Avis sur Staypineapple, Hotel Rose, Downtown Portland
Staypineapple, Hotel Rose, Downtown Portland
50 SW Morrison Street, Portland, OR
Avis
8,6
Excellent
9,0/10
Propreté
9,2/10
Personnel et service
8,4/10
Équipements
8,6/10
Infrastructures et conditions de l’hébergement
8,8/10
Écoresponsabilité
Avis
23 oct. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en octobre 2023
Réponse de KO le 25 oct. 2023
Valerie, Thank you for choosing to stay with us recently at Hotel Rose. I am really sorry about the noise issue that you experienced during your stay. Our management team is aware that it is time for the hotel to refresh and update and are actively planning an update with our vendors. I am pleased to hear that you found the hotel clean, well located and with very good staff. Again, we appreciate your candid comments and we hope that you will choose to stay with us again soon. Kind Regards, Kennedy O
10/10 Excellent
Mario
Voyage en couple
24 juil. 2022
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Mario
Séjour de 2 nuits en juillet 2022
Réponse de Kennedy O le 25 juil. 2022
Mario,
Thank you so much for choosing to stay with us at the Hotel Rose. We are thrilled to hear you found the hotel very nice. We hope to see you and yours again soon.
Warm Regards,
Kennedy O
8/10 Bien
PIERRE
Voyage en couple
3 déc. 2021
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
PIERRE
Séjour de 2 nuits en novembre 2021
Réponse de Kennedy O le 4 déc. 2021
Hello Pierre,
Thank you for choosing to stay with us at the Hotel Rose. It is true that our style is slightly offbeat and we hope that you enjoyed your accommodations while you were with us. We hope to see you again soon so that we may earn your perfect rating.
10/10 Excellent
Casimir
25 mars 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Casimir
Séjour de 4 nuits en mars 2024
Réponse de KO le 27 mars 2024
Casimir, Thank you very much for your perfect rating. We hope to see you back again soon for another memorable experience. Kind Regards, Kennedy O
10/10 Excellent
Donna
Voyage en groupe, Voyage en couple
24 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Donna
Séjour de 1 nuit en mars 2024
Réponse de KO le 25 mars 2024
Hi Donna, We are pleased to see that you enjoyed your accommodations with us at Hotel Rose, and thank you for also dining in our Bottle + Kitchen restaurant. Again, thank you for your perfect rating and candid comments-we hope to see you back again soon. Best Regards, Kennedy O
8/10 Bien
Margaret
Voyage en famille
24 mars 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Margaret
Séjour de 1 nuit en mars 2024
Réponse de KO le 25 mars 2024
Margaret, Thank you so much for sharing your feedback! We are delighted to hear that you enjoyed your property along with your family. While our rooms all come with European-style individual duvets, I am sorry to hear you weren’t huge fans. We have regular blankets that we’d be happy to offer upon request. Thank you for also recognizing our fantastic location within the downtown area, and also just across from the Willamette River. We sure hope that we will have the opportunity to host you and your family upon your next visit in the Portland area. Happy Travels, Kennedy O
10/10 Excellent
Laura
Voyage en couple
20 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Laura
Séjour de 4 nuits en mars 2024
Réponse de KO le 22 mars 2024
Hi Laura, WOW! Thank you so much for your excellent feedback and for choosing to stay at Hotel Rose. I am thrilled to see that you found our beds extremely comfortable and the hotel clean. We also appreciate you dining in our Bottle + Kitchen restaurant during your stay. Again, we are glad that you had a great experience and we hope that we will see you back again for another wonderful time. Kind Regards, Kennedy O
10/10 Excellent
Jaime
Voyage d’affaires
19 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Jaime
Séjour de 2 nuits en février 2024
Réponse de KO le 22 mars 2024
Hello Jaime, We are glad that you chose Hotel Rose for your recent accommodations. We are happy to hear that you found us to be a nice property to stay with. Thank you for your perfect rating and we look forward to hosting you again soon. Warm Regards, Kennedy O
10/10 Excellent
Mary
Voyage en couple
15 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Mary
Séjour de 1 nuit en mars 2024
Réponse de Luz le 15 mars 2024
Thank you so much for sharing your positive experience with us! We're overjoyed to hear that our team members did an excellent job meeting your needs and that their friendliness added warmth to your stay. We're sorry to hear that you missed out on our cookies – they're a guest favorite and we definitely want you to try them during your next stay. It's great to know that you appreciated the cozy robes and pineapple-themed touches. Our location's walkability, especially being near Union Station, Powell’s Books, and various shops, is something we're quite proud of and happy to see benefited you. We thoroughly enjoyed having you stay with us and look forward to welcoming you back to try those cookies and explore even more of what Portland has to offer.
10/10 Excellent
Deanna
Voyage en couple
14 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Deanna
Séjour de 1 nuit en mars 2024
Réponse de Luz le 15 mars 2024
I'm sincerely sorry to hear that your room was cold and that adjusting the heat did not resolve the issue. Your comfort is extremely important to us, and it's disheartening to learn that we fell short in providing a warm and cozy environment for your stay. Please rest assured that we will look into this matter immediately to ensure our heating system is functioning properly and efficiently in every room. Should you choose to stay with us again, we will do everything we can to ensure a warm and welcoming experience from start to finish. Thank you for bringing this to our attention, and once again, please accept our heartfelt apologies.
10/10 Excellent
Garrett
Voyage en groupe, Voyage en couple
11 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Garrett
Séjour de 1 nuit en mars 2024
Réponse de KO le 12 mars 2024
Garrett, Thank you for always choosing Hotel Rose for your accommodations! I am thrilled to hear that your experience is always a great one! We sure hope to see you back again soon. Kind Regards, Kennedy O
10/10 Excellent
Belen
9 mars 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Belen
Séjour de 1 nuit en mars 2024
Réponse de KO le 12 mars 2024
Belen, Thank you for your perfect rating, and for choosing Hotel Rose for your recent accommodations. We hope that we will see you again upon your next return to Portland. Happy Travels, Kennedy O
10/10 Excellent
Flor
Voyage en famille
8 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Flor
Séjour de 2 nuits en mars 2024
Réponse de KO le 12 mars 2024
Flor, WOW! We truly appreciate you choosing Hotel Rose for your accommodations during your recent visit to Portland. We are thrilled to hear that your family enjoyed their first time staying with us. We always aim to offer an unsurpassed degree of service for our guests and I am glad that you found our service excellent. You are welcome back any time, and we look forward to hosting you and your family again, upon your next return to the Downtown Portland area. Happy Travels, Kennedy O
10/10 Excellent
John F
3 mars 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
John F
Réponse de KO le 5 mars 2024
Hello John, Thank you so much for your perfect survey. We are happy that you chose to stay at Hotel Rose for your recent visit. We hope to see you back again soon. Kind Regards, Kennedy O
10/10 Excellent
Marsha
3 mars 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Marsha
Séjour de 1 nuit en mars 2024
Réponse de KO le 5 mars 2024
Hi Marsha, Thank you so much for staying at Hotel Rose. We are grateful for your perfect rating and hope that we will see you again, upon your next visit in the Downtown Portland area. Thank you, Kennedy O
2/10 Horrible
weizhen
Voyage en famille avec de jeunes enfants, Voyage en famille
29 févr. 2024
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
weizhen
Séjour de 3 nuits en février 2024
Réponse de Luz le 1 mars 2024
Thank you for your review. I'm sorry to hear that noise disturbances affected your sleep and that certain aspects of our hotel did not meet your expectations, such as the parking fee and lack of complimentary food.We strive to create a peaceful environment for all our guests and will explore additional measures to help us alleviate some of the exterior noise. While we currently do not offer complimentary food, we hope our guests find value in the quality and variety within our dining options. Your feedback is important to us, and we will take it into consideration as we continue to improve our services. Kindly,
10/10 Excellent
Bonni Patreka
Voyage d’affaires
29 févr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Bonni Patreka
Séjour de 1 nuit en février 2024
Réponse de Luz le 29 févr. 2024
Thank you so much for your amazing review! I will be Sure to thank Makayla for her outstanding service! please let us know if your travels bring you back to Portland to give you a great welcome again!
10/10 Excellent
FNU
Voyage en famille
24 févr. 2024
Les points forts : Équipements
FNU
Séjour de 2 nuits en février 2024
Réponse de KO le 25 févr. 2024
Sonal, Thank you very much for choosing Hotel Rose for your recent accommodation and we are glad that you celebrated your wedding anniversary with us. Our entire staff truly enjoyed taking care of, and celebrating your special day with you both. I delighted that that you also enjoyed your room view facing the famous Willamette River. We sure hope to see you again for another memorable experience. Happy Travels, Kennedy O
8/10 Bien
SHERRIE
23 févr. 2024
SHERRIE
Séjour de 1 nuit en février 2024
Réponse de KO le 25 févr. 2024
Hi Sherrie, Thank you so much for your kind comments. We are pleased to hear that you were happy with our cleanliness and friendly staff. Thank you for also enjoying our excellent location within the Downtown Portland area. You are welcome back any time-we hope to see you back again soon so that we may have the opportunity to earn your perfect rating. Kind Regards, Kennedy O
10/10 Excellent
Lydia
Voyage en couple
20 févr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Lydia
Séjour de 4 nuits en février 2024
Réponse de Luz le 23 févr. 2024
Thank you so much for your 5 star review. We are so happy that you enjoyed your stay at every turn and that our team was able to solve any down falls. Please come back soon!Kindly,
10/10 Excellent
Jennifer D
20 févr. 2024
Jennifer D
Séjour de 1 nuit en février 2024
Réponse de KO le 22 mars 2024
Hello Jennifer, Thank you so much for your perfect rating. I am glad to see that you had a wonderful experience with us at Hotel Rose. We hope that we will see you again upon your next visit in the Downtown Portland area. Thank you, Kennedy O
10/10 Excellent
Heather
19 févr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Heather
Séjour de 2 nuits en février 2024
Réponse de KO le 19 févr. 2024
Heather, Thank you very much for choosing Hotel Rose for your recent accommodations. We are pleased to hear that you enjoyed our excellent location and also found your room nice. We are sorry to hear about the water temperature issue-we are actively investing the issue and will resolve it as soon as possible. We look forward to welcoming you back again soon. Kind Regards, Kennedy O
10/10 Excellent
Karen, Woodinville
18 févr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Karen
Séjour de 1 nuit en février 2024
Réponse de KO le 22 mars 2024
Karen, Thank you for your perfect rating. We are delighted to see that you enjoyed your accommodations while with us. We sure hope to see you back again soon. Best Regards, Kennedy O
8/10 Bien
Andrew
Voyage en groupe
15 févr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Andrew
Séjour de 4 nuits en février 2024
Réponse de KO le 19 févr. 2024
Hello Andrew, Thank you so much for always choosing Hotel Rose for your accommodations. We are thrilled to hear that you have stayed with us multiple times and always find the rooms clean. We are sorry to learn about the fridge hinge and the bathroom shower-I want to let you know that this has since been repaired. Cleanliness concerns are never acceptable and I am deeply sorry about the grout issue too. We will address this with our team so that there is more attention to detail during room cleaning and inspection. We are happy to hear that you will still stay with us on future trips and we look forward to hosting you again. Warm Regards, Kennedy O
10/10 Excellent
Kimberly
Voyage en groupe, Voyage en couple
11 févr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Kimberly
Séjour de 1 nuit en février 2024
Réponse de KO le 11 févr. 2024
Hi Kimberly, We appreciate you staying with us at Hotel Rose and thank you so much for offering your review. We are thrilled to hear that your accommodations were nice and comfortable. You are welcome back any time and we sure hope to see you again soon. Warm Regards, Kennedy O
10/10 Excellent
Ryan
Voyage en groupe
9 févr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Ryan
Séjour de 1 nuit en février 2024
Réponse de KO le 9 févr. 2024
Hi Ryan, Thank you for your perfect rating! We truly appreciate you staying at Hotel Rose and glad to see that you had a great time! We hope to see you back again soon. Warm Regards, Kennedy O
6/10 Satisfaisant
Anthony
7 févr. 2024
Les points forts : Personnel et service
Les points faibles : Équipements
Anthony
Séjour de 1 nuit en février 2024
Réponse de KO le 7 févr. 2024
Anthony, We are pleased to see that you found our staff friendly during your stay, and thank you so much for choosing Hotel Rose for your recent accommodations. Regarding your concern about the hidden fees, please feel free to contact us directly should you have any questions. Thank you, Kennedy O
8/10 Bien
Sherril, Oregon City
5 févr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Sherril
Séjour de 1 nuit en février 2024
Réponse de KO le 22 mars 2024
Hi Sherril, Thank you very much for your rating regarding your recent stay at Hotel Rose. We truly appreciate you always choosing your accommodations with us, and we look forward to hosting you again soon. Kind Regards, Kennedy O
10/10 Excellent
Garrett
Voyage en groupe, Voyage en couple
5 févr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Garrett
Séjour de 2 nuits en février 2024
Réponse de KO le 5 févr. 2024
Garrett, I am very pleased to see that you loved your stay and thank you for choosing Hotel Rose for your recent accommodation. We sure hope that you will return sometime soon for another excellent stay. Warm Regards, Kennedy O
6/10 Satisfaisant
Samuel
Voyage en couple
4 févr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Samuel
Séjour de 2 nuits en février 2024
Réponse de KO le 5 févr. 2024
Me. Benscoter,I’m pleased to hear that you found our staff nice and friendly and thank you very much for enjoying the atmosphere of our Hotel. Our goal is to always offer comfortable accommodation and an unsurpassed degree of service for our guests. I am sorry that your original room lacked water pressure but happy that our staff was able to upgrade you at no cost. I am also sorry to learn about the unfortunate incident with your loud neighbors. We appreciate your candid comments and hope that the mentioned issues will not deter you from giving us another try. Thank you, Kennedy O
10/10 Excellent
Geoff
4 févr. 2024
Geoff
Séjour de 2 nuits en février 2024
Réponse de KO le 22 mars 2024
Hello Geoff, Thank you for your perfect rating! We are glad to see that you enjoyed your experience with us, and we hope to see you again soon, should your travels bring you back in the Downtown Portland area. Kind Regards, Kennedy O
10/10 Excellent
Tayln
Voyage en groupe, Voyage en couple
3 févr. 2024
Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
Tayln
Séjour de 1 nuit en février 2024
Réponse de KO le 4 févr. 2024
Tayln, Thank you for speaking with me over the phone today regarding your stay at Hotel Rose. We deeply apologize for the room issues that you had. Cleanliness concerns are never acceptable and I thank you for bringing this to our attention. We will utilize your comments to learn and grow so that this does not happen again for all future guests. Again, thank you for your candid comments and great rating, and I am glad that you had a wonderful stay overall. We hope to see you again soon. Kind Regards, Kennedy O
10/10 Excellent
Christian
27 janv. 2024
Les points forts : Propreté et infrastructures et conditions de l’hébergement
Christian
Séjour de 1 nuit en janvier 2024
Réponse de KO le 27 janv. 2024
Christian, Thank you so much for your perfect rating. We appreciate you staying at Hotel Rose recently and we look forward to seeing you and yours again for another perfect experience. Thank you, Kennedy O
10/10 Excellent
Christian
27 janv. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Christian
Séjour de 1 nuit en janvier 2024
Réponse de KO le 27 janv. 2024
Hello Christian, We are thrilled to learn that your experience and accommodation at Hotel Rose was a fabulous one! Thank you so much for the perfect rating and we hope to see you and yours again soon. Kind Regards, Kennedy O
10/10 Excellent
Anthony
24 janv. 2024
Anthony
Séjour de 1 nuit en janvier 2024
Réponse de KO le 22 mars 2024
Anthony, We appreciate you choosing Hotel Rose for your recent accommodations. Thank you for taking the time to share your perfect rating and we hope to see you and yours back again soon. Best Regards, Kennedy O
10/10 Excellent
Patricia, hampshire
Voyage en couple
23 janv. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Patricia
Séjour de 5 nuits en janvier 2024
Réponse de KO le 23 janv. 2024
Patricia, Thank you so much for recognizing our helpful and cheerful staff. We always find joy in offering utmost customer service for our guests here at Hotel Rose. I am glad that you were also able to take advantage of our proximity within the Downtown Portland area, close to the Max public transport line. Again, we appreciate your perfect rating and we hope that we will see you and yours again soon. Warm Regards, Kennedy O
10/10 Excellent
Dawn
21 janv. 2024
Dawn
Séjour de 1 nuit en janvier 2024
Réponse de KO le 22 janv. 2024
Hi Dawn, We really appreciate you staying with us at Hotel Rose and thank you for offering your perfect rating. We sure hope to see you and yours again soon for another memorable experience. Kind Regards, Kennedy O
10/10 Excellent
Marjorie
Voyage en famille
20 janv. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Marjorie
Séjour de 2 nuits en janvier 2024
Réponse de KO le 20 janv. 2024
Thank you so much for your perfect rating, Marjorie. We appreciate you staying at Hotel Rose and glad to see that you enjoyed your accommodations. We hope to see you again soon upon your next visit in the Portland area. Happy Travels, Kennedy O
10/10 Excellent
Jeff
Voyage en couple
20 janv. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Jeff
Séjour de 1 nuit en janvier 2024
Réponse de KO le 20 janv. 2024
Thank you for your perfect rating, Jeff. We are delighted to see that you enjoyed your accommodations with us. We hope to see you back again sometime soon. Kind Regards, Kennedy O
10/10 Excellent
Jason
Voyage en groupe
19 janv. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Jason
Séjour de 1 nuit en janvier 2024
Réponse de KO le 19 janv. 2024
Hi Jason, We are pleased to hear that you enjoyed your accommodations and found our rooms so comfy. Thank you for your perfect rating and we hope to see you back again soon. Kind Regards, Kennedy O
2/10 Horrible
Erikc
Voyage d’affaires
19 janv. 2024
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Erikc
Séjour de 1 nuit en janvier 2024
Réponse de KO le 19 janv. 2024
Penaloza, We are so sorry to learn that your experience with us was met with disappointment. We would like to know what went wrong-please feel free to contact us directly so that we may have the opportunity to salvage the moment. I hope to hear from you soon. Thank you, Kennedy O
8/10 Bien
Kristina
18 janv. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Kristina
Séjour de 1 nuit en janvier 2024
Réponse de KO le 18 janv. 2024
Kristina, We appreciate you staying at Hotel Rose and thank you for your feedback. I thrilled to see that you loved our pineapple theme and also found our Bottle + kitchen restaurant good. It is true, our proximity is very attractive to travelers and I am happy that you were able to explore the Pioneer Square area as well as famous Willamette River that our waterfront rooms face. In the future, we have essential employee rates that can be reserved directly on our website. Please feel free to contact us directly with any inquiries. We hope that the resort fee does not deter you from trying us out again upon your next visit in the Downtown Portland area. Best Regards, Kennedy O
10/10 Excellent
Dan
Voyage en couple
16 janv. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Dan
Séjour de 1 nuit en décembre 2023
Réponse de KO le 16 janv. 2024
Hello Dan, Thank you very much for your perfect rating and for staying recently at Hotel Rose. We hope to see you back soon. Kind Regards, Kennedy O
8/10 Bien
Noland
7 janv. 2024
Les points forts : Propreté
Noland
Séjour de 3 nuits en décembre 2023
Réponse de KO le 8 janv. 2024
Noland, We appreciate you staying at Hotel Rose and thank you very much for also dining in our Bottle + Kitchen restaurant during your stay. Thank you for the menu feed back-we always aim to improve the quality and variety of our breakfast and we will share your comments with our restaurant manager for future consideration. Again, thank you and I hope that this does not deter you from giving us another try in the future. Happy Travels, Kennedy O
10/10 Excellent
Jeff
7 janv. 2024
Jeff
Séjour de 1 nuit en janvier 2024
Réponse de KO le 8 janv. 2024
Jeff, Thank you very much for staying with us and we appreciate your perfect score. We sure hope to see you back again at Hotel Rose. Best Regards, Kennedy O
10/10 Excellent
Kathy
7 janv. 2024
Kathy
Séjour de 1 nuit en janvier 2024
Réponse de KO le 27 janv. 2024
Hello Kathy, Thank you so much for your perfect rating and for choosing to stay at Hotel Rose. We hope that we will see you again soon. Kind Regards, Kennedy O
10/10 Excellent
Challin
Voyage en couple
4 janv. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Challin
Séjour de 1 nuit en janvier 2024
Réponse de KO le 8 janv. 2024
Thank you again for your perfect score, Challin! We look forward to your next stay at Hotel Rose. Kind Regards, Kennedy O
10/10 Excellent
Challin
4 janv. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Challin
Séjour de 1 nuit en janvier 2024
Réponse de KO le 8 janv. 2024
Challin, Thank you so much for your excellent feedback and we appreciate you staying at Hotel Rose. I am thrilled to hear that your experience with us was just an amazing time! We look forward to hosting you again, should your travels bring you back in the Downtown Portland area. Happy Travels, Kennedy I
2/10 Horrible
Yureida
Voyage en groupe
3 janv. 2024
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Yureida
Séjour de 1 nuit en décembre 2023
Réponse de KO le 8 janv. 2024
Yureida, We appreciate you staying at Hotel Rose recently for your accommodations. We were surely bummed and are sorry again for the unfortunate issue that happened with your vehicle. I am glad to hear that our front desk manager and our team were able to offer a discounted stay as an extension of our apology, which included the waived parking fee for your stay. Again, we are sorry that the incident did not allow for the excellent accommodations experience that we are normally known for. We wish you and yours the best in the rest of your travels. Thank you, Kennedy O
8/10 Bien
love_
Voyage en couple
3 janv. 2024
Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
love_
Séjour de 2 nuits en décembre 2023
Réponse de KO le 6 janv. 2024
Thank you very much for your great rating, and for choosing to stay at Hotel Rose! We are glad to see that you enjoyed your accommodations with us and we hope that we will see you back again soon! Kind Regards, Kennedy O