Avis sur Excellence Punta Cana - Adults Only All Inclusive
Excellence Punta Cana - Adults Only All Inclusive
Playas Uvero Alto - Punta Cana, Punta Cana, La Altagracia
Avis
9,4
Exceptionnel
9,6/10
Propreté
9,6/10
Personnel et service
9,4/10
Équipements
9,4/10
Infrastructures et conditions de l’hébergement
9,4/10
Écoresponsabilité
Avis
Voyage en couple
14 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 7 nuits en avril 2024
Réponse de The Excellence Collection le 15 avr. 2024
Allow us to thank you for your positive review about Excellence Punta Cana and for sharing your experience with other travelers. We look forward to the opportunity to welcome you back for another memorable stay! Greetings from The Excellence Collection.
10/10 Excellent
Idalinda
24 déc. 2023
Les points forts : Propreté et équipements
Idalinda
Séjour de 8 nuits en décembre 2023
Réponse de The Excellence Collection le 2 janv. 2024
Allow us to thank you for your preference on Excellence Punta Cana and for sharing your positive review with other travelers. It will be a pleasure to welcome you back for another memorable stay. Greetings from The Excellence Collection.
10/10 Excellent
Frédéric
Voyage en couple
7 mai 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Frédéric
Séjour de 7 nuits en avril 2023
Réponse de The Excellence Collection le 8 mai 2023
Dear guest,First and foremost, we would like to thank you for choosing Excellence Punta Cana as your holiday destination and for taking the time to write and share such kind feedback with other travelers.We are very delighted to hear from you that our resort is the best All-Inclusive resort you have ever been to, and we were able to surpass your expectations in all areas, which are carefully taken care of. We look forward to welcoming you back in a heartbeat to pamper you again. Please, receive our warmest regards from The Excellence Collection.
10/10 Excellent
Voyageur vérifié
5 févr. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Voyageur vérifié
Séjour de 13 nuits en décembre 2022
Réponse de The Excellence Collection le 6 févr. 2023
Thank you for choosing Excellence Punta Cana as the host of your Caribbean holiday and for taking your valued time to share your review. We are very pleased to read that we surpassed your expectations successfully since the beginning. As a luxurious all-inclusive resort, we take care of every single detail in order to deliver an unforgettable guest experience, as exceptional and unique as it can be. We pay attention to offer good food quality, keep our grounds and facilities immaculate and well maintained, and provide you with excellent service in order to exceed your expectations. Please know that it would be a pleasure to welcome you back to the hotel! Greetings from The Excellence Collection.
6/10 Satisfaisant
Denis
Voyage en famille
22 déc. 2022
Les points forts : Propreté
Denis
Réponse de The Excellence Collection le 22 déc. 2022
Thank you for choosing Excellence Punta Cana as the host of your Caribbean holiday and for taking your valued time to share your review. Your feedback is very important to us because it gives us the opportunity to better understand the areas we need to focus on in order to offer our guests the best experience ever. We truly hope to have the opportunity to welcome you back and reinstate your confidence in our services. Greetings from The Excellence Collection.
6/10 Satisfaisant
josee
Voyage en groupe
18 déc. 2022
Les points forts : Équipements
Les points faibles : Personnel et service
josee
Réponse de The Excellence Collection le 19 déc. 2022
Thank you for choosing Excellence Punta Cana as the host of your Caribbean holiday and for taking your valued time to share your review. Thank you for adding very generous remarks on the positive sides of your holidays with us and mentioning the services that made your stay more comfortable. Your comments are very important to us because they help us to better understand the areas of opportunity where we can improve in order to provide the top-class service our guests deserve throughout their stay. Please know that it would be a pleasure to welcome you back to the hotel! Greetings from The Excellence Collection.
10/10 Excellent
Yan
Voyage en groupe
3 déc. 2022
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Yan
Réponse de The Excellence Collection le 5 déc. 2022
Thank you for choosing to stay with us at Excellence Punta Cana and for taking the time to give us some valuable feedback. Your comments are very important to us because they help us to better understand the areas of opportunity where we can improve. We regret that some details of your stay were not satisfactory. We sincerely look forward to welcoming you back and providing you with some more Extraordinary Moments in the Caribbean. Greetings from The Excellence Collection.
10/10 Excellent
Abdelali
14 sept. 2022
Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
Abdelali
Séjour de 7 nuits en septembre 2022
10/10 Excellent
ALAIN
4 sept. 2022
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Excellent séjour
ALAIN
Séjour de 7 nuits en août 2022
Réponse de The Excellence Collection le 7 sept. 2022
Thank you for choosing Excellence Punta Cana as the host of your Caribbean holiday and for taking your valued time to share your review. We are sorry to read that there was not enough nightly life, although we would like to mention that The Excellence Collection tries to do its best to create a relaxing atmosphere perfect for vacationers of all kinds; those who like some action, and those who prefer the tranquillity and relaxation a more low-key vacation provides. Once again, thank you for your review. We truly hope to have the opportunity to welcome you back and reinstate your confidence in our services. Greetings from The Excellence Collection.
8/10 Bien
Mahmoud reza
Voyage en famille
30 déc. 2021
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Mahmoud reza
Séjour de 6 nuits en décembre 2021
Réponse de The Excellence Collection le 30 déc. 2021
Thank you for choosing Excellence Punta Cana as the host of your Caribbean holiday and for taking your valued time to share your review. It is our pleasure to read that the outstanding service provided by our lovely colleagues, attention to detail in order to provide high standards of cleanliness and hygiene, our resort and amenities exceeded your expectations, making you feel relaxed and pampered all the time. Our commitment is to make every guest experience as exceptional and unique as it can be. Please know that it would be a pleasure to welcome you back to the hotel! Greetings from The Excellence Collection.
10/10 Excellent
Jacques
Voyage en couple
26 nov. 2021
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Jacques
Séjour de 3 nuits en novembre 2021
Réponse de The Excellence Collection le 30 nov. 2021
Thank you for choosing Excellence Punta Cana as the host of your Caribbean holiday and for taking your valued time to share your review. It is our pleasure to read that the outstanding service provided by our lovely colleagues, our resort and amenities exceeded your expectations, making you feel relaxed and pampered all the time. Our commitment is to make every guest experience as exceptional and unique as it can be. Please know that it would be a pleasure to welcome you back to the hotel! Greetings from The Excellence Collection.
10/10 Excellent
CHRISTOPHE
16 nov. 2021
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Hotel excellente en PUNTA CANA
CHRISTOPHE
Séjour de 4 nuits en novembre 2021
Réponse de The Excellence Collection le 16 nov. 2021
En primer lugar, nos gustaria agradecerle por elegir Excellence Punta Cana para vacacionar y por tomarse el tiempo para compartir sus comentariosos cuales son muy importantes para nosotros porque nos ayudan a comprender mejor las areas de oportunidad en las que podemos mejorar para brindar el servicio de primera clase que nuestros huespedes merecen durante su estadia. Estamos muy contentos de saber que usted ha disfrutado de todo lo que nuestro resort puede ofrecer. Ademas, nuestro atento personal contribuyo a que sus vacaciones desde el principio fueran excepcional y unicas, haciendolo sentir mimado todo el tiempo como resultado de brindar un trato unico que se merece, la excelente calidad de la comida y el entretenimiento y actividades. Reciba nuestros mas cordiales saludos de The Excellence Collection.
10/10 Excellent
Morgane
1 nov. 2021
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
1 semaine de vacances au soleil fin Octobre 2021
Morgane
Séjour de 8 nuits en octobre 2021
Réponse de The Excellence Collection le 1 nov. 2021
Thank you for choosing Excellence Punta Cana as the host of your Caribbean holiday and for taking your valued time to share your review. We are very pleased to read that we surpassed your expectations successfully since the beginning. As a luxurious all-inclusive resort, we take care of every single detail in order to deliver an unforgettable guest experience, as exceptional and unique as it can be. We pay attention to offer good food quality, keep our grounds and facilities immaculate and well maintained, deliver joy through our shows and entertainment activities, and provide you with excellent service in order to exceed your expectations. We appreciate your suggestion, which has been already addressed to the management department to be considered. Please know that it would be a pleasure to welcome you back to the hotel! Greetings from The Excellence Collection.
8/10 Bien
Andrew
9 août 2021
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Excelente
Andrew
Séjour de 6 nuits en août 2021
Réponse de The Excellence Collection le 9 août 2021
Thank you for choosing Excellence Punta Cana as the host of your Caribbean holiday and for taking your valued time to share your review. Also, thank you for adding very generous remarks on the positive sides of your vacation with us and mentioning the services that made your stay more comfortable. In addition, the food area is an important aspect we consider and that’s why our Chefs are passionate about taking care of every single detail and they personalize our service and cuisine to suit the different tastes and preferences of all our guests, although we will revise why during your getaway we did not seem to blow you away with delicious food in every meal at some restaurants. Greetings from The Excellence Collection.
10/10 Excellent
Jordan
Voyage en couple
23 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Jordan
Séjour de 7 nuits en avril 2024
Réponse de The Excellence Collection le 23 avr. 2024
Thank you for your preference on Excellence Punta Cana and for sharing your positive review with other travelers. We are very delighted to read that you enjoyed every moment throughout your stay with us and we were able to surpass your expectations in all areas. We are passionate about paying attention to detail since our main goal is to provide unparalleled customer service and luxury to our guests along with delicious food experiences. We assure you that we will continue working hard in this direction to have more guests satisfied with the outstanding service our guests expect from us.It has been a pleasure hosting you and we look forward to seeing you back soon. Please, receive our warmest regards from The Excellence Collection.
10/10 Excellent
Shantel
22 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Shantel
Séjour de 4 nuits en avril 2024
Réponse de The Excellence Collection le 23 avr. 2024
Allow us to thank you for your preference on Excellence Punta Cana and for sharing your positive review with other travelers. It will be a pleasure to welcome you back for another memorable stay. Greetings from The Excellence Collection.
8/10 Bien
Torsten, Cape Coral
Voyage en couple
22 avr. 2024
Les points forts : Propreté, personnel et service, équipements
Torsten
Séjour de 5 nuits en avril 2024
Réponse de The Excellence Collection le 23 avr. 2024
Thank you for choosing Excellence Punta Cana as the host of your Caribbean holiday and for taking your valued time to share your review. Thank you for adding very generous remarks on the positive sides of your holidays with us and mentioning the services that made your stay more comfortable. Your comments are very important to us because they help us to better understand the areas of opportunity where we can improve in order to provide the top-class service our guests deserve throughout their stay. Please know that it would be a pleasure to welcome you back to the hotel! Greetings from The Excellence Collection.
10/10 Excellent
Mabel
Voyage en couple
22 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Mabel
Séjour de 3 nuits en avril 2024
Réponse de The Excellence Collection le 23 avr. 2024
Thank you for choosing Excellence Punta Cana as the host of your Caribbean holiday and for taking your valued time to share your review. It is our pleasure to read that our resort and amenities exceeded your expectations, making you feel relaxed and pampered all the time. Our commitment is to make every guest experience as exceptional and unique as it can be. Please know that it would be a pleasure to welcome you back to the hotel! Greetings from The Excellence Collection.
10/10 Excellent
Lianys, MIAMI
Voyage en famille, Voyage en couple
21 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Lianys
Séjour de 6 nuits en avril 2024
Réponse de The Excellence Collection le 22 avr. 2024
Thank you for choosing Excellence Punta Cana once again as the host of your Caribbean holiday and for taking your valued time to share your review. It is our pleasure to read that our resort and amenities exceeded your expectations, making you feel relaxed and pampered all the time. Our commitment is to make every guest experience as exceptional and unique as it can be. Please know that it would be a pleasure to welcome you back to the hotel! Greetings from The Excellence Collection.
10/10 Excellent
Marybeth
Voyage en famille
20 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Marybeth
Séjour de 5 nuits en avril 2024
Réponse de The Excellence Collection le 21 avr. 2024
Thank you for choosing Excellence Punta Cana as the host of your Caribbean holiday and for taking your valued time to share your review. It is our pleasure to read that the outstanding service provided by our lovely colleagues exceeded your expectations, making you feel relaxed and pampered all the time. Our commitment is to make every guest experience as exceptional and unique as it can be. Please know that it would be a pleasure to welcome you back to the hotel! Greetings from The Excellence Collection.
10/10 Excellent
Caleb
Voyage en couple
20 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Caleb
Séjour de 6 nuits en avril 2024
Réponse de The Excellence Collection le 21 avr. 2024
Thank you for choosing Excellence Punta Cana as the host of your Caribbean honeymoon and for taking your valued time to share your review. It is our pleasure to read that our resort and amenities exceeded your expectations, making you feel relaxed and pampered all the time. Our commitment is to make every guest experience as exceptional and unique as it can be. Please know that it would be a pleasure to welcome you back to the hotel! Greetings from The Excellence Collection.
10/10 Excellent
Alexandra Petruta
Voyage en couple
20 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Alexandra Petruta
Séjour de 9 nuits en avril 2024
Réponse de The Excellence Collection le 21 avr. 2024
Thank you for your preference on Excellence Punta Cana and for sharing your positive review with other travelers. It will be a pleasure to welcome you back for another memorable stay. Greetings from The Excellence Collection.
10/10 Excellent
Stephanie
Voyage en couple
19 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Stephanie
Séjour de 6 nuits en avril 2024
Réponse de The Excellence Collection le 19 avr. 2024
Allow us to thank you for your positive review about Excellence Punta Cana and for sharing your experience with other travelers. We look forward to the opportunity to welcome you back for another memorable stay! Greetings from The Excellence Collection.
8/10 Bien
Wayne, Brown Deer
Voyage en groupe, Voyage en couple
19 avr. 2024
Les points forts : Propreté, personnel et service, équipements
Wayne
Séjour de 6 nuits en avril 2024
Réponse de The Excellence Collection le 21 avr. 2024
Thank you for choosing Excellence Punta Cana as the host of your Caribbean holiday and for taking your valued time to share your review. Thank you for adding very generous remarks on the positive sides of your holidays with us and mentioning the services that made your stay more comfortable. Your comments are very important to us because they help us to better understand the areas of opportunity where we can improve in order to provide the top-class service our guests deserve throughout their stay. Please know that it would be a pleasure to welcome you back to the hotel! Greetings from The Excellence Collection.
10/10 Excellent
Justin
Voyage en couple
18 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Justin
Séjour de 3 nuits en avril 2024
Réponse de The Excellence Collection le 19 avr. 2024
Thank you for your preference on Excellence Punta Cana and for sharing your positive review with other travelers. It will be a pleasure to welcome you back for another memorable stay. Greetings from The Excellence Collection.
10/10 Excellent
Mark
Voyage en famille
18 avr. 2024
Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
Mark
Séjour de 5 nuits en avril 2024
Réponse de The Excellence Collection le 19 avr. 2024
Thank you for choosing Excellence Punta Cana as the host of your Caribbean holiday and for taking your valued time to share your review. It is our pleasure to read that our resort and amenities exceeded your expectations, making you feel relaxed and pampered all the time. Our commitment is to make every guest experience as exceptional and unique as it can be. Please know that it would be a pleasure to welcome you back to the hotel! Greetings from The Excellence Collection.
8/10 Bien
Melissa, Hixson
Voyage en groupe
17 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Melissa
Séjour de 6 nuits en avril 2024
Réponse de The Excellence Collection le 18 avr. 2024
Thank you for choosing Excellence Punta Cana as the host of your Caribbean holiday and for taking your valued time to share your review. Thank you for adding very generous remarks on the positive sides of your holidays with us and mentioning the services that made your stay more comfortable. Your comments are very important to us because they help us to better understand the areas of opportunity where we can improve in order to provide the top-class service our guests deserve throughout their stay. Please know that it would be a pleasure to welcome you back to the hotel! Greetings from The Excellence Collection.
10/10 Excellent
Valerie
Voyage en famille
16 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Valerie
Séjour de 5 nuits en avril 2024
Réponse de The Excellence Collection le 21 avr. 2024
Thank you for choosing Excellence Punta Cana as the host of your Caribbean holiday and for taking your valued time to share your review. It is our pleasure to read that our resort and amenities exceeded your expectation and the outstanding service provided by our lovely colleagues made your getaway as perfect as possible going above and beyond making you feel pampered all the time as a result of giving the royal treatment you deserved. Our commitment is to make every guest experience as exceptional and unique as it can be. Please know that it would be a pleasure to welcome you back to the hotel! Greetings from The Excellence Collection.
10/10 Excellent
ANGELA Rochelle, jacksonville
Voyage en famille, Voyage en groupe, Voyage en couple
16 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
ANGELA Rochelle
Séjour de 5 nuits en avril 2024
Réponse de The Excellence Collection le 17 avr. 2024
Thank you for choosing Excellence Punta Cana as the host of your Caribbean holiday and for taking your valued time to share your review. It is our pleasure to read that the outstanding service provided by our lovely colleagues exceeded your expectations, making you feel relaxed and pampered all the time. Our commitment is to make every guest experience as exceptional and unique as it can be. Please know that it would be a pleasure to welcome you back to the hotel! Greetings from The Excellence Collection.
4/10 Médiocre
Richard Daniel
16 avr. 2024
Les points forts : Propreté et infrastructures et conditions de l’hébergement
Richard Daniel
Séjour de 4 nuits en avril 2024
Réponse de The Excellence Collection le 18 avr. 2024
Thank you for choosing Excellence Punta Cana as the host of your Caribbean holiday and for sharing your discontent regarding your stay with us. We truly hope you will grant us the opportunity to welcome you back to reinstate your confidence in our services. Please receive our greetings from The Excellence Collection.
10/10 Excellent
Lisa
Voyage en groupe, Voyage en couple
16 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Lisa
Séjour de 9 nuits en avril 2024
Réponse de The Excellence Collection le 16 avr. 2024
Allow us to thank you for your preference on Excellence Punta Cana and for sharing your positive review with other travelers. It will be a pleasure to welcome you back for another memorable stay. Greetings from The Excellence Collection.
10/10 Excellent
Milissia Caroline, Lakeville
Voyage en couple
15 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Milissia Caroline
Séjour de 5 nuits en avril 2024
Réponse de The Excellence Collection le 16 avr. 2024
Thank you for choosing Excellence Punta Cana as the host of your Caribbean anniversary destination and for taking your valued time to share your review. We are very pleased to read very nice remarks on the positive sides of your vacation with us and mention the services that made your stay more comfortable. In addition, our attentive staff made your stay more comfortable. The staff is one of the core pillars of our identity in order to provide a memorable guest experience, as exceptional and unique as it can be. Please know that it would be a pleasure to welcome you back to the hotel! Greetings from The Excellence Collection.
10/10 Excellent
Megaun
14 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Megaun
Séjour de 4 nuits en avril 2024
Réponse de The Excellence Collection le 16 avr. 2024
Allow us to thank you for your positive review about Excellence Punta Cana and for sharing your experience with other travelers. We look forward to the opportunity to welcome you back for another memorable stay! Greetings from The Excellence Collection.
10/10 Excellent
Sevgi
Voyage en famille
14 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Sevgi
Séjour de 3 nuits en avril 2024
Réponse de The Excellence Collection le 15 avr. 2024
Dear guest,First and foremost, we would like to thank you for choosing Excellence Punta Cana as your vacation destination and for taking the time to write and share your feedback with other travelers.We are very pleased to know that our colleagues and amenities were able to make your stay a relaxing and memorable experience due to the excellent service provided. They are very passionate about their job and they do all their best. It is also lovely to read that the food you encountered at any restaurant was great. As a luxurious all-inclusive resort, we personalize our service and cuisine to suit the different tastes and preferences of all our guests.We look forward to welcoming you back soon and have another opportunity to pamper you with our superb service. Please, receive our warmest regards from The Excellence Collection.
8/10 Bien
Courtney W
Voyage en groupe
14 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Courtney W
Séjour de 4 nuits en avril 2024
Réponse de The Excellence Collection le 15 avr. 2024
Thank you for choosing Excellence Punta Cana as the host of your Caribbean holiday and for taking your valued time to share your review. Also, thank you for adding very generous remarks on the positive sides of your vacation with us and mentioning the services that made your stay more comfortable. The food area is an important aspect we consider and that’s why our Chefs are passionate about taking care of every single detail and they personalize our service and cuisine to suit the different tastes and preferences of all our guests, although we will revise why during your getaway we did not seem to blow you away with delicious food in every meal. Please know that it would be a pleasure to welcome you back to the hotel! Greetings from The Excellence Collection.
10/10 Excellent
Samuel
Voyage en famille
13 avr. 2024
Samuel
Séjour de 4 nuits en avril 2024
Réponse de The Excellence Collection le 16 avr. 2024
Thank you for choosing Excellence Punta Cana as the host of your Caribbean holiday and for taking your valued time to share your review. It is our pleasure to read that the outstanding service provided by our lovely colleagues exceeded your expectations, making you feel relaxed and pampered all the time. Our commitment is to make every guest experience as exceptional and unique as it can be. Please know that it would be a pleasure to welcome you back to the hotel! Greetings from The Excellence Collection.
8/10 Bien
Ysmelda
12 avr. 2024
Ysmelda
Séjour de 4 nuits en avril 2024
Réponse de The Excellence Collection le 15 avr. 2024
Thank you for your preference on Excellence Punta Cana and for sharing your positive review with other travelers. We look forward to the opportunity to welcome you back for another memorable stay! Greetings from The Excellence Collection.
10/10 Excellent
Daniel
Voyage en couple
12 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Daniel
Séjour de 5 nuits en avril 2024
Réponse de The Excellence Collection le 15 avr. 2024
Thank you for choosing Excellence Punta Cana as the host of your Caribbean holiday and for taking your valued time to share your review. It is our pleasure to read that the outstanding service provided by our lovely colleagues exceeded your expectations, making you feel relaxed and pampered all the time. Our commitment is to make every guest experience as exceptional and unique as it can be. Please know that it would be a pleasure to welcome you back to the hotel! Greetings from The Excellence Collection.
8/10 Bien
Heather Ann, Bloomer
12 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Heather Ann
Séjour de 5 nuits en avril 2024
Réponse de The Excellence Collection le 15 avr. 2024
Allow us to thank you for your preference on Excellence Punta Cana and for sharing your positive review with other travelers. It will be a pleasure to welcome you back for another memorable stay. Greetings from The Excellence Collection.
10/10 Excellent
David Samuel
Voyage en famille
11 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
David Samuel
Séjour de 4 nuits en avril 2024
Réponse de The Excellence Collection le 12 avr. 2024
Thank you for choosing Excellence Punta Cana once again as the host of your Caribbean holiday and for taking your valued time to share your review. It is our pleasure to read that the outstanding service provided by our lovely colleagues, our resort and amenities exceeded your expectations, making you feel relaxed and pampered all the time. Our commitment is to make every guest experience as exceptional and unique as it can be. Please know that it would be a pleasure to welcome you back to the hotel! Greetings from The Excellence Collection.
10/10 Excellent
David Scott
11 avr. 2024
Les points forts : Équipements
David Scott
Séjour de 4 nuits en avril 2024
Réponse de The Excellence Collection le 12 avr. 2024
Thank you for your preference on Excellence Punta Cana and for sharing your positive review with other travelers. We are delighted to know that our colleagues were able to make you feel at home away from home due to their attentiveness. We will ensure that your amiable comments reach the eyes and ears of all our staff at our resort.We look forward to welcoming you back soon and have another opportunity to pamper you with our service creating another memorable experience. Please, accept our warmest regards from The Excellence Collection.
10/10 Excellent
William
Voyage en groupe, Voyage en couple
11 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
William
Séjour de 4 nuits en avril 2024
Réponse de The Excellence Collection le 11 avr. 2024
Dear guest, First and foremost, we would like to thank you for choosing Excellence Punta Cana as host of your anniversary destination and for taking the time to share this review with the Expedia community. It is our pleasure to know that our colleagues, property and amenities exceeded your expectations, making you feel relaxed and pampered all the time. At The Excellence Collection, we strive to make every stay, as close to perfection as possible and we will continue working hard in this direction to provide the best vacation experience ever.We look forward to welcoming you back soon for another getaway. We will be pleased to make you another wondrous adventure time. Please, receive our warmest regards from The Excellence Collection.
10/10 Excellent
Arvin
Voyage en couple
10 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Arvin
Séjour de 6 nuits en mars 2024
Réponse de The Excellence Collection le 11 avr. 2024
Dear guest, First and foremost, we would like to thank you for choosing Excellence Punta Cana as host of your holiday destination and for taking the time to share this review with the Expedia community. We are delighted to hear from you that we are able to exceed your expectations in all aspects, which are carefully taken care of, and you enjoyed your stay with us thank you to the outstanding service provided by our lovely colleagues, who went above and beyond to make you feel pampered since their attitude is intended to exceed the expectations of all our guests and provide them with a memorable guest experience. It is also lovely to know how memorable was your getaway due to the good food quality you encountered at any restaurant you attended, and amusing entertainment provided. We will pass your kind words along to the entire team.We look forward to welcoming you back again and have another opportunity to pamper you with our attentive service creating another unforgettable experience. Please, receive our warmest regards from The Excellence Collection.
8/10 Bien
Kendrell
Voyage en famille
9 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Kendrell
Séjour de 3 nuits en avril 2024
Réponse de The Excellence Collection le 10 avr. 2024
Thank you for choosing Excellence Punta Cana as the host of your Caribbean holiday and for taking your valued time to share your review. Your comments are very important to us because they help us to better understand the areas of opportunity where we can improve in order to provide the top-class service our guests deserve throughout their stay. Please know that it would be a pleasure to welcome you back to the hotel! Greetings from The Excellence Collection.
10/10 Excellent
Cynthia, toms river
Voyage en couple
9 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Cynthia
Séjour de 6 nuits en avril 2024
Réponse de The Excellence Collection le 10 avr. 2024
Dear guest,First and foremost, we would like to thank you for choosing Excellence Punta Cana as your vacation destination and for taking the time to write and share your feedback with other travelers.We are delighted to know that our colleagues and amenities were able to make your stay a relaxing and memorable experience due to the excellent service provided. They are very passionate about their job and they do all their best to meet every need. It is also lovely to read that there are plenty of food choices due to the wide range of international dining options we offer. As a luxurious all-inclusive resort, we personalize our service and cuisine to suit the different tastes and preferences of all our guests.We look forward to welcoming you back soon and have another opportunity to pamper you with our superb service. Please, receive our warmest regards from The Excellence Collection.
10/10 Excellent
Ryan
Voyage en groupe, Voyage en couple
8 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Ryan
Séjour de 6 nuits en avril 2024
Réponse de The Excellence Collection le 9 avr. 2024
Thank you for your preference on Excellence Punta Cana and for sharing your positive review with other travelers. We look forward to the opportunity to welcome you back for another memorable stay! Greetings from The Excellence Collection.
10/10 Excellent
Kari Marie
Voyage en couple
8 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Kari Marie
Séjour de 6 nuits en mars 2024
Réponse de The Excellence Collection le 9 avr. 2024
Thank you for choosing Excellence Punta Cana as the host of your Caribbean holiday and for taking your valued time to share your review. It is our pleasure to read that the outstanding service provided by our lovely colleagues exceeded your expectations, making you feel relaxed and pampered all the time. Our commitment is to make every guest experience as exceptional and unique as it can be. Please know that it would be a pleasure to welcome you back to the hotel! Greetings from The Excellence Collection.
10/10 Excellent
Mary Aston
Voyage en famille
8 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Mary Aston
Séjour de 4 nuits en avril 2024
Réponse de The Excellence Collection le 9 avr. 2024
Thank you for choosing Excellence Punta Cana as the host of your Caribbean holiday and for taking your valued time to share your review. It is our pleasure to read that our resort and amenities exceeded your expectations, making you feel relaxed and pampered all the time. Our commitment is to make every guest experience as exceptional and unique as it can be. Please know that it would be a pleasure to welcome you back to the hotel! Greetings from The Excellence Collection.
6/10 Satisfaisant
LaToya
8 avr. 2024
Les points forts : Personnel et service
LaToya
Séjour de 5 nuits en mars 2024
Réponse de The Excellence Collection le 8 avr. 2024
Thank you for choosing Excellence Punta Cana as the host of your Caribbean holiday and for taking your valued time to share your review. Please know that it would be a pleasure to welcome you back to the hotel! Greetings from The Excellence Collection.
10/10 Excellent
Timothy
Voyage en famille
7 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Timothy
Séjour de 5 nuits en avril 2024
Réponse de The Excellence Collection le 8 avr. 2024
Thank you for choosing Excellence Punta Cana as the host of your Caribbean holiday and for taking your valued time to share your review. It is our pleasure to read that the outstanding service provided by our lovely colleagues exceeded your expectations, making you feel relaxed and pampered all the time. Our commitment is to make every guest experience as exceptional and unique as it can be. Please know that it would be a pleasure to welcome you back to the hotel! Greetings from The Excellence Collection.