Salon du hall

Avis sur Þingholt by Center Hotels

4 out of 5
Þingholt by Center Hotels
Thingholtsstraeti 3-5, Reykjavik

Avis

9,0

Merveilleux

Note des voyageurs de 10 (Excellent), d’après 647 avis sur 1001." "
Note des voyageurs de 8 (Bien), d’après 251 avis sur 1001." "
Note des voyageurs de 6 (Satisfaisant), d’après 60 avis sur 1001." "
Note des voyageurs de 4 (Médiocre), d’après 20 avis sur 1001." "
Note des voyageurs de 2 (Horrible), d’après 23 avis sur 1001." "

9,4/10

Propreté

9,6/10

Personnel et service

8,8/10

Équipements

9,0/10

Infrastructures et conditions de l’hébergement

9,0/10

Écoresponsabilité

Avis

10/10 Excellent

FRANCIS

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Tres bon hôtel
Tres bon hotel tres central. Accueil parfait, nous avions une chambre standard qui est largement suffisante, la literie est confortable, la chambre sur rue etait calme, l'équipement etait parfait. Seul petit bémol, c'est le petit déjeuner, jus d'orange coupé a l'eau, café trop léger, trop peu de charcuterie (juste un jambon reconstitué de mauvaise qualité), pour le sucré tout y est. Stationnement gratuit à 5mn à pieds
Jambon
Séjour de 2 nuits en janvier 2024
Réponse de Front Desk le 22 janv. 2024
Dear Francis,Thank you for taking the time to share your feedback about your recent stay at our hotel. We're delighted to hear that you found our hotel very good, centrally located, and appreciated the perfect welcome.It's great to know that your standard room met your expectations with comfortable bedding, quiet ambiance facing the street, and perfect amenities. Your positive comments encourage us to continue providing excellent service and maintaining our high standards.We apologize for any shortcomings you experienced during breakfast. Your feedback regarding the orange juice, coffee, and the variety of cold meats is valuable, and we will certainly review these aspects to improve the overall breakfast experience for our guests.We're pleased to hear that you took advantage of the free parking available within a 5-minute walk. We understand the importance of convenient parking, and we're glad this aspect added to your overall experience.Should your travels bring you back to the area, we would love the opportunity to welcome you again and provide an even better experience. Thank you for choosing our hotel, and we appreciate your constructive feedback.Warm regards,Jerry L

10/10 Excellent

Trung Kiet

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Excellent merci
Séjour de 3 nuits en janvier 2024
Réponse de Front Desk le 22 janv. 2024
Dear Trung Kiet,Thank you for your wonderful words.We hope you had a great time in Iceland.We look forward to welcoming you back again soon.Regards,Jerry L

10/10 Excellent

Eric, Bruxelles

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en août 2023
Réponse de Thingholt by Center Hotels. le 21 août 2023
Thanks for staying with us. We appreciate your feedback!

8/10 Bien

Denise, Laval

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 2 nuits en juillet 2023
Réponse de Thingholt by Center HotelsTeam le 8 sept. 2023
Dear Denise, Thank you for taking the time to leave a 4-star review. We appreciate your feedback and are glad to hear that you had a positive experience during your visit. If there are any specific aspects you enjoyed or any areas where you feel we could improve to earn that extra star in the future, please feel free to share. Your input is invaluable in helping us enhance our services and meet the expectations of our valued guests. We hope to have the pleasure of serving you again soon.Best regards,Camila BiancaHotel Manager

10/10 Excellent

Eric

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Escale Reykjavik
Hotel très central, bon rapport qualité prix pour le pays
Séjour de 1 nuit en juin 2023
Réponse de Reception le 16 juin 2023
Dear Eric, Thank you for your lovely feedback following your recent stay with us.We are glad to know that you enjoyed your stay with us. We hope to welcome you again in the near future.Warm Regards,Team Thingholt

10/10 Excellent

Karine

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Emplacement parfait. Le déjeuner excellent.
Séjour de 1 nuit en septembre 2022
Réponse de Thingholt by Center Hotels le 16 sept. 2022
Thanks for staying with us. We appreciate your feedback!

8/10 Bien

Johny

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
la proximité du centre-ville, la gentillesse du personnel et le calme qui y régnait.
Séjour de 6 nuits en décembre 2021
Réponse de Front Desk Team le 20 déc. 2021
Dear Johny, Thank you for sharing your kind words with us. It means the world to us and to our entire team! We look forward to serving you again soon! Sincerely Camila Front Desk

10/10 Excellent

Yoann

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Awesome staff
Sooo kind people. They just make you having the best stay.
Séjour de 1 nuit en août 2021

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Excellent point de chute au centre de Reykjavik
Hôtel moderne au design agréable. Chambre petite mais fonctionnelle, tout comme la salle de bain. Personnel agréable. Petit déjeuner buffet avec des produits variés. Nous avons même eu droit à un petit déjeuner (croissants, café) malgré un départ très matinal. L’hôtel est idéalement situé en plein centre de Reykjavik. Nombreux bars et restos à proximité. Bref, un bon choix pour un séjour dans la capitale islandaise.
Séjour de 2 nuits en juillet 2021

10/10 Excellent

Sophie, Paris

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Tout était bien propreté de l’accueil jusque dans les chambres
Séjour de 4 nuits en janvier 2020
Réponse de Thingholt le 7 mars 2020
Thank you very much for your review. We are happy to know that you had a great stay We are looking forward to welcoming You again. Best Regards Team Thingholt

10/10 Excellent

Florence, Paris

Voyage en famille
Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
Très bien placé au centre ville. Pas bruyant. Chambre spacieuse et très propre.
Séjour de 3 nuits en décembre 2019
Réponse de Heba le 15 janv. 2020
Dear Florence, We are very glad to hear that you enjoyed your stay with us. We hope to welcome you back again!

8/10 Bien

Voyageur vérifié

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Points positifs situation géographique Personnel au top Service pour le ménage top Points négatif L’option grand lit double c’est en faite deux lits simple collés et les robinets pour régler l’eau chaude sont très complexe et pas précis et enfin pas de restaurant dans l’hôtel
Séjour de 6 nuits en décembre 2019
Réponse de Heba le 15 janv. 2020
Hi Anonymous, We appreciate you taking the time to provide us with such detailed feedback about your stay. I am very sorry to hear that several things throughout your stay did not meet your expectations. Please note that your concerns have been passed on.

6/10 Satisfaisant

Voyageur vérifié

Voyage en couple
Les points forts : Propreté et infrastructures et conditions de l’hébergement
Les points faibles : Personnel et service
Papier toilette bas de gamme, le verre proposé est ridicule si on regarde le prix de l’hôtel (jus d’orange...) Le SPA est payant alors qu’il devrait être gratuit à part les massages pour les clients de l’hôtel
Séjour de 1 nuit en octobre 2019

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Très bien situé, qualité de l'accueil, super design, très bon rapport qualité prix
Séjour de 4 nuits en août 2019

10/10 Excellent

Voyageur vérifié

Séjour de 1 nuit en mai 2019
Réponse de Team Þingholt le 24 août 2019
Dear Guest, Thank you for such a great review and thank you for staying with us at CenterHotel Þingholt. Kindest regards,

10/10 Excellent

Voyageur vérifié

Voyage en famille, Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Très propre service excellent petit déjeuner copieux
Séjour de 7 nuits en juillet 2019
Réponse de Team Þingholt le 23 août 2019
Dear Guest, Thank you for such a great review and thank you for staying with us at CenterHotel Þingholt. Kindest regards,

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 2 nuits en juin 2019
Réponse de Team Þingholt le 23 août 2019
Dear Guest, Thank you for such a great review and thank you for staying with us at CenterHotel Þingholt. Kindest regards,

10/10 Excellent

Carol, Saguenay, Quebec, Canada

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
localisation parfaite. Bruyant cependant la nuit en raison des fêtards des établissements a proximité de l’hôtel ( si vous dormez les fenêtres ouvertes ). Personnel tres professionnel.
Séjour de 5 nuits en juin 2019

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Très bruyant la nuit à cause d’un bar/disco à côté.
Séjour de 1 nuit en mai 2019

2/10 Horrible

Mehdi

Les points forts : Propreté et infrastructures et conditions de l’hébergement
Les points faibles : Personnel et service et confort de la chambre
It's impossible to sleep in some rooms of the hotel. (There is a club just down the street. You'll hear the music + people screaming on the streets until 4 to 5 in the morning...) Despite the fact we asked for a quiet room, the managment can put you in one of those rooms. They exactly knew about this issue (lots of bad comments on Booking, Hotels.com and Tripadvisor). They are totally aware of it and the receptionist confirmed that by telling us that it's a very loud room where they try to put customers when no other room is available... Question : How can you sell this room at a higher price than a standard room, knowing that it's a room where it's impossible to sleep ? This is unrespectful to your customers. When we complained about it, we tried for 3 days to talk to a manager... Not one dared to come talk to us (very good avoidance skills) and no compensation was offered... So please find another option if you stay in Reykjavik.
Séjour de 1 nuit en mai 2019

2/10 Horrible

Mehdi

Les points forts : Propreté et infrastructures et conditions de l’hébergement
Les points faibles : Personnel et service et confort de la chambre
We tried to talk to a manager but never got a chance to talk to anyone... They have very good avoidance skills.
Séjour de 1 nuit en mai 2019

2/10 Horrible

Mehdi

Les points forts : Propreté et infrastructures et conditions de l’hébergement
Les points faibles : Personnel et service et confort de la chambre
Impossible to sleep + disrespectful managment
Impossible to sleep in a "Deluxe" room, there is a club just opposite the hotel and the rooms are very hot. So if you open the window, you'll get fresh air but the noise of the club will be increased... So no chance to sleep before 4 or 5 in the morning. We complained about it at reception. The problem is well not from the hotel, but they still sell the room as a "Deluxe" ... I tried for 3 days to talk to a manager, but it seems that the managers are either not working on that day or are currently in the other hotel they have in the city...Strange, not ? On the day we checked out, I insisted to talk to a manager, the receptionist told me again that no manager is on duty that day... but she called a manager in another branch... We talked a few minutes about what happened and the manager assured me that he would transfer the complaints to the manager in charge of our hotel and that he would get back to me within the following two days... Guess what ! No one contacted me... As a 4 star hotel, i think this way of treating customers is very disrespectful and unprofessional. No compensation was offered, while we couldn't sleep in a 4 star hotel....
Séjour de 1 nuit en mai 2019

4/10 Médiocre

Voyageur vérifié

Voyage d’affaires
Les points forts : Personnel et service
Les points faibles : Équipements et infrastructures et conditions de l’hébergement
Le personnel était gentil. Néanmoins à la réservation j’ai spécifié un grand lit et une baignoire. J’ai eu deux lits séparés et une douche. Beaucoup d’elements De la chambre étaient endommagés.
Séjour de 3 nuits en mai 2019

6/10 Satisfaisant

Voyageur vérifié

Séjour de 4 nuits en décembre 2018
Réponse de Clizia - Front Desk le 9 janv. 2019
Dear Guest, Thanks for staying with us. We appreciate your feedback! Best Regards,

10/10 Excellent

Louise Jean

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
This property was fabulous. The room was very modern and large. The spa facility was an amazing way to unwind.
Séjour de 3 nuits en avril 2024
Réponse de Kind Regards-Bora front Desk le 11 avr. 2024
Dear Louise Jean We're thrilled to hear you had a fabulous stay with us! It's wonderful to know that you enjoyed our modern and spacious rooms, as well as our relaxing spa facilities. Thank you for choosing us, and we hope to welcome you back soon for another rejuvenating experience!

10/10 Excellent

Keiko

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
街の中心部にあるモダンで清潔なホテル。問題が発生した際、迅速に最善の解決をしてくれた。ホテルスタッフはみんな親切で、とても良い時間を過ごすことが出来た。
Séjour de 5 nuits en avril 2024
Réponse de Kind Regards-Bora Front Desk le 12 avr. 2024
Thank you for your wonderful review! We're thrilled to hear that you found our hotel modern, clean, and centrally located. It's great to know that we were able to swiftly resolve any issues that arose, and we truly appreciate your kind words about our staff. We're delighted that you had a great time with us, and we hope to welcome you back soon for another enjoyable stay!

10/10 Excellent

mayra

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Super close to everything downtown, really pretty lobby and the morning breakfast was great.
Séjour de 3 nuits en avril 2024
Réponse de Thingholt by CenterHotels le 10 avr. 2024
Dear Mayra, Thank you so much for your glowing review of your recent stay at Thingholt by CenterHotels. We are thrilled to hear that you found our location convenient and enjoyed our beautiful lobby as well as the breakfast offerings.We take great pride in providing our guests with a comfortable and enjoyable experience, and it's wonderful to hear that we hit the mark during your visit.Your kind words mean a lot to us and serve as motivation for our team to continue delivering exceptional service. Should your travels bring you back to Reykjavik we would love to welcome you back for another fantastic stay.Thank you once again for choosing Thingholt by CenterHotels. We look forward to the opportunity to host you again in the future!Kind Regards, Camila Bianca Hotel Manager

10/10 Excellent

Elena

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very nice boutique hotel very conveniently located. The room was great, with a nice sitting area. The floor in the bathroom is heated. Breakfast was very good. I was happy with a variety of fruits provided.
Séjour de 3 nuits en avril 2024
Réponse de Bora-Front Desk le 10 avr. 2024
Dear ElenaThank you so much for your kind words! We're thrilled to hear that you enjoyed your stay with us and that you found our location convenient, our lobby beautiful, and our breakfast delightful. We appreciate your feedback and hope to welcome you back soon for another great experience.Best regards,

10/10 Excellent

Ace Vergel, Antioch

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Good location near the bus stops and shopping area. The suites are spacious and have nice layout. The lady during check-in is not so helpful, but the guy with long blonde hair is amazingly helpful, thank you for your recommendation
Séjour de 4 nuits en avril 2024
Réponse de Bora-Front Desk le 10 avr. 2024
Dear Ace VergelThank you for your valuable feedback! We're pleased to hear that you appreciated our convenient location and spacious suites. Your kind words about our team members are greatly appreciated, and we're thrilled to know that our colleague with long blonde hair provided you with exceptional service. We will certainly pass on your compliments to him.We apologize for any inconvenience you experienced during check-in and will address this internally to ensure a smoother experience for our guests in the future.Thank you again for choosing us, and we look forward to welcoming you back soon!Warm regards,

10/10 Excellent

Thao, Quincy

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Really loved this hotel. The receptionist was wonderful. Very close and convenient location to shopping and restaurants. Hotel room is a bit small but clean. Had everything we needed.
Séjour de 1 nuit en mars 2024
Réponse de Bora le 4 avr. 2024
Dear Thao Thank you for your amazing review. We are so happy to hear that you enjoyed the stay with us.We hope to welcome you soon .Best Regards

10/10 Excellent

Agnes

Voyage en groupe
Les points forts : Équipements
Great hotel with very helpful staff. Very nice to have the gym.
Séjour de 2 nuits en mars 2024
Réponse de Best Regard -Team Thingholt le 4 avr. 2024
Dear Agnes Thank you for your amazing review.We are so happy to hear that you enjoyed your stay with us.Hope to see you again .

10/10 Excellent

Nathan

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very good location and friendly staff
Séjour de 4 nuits en mars 2024
Réponse de Thingholt team. le 4 avr. 2024
Dear NathanThank you for the amazing review .We are so happy to hear that you had a great stay with us.We hope to welcome you again in our hotel.Best regards

8/10 Bien

MIGUEL, Guaynabo

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Small beautiful boutique hotel very well kept our room had earplugs for the weekend crowds in the bar next door The day we left the lobby elevator was not working so we had to carry all 7 bags up the stairs to leave the hotel which was not fun
Séjour de 3 nuits en mars 2024
Réponse de Bora-Front Desk le 10 avr. 2024
Dear MiguelThank you for your kind feedback! We're glad you enjoyed your stay overall. We apologize for the inconvenience with the lobby elevator and appreciate your understanding. We hope to have the pleasure of welcoming you back soon.Best regards,

8/10 Bien

Amber Dawn Valentine

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Nice hotel with very convenient location to all main areas. Our room was a little small, even for European standards. The table at the end of the band stuck out on both sides so we had to turn sideways to get by and the bathroom was located right beside the right side of the bed so it was awkward. Breakfast was great and very convenient and they were even able to accommodate GF diet. We were only able to use the sauna once and the hot tub was down during our whole stay. The staff was super friendly and very accommodating
Séjour de 4 nuits en mars 2024
Réponse de Front Desk le 10 avr. 2024
Dear Amber DawnThank you for sharing your experience with us. We're pleased to hear that you appreciated our convenient location and enjoyed our breakfast offerings, especially the accommodation of gluten-free dietary needs. However, we apologize for any inconvenience caused by the size and layout of your room. Your feedback is valuable to us, and we will use it to improve our services and facilities. We're glad to hear that our staff provided friendly and accommodating service throughout your stay. We regret that you couldn't fully enjoy our sauna and hot tub due to maintenance issues, and we appreciate your understanding. We hope to have the opportunity to welcome you back for a more seamless experience in the future.Warm regards,

10/10 Excellent

Brooke Elizabeth

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Loved loved loved this hotel! We got engaged on our trip and the spa was such a lovely and romantic add on to our stay. Parking is street-only but we were able to find a spot every time and the cost is fairly cheap. The breakfast was one of the best continental breakfasts I’ve had and I would 10/10 recommend this hotel to anyone looking for a nice place in downtown Reykjavik!
Séjour de 6 nuits en mars 2024
Réponse de Front Desk le 28 mars 2024
Dear ElizabethThank you so much for your glowing review! We are thrilled to hear that you loved your stay at our hotel and that it played a special part in your engagement trip. Our team takes great pride in providing a romantic and memorable experience for our guests.We're glad to hear that you enjoyed our spa facilities, finding them to be a lovely and romantic addition to your stay. Additionally, we understand the convenience of street parking and are pleased that you found it easy to locate spots at a reasonable cost.It's wonderful to hear that our continental breakfast exceeded your expectations! We strive to offer a delicious and satisfying start to the day for all our guests.Thank you for recommending our hotel to others seeking a nice place in downtown Reykjavik. We look forward to welcoming you back for another memorable stay in the future! If there's anything else we can assist you with, please don't hesitate to let us know. Congratulations again on your engagement!Best Regards,Jerry Leal

8/10 Bien

Marie, Bennington

Séjour de 1 nuit en mars 2024
Réponse de Kind Regards-Bora-Front Desk le 15 avr. 2024
Dear MarieThank you for your feedback! We appreciate your rating and hope to earn that extra star on your next visit. Looking forward to seeing you again soon!

6/10 Satisfaisant

Dan

Les points forts : Propreté
Séjour de 4 nuits en mars 2024
Réponse de Front Desk le 28 mars 2024
Dear Dan,Thank you for your feedback.We hope you had an amazing stay with us.We hope to welcome you back again soon at Thingholt by Centerhotels.Warm Regards,Jerry Leal

8/10 Bien

Marie, Bennington

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
The trade off for an excellent location in a very walkable city is noise…
Séjour de 5 nuits en mars 2024
Réponse de Front Desk le 28 mars 2024
Dear Marie,Thank you for taking the time to share your feedback with us. We're glad to hear that you appreciated our hotel's excellent location in the heart of Reykjavik, which makes exploring the city on foot convenient for our guests.We understand that with such a central location, there can sometimes be noise from the surrounding area. We apologize for any inconvenience this may have caused during your stay. Our team is always available to assist in addressing any noise-related concerns or providing alternative accommodations if needed.We value your feedback and hope that despite this inconvenience, you were able to enjoy your overall experience in Reykjavik. Should you choose to stay with us again in the future, please don't hesitate to reach out so we can ensure a more peaceful and comfortable stay for you. Thank you again for sharing your thoughts with us.Warm Regards,Jerry Leal

8/10 Bien

Frances, Felton

Séjour de 3 nuits en mars 2024
Réponse de Camila Thingholt by CenterHotels le 10 avr. 2024
Dear Frances, Thank you for taking the time to leave a review following your recent stay at Thingholt by CenterHotels. We greatly appreciate your feedback and are delighted to hear that you had an enjoyable experience overall.At Thingholt by CenterHotels we are committed to continuously improving our services and facilities to provide our guests with the best possible experience. Your feedback helps us in this endeavor, and we are grateful for your valuable input.We hope to have the pleasure of welcoming you back in the near future. Please do not hesitate to contact us directly if there is anything we can assist you with in planning your next stay.Warm regards,Camila BiancaHotel Manager

10/10 Excellent

Guadalupe Lizeth

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Would recommend
Réponse de Front Desk le 22 mars 2024
Dear Dear Guadalupe,Thank you for your recommendation! We're thrilled to hear that you had a positive experience with us.If you have any specific feedback or suggestions on how we can further improve, please feel free to share. We always aim to provide the best possible experience for our guests.We look forward to welcoming you back in the future!Warm regards,Jerry Leal

10/10 Excellent

Tara

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Close to bus stop #6 for easy pick up and an easy walk to many of Reykjavik’s attractions. The hotel was spotlessly clean, and the staff friendly. Breakfast was great with lots of options! Would highly recommend.
Séjour de 2 nuits en février 2024
Réponse de Front Desk le 22 mars 2024
Dear Tara,Thank you so much for your wonderful review! We're thrilled to hear that you enjoyed your stay with us and that our location near bus stop #6 made it easy for you to explore Reykjavik's attractions.We're delighted that you found our hotel to be spotlessly clean and that our staff were friendly and accommodating. Providing exceptional service and a clean environment are top priorities for us.It's fantastic to know that you enjoyed our breakfast offerings with plenty of options to choose from.Your recommendation means the world to us! We hope to have the pleasure of welcoming you back for another great stay in the future.Warm regards,Jerry Leal

10/10 Excellent

Mario

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 2 nuits en mars 2024
Réponse de Bora-Front Desk le 10 avr. 2024
Dear MarioThank you for the perfect score! We're delighted to know that your stay met your expectations. We hope to have the pleasure of welcoming you back soon for another exceptional experience.Warm regards,

10/10 Excellent

Kate

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 4 nuits en février 2024
Réponse de Front Desk le 22 mars 2024
Dear Kate,Thank you for the stellar rating! We're thrilled to hear that you had a 5-star experience with us.If there's anything specific that made your stay exceptional or if you have any feedback for us, please feel free to share. Your insights help us continually improve and provide the best possible experience for our guests.We hope to have the pleasure of welcoming you back for another outstanding stay in the future!Warm regards,Jerry Leal

10/10 Excellent

GRISCENCO

Voyage en famille, Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Everything was good
Séjour de 5 nuits en mars 2024
Réponse de Front Desk le 22 mars 2024
Dear Griscenco,Thank you for your positive feedback! We're delighted to hear that everything met your expectations during your stay with us.If there's anything we can do to make your next visit even more enjoyable, please don't hesitate to let us know. We look forward to welcoming you back for another great experience in the future!Warm regards,Jerry Leal

8/10 Bien

Anjelika

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
I haven’t noticed any VIP services, only got a voucher for 2 drinks, after enquiring. Also, the rooms are too dark and quite cold, no temperature control in the room. Mattresses are quite hard for my liking. Breakfast was excellent and service was amazing.
Séjour de 5 nuits en mars 2024
Réponse de Front Desk le 22 mars 2024
Dear Anjelika,Thank you for taking the time to share your feedback with us. We're delighted to hear that you enjoyed our excellent breakfast and service during your stay.We apologize for any inconvenience caused by the lack of VIP services and the darkness and temperature of the rooms. Your feedback regarding the mattresses being too hard is also duly noted. We'll review these aspects of our guest experience to ensure improvements are made where possible.Your comments are invaluable to us as we continuously strive to enhance our guests' experience. If there's anything else we can do to improve your future stays with us, please don't hesitate to let us know.We hope to have the opportunity to welcome you back for another enjoyable stay in the future!Warm regards,Jerry Leal

10/10 Excellent

Sonia

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great rooms close to everything. Great spa facilities and breakfast. Would definitely stay again
Réponse de Front Desk le 22 mars 2024
Dear Sonia,Thank you for your fantastic review! We're thrilled to hear that you enjoyed our great rooms, convenient location, excellent spa facilities, and delicious breakfast during your stay.We're delighted to hear that you had such a positive experience with us and that you would definitely stay again. We can't wait to welcome you back for another wonderful stay in the future!Warm regards,Jerry Leal

10/10 Excellent

Robyn

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The hotel was located in the heart of the tourist shopping district but also within walking distance to the bus stop for tour buses and the old harbour area. Modern boutique hotel with great service and good breakfast. Scrambled egg, bacon and sausage option as well as the usual continental selection. Breakfast service staff very attentive and friendly. I'd definitely stay there again. Robyn Guedes, Bloomfield, Australia.
Séjour de 4 nuits en février 2024
Réponse de Front Desk le 5 mars 2024
Dear Robyn,Thank you for sharing your wonderful experience with us, Robyn! We're thrilled to hear that our hotel's central location suited your needs perfectly, offering easy access to both the bustling tourist shopping district and the scenic old harbor area.We're delighted that you enjoyed our modern boutique ambiance and the attentive service provided by our staff. It's fantastic to know that you found our breakfast offerings to your liking, with a satisfying selection including the classic scrambled eggs, bacon, and sausage, alongside a variety of continental options.We truly appreciate your kind words and recommendation, and we would be honored to welcome you back for another enjoyable stay whenever you find yourself in the area again at Thingholt apartments by CenterhotelsWarm Regards,Jerry L

10/10 Excellent

Gail

Séjour de 3 nuits en février 2024
Réponse de Front Desk le 22 mars 2024
Dear Gail,Thank you for sharing your feedbackWe hope you had a great stay with us and we look forward to welcoming you back again soon.Warm Regards,Jerry Leal

6/10 Satisfaisant

maria

Voyage en famille
Les points faibles : Personnel et service, équipements, infrastructures et conditions de l’hébergement
Verouderd hotel, voor saunagedeelte moet je extra betalen, magere gym, waterval bij bad in sauna ruimte deed het niet. Personeel dacht dat het een verwarming was.... die doet het dus al heel lang niet. Slechte koffie bij het ontbijt. Wel lekkere broodjes.
Séjour de 4 nuits en février 2024
Réponse de Front Desk le 28 févr. 2024
Dear Maria Thank you for taking the time to share your feedback with us. We genuinely value all comments as they help us to continually improve our services.We apologize that your experience did not meet your expectations. Your feedback regarding the sauna area, gym, and waterfall feature is duly noted. Rest assured, we will address these issues promptly to ensure they are rectified for future guests.Regarding the sauna area, we understand your disappointment with the additional fee. We will review our pricing structure to ensure it aligns with the value we aim to provide to our guests.As for the gym facilities, we regret that they fell short of your expectations. We will assess the equipment and amenities to make necessary enhancements for a better experience.Regarding the waterfall feature, we apologize for any inconvenience caused. We have already initiated maintenance to address this issue promptly.We are glad to hear that you enjoyed our sandwiches, and we hope they added a positive touch to your stay.We appreciate your constructive criticism, and we hope to have the opportunity to welcome you back in the future to showcase the improvements we've made.Warm regards,Jerry L

10/10 Excellent

Nicholas

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Wonderful stay!
Séjour de 1 nuit en janvier 2024
Réponse de Front Desk le 28 févr. 2024
Dear Nicholas,Thank you for sharing your positive feedback with us! We're thrilled to hear that you had a wonderful stay with us.If there's anything specific that made your stay memorable or any particular aspect of our service that stood out to you, we'd love to hear about it. Your feedback helps us ensure that every guest experience is exceptional.We hope to welcome you back at Thingholt by Centerhotels for another fantastic stay in the future!Warm regards,Jerry L