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Avis sur Microtel Inn & Suites by Wyndham Brooksville

2 out of 5
Microtel Inn & Suites by Wyndham Brooksville
6298 Nature Coast Blvd, Brooksville, FL

Avis

8,4

Très bien

Note des voyageurs de 10 (Excellent), d’après 524 avis sur 1003." "
Note des voyageurs de 8 (Bien), d’après 290 avis sur 1003." "
Note des voyageurs de 6 (Satisfaisant), d’après 102 avis sur 1003." "
Note des voyageurs de 4 (Médiocre), d’après 38 avis sur 1003." "
Note des voyageurs de 2 (Horrible), d’après 49 avis sur 1003." "

8,8/10

Propreté

9,0/10

Personnel et service

8,2/10

Équipements

8,6/10

Infrastructures et conditions de l’hébergement

8,4/10

Écoresponsabilité

Avis

8/10 Bien

marie christine

Séjour de 1 nuit en février 2024
Réponse de Hotel Manager le 21 mars 2024
Dear Marie Christine,Thank you for your positive review! We're delighted to hear that you had a pleasant experience during your stay. Your feedback is important to us, and we appreciate your kind words. We hope to welcome you back for another enjoyable stay in the future.Sincerely,Hotel Manager

2/10 Horrible

Romana

Voyage en famille
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Aucune chambre disponible malgré réservation
Aucune chambre disponible après 7h de trajet…..
Séjour de 1 nuit en décembre 2022

10/10 Excellent

aurelia

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
super séjour
Super accueil hôtel pratiquement neuf idéal pour aller faire du kayak à weeki Wachee. Je recommande cette hôtel
Séjour de 1 nuit en février 2020
Réponse de Latese (GM) le 2 mars 2020
Thank you! Thank you! Please come visit us again.

8/10 Bien

SABRINA

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en avril 2019

10/10 Excellent

Darlet, Bushnell

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
This was not my first stay at this location, but it seemed to be much neater and cleaner than two years ago and I actually couldn’t complain then.
Séjour de 1 nuit en avril 2024
Réponse de Hotel Manager le 23 avr. 2024
Dear Guest,Thank you for your positive feedback! We're thrilled to hear that you noticed improvements in the cleanliness and neatness of our hotel compared to your previous stays. We're continuously striving to enhance our guest experience, and we're delighted that our efforts have been recognized. Your satisfaction means the world to us, and we look forward to welcoming you back for another enjoyable stay in the future.Sincerely, Hotel Manager

4/10 Médiocre

Gabrielle

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
This property looked nice on the outside. The problem however, was when we got to our room. There was a very distinct musky smell. I notified the staff and we were offered to change rooms but we weren’t staying long and opted to remain because we had already unpacked. Rooms were stocked with not enough towels and we had to ask the desk for more
Séjour de 2 nuits en avril 2024
Réponse de Hotel Manager le 22 avr. 2024
Dear Guest,Thank you for sharing your feedback with us. We apologize for the musky smell you encountered in your room and any inconvenience it caused. We appreciate you bringing this issue to our attention, and we will address it promptly to ensure a more pleasant experience for our guests in the future. Additionally, we apologize for the shortage of towels and will work to ensure proper stocking levels in our rooms moving forward. We hope to have the opportunity to welcome you back for a more enjoyable stay in the future.Sincerely,Hotel Manager

6/10 Satisfaisant

Wayne

Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
Staff was very helpful and pleasant. The first room assigned was dirty and stains on sheets. Asked to be sent to another room. This room was better although a small stain was found on a sheet but was acceptable and the showed signs of a black growth-thought it may be algae. Informed staff who immediately cleaned and ended up removing it from the shower. Don't recommend staying and will not stay there again.
Séjour de 2 nuits en mars 2024
Réponse de Hotel Manager le 14 avr. 2024
Dear Guest,Thank you for sharing your experience with us. We apologize for the cleanliness issues you encountered during your stay. Your feedback is valuable, and we take it seriously. We're glad to hear that our staff was helpful in addressing the issues promptly. Please know that we have taken steps to ensure that our rooms meet the highest standards of cleanliness and comfort for our guests. We understand your decision not to return, but we hope to have the opportunity to regain your trust in the future.Sincerely,Hotel Manager

8/10 Bien

val

Séjour de 3 nuits en avril 2024
Réponse de Hotel Manager le 11 avr. 2024
Dear Val,Thank you for taking the time to leave a review. We're glad to see that you had a positive experience overall. If there are any specific areas where you feel we could improve and earn that extra star next time, please feel free to share your feedback with us. We hope to have the opportunity to welcome you back for an even better stay in the future.Sincerely,Hotel Manager

10/10 Excellent

Jean, Pulaski

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
It was easy to find. The staff was more than friendly and helpful. Bed cover was not too hot.
Séjour de 1 nuit en avril 2024
Réponse de Hotel Manager le 8 avr. 2024
Dear Guest,Thank you for your review. We're glad to hear that you found our hotel easy to find and that our staff was friendly and helpful. We're also pleased to hear that you found the bed cover comfortable. Your feedback is appreciated, and we hope to welcome you back for another enjoyable stay in the future.Sincerely,Hotel Manager

8/10 Bien

Ralph

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Clean and nice rooms. Only downside was the construction in the hall at 8pm, but it didn't last long and other than that it was great.
Séjour de 1 nuit en avril 2024
Réponse de Hotel Manager le 7 avr. 2024
Dear Guest,Thank you for sharing your experience with us! We're delighted to hear that you enjoyed our clean and nice rooms. We apologize for any inconvenience caused by the construction noise in the hallway at 8 pm, but we're glad to hear that it didn't significantly impact your overall enjoyment. Your feedback is appreciated, and we hope to have the pleasure of welcoming you back for another great stay soon!Sincerely,Hotel Manager

10/10 Excellent

Juan

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en avril 2024
Réponse de Hotel Manager le 7 avr. 2024
Dear Juan,Thank you for leaving us a 5-star review on Expedia! We're thrilled to hear that you had a fantastic experience during your stay with us. If there's anything else we can do to make your next stay even better, please don't hesitate to let us know. We look forward to welcoming you back soon!Sincerely,Hotel Manager

8/10 Bien

Jeffery

Voyage en famille
Nice clean place, showing a little age but very adequate. Polite prompt check in. The parking lot was well lit and felt safe, definitely easy on and of the interstate.
Séjour de 1 nuit en avril 2024
Réponse de Hotel Manager le 4 avr. 2024
Dear Guest,Thank you for your kind words and positive feedback! We're glad to hear that you found our hotel to be a nice, clean, and safe place to stay. Your compliments about our check-in process and well-lit parking lot are greatly appreciated. We take pride in providing a comfortable and convenient experience for our guests, and we're pleased to know we succeeded during your stay. We hope to welcome you back again soon!Sincerely,Hotel Manager

10/10 Excellent

Jennifer

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Clean. Right next to the highway and didnt event notice. Close to groceries, gas, and restaurants. I didnt enjoy the little convenience, they had soda, chips and popcorn.
Séjour de 1 nuit en mars 2024
Réponse de Hotel Manager le 2 avr. 2024
Dear Guest,Thank you for your positive feedback! We're glad to hear that you found our hotel clean and conveniently located near amenities. It's great to know that the proximity to the highway didn't disrupt your stay and that you appreciated the nearby options for groceries, gas, and restaurants. We're sorry to hear that the little conveniences like soda, chips, and popcorn weren't to your liking, but we appreciate your comments nonetheless. We hope to welcome you back for another enjoyable stay in the future.Sincerely,Hotel Manager

2/10 Horrible

elaine

Voyage d’affaires
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
It was very dirty and moisy. It had a horrible smell to it. I DO NOT RECOMMEND THIS less than 1 star hotel.
Séjour de 4 nuits en mars 2024
Réponse de Hotel Manager le 29 mars 2024
Dear Guest,We're deeply sorry to hear about your disappointing experience during your recent stay with us. Please accept our sincerest apologies for the cleanliness issues, noise disturbances, and unpleasant odor you encountered. This is not reflective of our usual standards, and we take your feedback seriously. We will address these concerns immediately to ensure they are rectified and do not recur in the future. We understand your frustration and regret that we were unable to meet your expectations. Thank you for bringing these matters to our attention, and we hope to have the opportunity to regain your trust in the future.Sincerely,Hotel Manager

10/10 Excellent

Robert

Voyage en famille, Voyage avec des animaux de compagnie
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Nice room, very clean, comfortable bed, roomy bathroom, nice free breakfast. Staff is very friendly and helpful.
Séjour de 3 nuits en mars 2024
Réponse de Hotel Manager le 29 mars 2024
Dear Guest,Thank you for your glowing review! We're thrilled to hear that you enjoyed your stay with us, from the cleanliness and comfort of your room to the delicious breakfast and friendly service from our staff. Providing exceptional experiences for our guests is what we strive for, and we're delighted to hear that we succeeded during your visit. We can't wait to welcome you back for another fantastic stay!Sincerely,Hotel Manager

6/10 Satisfaisant

Kathleen

Séjour de 7 nuits en mars 2024
Réponse de Hotel Manager le 17 avr. 2024
Dear Kathleen,Thank you for taking the time to leave your feedback. We're sorry to hear that your experience was only satisfactory. If there are specific areas where we can improve, we would appreciate any additional details you can provide. Your satisfaction is important to us, and we hope to have the opportunity to better serve you in the future.Sincerely,Hotel Manager

8/10 Bien

Johnny

I stayed three nights and I would stay again. Very responsive staff, comfortable bed. Great location for me as it was just a hop off of I-75
Séjour de 3 nuits en mars 2024
Réponse de Hotel Manager le 27 mars 2024
Dear Guest,Thank you for choosing to stay with us and for sharing your positive experience! We're thrilled to hear that you found our staff responsive, enjoyed the comfortable bed, and appreciated our convenient location near I-75. We look forward to welcoming you back for another excellent stay in the future!Sincerely,Hotel Manager

10/10 Excellent

DAVID

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
NICE AND EASY, CONVENIENT. CLEAN
Séjour de 1 nuit en mars 2024
Réponse de Hotel Manager le 24 mars 2024
Dear DAVID,Thank you for your perfect rating and positive feedback! We're thrilled to hear that you found your experience at our hotel nice, easy, convenient, and clean. Providing a comfortable and hassle-free stay for our guests is our top priority, and we're glad we could meet your expectations. We appreciate your support and hope to have the pleasure of welcoming you back for another great stay in the future!Sincerely, Hotel Manager

8/10 Bien

James, Derby

Les points forts : Propreté et personnel et service
It was priced right. After that, there were few eating options nearby. Room needed to be updated. (Which is probably why the price was right.)
Séjour de 3 nuits en mars 2024
Réponse de Hotel Manager le 24 mars 2024
Dear James ,Thank you for your feedback! We're glad to hear that you found our hotel to be priced right. We apologize for any inconvenience caused by the limited eating options nearby and the need for updates in the room. We appreciate your honesty in providing feedback, as it helps us identify areas for improvement. Rest assured, we'll take your comments into consideration as we strive to enhance our guests' experience. We value your support and hope to have the opportunity to welcome you back again in the future. Thank you for choosing our hotel!Sincerely, Hotel Manager

8/10 Bien

Genevieve

Voyage en groupe
Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
I love the beds
Séjour de 4 nuits en mars 2024
Réponse de Hotel Manager le 23 mars 2024
Dear Guest,Thank you for your positive feedback regarding our beds! We're thrilled to hear that you found them comfortable and enjoyed your restful sleep. Providing a comfortable stay is one of our top priorities, and we're delighted that you had a great experience. We look forward to welcoming you back for another comfortable stay in the future.Sincerely,Hotel Manager

6/10 Satisfaisant

Pam

Les points forts : Personnel et service
Séjour de 1 nuit en mars 2024
Réponse de Hotel Manager le 19 mars 2024
Dear Pam,Thank you for taking the time to provide feedback about your recent stay. We're sorry to hear that your experience fell short of expectations. If there are specific areas where we can improve, please feel free to share them with us so we can address them accordingly. Your satisfaction is important to us, and we hope to have the opportunity to better serve you in the future.Sincerely,Hotel Manager

10/10 Excellent

Carla

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
All good
Séjour de 1 nuit en mars 2024
Réponse de Hotel Manager le 12 avr. 2024
Dear Guest,Thank you for your feedback! We're glad to hear that everything met your expectations during your stay. If you have any further comments or suggestions, please feel free to let us know. We look forward to welcoming you back in the future.Sincerely,Hotel Manager

8/10 Bien

Louis

Good breakfast. I wish king size beds were available but queens had to do.
Séjour de 2 nuits en mars 2024
Réponse de Hotel manager le 16 mars 2024
Dear Guest,Thank you for your feedback. We're glad to hear that you enjoyed our breakfast offerings. We understand your preference for king-size beds, and we apologize for any inconvenience caused by the availability of only queen-size beds during your stay. Your comfort is important to us, and we appreciate your understanding. If you have any further preferences or requests for your next visit, please don't hesitate to let us know, and we'll do our best to accommodate you.Sincerely, Hotel Manager

8/10 Bien

David, Torbay

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Comfortable clean bed. Clean bathroom with good comfortable shower. A little condensation mold around one corner of the window. Very accommodating and friendly staff.
Séjour de 1 nuit en mars 2024
Réponse de Hotel manager le 14 mars 2024
Dear Guest,Thank you for your positive feedback! We're delighted to hear that you enjoyed our comfortable and clean accommodations, as well as our friendly staff. We appreciate your comments about the condensation mold and will address this promptly to ensure a pristine environment for our guests. We look forward to welcoming you back for another pleasant stay in the future.Sincerely,Hotel Manager

8/10 Bien

Michael, Largo

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Beds were really comfortable.
Séjour de 1 nuit en mars 2024
Réponse de Hotel manager le 12 mars 2024
Dear Guest,We're delighted to hear that you found our beds to be really comfortable! Providing a restful night's sleep is important to us, and we're glad we could exceed your expectations in that regard. We appreciate your feedback and hope to welcome you back for another comfortable stay soon.Sincerely, Hotel Manager

8/10 Bien

Walter

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mars 2024
Réponse de Hotel Manager le 17 mars 2024
Dear Walter,Thank you for taking the time to share your rating with us. We're glad to see that you had a positive experience overall. If there's anything specific you enjoyed during your stay or any areas where we could improve to earn that extra star next time, please feel free to let us know. Your feedback is invaluable to us as we strive to provide excellent service to all our guests. We look forward to welcoming you back in the future.Sincerely,Hotel Manager

10/10 Excellent

Bertha

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
very nice
Séjour de 1 nuit en mars 2024
Réponse de Hotel manager le 5 mars 2024
Dear Guest,Thank you for your kind words! We're glad you enjoyed your experience with us. If there's anything else we can do to enhance your stay, please don't hesitate to let us know. We hope to see you again soon!Sincerely,Hotel Manager

10/10 Excellent

Jeanne

Séjour de 1 nuit en mars 2024
Réponse de Hotel manager le 5 mars 2024
Dear Jeanne,Thank you so much for your fantastic review! We're thrilled to hear that you had a wonderful experience during your stay with us. Your satisfaction is our top priority, and we're glad to have met your expectations. We look forward to welcoming you back for another excellent stay in the future.Sincerely,Hotel Manager

10/10 Excellent

EDGAR

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
staff friendly and helpful pleasant surroundings rural environment clean lots of parking close to bike trails and restaurants
Séjour de 4 nuits en février 2024
Réponse de Hotel manager le 29 févr. 2024
Dear Guest,Thank you for your positive feedback! We're thrilled to hear that you enjoyed our friendly and helpful staff, pleasant rural surroundings, cleanliness, ample parking, and proximity to bike trails and restaurants. It's wonderful to know that we could provide you with a memorable and convenient stay. We look forward to welcoming you back for another enjoyable experience.Sincerely,Hotel Manager

10/10 Excellent

Stephanie

Voyage en famille, Voyage avec des animaux de compagnie, Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Staff was friendly and had amenities that made the stay great. Did have to kill a beetle/ roach in my room but otherwise stay was nice.
Séjour de 1 nuit en février 2024
Réponse de Hotel manager le 29 févr. 2024
Dear Guest,Thank you for sharing your experience with us. We're glad to hear that our friendly staff and amenities enhanced your stay. However, we apologize for the inconvenience of encountering a beetle/roach in your room. We take cleanliness seriously and will address this promptly to ensure a more pleasant experience for our guests in the future. We appreciate your feedback and hope to welcome you back for an even better stay.Sincerely,Hotel Manager

8/10 Bien

Iris

Voyage en famille, Voyage en couple
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
A very nice piece. Staff friendly and lots of breakfast options.
Séjour de 1 nuit en février 2024
Réponse de Hotel manager le 28 févr. 2024
Dear Guest,Thank you for your kind words! We're delighted to hear that you enjoyed the friendliness of our staff and the variety of breakfast options we offer. Your satisfaction is our top priority, and we look forward to hosting you again for another enjoyable stay.Sincerely,Hotel Manager

8/10 Bien

John

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very nice for a good price. Not too expensive. Simple but has all the amenities.
Séjour de 1 nuit en février 2024
Réponse de Hotel manager le 27 févr. 2024
Dear Guest,Thank you for your kind words! We're delighted to hear that you found our hotel to be a great value with all the amenities you needed. We strive to provide a comfortable and affordable experience for all our guests, and we're glad we could meet your expectations. Should your travels bring you back our way, we'd love to host you again.Sincerely, Hotel Manager

8/10 Bien

Fang

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en février 2024
Réponse de Hotel manager le 22 févr. 2024
Dear Guest, Thank you for taking the time out of your busy schedule to write a review about your stay at our hotel. We would like to know what we can improve to earn a 5 Star Review on your next stay. Sincerely, Hotel Manager

10/10 Excellent

Victor

Séjour de 1 nuit en février 2024
Réponse de Hotel Manager le 21 mars 2024
Dear Victor,Thank you so much for your perfect rating! We're thrilled to hear that you had an excellent experience during your stay. Your satisfaction is our top priority, and we're delighted that we could meet your expectations. We look forward to welcoming you back for another wonderful stay in the future.Sincerely,Hotel Manager

6/10 Satisfaisant

JORGE L

Voyage en famille
Les points forts : Propreté, personnel et service, équipements
The only unlike was the intermittent of room air conditioning!
Séjour de 2 nuits en février 2024
Réponse de Hotel Manager le 19 févr. 2024
Dear Guest,Thank you for your continued patronage and for sharing your feedback with us. We're glad to hear that you enjoyed your stay overall. We apologize for any inconvenience caused by the intermittent room air conditioning. Your comments will be passed on to our maintenance team for further investigation and improvement. We appreciate your understanding and hope to provide you with an even better experience during your next stay.Sincerely,Hotel Manager

10/10 Excellent

Paula

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
They need to change the smart tv with regular tv. And i dis not luke the outlets under the nite stant and the tabke Some people are old and cannot get do nto get their stuff pluged in
Séjour de 4 nuits en février 2024
Réponse de Hotel manager le 10 févr. 2024
Dear Guest,Thank you for sharing your feedback about your recent stay at our hotel. We apologize for the inconvenience caused by the smart TV and the placement of the outlets under the nightstand and table. We appreciate your suggestion regarding a regular TV and will take it into consideration. We value your business and hope to have the opportunity to provide you with an improved experience in the future.Sincerely, Hotel Manager

10/10 Excellent

Cynthia

Séjour de 1 nuit en février 2024
Réponse de Hotel Manager le 21 mars 2024
Dear Cynthia,Thank you so much for your perfect rating! We're thrilled to hear that you had an excellent experience during your stay. Your satisfaction is our top priority, and we're delighted that we could meet your expectations. We look forward to welcoming you back for another wonderful stay in the future.Sincerely,Hotel Manager

6/10 Satisfaisant

Heather

Voyage en famille
Les points forts : Personnel et service
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
The staff was very friendly and greeted us coming in and going out. But, the room stunk like stale cigarettes and wasn't very clean. The sheets were so worn out that I could see my entire hand through them and they had several holes. There were stains on the carpet and bed skirts, and burn marks on the bench seat cushion. I also noticed there was a lot of dust on surfaces, especially the top of the shower basin and even the hairdryer in the bathroom. We had a mini fridge in the room. The freezer was a solid ice block and it was noisy all night long. Obviously it was broken. It was a weekend trip so we didn't stay elsewhere, but I wouldn't return to stay.
Séjour de 3 nuits en février 2024
Réponse de Hotel manager le 7 févr. 2024
Dear Guest,Thank you for your feedback. We're glad to hear that our staff was friendly and welcoming. However, we apologize for the cleanliness and maintenance issues you encountered during your stay. Your comments are concerning, and we take them seriously. We will address these issues with our housekeeping and maintenance teams to ensure they are resolved promptly. We appreciate your honesty and hope to have the opportunity to better serve you in the future.Sincerely,Hotel Manager

6/10 Satisfaisant

Abigail

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Place was clean and presentable. It had a musty smell but was overall fine for a one night stay.
Séjour de 1 nuit en janvier 2024
Réponse de Hotel Manager le 4 févr. 2024
Dear Guest,Thank you for your review. We appreciate your feedback and are glad to hear that you found our hotel clean and presentable for your one-night stay. We will address the musty smell to ensure a more pleasant experience in the future. Your comfort is important to us, and we hope to welcome you back for an even better stay next time.Sincerely, Hotel Manager

6/10 Satisfaisant

Glen

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
We hated our room didn’t realize we had a room you couldn’t even move around in. Dungeon. No plugs for charging. And nowhere to sit two people except on the bed.
Séjour de 1 nuit en février 2024
Réponse de Hotel manager le 3 févr. 2024
Dear Guest,We apologize for the inconvenience you experienced with the room arrangement and lack of amenities. Your feedback is important, and we regret that your stay did not meet your expectations. We'll take your comments into consideration for future improvements. If there's anything specific you'd like to discuss or share, please feel free to contact us directly. We appreciate your understanding and hope to have the opportunity to provide a better experience in the future.Sincerely,Hotel Manager

8/10 Bien

Jennifer

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en janvier 2024
Réponse de Hotel Manager le 4 févr. 2024
Dear Guest,Thank you for your valuable time to leave a rating on your stay at our hotel. If you can think of anything to bring our guest satisfaction score from 4 to 5, please be sure to let us know. We appreciate your business.Sincerely,Hotel Manager

8/10 Bien

Abraham

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en janvier 2024
Réponse de Hotel manager le 20 janv. 2024
Dear Guest, Thanks for the stay and great feedback. It is really encouraging. We feel proud when we get such reviews and motivate us to serve better. Look forward to welcoming you again. Sincerely, Hotel Manager

8/10 Bien

Tamara

Séjour de 2 nuits en octobre 2023
Réponse de Hotel manager le 14 janv. 2024
Dear Guest, Thank you for taking the time out of your busy schedule to write a review about your stay at our hotel. We would like to know what we can improve to earn a 5 Star Review on your next stay. Sincerely, Hotel Manager

10/10 Excellent

joy

Voyage avec des animaux de compagnie, Voyage d’affaires
Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
It was a nice place to spend the night . The rooms are small but I liked that because the price was small too. I don't need a living space. I needed a safe, clean place to sleep while traveling
Séjour de 1 nuit en janvier 2024
Réponse de Hotel manager le 13 janv. 2024
Dear Guest,Thank you for choosing our hotel and sharing your positive experience. We're delighted to hear that our affordable and cozy rooms met your needs for a safe and clean place to rest during your travels. We appreciate your feedback and look forward to welcoming you back whenever your journey brings you our way.Sincerely, Hotel Manager

2/10 Horrible

Robin

Les points faibles : Personnel et service
I had staff banging down my door telling me that I am in a room that they didn't check me into. this lasted for the entire trip. I even had a nighttime staff member Trying to enter my room at 1am
Séjour de 2 nuits en janvier 2024
Réponse de Hotel manager le 11 janv. 2024
Dear Guest,I sincerely apologize for the disturbing experience you had during your stay. This is unacceptable, and I assure you we take such matters seriously. We'll investigate this issue thoroughly and implement corrective measures to prevent any recurrence. Please accept our apologies, and we hope you consider giving us another chance to provide you with the positive experience you deserve.Sincerely, Hotel Manager

8/10 Bien

Kristine

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 3 nuits en janvier 2024
Réponse de Hotel manager le 10 janv. 2024
Dear Guest, Thank you for taking the time out of your busy schedule to write a review about your stay at our hotel. We would like to know what we can improve to earn a 5 Star Review on your next stay. Sincerely, Hotel Manager

10/10 Excellent

TC

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Nicest front desk clerk ever. She was very friendly, helpful and accomodating.
Séjour de 4 nuits en décembre 2023
Réponse de Hotel manager le 9 janv. 2024
Dear Guest,Thank you for your kind words! We're delighted to hear that you had a positive interaction with our front desk clerk, and we appreciate your compliments on her friendliness, helpfulness, and accommodation. We'll be sure to pass along your praise to her. If there's anything specific you enjoyed or if there are ways we can make your future stays even better, please feel free to let us know. We look forward to welcoming you back for another enjoyable experience.Sincerely, Hotel Manager

2/10 Horrible

Willie

Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
a/c did NOT work nor did the room phone & NO coffee pot, tv I couldn't figure out & girl working didn't know how to help me. room was 77 degrees when I checked out & 76 when I came in!
Séjour de 1 nuit en janvier 2024
Réponse de Hotel manager le 9 janv. 2024
Dear Guest,We sincerely apologize for the inconveniences you experienced during your stay. It's disheartening to learn that the A/C, room phone, and other amenities were not functioning properly. Your feedback is crucial, and we will address these issues to ensure a more comfortable experience for our guests in the future. We appreciate your patience and understanding. If there's anything specific you'd like to share or if there are ways we can make it up to you, please feel free to let us know. We hope to have the opportunity to welcome you back for a more satisfactory stay.Sincerely, Hotel Manager

6/10 Satisfaisant

Erica

Voyage en famille avec de jeunes enfants
Subpar hotel in general, however, the staff are absolutely amazing. Friendly, accommodating and clearly happy doing what they do!
Séjour de 2 nuits en janvier 2024
Réponse de Hotel manager le 9 janv. 2024
Dear Guest,Thank you for taking the time to provide your feedback. While we appreciate your kind words about our staff and their friendliness, we regret to hear that you found the overall hotel experience subpar. Your feedback is valuable, and we'll use it to identify areas for improvement. If there are specific aspects you believe we could enhance or if there's anything else you'd like to share, please feel free to let us know. We hope to have the opportunity to welcome you back for an improved experience in the future.Sincerely, Hotel Manager

10/10 Excellent

Johani

Séjour de 2 nuits en décembre 2023
Réponse de Hotel Manager le 27 janv. 2024
Dear Johani,Thank you for taking the time to write a wonderful review. It is very rewarding to hear your perspective of our hotel and we appreciate that you have acknowledged our efforts to provide a clean, comfortable, and hospitable experience. We look forward to serving you again and giving you another five-star experience. Sincerely, Hotel Manager