Bar en bord de piscine

Avis sur Excellence Punta Cana - Adults Only All Inclusive

5 out of 5
Excellence Punta Cana - Adults Only All Inclusive
Playas Uvero Alto - Punta Cana, Punta Cana, La Altagracia

Avis

9,4

Exceptionnel

Note des voyageurs de 10 (Excellent), d’après 1411 avis sur 1825." "
Note des voyageurs de 8 (Bien), d’après 239 avis sur 1825." "
Note des voyageurs de 6 (Satisfaisant), d’après 90 avis sur 1825." "
Note des voyageurs de 4 (Médiocre), d’après 41 avis sur 1825." "
Note des voyageurs de 2 (Horrible), d’après 44 avis sur 1825." "

9,6/10

Propreté

9,6/10

Personnel et service

9,4/10

Équipements

9,4/10

Infrastructures et conditions de l’hébergement

9,4/10

Écoresponsabilité

Avis

10/10 Excellent

Louise, Salaberry de Valleyfield

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Tout a été parfait, la réception Paolo a été exceptionnel
Séjour de 7 nuits en avril 2024
Réponse de The Excellence Collection le 15 avr. 2024
Allow us to thank you for your positive review about Excellence Punta Cana and for sharing your experience with other travelers. We look forward to the opportunity to welcome you back for another memorable stay! Greetings from The Excellence Collection.

10/10 Excellent

Idalinda

Les points forts : Propreté et équipements
Séjour de 8 nuits en décembre 2023
Réponse de The Excellence Collection le 2 janv. 2024
Allow us to thank you for your preference on Excellence Punta Cana and for sharing your positive review with other travelers. It will be a pleasure to welcome you back for another memorable stay. Greetings from The Excellence Collection.

10/10 Excellent

Frédéric

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Best Hotel in all inclusive category !
Séjour de 7 nuits en avril 2023
Réponse de The Excellence Collection le 8 mai 2023
Dear guest,First and foremost, we would like to thank you for choosing Excellence Punta Cana as your holiday destination and for taking the time to write and share such kind feedback with other travelers.We are very delighted to hear from you that our resort is the best All-Inclusive resort you have ever been to, and we were able to surpass your expectations in all areas, which are carefully taken care of. We look forward to welcoming you back in a heartbeat to pamper you again. Please, receive our warmest regards from The Excellence Collection.

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Grounds are absolutely beautiful and the beach is wonderful. Food was very good and always available. Staff is extremely friendly and room service quite quick. A great place to stay.
Séjour de 13 nuits en décembre 2022
Réponse de The Excellence Collection le 6 févr. 2023
Thank you for choosing Excellence Punta Cana as the host of your Caribbean holiday and for taking your valued time to share your review. We are very pleased to read that we surpassed your expectations successfully since the beginning. As a luxurious all-inclusive resort, we take care of every single detail in order to deliver an unforgettable guest experience, as exceptional and unique as it can be. We pay attention to offer good food quality, keep our grounds and facilities immaculate and well maintained, and provide you with excellent service in order to exceed your expectations. Please know that it would be a pleasure to welcome you back to the hotel! Greetings from The Excellence Collection.

6/10 Satisfaisant

Denis

Voyage en famille
Les points forts : Propreté
Manque évident de formation des employés, principalement au niveau de la restauration.
Réponse de The Excellence Collection le 22 déc. 2022
Thank you for choosing Excellence Punta Cana as the host of your Caribbean holiday and for taking your valued time to share your review. Your feedback is very important to us because it gives us the opportunity to better understand the areas we need to focus on in order to offer our guests the best experience ever. We truly hope to have the opportunity to welcome you back and reinstate your confidence in our services. Greetings from The Excellence Collection.

6/10 Satisfaisant

josee

Voyage en groupe
Les points forts : Équipements
Les points faibles : Personnel et service
Belle plage bien entretenue, chaises, Palapa, serviettes à volonté très agréable et relaxant comme environnement. Beau site. Service conciergerie parfait. Service aux restos manque de formation ça tourne en rond et plusieurs me comprennent ni l’anglais ni français. Bouffe très ordinaire jamais la bonne cuisson et bonne température choix moyen. Le buffet est bien mais n’est pas ouvert au souper. Ce qui fait qu’au resto à la carte à 7:00 -7:30 on vous pousse dans le dos si assis sinon c’est la file. Avec un buffet au souper on aurait éviter plusieurs désagréments .Avec un buffet on peut toujours s’organiser mais à la carte si ce que t’as choisit est ordinaire et que tu es contre le gaspillage tu restes sur ta faim
Réponse de The Excellence Collection le 19 déc. 2022
Thank you for choosing Excellence Punta Cana as the host of your Caribbean holiday and for taking your valued time to share your review. Thank you for adding very generous remarks on the positive sides of your holidays with us and mentioning the services that made your stay more comfortable. Your comments are very important to us because they help us to better understand the areas of opportunity where we can improve in order to provide the top-class service our guests deserve throughout their stay. Please know that it would be a pleasure to welcome you back to the hotel! Greetings from The Excellence Collection.

10/10 Excellent

Yan

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Section priviledge club, il devrait avoir plus de contrôle / vérification car je ne suis pas certain que tout les gens qui étaient présents dans cette section avait vraiment payés pour ça.
Réponse de The Excellence Collection le 5 déc. 2022
Thank you for choosing to stay with us at Excellence Punta Cana and for taking the time to give us some valuable feedback. Your comments are very important to us because they help us to better understand the areas of opportunity where we can improve. We regret that some details of your stay were not satisfactory. We sincerely look forward to welcoming you back and providing you with some more Extraordinary Moments in the Caribbean. Greetings from The Excellence Collection.

10/10 Excellent

Abdelali

Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
Séjour de 7 nuits en septembre 2022

10/10 Excellent

ALAIN

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Excellent séjour
Très agréable. Il manque peut être des activités nocturnes après 23h, excepté le night-club très axé musique pour les jeunes. Un casino ou la prolongation des soirées dansantes où u les gens s’amusent et qui s’arrêtent un peu brusquement.
Séjour de 7 nuits en août 2022
Réponse de The Excellence Collection le 7 sept. 2022
Thank you for choosing Excellence Punta Cana as the host of your Caribbean holiday and for taking your valued time to share your review. We are sorry to read that there was not enough nightly life, although we would like to mention that The Excellence Collection tries to do its best to create a relaxing atmosphere perfect for vacationers of all kinds; those who like some action, and those who prefer the tranquillity and relaxation a more low-key vacation provides. Once again, thank you for your review. We truly hope to have the opportunity to welcome you back and reinstate your confidence in our services. Greetings from The Excellence Collection.

8/10 Bien

Mahmoud reza

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Propre et personnel au petit soins
Séjour de 6 nuits en décembre 2021
Réponse de The Excellence Collection le 30 déc. 2021
Thank you for choosing Excellence Punta Cana as the host of your Caribbean holiday and for taking your valued time to share your review. It is our pleasure to read that the outstanding service provided by our lovely colleagues, attention to detail in order to provide high standards of cleanliness and hygiene, our resort and amenities exceeded your expectations, making you feel relaxed and pampered all the time. Our commitment is to make every guest experience as exceptional and unique as it can be. Please know that it would be a pleasure to welcome you back to the hotel! Greetings from The Excellence Collection.

10/10 Excellent

Jacques

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Le service est exceptionnel. Tout le personnel, sans exception a été très aimable. Ils sont toujours très souriant et prennent le temps de s'occuper de nous.
Séjour de 3 nuits en novembre 2021
Réponse de The Excellence Collection le 30 nov. 2021
Thank you for choosing Excellence Punta Cana as the host of your Caribbean holiday and for taking your valued time to share your review. It is our pleasure to read that the outstanding service provided by our lovely colleagues, our resort and amenities exceeded your expectations, making you feel relaxed and pampered all the time. Our commitment is to make every guest experience as exceptional and unique as it can be. Please know that it would be a pleasure to welcome you back to the hotel! Greetings from The Excellence Collection.

10/10 Excellent

CHRISTOPHE

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Hotel excellente en PUNTA CANA
Recomiendo el hotel EXCELLENCE PUNTA CANA. El servicio es perfecto, el hotel es muy bonito, así como las instalaciones (piscinas, fitness center, etc), la playa es increíble y muy limpia (muy poco sargazo), la comida es muy buena (sobre todo en el restaurante Frances y el Asiático; se podria mejorar la comida en el Italiano y el desayuna en KITCHEN TABLE). El staff es muy profesional y muy simpático. Si les gustan el tenis, les recomiendo Mr Raimundo; muy buena persona y excelente profesor de tenis😊. Estos 4 dias en el hotel fueron inolvidables!
Séjour de 4 nuits en novembre 2021
Réponse de The Excellence Collection le 16 nov. 2021
En primer lugar, nos gustaria agradecerle por elegir Excellence Punta Cana para vacacionar y por tomarse el tiempo para compartir sus comentariosos cuales son muy importantes para nosotros porque nos ayudan a comprender mejor las areas de oportunidad en las que podemos mejorar para brindar el servicio de primera clase que nuestros huespedes merecen durante su estadia. Estamos muy contentos de saber que usted ha disfrutado de todo lo que nuestro resort puede ofrecer. Ademas, nuestro atento personal contribuyo a que sus vacaciones desde el principio fueran excepcional y unicas, haciendolo sentir mimado todo el tiempo como resultado de brindar un trato unico que se merece, la excelente calidad de la comida y el entretenimiento y actividades. Reciba nuestros mas cordiales saludos de The Excellence Collection.

10/10 Excellent

Morgane

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
1 semaine de vacances au soleil fin Octobre 2021
Bel hôtel avec une plage magnifique ! Les chambres mériteraient une petite rénovation pour un 5*. Personnel adorable et aux petits soins. Bémol sur une climatisation dysfonctionnelle le soir de notre arrivée (clim à fond + humidité : impossible de dormir dans cette chambre gelée), nous avons dû changer de chambre à 22H + après plusieurs réclamations (épuisés avec le décalage horaire et la journée de vol), cela aurait dû être anticipé selon moi. Large choix de restauration. Qualité des spectacles le soir qui apportent un bon divertissement!
Séjour de 8 nuits en octobre 2021
Réponse de The Excellence Collection le 1 nov. 2021
Thank you for choosing Excellence Punta Cana as the host of your Caribbean holiday and for taking your valued time to share your review. We are very pleased to read that we surpassed your expectations successfully since the beginning. As a luxurious all-inclusive resort, we take care of every single detail in order to deliver an unforgettable guest experience, as exceptional and unique as it can be. We pay attention to offer good food quality, keep our grounds and facilities immaculate and well maintained, deliver joy through our shows and entertainment activities, and provide you with excellent service in order to exceed your expectations. We appreciate your suggestion, which has been already addressed to the management department to be considered. Please know that it would be a pleasure to welcome you back to the hotel! Greetings from The Excellence Collection.

8/10 Bien

Andrew

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Excelente
Splendide structure hotelière au personnel prévenant, extrêment courtois et disposé à aider voire, tout mettre en oeuvre afin que le séjour soit "excelente". Petit bémol relatif à la nourriture qui se veut principalement destinée à une clientèle américaine malgré l'apparente diversité des restaurants accessibles. Tout y est très gras et plutôt fade. En dehors de point, c'est un complexe qui nous a été agréable de découvrir et qui s'avère aussi bien propice à la détente qu'à la fête (pour ceux qui apprécient l'esprit "camping" haut de gamme).
Séjour de 6 nuits en août 2021
Réponse de The Excellence Collection le 9 août 2021
Thank you for choosing Excellence Punta Cana as the host of your Caribbean holiday and for taking your valued time to share your review. Also, thank you for adding very generous remarks on the positive sides of your vacation with us and mentioning the services that made your stay more comfortable. In addition, the food area is an important aspect we consider and that’s why our Chefs are passionate about taking care of every single detail and they personalize our service and cuisine to suit the different tastes and preferences of all our guests, although we will revise why during your getaway we did not seem to blow you away with delicious food in every meal at some restaurants. Greetings from The Excellence Collection.

10/10 Excellent

Jordan

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Absolutely loved every minute of our stay at Excellence Punta Cana. From the minute we arrived we were greeted by the staff who made the visit very pleasant and convenient. Dining options were delicious and room service menu was great to have. I would highly recommend to friends and family and I can see myself returning in the future.
Séjour de 7 nuits en avril 2024
Réponse de The Excellence Collection le 23 avr. 2024
Thank you for your preference on Excellence Punta Cana and for sharing your positive review with other travelers. We are very delighted to read that you enjoyed every moment throughout your stay with us and we were able to surpass your expectations in all areas. We are passionate about paying attention to detail since our main goal is to provide unparalleled customer service and luxury to our guests along with delicious food experiences. We assure you that we will continue working hard in this direction to have more guests satisfied with the outstanding service our guests expect from us.It has been a pleasure hosting you and we look forward to seeing you back soon. Please, receive our warmest regards from The Excellence Collection.

10/10 Excellent

Shantel

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Excellent Service!!! Room was upgraded to Ocean View!
Séjour de 4 nuits en avril 2024
Réponse de The Excellence Collection le 23 avr. 2024
Allow us to thank you for your preference on Excellence Punta Cana and for sharing your positive review with other travelers. It will be a pleasure to welcome you back for another memorable stay. Greetings from The Excellence Collection.

8/10 Bien

Torsten, Cape Coral

Voyage en couple
Les points forts : Propreté, personnel et service, équipements
No upgrade available. Room was remodeled with a terrible painting job. Stuff very friendly. Pool and beach very nice. Restaurants are ok and food good.
Séjour de 5 nuits en avril 2024
Réponse de The Excellence Collection le 23 avr. 2024
Thank you for choosing Excellence Punta Cana as the host of your Caribbean holiday and for taking your valued time to share your review. Thank you for adding very generous remarks on the positive sides of your holidays with us and mentioning the services that made your stay more comfortable. Your comments are very important to us because they help us to better understand the areas of opportunity where we can improve in order to provide the top-class service our guests deserve throughout their stay. Please know that it would be a pleasure to welcome you back to the hotel! Greetings from The Excellence Collection.

10/10 Excellent

Mabel

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
We enjoyed our stay at excellence Punta Cana. The staff were so friendly and great. The property is impeccably maintained.
Séjour de 3 nuits en avril 2024
Réponse de The Excellence Collection le 23 avr. 2024
Thank you for choosing Excellence Punta Cana as the host of your Caribbean holiday and for taking your valued time to share your review. It is our pleasure to read that our resort and amenities exceeded your expectations, making you feel relaxed and pampered all the time. Our commitment is to make every guest experience as exceptional and unique as it can be. Please know that it would be a pleasure to welcome you back to the hotel! Greetings from The Excellence Collection.

10/10 Excellent

Lianys, MIAMI

Voyage en famille, Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Second time at this location and again it was amazing. I really enjoy my stay every time.
Séjour de 6 nuits en avril 2024
Réponse de The Excellence Collection le 22 avr. 2024
Thank you for choosing Excellence Punta Cana once again as the host of your Caribbean holiday and for taking your valued time to share your review. It is our pleasure to read that our resort and amenities exceeded your expectations, making you feel relaxed and pampered all the time. Our commitment is to make every guest experience as exceptional and unique as it can be. Please know that it would be a pleasure to welcome you back to the hotel! Greetings from The Excellence Collection.

10/10 Excellent

Marybeth

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The property was beautiful and the staff was amazing
Séjour de 5 nuits en avril 2024
Réponse de The Excellence Collection le 21 avr. 2024
Thank you for choosing Excellence Punta Cana as the host of your Caribbean holiday and for taking your valued time to share your review. It is our pleasure to read that the outstanding service provided by our lovely colleagues exceeded your expectations, making you feel relaxed and pampered all the time. Our commitment is to make every guest experience as exceptional and unique as it can be. Please know that it would be a pleasure to welcome you back to the hotel! Greetings from The Excellence Collection.

10/10 Excellent

Caleb

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
My wife and I went on our honeymoon here and stayed for 7 days. Everyone is extremely polite. The food and drinks are delicious. We especially loved the entertainment staff, Osvaldo was awesome!
Séjour de 6 nuits en avril 2024
Réponse de The Excellence Collection le 21 avr. 2024
Thank you for choosing Excellence Punta Cana as the host of your Caribbean honeymoon and for taking your valued time to share your review. It is our pleasure to read that our resort and amenities exceeded your expectations, making you feel relaxed and pampered all the time. Our commitment is to make every guest experience as exceptional and unique as it can be. Please know that it would be a pleasure to welcome you back to the hotel! Greetings from The Excellence Collection.

10/10 Excellent

Alexandra Petruta

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
.
Séjour de 9 nuits en avril 2024
Réponse de The Excellence Collection le 21 avr. 2024
Thank you for your preference on Excellence Punta Cana and for sharing your positive review with other travelers. It will be a pleasure to welcome you back for another memorable stay. Greetings from The Excellence Collection.

10/10 Excellent

Stephanie

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Everything was so nice
Séjour de 6 nuits en avril 2024
Réponse de The Excellence Collection le 19 avr. 2024
Allow us to thank you for your positive review about Excellence Punta Cana and for sharing your experience with other travelers. We look forward to the opportunity to welcome you back for another memorable stay! Greetings from The Excellence Collection.

8/10 Bien

Wayne, Brown Deer

Voyage en groupe, Voyage en couple
Les points forts : Propreté, personnel et service, équipements
Food was good. Landscaping and maintenance was fabulous. Service was excellent. The room was average (bathroom layout was substandard).
Séjour de 6 nuits en avril 2024
Réponse de The Excellence Collection le 21 avr. 2024
Thank you for choosing Excellence Punta Cana as the host of your Caribbean holiday and for taking your valued time to share your review. Thank you for adding very generous remarks on the positive sides of your holidays with us and mentioning the services that made your stay more comfortable. Your comments are very important to us because they help us to better understand the areas of opportunity where we can improve in order to provide the top-class service our guests deserve throughout their stay. Please know that it would be a pleasure to welcome you back to the hotel! Greetings from The Excellence Collection.

10/10 Excellent

Justin

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
One of our favorite resorts that we’ve stayed at.
Séjour de 3 nuits en avril 2024
Réponse de The Excellence Collection le 19 avr. 2024
Thank you for your preference on Excellence Punta Cana and for sharing your positive review with other travelers. It will be a pleasure to welcome you back for another memorable stay. Greetings from The Excellence Collection.

10/10 Excellent

Mark

Voyage en famille
Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
Very nice, welcoming staff at the Excellence Punta Cana and the property was immaculate. We would highly recommend this resort and are looking forward to our next stay.
Séjour de 5 nuits en avril 2024
Réponse de The Excellence Collection le 19 avr. 2024
Thank you for choosing Excellence Punta Cana as the host of your Caribbean holiday and for taking your valued time to share your review. It is our pleasure to read that our resort and amenities exceeded your expectations, making you feel relaxed and pampered all the time. Our commitment is to make every guest experience as exceptional and unique as it can be. Please know that it would be a pleasure to welcome you back to the hotel! Greetings from The Excellence Collection.

8/10 Bien

Melissa, Hixson

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Good experience. Excellent service. Food was average.
Séjour de 6 nuits en avril 2024
Réponse de The Excellence Collection le 18 avr. 2024
Thank you for choosing Excellence Punta Cana as the host of your Caribbean holiday and for taking your valued time to share your review. Thank you for adding very generous remarks on the positive sides of your holidays with us and mentioning the services that made your stay more comfortable. Your comments are very important to us because they help us to better understand the areas of opportunity where we can improve in order to provide the top-class service our guests deserve throughout their stay. Please know that it would be a pleasure to welcome you back to the hotel! Greetings from The Excellence Collection.

10/10 Excellent

Valerie

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
I liked the friendly staff more than anything. They make you feel special
Séjour de 5 nuits en avril 2024
Réponse de The Excellence Collection le 21 avr. 2024
Thank you for choosing Excellence Punta Cana as the host of your Caribbean holiday and for taking your valued time to share your review. It is our pleasure to read that our resort and amenities exceeded your expectation and the outstanding service provided by our lovely colleagues made your getaway as perfect as possible going above and beyond making you feel pampered all the time as a result of giving the royal treatment you deserved. Our commitment is to make every guest experience as exceptional and unique as it can be. Please know that it would be a pleasure to welcome you back to the hotel! Greetings from The Excellence Collection.

10/10 Excellent

ANGELA Rochelle, jacksonville

Voyage en famille, Voyage en groupe, Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
I love the staff very friendly. Mrs. Demarry, Alenjadro( chocolate latte)and many more. We truly enjoyed our stay. Thanks for the spanish lesson and the great tasting mojitos
Séjour de 5 nuits en avril 2024
Réponse de The Excellence Collection le 17 avr. 2024
Thank you for choosing Excellence Punta Cana as the host of your Caribbean holiday and for taking your valued time to share your review. It is our pleasure to read that the outstanding service provided by our lovely colleagues exceeded your expectations, making you feel relaxed and pampered all the time. Our commitment is to make every guest experience as exceptional and unique as it can be. Please know that it would be a pleasure to welcome you back to the hotel! Greetings from The Excellence Collection.

4/10 Médiocre

Richard Daniel

Les points forts : Propreté et infrastructures et conditions de l’hébergement
Séjour de 4 nuits en avril 2024
Réponse de The Excellence Collection le 18 avr. 2024
Thank you for choosing Excellence Punta Cana as the host of your Caribbean holiday and for sharing your discontent regarding your stay with us. We truly hope you will grant us the opportunity to welcome you back to reinstate your confidence in our services. Please receive our greetings from The Excellence Collection.

10/10 Excellent

Lisa

Voyage en groupe, Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Beautiful!
Séjour de 9 nuits en avril 2024
Réponse de The Excellence Collection le 16 avr. 2024
Allow us to thank you for your preference on Excellence Punta Cana and for sharing your positive review with other travelers. It will be a pleasure to welcome you back for another memorable stay. Greetings from The Excellence Collection.

10/10 Excellent

Milissia Caroline, Lakeville

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The staff were fabulous, this resort is large enough but not so big that you have to walk forever to get to the various areas. Beach was cleaned each day. Ocean a little rough with red flags but we still went in up to our waists. Lots of activities like pool bingo and beach games. They did a special dinner and decorated our room for our anniversary!!! Recommend them highly.
Séjour de 5 nuits en avril 2024
Réponse de The Excellence Collection le 16 avr. 2024
Thank you for choosing Excellence Punta Cana as the host of your Caribbean anniversary destination and for taking your valued time to share your review. We are very pleased to read very nice remarks on the positive sides of your vacation with us and mention the services that made your stay more comfortable. In addition, our attentive staff made your stay more comfortable. The staff is one of the core pillars of our identity in order to provide a memorable guest experience, as exceptional and unique as it can be. Please know that it would be a pleasure to welcome you back to the hotel! Greetings from The Excellence Collection.

10/10 Excellent

Megaun

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 4 nuits en avril 2024
Réponse de The Excellence Collection le 16 avr. 2024
Allow us to thank you for your positive review about Excellence Punta Cana and for sharing your experience with other travelers. We look forward to the opportunity to welcome you back for another memorable stay! Greetings from The Excellence Collection.

10/10 Excellent

Sevgi

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The staff and the service they gave were really great. The ocean was very clean. The food was ideal. If I had to sum it up in one sentence, it was one of the best holidays I've ever had in my life.
Séjour de 3 nuits en avril 2024
Réponse de The Excellence Collection le 15 avr. 2024
Dear guest,First and foremost, we would like to thank you for choosing Excellence Punta Cana as your vacation destination and for taking the time to write and share your feedback with other travelers.We are very pleased to know that our colleagues and amenities were able to make your stay a relaxing and memorable experience due to the excellent service provided. They are very passionate about their job and they do all their best. It is also lovely to read that the food you encountered at any restaurant was great. As a luxurious all-inclusive resort, we personalize our service and cuisine to suit the different tastes and preferences of all our guests.We look forward to welcoming you back soon and have another opportunity to pamper you with our superb service. Please, receive our warmest regards from The Excellence Collection.

8/10 Bien

Courtney W

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The property is so very beautiful. I was hoping for better food for such a highly rated resort but otherwise everything was wonderful.
Séjour de 4 nuits en avril 2024
Réponse de The Excellence Collection le 15 avr. 2024
Thank you for choosing Excellence Punta Cana as the host of your Caribbean holiday and for taking your valued time to share your review. Also, thank you for adding very generous remarks on the positive sides of your vacation with us and mentioning the services that made your stay more comfortable. The food area is an important aspect we consider and that’s why our Chefs are passionate about taking care of every single detail and they personalize our service and cuisine to suit the different tastes and preferences of all our guests, although we will revise why during your getaway we did not seem to blow you away with delicious food in every meal. Please know that it would be a pleasure to welcome you back to the hotel! Greetings from The Excellence Collection.

10/10 Excellent

Samuel

Voyage en famille
Since this was my wife and I first trip out of the USA, what better place to visit was this amazing hotel. Like to call out several associates who provided excellent exceptional service. Ramon, Jacobs, Luis Roberto, Eduardo, Louise, amazing ladies at the spa Delsy and Lidy, the lady who gave us great service for room 10007. I could go on to great cooks, receptionists, lawn care, drivers. Every where we went greeted with warm, sincere smile and helloOla. The name of the hotel Excellence truly describes this amazing hotel and this amazing staff who displays superior customer service. Thank you for great 5 days. And yes we will be back soon.
Séjour de 4 nuits en avril 2024
Réponse de The Excellence Collection le 16 avr. 2024
Thank you for choosing Excellence Punta Cana as the host of your Caribbean holiday and for taking your valued time to share your review. It is our pleasure to read that the outstanding service provided by our lovely colleagues exceeded your expectations, making you feel relaxed and pampered all the time. Our commitment is to make every guest experience as exceptional and unique as it can be. Please know that it would be a pleasure to welcome you back to the hotel! Greetings from The Excellence Collection.

8/10 Bien

Ysmelda

Séjour de 4 nuits en avril 2024
Réponse de The Excellence Collection le 15 avr. 2024
Thank you for your preference on Excellence Punta Cana and for sharing your positive review with other travelers. We look forward to the opportunity to welcome you back for another memorable stay! Greetings from The Excellence Collection.

10/10 Excellent

Daniel

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Absolutely great service and the entire property is beautiful
Séjour de 5 nuits en avril 2024
Réponse de The Excellence Collection le 15 avr. 2024
Thank you for choosing Excellence Punta Cana as the host of your Caribbean holiday and for taking your valued time to share your review. It is our pleasure to read that the outstanding service provided by our lovely colleagues exceeded your expectations, making you feel relaxed and pampered all the time. Our commitment is to make every guest experience as exceptional and unique as it can be. Please know that it would be a pleasure to welcome you back to the hotel! Greetings from The Excellence Collection.

8/10 Bien

Heather Ann, Bloomer

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 5 nuits en avril 2024
Réponse de The Excellence Collection le 15 avr. 2024
Allow us to thank you for your preference on Excellence Punta Cana and for sharing your positive review with other travelers. It will be a pleasure to welcome you back for another memorable stay. Greetings from The Excellence Collection.

10/10 Excellent

David Samuel

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The resort is beautiful and the staff are beyond amazing!! This is our 2nd time there and would definitely go back.
Séjour de 4 nuits en avril 2024
Réponse de The Excellence Collection le 12 avr. 2024
Thank you for choosing Excellence Punta Cana once again as the host of your Caribbean holiday and for taking your valued time to share your review. It is our pleasure to read that the outstanding service provided by our lovely colleagues, our resort and amenities exceeded your expectations, making you feel relaxed and pampered all the time. Our commitment is to make every guest experience as exceptional and unique as it can be. Please know that it would be a pleasure to welcome you back to the hotel! Greetings from The Excellence Collection.

10/10 Excellent

David Scott

Les points forts : Équipements
Great vacation. The staff treated you like family. Big shout out to AKA 29, Shaggy, Kiki, and Evelin Queen. You guys were awesome!
Séjour de 4 nuits en avril 2024
Réponse de The Excellence Collection le 12 avr. 2024
Thank you for your preference on Excellence Punta Cana and for sharing your positive review with other travelers. We are delighted to know that our colleagues were able to make you feel at home away from home due to their attentiveness. We will ensure that your amiable comments reach the eyes and ears of all our staff at our resort.We look forward to welcoming you back soon and have another opportunity to pamper you with our service creating another memorable experience. Please, accept our warmest regards from The Excellence Collection.

10/10 Excellent

William

Voyage en groupe, Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Easily the most amazing trip of our lives. Amazing resort, employees, rooms/amenities, food and drinks. My only complaint was I got a little too sunburned on the last day but only because I forgot to reapply after a few to many Bahama Mamas and Scooby Doo’s. Thank you Excellence Punta Cana for a great 10 year anniversary trip for my friends, wife and I. We will definitely be back again!
Séjour de 4 nuits en avril 2024
Réponse de The Excellence Collection le 11 avr. 2024
Dear guest, First and foremost, we would like to thank you for choosing Excellence Punta Cana as host of your anniversary destination and for taking the time to share this review with the Expedia community. It is our pleasure to know that our colleagues, property and amenities exceeded your expectations, making you feel relaxed and pampered all the time. At The Excellence Collection, we strive to make every stay, as close to perfection as possible and we will continue working hard in this direction to provide the best vacation experience ever.We look forward to welcoming you back soon for another getaway. We will be pleased to make you another wondrous adventure time. Please, receive our warmest regards from The Excellence Collection.

10/10 Excellent

Arvin

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Queen, 29 and the liitle giy hosts were very great! Robinson the sever made our day multiple times, his smile and genuine want to serve was a highlight. Food was excellent and the gym was great!
Séjour de 6 nuits en mars 2024
Réponse de The Excellence Collection le 11 avr. 2024
Dear guest, First and foremost, we would like to thank you for choosing Excellence Punta Cana as host of your holiday destination and for taking the time to share this review with the Expedia community. We are delighted to hear from you that we are able to exceed your expectations in all aspects, which are carefully taken care of, and you enjoyed your stay with us thank you to the outstanding service provided by our lovely colleagues, who went above and beyond to make you feel pampered since their attitude is intended to exceed the expectations of all our guests and provide them with a memorable guest experience. It is also lovely to know how memorable was your getaway due to the good food quality you encountered at any restaurant you attended, and amusing entertainment provided. We will pass your kind words along to the entire team.We look forward to welcoming you back again and have another opportunity to pamper you with our attentive service creating another unforgettable experience. Please, receive our warmest regards from The Excellence Collection.

8/10 Bien

Kendrell

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
I love the resort. My only thing is I wish they served better food. I’m a foodie
Séjour de 3 nuits en avril 2024
Réponse de The Excellence Collection le 10 avr. 2024
Thank you for choosing Excellence Punta Cana as the host of your Caribbean holiday and for taking your valued time to share your review. Your comments are very important to us because they help us to better understand the areas of opportunity where we can improve in order to provide the top-class service our guests deserve throughout their stay. Please know that it would be a pleasure to welcome you back to the hotel! Greetings from The Excellence Collection.

10/10 Excellent

Cynthia, toms river

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Great property with lots of dining options and bars
Séjour de 6 nuits en avril 2024
Réponse de The Excellence Collection le 10 avr. 2024
Dear guest,First and foremost, we would like to thank you for choosing Excellence Punta Cana as your vacation destination and for taking the time to write and share your feedback with other travelers.We are delighted to know that our colleagues and amenities were able to make your stay a relaxing and memorable experience due to the excellent service provided. They are very passionate about their job and they do all their best to meet every need. It is also lovely to read that there are plenty of food choices due to the wide range of international dining options we offer. As a luxurious all-inclusive resort, we personalize our service and cuisine to suit the different tastes and preferences of all our guests.We look forward to welcoming you back soon and have another opportunity to pamper you with our superb service. Please, receive our warmest regards from The Excellence Collection.

10/10 Excellent

Ryan

Voyage en groupe, Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Was unbelievable and amazing. Loved every moment.
Séjour de 6 nuits en avril 2024
Réponse de The Excellence Collection le 9 avr. 2024
Thank you for your preference on Excellence Punta Cana and for sharing your positive review with other travelers. We look forward to the opportunity to welcome you back for another memorable stay! Greetings from The Excellence Collection.

10/10 Excellent

Kari Marie

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The staff were super fun and engaging. They always had a smile on their face and were happy to help you!
Séjour de 6 nuits en mars 2024
Réponse de The Excellence Collection le 9 avr. 2024
Thank you for choosing Excellence Punta Cana as the host of your Caribbean holiday and for taking your valued time to share your review. It is our pleasure to read that the outstanding service provided by our lovely colleagues exceeded your expectations, making you feel relaxed and pampered all the time. Our commitment is to make every guest experience as exceptional and unique as it can be. Please know that it would be a pleasure to welcome you back to the hotel! Greetings from The Excellence Collection.

10/10 Excellent

Mary Aston

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The staff was extremely friendly and welcoming, the entertainment was great, Circus and the Dancers, the beach was beautiful, pristine and not at all crowded, plenty of clean towels, the room had an amazing view. The French, Mexican and Asian restaurants were the best we found, and the kitchen table for breakfast. I highly recommend this resort and the La Hacienda all day excursion.
Séjour de 4 nuits en avril 2024
Réponse de The Excellence Collection le 9 avr. 2024
Thank you for choosing Excellence Punta Cana as the host of your Caribbean holiday and for taking your valued time to share your review. It is our pleasure to read that our resort and amenities exceeded your expectations, making you feel relaxed and pampered all the time. Our commitment is to make every guest experience as exceptional and unique as it can be. Please know that it would be a pleasure to welcome you back to the hotel! Greetings from The Excellence Collection.

6/10 Satisfaisant

LaToya

Les points forts : Personnel et service
Nice staff
Séjour de 5 nuits en mars 2024
Réponse de The Excellence Collection le 8 avr. 2024
Thank you for choosing Excellence Punta Cana as the host of your Caribbean holiday and for taking your valued time to share your review. Please know that it would be a pleasure to welcome you back to the hotel! Greetings from The Excellence Collection.

10/10 Excellent

Timothy

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Great property in the DR with friendly staff. Highly recommend!
Séjour de 5 nuits en avril 2024
Réponse de The Excellence Collection le 8 avr. 2024
Thank you for choosing Excellence Punta Cana as the host of your Caribbean holiday and for taking your valued time to share your review. It is our pleasure to read that the outstanding service provided by our lovely colleagues exceeded your expectations, making you feel relaxed and pampered all the time. Our commitment is to make every guest experience as exceptional and unique as it can be. Please know that it would be a pleasure to welcome you back to the hotel! Greetings from The Excellence Collection.