Dear Mathieu.Thank you very much for the courtesy of your time to rate Occidental Caribe.We are looking forward to your next visit.Best Regards,

Dear MathieuWe appreciate the time that you have invested in writing an overview of your recent stay with us and for taking the time to commend the service from our Team. We are happy to read that we were able to exceed your expectations. We sincerely look forward to welcoming you back on a future occasion and providing you with the exceptional quality and service that characterizes our brand and resort.Best Regards,

Cher Franck.Nous tenons à vous exprimer notre gratitude pour vos commentaires sur votre récente visite, ceux-ci nous permettent de comprendre le ressenti de nos clients par rapport à nos services. Notre but principal est de garantir la totale satisfaction de notre clientèle et nous sommes ravis de lire que vos vacances au sein de notre Occidental Caribe ont été si agréables. Nous nous efforçons d'assurer de très hauts standards de service afin de garantir que nos clients repartent avec de merveilleux souvenirs de leur séjour parmi nous. Merci encore pour votre généreuse appréciation, ce fut un plaisir de vous avoir parmi nous et nous espérons avoir l'opportunité de vous accueillir à nouveau prochaienment. Avec nos meilleures salutations.

Dear Carlos alberto.We are really sorry to hear that you did not enjoy the experience in our hotel to the fullest as we strive to make each stay with us an unforgettable one. Discussions involving the respective team members and management have taken place to review your comments, and we would like to assure you that all of your concerns will be addressed and attended to.We were most concerned to read your remarks on the service you expérienced whilst staying among us, mostly because your comments do not reflect the usual standard of service we strive to ensure for our guests, nevertheless please rest assured that your review will be shared with our head of departments for information and further revision. Thank you again for making us your choice hotel on this occasion, we look forward to serving you again in the near future. Best regards,

Cher Xavier.Nous sommes sincèrement décus de lire votre expérience pendant votre séjour parmi nous et bien que nous soyons conscients que des excuses ne changeront pas votre ressenti, nous vous les faisons parvenir avec toute sincérité. Soyez certain que vos commentaires ont bien été pris en sérieuse considération et qu'ils nous aideront à améliorer la qualité de nos services. Merci encore pour la courtoisie de votre temps, et malgré les imperfections vécues durant votre séjour, nous espérons que Occidental Caribe restera una option pour vos prochaines vacances et que nous aurons l'opportunité de restaurer votre confiance envers notre compagnie dans un futur proche.Avec nos meilleures salutations,

Estimado Jean-Marc;Gracias por su tiempo para puntuarnos, esperamos volver a recibirle pronto.Saludos cordiales, Alvaro FontenlaDirector Occidental Caribe

Estimado Sr. Felix;Muchas gracias por su puntuación, estamos encantados de que disfrutara de su estancia entre nosotros.Saludos cordiales,Alvaro FontenlaDirector Occidental Caribe

Madame Julie;En premier lieu nous voudrions vous remercier pour votre merveilleuse appréciation suite à votre visite au sein de notre hotel Occidental Caribe et sommes ravis de lire que nous avons su être à la hauteur de vos attentes en cette occasion. Salut,Alvaro FontenlaOccidental Caribe Directe

Madame Martine;C'est toujours un grand plaisir pour nous de lire que nos clients rentrent chez eux avec de si bons souvenirs de leurs vacances et nous tenons à vous remercier pour le temps que vous avez consacré à partager votre expérience personnelle.Salut, Alvaro FontenlaDirector Occidental Caribe

Mon cher Veronique;Nous sommes navrés de lire que votre séjour n'ait pas été aussi plaisant qu'il aurait pu l'être et serions ravis de vous servir à nouveau dans un futur proche, vous assurant par avance notre meilleur engagement à garantir que votre prochaine expérience avec Occidental Caribe soit inoubliable pour les bonnes raisons. Salut, Alvaro FontenlaDirector Occidental Caribe

Mere Cedric;Merci beaucoup pour le temps que vous avez consacré à partager vos impressions personnelles sur votre séjour au sein de notre hotel Occidental Caribe. Nous accueillons toujours de bon gré les commentaires de nos clients car ceux-ci nous permettent d'améliorer constamment les expériences que nous delivrons. Salut, Alvaro FontenlaOccidental Caribe Director

Bonsoir France-Lise;Nous vous remercions pour avoir partagé votre opinion sur votre récent séjour parmi nous, notre objectif principal étant de garantir que nous offrons de mémorables expériences à nos clients, vos commentaires sont essentiels à cet effet, c'est pourquoi nous apprécions votre temps et vos critiques constructives. Salut, Alvaro FontenlaOccidental Caribe Director

Cher client,Recevez les salutations cordiales de l'Occidental Caribe.Notre objectif principal est de faire des vacances de nos visiteurs une expérience inoubliable et nous sommes heureux de savoir que vous avez apprécié votre séjour chez nous.Nous souhaitons vous accueillir à nouveau dans ce paradis des Caraïbes.Cordialement!Álvaro FontenlaDirecteur généralCaraïbes occidentales

Dear Wilfried,We are convinced that there is always room for improvement and your comments will help our team in its continuous efforts to meet the expectations of our guests, so we greatly appreciate the time you have spent sharing your constructive criticism with us. You can be sure that your comments will be taken into consideration and that they will help us to improve our services. We hope to welcome you again very soon. Álvaro FontenlaGeneral ManagerOccidental Caribe

Estimada Leslie, Reciba un cordial saludo de Occidental Caribe.Nuestro principal objetivo es hacer de las vacaciones de nuestros visitantes una experiencia inolvidable y nos alegra saber que disfrutó mucho de su estadía con nosotros. Deseamos darle una cálida bienvenida nuevamente en este paraíso caribeño.¡Atentamente!Álvaro FontenlaGerente generalOccidental Caribe

Cher invité,Recevez les chaleureuses salutations de l'Occidental Caribe.Notre objectif principal est de faire une expérience inoubliable des vacances de nos visiteurs et nous sommes heureux de savoir que vous avez vraiment apprécié votre séjour chez nous.Nous souhaitons à nouveau vous accueillir chaleureusement dans ce paradis des Caraïbes.Meilleures salutations!Álvaro FontenlaDirecteur généralCaraïbes occidentales

Dear Mousseline, We are convinced that there is always room for improvement and your comments will help our team in its continuous efforts to meet the expectations of our guests, so we greatly appreciate the time you have spent sharing your constructive criticism with us. You can be sure that your comments will be taken into consideration and that they will help us to improve our services. We hope to be able to welcome you again very soon. Alvaro Fontenla Director Occidental Caribe

Estimado Cliente Muchas gracias por la cortesía de su tiempo para calificar Occidental Caribe. Esperamos su próxima visita. Director Occidental Caribe

Cher client Nous apprécions sincèrement le temps que vous avez pris pour partager votre opinion après votre visite dans notre hôtel. Les opinions de nos clients sont de la plus haute importance pour assurer le respect de nos normes de service en tout temps. Veuillez accepter nos plus sincères excuses pour les désagréments rencontrés lors de votre séjour. Nous sommes convaincus qu'il y a toujours place à l'amélioration et vos commentaires aideront notre équipe dans ses efforts continus pour répondre aux attentes de nos clients, nous apprécions donc grandement le temps que vous avez passé à nous faire part de vos critiques constructives. Vous pouvez être sûr que vos commentaires seront pris en considération et qu'ils nous aideront à améliorer nos services. Nous espérons vous accueillir à nouveau très bientôt. Director Occidental Caribe

Cher client Nous tenons à exprimer notre gratitude pour les commentaires que vous avez faits au sujet de votre récente visite, car ils nous aident à comprendre comment nos clients apprécient leur séjour chez nous. Notre objectif est toujours d'atteindre la satisfaction maximale de nos clients et nous sommes ravis d'apprendre que vous avez apprécié vos vacances à l'hôtel. Nous nous efforçons continuellement d'offrir la meilleure qualité et de nous assurer que tous nos clients rentrent chez eux avec de beaux souvenirs de leurs vacances. Nous sommes également convaincus qu'il y a toujours place à l'amélioration et vos commentaires aideront notre équipe dans ses efforts continus pour répondre aux attentes de nos clients, nous apprécions donc grandement le temps que vous avez passé à nous faire part de vos critiques constructives. Vous pouvez être sûr que vos commentaires seront pris en considération et qu'ils nous aideront à améliorer nos services. Nous espérons vous accueillir à nouveau très bientôt. Director Occidental Caribe

Dear Guest Thank you very much for the courtesy of your time to rate Occidental Caribe. We are looking forward to your next visit. Director Occidental Caribe

Cher client Nous apprécions sincèrement le temps que vous avez pris pour partager votre opinion après votre visite dans notre hôtel. Les opinions de nos clients sont de la plus haute importance pour assurer le respect de nos normes de service en tout temps. Nous regrettons également que notre gastronomie n'ait pas répondu à vos attentes, principalement parce que la qualité et la diversité de notre offre culinaire est l'un de nos atouts. Nous prenons très au sérieux vos commentaires sur notre cuisine, car nous voulons que notre gastronomie continue d'être très spéciale pour nos clients. Encore une fois, nous apprécions vraiment le temps que vous avez pris pour nous faire part des inconvénients que vous avez rencontrés pendant votre séjour, et nous espérons sincèrement que vous nous donnerez une autre occasion de démontrer notre véritable niveau d'hospitalité et notre intérêt à vous servir correctement à l'avenir. . Director Occidental Caribe

Dear Mr Aniruddhasinh, We appreciate the time you have taken to provide us with your opinion of your stay.We regret to hear that the food did not meet your expectations. Our resort strives to offer a variety of culinary options and flavors, and we're sorry if we fell short during your stay. However, we're delighted to know that you found our room cleanliness and hotel condition to be impeccable, and that our service met with your complete satisfaction. These are areas we take great pride in and continuously work to maintain the high standards our guests expect.We hope we have the opportunity of seeing you again in the future.Kind regards,Álvaro Fontenla, General Manager

Estimado Kevin.Muchas gracias por la cortesía de su tiempo para calificar Occidental Caribe.Esperamos su próxima visita.

Dear Madam,Thank you for taking the time to provide us with your feedback.We're truly sorry to hear that certain aspects of your room did not meet your expectations, including the air conditioning issue and the condition of the bathroom. Please rest assured that our maintenance team is committed to ensuring all our facilities are up to standard and functioning correctly for the comfort of our guests. On a positive note, we're delighted that our ocean views provided you with some solace and that our staff made a lasting, positive impression. Your kind words regarding their friendliness are greatly appreciated and reinforce our commitment to excellent guest service.We hope to see you again in the future. Best wishes,Álvaro Fontenla, General Manager

Dear Aryn.Thank you very much for the courtesy of your time to rate Occidental Caribe.We are looking forward to your next visit.Best Regards,

Dear Kristen Marie.Muchas gracias por la cortesía de su tiempo para calificar Occidental Caribe.Esperamos su próxima visita.

Dear Sir, We appreciate that you took the time to share your experience with us.We're sorry to hear that there were inconsistencies with the towel service in your room; it is our standard to provide a sufficient number for all our guests, and we'll look into this matter. Additionally, we want to clarify that our room descriptions accurately reflect the bed sizes offered, and we regret any confusion there may have been. On a brighter note, we are thrilled that you enjoyed our expansive beach area and found it to be a highlight of your stay.We look forward to welcoming you back again for an improved experience. Kind regards,Álvaro Fontenla, General Manager

Dear Aly.Thanks you for taking the time to write a review about your stay in our resort. Please receive our apologies for falling short of your expectations. Please be certain that we’ve taken your comments seriously and we will ensure that situations like these will not happen in the future. We do however hope that, as we continue to work towards enhancing our product, you may decide to give us another opportunity to serve you better in the future.Best Regards,

Dear Ashley.nk you for taking the time to write a review about your stay in our resort. Please receive our apologies for falling short of your expectations. Please be certain that we’ve taken your comments seriously and we will ensure that situations like these will not happen in the future. We do however hope that, as we continue to work towards enhancing our product, you may decide to give us another opportunity to serve you better in the future.Best Regards,

Dear Kirk.Thank you very much for the courtesy of your time to rate Occidental Caribe.We are looking forward to your next visit.Best Regards,

Dear Jana.We appreciate the time that you have invested in writing an overview of your recent stay with us and for taking the time to commend the service from our Team. We are happy to read that we were able to exceed your expectations. We sincerely look forward to welcoming you back on a future occasion and providing you with the exceptional quality and service that characterizes our brand and resort.Best Regards,

Estimado Hector.Gracias por el tiempo dedicado en compartir sus comentarios con respecto a su reciente estancia en nuestro hotel.Puede estar seguro de que sus comentarios serán tomados en consideración y que nos ayudarán a mejorar nuestros servicios. Una vez más, gracias por su tiempo y a pesar de los problemas surgidos en su estancia, esperamos seguir siendo una opción para poder tener la oportunidad de restaurar su fe en nuestra empresa en un futuro próximo.Saludos Cordiales,

Dear Gerald.We greatly appreciate the time you spent to review your recent experience in our hotel, at Barceló we always strive to exceed guests' expectations and your comments will help our teams reaching that goal. Thank you once again for making us your choice hotel and for your constructive critics, we certaily look forward to serving you again and to have the opportunity to exceed you expectations in a not too distant future. Best regards,

Estimada Anna.Muchas gracias por la cortesía de su tiempo para calificar Occidental Caribe.Esperamos su próxima visita.

Dear Maria.We appreciate the time that you have invested in writing an overview of your recent stay with us and for taking the time to commend the service from our Team. We are happy to read that we were able to exceed your expectations. We sincerely look forward to welcoming you back on a future occasion and providing you with the exceptional quality and service that characterizes our brand and resort.Best Regards,

Dear BerndThank you for taking the time to write a review about your stay in our resort. Please receive our apologies for falling short of your expectations. Please be certain that we’ve taken your comments seriously and we will ensure that situations like these will not happen in the future. We do however hope that, as we continue to work towards enhancing our product, you may decide to give us another opportunity to serve you better in the future.Best Regards,

Dear Stacy.We appreciate the time that you have invested in writing an overview of your recent stay with us and for taking the time to commend the service from our Team. We are happy to read that we were able to exceed your expectations. We sincerely look forward to welcoming you back on a future occasion and providing you with the exceptional quality and service that characterizes our brand and resort.Best Regards,

Dear Susan.Thank you very much for the courtesy of your time to rate Occidental Caribe.We are looking forward to your next visit.Best Regards,

Dear Jennifer S.Thank you for taking the time to write a review about your stay in our resort. Please receive our apologies for falling short of your expectations. Please be certain that we’ve taken your comments seriously and we will ensure that situations like these will not happen in the future. We do however hope that, as we continue to work towards enhancing our product, you may decide to give us another opportunity to serve you better in the future.Best Regards,

Dear Krystin.We appreciate the time that you have invested in writing an overview of your recent stay with us and for taking the time to commend the service from our Team. We are happy to read that we were able to exceed your expectations. We sincerely look forward to welcoming you back on a future occasion and providing you with the exceptional quality and service that characterizes our brand and resort.Best Regards,

Dear Tazewell.In Occidental Caribe we strongly believe that there is always room for improvement and your comments will assist our team in their continuous efforts aimed at meeting our guests' expectations, therefore we greatly appreciate the time you took out of your day to share your constructive critics. Best regards,

Estimado Ricardo,Gracias por clasificar nuestro hotel.Saludos cordiales,

Dear Eislan.Thank you for taking the time to write a review about your stay in our resort. Please receive our apologies for falling short of your expectations. Please be certain that we’ve taken your comments seriously and we will ensure that situations like these will not happen in the future. We do however hope that, as we continue to work towards enhancing our product, you may decide to give us another opportunity to serve you better in the future.Best Regards,

Dear Frank.Firstly we would like to thank you for taking the time to share your impressions regarding your recent stay at our Occidental Caribe hotel. It is only through feedback such as yours that we are able to maintain and improve upon the service that we provide to our guests.We have taken note of your various constructive comments and please be assured that we value all our guests' feedback to be of utmost importance to us and will ensure that the necessary corrective measures are taken accordingly to avoid any similar situations in the future.Best regards,

Dear Erik.Thank you very much for the courtesy of your time to rate Occidental Caribe.We are looking forward to your next visit.Best Regards,

Dear Chris.We are really sorry to hear that you did not enjoy the experience in our hotel to the fullest as we strive to make each stay with us an unforgettable one. Discussions involving the respective team members and management have taken place to review your comments, and we would like to assure you that all of your concerns will be addressed and attended to.We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.Best regards,

Dear Jose.We appreciate the time that you have invested in writing an overview of your recent stay with us and for taking the time to commend the service from our Team. We are happy to read that we were able to exceed your expectations. We sincerely look forward to welcoming you back on a future occasion and providing you with the exceptional quality and service that characterizes our brand and resort.Best Regards,

Estimada Marilyn.Muchas gracias por la cortesía de su tiempo para calificar Occidental Caribe.Esperamos su próxima visita.