Chambre, 2 lits doubles, balcon (Cityscape) | Extérieur

Avis sur Staypineapple, Hotel Rose, Downtown Portland

3.5 out of 5
Staypineapple, Hotel Rose, Downtown Portland
50 SW Morrison Street, Portland, OR

Avis

8,8

Excellent

Note des voyageurs de 10 (Excellent), d’après 619 avis sur 1000." "
Note des voyageurs de 8 (Bien), d’après 211 avis sur 1000." "
Note des voyageurs de 6 (Satisfaisant), d’après 79 avis sur 1000." "
Note des voyageurs de 4 (Médiocre), d’après 51 avis sur 1000." "
Note des voyageurs de 2 (Horrible), d’après 40 avis sur 1000." "

9,0/10

Propreté

9,2/10

Personnel et service

8,4/10

Équipements

8,6/10

Infrastructures et conditions de l’hébergement

8,8/10

Écoresponsabilité

Avis

6/10 Satisfaisant

VALERIE

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Bon hôtel, mais les fenêtres à changer
Bon hôtel, bien situé, propre, personnel très bien, mais bruyant car les fenêtres sont très anciennes et à changer.
Séjour de 2 nuits en octobre 2023
Réponse de KO le 25 oct. 2023
Valerie, Thank you for choosing to stay with us recently at Hotel Rose. I am really sorry about the noise issue that you experienced during your stay. Our management team is aware that it is time for the hotel to refresh and update and are actively planning an update with our vendors. I am pleased to hear that you found the hotel clean, well located and with very good staff. Again, we appreciate your candid comments and we hope that you will choose to stay with us again soon. Kind Regards, Kennedy O

10/10 Excellent

Mario

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Hôtel très bien
Séjour de 2 nuits en juillet 2022
Réponse de Kennedy O le 25 juil. 2022
Mario, Thank you so much for choosing to stay with us at the Hotel Rose. We are thrilled to hear you found the hotel very nice. We hope to see you and yours again soon. Warm Regards, Kennedy O

8/10 Bien

PIERRE

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Le style un peu décalé
Séjour de 2 nuits en novembre 2021
Réponse de Kennedy O le 4 déc. 2021
Hello Pierre, Thank you for choosing to stay with us at the Hotel Rose. It is true that our style is slightly offbeat and we hope that you enjoyed your accommodations while you were with us. We hope to see you again soon so that we may earn your perfect rating.

10/10 Excellent

Michael

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
.
Séjour de 1 nuit en avril 2024
Réponse de KO le 22 avr. 2024
Michael, Thank you so much for your excellent rating! We appreciate you staying at Hotel Rose during your recent visit to Portland and we look forward to see you back again soon. Warm Regards,Kennedy O

10/10 Excellent

Janet

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
We found the hotel to be very comfortable and well located. I had been a bit worried about the reviews of the area. We thought it was just a fine city location and very walkable. We felt safe walking around in the evening, going to a show and to restaurants. I would recommend this property to anyone looking for a downtown location, and would happily stay here again.
Séjour de 3 nuits en mars 2024
Réponse de KO le 20 avr. 2024
Janet, Wow! Thank you so much for choosing to stay at Hotel Rose during your recent visit to Portland. We always aim to offer comfortable accommodations and an unsurpassed degree of service. We are pleased to see that you found the hotel very comfortable and well located. You are welcome back any time, and we sure hope to see you and yours again upon your next visit in the Portland area. Kind Regards, Kennedy O

8/10 Bien

Sarah

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
This hotel is in a great location. It's close to many things and well positioned for transportation options. The staff was very accommodating and friendly. We were able to check in early with no issues. It's an older building and the climate control is an issue. They can only have the heat or the AC on and there is no individual room control. This made how a very stuffy and uncomfortable stay for us. At checkout, they mentioned they had fans available but we were not offered one before then
Séjour de 2 nuits en avril 2024
Réponse de KO le 18 avr. 2024
Sarah, We really appreciate you staying with us at Hotel Rose and thank you so much for taking the time to share your feedback. We always aim to offer comfortable accommodations and an unsurpassed degree of service for our guests. We are thrilled to hear that you found our staff very accommodating and friendly during your stay. I am really sorry to hear about the AC issue-we have portable fans that we normally offer to our guests upon request, and I am sorry to learn that our staff did not follow up with you in this manner. Again, we appreciate your candid comments and we hope that this does not deter you from giving us another try, should your travels bring you back in the Downtown Portland area. Kind Regards,Kennedy O

8/10 Bien

Melinda

Voyage en groupe
Les points forts : Équipements et infrastructures et conditions de l’hébergement
Loved everything and area around hotel was nice and calm. Friendly staff. Only issue my friend and I had was the room had no AC. So we had the windows open so the room would not be so stuffy. Please install AC to every room.
Séjour de 1 nuit en avril 2024
Réponse de KO le 15 avr. 2024
Hi Melinda, We appreciate you staying at Hotel Rose during your recent visit to Portland. I am glad to see that you loved everything and also found the area around our property nice and calm. We are really sorry about the AC issue-our staff should have offered a portable fan to assist with the stuffy room. Please forgive us if we failed to follow up in this manner. I hope that this does not deter you from giving us another try, should your travels bring you back in the Downtown area. Thank you, Kennedy O

4/10 Médiocre

Chanielle

Voyage en famille, Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Great location and great for walking. We opted for a ballroom. Which was nice because unfortunately I didn’t do my research to realize theres no ac at this hotel. We like our room cold so this was horrible. The front desk brought up a fan at midnight which helped… it also helped to muffle out the noise of the constant ambulances going by and the homeless guys below us having a screaming match. The bedding was amazing but the pillows were too firm. Our group of 3 didn’t sleep well and will not be back. There’s so many great things about this hotel and they really do make you feel special but the ac is a deal breaker. There’s no fans in the bathroom and extremely dim lighting for makeup. We enjoyed the experience there but I couldn’t imagine staying there in the summer.
Séjour de 1 nuit en avril 2024
Réponse de KO le 14 avr. 2024
Ms. Murray, We appreciate you trying us out at Hotel Rose and thank you for taking the time to offer your review. Our goal is to always provide comfortable accommodations for all our guests. We sincerely apologize for the outside noise as well as the AC issue during your stay. To follow up on my voicemail to you, please give us a call directly at the hotel so that we may discuss-I am eager to make things right for you. Kind Regards, Kennedy O

10/10 Excellent

Wyatt

Voyage en famille, Voyage avec des animaux de compagnie
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Very pet friendly love it
Séjour de 1 nuit en avril 2024
Réponse de KO le 11 avr. 2024
Hello Wyatt, Thank you very much for your perfect rating! We are glad that you chose Hotel Rose for your recent accommodations. I am glad to see that you enjoyed your experience. We sure hope to see you and yours back again sometime soon! Warm Regards, Kennedy O

6/10 Satisfaisant

nancy

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Les points faibles : Équipements
I did not like that the price Expedia sent me for the booking after confirmation was not representative of what I would be paying at the desk. If you cannot provide accurate billing for the site then you need to amend your practices. I paid close to double after all the charges the hotel claimed. Parking, amenity fee and taxes. I confirm the booking on the Expedia site based on trusting that your information is correct. It was not.
Séjour de 2 nuits en avril 2024
Réponse de KO le 11 avr. 2024
Hi Nancy, Thank you for sharing your feedback and for choosing to stay at Hotel Rose recently. While parking is available at our property, it is optional at the daily rate of 25 per night with in and out privileges. Regarding your discrepancy with the third party price, please feel free to give us a call directly at the hotel so that we may resolve this issue. We hope to hear back from you soon. Best Regards, Kennedy O

10/10 Excellent

Bermarie

Voyage avec des animaux de compagnie, Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
We stayed here for one night with our puppy. The room (426) was comfortable and spacious. We had no issues finding space for our small crate. The room temperature was perfect, and it was a comfy bed. The staff was friendly and attentive—There are multiple green areas around the hotel to take your furry friend for a walk and relieve themselves—the complimentary drink and water bottle were a good surprise.
Réponse de KO le 9 avr. 2024
Bermarie, WOW! Thank you so much for your outstanding review and we appreciate you staying at Hotel Rose. I am thrilled to hear that you found your bed comfy, room temperature perfect and our staff friendly and attentive. Thank you for also recognizing our complimentary drink vouchers that we offer upon arrival as well as our refillable water bottles. We sure hope to see you and your furry friend again should your travels bring you back in the Downtown Portland area. Happy Travels, Kennedy O

10/10 Excellent

Lari

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Nice and cute
Séjour de 1 nuit en avril 2024
Réponse de KO le 6 avr. 2024
Hi Lari, Thank you very much for staying with us recently. We are glad to see that you had an amazing experience with us. We appreciate your perfect rating and hope to see you back again soon. Warm Regards, Kennedy O

10/10 Excellent

Natalie

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 3 nuits en mars 2024
Réponse de KO le 25 avr. 2024
Natalie, Thank you so much for your perfect rating. We are glad to see that you enjoyed your accommodations and we sure hope to see you back again! Thank you, Kennedy O

2/10 Horrible

Jesse

Les points forts : Personnel et service
Séjour de 1 nuit en mars 2024
Réponse de Ko le 1 avr. 2024
Jesse, We are saddened to see your unfortunately bad rating of your experience with us. Please give us a call directly at the hotel as we would like to hear more details regarding your accommodations and what went wrong. We hope to hear from you soon. Thank you, Kennedy O

10/10 Excellent

monica

Séjour de 1 nuit en mars 2024
Réponse de KO le 18 avr. 2024
Hello Monica, We appreciate you choosing to stay at Hotel Rose and for taking the time to submit your perfect survey. We sure hope to see you back again soon. Thank you, Kennedy O

10/10 Excellent

Mia

Séjour de 1 nuit en mars 2024
Réponse de KO le 18 avr. 2024
Mia, Thank you so much for your perfect score! We are glad to see that you enjoyed your accommodations at Hotel Rose, and we hope that we will have the opportunity to serve you and yours again soon. Thank you, Kennedy O

10/10 Excellent

Casimir

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 4 nuits en mars 2024
Réponse de KO le 27 mars 2024
Casimir, Thank you very much for your perfect rating. We hope to see you back again soon for another memorable experience. Kind Regards, Kennedy O

8/10 Bien

MUN

Séjour de 2 nuits en mars 2024
Réponse de KO le 14 avr. 2024
Thank you very much for choosing to stay at Hotel Rose, Mun! We are pleased to see that you enjoyed your accommodations. We sure hope that we will have the chance to host you again so that we may earn your perfect rating. Best Regards, Kennedy O

10/10 Excellent

Donna

Voyage en groupe, Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Breakfast service was a little slow and had 3 different people helping us
Séjour de 1 nuit en mars 2024
Réponse de KO le 25 mars 2024
Hi Donna, We are pleased to see that you enjoyed your accommodations with us at Hotel Rose, and thank you for also dining in our Bottle + Kitchen restaurant. Again, thank you for your perfect rating and candid comments-we hope to see you back again soon. Best Regards, Kennedy O

8/10 Bien

Margaret

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Our family of three enjoyed this property overall. The location is fantastic, and we were given a room overlooking the river, which was lovely. The complimentary drinks were much appreciated. Our room with two double beds was on the small side but had everything we needed. We weren’t huge fans of the bedding - it was really difficult to manage for two people. I would say this is a fine property for a short stay.
Séjour de 1 nuit en mars 2024
Réponse de KO le 25 mars 2024
Margaret, Thank you so much for sharing your feedback! We are delighted to hear that you enjoyed your property along with your family. While our rooms all come with European-style individual duvets, I am sorry to hear you weren’t huge fans. We have regular blankets that we’d be happy to offer upon request. Thank you for also recognizing our fantastic location within the downtown area, and also just across from the Willamette River. We sure hope that we will have the opportunity to host you and your family upon your next visit in the Portland area. Happy Travels, Kennedy O

10/10 Excellent

Laura

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The hotel was clean and the beds were extremely comfortable. All the staff were wonderful and so helpful! The area around the hotel can be a little dodgy at night to no fault of the hotel itself. And the restaurant is a bit mediocre but great if you're just looking for a quick drink. All in all great experience!
Séjour de 4 nuits en mars 2024
Réponse de KO le 22 mars 2024
Hi Laura, WOW! Thank you so much for your excellent feedback and for choosing to stay at Hotel Rose. I am thrilled to see that you found our beds extremely comfortable and the hotel clean. We also appreciate you dining in our Bottle + Kitchen restaurant during your stay. Again, we are glad that you had a great experience and we hope that we will see you back again for another wonderful time. Kind Regards, Kennedy O

10/10 Excellent

Jaime

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Nice place to stay.
Séjour de 2 nuits en février 2024
Réponse de KO le 22 mars 2024
Hello Jaime, We are glad that you chose Hotel Rose for your recent accommodations. We are happy to hear that you found us to be a nice property to stay with. Thank you for your perfect rating and we look forward to hosting you again soon. Warm Regards, Kennedy O

10/10 Excellent

Mary

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The staff did a great job of making sure we had what we needed. All the staff that we talked to were very friendly. Easy check-in and check-out. The pineapple water and welcome drink were great perks but really wished we could have tried the cookies that I read about. Also wished that the water pressure in the shower was stronger. Enjoyed the robes and pineapple touches everywhere. We were able to walk from Union Station to the hotel and walk to Powell’s Books, donut and coffee shops easily. If shopping is on your list of things to do, then this hotel is close to so many retail shops! They offer a Zipcar onsite, but ride shares were easy to get and came within minutes of requesting it. Public transportation is also right by the hotel for easy access to places around town.
Séjour de 1 nuit en mars 2024
Réponse de Luz le 15 mars 2024
Thank you so much for sharing your positive experience with us! We're overjoyed to hear that our team members did an excellent job meeting your needs and that their friendliness added warmth to your stay. We're sorry to hear that you missed out on our cookies – they're a guest favorite and we definitely want you to try them during your next stay. It's great to know that you appreciated the cozy robes and pineapple-themed touches. Our location's walkability, especially being near Union Station, Powell’s Books, and various shops, is something we're quite proud of and happy to see benefited you. We thoroughly enjoyed having you stay with us and look forward to welcoming you back to try those cookies and explore even more of what Portland has to offer.

10/10 Excellent

Deanna

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
We were cold inside our room. We cut the heat up but the room never warmed up.😔😔😔
Séjour de 1 nuit en mars 2024
Réponse de Luz le 15 mars 2024
I'm sincerely sorry to hear that your room was cold and that adjusting the heat did not resolve the issue. Your comfort is extremely important to us, and it's disheartening to learn that we fell short in providing a warm and cozy environment for your stay. Please rest assured that we will look into this matter immediately to ensure our heating system is functioning properly and efficiently in every room. Should you choose to stay with us again, we will do everything we can to ensure a warm and welcoming experience from start to finish. Thank you for bringing this to our attention, and once again, please accept our heartfelt apologies.

8/10 Bien

Sarah

Séjour de 1 nuit en mars 2024
Réponse de KO le 1 avr. 2024
Hi Sarah, We appreciate you choosing to stay with us recently. Thank you for taking the time to submit your rating and we hope that we will see you and yours again soon. Best Regards, Kennedy O

10/10 Excellent

Garrett

Voyage en groupe, Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Always a great stay! 👍
Séjour de 1 nuit en mars 2024
Réponse de KO le 12 mars 2024
Garrett, Thank you for always choosing Hotel Rose for your accommodations! I am thrilled to hear that your experience is always a great one! We sure hope to see you back again soon. Kind Regards, Kennedy O

10/10 Excellent

Belen

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mars 2024
Réponse de KO le 12 mars 2024
Belen, Thank you for your perfect rating, and for choosing Hotel Rose for your recent accommodations. We hope that we will see you again upon your next return to Portland. Happy Travels, Kennedy O

10/10 Excellent

Flor

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
My family enjoy for the first time staying ay this hotel. For sure next time we visit Portland we would be staying here. I appreciate their excellent service. 👍
Séjour de 2 nuits en mars 2024
Réponse de KO le 12 mars 2024
Flor, WOW! We truly appreciate you choosing Hotel Rose for your accommodations during your recent visit to Portland. We are thrilled to hear that your family enjoyed their first time staying with us. We always aim to offer an unsurpassed degree of service for our guests and I am glad that you found our service excellent. You are welcome back any time, and we look forward to hosting you and your family again, upon your next return to the Downtown Portland area. Happy Travels, Kennedy O

10/10 Excellent

John F

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Réponse de KO le 5 mars 2024
Hello John, Thank you so much for your perfect survey. We are happy that you chose to stay at Hotel Rose for your recent visit. We hope to see you back again soon. Kind Regards, Kennedy O

10/10 Excellent

Marsha

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mars 2024
Réponse de KO le 5 mars 2024
Hi Marsha, Thank you so much for staying at Hotel Rose. We are grateful for your perfect rating and hope that we will see you again, upon your next visit in the Downtown Portland area. Thank you, Kennedy O

2/10 Horrible

weizhen

Voyage en famille avec de jeunes enfants, Voyage en famille
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
It was noise when I was sleeping and you have to pay to park and there is no free food
Séjour de 3 nuits en février 2024
Réponse de Luz le 1 mars 2024
Thank you for your review. I'm sorry to hear that noise disturbances affected your sleep and that certain aspects of our hotel did not meet your expectations, such as the parking fee and lack of complimentary food.We strive to create a peaceful environment for all our guests and will explore additional measures to help us alleviate some of the exterior noise. While we currently do not offer complimentary food, we hope our guests find value in the quality and variety within our dining options. Your feedback is important to us, and we will take it into consideration as we continue to improve our services. Kindly,

10/10 Excellent

Bonni Patreka

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Super amazing and helpful staff! Mikayla was absolutely fantastic!
Séjour de 1 nuit en février 2024
Réponse de Luz le 29 févr. 2024
Thank you so much for your amazing review! I will be Sure to thank Makayla for her outstanding service! please let us know if your travels bring you back to Portland to give you a great welcome again!

10/10 Excellent

FNU

Voyage en famille
Les points forts : Équipements
Kennedy was a great host. We came here for our wedding anniversary and he set up entire room for welcoming us. This place is a must for any tourist to Portland. The view from apartment was amazing and we went for a walk in the morning by the river.
Séjour de 2 nuits en février 2024
Réponse de KO le 25 févr. 2024
Sonal, Thank you very much for choosing Hotel Rose for your recent accommodation and we are glad that you celebrated your wedding anniversary with us. Our entire staff truly enjoyed taking care of, and celebrating your special day with you both. I delighted that that you also enjoyed your room view facing the famous Willamette River. We sure hope to see you again for another memorable experience. Happy Travels, Kennedy O

8/10 Bien

SHERRIE

Location,cleanliness , friendly staff...would stay again.
Séjour de 1 nuit en février 2024
Réponse de KO le 25 févr. 2024
Hi Sherrie, Thank you so much for your kind comments. We are pleased to hear that you were happy with our cleanliness and friendly staff. Thank you for also enjoying our excellent location within the Downtown Portland area. You are welcome back any time-we hope to see you back again soon so that we may have the opportunity to earn your perfect rating. Kind Regards, Kennedy O

10/10 Excellent

Lydia

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
I loved the bedding for the rooms, the comforters are so soft and cozy. I liked that the rooms were equipped with a Google Chromecast, it made it easy to watch streaming versus just cable channels. The free water is a plus, it makes it so convenient to be able to grab some from the lobby on your way up to the room, and it makes it easy to make coffee using the single serve machine. The room was a great size, the restroom was clean and well stocked. Our fridge wasn't working in the room, they sent someone up right away to take a look and once the issue wasn't able to be repaired, they replaced the whole unit which was so nice. Overall, a great stay.
Séjour de 4 nuits en février 2024
Réponse de Luz le 23 févr. 2024
Thank you so much for your 5 star review. We are so happy that you enjoyed your stay at every turn and that our team was able to solve any down falls. Please come back soon!Kindly,

10/10 Excellent

Jennifer D

Séjour de 1 nuit en février 2024
Réponse de KO le 22 mars 2024
Hello Jennifer, Thank you so much for your perfect rating. I am glad to see that you had a wonderful experience with us at Hotel Rose. We hope that we will see you again upon your next visit in the Downtown Portland area. Thank you, Kennedy O

10/10 Excellent

Heather

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Great location, nice rooms. Only complaint was the hot water not getting very hot, Luke warm at best. I’d stay again though
Séjour de 2 nuits en février 2024
Réponse de KO le 19 févr. 2024
Heather, Thank you very much for choosing Hotel Rose for your recent accommodations. We are pleased to hear that you enjoyed our excellent location and also found your room nice. We are sorry to hear about the water temperature issue-we are actively investing the issue and will resolve it as soon as possible. We look forward to welcoming you back again soon. Kind Regards, Kennedy O

10/10 Excellent

Karen, Woodinville

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en février 2024
Réponse de KO le 22 mars 2024
Karen, Thank you for your perfect rating. We are delighted to see that you enjoyed your accommodations while with us. We sure hope to see you back again soon. Best Regards, Kennedy O

8/10 Bien

Andrew

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Have stayed at Hotel Rose multiple times. Room was clean, Refrigerator cabinet door had a broken hinge(not the fridge itself that was fine), Bathroom shower floor I feel like could have used a good scrub as the grout looked dirtier than i would have liked. Bed blankets are super hot so that made it a bit difficult to sleep. Otherwise everything was great and i'll probably still stay there again on future trips.
Séjour de 4 nuits en février 2024
Réponse de KO le 19 févr. 2024
Hello Andrew, Thank you so much for always choosing Hotel Rose for your accommodations. We are thrilled to hear that you have stayed with us multiple times and always find the rooms clean. We are sorry to learn about the fridge hinge and the bathroom shower-I want to let you know that this has since been repaired. Cleanliness concerns are never acceptable and I am deeply sorry about the grout issue too. We will address this with our team so that there is more attention to detail during room cleaning and inspection. We are happy to hear that you will still stay with us on future trips and we look forward to hosting you again. Warm Regards, Kennedy O

10/10 Excellent

Kimberly

Voyage en groupe, Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
nice comfortable hotel. I would stay again
Séjour de 1 nuit en février 2024
Réponse de KO le 11 févr. 2024
Hi Kimberly, We appreciate you staying with us at Hotel Rose and thank you so much for offering your review. We are thrilled to hear that your accommodations were nice and comfortable. You are welcome back any time and we sure hope to see you again soon. Warm Regards, Kennedy O

10/10 Excellent

Ryan

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very nice hotel!!
Séjour de 1 nuit en février 2024
Réponse de KO le 9 févr. 2024
Hi Ryan, Thank you for your perfect rating! We truly appreciate you staying at Hotel Rose and glad to see that you had a great time! We hope to see you back again soon. Warm Regards, Kennedy O

6/10 Satisfaisant

Anthony

Les points forts : Personnel et service
Les points faibles : Équipements
Friendly staff. Hidden fees for what they call "amenities".
Séjour de 1 nuit en février 2024
Réponse de KO le 7 févr. 2024
Anthony, We are pleased to see that you found our staff friendly during your stay, and thank you so much for choosing Hotel Rose for your recent accommodations. Regarding your concern about the hidden fees, please feel free to contact us directly should you have any questions. Thank you, Kennedy O

8/10 Bien

Sherril, Oregon City

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en février 2024
Réponse de KO le 22 mars 2024
Hi Sherril, Thank you very much for your rating regarding your recent stay at Hotel Rose. We truly appreciate you always choosing your accommodations with us, and we look forward to hosting you again soon. Kind Regards, Kennedy O

10/10 Excellent

Garrett

Voyage en groupe, Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Loved our stay!
Séjour de 2 nuits en février 2024
Réponse de KO le 5 févr. 2024
Garrett, I am very pleased to see that you loved your stay and thank you for choosing Hotel Rose for your recent accommodation. We sure hope that you will return sometime soon for another excellent stay. Warm Regards, Kennedy O

6/10 Satisfaisant

Samuel

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
First room had no water pressure. Staff upgraded our room at no cost. Unfortunately, neighbors of the new room were loud and woke us up at 2am. Nice friendly staff and fun atmosphere.
Séjour de 2 nuits en février 2024
Réponse de KO le 5 févr. 2024
Me. Benscoter,I’m pleased to hear that you found our staff nice and friendly and thank you very much for enjoying the atmosphere of our Hotel. Our goal is to always offer comfortable accommodation and an unsurpassed degree of service for our guests. I am sorry that your original room lacked water pressure but happy that our staff was able to upgrade you at no cost. I am also sorry to learn about the unfortunate incident with your loud neighbors. We appreciate your candid comments and hope that the mentioned issues will not deter you from giving us another try. Thank you, Kennedy O

10/10 Excellent

Geoff

Séjour de 2 nuits en février 2024
Réponse de KO le 22 mars 2024
Hello Geoff, Thank you for your perfect rating! We are glad to see that you enjoyed your experience with us, and we hope to see you again soon, should your travels bring you back in the Downtown Portland area. Kind Regards, Kennedy O

10/10 Excellent

Tayln

Voyage en groupe, Voyage en couple
Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
First room didn't have a shower head so we got upgraded to the suite. The suite was beautiful except for the used condom wrapper left behind from a previous guest.
Séjour de 1 nuit en février 2024
Réponse de KO le 4 févr. 2024
Tayln, Thank you for speaking with me over the phone today regarding your stay at Hotel Rose. We deeply apologize for the room issues that you had. Cleanliness concerns are never acceptable and I thank you for bringing this to our attention. We will utilize your comments to learn and grow so that this does not happen again for all future guests. Again, thank you for your candid comments and great rating, and I am glad that you had a wonderful stay overall. We hope to see you again soon. Kind Regards, Kennedy O

10/10 Excellent

Christian

Les points forts : Propreté et infrastructures et conditions de l’hébergement
Fabulous!
Séjour de 1 nuit en janvier 2024
Réponse de KO le 27 janv. 2024
Christian, Thank you so much for your perfect rating. We appreciate you staying at Hotel Rose recently and we look forward to seeing you and yours again for another perfect experience. Thank you, Kennedy O

10/10 Excellent

Christian

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Fabulous!
Séjour de 1 nuit en janvier 2024
Réponse de KO le 27 janv. 2024
Hello Christian, We are thrilled to learn that your experience and accommodation at Hotel Rose was a fabulous one! Thank you so much for the perfect rating and we hope to see you and yours again soon. Kind Regards, Kennedy O

10/10 Excellent

Noel

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en décembre 2023
Réponse de KO le 24 janv. 2024
Noel, Wow! Thank you so much for your perfect rating! We are glad to see that your accommodations and experience at Hotel Rose was a great one. We hope to see you back again soon. Best Regards, Kennedy O