Les notes se basent sur un nombre total de 235 avis vérifiés

Ils ont payé. Ils ont séjourné. Nous avons vérifié.
3,0 sur 5
Recommandé par 83 % des clients
3,2 Propreté de la chambre
3,1 Services et personnel
3,3 Confort de la chambre
2,3 Conditions de l'hôtel
Ils ont payé. Ils ont séjourné.
Nous avons vérifié.
3 sur 5
par un voyageur vérifié

Publié le 26 août 2015
Some of the staff of the hotel were a bit rude. Hotel under construction, but the new rooms were really nice. You have to pay for wifi and its very slow.
4 sur 5
Recommandé
pour Tout le monde
par un voyageur vérifié

Localização do hotel excelente

Publié le 25 août 2015
O hotel está em reforma, mas o quarto estava limpo e sem cheiro de construção. O café da manhã é farto, equipe atenciosa e a localização é maravilhosa. Recomendo!
2 sur 5
par un voyageur vérifié

Bien ubicado, buena relación precio calidad

Publié le 20 août 2015
Les + : Las nuevas habitaciones remodeladas
Les - : La atención del personal. Que apuren la obra.-
Situation : La ubicación en muy buena
El problema es que esta en obra. Habitaciones 10 puntos, la atención del personal es pésima. El 1° día no me hicieron la habitación. El ultimo pedí que me despierten y menos mal que puse el celular de alarma, sino perdía el vuelo
2 sur 5
par un voyageur vérifié de Strasbourg

Hotel très bien situé, mais gros travaux en cours

Publié le 16 août 2015
Les + : Situation et vue océan
Les - : De préférence attendre la fin des travaux
Situation : Quartier animé, bien sécurisé, plage en face et à proximité du pain de sucre.
Chambre vue sur la place de Copacabana, modernisée et bien agencée , bon petit déjeuner buffet varié, personnel aimable et formalités rapides, mais hôtel en très gros travaux de rénovation non signalés lors de la réservation.
1 sur 5
par un voyageur vérifié de United Kingdom

Booked into a construction site!

Publié le 11 août 2015
Les - : In the future, the hotel should not accept paying guests when there is clearly such major work going on.
We were shocked to see the hotel was in total renovation with absolutely no common facilities for guests except a bedroom, which we later discovered, having been woken up at 2 a.m., had no air-conditioning. Frankly, the experience was horrifying: noise from the construction work started early and finished late into the evening. The breakfast room seemed to be made of cardboard and only served the simplest of breakfasts. Whilst the appearance of the actual bedroom was pleasing, it was let down as it was too hot to get a good night's sleep - even after several requests to reception the air-conditioning was not working. Our concerns raised to receptionists were not addressed as none of them spoke English. This hotel absolutely spoiled our trip to Rio.
3 sur 5
par un voyageur vérifié de USA

Terrible Front desk guy

Publié le 22 juil. 2015
Mot a friendly guy at front desk. They do not update the system on time and too much noise on rooms due to remodeling. 6 am already hammering by your door.
2 sur 5
par un voyageur vérifié

Ruim

Publié le 11 juil. 2015
Hotel em 1 grande reforma q em.hipótese alguma poderia estar aberto ao público. Muito barulho e poeira para todo lado. Pessoas alérgicas sofrem tanto pó.
1 sur 5
par un voyageur vérifié

Very disappointed and not happy with my stay.

Publié le 22 juin 2015
Les + : The room are nice and the renovation was completed. Everything in the room is new. The housekeeper are friendly, nice and accomodating. A++++++
Les - : Have the wi-fi be accessible to guest and working correctly. The construction was really a big burdened for someone vacationing. Its a lot of noise
Situation : Copacabanna.
The hotel was substandard from what I saw on the website. A renovation project is currently ongoing and is a mess with the anticipated completion to be early next year. Dust, construction noise and construction workers are active in the lobby. If you plan to sleep in during the day, don't bother booking at this hotel. Construction is ongoing from 8am until dinner time. It would be difficult to catch up on sleep when the renovation project is ongoing. My biggest pet-peeve has been the internet wifi. I stayed here for 5 days and didn't get a single wifi to access. Brought the attention to hotel staff and they promised the next day that a specialist is working on it and will be back tomorrow. The next day came and still no wifi and continued until I checked out the room. When I checked in, I mentioned to management staff that my RSVP had ocean view but they put me in the back of the hotel. Management staff are not really accomodating and didn't even bother to help me relocate. I saw/heard other guest complaining of the dust in the hotel lobby and the construction noise going on. Some of them decided to book out because they couldn't handle the problem.
3 sur 5
par un voyageur vérifié de maceio - al

hotel em reforma próximo a praia

Publié le 8 juin 2015
Les + : dos quartos
Les - : café da manhã, internete e iluminação do banheiro e alguns da recepção não muito solicitos
Situation : boas
não sabia da reforma pois não fui informado pelo site, sem internete
3 sur 5
par un voyageur vérifié de Brasília

Hotel com boa localização mas muito a desejar

Publié le 8 juin 2015
O hote é na frente d praia, proximo à restaurantes e ate shopping. Mas tudo que lerem sobre reformas no hotel é verdade e muito incomodo. Alem disso pedi um quarto com vista pro mar e nao foi concedido.