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Avis sur Econo Lodge Inn & Suites Hillsboro - Portland West

2.5 out of 5
Econo Lodge Inn & Suites Hillsboro - Portland West
622 Se 10th Ave, Hillsboro, OR

Avis

7,6

Bien

Note des voyageurs de 10 (Excellent), d’après 102 avis sur 455." "
Note des voyageurs de 8 (Bien), d’après 193 avis sur 455." "
Note des voyageurs de 6 (Satisfaisant), d’après 110 avis sur 455." "
Note des voyageurs de 4 (Médiocre), d’après 36 avis sur 455." "
Note des voyageurs de 2 (Horrible), d’après 14 avis sur 455." "

8,2/10

Propreté

8,0/10

Personnel et service

7,4/10

Équipements

7,4/10

Infrastructures et conditions de l’hébergement

Avis

4/10 Médiocre

Véronique

Les points faibles : Personnel et service
Très cher pour prestations pas formidables
Établissement payé cher qui ne correspond pas au descriptif ! Il n'y a pas de restaurant ni de « bar/salon » pour « se détendre autour d'un verre »...., une bibliothèque ???, une boutique de souvenirs/kiosque à journaux ??? Le café à la réception : dépend du bon vouloir de la personne de l'accueil (1er soir personne exécrable, donc ni café ni informations. 2ème soir : monsieur très gentil et bon café...). Où avez-vous vu que nous avions accès à une piscine dans un établissement partenaire ? On peut aller payer une entrée dans le parc récréatif de l'autre côté de la rue, mais c'est tout ! La bibliothèque est aussi la bibliothèque municipale mais pas celle de l'hôtel ???? Et pour le petit déjeuner du matin on se sert dans la mini pièce de l'accueil où il n'y a ni tables, ni chaises. On s'est demandé si c'était le bon hôtel !!!!! On a même vérifié l'adresse ! Par contre, frigo, micro-ondes, cafetière dans la chambre ; table et chaises.
Séjour de 2 nuits en septembre 2018
Réponse de Manager le 8 oct. 2018
Thank you for your valuable opinion regarding our hotel. We continue to reach for ways to improve guest experience in all areas and hope you will experience those continued efforts on your next visit.

10/10 Excellent

KenB, Baraboo, WI

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Convenient location and great price. Would book another stay in the future.
Séjour de 3 nuits en octobre 2020
Réponse de Manager le 17 oct. 2020
On behalf of our entire staff - It was our pleasure to provide you such a wonderful experience. We would love to see you back on your next trip to the area!

8/10 Bien

WMM, Sacramento, CA

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
This property is currently being re-modeled into a very nice motel. Top notch on everything I was VERY surprised. From front desk, house keeping, cleanliness, location to ALL amenities - a very pleasant stay. I'll be back Christmas time for family.
Séjour de 3 nuits en octobre 2020
Réponse de Manager le 9 oct. 2020
It is truly our goal to impress each guest with our service and hospitality. We want to thank you for the remarks pertaining to our location and front desk. We are always looking for ways to improve upon the guest experience so thank you for sharing.

6/10 Satisfaisant

Keith

Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Les points faibles : Personnel et service
No caffeine
very clean....But no coffee in the room. I get up early and like a cup of coffee. They also do not have a smoking area outside for those of us who like a smoke once in a while?
Séjour de 1 nuit en septembre 2020
Réponse de Manager le 20 sept. 2020
Thank you for your review and comments regarding our area and your insights regarding our room. I hope that we will impress you with exemplary service during future visits.

10/10 Excellent

Bonnie

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 4 nuits en septembre 2020
Réponse de Manager le 17 sept. 2020
We really appreciate you taking the time to rate your experience with us. Please come stay with us again on your next visit to the area.,

6/10 Satisfaisant

Tracey

Les points faibles : Propreté
Séjour de 1 nuit en août 2020
Réponse de Manager le 29 août 2020
We appreciate you taking the time to rate your experience. We would love to have the opportunity to provide you with an even superior experience so please come see us again soon!,

10/10 Excellent

Gregory

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
I just wanted to say "Thank You!" to the Econo Lodge staff. I had an awesome experience at this property. It was clean. Not a single bug. Super great desk clerks. Thank you again.
Séjour de 1 nuit en août 2020
Réponse de Manager le 12 août 2020
We appreciate your feedback about your recent experience in our hotel. We want you to know that your feedback and description of your experience at our hotel is of utmost importance to us. We hope to see you again when your travels bring you back to the area!

6/10 Satisfaisant

Merrick

Voyage en famille
Les points forts : Propreté et confort de la chambre
Séjour de 1 nuit en juillet 2020
Réponse de Manager le 31 juil. 2020
We can't thank you enough for sharing your rating. It would be an honor to earn your business again on your next travels.

8/10 Bien

Martha

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Good Stay during covid
During covid19 it was nice to find a clean hotel that we could enjoy the night stay stay. Beds are firm-ish and comfortable. No breakfast is being served due to covid19. Hotel staff were respectful and nice. Overall great hotel for the budget conscientious.
Séjour de 1 nuit en juillet 2020
Réponse de Manager le 30 juil. 2020
Know that your voice is of tremendous importance to us and we value your comments about our staff and your insights regarding our breakfast. Your voice is very valuable to us and we hope you will return on your next travels.

8/10 Bien

Voyageur vérifié

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Room was clean and stay was nice. Clerk at front desk was friendly.
Séjour de 1 nuit en juillet 2020
Réponse de Manager le 10 juil. 2020
On behalf of our entire staff, we thank you for choosing our hotel and appreciate what you have shared regarding our front desk and your comments about our room. We hope to see you again to provide you with an exceptional level of service and hospitality.

6/10 Satisfaisant

Voyageur vérifié

Séjour de 1 nuit en juin 2020
Réponse de Manager le 25 juin 2020
Thank you for your honest feedback. We hope to hear more from you for us to know where we need to improve more. We will continue to improve our services for us to serve our customers better and make sure that they have a comfortable stay. I do hope you'll return and let us show you a far better experience.

10/10 Excellent

Jesse

Séjour de 1 nuit en mai 2020
Réponse de Manager le 28 mai 2020
On behalf of our entire staff, we thank you for your business and for rating your experience.

4/10 Médiocre

Voyageur vérifié

Séjour de 1 nuit en avril 2020
Réponse de Manager le 10 mai 2020
Thank you for your honest feedback. We want you to know that your voice is of utmost importance to us, and we thank you again for taking the time to share your experience and impressions of our hotel! I hope that everything turned out alright, and we are looking forward to seeing you again!

8/10 Bien

Michele

Voyage en famille
Les points forts : Confort de la chambre
Details...details...equals good reviews
My stay was great but the lady processed my card when I was supposed to be able to pay when I arrived! Also, when taking a bath, the drain guard came off and there was scum and pubic hair that was coming into my bath because the tub drains were not cleaned thoroughly prior to my stay! Also, requested downstairs due to my disability! I was given a room that you have to go upstairs to get to Lastly, the air unit in the room didn’t work...the knobs were broken off but even when located and able to turn the unit still didn’t turn on??? Other than these few issues I liked the room and my Son and I enjoyed ourselves! I just hope they can get these few things figured out!!!
Séjour de 1 nuit en avril 2020
Réponse de Manager le 29 avr. 2020
Thank you for reviewing your stay. We strive to deliver a superior guest experience, but it seems like your time with us did not meet your expectations. We apologize for any shortcoming that you may have encountered during your visit, and we would like to know more about how we can make your next stay with us enjoyable. Your experience is important to us, and we hope to redeem ourselves with you, should you choose to stay with us again. I do hope you'll return and let us show you a far better experience.

2/10 Horrible

Robert

Voyage d’affaires
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en mars 2020
Réponse de Manager le 2 avr. 2020
Thank you for your honest feedback. We wish to let you know that your voice is of utmost importance to us. We want you to know that your voice is of utmost importance to us, and we thank you again for taking the time to share your experience and impressions of our hotel! I hope that everything turned out alright, and we are looking forward to seeing you again!

4/10 Médiocre

Michelle, Hillsboro

Voyage en couple
Sheets blankets wernt right ones and on sideways. Bed was about to fall apart and i waited 2 hrs to get into a room but others were available. Door missing a lock and not very sound proof.
Séjour de 1 nuit en mars 2020
Réponse de Manager le 28 mars 2020
Thank you for your honest review. We appreciate your comment for it caught our attention on where we need to improve to make sure that our customer have a great time during their stay. We apologize for the unfortunate events that you faced during your stay with us. We will continue to improve our services for us to serve our customers better and make sure that they have a comfortable stay. Hope that you'll consider staying again with us

10/10 Excellent

Amanda

Les points forts : Propreté, personnel et service, confort de la chambre
Séjour de 1 nuit en mars 2020
Réponse de Manager le 14 mars 2020
On behalf of our entire staff thank you for staying with us and for rating your stay.

8/10 Bien

Zang

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 3 nuits en décembre 2019
Réponse de Manager le 13 mars 2020
We appreciate you taking the time to rate your experience. We would love to have the opportunity to provide you with an even superior experience so please come see us again soon!

8/10 Bien

Mary

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Hillsboro Econo Lodge
For the price, this hotel was just fine. Clean room, good service.
Séjour de 2 nuits en mars 2020
Réponse de Manager le 5 mars 2020
Thank you for sharing this experience with us. We truly value you feedback with regards to our service as well as our price. It is our ever present goal to provide each guest with the highest level of service; so thank you for your business and for sharing.

8/10 Bien

Sanket

Séjour de 1 nuit en février 2020
Réponse de Manager le 9 oct. 2020
We are continuously improving upon our services and accommodations and would like to invite you to stay with us again on your next visit to the area.,

10/10 Excellent

Jonathan

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Great hotel!
Very friendly and welcoming check in, helpful in explaining the Crescent City region
Séjour de 1 nuit en février 2020
Réponse de Manager le 26 févr. 2020
We have high standards of hospitality and service and we strive to give you the best experience at the best value. Thank you so much for the insight regarding our hotel. We hope you'll return to see how we continue to improve our service and hospitality.

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en février 2020
Réponse de Manager le 12 févr. 2020
We have high standards of hospitality and service and are always improving. We hope to see you again very soon!

8/10 Bien

Shaela

Voyage d’affaires
Les points forts : Propreté, personnel et service, confort de la chambre
Séjour de 1 nuit en février 2020
Réponse de Manager le 9 févr. 2020
We are continuously improving upon our services and accommodations and would like to invite you to stay with us again on your next visit to the area.

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 3 nuits en janvier 2020
Réponse de Manager le 31 janv. 2020
It is so wonderful to see that we were able to provide you with a superior level of service and accommodations. We would love to see you back on your next trip to the area!

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en janvier 2020
Réponse de Manager le 27 janv. 2020
To see that we were able to provide our guest with such a wonderful experience is the highest compliment we can receive. Thank you so much for sharing!

8/10 Bien

Voyageur vérifié

Les points forts : Propreté et personnel et service
towels had some woman hair and room look to old, there were to many wall patches. Other than that it was great.
Séjour de 1 nuit en janvier 2020
Réponse de Manager le 26 janv. 2020
I am very sorry to hear that you experienced such an unusual circumstance and inconvenience during your most recent stay with us. We would like you to know that guest satisfaction is of extreme importance to us and your feedback has been forwarded to management. We truly thank you again for sharing your feedback and for your valuable business.

6/10 Satisfaisant

URIEL

Voyage en famille
Les points forts : Confort de la chambre
Pardo family
Overall it was ok,the 2 things i say i didn't like the door don't close good there was a gap between the door and frame, and the other thing is the lights in the bathroom wasn't working
Séjour de 1 nuit en janvier 2020
Réponse de Manager le 24 janv. 2020
Thank you for sharing your experience with us. We appreciate the input referring to our hotel. We hope you'll return to see how we continue to grow thanks to valuable guest feedback such as yours.

10/10 Excellent

Voyageur vérifié

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Lovely
Impressed by how nice it was for the price. Place was in great condition. Cozy. Strong heater. soft bed. Fridge & microwave, iron, hair dryer. All the standards, but sometimes affordable spots skimp. Indian food place next door had superb Chicken Tikka Masala. Yummmm.
Séjour de 1 nuit en janvier 2020
Réponse de Manager le 25 janv. 2020
We are so sorry to hear that you did not enjoy your stay with us and that you faced such an unusual situation. We continue to strive to improve our service and accommodations so that we may provide the highest level of guest satisfaction. For that reason, we are so sorry that we missed the mark during your recent stay. This feedback has been forwarded to management and we can only ask that you consider us again so that you can see the continuous improvements we make.

4/10 Médiocre

Voyageur vérifié

Voyage en famille
Les points faibles : Personnel et service
Everything is to old. We didn’t have hot water in the morning. When I told the receptionist about the problem I was told the room next to ours has no problem 😉. I would not recommend to stay.
Séjour de 1 nuit en janvier 2020
Réponse de Manager le 25 janv. 2020
We can't thank you enough for sharing your feedback with regards to our room and your comments about our hot water. We hope to see you again to provide you with an exceptional level of service and hospitality.

8/10 Bien

Thea

Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Séjour de 1 nuit en janvier 2020
Réponse de Manager le 20 janv. 2020
Thank you for sharing your rating of our Hotel. The biggest compliment we can receive is to earn your business again so please consider us on your next trip.

8/10 Bien

Voyageur vérifié

Les points forts : Propreté et personnel et service
Séjour de 5 nuits en janvier 2020
Réponse de Manager le 18 janv. 2020
We appreciate your valued business and would love the opportunity to host your next stay. Thank you for your rating.

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, équipements
Séjour de 1 nuit en janvier 2020
Réponse de Manager le 17 janv. 2020
We are continuously improving upon our services and accommodations and would like to invite you to stay with us again on your next visit to the area.

10/10 Excellent

Voyageur vérifié

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
It was clean inside. The heater was a little bit old, and made very loud noice.
Séjour de 1 nuit en janvier 2020
Réponse de Manager le 7 janv. 2020
To see that we were able to provide our guest with such a wonderful experience is the highest compliment we can receive. Thank you so much for sharing!

6/10 Satisfaisant

Voyageur vérifié

Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en janvier 2020
Réponse de Manager le 25 janv. 2020
Thank you for sharing your rating of our Hotel. The biggest compliment we can receive is to earn your business again so please consider us on your next trip.

10/10 Excellent

Luis

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en décembre 2019
Réponse de Manager le 28 déc. 2019
We really appreciate you taking the time to rate your experience with us. Please come stay with us again on your next visit to the area.

10/10 Excellent

James

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Our stay at Econo Lodge.
The room was comfortable and clean. Internet slow though.
Séjour de 2 nuits en décembre 2019
Réponse de Manager le 27 déc. 2019
Thank you for being a valued guest and for providing us the feedback regarding our room. Insights such as this are invaluable and help us to better our services and accommodations. Thank you.

8/10 Bien

Hayden

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very nice and quiet. I only wish the complimentary breakfast lasted a little later.
Séjour de 1 nuit en décembre 2019
Réponse de Manager le 19 déc. 2019
We are continuously improving upon our services and accommodations and want to thank you very much for your comments about our breakfast. We hope you'll return to see how we continue to grow thanks to valuable guest feedback such as yours.

6/10 Satisfaisant

Cheng

Les points faibles : Propreté et personnel et service
My room was taken by someone else.
Séjour de 2 nuits en décembre 2019
Réponse de Manager le 17 déc. 2019
Thank you for taking the time to share your comments regarding our room. Guest comments such as yours help us to continuously improve. Thank you for your business.

10/10 Excellent

Voyageur vérifié

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Helpful staff who let me pay week by week. Only issues were that I found a a wasp in the room every few days. Train at night didn’t bother me but it might disturb some.
Séjour de 14 nuits en décembre 2019
Réponse de Manager le 16 déc. 2019
Thank you so much for the incredible rating. We look forward to your next visit!

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en décembre 2019
Réponse de Manager le 16 déc. 2019
We really appreciate you taking the time to rate your experience with us. Please come stay with us again on your next visit to the area.

8/10 Bien

Voyageur vérifié

Voyage en couple
Les points forts : Propreté, personnel et service, équipements
I like that our room was clean, modern and renovated. The staff was kind and helpful, and the location is very central to Hillsboro. I was on crutches at the time of our stay, and the front desk kindly accommodated us with a first floor room, since there is no elevator. What we didn't like was the lack of a workout room.
Séjour de 4 nuits en décembre 2019
Réponse de Manager le 15 déc. 2019
Guest satisfaction is top priority at our hotel; for that reason we truly appreciate your comments regarding our staff and your insights regarding our location. Please do come see us again.

10/10 Excellent

Amanda

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en décembre 2019
Réponse de Manager le 9 déc. 2019
We really appreciate you taking the time to rate your experience with us. Please come stay with us again on your next visit to the area.

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en novembre 2019
Réponse de Manager le 3 déc. 2019
We sincerely appreciate your valued business and thank you for taking the time to rate your stay. It was wonderful to have you and we would like to invite you back the next time you are in the area.

8/10 Bien

Voyageur vérifié

Séjour de 2 nuits en novembre 2019
Réponse de Manager le 23 nov. 2019
We really appreciate you taking the time to rate your experience with us. Please come stay with us again on your next visit to the area.

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en novembre 2019
Réponse de Manager le 22 nov. 2019
It is really heartwarming to see such a wonderful rating. We truly appreciate you taking the time to rate your experience. We hope you will come back to see us again on your next trip to the area!

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 2 nuits en novembre 2019
Réponse de Manager le 21 nov. 2019
We appreciate your valued business and would love the opportunity to host your next stay. Thank you for your rating.

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en novembre 2019
Réponse de Manager le 18 nov. 2019
Thank you so much for the incredible rating. We look forward to your next visit!

8/10 Bien

Louise

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements
I was a little afraid of what I would find at this motel because it was relatively inexpensive compared to other chain motels. It turned out to be just fine. I had no problems there.
Séjour de 1 nuit en novembre 2019
Réponse de Manager le 17 nov. 2019
Your feedback will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional guest experience. Thank you for sharing with us about our hotel. We hope to see you again and that you will be truly impressed with our continued improvements.

10/10 Excellent

Voyageur vérifié

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The staff was very nice and helpful! The room was clean and very nice.
Séjour de 1 nuit en novembre 2019
Réponse de Manager le 10 nov. 2019
Thank you for taking the time to share your wonderful rating. We value your business and appreciate you choosing us. We hope to have the chance to serve you again on your next visit.

8/10 Bien

J

Voyage en famille
Les points forts : Personnel et service
Everything was good for and older facility except for the grimy carpet and the toilet the was the size of those used in preschools. It was VERY low to the ground and small. Very strange
Séjour de 2 nuits en novembre 2019
Réponse de Manager le 7 nov. 2019
Guest satisfaction is top priority at our hotel; for that reason we truly appreciate your comments regarding our toilet and your comments about our facility. We hope you will return so that we can provide you an even superior experience.