Entrée de l’hébergement

Avis sur Britannia Hotel Newcastle Airport

3 out of 5
Britannia Hotel Newcastle Airport
Ponteland, Woolsington, Newcastle-upon-Tyne, England

Avis

7,6

Bien

Note des voyageurs de 10 (Excellent), d’après 301 avis sur 1002." "
Note des voyageurs de 8 (Bien), d’après 347 avis sur 1002." "
Note des voyageurs de 6 (Satisfaisant), d’après 202 avis sur 1002." "
Note des voyageurs de 4 (Médiocre), d’après 104 avis sur 1002." "
Note des voyageurs de 2 (Horrible), d’après 48 avis sur 1002." "

7,4/10

Propreté

8,0/10

Personnel et service

6,8/10

Équipements

6,6/10

Infrastructures et conditions de l’hébergement

7,0/10

Écoresponsabilité

Avis

8/10 Bien

Terence

Les points forts : Personnel et service
Convenient setting and not expensive
The hotel has seen better days: it's a bit grubby in the corners and the fitments are ageing. The staff are friendly and the breakfast is quite good, but--strangely for an airport hotel--they don't start serving till 7.30. By 10.00 guests are meant to leave the hotel!
Séjour de 1 nuit en octobre 2021

6/10 Satisfaisant

Joseph , Casablanca

Les points forts : Propreté et confort de la chambre
Un hôtel simple, pour pouvoir passer une nuit ou deux, par contre il y'as une mauvaise connexion wifi. L'hôtel est proche de l'aéroport de Newcastle, se qui vous façilite la tache.
Séjour de 1 nuit en janvier 2018

6/10 Satisfaisant

Amir

Les points faibles : Confort de la chambre
Proche de l'aéroport
Pdj copieux mais la chambre très basic Douche a l'ancienne baignoire Sinon point positif proche de l'aéroport
Séjour de 1 nuit en juillet 2017

10/10 Excellent

Angela

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Very efficient customer service from the young lady on reception. Thankyou
Séjour de 1 nuit en mars 2024
Réponse de Natalie le 28 mars 2024
Good morning Angela,Thank you for taking the time to leave us your feedback, i will pass this on to the reception member. We will look forward to seeing you again in the future.Kind RegardsNatalie

10/10 Excellent

Jennifer

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Good night sleep before early flight
Séjour de 1 nuit en mars 2024
Réponse de Natalie le 28 mars 2024
Good morning Jennifer,Thank you for taking the time to leave us your feedback, We will look forward to seeing you again in the future.Kind RegardsNatalie

10/10 Excellent

David

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements
A
Séjour de 1 nuit en mars 2024
Réponse de Natalie le 11 mars 2024
Good afternoon David,Thank you for taking the time to leave us your feedback, we do hope to see you again soon.Kind RegardsNatalie

4/10 Médiocre

Linda

Voyage en couple
Les points forts : Personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement
Nothing unique. Old, worn, tired , rock hard pillows.
Séjour de 1 nuit en mars 2024
Réponse de Natalie le 11 mars 2024
Good afternoon Linda,Thank you for your feedback, i will make sure you comments are passed on to help us improve our services.Kind RegardsNatalie

10/10 Excellent

Trevor

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Well laid out, staff was very helpful and cooperative
Séjour de 1 nuit en février 2024
Réponse de Natalie le 26 févr. 2024
Good afternoon Trevor,Thank you for taking the time to leave us your feedback, we do hope to see you again in the near future.Kind RegardsNatalie Arnold

6/10 Satisfaisant

Maria

Les points faibles : Infrastructures et conditions de l’hébergement
Functional and convenient. Bathroom needs refurbishing.
Séjour de 1 nuit en janvier 2024
Réponse de Natalie le 12 févr. 2024
Hi Maria,Thank you for taking the time to leave us your feedback, we do hope to see you again in the near future.Kind RegardsNatalie Arnold

6/10 Satisfaisant

Fiona, Aurora

Les points forts : Propreté et personnel et service
The room was clean but dated, especially the bathroom. The bed squeaked every time I moved and the mattress was not great. Everything worked and the price is OK so a major update would put the prices up. Very convenient for the airport.
Séjour de 1 nuit en janvier 2024
Réponse de Natalie le 30 janv. 2024
Good morning Fiona,Thank you for taking the time to leave us your feedback, we do hope to see you again in the near future.I am sorry that the room did not meet expectation and will make sure this is reported to the relevant departments.Kind RegardsNatalie Arnold

8/10 Bien

Terry

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
3 minute walk to the airport--excellent!
Séjour de 1 nuit en janvier 2024
Réponse de Natalie le 30 janv. 2024
Good morning Terry,Thank you for taking the time to leave us your feedback, we do hope to see you again in the near future.Kind RegardsNatalie Arnold

10/10 Excellent

lorraine

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
I did not like the long hair in bath ,not too big a deal just i could not have bath before my flight as i will not take hair off bath reported it on departure and man was apolagetic , i have stayed many times and never had problem before
Séjour de 1 nuit en janvier 2024
Réponse de Natalie le 30 janv. 2024
Good morning Lorraine,Thank you for taking the time to leave us your feedback, we are sorry that their was a cleaning issue on this occasion and hope that you will come back to us again.Kind RegardsNatalie Arnold

8/10 Bien

Frank

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very clean and friendly staff nice and warm
Séjour de 1 nuit en janvier 2024
Réponse de Natalie le 13 janv. 2024
Good morning Frank,Thank you for taking the time to leave us your feedback, we do hope to see you again in the near future.Kind RegardsNatalie Arnold

10/10 Excellent

Shaun

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Quick stay before a few days away for Christmas!
Séjour de 1 nuit en décembre 2023
Réponse de Natalie le 3 janv. 2024
Good afternoon Shaun,Thank you for taking the time to leave us your feedback, we do hope to see you again in the near future.We wish you a happy and prosperous New year.Kind RegardsNatalie

10/10 Excellent

Susan

Séjour de 1 nuit en décembre 2023
Réponse de Natalie le 3 janv. 2024
Good afternoon Susan,Thank you for taking the time to leave us your feedback, we do hope to see you again in the near future.We wish you a happy and prosperous New year.Kind RegardsNatalie

10/10 Excellent

Michael

Séjour de 1 nuit en décembre 2023
Réponse de Natalie le 9 janv. 2024
Good afternoon Michael,Thank you for taking the time to leave us your feedback, we do hope to see you again in the near future.Kind RegardsNatalie Arnold

10/10 Excellent

Sandra

Brittania Hotel Newcastle Airport
Clean Comfortable Pleasant helpful staff Great for pre flight Terminal 5 mins away Price very competitive My go to place at Newcastle Airport.
Séjour de 1 nuit en décembre 2023
Réponse de Natalie le 3 janv. 2024
Good afternoon Sandra,Thank you for taking the time to leave us your feedback, we do hope to see you again in the near future.We wish you a happy and prosperous New year.Kind RegardsNatalie

6/10 Satisfaisant

LILIAN

Les points forts : Propreté
Les points faibles : Personnel et service
Frosty the Receptionist
Check-in (22.30) was frosty just like the weather, we had to wait while she completed something in rear office then it was a case of Her - checking in? Me - Yes, by it's a bit cold tonight Her - Name Me - ****** Her - Sign here. Car Me - No (I'd have liked to have said Private Jet, but thought is was a waste of time) Her - Room *** lift's round the corner and she was off. Room was as always, clean and warm, bed not as comfortable as previous visits. There was a lot of background music until 01.30, not the best. Morning checkout was a different experience Him - checking out Me - yes Him - have a nice holiday, hope weather is better than here, away somewhere nice Me - Heading home and the weather was a lot better then here Him - Pleasant journey, thank you for staying. We will be staying again, it's convenient, warm, clean and good value.
Séjour de 1 nuit en décembre 2023
Réponse de Natalie le 18 déc. 2023
Good afternoon Lilian,Thank you for taking the time to leave us your feedback, i am very sorry about the experience on check in we will look into this, i am so glad that your check out was a we would expect it be.We are thrilled that you still are coming back to us in the future, we will look forward to greeting you then.Kind regardsNatalie Arnold

6/10 Satisfaisant

Voyageur vérifié

Les points forts : Personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement et confort de la chambre
This hotel serves its purpose
A one night stay prior to an early flight. Room was unbearably hot and the bed very uncomfortable. That said, it was also very cheap and less than a taxi would have been in the morning, so in that respect represented value for money.
Séjour de 1 nuit en novembre 2023
Réponse de Natalie le 18 déc. 2023
Good afternoon,Thank you for taking the time to leave us your feedback, we do hope to see you again in the near future,Kind regardsNatalie Arnold

8/10 Bien

David

Séjour de 1 nuit en décembre 2023
Réponse de Natalie le 3 janv. 2024
Good afternoon David,Thank you for taking the time to leave us your feedback, we do hope to see you again in the near future.We wish you a happy and prosperous New year.Kind RegardsNatalie

8/10 Bien

Andrea

Séjour de 1 nuit en décembre 2023
Réponse de Natalie le 14 déc. 2023
Good morning Andrea,Thank you for taking the time to leave us your feedback,. We do hope to see you again in the near future.Kind RegardsNatalie Arnold

10/10 Excellent

Colin

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Det var et fantastisk sted at være venlig medarbejdere alt tip top
Séjour de 1 nuit en décembre 2023
Réponse de Natalie le 11 déc. 2023
God eftermiddag Colin,Tak fordi du tog dig tid til at give os din feedback, vi håber at se dig igen i den nærmeste fremtid.Med venlig hilsenNatalie Arnold

8/10 Bien

Anne

So near the airport
Séjour de 1 nuit en décembre 2023
Réponse de Natalie le 11 déc. 2023
Good afternoon Anne,Thank you for taking the time to leave us your feedback, we do hope to see you again in the near future.Kind RegardsNatalie Arnold

10/10 Excellent

Linda

Séjour de 1 nuit en novembre 2023
Réponse de Natalie le 11 déc. 2023
Good afternoon Linda,Thank you for taking the time to leave us your feedback, we do hope to see you again in the near future.Kind RegardsNatalie Arnold

8/10 Bien

stephen

Voyage en couple
Les points forts : Propreté, personnel et service, équipements
Great location. Ideal for early flights.
Séjour de 1 nuit en novembre 2023
Réponse de Natalie le 5 déc. 2023
Good afternoon Stephen,Thank you for taking the time to leave us your feedback, we hope to see you again in the near future.Kind RegardsNatalie Arnold

10/10 Excellent

richard

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en novembre 2023
Réponse de Natalie le 5 déc. 2023
Good afternoon Richard,Thank you for taking the time to leave us your feedback, we hope to see you again in the near future.Kind RegardsNatalie Arnold

10/10 Excellent

Steven

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Best stay ever
Calm quiet night just what i needed brilliant hotel
Séjour de 1 nuit en novembre 2023
Réponse de Natalie le 11 déc. 2023
Good afternoon Steven,Thank you for taking the time to leave us your feedback, we do hope to see you again in the near future.Kind RegardsNatalie Arnold

8/10 Bien

Jonathan

Séjour de 1 nuit en novembre 2023
Réponse de Natalie le 5 déc. 2023
Good afternoon Jonathan,Thank you for taking the time to leave us your feedback, we hope to see you again in the near future.Kind RegardsNatalie Arnold

10/10 Excellent

Margaret

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
It was easy to park and the bed was comfortable
Séjour de 1 nuit en novembre 2023
Réponse de Natalie le 5 déc. 2023
Good afternoon Margaret,Thank you for taking the time to leave us your feedback, we hope to see you again in the near future.Kind RegardsNatalie Arnold

8/10 Bien

Garry

Voyage en groupe
Les points forts : Propreté et personnel et service
Starting to look and feel a bit dated, there was also a damp smell in the room. Apart from this it was warm and comfortable. Check in was effortless, breakfast was good.
Séjour de 1 nuit en novembre 2023
Réponse de Natalie le 28 nov. 2023
Good afternoon Garry,Thank you for taking the time to leave us your feedback.We do hope to see you back with us in the near future.Kind RegardsNatalie Arnold

6/10 Satisfaisant

Steve

Les points faibles : Infrastructures et conditions de l’hébergement
Good position for airport Hotel looks well used and tired ,needs a upgrade
Séjour de 1 nuit en novembre 2023
Réponse de Natalie le 28 nov. 2023
Good afternoon Steve,Thank you for taking the time to leave us your feedback.We do hope to see you back with us in the near future.Kind RegardsNatalie Arnold

8/10 Bien

John

Séjour de 1 nuit en novembre 2023
Réponse de Natalie le 14 déc. 2023
Good morning John,Thank you for taking the time to leave us your feedback,. We do hope to see you again in the near future.Kind RegardsNatalie Arnold

2/10 Horrible

David

Séjour de 1 nuit en novembre 2023
Réponse de Natalie le 28 nov. 2023
Good afternoon David,Thank you for taking the time to leave us your feedback.We do hope to see you back with us in the near future.Kind RegardsNatalie Arnold

4/10 Médiocre

Gavin

Les points faibles : Équipements
The building and rooms are shabby, and for a pedestrian the route in from the airport public transport (Metro system) is not signposted.
Séjour de 1 nuit en novembre 2023
Réponse de Natalie le 21 nov. 2023
Good afternoon Margaret,Thank you for taking the time to leave us your feedback, we do hope to see you again in the near future.I have taken your comments on board and will pass to the relevant departments.Kind regardsNatalie Arnold

8/10 Bien

Margaret

Séjour de 1 nuit en novembre 2023
Réponse de Natalie le 21 nov. 2023
Good afternoon Margaret,Thank you for taking the time to leave us your feedback, we do hope to see you again in the near future.Kind regadrsNatalie Arnold

10/10 Excellent

tracey

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en novembre 2023
Réponse de Natalie le 21 nov. 2023
Good afternoon Tracey,Thank you for taking the time to leave us your feedback, we do hope to see you again in the near future.Kind regardsNatalie Arnold

2/10 Horrible

Morten

Voyage d’affaires
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Very bad hotel
I will not recommend this hotel, not even for one night only. Stayed for 5 night and found another hotel
Séjour de 4 nuits en novembre 2023
Réponse de Natalie le 21 nov. 2023
Good afternoon Morten,Thank you for taking the time to leave us your feedback.I have taken your comments on board and will pass to the relevant departments.Kind regardsNatalie Arnold

10/10 Excellent

george

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
I can walk from the Hotel to the Airport, no taxi required. The Hotel is more than adequate for a stay prior to traveling. The food in the Restaurant, while it's now self service, is good and cheap. There is also a Bar where you can also eat, the drink prices are better than good. Have stayed there for years.
Séjour de 1 nuit en novembre 2023
Réponse de Natalie le 13 nov. 2023
Good afternoon George,Thank you for taking the time to leave us your feedback, we do hope to see you again in the near future.RegardsNatalie Arnold

10/10 Excellent

Jackie

Séjour de 1 nuit en juin 2023
Réponse de Natalie le 13 nov. 2023
Good afternoon Jackie,Thank you for taking the time to leave us your feedback, we do hope to see you again in the near future.RegardsNatalie Arnold

10/10 Excellent

Robert

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Convenience.
Easy and convenient overnight stay at the airport for an early morning flight.
Séjour de 1 nuit en octobre 2023
Réponse de Natalie le 30 oct. 2023
Good morning Robert,Thank you for taking the time to leave us your feedback, we do hope to see you again in the near future.Kind regardsNatalie Arnold

10/10 Excellent

Ralph

Voyage en famille
Comfortable sleep
A good quality hotel and reasonably priced in the bar and dining room.
Séjour de 1 nuit en octobre 2023
Réponse de Natalie le 30 oct. 2023
Good morning Ralph,Thank you for taking the time to leave us your feedback, we do hope to see you again in the near future.Kind regardsNatalie Arnold

8/10 Bien

mr steven

Les points forts : Propreté, personnel et service, confort de la chambre
Séjour de 1 nuit en octobre 2023
Réponse de Natalie le 30 oct. 2023
Good morning Steven,Thank you for taking the time to leave us your feedback, we do hope to see you again in the near future.Kind regardsNatalie Arnold

10/10 Excellent

Alberto

Séjour de 1 nuit en octobre 2023
Réponse de Natalie le 30 oct. 2023
Good morning Albert,Thank you for taking the time to leave us your feedback, we do hope to see you again in the near future.Kind regardsNatalie Arnold

6/10 Satisfaisant

Voyageur vérifié

Voyage d’affaires
HOTEL "VIEJUNO DE AEROPUERTO (wifi de pago)
EL HOTEL ESTÁ REALMENTE CERCA DEL AEROPUERTO. ATERRIZAMOS MUY TARDE (MEDIA NOCHE) Y TAN SOLO DORMIMOS Y NOS DUCHAMOS. EL HOTEL SE VEÍA UN POCO VIEJO Y EL DESAYUNO NO ERA NADA "ESPECIAL". EN LAS HABITACIONES NO HAY WIFI, SE PAGA COMO EXTRA! CUMPLIÓ CON LO QUE NECESITÁBAMOS YA QUE SOLO ESTUVIMOS UNAS HORAS.
Séjour de 1 nuit en octobre 2023
Réponse de Natalie le 30 oct. 2023
Good morning,Thank you for taking the time to leave us your feedback, we do hope to see you again in the near future.Kind regardsNatalie Arnold

8/10 Bien

Elizabeth

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Very helpful staff.
Séjour de 1 nuit en octobre 2023
Réponse de Natalie le 23 oct. 2023
Good afternoon Elizabeth,Thank you for taking the time to leave us your feedback, we do hope to see you again in the near future.Kind RegardsNatalie Arnold

8/10 Bien

Valerie

Séjour de 1 nuit en octobre 2023
Réponse de Natalie le 19 oct. 2023
Good morning Valerie,Thank you for taking the time to leave us your feedback, we do hope to see you again in the near future.Kind RegardsNatalie Darnell

8/10 Bien

Howard

A comfortable overnight stay close to the railway station and airport.
Séjour de 1 nuit en septembre 2023
Réponse de Natalie le 19 oct. 2023
Good morning Howard,Thank you for taking the time to leave us your feedback, we do hope to see you again in the near future.Kind RegardsNatalie Darnell

6/10 Satisfaisant

debbie

Voyage en couple
Les points forts : Personnel et service
Only one bath towel in a double room. No hot/cold indicators on bathroom taps. No shower gel. £7 for WiFi for 24 hr access , this should really be free as check in 4pm and checkout 10am. Signage from airport to hotel not great when it's dark. Plus point proximity to airport.
Séjour de 1 nuit en octobre 2023
Réponse de Natalie le 19 oct. 2023
Good morning Debbie,Thank you for taking the time to leave us your feedback, thank you for pointing out the above and we will look at this for our future guests.We do hope that this does not stop you from using us again in the future.Kind RegardsNatalie Darnell

8/10 Bien

mr steven

Les points forts : Propreté, personnel et service, confort de la chambre
Night before only
The room was a large clean and tidy. They have fitted new carpets in the corridors. But I think the whole hotel needs a new facelift. All the staff were very freindly and so helpful. Happy hour in the bar was fabulous suprise .
Séjour de 1 nuit en octobre 2023
Réponse de Natalie le 10 oct. 2023
Good afternoon Mr Steven,Thank you for taking the time to leave us your feedback, we do hope to see you again in the near future.Kind RegardsNatalie Darnell

8/10 Bien

Pauline

Séjour de 1 nuit en octobre 2023
Réponse de Natalie le 10 oct. 2023
Good afternoon Pauline,Thank you for taking the time to leave us your feedback, we do hope to see you again in the near future.Kind RegardsNatalie Darnell