As a traveller, coming to the door of this establishment and all we get is a rude cranky old man who hung up on me because he could not speak English. We called because the buzzer was not answered. Had we not encountered a kind resident who went upstairs to speak for us, who knows how long we would have stood outside. Then, Anka who seems to only work there shouted down froma window and checked us in. The breakfast is advertised as a great one. Nothing is further from the truth. Rotten, hairy fruit. Yuk!! Coffee ok. Salami and cheese were rationed. My advice: do NOT ever go there. Expedia, remove this establishment from your site as an accommodation option in Pisa, regardless of how central it is.