Hi, Dorothy. Thank you for taking the time to leave us a review. Feedback from valued guests like you helps us to improve. We take feedback given to us very seriously. We are sorry you did not have a pleasant experience with us. This is certainly not the standard we strive to provide to our guests. In the future, please bring this to our attention so that we can move you to a room you find to be more pleasant and comfortable. We sincerely apologize for this experience. We hope you will give us another chance to deliver the experience we aim to. Please mention this to the front desk upon arrival and we will ensure you are completely satisfied.

Hi, Nicole.Thank you so much for taking the time to leave us a review. Feedback from valued guests like you is what helps us to improve. We're sorry that you did not have a 5-star experience with us. We are starting renovations to our hotel this year, so we hope the things you found to be dated will be refreshing instead! Our parking charge is relatively new, so we are sorry that caught you off guard. Thank you again for your review. We are glad you chose to stay with us at the DoubleTree and hope you choose to stay with us again in the near future.

Dear Anonymous,Thank you so much for taking the time in sharing your experience here at the Doubletree Richmond-Midlothian! We are glad we were able to accommodate your needs and we look forward to welcoming you back!

Dear Jennifer,Thank you for taking the time to share your recent experience her at our property. Your feedback is extremely important to us. It is our goal to exceed the expectations of all of our guests and it is clear we fell short during your stay. Please accept my sincere apologies for not meeting your expectations and know that I have reviewed your feedback with my Executive Housekeeper to address the cleanliness issues you experienced during your recent stay with us. Our hotel will be undergoing renovations at the end of 2023 to give our guests a better experience than ever before. We are convinced that our upcoming refresh will make your future stays with us even more enjoyable. We do hope you will stay with us next time you are in the area and give us the opportunity to make your stay memorable.

Dear Nephateria,Thank you for taking the time in sharing your experience of your stay. All feedback is important as we continually work to improve our guest experiences and amenities. We are expected to go through a full renovation later this year to provide all our guests with a better stay experience. We are convinced that our upcoming refresh will make your future stays with us even more enjoyable. We hope you will consider staying with us again in the future.

Dear Chenoweth,Thank you for taking the time in sharing your experience here at the DoubleTree Richmond-Midlothian. I sincerely apologize for the noise disturbance you've encountered during your visit. I have reviewed your feedback with my team, and we are excited to share that we are expected to go through a renovation at the end of the year! We hope you will consider staying with us in the future.

Dear Turone,Thank you so much for taking the time in sharing your recent visit here at the DoubleTree Richmond-Midlothian. Your feedback truly helps us as we continually work to improve our guests' experiences and amenities. I have reviewed your feedback with our housekeeping team to address the cleanliness of our carpets. We look forward to welcoming you back in the near future!

Dear Julie,Thank you for taking the time in giving us a review. Is there anything further we could have assisted with during your stay that could have warranted us a 10/10 rating? All feedback is appreciated as we continually work to improve our guests' experiences. We hope you consider staying with us again in the future.

Dear Greg,Thank you for taking the time to give us a review! Is there anything further we could have assisted with during your stay that could have warranted us a 10/10 rating? All feedback is appreciated as we continually work to improve our guests' experiences. We look forward to welcoming you back to the DoubleTree Richmond-Midlothian in the near future!

Dear Bahador,Thank you so much for taking the time in leaving a positive review of your most recent stay here at the DoubleTree Richmond-Midlothian! We look forward to welcoming you back!

Dear Daphney,Thank you for taking the time in sharing your experience here at the DoubleTree Richmond-Midlothian. We are sorry we fell short during your stay due to the age of our property. We hope you will consider staying with us again in the future.

Dear Chantal,Thank you for taking the time to give us a review! Is there anything further we could have assisted with during your stay that could have warranted us a 10/10 rating? All feedback is appreciated as we continually work to improve our guests' experiences. We look forward to welcoming you back to the DoubleTree Richmond-Midlothian in the near future!

Dear Kelly,Thank you for taking the time and sharing your experience here at the DoubleTree in Richmond-Midlothian! We are pleased to know you enjoyed your stay and we look forward to welcoming you back!

Dear Tadeus,Thank you for taking the time in sharing your experience here at the DoubleTree Richmond-Midlothian and your positive review! Is there anything we could have assisted with further during your stay that would have warranted us a 5/5 rate? All feedback is appreciated as we continually work to improve our guests' experiences. Thank you for staying with us and we look forward to welcoming you in the near future!

Dear Nekia,Thank you for taking the time in sharing your experience of your stay. I will follow up with my housekeeping team to address your feedback as we continually work to improve our guest experiences. We are expected to go through renovation in the near future and look forward to welcoming you back. Thank you for choosing our hotel as your home away from home!

Dear Candace,Thank you for taking the time in giving our hotel a review! Is there anything further we could have assisted with that could have warranted us a 10/10 rating? Any feedback is appreciated as we continually work to improve our guests' experiences and we hope to welcome you back in the future.

Dear Kelly,Thank you so much for your feedback and positive review! We look forward welcoming you back in the near future!

Dear Eduardo,Thank you for taking the time in giving us a 5/5 review! We are very happy we were able to provide you with great service and that you enjoyed your stay! We look forward to welcoming you back to the DoubleTree Richmond-Midlothian.

Dear Neftali,Thank you so much for taking the time in giving us a 5/5 review! We hope to see you again and look forward to welcoming you back at the DoubleTree Richmond-Midlothian.