjour de 1 nuit en janvier 2024
Réponse de Hotel Manager le 9 janv. 2024
Dear Julie,Thank you for the perfect rating! We're pleased to hear that you found the place easy to find and had a good stay. If there's anything specific you enjoyed or if there's anything we can do to make your future even better, please let us know. We appreciate your feedback and look forward to serving you again!Sincerely, Hotel Manager
6/10 Satisfaisant
Kyla
Voyage en famille
3 janv. 2024
Les points forts : Propreté et infrastructures et conditions de l’hébergement
Les points faibles : Équipements
Kyla
Séjour de 2 nuits en décembre 2023
Réponse de Hotel Manager le 9 janv. 2024
Dear Kyla,Thank you for sharing your experience. We're pleased you enjoyed the quiet and intimate atmosphere. However, we apologize for the discrepancies in amenities, such as the missing gym and coffee pot. Your feedback is important, and we'll review our information to ensure accuracy. We appreciate your understanding and hope to have the chance to provide a more accurate and enjoyable stay in the future.Sincerely, Hotel Manager
4/10 Médiocre
christina
Voyage en famille
24 déc. 2023
Les points faibles : Équipements et infrastructures et conditions de l’hébergement
christina
Séjour de 1 nuit en décembre 2023
Réponse de Hotel Manager le 24 déc. 2023
Dear Christina,We sincerely apologize for the multiple challenges you faced during your stay. It's disheartening to hear about the issues with ants, the fridge, water quality, noise, and the inconvenience caused by the proximity to the airport. Your feedback is crucial, and we are committed to addressing these issues promptly to enhance our guest experience. Our team will work diligently to resolve the problems you've highlighted. We appreciate your understanding and hope you will consider giving us another opportunity to provide you with a more positive stay.Sincerely,Hotel Manager
8/10 Bien
Kayla
Voyage en famille
9 déc. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Not bad..
Kayla
Séjour de 2 nuits en décembre 2023
Réponse de Hotel Manager le 11 déc. 2023
Dear Kayla,Thank you for sharing your experience. We're pleased to hear that the staff was accommodating, the location was safe and quiet, and you found the room updates satisfactory at a good price. We appreciate your feedback on the breakfast, and we'll use your comments to improve our offerings. We hope to welcome you back for another positive stay in the future.Sincerely, Hotel Manager
8/10 Bien
Venisha
4 déc. 2023
Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
I’ll give it a 4
Venisha
Séjour de 1 nuit en décembre 2023
Réponse de Hotel Manager le 6 déc. 2023
Dear Venisha,We appreciate your feedback and the 8 out of 10 rating. We apologize for any confusion about the hotel layout not being clearly represented in the pictures. Your input is valuable, and we'll work on providing more accurate visuals to ensure guests have a clear understanding of the property. We're glad to hear that overall, your experience was okay. If there's anything specific we can improve upon, please let us know. Thank you for choosing to stay with us.Sincerely, Hotel Manager
10/10 Excellent
Barbie
Voyage en couple
3 déc. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Barbie
Séjour de 1 nuit en décembre 2023
Réponse de Hotel Manager le 6 déc. 2023
Dear Barbie,Thanks for staying with us and for appreciating your stay with us by giving us a 5 out of 5 rating. We focus on providing a great experience for every guest and on providing value to you as well. We look forward to serving you even better and eagerly await your arrival. It is our privilege to serve guests like you.Sincerely, Hotel Manager
10/10 Excellent
Misty
1 déc. 2023
Misty
Séjour de 1 nuit en novembre 2023
Réponse de Hotel Manager le 21 déc. 2023
Dear Misty, Thank you for the 5-star rating. We believe in providing a great combination of hospitality, comfort, convenience, amenities, and value to our guests, and clearly, you agree. I hope that if your travels bring you to this area again, you will stay with us. Serving guests like you makes being in this business a true pleasure. We look forward to serving you again.Sincerely, Hotel Manager
8/10 Bien
Teresa
Voyage en famille avec de jeunes enfants
28 nov. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Teresa
Séjour de 8 nuits en novembre 2023
Réponse de Hotel Manager le 29 nov. 2023
Dear Teresa,Thank you for your feedback and the 4-star rating! We're glad to hear that the hotel was perfect for your needs, providing a clean and comfortable place to sleep. It's great to know that the staff was helpful. If there's anything specific you enjoyed or any suggestions you have, feel free to share. We appreciate your review and hope to host you again in the future!Sincerely, Hotel Manager
6/10 Satisfaisant
Karren
27 nov. 2023
Les points forts : Propreté et personnel et service
Les points faibles : Équipements
Karren
Séjour de 2 nuits en novembre 2023
Réponse de Hotel Manager le 28 nov. 2023
Dear Karren,We appreciate your feedback and are sorry to hear about the inconveniences you experienced during your stay, particularly with the breakfast policy, the coffee machine, and the gym. We strive to provide the best service and facilities for our guests, and we regret that we didn't meet your expectations this time. Your comments will be shared with our team for review and action. Thank you for your rating and we hope to have the opportunity to serve you better in the future.Sincerely, Hotel Manager
8/10 Bien
Christopher
23 nov. 2023
Christopher
Séjour de 1 nuit en novembre 2023
Réponse de Hotel Manager le 14 déc. 2023
Dear Christopher,We appreciate you taking the time out of your hectic day to leave a review regarding your experience staying at our hotel. To get a five-star review on your subsequent visit, please let us know what we can do better.Sincerely, Hotel Manager
8/10 Bien
Susan
Voyage en couple
13 nov. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Susan
Séjour de 2 nuits en novembre 2023
Réponse de Hotel Manager le 14 nov. 2023
Dear Susan,Thank you for your feedback and the 4 out of 5 rating. We appreciate your suggestion regarding a small coffee pot in the rooms. Guest feedback is invaluable, and we'll certainly take this into consideration as we work to enhance our amenities. We're grateful for your input and hope to welcome you back for an even better stay in the future. Safe travels!Sincerely, Hotel Manager
10/10 Excellent
Derrick
12 nov. 2023
Les points forts : Équipements
Derrick
Séjour de 5 nuits en novembre 2023
Réponse de Hotel Manager le 13 nov. 2023
Dear Derrick,Thank you for the perfect 5/5 rating! We're thrilled to hear that you enjoyed your stay and found it peaceful with great staff. We appreciate your positiave feedback and look forward to the opportunity to welcome you back for another enjoyable stay in the future. Safe travels!Sincerely, Hotel Manager
4/10 Médiocre
Jennifer
Voyage en groupe
9 nov. 2023
Les points forts : Confort de la chambre
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Online pics are deceiving
Jennifer
Séjour de 1 nuit en novembre 2023
Réponse de Hotel Manager le 10 nov. 2023
Dear Jennifer,We apologize that your experience did not meet your expectations. We appreciate your feedback and are sorry to hear about the issues with the bathroom smell. We take your comments seriously and will address them with our team to ensure improvements are made. If you have specific details you'd like to share or if there's anything else we can do to address your concerns, please contact us. We hope you have more positive experiences on your future travels. Safe journeys!Sincerely, Hotel Manager
6/10 Satisfaisant
Terry
Voyage d’affaires
28 oct. 2023
Les points faibles : Propreté et équipements
Terry
Séjour de 2 nuits en octobre 2023
Réponse de Hotel Manager le 29 oct. 2023
Dear Terry,We apologize for the cleanliness issues you encountered during your stay and for the inconvenience caused by noisy long-term renters on the first floor. Cleanliness and comfort are important to us, and we understand your frustration. We will address these concerns to ensure a more satisfactory stay for future guests.Sincerely, Hotel Manager
2/10 Horrible
Jaylon
24 oct. 2023
Jaylon
Séjour de 1 nuit en octobre 2023
Réponse de Hotel Manager le 14 nov. 2023
Dear Jaylon,It is disappointing to see that your stay was not satisfactory at our hotel, given the 1-star rating. It would have been better if you could have specifically mentioned the key areas that bothered you so that we could have focused on improving them. Anyway, your feedback is important to us, and you can contact us at any time to inform us of your concerns. Guest feedback is important to us for improvement. I look forward to seeing you again.Yours sincerely,Hotel Manager
4/10 Médiocre
Harry
Voyage d’affaires
23 oct. 2023
Les points forts : Personnel et service
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
Harry
Séjour de 1 nuit en octobre 2023
Réponse de Hotel Manager le 24 oct. 2023
Dear Harry,We're sorry to hear about your concerns regarding cleanliness and safety during your stay. Your feedback is important, and we take it seriously. We will investigate and address these issues to ensure a more comfortable and secure experience for our guests in the future. Sincerely, Hotel Manager
6/10 Satisfaisant
Kray
14 oct. 2023
Les points forts : Personnel et service
Kray
Séjour de 2 nuits en octobre 2023
Réponse de Hotel Manager le 15 oct. 2023
Dear Kray,We're delighted to hear that you found our staff to be helpful and kind during your stay. Your positive feedback is greatly appreciated, and we will continue to provide the best service to all our guests. If you have any additional comments or suggestions, please don't hesitate to share. Thank you for choosing our hotel, and we hope to welcome you back in the future.Sincerely, Hotel Manager
10/10 Excellent
M
13 oct. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
M
Séjour de 1 nuit en juillet 2023
Réponse de Hotel Manager le 15 oct. 2023
Dear M,Thanks for staying at our hotel and expressing your satisfaction through the review by giving us a 5-star rating. Your rating is very encouraging and motivating for our hotel and staff. We continuously make efforts to improve our hospitality and guest comfort. It is a pleasure to serve guests like you, and your rating will motivate us to improve our hospitality. I hope to see you again soon!Regards, Hotel Manager
10/10 Excellent
William
Voyage en famille
28 sept. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
William
Séjour de 1 nuit en septembre 2023
Réponse de Hotel Manager le 28 oct. 2023
Dear William,Thank you for your 5-star review! We're glad you found our hotel convenient to restaurants. We hope you had an enjoyable stay and look forward to serving you again.Sincerely, Hotel Manager
8/10 Bien
Margo
Voyage d’affaires, Voyage en couple
26 sept. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Margo
Séjour de 4 nuits en septembre 2023
Réponse de Hotel Manager le 27 sept. 2023
Dear Margo,We appreciate your positive feedback regarding our friendly staff. It's great to hear that they provided attentive service during your stay. If you have any suggestions or feedback on how we can make your next visit even better and earn that extra star, please don't hesitate to share. We look forward to serving you again in the future!Sincerely, Hotel Manager
8/10 Bien
George
24 sept. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
George
Séjour de 1 nuit en septembre 2023
Réponse de Hotel Manager le 27 sept. 2023
Dear George,Thank you for taking the time out of your busy schedule to write a review about your stay at our hotel. We would like to know what we can improve to earn a 5-star review on your next stay.Sincerely, Hotel Manager
2/10 Horrible
Shelby
Voyage en couple
24 sept. 2023
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Shelby
Séjour de 2 nuits en septembre 2023
Réponse de Hotel Manager le 25 sept. 2023
Dear Shelby,We're extremely sorry to hear about your negative experience. Your safety and comfort are our top priorities, and we regret that we fell short during your visit. Please accept our sincerest apologies for the cleanliness and overall condition of your room. We take this feedback seriously and will address these issues immediately to ensure a better experience for our future guests. If you wish to discuss this further, please reach out to us.Sincerely, Hotel Manager
6/10 Satisfaisant
Voyageur vérifié
24 sept. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Ok if needing a cheap place to sleep
Voyageur vérifié
Séjour de 1 nuit en septembre 2023
Réponse de Hotel Manager le 24 sept. 2023
Dear Guest,Thank you for sharing your feedback from your recent stay. We appreciate your comments and are glad to hear that you found the room clean and the AC effective. We'll take note of your feedback regarding the bed, pillows, and breakfast. Guest input is valuable to us as it helps us improve our services. If you decide to stay with us again in the future, please let us know if there's anything specific you'd like to see improved. Your comfort is important to us.Sincerely, Hotel Manager
8/10 Bien
Jessica
Voyage en couple
18 sept. 2023
Les points forts : Propreté, personnel et service, équipements
Jessica
Séjour de 1 nuit en septembre 2023
Réponse de Hotel Manager le 20 sept. 2023
Dear Jessica,We're thrilled to hear that you had a great experience at our place. Thank you for your positive feedback, and we look forward to welcoming you back in the future!Sincerely, Hotel Manager
8/10 Bien
Cindra
Voyage en famille
18 sept. 2023
Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Extra charges
Cindra
Séjour de 1 nuit en septembre 2023
Réponse de Hotel Manager le 20 sept. 2023
Dear Cindra,We have noted your concerns as mentioned for further review and investigation. Please allow us time to do the necessary verification of your claims. Nevertheless, we have reached out to the appropriate team leader concerning the underlying matter. I'm sorry for any inconvenience.Sincerely, Hotel Manager
2/10 Horrible
Shannon
17 sept. 2023
Shannon
Séjour de 1 nuit en septembre 2023
Réponse de Hotel Manager le 8 oct. 2023
Dear Shannon, We have noted your 1-star review.I’m so sorry. We’re normally known for our exceptional attention to detail, and we regret that we missed the mark. If you give us a chance, we are intent on making this right and hope you will allow us to speak with you to discuss the situation.Sincerely,Hotel Manager
10/10 Excellent
Kimberly
16 sept. 2023
Kimberly
Séjour de 1 nuit en septembre 2023
Réponse de Hotel Manager le 6 oct. 2023
Dear Kimberly,I want to thank you for sharing such encouraging feedback by giving it a 5-star rating. Your appreciation motivates us to strive harder to provide the best services and excel in what we do. Providing great hospitality is our goal and something we take great pride in. We look forward to serving you again.Sincerely, Hotel Manager
8/10 Bien
James
12 sept. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
James
Séjour de 1 nuit en septembre 2023
Réponse de Hotel Manager le 28 oct. 2023
Dear James,Thank you for taking the time to leave a rating on your stay at our hotel. If you can think of anything to bring our guest satisfaction score from 4 to 5, please be sure to let us know. We appreciate your business.Sincerely, Hotel Manager
4/10 Médiocre
Tracy
Voyage en famille
10 sept. 2023
Les points forts : Personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement et confort de la chambre
Clean better
Tracy
Séjour de 1 nuit en septembre 2023
Réponse de Hotel Manager le 11 sept. 2023
Dear Tracy,We're truly sorry to hear about the uncomfortable and unsatisfactory experience you had during your stay. The cleanliness and condition of your room do not meet our usual standards, and we apologize for any distress this may have caused. We take your feedback seriously, and we will address these issues with our housekeeping team to ensure a better experience for future guests. We apologize for any inconvenience you may have experienced. Thank you for bringing this to our attention.Sincerely, Hotel Manager
6/10 Satisfaisant
Carla
9 sept. 2023
Carla
Séjour de 1 nuit en septembre 2023
Réponse de Hotel Manager le 1 oct. 2023
Dear Carla,Thank you for the review and rating of 3 out of 5. Kindly give us some opinions, which can be useful for us to improve our hotel service from 3 to 5. We appreciate your feedback. I hope you will visit us again soon.Sincerely, Hotel Manager
8/10 Bien
Veronica
5 sept. 2023
Les points forts : Personnel et service, infrastructures et conditions de l’hébergement, confort de la chambre
We will stay here again!
Veronica
Séjour de 3 nuits en septembre 2023
Réponse de Hotel Manager le 6 sept. 2023
Dear Veronica,Thank you for sharing your feedback with us. We value your opinion and appreciate your input regarding the areas you found satisfactory and those that could be improved. Based on your observations, we will work towards enhancing the hotel's amenities and services. We hope to welcome you again soon.Sincerely,Hotel Manager
10/10 Excellent
Kimberly
Voyage en couple
4 sept. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Kimberly
Séjour de 2 nuits en septembre 2023
Réponse de Hotel Manager le 5 sept. 2023
Dear Kimberly,We're pleased to know that you had a nice and quiet stay at our hotel and found it convenient due to its location near the interstate and various restaurants. Thank you for your kind words, and we hope to welcome you back for another pleasant stay in the future!Sincerely, Hotel Manager
10/10 Excellent
Steven
Voyage en couple
3 sept. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Steven
Séjour de 1 nuit en septembre 2023
Réponse de Hotel Manager le 4 sept. 2023
Dear Steven,Thank you for your fantastic 5/5 rating and your kind words about our staff and room! We're thrilled to hear that you had such a wonderful experience and that you plan to return. We look forward to welcoming you back and providing you with another excellent stay.Sincerely, Hotel Manager
10/10 Excellent
Kemit
30 août 2023
Kemit
Séjour de 1 nuit en août 2023
Réponse de Hotel Manager le 1 sept. 2023
Dear Kemit,Thank you so much for the perfect 10/10 rating! We're absolutely thrilled to receive such positive feedback. It's a great honor to know that we met and even exceeded your expectations during your stay. We look forward to welcoming you back again soon.Sincerely,Hotel Manager
6/10 Satisfaisant
Joseph
28 août 2023
Joseph
Séjour de 1 nuit en août 2023
Réponse de Hotel Manager le 30 août 2023
Dear Joseph,Thanks for your visit to our hotel. Please tell us more about your stay if we missed any marks in hospitality, looking at the rating of only 6 stars. Your feedback will be useful to us as we improve our services. We look forward to seeing you again soon!Sincerely,Hotel Manager