Avis
9,0
Merveilleux
9,4/10
Propreté
9,6/10
Personnel et service
8,8/10
Équipements
9,0/10
Infrastructures et conditions de l’hébergement
9,0/10
Écoresponsabilité
Avis
20 janv. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en janvier 2024
Réponse de Front Desk le 22 janv. 2024
Dear Francis,Thank you for taking the time to share your feedback about your recent stay at our hotel. We're delighted to hear that you found our hotel very good, centrally located, and appreciated the perfect welcome.It's great to know that your standard room met your expectations with comfortable bedding, quiet ambiance facing the street, and perfect amenities. Your positive comments encourage us to continue providing excellent service and maintaining our high standards.We apologize for any shortcomings you experienced during breakfast. Your feedback regarding the orange juice, coffee, and the variety of cold meats is valuable, and we will certainly review these aspects to improve the overall breakfast experience for our guests.We're pleased to hear that you took advantage of the free parking available within a 5-minute walk. We understand the importance of convenient parking, and we're glad this aspect added to your overall experience.Should your travels bring you back to the area, we would love the opportunity to welcome you again and provide an even better experience. Thank you for choosing our hotel, and we appreciate your constructive feedback.Warm regards,Jerry L
10/10 Excellent
Trung Kiet
Voyage en couple
13 janv. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Trung Kiet
Séjour de 3 nuits en janvier 2024
Réponse de Front Desk le 22 janv. 2024
Dear Trung Kiet,Thank you for your wonderful words.We hope you had a great time in Iceland.We look forward to welcoming you back again soon.Regards,Jerry L
10/10 Excellent
Eric, Bruxelles
12 août 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Eric
Séjour de 1 nuit en août 2023
Réponse de Thingholt by Center Hotels. le 21 août 2023
Thanks for staying with us. We appreciate your feedback!
8/10 Bien
Denise, Laval
11 août 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Denise
Séjour de 2 nuits en juillet 2023
Réponse de Thingholt by Center HotelsTeam le 8 sept. 2023
Dear Denise, Thank you for taking the time to leave a 4-star review. We appreciate your feedback and are glad to hear that you had a positive experience during your visit. If there are any specific aspects you enjoyed or any areas where you feel we could improve to earn that extra star in the future, please feel free to share. Your input is invaluable in helping us enhance our services and meet the expectations of our valued guests. We hope to have the pleasure of serving you again soon.Best regards,Camila BiancaHotel Manager
10/10 Excellent
Eric
15 juin 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Escale Reykjavik
Eric
Séjour de 1 nuit en juin 2023
Réponse de Reception le 16 juin 2023
Dear Eric, Thank you for your lovely feedback following your recent stay with us.We are glad to know that you enjoyed your stay with us. We hope to welcome you again in the near future.Warm Regards,Team Thingholt
10/10 Excellent
Karine
16 sept. 2022
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Karine
Séjour de 1 nuit en septembre 2022
Réponse de Thingholt by Center Hotels le 16 sept. 2022
Thanks for staying with us. We appreciate your feedback!
8/10 Bien
Johny
Voyage en couple
10 déc. 2021
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Johny
Séjour de 6 nuits en décembre 2021
Réponse de Front Desk Team le 20 déc. 2021
Dear Johny,
Thank you for sharing your kind words with us. It means the world to us and to our entire team! We look forward to serving you again soon!
Sincerely
Camila
Front Desk
10/10 Excellent
Yoann
21 août 2021
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Awesome staff
Yoann
Séjour de 1 nuit en août 2021
8/10 Bien
Voyageur vérifié
28 juil. 2021
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Excellent point de chute au centre de Reykjavik
Voyageur vérifié
Séjour de 2 nuits en juillet 2021
10/10 Excellent
Sophie, Paris
Voyage en couple
9 févr. 2020
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Sophie
Séjour de 4 nuits en janvier 2020
Réponse de Thingholt le 7 mars 2020
Thank you very much for your review.
We are happy to know that you had a great stay
We are looking forward to welcoming You again.
Best Regards
Team Thingholt
10/10 Excellent
Florence, Paris
Voyage en famille
25 déc. 2019
Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
Florence
Séjour de 3 nuits en décembre 2019
Réponse de Heba le 15 janv. 2020
Dear Florence,
We are very glad to hear that you enjoyed your stay with us. We hope to welcome you back again!
8/10 Bien
Voyageur vérifié
Voyage en couple
14 déc. 2019
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Voyageur vérifié
Séjour de 6 nuits en décembre 2019
Réponse de Heba le 15 janv. 2020
Hi Anonymous,
We appreciate you taking the time to provide us with such detailed feedback about your stay. I am very sorry to hear that several things throughout your stay did not meet your expectations. Please note that your concerns have been passed on.
6/10 Satisfaisant
Voyageur vérifié
Voyage en couple
13 oct. 2019
Les points forts : Propreté et infrastructures et conditions de l’hébergement
Les points faibles : Personnel et service
Voyageur vérifié
Séjour de 1 nuit en octobre 2019
10/10 Excellent
Voyageur vérifié
2 sept. 2019
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Voyageur vérifié
Séjour de 4 nuits en août 2019
10/10 Excellent
Voyageur vérifié
28 juil. 2019
Voyageur vérifié
Séjour de 1 nuit en mai 2019
Réponse de Team Þingholt le 24 août 2019
Dear Guest, Thank you for such a great review and thank you for staying with us at CenterHotel Þingholt. Kindest regards,
10/10 Excellent
Voyageur vérifié
Voyage en famille, Voyage en couple
19 juil. 2019
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Voyageur vérifié
Séjour de 7 nuits en juillet 2019
Réponse de Team Þingholt le 23 août 2019
Dear Guest, Thank you for such a great review and thank you for staying with us at CenterHotel Þingholt. Kindest regards,
10/10 Excellent
Voyageur vérifié
8 juil. 2019
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Voyageur vérifié
Séjour de 2 nuits en juin 2019
Réponse de Team Þingholt le 23 août 2019
Dear Guest, Thank you for such a great review and thank you for staying with us at CenterHotel Þingholt. Kindest regards,
10/10 Excellent
Carol, Saguenay, Quebec, Canada
Voyage en groupe
11 juin 2019
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Carol
Séjour de 5 nuits en juin 2019
8/10 Bien
Voyageur vérifié
5 juin 2019
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Voyageur vérifié
Séjour de 1 nuit en mai 2019
2/10 Horrible
Mehdi
4 juin 2019
Les points forts : Propreté et infrastructures et conditions de l’hébergement
Les points faibles : Personnel et service et confort de la chambre
Mehdi
Séjour de 1 nuit en mai 2019
2/10 Horrible
Mehdi
4 juin 2019
Les points forts : Propreté et infrastructures et conditions de l’hébergement
Les points faibles : Personnel et service et confort de la chambre
Mehdi
Séjour de 1 nuit en mai 2019
2/10 Horrible
Mehdi
4 juin 2019
Les points forts : Propreté et infrastructures et conditions de l’hébergement
Les points faibles : Personnel et service et confort de la chambre
Impossible to sleep + disrespectful managment
Mehdi
Séjour de 1 nuit en mai 2019
4/10 Médiocre
Voyageur vérifié
Voyage d’affaires
25 mai 2019
Les points forts : Personnel et service
Les points faibles : Équipements et infrastructures et conditions de l’hébergement
Voyageur vérifié
Séjour de 3 nuits en mai 2019
6/10 Satisfaisant
Voyageur vérifié
27 déc. 2018
Voyageur vérifié
Séjour de 4 nuits en décembre 2018
Réponse de Clizia - Front Desk le 9 janv. 2019
Dear Guest,
Thanks for staying with us. We appreciate your feedback!
Best Regards,
10/10 Excellent
Louise Jean
Voyage en famille
10 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Louise Jean
Séjour de 3 nuits en avril 2024
Réponse de Kind Regards-Bora front Desk le 11 avr. 2024
Dear Louise Jean We're thrilled to hear you had a fabulous stay with us! It's wonderful to know that you enjoyed our modern and spacious rooms, as well as our relaxing spa facilities. Thank you for choosing us, and we hope to welcome you back soon for another rejuvenating experience!
10/10 Excellent
Keiko
Voyage en famille avec de jeunes enfants
10 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Keiko
Séjour de 5 nuits en avril 2024
Réponse de Kind Regards-Bora Front Desk le 12 avr. 2024
Thank you for your wonderful review! We're thrilled to hear that you found our hotel modern, clean, and centrally located. It's great to know that we were able to swiftly resolve any issues that arose, and we truly appreciate your kind words about our staff. We're delighted that you had a great time with us, and we hope to welcome you back soon for another enjoyable stay!
10/10 Excellent
mayra
Voyage en couple
9 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
mayra
Séjour de 3 nuits en avril 2024
Réponse de Thingholt by CenterHotels le 10 avr. 2024
Dear Mayra, Thank you so much for your glowing review of your recent stay at Thingholt by CenterHotels. We are thrilled to hear that you found our location convenient and enjoyed our beautiful lobby as well as the breakfast offerings.We take great pride in providing our guests with a comfortable and enjoyable experience, and it's wonderful to hear that we hit the mark during your visit.Your kind words mean a lot to us and serve as motivation for our team to continue delivering exceptional service. Should your travels bring you back to Reykjavik we would love to welcome you back for another fantastic stay.Thank you once again for choosing Thingholt by CenterHotels. We look forward to the opportunity to host you again in the future!Kind Regards, Camila Bianca Hotel Manager
10/10 Excellent
Elena
Voyage en couple
9 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Elena
Séjour de 3 nuits en avril 2024
Réponse de Bora-Front Desk le 10 avr. 2024
Dear ElenaThank you so much for your kind words! We're thrilled to hear that you enjoyed your stay with us and that you found our location convenient, our lobby beautiful, and our breakfast delightful. We appreciate your feedback and hope to welcome you back soon for another great experience.Best regards,
10/10 Excellent
Ace Vergel, Antioch
5 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Ace Vergel
Séjour de 4 nuits en avril 2024
Réponse de Bora-Front Desk le 10 avr. 2024
Dear Ace VergelThank you for your valuable feedback! We're pleased to hear that you appreciated our convenient location and spacious suites. Your kind words about our team members are greatly appreciated, and we're thrilled to know that our colleague with long blonde hair provided you with exceptional service. We will certainly pass on your compliments to him.We apologize for any inconvenience you experienced during check-in and will address this internally to ensure a smoother experience for our guests in the future.Thank you again for choosing us, and we look forward to welcoming you back soon!Warm regards,
10/10 Excellent
Thao, Quincy
Voyage en couple
3 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Thao
Séjour de 1 nuit en mars 2024
Réponse de Bora le 4 avr. 2024
Dear Thao Thank you for your amazing review. We are so happy to hear that you enjoyed the stay with us.We hope to welcome you soon .Best Regards
10/10 Excellent
Agnes
Voyage en groupe
2 avr. 2024
Les points forts : Équipements
Agnes
Séjour de 2 nuits en mars 2024
Réponse de Best Regard -Team Thingholt le 4 avr. 2024
Dear Agnes Thank you for your amazing review.We are so happy to hear that you enjoyed your stay with us.Hope to see you again .
10/10 Excellent
Nathan
Voyage en couple
1 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Nathan
Séjour de 4 nuits en mars 2024
Réponse de Thingholt team. le 4 avr. 2024
Dear NathanThank you for the amazing review .We are so happy to hear that you had a great stay with us.We hope to welcome you again in our hotel.Best regards
8/10 Bien
MIGUEL, Guaynabo
Voyage en famille avec de jeunes enfants
31 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
MIGUEL
Séjour de 3 nuits en mars 2024
Réponse de Bora-Front Desk le 10 avr. 2024
Dear MiguelThank you for your kind feedback! We're glad you enjoyed your stay overall. We apologize for the inconvenience with the lobby elevator and appreciate your understanding. We hope to have the pleasure of welcoming you back soon.Best regards,
8/10 Bien
Amber Dawn Valentine
Voyage en couple
28 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Amber Dawn Valentine
Séjour de 4 nuits en mars 2024
Réponse de Front Desk le 10 avr. 2024
Dear Amber DawnThank you for sharing your experience with us. We're pleased to hear that you appreciated our convenient location and enjoyed our breakfast offerings, especially the accommodation of gluten-free dietary needs. However, we apologize for any inconvenience caused by the size and layout of your room. Your feedback is valuable to us, and we will use it to improve our services and facilities. We're glad to hear that our staff provided friendly and accommodating service throughout your stay. We regret that you couldn't fully enjoy our sauna and hot tub due to maintenance issues, and we appreciate your understanding. We hope to have the opportunity to welcome you back for a more seamless experience in the future.Warm regards,
10/10 Excellent
Brooke Elizabeth
Voyage en couple
25 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Brooke Elizabeth
Séjour de 6 nuits en mars 2024
Réponse de Front Desk le 28 mars 2024
Dear ElizabethThank you so much for your glowing review! We are thrilled to hear that you loved your stay at our hotel and that it played a special part in your engagement trip. Our team takes great pride in providing a romantic and memorable experience for our guests.We're glad to hear that you enjoyed our spa facilities, finding them to be a lovely and romantic addition to your stay. Additionally, we understand the convenience of street parking and are pleased that you found it easy to locate spots at a reasonable cost.It's wonderful to hear that our continental breakfast exceeded your expectations! We strive to offer a delicious and satisfying start to the day for all our guests.Thank you for recommending our hotel to others seeking a nice place in downtown Reykjavik. We look forward to welcoming you back for another memorable stay in the future! If there's anything else we can assist you with, please don't hesitate to let us know. Congratulations again on your engagement!Best Regards,Jerry Leal
8/10 Bien
Marie, Bennington
24 mars 2024
Marie
Séjour de 1 nuit en mars 2024
Réponse de Kind Regards-Bora-Front Desk le 15 avr. 2024
Dear MarieThank you for your feedback! We appreciate your rating and hope to earn that extra star on your next visit. Looking forward to seeing you again soon!
6/10 Satisfaisant
Dan
23 mars 2024
Les points forts : Propreté
Dan
Séjour de 4 nuits en mars 2024
Réponse de Front Desk le 28 mars 2024
Dear Dan,Thank you for your feedback.We hope you had an amazing stay with us.We hope to welcome you back again soon at Thingholt by Centerhotels.Warm Regards,Jerry Leal
8/10 Bien
Marie, Bennington
Voyage en famille
23 mars 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Marie
Séjour de 5 nuits en mars 2024
Réponse de Front Desk le 28 mars 2024
Dear Marie,Thank you for taking the time to share your feedback with us. We're glad to hear that you appreciated our hotel's excellent location in the heart of Reykjavik, which makes exploring the city on foot convenient for our guests.We understand that with such a central location, there can sometimes be noise from the surrounding area. We apologize for any inconvenience this may have caused during your stay. Our team is always available to assist in addressing any noise-related concerns or providing alternative accommodations if needed.We value your feedback and hope that despite this inconvenience, you were able to enjoy your overall experience in Reykjavik. Should you choose to stay with us again in the future, please don't hesitate to reach out so we can ensure a more peaceful and comfortable stay for you. Thank you again for sharing your thoughts with us.Warm Regards,Jerry Leal
8/10 Bien
Frances, Felton
20 mars 2024
Frances
Séjour de 3 nuits en mars 2024
Réponse de Camila Thingholt by CenterHotels le 10 avr. 2024
Dear Frances, Thank you for taking the time to leave a review following your recent stay at Thingholt by CenterHotels. We greatly appreciate your feedback and are delighted to hear that you had an enjoyable experience overall.At Thingholt by CenterHotels we are committed to continuously improving our services and facilities to provide our guests with the best possible experience. Your feedback helps us in this endeavor, and we are grateful for your valuable input.We hope to have the pleasure of welcoming you back in the near future. Please do not hesitate to contact us directly if there is anything we can assist you with in planning your next stay.Warm regards,Camila BiancaHotel Manager
10/10 Excellent
Guadalupe Lizeth
Voyage en famille
19 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Guadalupe Lizeth
Réponse de Front Desk le 22 mars 2024
Dear Dear Guadalupe,Thank you for your recommendation! We're thrilled to hear that you had a positive experience with us.If you have any specific feedback or suggestions on how we can further improve, please feel free to share. We always aim to provide the best possible experience for our guests.We look forward to welcoming you back in the future!Warm regards,Jerry Leal
10/10 Excellent
Tara
Voyage en couple
17 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Tara
Séjour de 2 nuits en février 2024
Réponse de Front Desk le 22 mars 2024
Dear Tara,Thank you so much for your wonderful review! We're thrilled to hear that you enjoyed your stay with us and that our location near bus stop #6 made it easy for you to explore Reykjavik's attractions.We're delighted that you found our hotel to be spotlessly clean and that our staff were friendly and accommodating. Providing exceptional service and a clean environment are top priorities for us.It's fantastic to know that you enjoyed our breakfast offerings with plenty of options to choose from.Your recommendation means the world to us! We hope to have the pleasure of welcoming you back for another great stay in the future.Warm regards,Jerry Leal
10/10 Excellent
Mario
16 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Mario
Séjour de 2 nuits en mars 2024
Réponse de Bora-Front Desk le 10 avr. 2024
Dear MarioThank you for the perfect score! We're delighted to know that your stay met your expectations. We hope to have the pleasure of welcoming you back soon for another exceptional experience.Warm regards,
10/10 Excellent
Kate
12 mars 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Kate
Séjour de 4 nuits en février 2024
Réponse de Front Desk le 22 mars 2024
Dear Kate,Thank you for the stellar rating! We're thrilled to hear that you had a 5-star experience with us.If there's anything specific that made your stay exceptional or if you have any feedback for us, please feel free to share. Your insights help us continually improve and provide the best possible experience for our guests.We hope to have the pleasure of welcoming you back for another outstanding stay in the future!Warm regards,Jerry Leal
10/10 Excellent
GRISCENCO
Voyage en famille, Voyage en groupe
10 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
GRISCENCO
Séjour de 5 nuits en mars 2024
Réponse de Front Desk le 22 mars 2024
Dear Griscenco,Thank you for your positive feedback! We're delighted to hear that everything met your expectations during your stay with us.If there's anything we can do to make your next visit even more enjoyable, please don't hesitate to let us know. We look forward to welcoming you back for another great experience in the future!Warm regards,Jerry Leal
8/10 Bien
Anjelika
Voyage en couple
10 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Anjelika
Séjour de 5 nuits en mars 2024
Réponse de Front Desk le 22 mars 2024
Dear Anjelika,Thank you for taking the time to share your feedback with us. We're delighted to hear that you enjoyed our excellent breakfast and service during your stay.We apologize for any inconvenience caused by the lack of VIP services and the darkness and temperature of the rooms. Your feedback regarding the mattresses being too hard is also duly noted. We'll review these aspects of our guest experience to ensure improvements are made where possible.Your comments are invaluable to us as we continuously strive to enhance our guests' experience. If there's anything else we can do to improve your future stays with us, please don't hesitate to let us know.We hope to have the opportunity to welcome you back for another enjoyable stay in the future!Warm regards,Jerry Leal
10/10 Excellent
Sonia
Voyage en couple
9 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Sonia
Réponse de Front Desk le 22 mars 2024
Dear Sonia,Thank you for your fantastic review! We're thrilled to hear that you enjoyed our great rooms, convenient location, excellent spa facilities, and delicious breakfast during your stay.We're delighted to hear that you had such a positive experience with us and that you would definitely stay again. We can't wait to welcome you back for another wonderful stay in the future!Warm regards,Jerry Leal
10/10 Excellent
Robyn
4 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Robyn
Séjour de 4 nuits en février 2024
Réponse de Front Desk le 5 mars 2024
Dear Robyn,Thank you for sharing your wonderful experience with us, Robyn! We're thrilled to hear that our hotel's central location suited your needs perfectly, offering easy access to both the bustling tourist shopping district and the scenic old harbor area.We're delighted that you enjoyed our modern boutique ambiance and the attentive service provided by our staff. It's fantastic to know that you found our breakfast offerings to your liking, with a satisfying selection including the classic scrambled eggs, bacon, and sausage, alongside a variety of continental options.We truly appreciate your kind words and recommendation, and we would be honored to welcome you back for another enjoyable stay whenever you find yourself in the area again at Thingholt apartments by CenterhotelsWarm Regards,Jerry L
10/10 Excellent
Gail
26 févr. 2024
Gail
Séjour de 3 nuits en février 2024
Réponse de Front Desk le 22 mars 2024
Dear Gail,Thank you for sharing your feedbackWe hope you had a great stay with us and we look forward to welcoming you back again soon.Warm Regards,Jerry Leal
6/10 Satisfaisant
maria
Voyage en famille
24 févr. 2024
Les points faibles : Personnel et service, équipements, infrastructures et conditions de l’hébergement
maria
Séjour de 4 nuits en février 2024
Réponse de Front Desk le 28 févr. 2024
Dear Maria Thank you for taking the time to share your feedback with us. We genuinely value all comments as they help us to continually improve our services.We apologize that your experience did not meet your expectations. Your feedback regarding the sauna area, gym, and waterfall feature is duly noted. Rest assured, we will address these issues promptly to ensure they are rectified for future guests.Regarding the sauna area, we understand your disappointment with the additional fee. We will review our pricing structure to ensure it aligns with the value we aim to provide to our guests.As for the gym facilities, we regret that they fell short of your expectations. We will assess the equipment and amenities to make necessary enhancements for a better experience.Regarding the waterfall feature, we apologize for any inconvenience caused. We have already initiated maintenance to address this issue promptly.We are glad to hear that you enjoyed our sandwiches, and we hope they added a positive touch to your stay.We appreciate your constructive criticism, and we hope to have the opportunity to welcome you back in the future to showcase the improvements we've made.Warm regards,Jerry L
10/10 Excellent
Nicholas
19 févr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Nicholas
Séjour de 1 nuit en janvier 2024
Réponse de Front Desk le 28 févr. 2024
Dear Nicholas,Thank you for sharing your positive feedback with us! We're thrilled to hear that you had a wonderful stay with us.If there's anything specific that made your stay memorable or any particular aspect of our service that stood out to you, we'd love to hear about it. Your feedback helps us ensure that every guest experience is exceptional.We hope to welcome you back at Thingholt by Centerhotels for another fantastic stay in the future!Warm regards,Jerry L