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Avis sur Rimondi Grand Resort & Spa

5 out of 5
Rimondi Grand Resort & Spa
Nea Magnisia, Rethymno, Crete Island

Avis

7,8

Bien

Note des voyageurs de 10 (Excellent), d’après 11 avis sur 34." "
Note des voyageurs de 8 (Bien), d’après 14 avis sur 34." "
Note des voyageurs de 6 (Satisfaisant), d’après 5 avis sur 34." "
Note des voyageurs de 4 (Médiocre), d’après 1 avis sur 34." "
Note des voyageurs de 2 (Horrible), d’après 3 avis sur 34." "

8,6/10

Propreté

8,4/10

Personnel et service

2,0/10

Équipements

8,0/10

Infrastructures et conditions de l’hébergement

4,0/10

Écoresponsabilité

Avis

8/10 Bien

Camille, Paris

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Très bon hôtel
L'accueil est excellent, on peut confier nos clés à la réception quand on sort se promener. La literie est très confortable contrairement au canapé (pas très grave). Les chemins sont fleuris ça sent bon les vacances ! Le buffet n'est pas exceptionnel mais il suffit pour bien manger grâce à son stand crudités à la grecque.

6/10 Satisfaisant

Voyageur vérifié

Les points forts : Personnel et service
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Hôtel à éviter en basse saison !
Adresse de l'hôtels inconnue des taxis, c'était déjà un mauvais signe !!! Il dispose d'une navette pour aller à la plage, c'est mieux car le chemin à pied n'est pas très pittoresque !!! L'hôtel tourne à bas régime hors saison (moins de personnel, accès au spa limité, sauna et hammam fermés, piscine intérieure payante -> 5€, sacs poubelles qui trainent 4 jours au pied des appartement ... etc.) Le sol de l'appartement non lavé à notre arrivée, une fuite au niveau de la douche et une partie de la peinture du mur de la chambre écaillée ! L'hôtel est assez étendu et ne comptez pas sur l'accès wifi depuis votre chambre, car au delà de 10 mètres autour de la réception vous n'aurez plus de réseau ! Globalement, l'hôtel n'est pas à hauteur des photos ni du nombre d'étoiles !!! Seul le personnel de l'accueil et le barman (Nicos) relève la note de notre séjour.

8/10 Bien

Jpierre, Marseille

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Joli complexe
Hôtel sur les hauteurs mais le lieu vaut le détour. de petits bungalows composent cet hôtel chaque suite possède sa terrasse et son balcon. Pour se rendre au restaurant ou a l'accueil, on traverse des allées dallées entourées de plantes et fleurs odorantes, un bon moment. Le personnel est très serviable et sympathique.

6/10 Satisfaisant

Voyageur vérifié

8/10 Bien

AriYa, France

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Confort et charme luxueux
Superbe complexe 4****. Séjour agréable et confortable. Installations et personnel au rendez vous, à recommander sans hésitation

10/10 Excellent

Marc, France Freneuse

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Ideal pour se reposer
personnel accueillant et très disponible. Quelques difficultés à l'arrivée dans une chambre inadaptée puis avec quelques défauts immédiatement résolus par un surclassement dans la journée dans une chambre superbe. Le seul bémol est la nourriture qui ne correspond pas à la classe de l'hôtel. Il faut se contenter de prendre BED and Breakfast. situation magnifique de l'hôtel avec une vue splendide sur la mer en étant un peu surélevé sur la colline.

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Une prestation de très bonne qualité
Hotel de très bonne qualité, chambre spacieuse, confortable et propre et surtout un personnel compétent, serviable à l'écoute et au service du client.

8/10 Bien

jpmc44

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
bon rapport qualité/prix
très belle construction hôtelière dans sa catégorie, isolée à l'entrée d'un petit village, 2kms de la mer, extrême gentillesse du personnel, bonne restauration internationale (manque la note de produits locaux), même si le prix reste attractif, pas top : le descriptif sur le site est à revoir : la suite junior se transforme en double + lit supp sans patio ni balcon (ch 17-18-19-20) avec une petite salle de bain (pas de baignoire profonde... et douche de 0,70x0,70) bonne literie (pas de peignoir ni de piscine privée) pas de coffre fort

10/10 Excellent

Az

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
PARFAIT!!!!!!!
Un séjour inoubliable! Personnel à l'écoute, aux petits soins. Structure impeccable. Piscine à débordement superbe surplombant une colline avec vu sur la mer!! Chambre dotée d'un très bon confort, je recommande à 200%!!!

2/10 Horrible

Raef

Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
liked nothing about the hotel. front desk service is very aggressive and threatening to " will get you out of hotel" for complaining about their service. very uncomfortable attitude. very inconvenient to get to your room . AC mediocre, bathrooms horrible. food and restaurant staff were ok . most people we met in crete ( except for people at front desk) were pretty nice. no reason to stay there , plenty of other good hotels around
Séjour de 5 nuits en août 2022

8/10 Bien

Felipe

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Resort to rest
Our stay at the Rimondi Gran Resort @ Spa has been good overall. There are several points to mention, the buffet is good and complete, the staff is very nice at all times. Our room was semi-new and clean. As cons we can say that the shuttle bus to the city is chargeable (8€ each way), a taxi costs 25€. The hotel is literally in a place where there is no access to the city. It would be good if they had directed activities of some kind, yoga, children's activities ..... something, as there is nothing. Thank you very much.
Séjour de 4 nuits en septembre 2021

10/10 Excellent

Georgios

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 3 nuits en août 2018

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre

2/10 Horrible

Kjetil

Les points forts : Propreté, personnel et service, confort de la chambre
Les points faibles : Infrastructures et conditions de l’hébergement
Great service, terrible food
Located in the middle of nowhere. Friendly staff, Nice roof terrace. Buffet dinner included in halfboard package was worst ever. Installert wifi. Stay away.

8/10 Bien

eleni, Μεσολογγι

Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Ελενη μεσολογγι
Μας δωσανε δωματιο με πισινα πολυ ωραιο ανετο πολυ εξυπηρετικοι στην ρεσεψιον μετριο προς καλο φαγητο υπεροχα γλυκα μετριο προς κακο το πρωινο

6/10 Satisfaisant

boudewijn, Eindhoven

Les points forts : Propreté et infrastructures et conditions de l’hébergement
De vijf sterren stralen niet........
Het hotel heeft vijf sterren maar is deze waardering niet waard. Op zich nette kamers en net personeel. Wel veel kleine mankementen: douchkop die niet opgehangen kon worden, kapotte toiletrolhouder, defecte toiletbril, ontzette schuifdeur die niet open te krijgen was, balkonstoeltjes waarop je zeer onconfortabel zit. Geen badjassen en slippers. Niet heel belangrijk maar vermeld het niet als het er niet is. De locatie is afgelegen. Naar het strand kan alleen met een shuttlebusje dat overigens regelmatig rijdt en gratis wordt aangeboden. Er zijn nauwelijks parasols en ook weinig ligbedden. De zwembaden zijn goed. Het eten is niets mis mee maar voor een vijfsterren hotel beperkt en eenzijdig. Als je geen all-inclusive hebt erg duur: flesje cola €4. Kortom: zeker geen slecht hotel maar vijf sterren is echt te hoog gewaardeerd vanwege de minpunten in de kamer en het sfeerloze van het complex in het geheel. All inclusive is alleen aante raden als je alleen voor zon, zwembad en strand komt. Wil je wat meer dan is een auto erg aan te raden omdat je anders erg geïsoleerd zit.

2/10 Horrible

garine, falun

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Bad location. Bad food. Charged for everything.
Vi var 15 stycken. Hotelets läge var dåligt. Maten var dåligt. Vi betalade extra för allt. Dyrt och inte värd. Vi åt bara grekisk sallad. Aldrig igen.

6/10 Satisfaisant

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Great hotel, but bad food
Lovely hotel. Comfortable good size rooms. They whole place is very attractive and the pool area is a real treat. You need a car to experience this area properly. Neither of us drive, so we used the hotel shuttle service to the bus stop and then used public transport to get to Rethymno. Further out then we thought but gorgeous scenery. Two big down sides for us was the quality and variation of food and the price of drinks. The bar was extortionate. A half draft pint cost almost €5 and the cheapest wine was around €8 for a pretty poor quality wine. The food was very similar for each meal and over salted. The hotel says they use local farm produce, but if this is the case there is no need. They cover up any flavours with salt. The dining room is also FULL of flys, dead and alive, and we found them buried in the food at the buffet. After that we stopped eating in the hotel, despite paying for half board. If you can pay for just a room, or even bed and breakfast I'd recommend this hotel. Go to a local supermarket for drinks and snarks, then rent a car and explore the beauty of Crete.

10/10 Excellent

Paul, Sevenoaks

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Beautiful Crete
at short notice they found us a room and were very helpful and kind. Beautiful hotel with excellent staff and owner.

10/10 Excellent

Bernardo, Colombia

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Luna de miel
Para nuestra luna de miel este hotel es perfecto...ya que su ubicación en Creta ofrece un aspecto mágico y lleno de romanticismo

8/10 Bien

Nikki & Gary, Portsmouth, England

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Rimondi Grand Resort & Spa, Crete - October 2013
Prior to our stay at the Rimondi Grand Resort & Spa I read the trip advisor reviews and as suggested we hired a car for the whole of our stay. We were able to travel around the island with ease as nearly all areas could be reached by one road that spanned most of the island. The hotel was set on a hillside and the top of the hotel could be seen from the road & it then cascaded downwards into olive groves. The scenery was stunning & there were fantastic sea views. The whole of the hotel was clean & contemporary & the location was very peaceful. Staff were very friendly and nothing was too much trouble for them. We took full advantage of the Spa facilities & treatments on offer which were great value for money. This was a fantastic experience & the spa manager Agira was such a great hostess. The infinity pool looked inviting but was unheated and was extremely cold and as a result was not well used by guests & this is an area that could be improved. We often travelled into the city of Rethimnon of an evening which was only 20 minutes from the hotel & had the usual gift shops & restaurants you expect on holiday but then merged into a trendy set of bar, restaurants and shopping lanes near to the Fort. We also discovered the delightful fishing village of Panormo which had a couple of great beaches and a number of restaurants & other gorgeous nearby beaches well worth a visit to were Bali, Fodele Bay & Agia Pelagia.

6/10 Satisfaisant

Voyageur vérifié

Les points forts : Personnel et service, infrastructures et conditions de l’hébergement, confort de la chambre

10/10 Excellent

Thorsten, Linz, Österreich

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
tolles hotel
sehr schöne, saubere und ziemlich neue anlage etwas abseits der großen touristenströme in ruhiger lage, freundliches personal und ein chefkellner der einem beim frühstück gerne ausführliche tipps für ausflüge auf der insel gibt. sehr hübsch in den hang gebautes hotel mit schönem panoramapool. kühlschrank war im zimmer vorhanden. mietauto ist auf alle fälle empfehlenswert, da das hotel etwas abseits liegt bzw. der weg zum meer sonst etwas weit ist. wir haben nur übernachtung und frühstück gebucht, da wir viel unterwegs waren. frühstück war aber sehr in ordnung (wenngleich es nach zwei wochen dann schon ein wenig eintönig wird). abends gibt es gute cocktails in der dachterrassen-bar, tw. auch mit live-musik. leider ist die anzahl an sonnenschirmen rund um den poolbereich nicht ganz ausreichend (vor allem aufgrund von ganztages-pool-liegen-besetzern-und-reservierern), was für uns aber eher weniger wichtig war, weil wir tagsüber meistens ohnehin irgendwoanders auf der insel waren. alles in allem auf alle fälle ein absolut empfehlenswertes hotel (mit äußerst bequemen betten!). aufgrund der hanglage des hotels und vieler treppen auch zu den zimmern sollten gäste mit gehbehinderungen aber vorher mit dem hotel abklären, ob für sie geeignete zimmer frei sind.

8/10 Bien

jerzy73, england

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Wonderful Resort......but
Rimondio Grand is a top quality resort with all of the holiday essentials (and non-essentials) you would want. The accomodation is everything you would hope for - clean, modern, stylish. Maid servce is provided every day and you have the ability to change bedding and towels every day as required. Free beach towels are provided courtesy of the Rimondi Grand Spa. The staff are truly exceptional - everyone from reception, the bars, restaurant and maintenance will always go that little bit further for you. so why 'but'? Well, it;s obvious the resort hasn't been completely finished (presumably as a result of the global recession) and this has had the unfortunate knock-on of meaning the surrounding area has suffered also. Beyond the hotel bar/restaurant there is only one local alternative - a friendly taverna around the corner - which is highly recommended. for those who like to get out and about. The alternatives are the shuttle service the resort runs to it's (presumably) sister hotel on the beach a couple of kilometers away meaning you are tied to their schedule for getting there/back (it is a long 2 kilometers back up to the resort as it on a hill, by foot). the onkly other option is to go into Rethymno town (bus 1.6 euro one way) or taxi (18 euro one way). so all in all, the resort itself is of top quality but it suffers from lack of alternatives if you like to explore.

10/10 Excellent

Lorena, Gorgonzola MI, Italia

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Semplicità e relax a breve distanza dal mare
Hotel tranquillo in posizione panoramica (non è sul mare, raggiungibile in 5 minuti con la loro navetta gratuita), pulito, confortevole, con uno staff amichevole ma nello stesso tempo professionale e preparato. Solo la cucina del ristorante delude un pò. Frequentato soprattutto da coppie dai 30 anni in su e qualche famiglia. 4 stelle ben meritate. In Grecia le indicazioni stradali sono pessime: munirsi di un buon navigatore oppure chiedere in giro. Non è stato facile trovare l'hotel....

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Fantastisk service
Vi ble møtt med blide og serviceinnstilte personale. God mat, god service og svært rent både på inne- og uteområdet på hotellet. Det som trekte ned var butikken som var i hotellokalet. Siden hotellet ligger utenfor sentrale handlestrøk, så burde vareutvalget vært mer variert. Totalt sett er vi godt fornøyde med oppholdet på hotell Rimondi Grand Resort & Spa. Et opphold som passer for den som ønsker en rolig og avslappende ferie.

8/10 Bien

Martina, Verona VR, Italia

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Bellissima struttura, male la spiaggia
La struttura è nuovissima e molto bella, le camere sono pulite e spaziose, dotate di ogni comfort. Suggestiva la collocazione del bar e del ristorante a bordo della bella piscina a sfioro, con vista sul mare e sulla vallata circostante. L'hotel si trova a 5/10 minuti di macchina dal mare e dispone di una navetta che ogni ora accompagna gli ospiti alla spiaggia e li riporta in hotel. Unica nota dolente è la spiaggia privata dell'hotel, che date le aspettative che ci si crea alloggiando al Rimondi, è davvero notevolmente inferiore anche agli standard dell'isola. L'area riservata è piccola, con pochi (5 o 6) ombrelloni con relativi lettini vecchi e scomodi. Nulla a che vedere, purtroppo, con quanto offerto nell'area piscina o in altre spiagge. Molto meglio girare l'isola e visitare spiagge più belle e comode. Anche la colazione andrebbe migliorata, a parte le uova cotte in tutti i modi possibili immaginabili, il resto andrebbe integrato. Ad ogni modo è una struttura che sicuramente consiglierei agli amanti della comodità e del relax.

8/10 Bien

27 year old Couple

Les points forts : Propreté, personnel et service, confort de la chambre
Mid 20's Couple - 7 days
27 year old Couple. We visited the Rimondi Grand between 18th and 25th May 2013. We flew to Chania/Xania/Hania Airport and we were quoted a price of 170 euros for transfers...when we got there.. we saw why..it was quite far from both airports...even if we flew to Herkalion/Iraklion. We instead hired a car from an international rental company for 124 GBP for 7 days.. which worked out cheaper. Driving there on the right side of the road was a bit difficult at first, but got used to it after driving at 30/40kmph everywhere..even on the Motorways. Crete has one main highway along the north coast and it has amazing driving views all along. When we got to Rimondi, we were really impressed, ample parking space for our hire car. Nice seren location locate dup in the Mountains.. not too difficult to find with a European Garmin Sat Nav. We checked in and they gave us a nice fresh fruit cocktail on arrival and the porter carried our luggage form our car to the reception area for us. Then he put it onto a golf buggy, yes a golf buggy and drove us around the winding hilly paths through the hotel complex as close as he could to our Room. Our room was the Standard Room and was very very well kept and extremely clean, couldn't spot a spec of dust in there at all! We had a sofa area with a 26'' LCD TV and a balcony with views over the Mountains and 2 chairs and a table on the balcony too. A lovely comfy suede Sofa was there and the bathroom had some nice smelly mango shower gels! :) The bedroom was smaller than expected, but the bed was HUGE and really comfortable. The digital safe was easy to use and the Hotel Room felt secure enough to leave inexpensive belongings out. The Hotel restaurant served some good food for Lunch and I had the Buffet dinner one night which was pretty good. The vege choices weren't all that great, but the staff were accomodating and willing to make alternative vege options for my partner. The Breakfast buffet was pretty good too, Antonios was always there smily, chirpy and happy so early in the morning. There was lots of fresh fruit and different foods to try and the breakfast/lunch/dinner hall also had views over the mountains. The only downside of the hotel is that the beach isn't nearer/more accessible from the hotel. We got a parking ticket on our first day when we parked somewhere we shouldn't have. Rimondi Staff, in particular Vicky, were great and helped translate the ticket and assured us all would be ok, she even came outside of her working hours to help us appeal the ticket on the grounds that we were visitors to Greece. That is definitely Rimondi Staff going THE EXTRA MILE FOR US!!! We got a 40 euro fine as the authority didn't let us off so easily, but it didn't ruin our stay. The hotel is a 15-20 minute dirve from Rethmynon which has a lovely beach (Ikarus) and had many outdoor bars/eateries and shopping! We drove to Heraklion one day and toured the town there too which was very nice. Rimondi is a great hotel to stay at, clean, great staff and the only downside is that the beach isn't more accesible and that the spa facilities aren't included for guests to use included in the price of the Hotel. Otherwise, I'd highly recommend this hotel.

8/10 Bien

Mike, Hampshire, UK

Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Hillside resort - newly opened.
Lovely to have a sizeable suite at this hotel - Two balconies. one facing the sea and clean, spacious rooms. The location is about 2km away from the coast, not remote, but not many other facilities nearby. Rethymon is about 15 minutes by car. Good points are the beautiful outdoor pool, ample car parking, sense of peace and quiet and mountain views. We didn't feel the restaurant was at its best. Breakfast was of variable quality and didnt seem fresh. The meals we had had some reasonable plates, but also a few disappointments. Overall theres not much to find fault with, and problems were quickly dealt with, but I felt the service could do with a bit more warmth and charm and be more engaged.

10/10 Excellent

Yvette, Great Missenden, Buckinghamshire HP16, UK

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Amazing!
From the moment we arrived at the hotel we knew it would be a special trip. The hotel is beautiful, the staff are incredibly helpful and the setting was superb! My only one slight gripe was the distance from the beach but it spoilt nothing. Planning our next visit.